Resume, Steve Jenkin

William Stephen Jenkin (Steve) Personal Details Address: Mobile: Email: Nationality: ASIO Security: Qualifications:

William Stephen JENKIN PO Box 48, Kippax ACT 2615 0412 786 915 [email protected] Australian Secret Level, 1995 (DFAT). Last used 2000 at DEWRSB BSc in Computer Science from Uni of New South Wales

Professional Societies Member of ACM (Association of Computing Machinery) Member of SAGE-AU (Systems Administrator's Guild) Founding Member of AUUG (Open Systems User Group)

1997 1994 1985

Professional Summary 25+ years professional IT • Expert in Software Development, IT Service Mgt/Operations, Networking. • Specialist training in Software Quality, Project Management, Performance Analysis, Security and Team Dynamics • Experienced in Government, Corporate, small business and start-up environments, as both consultant/contractor and employee. • Large, mid, and micro systems professional experience: o 100+ platforms & O/S o 50+ programming/scripting languages o 10+ databases (inc. Oracle, DB/2, MySQL, Universe/PICK), o large databases & hyper-text (100M+ records). o large systems (1M+ lines) o 10+ Documentation systems o multiple formal development methodologies, including ISO 9001, • 15 years experience consulting & contracting. • 25 years experience with most Unix variants. • 15 years experience in communications and networking, including ‘real-time’. • 20+ years Object-Oriented experience across multiple languages & systems. 2007 – ITIL multiple certifications, Solaris 10 study 2006 – Accounting Studies 2004 – Small Business Management certificate 2001 – MCSE studies

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Resume, Steve Jenkin

Training and Courses Grad. Certificate in Accounting ITIL Managers Cert “Masters” ITIL Practitioner Cert – Problem Mgt ITIL Practitioner Cert – Service Mgt ITIL v2 Foundation Cert. Small Business Management - Cert 4 Windows 2000 - MCSE Course Real Time Software Design Practical PerfAnalysis and Cap Planning Leaders Forum Inaugural AYE conference Problem Solving Leadership Camden Conf on Telecomms Camden Conf on Telecoms OOPSLA – O-O Prog Sys &Languages UIST – User Interface Sys & Tech LISA – Large Inst. Sys Admin Classic Topics in Sys Admin Writing Technical Documents Inaugural Linux World Expo Performance Measurement in IT Quality and IT ‘Virtual Ethics’ Project Management Object Oriented Software Engineering Software Quality Management Troubleshooting Risk & Threat Assessment for Clients, Managing Programming Projects, Making Software “Production Ready”, E-smith (linux) server & Gateway Inverting the Risk Analysis Process Practical Security Issues Practical Website Maintenance Unix & NT Security for Sys Admins Evaluating Sites' Sys Admin Maturity, System Management 101 Python for System Admins ISP Systems Administration Systems Auditing - the unexpected Ally Secure Comms over Open Networks PHP Using Linux Commercially Linux Security Admin Free BSD Internals & Installation Tcl/Tk Java HTML and Web Publishing Internet Security & Firewalls Perl 5 Office Document Architecture X.400 and EDI X.400 Touch Typing Technical Writing BSc (Computer Science)

2007 2007 2007 2007 2006 2004 2001 1984 2000 2001 2000 1997 2000 1997 1997 1997 1997 1997 1997 1999 1996 1993 1993 1991 1990 1990 2002 2002 2002 2002 2001 2001 2000 2000 2000 1999 1999 1999 1998 1998 1998 2002 1998 1998 1998 1997 1996 1996 1995 1994 1990 1989 1988 1985 1984 1979

ANU Itilics Itilics Itilics Self-Study Qskillz Accord Solutions NSWIT (now UTS) Dr Neil Gunther Strider and Cline Jerry Weinberg Jerry Weinberg “PopTech!” Inaugural Conf. ACM ACM Usenix/SAGE Evi Neneth John Smyrk St James Ethics Centre Rob Thompsett Elizabeth Zwicky G Nolan, DSTC Zwicky & Halprin Geoff Halprin Auscert Bill Cheswick, Dan Klien David Conran, Auscert Elizabeth Zwicky Elizabeth Zwicky Geoff Halprin

