JOAN TILLER & NASSER HEDAYAT 12/16/14

WORK PLAN FOR INTERNSHIP & WORKFORCE SERVICES 1.

Background This review is to examine new opportunities and new strategies for growth and development for internships.

2.

Charge and Work Products The Redesign will include the review of the purpose, practices and processes of Internship & Workforce Services to enhance new opportunities and identify strategies for growth and improvement for student learning and provide enhanced services to business/industry employers of Orange and Osceola counties.

3.

Known Constraints, Criteria, or Design Principles Design Principles:  Will be collaborative.  Will ensure college wide participation and engagement.  Will seek input and feedback from Stakeholders and Work Team.  Use Surveys to gain input.  Interact through Focus Groups.  Review current purpose/practices/processes.  Review models at other institutions.  Assist students in choosing a career pathway and/or gain work-based experience.  Will ensure that professional practices/principles of NACE are included Expected Outcomes: A. The Report on the current status of the Practices/Processes of Internship & Workforce Services to include a review of: 1. Recruitment process for employers 2. Recruitment process for faculty teaching Internships 3. Recruitment process of students in Internships 4. Enrollment Data of Students a. Enrollment – Historical and Current b. Student Grading Process c. Process for Award of Grades 5. Interaction with faculty and department deans 6. Interaction with students 7. Funding model of internships (Revenue/Cost) 8. Effectiveness of Valencia’s Web Site for Internship & Workforce Services for students and employers 9. Placement services for Valencia graduates/completers B. The Report will include recommendations for new opportunities and ideas of practices and processes that may be provided by Internship & Workforce Services: 1. Methods to increase engagement and recruitment of Employers. 2. Methods to increase engagement and recruitment of Faculty teaching Internships and Department Deans. 3. Methods to increase internship opportunities for students. 4. Build ownership of internship in academic departments. 5. Reimagine purpose and types of internships with more focus on community engagement. 6. Define internship for potential new opportunities and practices for internships. Procedure & Process: A. Analysis: 1. Review current practices/processes of Internship & Workforce Services in the following areas: a. Recruitment of Employers, Faculty, Students b. Interaction with Department Deans, Faculty, Students and Employers c. Definition and Purpose of Internships 2. Conduct Focus Groups to gain input on new opportunities and practices. B. Design and Development: 1. Design and develop new strategies for purpose, application and growth of internships. 2. Develop a timeline for implementation. 1

JOAN TILLER & NASSER HEDAYAT 12/16/14

C. Implementation: 1. Obtain resources necessary to implement the plan. 2. Implement the Plan within the timeline. D. Evaluation: 1. Obtain feedback from stakeholders annually. 2. Review student data annually. 3. Revise plan when needed. 4.

Relevant Strategic Goals  Build Pathways  Partner with the Community

5.

Council Overseeing the Work  Learning Leadership Council

6.

Sponsors of the Work  Susan Ledlow

7.

Decision-making Authority  The Sponsor: Susan Ledlow

8.

Internal Stakeholders or Constituents  Valencia Students  Faculty  Advisors  Staff

9.

Final List of Team Members (list Chair first): Name

Department

Campus

Nasser Hedayat (Co-Chair)

Career & Workforce Education

District Office

Joan Tiller (Co-Chair)

Special Assistant

District Office

Linda Neal

Communications

East Campus

Carin Gordon

Business, IT and Public Safety

East Campus

James McDonald

Career and Technical Programs

Osceola Campus

Terry Allcorn

Business and Hospitality

West Campus

Jeff Goltz

Public Safety

Criminal Justice Institute

Kristy Pennino

Graphics Technology

East West

Beverly Bond

Radiography

West Campus

Christie Miller

English

Osceola Campus

Launa Sickler

Career Program Advisor

East Campus

Lynn Desjarlais

Career Program Advisor

West Campus

Claudia Zequeira

Career Program Advisor

Osceola Campus

Kera Coyer

Academic Advisor

Winter Park

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JOAN TILLER & NASSER HEDAYAT 12/16/14

