10 Digit Bag Tag Number License Plate

10 Digit Bag Tag Number – License Plate axsControl will handle bag tag numbers in 10 digit format and apply the 1st digit as received or use a default...
Author: Anna Lloyd
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10 Digit Bag Tag Number – License Plate axsControl will handle bag tag numbers in 10 digit format and apply the 1st digit as received or use a default value of zero. This improves the bag handing in connection with BRTS Baggage Reconciliation and Tracking Systems.

HP Departure Control (axsControl)

2012-003

Impacted Module

Load Control

Planned Load Date

July 17, 2012

HP and the HP logo are registered trademarks of Hewlett-Packard Development Company, LP. HP is an equal opportunity employer and values the diversity of its people. © 2012 Hewlett-Packard Development Company, LP.

HP DEPARTURE CONTROL SERVICES / / / Advice of functional change

Table of Contents 1

Introduction

4

1.1

Definition of 10 Digit Baggage Tag Number

4

2

What is Changing?

5

3

Changes

6

3.1

Action Code CB/bag tag number

6

3.2

Action Code CBX/bag tag number

6

3.3

Action Code K/L/bag tag number

7

3.4

Action Code K/T/bag tag number

7

3.5

Action Code K/H/hand bag tag number

8

3.6

Action Code RB/L or T/rush bag tag number

8

3.6.1

Input RB

8

3.6.2

Output RB

9

3.7

Action Code RBX/rush bag tag number

9

3.7.1

Input RBX

9

3.7.2

Output RBX

10

3.8

Display RB

10

3.9

Display TN/bag tag number

10

3.9.1

Input TN

10

3.9.2

Output TN

11

3.10

Display TDB/bag tag number

12

3.10.1

Input TDB

12

3.10.2

Output TDB

12

3.11

Display BTM – BI

14

3.12

Display BTM - BO

14

4

Other axsControl changes – non directly visible to clients

15

4.1

Internal changes in BSM, BUM, BPM Messages

15

4.2

IATCI Messages, sending queries (outbound)

15

4.3

IATCI Messages, receiving queries (inbound)

15

5

Contact Details

15

DCS AFC_03_10_Digit_Bag_Tag_Nbr_License_Plate.docx

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HP DEPARTURE CONTROL SERVICES / / / Advice of functional change

Glossary Index/Abbreviation

Description

BPM

Baggage Processed Message

BRS

Baggage Reconciliation System

BRTS

Baggage Reconciliation and Tracking System

BSM

Baggage Source Message

BSS

Baggage Sortation System

BTIC

Baggage Tag Issuer Code, issued by IATA

BTM

Baggage Transfer Message

BUM

Baggage Unload Message

IATA

International Air Transportation Association

IATCI

Inter Airline Through Check-In

RP

Recommended Practice according IATA

DCS AFC_03_10_Digit_Bag_Tag_Nbr_License_Plate.docx

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HP DEPARTURE CONTROL SERVICES / / / Advice of functional change

1

Introduction

In the industry the 10 digit license plate code is used to encrypt bar codes. Many carriers/system providers started exchanging bag tag number information using this 10 digit format. Especially large airlines with a fast wrap-around in bag tag serial numbers (000001-999999) started making use of the 1st digit using the values 3 – 9.  

Most of the bag tag numbers are being exchanged by IATCI messages using the 8-digit format (2 letter carrier code and the 6-digit serial number: LX 123456). This format is currently stored and shown with the DCS bag record. BRTS systems usually scan the bar code which comes in the 10-digit format.

Problem: upon matching the scanned 10-digit license plate with the 8-digit bag number stored in DCS does not match. Since the merger of CO/Continental Airlines with UA/United Airlines, the problem has grown dramatically for some BRTS. These carriers are using the 1st digit in a wider number range which is causing many mismatches. Introducing the new features as stated in this AFC will solve the problems BRTS are currently confronted with. 1.1

Definition of 10 Digit Baggage Tag Number

The 10 Digit Bag Tag Number is also called “License Plate Number”. 10 Digit Bag Tag Number – License Plate Number composition: n nnn nnnnnn 1 724 123456

1 + 3 + 6 = 10 digits 123456 = the six-digit serial number

724 = three-digit numeric bag tag issuer code assigned by IATA to the carrier or non-airline company (BTIC code)

0 = interline tag 1 = „fallback“ tag (for sortation systems – refer to RP1740b) 2 = interline expedite tag 3-9 = interline and on-line use

DCS AFC_03_10_Digit_Bag_Tag_Nbr_License_Plate.docx

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HP DEPARTURE CONTROL SERVICES / / / Advice of functional change

2

What is Changing? 