with Distinction

Perf. Dynamics, CA Mt Crested Butte, CO Phoenix, AZ Mt Crested Butte, CO Camdem, Maine Camdem, Maine Atlana, GA Banf, Canada San Diego, CA LISA 97 LISA 97 San Jose, CA ACS ACS ACS ACS ACS ACS SAGE-AU 2002 SAGE-AU 2002 SAGE-AU 2002 SAGE-AU 2002 SAGE-AU 2001 SAGE-AU 2001 SAGE-AU 2000 SAGE-AU 2000 SAGE-AU 2000 SAGE-AU 1999 SAGE-AU 1999 SAGE-AU 1999 SAGE-AU 1998 SAGE-AU 1998 SAGE-AU 1998

Rasmus Lederorf Greg Lehey Steve Ball

Larry Wall Malcom Cardis Malcom Cardis Malcom Cardis

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AUUG 1998 AUUG 1998 AUUG 1998 AUUG 1997 AUUG 1996 AUUG 1996 AUUG 1996 AUUG 1994

O.T.C. O.T.C. Uni of NSW

Resume, Steve Jenkin

Employment History AMA – Oct 2010 – Apr 2011 ANU – Jul 2009 – Oct 2010 Consulting: Self Employed - Jul 96 to Jun 2009 Australian Technology Resources (Platinum) - March 94 to July 96 Self Employed - Jan 89 to Jan 91 Softway Pty Ltd - Jul 86 to Dec 88 Oct 10 to Apr 11

AMA

Senior Systems & Network Admin

Jul 09 to Oct 10

ANU, CMHR

Senior System Admin

Sep 09 to Mar 09

Regional ISP

Senior Systems & Network Admin

2006-2008

ANU

Study, Graduate Accounting

Mar 06 to Sep 06

Volante/Commander

Senior System Admin

Mar 05 to Nov 05

Apex Internet

Senior Systems & Network Admin

Feb 04 to Jul 04

Health Comm Network

Senior Systems & Network Admin.

Jun 02 to Dec 03

Sabbatical, Study

Aug 01 to Feb 02

IP Australia, IT Infrastructure

Mar 01 to Aug 01

Centrelink IT, Data Warehouse

Jan 01 to Mar 01 Aug 00 to Oct 00

Training Insolvency & Trustee Services Business Entry Point

Adjunct Visiting Research Fellow, UNSW Lecturer Uni. Canberra SAN, NAS research and purchasing. TSM/ADSM support. PERL scripting Project development in PERL and DB/2. Tool construction, troubleshooting MCSE Windows 2000 training Administer & Maintain national servers in 10 sites. Consult on network separation project. Administer & Maintain 6+ national webservers in secure environment for 20+ client agencies Support ABN on-line registrations Design, develop, test website with PERL CGI & database Install, Build, Test, Migrate Accounting System Diagnose, Patch, Test Solaris Notes Servers

Sep 99 to Oct 01 Sep 99 to Dec 99 May 99 to Aug 99 Jun 99 to Jun 99 Apr 99 Mar 99 to Apr 99 Sep 98 to Mar 99 Sep 98 to Dec 98 Feb 98 to Jul 98 Sep 97 to Nov 97 Jul 97 to Aug 97 Sep 96 to Aug 97 Mar 94 to Apr 96

Prometheus Information Systems Goodman Fielder Milling DIARY Solaris Remediation Victorian Dept of Justice DIARY Invoicing Database (CDM) ACT Government ADCNET Y2K, DFAT ADCNET Gateway, DFAT International Courses & Conferences Alcatel OSRIM project TNT(Aust) I.T. ATR Internal Tasks

Firewall/Security solution consulting Database Design Programmer/Analyst System Administrator Maintain & Extend Config Mgt System Developer/Analyst QA., Acceptance Test OOPSLA, UIST, LISA, PSL, Camden Conf. System Administrator for complex development env System Administrator 60+ servers in 7 sites System Administrator Consultant

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Resume, Steve Jenkin

Aug 95 to Apr 96

Nov 90 to Jan 91 Dec 89 to Nov 90

ADCNET, Dept of Foreign Affairs and Trade Finest/Nomad, Australian Customs EDI Gateway, Australian Customs Australian Electoral Office Ag-Vantage Software

Sep 89 to Dec 89

ACT Administration

Nov 87 to Dec 88

Liftlink for EPL Kone

Nov 87

System V.3.2 Serial Comms Device Driver

Technical Programmer – Webster Computer Co.