Leah Sibbit

Career Advisor

East Campus

Christina Hardin

New Student Experience

District Office

Amy Kleeman

College Transitions

West Campus

Carolyn McMorran

Continuing Education

West Campus

Patti Smith

OIT

West Campus

Laura Blasi

Institutional Assessment

District Office

Barbara Frazier

Internship and Workforce Services

District Office

Matthew Abalos

Internship and Workforce Services

Osceola Campus

Carmen Diaz

Internship and Workforce Services

West Campus

Kerry Flemming

Internship and Workforce Services

East Campus

10. Final Design Principles

Design Principles:  Will be collaborative.  Will ensure college wide participation and engagement.  Will seek input and feedback from Stakeholders and Work Team.  Use Surveys to gain input.  Interact through Focus Groups.  Review current purpose/practices/processes.  Review models at other institutions.  Assist students in choosing a career pathway and/or gain work-based experience.  Will ensure that professional practices/principles of NACE are included 11. Teamwork and Interpersonal Communication Principles 

Skillful Discussion1

12. Evaluation Plan The Team will include representatives from Institutional Assessment who will serve as a liaison to Institutional Research for their continuous input on processes and evaluation that would be most meaningful. 13. Communication Plan for Work Meeting Summaries will be the responsibility of the Co-Chairs. Information will be shared by emails and through Team meetings. Also, Focus Groups will be conducted to gain input from various groups. 14. Scheduled Meetings for Team Date

Time

Location

December 15, 2014

1:00 pm

East Campus

January 20, 2015

2:00 pm

TBA

February 25, 2015

2:30 pm

TBA

March 24, 2015

2:30 pm

TBA

1

Adapted from Senge, P., Ross, R., Smith, B., Roberts, C., & Kleiner, A. (1994). Team learning. The fifth discipline fieldbook: Strategies and tools for building a learning organization. New York: Currency/Doubleday.

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JOAN TILLER & NASSER HEDAYAT 12/16/14

TBA

15. Timeline with Deliverables and Persons Responsible (see attached) Summary Notes will be shared with the Team and the Sponsor Data will be shared with the Team and the Sponsor – January 20, 2015 Status Reports from Team will be discussed and shared with the Sponsor – February 25, 2015 Draft Final Report will be shared with the Team and the Sponsor for Review Final Report will be shared with the Team and Submitted to the Learning Leadership Council – June 2015

Deadline for Work Products 

June 2015

16. Proposed Meeting Times



November 2014 through June 2015 (see proposed timeline below)

Proposed Timeline:  November 2014 - Form Work Teams  December 2014 thru March 2015 - Conduct Analysis  March thru May 2015 - Design & Development Process  June 2015 - Final Report and Implementation  July 2015 and Forward - Evaluation

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JOAN TILLER & NASSER HEDAYAT 12/16/14

PROJECT TIMELINE Step, Task, or Deliverable 1.A. Review of Recruitment Process of Employers 1.B. Recommend methods to increase engagement and recruitment of employers

2.A. Review of Recruitment Process of Faculty teaching Internships 2.B. Recommend methods to increase engagement and recruitment of Faculty teaching internships and Department Deans

3.A. Review of Recruitment process of Students in Internships 3.B. Process for the interaction with students 3.C. Recommend methods to increase internship opportunities and interaction with students

4.A. Review of Enrollment Data of Students based on Enrollment, Student Grading 4.B. Process and Process for Award of Grades 4.C. Recommend methods for continuous improvement in processes for grading and methods for data collection 5.A. Process for the interaction with faculty and department deans 5.B. Recommend methods to build ownership of internship in academic departments

6.A. Funding model of Internship with Revenue and Cost factors 6.B. Recommend methods to meet the financial needs for internships

Teams

Due Date

Matthew Abalos James McDonald Amy Kleeman James McDonald Matthew Abalos Christine Miller Beverly Bond (Combined w Team 5) Leah Sibbit Kera Coyer Jeff Goltz Christina Hardin Carmen Diaz Lynn Desjarlais Kristy Pennino Launa Sickler Jeff Goltz Barbara Frazier Linda Neal Kerry Flemming (Combined w Team 2) Kristy Pennino Carin Gordon Carmen Diaz

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JOAN TILLER & NASSER HEDAYAT 12/16/14

7.A. Review effectiveness of Valencia’s Web Site for Internship & Workforce Services for students and employers 7.B. Recommend areas for continuous improvement

8.A. Review the current process for Placement Services activities for Valencia graduates/completers 8.B. Recommend any potential needs for placement activities 9.A. Identify and define new types/models of internship and other work-based learning experiences and new opportunities that could be provided to enhance the learning for students

Launa Sickler Linda Neal Lynn Desjarlais Patti Smith Claudia Zequeira Matthew Abalos Amy Kleeman Terry Allcom Kerry Flemming Carin Gordon Barbara Frazier Carmen Diaz Kristy Pennino

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