All axsControl agent entries concerning bag tag inputs will also be allowed in 10 digit numeric format.



All axsControl entries concerning bag tag inputs done in the format carrier name (2 or 3 letters) + 6 digit serial number will still be allowed but axsControl assumes a default value zero (0) for the 1st digit. Samples of valid bag number entries Entry format (CB, K/L, K/T, or RB and similar entries)

Stored bag tag number in axsControl

Remarks

…UA123456

0016123456

default value of zero (0) is used

…UAL123456

0016123456

default value of zero (0) is used

…0016123456

0016123456

stored as entered

…3016123456

3016123456

stored as entered

…6016123456

6016123456

stored as entered



axsControl will store bag tag numbers received from other systems (IATCI, BTM) also in 10 digit format also assuming default value zero if not received different.



axsControl will send bag tag numbers to other hosts (IATCI) also in 10 digit format.



BSM, BPM and BTM out to BSS, BRS and other systems will be sent in 10 digit format.



Only very few displays will show the 10 digit bag tag numbers. These are the TN-, the TBD-, the BI- and the BO-display as well as the RB-display. Mind: axsControl will now internally store the 10 digit bag tag number format for matching purposes, but displays mentioned below keep the current display format “carrier code and serial bag tag number” in the native 2915 mode. This is valid for following displays: @F, @BD, @GG, @A/B, CH, @GA, @GB, @GC, @GM, @GS, @GU, @GZ, ACD. DE7752 17JUN FRA SELECTED PAX GOTTSCHALK THOMASMR IBZ M C S S7 1 * 01A M 1/20 BOOKED CLASS M C/I STATION FP1 FRA K001. DE007007 LK IBZ TOUR OPERATOR NUR PNR-NUMBER EX OTHER HOST 004711 END OF DISPLAY

REF NBR

032 S Sample of a 2915 native mode display with format “carrier code and serial bag tag number”

All OPAT GUI displays are already today showing the 10 digit format for bag tag numbers.

DCS AFC_03_10_Digit_Bag_Tag_Nbr_License_Plate.docx

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HP DEPARTURE CONTROL SERVICES / / / Advice of functional change

3 3.1

Changes Action Code CB/bag tag number

Current input (BRTS and non-BRTS): CB/2 letter carrier code followed by 6-digit tag number CB/3 letter carrier code followed by 6-digit tag number CB/LX123456 CB/LX123456/LX123457 CB/LX123456*AVE7064LX CB/SWR123456 New valid inputs (BRTS and non-BRTS): CB/2 letter carrier code followed by 6-digit tag number CB/3 letter carrier code followed by 6-digit tag number CB/4 numeric tag number followed by 6-digit tag number Entry format

Stored bag tag number in axsControl

CB/LX123456

0724123456

CB/SWR123456/SWR123457

0724123456/0724123456

CB/0724123456

0724123456

CB/6724123456

6724123456

3.2

Action Code CBX/bag tag number

Current input (BRTS and non-BRTS): CBX/2 letter carrier code followed by 6-digit tag number CBX/3 letter carrier code followed by 6-digit tag number CBX/SN123456 CBX/BEL123456/BEL123457 New valid inputs (BRTS and non-BRTS): CBX/2 letter carrier code followed by 6-digit tag number CBX/3 letter carrier code followed by 6-digit tag number CBX/4 numeric tag number followed by 6-digit tag number Entry format

Cancels stored bag tag number in axsControl

CBX/SN123456

0082123456

CBX/BEL123456/BEL123457

0082123456/0082123457

CBX/0082123456

0082123456

CBX/4082123456

4082123456

Mind: cancellation entries with 2/3 letter carrier codes try to cancel the bag tag number with assumed 0 as 1st digit. Such cancellation attempt will fail if you try to cancel a tag number having a different 1st digit than zero.

