We l c o m e t o t h e 2 014 s e a so n

Contacts

G P CRUISE HOTEL

Premicon AG Einsteinstrasse 3 D-81675 München Telephone +49 89 45 747 00 Telefax +49 89 45 747 010 [email protected] www.premicon.de

KD Cruise Services Limited Petoussis Court, 5 Kosta Ourani, Office 11/12 3085 Limassol, Cyprus Postal address: P.O. Box 50 689 3608 Limassol, Cyprus Telephone +357 25 871 877 Telefax +357 25 371 877 [email protected] www.kd-cy.com

MANAGEMENT GMBH LUZERN

Ein Unternehmen der G&P Gruppe Luzern

G P SEA CRUISE HOTEL MANAGEMENT (CYPRUS-LIMASSOL) LTD

Member of G&P Group Lucerne

G&P Cruise Hotel Management GmbH Brünigstrasse 20 CH-6005 Luzern Telephone +41 41 220 20 00 Telefax +41 41 220 20 01 [email protected] www.gsellundpartner.ch

G&P Sea Cruise Hotel Management (Cyprus-Limassol) Ltd Kanika City Gardens Block A, Flat 204, Polygnostou Street 24, 3082 Limassol, Cyprus Postadresse: P.O. Box 70765 3802 Limassol, Cyprus Telephone +357 25 028 853 Telefax +357 25 028 854 www.gsellundpartner.ch

Contents

3

Page

Page

1

Welcome aboard

5

5

G&P Cruise Hotel Management GmbH

12

2

Ships for the 2014 season

6

6

Tour Operators

14

3

Premicon AG

8

7

Communication on board

16

4

KD Cruise Services Limited

10

8

Board ABC

18

1

Welcome aboard

5

Dear employee Three successful companies teamed up in 2003 in order to offer guests from around the world an unforgettable holiday experience on the high seas and on the river with much dedication and passion. In this, each of these companies has its own area of expertise where it has been successfully represented on the market for many years. Along with its subsidiaries, Premicon AG is the owner of the river cruise ship which you will live and work on. KD Cruise Services Limited is responsible for the entire nautical and technical domain on board. G&P Cruise Hotel Management GmbH is responsible for the on board catering and hotel operation. Together we are a strong TEAM who give their best each day in order to offer guests on our 16 river cruise ships relaxation, fascinating impressions and an atmosphere of well-being which will stay in your memory for a long time. We look forward to being able to count on your assistance!

Alexander Nothegger Premicon AG

Dr. Jan Erbguth Premicon AG

Alexandros Agathocleous KD Cruise Services Limited

Wolfgang Behrend KD Cruise Services Limited

Urs Gügler G&P Cruise Hotel Management GmbH

Barbara Kress G&P Cruise Hotel Management GmbH

2

Ships for the 2014 season

6

All ships are part of Premicon AG‘s fleet. Ships marked with a * are operated by KD Cruise Services Limited and G&P Cruise Hotel Management GmbH.

Ship

Commissioning Date

Capacity

Area Operation

* MS/BIJOU

2000

153

Rhône

* MS/VISTA EXPLORER

2000

168

Rhine, Main, Danube

MS/VIKING PRIDE

2001

160

Rhine, Danube

* MS/BELLEFLEUR

2001

150

Rhône, Saône

MS/VIKING SPIRIT

2001

160

Seine

* MS/BOLERO

2003

180

Danube

* MS/TUI MAXIMA

2003

180

Danube

* MS/VIKTORIA

2004

180

Danube

* MS/DCS AMETHYST

2004

178

Danube, Main, Rhine

* MS/BELLEJOUR

2004

180

Rhine, Main, Mosel, Danube



7

Ship

Commissioning Date

Capacity

Area Operation

* MS/BELVEDERE

2005

176

Danube

* MS/FLAMENCO

2005

196

Danube

* MS/VIENNA

2006

164

Danube

* TC/BELLEVUE

2006

194

Rhine, Main, Mosel

MS/TRAVELMARVEL JEWEL

2007

170

Danube, Main, Rhine

MS/TRAVELMARVEL DIAMOND

2007

170

Danube, Main, Rhine

TC/QUEEN MAXIMA

2008

102

Danube, Main, Rhine

* MS/DERTOUR MOZART

1987/ 2010

206

Danube

* TC/TUI SONATA

2010

188

Rhine, Mosel

* TC/TUI ALLEGRA

2011

176

Rhine, Main, Danube

* TC/TUI MELODIA

2011

176

Danube

MS/ASTOR

1987/2010

578

Open Sea

3

Premicon AG

8

Premicon AG, with headquarters in Munich, was founded in 1998 as a service provider for investors. In order to provide the investors with good prospects the company focused from the beginning on designing profit-oriented closed funds based on the growing market in high sea and river cruises. After more than 10 years in business Premicon AG is more than a service provider. It offers everything from one source and has consequently expanded its services in the cruise and tourism industry. This includes the actual running of ships as well as the planning and construction supervision to form a complete service package for the tour operators who charter ships and market cruises. There has been an even stronger focus on this branch of the business since the beginning of 2013. Currently with 21 river cruise ships, Premicon has one of the largest fleet in the cruise area of the Rhine, Main, Mosel and Danube; there is also the ocean-going cruise ship MS /ASTOR which was completely modernised at the beginning of 2010. You can see Premicon AG’s entire fleet in the table on pages 6 and 7 with all the ships and territories. Premicon AG is also the majority shareholder in Köln Düsseldorfer Deutsche Rheinschifffahrt AG, the oldest German ocean carrier public limited company with 180 years of tradition in river cruises. At the end of 2009 TransOcean, a river cruise tour operator, has joined the Premicon group. TransOcean has three Premicon ships on offer on the river: MS/BELVEDERE, MS/BELLEJOUR and MS/BELLEFLEUR. This tour operator also promotes the ASTOR.

