Corporate Profile 2016
A message from our top management To help our customers create values in their businesses Since our establishment in 1962, Fuji Xerox has followed our basic philosophy of helping customers and society foster mutual understanding through better communications. We revolutionized office work with Xerography; the technology that allows duplicating information on paper. We have not only established an innovative business model focusing on a rental service—providing utility— rather than providing devices, but also offered a wide range of products and services to support customers in communications and creating values. With recent diversification and globalization taking place in businesses and ever growing competition, improvement in work processes is required for faster decision-making. Times have changed in terms of doing business; companies are now collaborating with each other globally to move a project forward rather than handling everything themselves. It is becoming increasingly crucial to distribute and share information rapidly and accurately to develop an environment that allows creation of new knowledge. Communication not only supports businesses but also decides the changes they make. As the rapid evolution of Information and Communication Technology (ICT) and Internet of Things (IoT) networks the world and diversifies media, the amount and types of distributed information have become ever larger. With our technologies and expertise that we have cultivated over the years in communications overall, Fuji Xerox provides the best means of converting necessary information into optimal formats as well as expediting its distribution and sharing. Our goal is to help customers resolve issues in every phase of their work and expanding their businesses, which includes optimizing overall work flow, reinforcing governance and strengthening their relationships with their own customers. Moreover, we will not only provide solutions to individual companies but also offer a new communications environment with a wider scope to local governments and communities. In June 2015, we renewed the Fuji Xerox management structure. We will further grow our solutions and services businesses upon the solid corporate foundation we gained through the transformation of our business structure. As an industry leader in the Document Services and Communications field, Fuji Xerox aims at becoming a “true excellent company”—one who is recognized by customers and society as a partner who can solve business challenges on a global scale and support them create values. Tadahito Yamamoto Chairman of the Board and Representative Director Fuji Xerox Co., Ltd. Hiroshi Kurihara President and Representative Director Fuji Xerox Co., Ltd.
Philosophy Mission Statement
Shared Values
A common goal for Fuji Xerox and all Group companies including
The Shared Values comprise 10 value statements, each emphasiz-
domestic and overseas affiliates and sales subsidiaries, as well as
ing our responsibility and setting forth how we should approach
all employees.
business as members of society and as individuals based on a fundamental respect for humanity.
Build an environment for the creation and effective utilization of knowledge. Contribute to the advancement of the global community by continuously fostering mutual trust and enriching diverse cultures. Achieve growth and fulfillment in both our professional and personal lives.
Customer Satisfaction Adventurous/ Pioneer Spirit
Environmental Consciousness
Joy and Fulfillment Trust and Consideration
Shared Values
Scientific Thinking
Cultural Diversity
Professionalism Team Spirit
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High Ethical Standards
Corporate Overview Name
Fuji Xerox Co., Ltd.
Headquarters
9-7-3 Akasaka, Minato-ku, Tokyo 107-0052, JAPAN
Telephone
+81-3-6271-5111
Chairman of the Board and Representative Director
Tadahito Yamamoto
President and Representative Director
Hiroshi Kurihara
Date of establishment
February 20, 1962 Established as a joint venture between Rank Xerox Limited (currently Xerox Limited) and Fuji Photo Film Co., Ltd. (currently FUJIFILM Holdings Corporation)