DCS AFC_03_10_Digit_Bag_Tag_Nbr_License_Plate.docx

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HP DEPARTURE CONTROL SERVICES / / / Advice of functional change

Sample: Bag tag number stored in axsControl is

6016777777

CBX done using 2 letter airline code: CBX/UA777777 Reply: 3.3

0016 777777 BAG NOT LOADED - CANX NOT POSS

Action Code K/L/bag tag number

Current input (BRTS and non-BRTS): K/L/2 letter carrier code followed by 6-digit tag number K/L/3 letter carrier code followed by 6-digit tag number ..K/L/1C123456 ..K/L/1C123456/1C123457 ..K/L/DLH123456/DLH123457 New valid inputs (BRTS and non-BRTS): K/L/2 letter carrier code followed by 6-digit tag number K/L/3 letter carrier code followed by 6-digit tag number K/L/4 numeric tag number followed by 6-digit tag number Entry format

Stored bag tag number in axsControl

..K/L/1C123456

0007123456

..K/L/CFG123456/CFG123457

0881123456/0881123457

..K/L/0007123456

0007123456

..K/L/5007123456

5007123456

3.4

Action Code K/T/bag tag number

Current input (BRTS and non-BRTS): K/T/2 letter carrier code followed by 6-digit tag number K/T/3 letter carrier code followed by 6-digit tag number ..K/T/XH123456 ..K/T/XH123456/XH123457 ..K/T/DLH123456/DLH123457 New valid inputs (BRTS and non-BRTS): K/T/2 letter carrier code followed by 6-digit tag number K/T/3 letter carrier code followed by 6-digit tag number K/T/4 numeric tag number followed by 6-digit tag number Entry format

Stored bag tag number in axsControl

..K/T/XH123456

0000123456

..K/T/0000123456

0000123456

..K/T/8000123456

8000123456

DCS AFC_03_10_Digit_Bag_Tag_Nbr_License_Plate.docx

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HP DEPARTURE CONTROL SERVICES / / / Advice of functional change

3.5

Action Code K/H/hand bag tag number

Current input (BRTS and non-BRTS): K/H/2 letter carrier code followed by 6-digit tag number/weight K/H/3 letter carrier code followed by 6-digit tag number/weight ..K/H/XH123456/8 ..K/H/OAL123456/9 New valid inputs (BRTS and non-BRTS): K/H/2 letter carrier code followed by 6-digit tag number/weight K/H/3 letter carrier code followed by 6-digit tag number/weight K/H/4 numeric tag number followed by 6-digit tag number/weight Entry format

Stored hand bag tag number in axsControl

..K/H/TF123456/5

0276123456

..K/H/0276123456/7

0276123456

..K/H/7276123456/9

7276123456

3.6 3.6.1

Action Code RB/L or T/rush bag tag number Input RB

Current input (BRTS and non-BRTS): RB/L/2 letter carrier code followed by 6-digit tag number/flight details RB/T/2 letter carrier code followed by 6-digit tag number/flight details RB/L/3 letter carrier code followed by 6-digit tag number/flight details RB/T/3 letter carrier code followed by 6-digit tag number/flight details RB/L/SN123456/SN357/18JUL/BRU#FIH RB/T/SN123456/SN357/18JUL/BRU#FIH RB/L/BEL123456/SN357/18JUL/BRU#FIH RB/T/BEL123456/SN357/18JUL/BRU#FIH New valid inputs (BRTS and non-BRTS): RB/L or T/2 letter carrier code followed by 6-digit tag number/flight details RB/L or T/3 letter carrier code followed by 6-digit tag number/flight details RB/L or T/4 numeric tag number followed by 6-digit tag number/flight details Entry format

Stored rush tag number in axsControl

RB/L/SN123456/SN357/18JUL/BRU#FIH

0082123456

RB/T/SN123456/SN357/18JUL/BRU#FIH

0082123456

RB/L/BEL123456/SN357/18JUL/BRU#FIH

0082123456

RB/T/BEL123456/SN357/18JUL/BRU#FIH

0082123456

RB/L/2082723456/SN357/18JUL/BRU#FIH

2082723456

DCS AFC_03_10_Digit_Bag_Tag_Nbr_License_Plate.docx

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HP DEPARTURE CONTROL SERVICES / / / Advice of functional change