May 87 to Nov 87

Pizza Hut Home Delivery system Fixed Interest Dealing Room software Softway office systems

Designer, Analyst/Programmer – Pepsi Analyst/Programmer – Bankers Trust

Feb 95 to Aug 95 Apr 94 to Nov 94

Feb 87 to May 87 Jul 86 to Dec 88

Analyst/Programmer -GEC Marconi System Administrator - Unisys System Administrator - Unisys System Administrator Analyst/Programmer Tech Support Help Desk IT Consultant Systems Administrator Designer, Analyst/Programmer, Sys Admin

Systems Administrator Analyst/Programmer

Australian Medical Association (AMA) Temporary, Senior System & Network Administrator at for small Not For Profit. Remediated severely degraded site: – Documented processes and procedures. Created System Maps and Floor Plans. – Consolidated and organised equipment, cables and physical assets. – Specified, purchased, installed, configured major server/equipment upgrade – Server room, complete reorganisation and consolidation: o Server room under-sized with under-powered A/C. o Removed under-utilised Rack, consolidated systems to single rack o Cleaned up “waterfall” patch panel, separated Ethernet & PABX leads o Removed excessive long patch leads, replaced with in-rack switch. o Standardised temporary wireless access point, physical & logical connections. o Installed KVM, attached all systems, installed slide-out monitor/KBD. o Tested/Upgraded UPS’s, attached all production servers o Retired 4 2RU switches. Replaced with single 1RU s/w. o Installed new main server, VM ESXi + 2*iSCSI NAS appliances o Retired 4 2002 servers. Migrated systems & Services other servers o Reduced server footprint to 20RU, freed – Fixed problems with: Backups, off-site media, DR Plan – Email system management, update/corrections, migrations. – Admin for: Firewall, PABX, multiple hosting providers, DNS, … – Member DB and mail-list system, multiple projects. – Consolidated multiple websites and documentation – Documented ~100 outstanding tasks, estimated times, classified criticality. Linux: SuSE/SLES, Debian, Ubuntu, Centos, Fedora. All in multiple releases. VMware GSX & ESXi, XEN, Virtual Box Postgres, MySql, MS-SQL and MS-Access DB’s PHP, PERl, Shell scripting

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Resume, Steve Jenkin

ANU, Centre for Mental Health Research (CMHR) Part Time, Senior System Administrator to assist with major hardware refresh. 30+ web-sites used to deliver Mental Health Programmes globally and support Research Programmes of the Centre. XEN and Virtual Box, PXE boot/configuration system Debian, Postgres, MySQL, PHP, PERL, shell scripting, more... Regional ISP Consultant, Senior System & Network Administrator for regional ISP [500 clients]. Supported complex set of internal transmission systems and un-maintained Linux systems. Resolved all outstanding maintenance and upgrade tasks, rebuilt critical systems, documented tasks and procedures. Handed over to permanent admin. Volante/Commander, Group 6 Consultant, Senior System Administrator on large FedGovt systems contract. Mixed Linux and Solaris (8, 9, 10) Environment. SAN, Oracle , multi-site. Various SysAdmin , Documentation tasks and small projects. Apex Internet Consultant, Senior System & Network Administrator for small ISP [1500-2000 clients]. Scripting, migrations, design & planning, operational faults – diagnose & repair, service migration & support. Billing system migration, documentation and specification. Health Communication Network Temporary staff, one of 2 senior system administrators, run all aspects of a complex highavailability Web and e-mail site providing Medical and Health related data and services. Environment and Tasks:• 4 Solaris 8/9 servers, 1 OSF/1 server • 6 NT servers • CISCO routers, firewall, switches and load balancer. console servers, KVM switches • 60+ web sites, 100+ hosts in DNS • 120 internal users, 3,000+ external e-mail users, 50+ sites • 3 major applications – Operations, Administration and Management, including product update, on-call support and database administration • diagnosing and fix faults - network, hardware, application, database and system. • Provide Design, Architecture and Configuration advice and reports for complete network and systems reimplementation. Give vendor briefings. Evaluate vendor proposals. • Write PERL and shell scripts, implement standard tools as necessary • Create Documentation Sabbatical & Study