9

Premicon’s other 18 river cruise ships are leased to various national and international tour operators including the German market leaders TUI and DERTOUR. In 2011 TUI designed its own product line – TUI FlussGenuss – consisting exclusively of Premicon ships. 2014 there will be 4 ships, including 3 twin cruisers.

Alexander Nothegger Managing Director

Dr. Jan Erbguth Managing Director

4

KD Cruise Services Limited

10

Köln Düsseldorfer Deutsche Rheinschiffahrt AG is the oldest continuous publically traded company in Europe and Europe‘s most experienced inland waterway shipping company. Founded in 1826, today it is the market leader and operates 13 excursion boats on the Rhine, Main and Mosel. Approximately 270 employees work on these ships as crew members and service personnel. The excursion boats bring an annual turnover of approximately 19 million euros. In 2000 Premicon became a majority shareholder in the company. The Köln Düsseldorfer Deutsche Rheinschiffahrt AG restricts their marketing exclusively to their core business of day trip navigation. KD offers an extensive service package for the operation of river cruise ships via their subsidiary KD Cruise Services Ltd. This subsidiary is located in Cyprus, a country with a long history in shipping. A further reason for deciding the place of location in Cyprus was also the crew on board the ships, so that we could offer them uniform and safeguarded social and tax conditions. With the private health and retirement insurance plan from Allianz, our employees enjoy exceptional coverage that you won’t find just anywhere.

Alexandros Agathocleous Managing Director

Wolfgang Behrend Managing Director

John Derksen Nautical Director

René Loef Technical Director

Marco Pijper Director Fleet Control and Safety

11

Corporates

Office

Adrian Bodea Corporate Engineer

Reinhard Fischer Corporate Engineer

Balazs Lengyel Corporate Engineer Scenic Vessels

Tunay Karsli Procurement

Yiota Constantinidou George Pouyioukas Head of Accounting Accounting Department

Eleonora Vaskova Accounting

Savia Sokrates Accounting

Stellios Keskinidis Controlling

Joanna Lauer Human Resources

Pamela Bradley Administration

Andrie Nicolaou Administration Assistant

Corallia Eleftheriou Accounting

Verena Rogalski Controlling

5

G&P Cruise Hotel Management GmbH

12

Together with G&P Sea Cruise Hotel Management (Cyprus-Limassol) Ltd, the Swiss company G&P Cruise Hotel Management GmbH is responsible for hospitality on river cruise ships. As an established company, which as «Gsell & Partner» was at that time primarily concerned with hotel management and hotel consulting onshore, we were able to take on the catering of two river cruise ships in 2003. With that, the company G&P Cruise Hotel Management GmbH was born, as was our boundless enthusiasm for ships. With each year we were able to grow further and today we are very proud to be in charge of catering for 27 modern river cruise ships. As part of the G&P Group Lucerne, we employ around 1,200 staff of whom around 50 are at the headquarters in Lucerne. From the beginning size was not the most important aspect for us but rather our focus was on quality and the customer. We consider ourselves as service providers whose most important task is to provide an excellent service to guests on board and to cooperate with our partner companies as a TEAM. Our common goal is an extremely satisfied customer. In order to achieve this goal, we require a positive and happy crew who are prepared to play their part. Fortunately, a large team of permanent staff has formed who have been in action for G&P for a number of seasons. Those who are new to the company are invited to profit from the wealth of experience and from the G&P philosophy lived by the existing crew. During the season on board our crew undergo training sessions in all departments with the goal of professional as well as personal development. The G&P Campus was established specifically for this purpose. Customized training and advanced training courses are conceived and organized at the head office in Lucerne. Actively participate in these exciting, entertaining and effective advanced training courses – our motto being «Don’t stop learning as you journey through life!»