RB/T/2016723456/SN357/18JUL/BRU#FIH 3.6.2

20167123456

Output RB

Entry: RB/L/SN800000/SN3155/17JUN/BRU#MXP SN3155 17JUN BRU RUSHBAGGAGE LOCAL AND LOADED 0082 800000/MXP RB ITEMS ADDED

Entry: RB/L/BEL900009/SN3155/17JUN/BRU#MXP SN3155 17JUN BRU RUSHBAGGAGE LOCAL AND LOADED 0082 900009/MXP RB ITEMS ADDED

Entry: RB/T/2016300000/LX2800/17JUN/ZRH#GVA LX2800 17JUN ZRH RUSHBAGGAGE LOCAL AND LOADED 2016 300000/GVA RB ITEMS ADDED

3.7 3.7.1

Action Code RBX/rush bag tag number Input RBX

Current input (BRTS and non-BRTS): RBX/2 letter carrier code followed by 6-digit tag number RBX/3 letter carrier code followed by 6-digit tag number RBX/SN123456 RBX/BEL123456 New valid inputs (BRTS and non-BRTS): RBX/2 letter carrier code followed by 6-digit tag number RBX/3 letter carrier code followed by 6-digit tag number RBX/4 numeric tag number followed by 6-digit tag number Entry format

Cancels stored rush tag nbr in axsControl

RBX/SN123456

0082123456

RBX/BEL123456

0082123456

RBX/0016723456

00167123456

RBX/2016723456

20167123456

DCS AFC_03_10_Digit_Bag_Tag_Nbr_License_Plate.docx

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HP DEPARTURE CONTROL SERVICES / / / Advice of functional change

3.7.2

Output RBX

Entry: RBX/SN900009 or RBX/0082900009 SN3155 17JUN BRU RUSHBAGGAGE RB ITEMS REMOVED FROM FLIGHT 0082 900009 END OF DISPLAY

Entry: RBX/2082900009 SN3155 17JUN BRU RUSHBAGGAGE RB ITEMS REMOVED FROM FLIGHT 2082 900009 END OF DISPLAY

3.8

Display RB

Entry: RB SN3155 17JUN BRU 2016 700000/MXP 0082 800000/MXP 0082 800001/MXP 0082 900009/MXP 2082 100000/MXP 0082 007007/MXP END OF DISPLAY

3.9 3.9.1

RUSHBAGGAGE LIST

L CONNEX LC CONNEX LC L TC T

AZ1027/17JUN/FCO AZ1027/17JUN/FCO

Display TN/bag tag number Input TN

Current input (BRTS and non-BRTS): TN/2 letter carrier code followed by 6-digit tag number TN/3 letter carrier code followed by 6-digit tag number ..TN/XH123456 ..TN/OAL123456/ALL New valid inputs (BRTS and non-BRTS): TN/2 letter carrier code followed by 6-digit tag number TN/3 letter carrier code followed by 6-digit tag number TN/4 numeric tag number followed by 6-digit tag number Entry format

Stored bag tag number in axsControl

TN/TF123456

0276123456

TN/SCW123456/ALL

0276123456

TN/0276123456

0276123456

TN/7276123456

7276123456

DCS AFC_03_10_Digit_Bag_Tag_Nbr_License_Plate.docx

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HP DEPARTURE CONTROL SERVICES / / / Advice of functional change

3.9.2

Output TN

Current output (BRTS and non-BRTS): SELECTED BAGGAGE DETAILS TN/LX123456 LX123456 AMSTUTZ/SILVIA

3/60

ROUTING

FROM

LX0065

04MAY MIA

FINAL BAGDESTINATION

TO ZRH

PAX DCS

RES

STA REF

PNR

$

DCS

BAG ULD/BULK

ACTIVE IND LOCATION

0108 RUG7LL

NO @ LKA

ZRH

New output (BRTS and non-BRTS):

Agent Input

SELECTED BAGGAGE DETAILS TN/LX009900 0724 009900 AMSTUTZ/SILVIA

3/60

ROUTING

FROM

LX0065

04MAY MIA

FINAL BAGDESTINATION

TO ZRH

PAX DCS

RES

STA REF

PNR

$

0108 RUG7LL

DCS

BAG ULD/BULK

ACTIVE IND LOCATION NO @ LKA

ZRH

matching bag found Agent Input

SELECTED BAGGAGE DETAILS TN/3016009900 3016 009900 AMSTUTZ/SILVIA

3/60

ROUTING

FROM

LX0065

04MAY MIA

FINAL BAGDESTINATION

TO ZRH

PAX DCS

RES

STA REF

PNR

$

0108 RUG7LL

DCS

BAG ULD/BULK

ACTIVE IND LOCATION NO @ LKA

ZRH

matching bag found Note: tags numbers are shown as stored in axsControl  in a 10 digit numeric format.