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Resume, Steve Jenkin

Study – Accounting at ANU, ITIL with ‘Itilics’, Solaris 10 via Volante Casual Lecturer University of Canberra - 'Introduction to Project Management' Adjunct Visiting Senior Research Fellow at Computer Science and Engineering, UNSW. • UNSW – Conceived, Promoted, Organised Inaugral 'Associations Expo' day. 15 Associations and 200+ students • UNSW – Fundraising for 'John Lions Chair” in Operating Systems. IP Australia, IT Infrastructure [Unix group] Responsibilities, as one of a team of 6 system administrators, research SAN and NAS solutions to suit IPA needs. Write briefing papers, recommend solutions, write RFI & RFT (Tender) documents. Write and install Solaris and AIX packages of useful Opensource tools. Write TSM/ADSM CGI scripts in PERL to graph data extracted from large, complex log files. Design and write performance data display subsystem. Miscellaneous TCL and shell scripts. Environment and Tasks:• 30+ Solaris 7 and 8 systems with Oracle • 10+ AIX 4.3 systems with Oracle and SAP • 5+ FreeBSD systems • Write PERL and shell scripts, develop reusable PERL modules • Assist in diagnosing and fix faults - application and system. Centrelink IT - KAES [Data Warehousing] Responsibilities, as one of a development team write PERL scripts, interact with business analysts, and DBA's. Write performance data processing system. Gather, analyse/interpret performance data and recommend :• 3 large Solaris 2.6.1. systems with DB/2 • Write PERL and shell scripts, develop reusable PERL modules • Assist in diagnosing and fix faults - application and system. Business Entry Point - an Agency of Dept of Workplace Relations and Small Business Responsibilities, as the sole Systems Administrator in BEP, working in a secure environment, maintain, tune, and monitor 6 websites, including the on-line ABN registrations (http://www.business.gov.au):• Services ran in a secure environment. • Solaris 2.6.1. 1*450 webserver, 2*3500 webserver, 1*4500 database 2+Gb RAM, 100Gb disk • Administer & maintain 6+ websites, including major relocations between machines. • Install, configure and administer Alteon 'Layer 4' load balancer/switch • Designed & implemented extensive system monitoring, checking, and alerting with extensive shell scripts, perl & rrdtool • Designed and tuned 'Busy Tone' algorithm to handle 25-fold increase in traffic Insolvency and Trustee Service - an Agency of Attorney General's Department Responsibilities, as the Systems Administrator in ITSA, maintain systems, diagnose and rectify faults, distribute files, interact with developers/maintainers, and DBA:• Solaris 2.6.1. 12+ systems in 10 sites, connected via ISDN network • Support 'disk swapping' security system • Diagnose and fix faults - hardware, system, and network. • Provided consultancy services for network separation.

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Resume, Steve Jenkin

Prometheus Information - Health Information Systems [[ http://www.prometheus.com.au/ ]] Responsibilities, as project person for (medical) Rural and Remote agencies, design and implement a full web system and database in PERL and MySQL on Linux platform. Included data capture, conversion, and loading:• Linux, PERL, MySQL, Apache, shell scripts • Client and data provider interviews • System and database design, implementation, and testing Goodman Fielder Milling Responsibilities, as the sole Administrator/C programmer in a team of 5 converting and Y2K remediating the accounting system [MASTERPACK under UNIVERSE/PICK] from 5*NCR Unix SVR4 to a single AIX system. The division has a A$400M turnover:• AIX 4.2.3, upgraded to 4.3.1. 36Gb RAID, 4*CPU, 1Gb RAM. • Migrate and convert data from NCR to AIX. • Size filesystems, design file layouts, identify data sources, script solution, verify data correctness • Migrate ~500 users • Migrate ~90 printers • Install and configure:- FAX gateway software and 'template' editing software • Upgrade Universe • Plan and execute removal of system to a managed facility. Liase with FM operations on support • Liase closely with DBA and PICK programmer in designing migration and verification strategy • Write project plan for Systems work DIARY [Defense Y2K remediation] Solaris Remediation Responsibilities, as sole Unix administrator in a team of 30 NT Admins and Network implementors:• Solaris 2.53 and 2.6.1. Lotus Notes servers for Army bases, Bandiana, Kapooka. ~2000 users • Identify and locate target servers. Liase with local IT staff and central admin on process and timing • Install, configure, and run Solaris Y2K diagnosis tool, then fetch and install necessary patches • Write client report on remediation activities • Configure and diagnose ATM LANE/ELAN setup Victorian Department of Justice As part of a team, implement a secure access solution involving a Firewall/1 firewall, SecurId authentification and a purpose built C program on Solaris systems. DIARY [Defense Y2K remediation] Invoicing Database Responsibilities, as sole designer and implementer:• Access-97/VBasic on Windows 95, with Novell file server • Write, test, and deploy Access application with multiple input forms, tables, and scripts • Export data to Excel to produce sets of itemised invoices - time, materials, expenses • Train operator ACT Government & Hospital [InTACT] Responsibilities, as part of a team of 10 SysAdmins and DBA's:-