Capital
20 billion yen
Shareholders
FUJIFILM Holdings Corporation (75%) Xerox Limited (25%)
Number of employees
45,397 (FY2015); 8,282 (FY2015; unconsolidated)
Business sites
Headquarters:
Tokyo
Research laboratories: Yokohama (Kanagawa), Nakai-machi (Kanagawa, Japan), Palo Alto (California, U.S.) Development/manufacturing sites: Japan: Yokohama (Kanagawa, Japan), Ebina (Kanagawa), Takematsu (Kanagawa), Suzuka (Mie), Namerikawa (Toyama), Kashiwazaki (Niigata) Overseas: Shanghai, Shenzhen, Suzhou (China), Chonburi (Thailand), Hai Phong (Vietnam) and others Main sales and service offices in Japan: Approximately 300 cities including key locations such as Sapporo, Sendai, Tokyo, Yokohama, Nagoya, Kyoto, Osaka, Kobe, Hiroshima, Fukuoka and Okinawa Overseas bases (countries/regions): China (including Hong Kong and Taiwan), South Korea, the Philippines, Vietnam, Myanmar, Cambodia, Thailand, Malaysia, Singapore, Indonesia, Australia, New Zealand and the United States
Directors and Corporate Auditors Chairman of the Board and Representative Director
Tadahito Yamamoto
President and Representative Director
Hiroshi Kurihara
Deputy President and Representative Director
Haruhiko Yoshida
As of July 1, 2016
Directors
Katsuhiko Yanagawa Jun Takagi Ursula M. Burns
Corporate Auditors
Full-time Corporate Auditors Keiji Somata Kouichi Tamai Corporate Auditors
Corporate Officers
Masataka Jo Shigetaka Komori James A. Firestone
Toru Yamada Kenji Sukeno Royston C. Harding Kazunobu Ogura Tetsuya Shiokawa
As of July 1, 2016
President
Hiroshi Kurihara
Deputy President
Haruhiko Yoshida
Executive Vice President Katsuhiko Yanagawa
Masataka Jo
Senior Vice President
Jun Takagi Masanori Ichimura
Isamu Sekine Yasuaki Onishi
Masaki Okano
Koichi Harikae Junichi Kato Masashi Sakamoto Keiichiro Kawamoto Toshihiro Maruta
Ryoichi Tsuruoka Toru Miyamoto Masahiro Fujimaki Yoshihito Sekikawa
Daiji Nagaoka Yoshikazu Sato Masaaki Ikoma Chiaki Suzuki
Toru Yamada Masashi Honda
Corporate Vice President Shuji Aso Toshiharu Yoneyama Tetsuya Toi Tomoyuki Matsuura Tetsuya Takagi
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Sales and Service Areas
Performance
Fuji Xerox’s sales and service areas cover Japan, China and
P/L Overview (US GAAP)
other Asia-Pacific countries and regions. The Americas, Europe and other regions are covered by Xerox Corporation and Xerox Europe.
Revenue (consolidated) (¥ Billion) 1,200
1,143.0 1,188.9 1,183.4
800
0
Japan South Korea Taiwan Hong Kong The Philippines Vietnam Cambodia
Myanmar Thailand Malaysia Singapore
2013
2014
2015 (FY)
Income before income taxes
(consolidated) 100
89.0
91.9
85.2
60 40
New Zealand Australia
20 0
2013
2014
2015 (FY)
Business Summary
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Production Services: 13.4% Office Products: 42.8%
Global Services: 16.6%
Consolidated revenue by geography (FY2015)
(¥ Billion) 80
Indonesia
Other
(FY2015)
Office Printers: 16.2%
400
China
Consolidated revenue by business segment
Office Products Business
Office Printers Business
Document services and solutions business centered on digital color/monochrome multifunction office devices
Color and monochrome laser printer business based on Xerography and other technologies
Production Services Business
Global Services Business
Business focusing primarily on on-demand printing systems and workflow support services for the digital printing market, as well as continuous-feed and cut-sheet printers for data output for mission-critical systems
Outsourcing services for customers who are taking their business onto the global stage, with a focus on the management of printing environments and business processes
Other countries/ regions: 50%
Japan: 50%
Main Locations Research/Development/Manufacturing Fuji Xerox R&D Square (Kanagawa, Japan)
Fuji Xerox Hai Phong Co., Ltd. (Hai Phong, Vietnam)
Fuji Xerox’s existing R&D sites were integrated here, aiming at reinforcing R&D functions through cross-divisional collaboration, shortening product development lead time, streamlining R&D costs, and fulfilling market needs swiftly by strengthening ties with customers.