DCS AFC_03_10_Digit_Bag_Tag_Nbr_License_Plate.docx

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HP DEPARTURE CONTROL SERVICES / / / Advice of functional change

3.10 Display TDB/bag tag number 3.10.1

Input TDB

Current input (BRTS and non-BRTS): TDB/2 letter carrier code followed by 6-digit tag number TDB/3 letter carrier code followed by 6-digit tag number TDB/4 numeric tag number followed by 6-digit tag number TDB/SN123456 TDB/BEL123456 TDB/0082123456 New valid inputs (BRTS and non-BRTS): TDB/2 letter carrier code followed by 6-digit tag number TDB/3 letter carrier code followed by 6-digit tag number TDB/4 numeric tag number followed by 6-digit tag number Entry format

Stored bag tag number in axsControl

TDB/SN123456

0082123456

TDB/BEL123456

0082123456

TDB/0082123456

0082123456

TDB/6082123456

6082123456

3.10.2

Output TDB

Current output (BRTS and non-BRTS): Agent Input SELECTED BAGGAGE DETAILS TDB/SN334360 TAG NUMBER 0082 334360 PAX NAME VANOVERSTAATEN/DIDIERMR ROUTING SN0357 06JUN BRU Y $ 43A 1040 172 SN0357 06JUN FIH ---------------------------------------------------------------LOADING AUTHORISATION FLIGHT BAG AUTH BAG STATUS SN0357 06JUN BRU OK BAG LOADED ---------------------------------------------------------------LOADING LOCATION FLIGHT ASSIGNMENT LOADING SEQUENCE LOC ON A/C SN0357 06JUN BRU ZKE074121R7 ---------------------------------------------------------------matching bag found 06JUN/14.10.02Z

DCS AFC_03_10_Digit_Bag_Tag_Nbr_License_Plate.docx

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HP DEPARTURE CONTROL SERVICES / / / Advice of functional change

NEW output (BRTS and non-BRTS): Agent Input SELECTED BAGGAGE DETAILS TDB/SN334360 TAG NUMBER 0082 334360 PAX NAME VANOVERSTAATEN/DIDIERMR ROUTING SN0357 06JUN BRU Y $ 43A 1040 172 SN0357 06JUN FIH ---------------------------------------------------------------LOADING AUTHORISATION FLIGHT BAG AUTH BAG STATUS SN0357 06JUN BRU OK BAG LOADED ---------------------------------------------------------------LOADING LOCATION FLIGHT ASSIGNMENT LOADING SEQUENCE LOC ON A/C SN0357 06JUN BRU ZKE074121R7 ---------------------------------------------------------------matching bag found 06JUN/14.10.02Z

Agent Input

SELECTED BAGGAGE DETAILS TDB/0082334360 TAG NUMBER 0082 334360 PAX NAME VANOVERSTAATEN/DIDIERMR ROUTING SN0357 06JUN BRU Y $ 43A 1040 172 SN0357 06JUN FIH ---------------------------------------------------------------LOADING AUTHORISATION FLIGHT BAG AUTH BAG STATUS SN0357 06JUN BRU OK BAG LOADED ---------------------------------------------------------------LOADING LOCATION FLIGHT ASSIGNMENT LOADING SEQUENCE LOC ON A/C SN0357 06JUN BRU ZKE074121R7 ---------------------------------------------------------------matching bag 06JUN/14.10.02Z

found

Agent Input SELECTED BAGGAGE DETAILS TDB/7082334360 TAG NUMBER 7082 334360 PAX NAME VANOVERSTAATEN/DIDIERMR ROUTING SN0357 06JUN BRU Y $ 43A 1040 172 SN0357 06JUN FIH ---------------------------------------------------------------LOADING AUTHORISATION FLIGHT BAG AUTH BAG STATUS SN0357 06JUN BRU OK BAG LOADED ---------------------------------------------------------------LOADING LOCATION FLIGHT ASSIGNMENT LOADING SEQUENCE LOC ON A/C SN0357 06JUN BRU ZKE074121R7 ---------------------------------------------------------------matching bag 06JUN/14.10.02Z

found

Note: tags numbers are shown as stored in axsControl  in a 10 digit numeric format.