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Resume, Steve Jenkin

HP-UX 9/10/11, SunOS, Solaris, AIX, Win 3.11, Win-NT, X-11, SAMBA, awk, shell, rcs, sccs • Install and configure Y2K 'modernisation' systems o two Large multi-processor HP-UX 11 system [~$1M each] o 300Gb EMC raid array o Migrate & maintain 500+ printers to new systems o Fetch & Install O/S and applications patches • Fix logged faults on myriad diverse systems • provide rostered on-call support for Hospital systems • Identify and fix tape-library problems in Enterprise Backup soln. Achievements:• All systems achieved normal commercial availability or better. • Installed and upgraded a large complex system • Introduced procedural and work practice changes/efficiencies. • Corrected major faults in tape-library of backup system •

DFAT – ADCNET Software Build & Release – Y2K Maintain & Extend Responsibilities:• HP-UX 10, X-11, make, awk, shell, rcs in a Classified environment • Extensive re-design and upgrade of in-house developed Configuration Management and software Distribution system, with 1,000,000+ lines of code/scripts under control. • Y2K conversion support Achievements:• Completed 5 years of maintenance in 4 months, part-time • Added and tested significant additional functionality [incremental builds] DFAT – ADCNET Unclassified Gateway - Development, QA, Acceptance Test Responsibilities:• HP-UX 9&10, X-11, Win-NT, cc:Mail in a Classified environment • Tasked initially to 'Acceptance Test' a cc:Mail in-house messaging system gateway. • Re-Designed and extensively modified severely failing production code. • Design and generate test data and tests. • Write QA and testing documents and forms. • Document and Cutover revamped gateway. Achievements:• Redesigned, rewrote, retested, and cutover to production new gateway. • Introduced 'Post-Mortem' process for projects. • Wrote extensive QA and testing documents and templates. • Provided the first written test plans, documented test process and results, designed and created test datasets and harnesses. • Identified 300 lost messages and attempted recovery. • Offered 'Y2K Test Manager' role for whole of ADCNET Y2K conversion. Declined as unable to fulfil role sufficiently competently. Alcatel Responsibilities:• As a relief sysadm helped support complex HP Openview development environment • 4 HP 800's (HPUX 9&10), 6 HP 700 workstations, 40 X terminals & PC's • 2 developer teams, ~40 users Achievements:• All systems achieved normal commercial availability or better. • Installed (hardware & software) a complete development system • Tutored & trained sysadm manager 8 of 13

Resume, Steve Jenkin • •

Introduced procedural and work practice changes/efficiencies. Liased with developers & managers