Produces multifunction devices, low-end LED printers and others
Fuji Xerox of Shanghai Limited (Shanghai, China) Develops and produces low-to mid-speed copy/multifunction devices as well as toner cartridges
Ebina Center (Kanagawa, Japan) Principal site to develop copy/ multifunction devices and related products, as well as to establish manufacturing technologies
Takematsu Center (Kanagawa, Japan) Develops and manufactures imaging materials for copy/multifunction devices and printers
Fuji Xerox Advanced Technology Co., Ltd. An affiliate company established in January 2010. It undertakes development of equipment functions—scanner, paper feed and peripheral devices—as well as custom hardware/software to control these functions. The company also specializes in product customization for specific customers and markets, manual creation, and product testing/evaluation. •Headquarters (located in Minatomirai Fuji Xerox R&D Square) •Ebina Center (located in Fuji Xerox Ebina Center) •Takematsu Center (Located in Fuji Xerox Takematsu Center)
Fuji Xerox of Shenzhen Ltd. (Shenzhen, China) Produces laser printers, copy/ multifunction devices and consumables
Fuji Xerox Eco-Manufacturing (Suzhou) Co., Ltd. (Suzhou, China) Recycles used products recovered throughout China (excluding Hong Kong, Macao and Taiwan)
Fuji Xerox Eco-Manufacturing Co., Ltd. (Chonburi, Thailand) An integrated recycling site to recycle used products recovered from nine AsiaPacific countries and regions
FX Palo Alto Laboratory, Inc. (California, United States) A research base in Palo Alto, California that conducts research mainly on multimedia and information-related technologies
Fuji Xerox Manufacturing Co., Ltd. An affiliate company established in January 2010. It is responsible for prototyping and manufacturing office equipment, printing devices and related products, as well as their components and consumables. •Headquarters (located in Fuji Xerox Ebina Center) •Takematsu Center (located in Fuji Xerox Takematsu Center) Manufactures ground toner and photoreceptors, providing key component materials that support the image quality and reliability of Fuji Xerox products •Suzuka Center (former Suzuka Fuji Xerox Co., Ltd.) Manufactures key components including electronic and optical parts for copiers and multifunction devices. Also, the Center incorporates a resource recycling production system, where new products are assembled utilizing reused components that Fuji Xerox guarantees quality and performance equivalent to brand new components. •Toyama Center (former Fuji Xerox Imaging Materials Co., Ltd.) Manufactures imaging materials for copiers, multifunction devices and printers, and has a state-of-the-art plant exclusively for emulsion aggregation toner (EA toner) •Niigata Center (former Niigata Fuji Xerox Manufacturing Co., Ltd.) Manufactures high-end printers, mainly for Production Services. Its advanced manufacturing technologies deliver products of high quality and reliability to customers.
Sales Offices Tokyo Sales Office (Tokyo, Japan) A core base for sales/marketing activities
Greater China Operations (Shanghai, China) Promotes business development in China (including Hong Kong and Macao, excluding Taiwan)
Asia Pacific Operations (Singapore) Promotes business development in the Asia-Pacific region (excluding the regions that China Sales & Marketing oversees)
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Affiliates Affiliates in Japan Sales Fuji Xerox Hokkaido Co., Ltd. Fuji Xerox Iwate Co., Ltd. Fuji Xerox Miyagi Co., Ltd. Fuji Xerox Fukushima Co., Ltd. Regional Headquarters: Fuji Xerox Kitanihon Co., Ltd. Fuji Xerox Ibaraki Co., Ltd. Fuji Xerox Tochigi Co., Ltd. Fuji Xerox Gunma Co., Ltd. Fuji Xerox Saitama Co., Ltd. Fuji Xerox Chiba Co., Ltd. Fuji Xerox Niigata Co., Ltd. Fuji Xerox Nagano Co., Ltd. Regional Headquarters: Fuji Xerox Kanto Co., Ltd. Fuji Xerox Kanagawa Co., Ltd. Fuji Xerox Tokyo Co., Ltd. Fuji Xerox Tama Co., Ltd. Regional Headquarters: Fuji Xerox Shutoken Co., Ltd.
Fuji Xerox Hokuriku Co., Ltd. Fuji Xerox Gifu Co., Ltd. Fuji Xerox Shizuoka Co., Ltd. Fuji Xerox Aichi Co., Ltd. Fuji Xerox Aichi-Higashi Co., Ltd. Fuji Xerox Mie Co., Ltd. Regional Headquarters: Fuji Xerox Chubu Co., Ltd.
Sales
Fuji Xerox Kyoto Co., Ltd. Fuji Xerox Osaka Co., Ltd. Fuji Xerox Hyogo Co., Ltd. Fuji Xerox Okayama Co., Ltd. Fuji Xerox Hiroshima Co., Ltd. Fuji Xerox Shikoku Co., Ltd. Regional Headquarters: Fuji Xerox Nishinihon Co., Ltd.
Fuji Xerox Advanced Technology Co., Ltd.
Fuji Xerox Yamaguchi Co., Ltd. Fuji Xerox Fukuoka Co., Ltd. Fuji Xerox Nagasaki Co., Ltd. Fuji Xerox Kumamoto Co., Ltd. Fuji Xerox Kagoshima Co., Ltd. Regional Headquarters: Fuji Xerox Kyushu Co., Ltd.
Fuji Xerox Printing Systems Co., Ltd. Conducts wholesaling of office laser printers
Fuji Xerox InterField Co., Ltd. Markets office equipment, office furniture, stationary as well as consumables for copy machines, facsimiles and printers
Development Fuji Xerox Information Systems Co., Ltd. Develops various software programs, including mission-critical systems, networks and applications Undertakes development of equipment functions—scanner, paper feed and peripheral devices—as well as custom hardware/software to control these functions. The company also specializes in product customization for specific customers and markets, manual creation, and product testing/evaluation.