DCS AFC_03_10_Digit_Bag_Tag_Nbr_License_Plate.docx

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HP DEPARTURE CONTROL SERVICES / / / Advice of functional change

3.11 Display BTM – BI Input: BI Output showing received BTM’s: Current output (BRTS and non-BRTS): BAGGAGE TRANSFER MESSAGE UA0960 04JUN EWRBRU *P *BTM* PART1 042212 *C -SN0231/05JUN/BRU *D -COOL *N 1VANOVERSTRAATEN/DIDIER *F .N/UA932832/002/COO *F .L/MG2SH7 *C -SN0465/05JUN/BRU *D -EBBV *N 1KELLER/RAOUL *F .N/US249188/001/EBB *F .L/LPGWR2 *C -SN2037/05JUN/BRU *D -BHXK *N 1KANBAR/ELYADEEN *F .O/BE0831I05JUN/BHXINV *F .N/UA925439/001/INV *F .L/B8NE75 *L ENDBTM

New output (BRTS and non-BRTS): BAGGAGE TRANSFER MESSAGE UA0960 04JUN EWRBRU *P *BTM* PART1 042212 *C -SN0231/05JUN/BRU *D -COOL *N 1VANOVERSTRAATEN/DIDIER *F .N/5016932832/002/COO *F .L/MG2SH7 *C -SN0465/05JUN/BRU *D -EBBV *N 1KELLER/RAOUL *F .N/0037249188/001/EBB *F .L/LPGWR2 *C -SN2037/05JUN/BRU *D -BHXK *N 1KANBAR/ELYADEEN *F .O/BE0831I05JUN/BHXINV *F .N/7016925439/001/INV *F .L/B8NE75 *L ENDBTM

3.12 Display BTM - BO Input: BO Output showing received BTM’s: Current output (BRTS and non-BRTS): BAGGAGE TRANSFER MESSAGE RECEIVED SN2821 07JUN BRU *D -BUDC *N 1SOMMER/JUSTINA *F .I/UA0972/06JUN/ORDBRU *F .N/UA273254/001/BUD IF .L/GZ6RMM *N 1WINTER/VERONICAJMS *F .I/UA0972/06JUN/ORDBRU *F .N/UA273352/001/BUD IF .L/GZ6RMM *D -BUDY *N 1SPRING/ANDREAM *F .I/UA0972/06JUN/ORDBRU *F .N/US273194/001/BUD IF .L/GZ6RMM

DCS AFC_03_10_Digit_Bag_Tag_Nbr_License_Plate.docx

New output (BRTS and non-BRTS): BAGGAGE TRANSFER MESSAGE RECEIVED SN2821 07JUN BRU *D -BUDC *N 1SOMMER/JUSTINA *F .I/UA0972/06JUN/ORDBRU *F .N/6016273254/001/BUD IF .L/GZ6RMM *N 1WINTER /VERONICAJMS *F .I/UA0972/06JUN/ORDBRU *F .N/0016273352/001/BUD IF .L/GZ6RMM *D -BUDY *N 1SPRING/ANDREAM *F .I/UA0972/06JUN/ORDBRU *F .N/0037273194/001/BUD IF .L/GZ6RMM

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HP DEPARTURE CONTROL SERVICES / / / Advice of functional change

4 4.1

Other axsControl changes – non directly visible to clients Internal changes in BSM, BUM, BPM Messages

Some system changes are done in the processing of incoming BSM, BUM and BPM messages.

4.2

IATCI Messages, sending queries (outbound)

All IATCI queries sent to a partner system containing bag tag number details will contain the current format of bag tag numbers (e.g. SN123456) and also details of the 10 digit numeric bag tag numbers. Partner systems can then use either format depending on their capabilities and needs.

4.3

IATCI Messages, receiving queries (inbound)

All IATCI queries from partner systems containing bag tag number details will be treated as follows: - if a 10 digit numeric bag tag number is present, it will be used in axsControl - if a 10 digit numeric bag tag number is not present, axsControl will process it using the default value zero for the 1st digit.

5

Contact Details

In case of any questions, please contact the HP Departure Control Services help desk. Please use the AFC reference number in the subject of your mail. HP Departure Phone: Telex: e-mail:

Control Services help desk: +41 58 444 78 14 HDQDCCR / ZRH99 mailto:[email protected]

Please note: All current AFCs can also be found at http://www.hp.com/go/axscontrol

DCS AFC_03_10_Digit_Bag_Tag_Nbr_License_Plate.docx

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