TNT Responsibilities:• As one of 4 sysadms's, supported & maintained complex, mission critical systems throughout Australia. ~150 Support calls/month • 75 HPUX (9&10) machines. + 6 AIX 3.2 machines. • 2500 users in 10+ divisions over ~100 sites. • Maintained 25,000 lines of shell script. And some project development. • Networks:- TCP/IP, X25, SNA, Dialup - serial, IP, PPP/TACACS. • Complex terminal & printer environment - 12 modes of printing. • DNS, Sendmail, Web (server, pages, cgi) configuration & deployment. • Openmail support & Administration. • Some Guantlet Firewall admin/support. Achievements:• All systems achieved normal commercial availability or better. • Provided technical leadership for support function. • Trained and mentored new & junior staff. • Introduced many procedural and work practice changes/efficiencies. • Documented current and developed systems. Initiated training docs. • Analysed & Defined a significant sub-project [Common Admin Baseline] of Core Infrastructure Project. • Liased with customers, divisional MIS staff, and internal TAIT staff. ADCNET Responsibilities:• As team member and sometimes team leader, wrote and debugged C, TCP/IP, and INGRES code for communications system. Finest/Nomad Responsibilities:• Solely responsible for the daily operation and maintenance of a large HP-UX machine providing Finest (Financials) and Nomad (Pay and Personnel). Achievements:• Identified and wrote-up 150+ systems problems. Planned and executed their correction, including the inability to take systems dumps. • Improved security considerably • Documented all system changes, their cutover and fallback procedures as required by Customs • Responded promptly to, fixed, and documented approx 25 reported system failures. No problem fix resulted in the same failure again. • Performed system performance monitoring and tuning The database call rate was 8-10 times the contract rate, Finest transaction rates were 300% the contract rate, and Nomad 125% the contract rate. Response times exceeded the sub-second contract requirement. • Achieved 100% availability in contracted hours once a major database kernel driver fault was identified and eventually fixed. EDI Gateway Responsibilities:• As part of a team, responsible for the day to day systems administration of the 6 machines comprising the EDI Gateway.

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Resume, Steve Jenkin

Achievements:• In 4 months achieved near 100% availability and 6 weeks without a system crash from 1-2 system crashes a day with delays reduced to 5 min from 5+ hours. • Created effective, useable system documentation • Designed, implemented, debugged, and maintained many scripts for all aspects of system operations - system load and tuning, application performance, database performance, backups, and browsing • Designed and implemented a secure menu and forms interface for operator control of the systems ATR Internal Tasks Achievements:• Set up a Web Server on an AIX system, including marketing web pages • Set up an internal Lotus Notes server • Delivered substantial body of code on-time, debugged, documented and reviewed Australian Electoral Office Achievements:• All systems achieved normal commercial availability or better. • Read, processed and merged 150 election result tapes into Ingres. • Reconfigured MHSnet to use reduced X.25 tarrifs. Ag-Vantage Software Achievements:• Designed and delivered a substantial body of object oriented code. • Provided substantial maintenance support the existing products. • Performed many back-office functions, such as preparing documentation and shipping distributions. ACT Administration Achievements:• Produced a database & report of a PC stocktake. • Wrote the operations manual and created an operator/sysadmin menu • system for critical systems tasks, including Oracle DBA functions. • Resolved a difficult X.25 software/hardware problem Liftlink for EPL Kone • •

Delivered a substantial body of correct code to replace a VAX system. Devised and ran system load tests to prove the performance of the central site machine.

System V.3.2 Serial Communications Device Driver for Webster Computer • •

Delivered a correct and functional device driver on-time Helped construct the demonstration and configure the demo system

Pizza Hut Home Delivery system for Pepsi Cola •

Delivered a substantial body of correct and functional code on-time, allowing the client to launch their new service on time.

Fixed Interest Instruments Dealing Room software for Bankers Trust •

Designed the menu structure and implemented the required functionality.

Softway office systems and Systems Administration

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Resume, Steve Jenkin • •

Designed and created many useful shell scripts, many still in use, to support the office staff. Performed numerous system admin duties, including configuring the networking software, MHSnet.

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Resume, Steve Jenkin

Prior Work CSIRO, Division of Plant Industry - Nov 91 to Mar 94, Senior Programmer Tutoring at University of Canberra - Mar 91 to Nov 91 DiskRom Australia - Jan 91 to Nov 91 Overseas Telecommunications Commission - Sep 80 to Jul 86 Department of Foreign Affairs - Mar 79 to Sep 80, Programmer CSR Limited - Jan 72 to Mar 79 Nov 91 to mar 94 Jul 91 to Oct 91 Apr 91 to Jun 91 Jan 91 to Apr 91 Aug 85 to Jul 86 Jan 85 to Aug 85 Sep 84 to Jan 85 Mar 84 to Sep 84 Sep 80 to Mar 84 Sep 80 to Mar 84