Manufacturing Fuji Xerox Manufacturing Co., Ltd. Develops prototypes and manufactures office equipment, printing devices and related products, as well as their components and consumables
Human capital and organizational development services Fuji Xerox Learning Institute Inc. Provides consulting services for human capital development as well as educational aids, and conducts seminars
Services and operation Fuji Xerox System Service Co., Ltd. Provides business process outsourcing services
Fuji Xerox Service Creative Co., Ltd. Sales contract and management operations, finance and accounting operations, call center operations, and others.
Fuji Xerox Service Link Co., Ltd. Provides document-related services
Affiliates in other countries/regions ― Asia-Pacific Countries/Regions ― Sales
Fuji Xerox Document Management Solutions Asia Limited Hong Kong
Fuji Xerox Asia Pacific Pte Ltd.··············································· Singapore Fuji Xerox Singapore Pte Ltd.················································· Singapore
Fuji Xerox Document Management Solutions Asia Limited Taiwan
Fuji Xerox Asia Pacific Pte Ltd. (Malaysia Operations)········· Malaysia Fuji Xerox Vietnam Company Limited································· Vietnam Fuji Xerox Korea Co., Ltd.························································· South Korea Fuji Xerox Taiwan Corporation··············································· Taiwan Fuji Xerox (Thailand) Co., Ltd.················································ Thailand
Lease Fuji Xerox Finance Limited (Australia)································· Australia Fuji Xerox Finance Limited (New Zealand)························· New Zealand Fuji Xerox Leasing (China) Limited······································· China Fuji Xerox Leasing (Thailand) Limited································· Thailand
Fuji Xerox Philippines, Inc.······················································ The Philippines Fuji Xerox Australia Pty Ltd.···················································· Australia
Development, procurement and manufacturing
Fuji Xerox New Zealand Ltd.··················································· New Zealand PT. Astra Graphia, Tbk. (General agency for Fuji Xerox)········ Indonesia Fuji Xerox Global Services (China) Ltd.································ China
Fuji Xerox of Shenzhen Ltd.···················································· China
Fuji Xerox Asia Pacific Pte. Ltd., (Myanmar Branch)········· Myanmar
Fuji Xerox Eco-Manufacturing (Suzhou) Co., Ltd.·············· China
Branch of Fuji Xerox Asia Pacific Pte Ltd.···························· Cambodia
Fuji Xerox Hai Phong Co., Ltd.················································ Vietnam
Upstream Print Solutions························································ Australia
Fuji Xerox China Procurement Service (Shenzhen) Co., Ltd.····· China
Fuji Xerox (China) Limited······················································ China
Fuji Xerox Korea (Incheon Factory)······································ Korea
Fuji Xerox Industry Development (China) Co., Ltd.·········· China
Fuji Xerox Software Development Center of China············ China
Fuji Xerox (Hong Kong) Limited············································ Hong Kong Fuji Xerox Document Management Solutions Pty. Limited···· Australia
Fuji Xerox Singapore Software Centre································· Singapore
Fuji Xerox of Shanghai Limited············································· China Fuji Xerox Far East Ltd.····························································· Hong Kong Fuji Xerox Eco-Manufacturing Co., Ltd.································ Thailand
― United States ― Xerox International Partners
FX Global Supply Solutions, Inc.
Provides OEM sales and support of laser printers and consumables
Conducts supply chain management for Fuji Xerox products in Europe and North America
FX Palo Alto Laboratory, Inc. Undertakes research on an outsourcing basis, mainly regarding multimedia and communication technologies
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Shoot an image close to this mark with your smart phone held above it, and you can view the related content. Download Fuji Xerox's SkyDesk Media Switch app to access the service. For details, see the steps shown below.
SkyDesk Media Switch* ❶ Install the app Access App Store/Google Play , search for 'SkyDesk Media Switch' and download the app. TM
Media Switch is an application to access to our online service, 'SkyDesk Media Switch'. Shooting an image with the marking * SkyDesk will show you the related content. For details, refer to our official website.
❷ How to use the app Start the app and enter 'Fuji Xerox' in the search box. Select 'Fuji Xerox PR' from the search result. Tap the camera icon to activate the shooting mode, and shoot the image below the marking, enclosed by . Make sure the whole image is placed within the guide. Submitting the image will direct you to the content.
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