CSIRO Weather database and analysis/display Butterworths Australian Tax Handbook OTC Document Delivery Income Tax Act CD-ROM Telex to Teletex system Development with Yzerski Roper & Assoc Telex Exchange software maintenance, LM Ericsson AXB Internal small database projects Dialcom E-mail System Administrator X.25 system maintenance, Timeplex Telex Exchange software maintenance, Hasler

Designer, Analyst, Programmer Designer, Analyst, Senior Programmer Designer, Analyst, Senior Programmer Analyst/Programmer Analyst/Programmer Telecommunications Programmer Analyst/Programmer Systems Administrator Telecommunications Programmer Telecommunications Programmer

CSIRO, Division of Plant Industry - Nov 91 to Mar 94, Senior Programmer As sole programmer, was responsible for the commercialisation of code produced by the biologists in the group. Achievements:• Merged and cleaned over 5Gb of weather data for 20,000 stations from 70 tapes into a single set of 100 district files of ~1Gb, about 200M records [in an in-house database format]. • Designed and implemented version control, configuration management, and distribution systems and procedures previously lacking. • Located and corrected several hundred bugs in production ready code • Installed, configured, upgraded, and administered hardware, software, and cabling for a Novell file server, including remote modem access. • Extensively used Object Oriented design and programming methods. Tutoring at University of Canberra - Mar 91 to Nov 91 Tutored and graded assignments for computing and other faculty students under the direction of various lecturers in Basic Information Systems, Programming 1, and Operating Systems. DiskRom Australia - Jan 91 to Nov 91 Responsibilities:• As a senior programmer in the team, undertook various projects either alone or in a team. Researched problems, designing and implementing solutions, testing code and performing or managing the Quality Assurance on the hypertext databases produced. • Supervised the clerical support staff providing typing and Quality Assurance services.

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Resume, Steve Jenkin

Took over a stalled research project worth $350,000, and in 3 months developed and delivered on-time, a fully working product. • Contributed to the general maintenance of machines and systems. Achievements:• Direct work contribution yielded ~$500,000 in revenue. • Delivered on-time the first hypertext document that merged the Income Tax Assessment Act and a Tax Handbook. • Designed, project managed and mostly implemented the document ordering and distribution system. • With a Technical Writer, produced the extensive documentation that accompanied the system. • Improved the processing time of the table of changes by 2000 times. • Made numerous improvements to the processing and QA process. • Produced a cross-reference of Acts and Titles for 500Mb of legislation. Overseas Telecommuni cations Commission - Sep 80 to Jul 86 •

Telex to Teletex system Development with Yzerski Roper & Assoc •

Designed and implemented the operator menu system

Internal small database projects •

Designed and implemented an Equipment Repairs tracking, a Ships At Sea system and other small database applications

Dialcom E-mail System Administrator •

Administered the e-mail system, achieving rapid response to all client and Modified the billing system for Australian use and OTC requirements

Telex Exchange software maintenance, Hasler • •

Designed and delivered substantial improvements to the mainframe based code development system, including a system wide cross reference. Maintained and upgraded the code development system, including all the JCL and file maintenance.

Department of Foreign Affairs - Mar 79 to Sep 80, Programmer As a junior team member wrote in assembler assigned on-line and off-line programs to support the secure communications system. CSR Limited - Jan 72 to Mar 79 Full time study at University of New South Wales Computer Science Computer Science Chemical Engineering Superannuation Task Force Clerk, Sugar Division IT Services Group – Analyst/Programmer, Head Office IT Operations Group - Edit Room Clerk/Operator & Junior Sys Prog, Pyrmont Sugar Refinery - Analytical Chemist, Part of team monitoring the refinery,turnover of about $50M a year. CSR Central Laboratories - Analytical Chemist, Part of team providing sugar analysis, payments over $100M pa.

Mar 78 to Sep 78 Mar 77 to Nov 77 Mar 74 to Nov 74 Sep 78 to Mar 79 Nov 77 to Mar 78 Nov 74 to Mar 77 Jan 73 to Mar 74 Jan 72 to Jan 73

Last Updated 12th August, 2011. Copyright © Steve Jenkin 1998 – 2011. Permission to reproduce in whole or part is granted, provided this notice is left intact and the author is notified.

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