13

Management Board

Urs Gügler Business Owner

Barbara Kress Business Owner

Corporates

Julie Euripidou Manager Cyprus

Harry Wammer Corporate Executive Chef

Ulrich Reinhardt Corporate Restaurant / Bar Manager

Achim Kuhn Operations Manager

Denise Kull Operations Manager

Simon Klöti Operations Manager

Operations Manager

Christa Dengel Operations Director

Jon Florinett Operations Manager

Petra Wilke Corporate Housekeeper

Peter Schlag F&B Purchasing Manager

Ralf Siekmeier Corporate FOM

6

Tour Operators

14

The tour operator, also called the charterer, charters the ship from Premicon AG usually over a period of several years and is in charge of marketing trips. The cruise director represents the tour operator on board and collaborates closely with the captain and the hotel manager in order to provide guests with the best service every day. In the 2014 season, we are able to cooperate with the following international and well-known tour operators:

Tour operator

Website

Ships

Nicko Tours, Stuttgart (DE)

www.nicko-tours.de

MS/VIKTORIA

MS/FLAMENCO MS/BIJOU TUI Deutschland, Hannover (DE)

www.tui-flussgenuss.de

TC/TUI ALLEGRA

TC/TUI MELODIA TC/TUI SONATA MS/TUI MAXIMA

15

Tour operator

Website

Ships

DCS-Touristik, Nagel (DE)

www.dcs-touristik.de

MS/DCS AMETHYST

TransOcean, Bremen (DE)

www.transocean.de

MS/BELLEFLEUR

MS/BELVEDERE MS/BELLEJOUR DERTOUR

www.dertour.de MS/DERTOUR MOZART

1AVista, Köln

www.1avista.de

MS/VISTA EXPLORER

Viking River Cruises, Basel

www.viking-flusskreuzfahrten.de

MS/VIENNA

Reisebüro Mittelthurgau / various tour operators

www.mittelthurgau.ch

MS/BOLERO

Werner Tours

www.werner-tours.de

TC/BELLEVUE

7

Communication on board

On board the ships, the captain, the cruise director and the hotel manager, are representatives of the partner companies, and are jointly and directly responsible for the guests‘ wellbeing. Clear communication among the three is therefore essential. Questions and difficulties that occur must be solved directly and collectively, always for the good of a smoth ship operation and for satisfied guests. Any personal animosities among the management staff of the ship would be detrimental to the partner companies, they have no place on board and are prohibited by the head offices. Where navigation, security, the protection of guests and staff are concerned, the captain is the final authority on board. The captain‘s decisions may also affect the travel programme and the hotel operation, e. g. in the event of high or low tides, extreme weather conditions, delayed departures or arrivals, illness or death on board etc. Smooth cooperation is vitally important, particularly in these exceptional situations.

16

Captain KD Cruise Services Limited

Hotel Manager G&P Cruise Hotel Management GmbH

Cruise Director Tour Operator

17

Captain Safety on board

Captain Nautics / technics

Cruise Director / Guest Relations Manager Tour Operator

Hotel Manager Hotel operation / catering

Engineer

Second Captain

Helmsman

Front Office Manager

Head Chef

Restaurant / Bar Manager

Housekeeper

Crew Front Office

Crew Galley

Crew Restaurant / Bar

Crew Housekeeping

Music

Sailor

Deckhand

KD Cruise Services Limited

G&P Cruise Hotel Management GmbH

Tour Operator

8

Board ABC

The board ABC is a component of the G&P employment contract and is an important guideline for us for living together on board. These rules must be strictly observed by all crew members. In case of uncertainties or queries, your line manager or the hotel manager will be glad to help.

A Allergies Allergies and other intolerances e.g. to medication must be registered with the hotel manager immediately. Arrival at the Ship Please arrive on time and do not forget to bring along your passport and any other required documents as stipulated by the G&P HR Department. You will be welcomed on board by your head of department and carefully introduced to your tasks and responsibilities.

18

B Best of G&P – Employee of the year At the end of each year, one employee of the G&P Group will be named Employee of the Year. For an employee to be honoured with this award he must: ::  have continuously displayed exceptional professional and personal achievement each year ::  have shown outstanding dedication and commitment ::  be recognized and appreciated by his team and supervisors. The nomination will be published in the partner newsletter and the winner will be announced complete with a photo in the G&P Group Christmas mailing. As a prize, the winner can look forward to a bonus of one month’s salary that will be paid in December. Best of Team Should a staff member provide exceptional service he may be named Best of Team by the hotel manager. He will receive a cash bonus of EUR 150.00 and his photograph will be dis-

19

played together with praise for his outstanding work on a wall in a public room for all to see until the next staff member is selected.

C Cabin You will be living in state-of-the-art, multiple bed cabins with en-suite shower / toilet, TV / radio etc. We ask you to treat the furnishings as if they were your own. Please make sure to always keep your cabin clean and orderly. Cleaning materials are provided by the housekeeping staff. Perishable foods are not to be stored in your cabin. Board meals are also not to be eaten in the cabins. You are responsible for disposing of your waste and complying with the waste provisions on board. You can have your sheets and bath towels changed regularly according to the agreement with the housekeeper. The ship management reserves the right to check cabins without prior notice.

We recommend that you do not keep substantial amounts of cash in the cabin. In case of loss neither G&P nor KD Cruise Services Limited nor the tour operator will assume liability. Cash and other valuables can be deposited with the hotel manager. Candles / Smoking in the Cabin Certainly candlelight is romantic. But please understand that it is strictly prohibited to use candles in the cabin. For safety reasons, smoking in the cabin is also strictly prohibited. Clothing / Underwear Please be sure that your clothes are always clean and tidy and your shirt / blouse and your trousers / skirt have been ironed. Please make sure that you always wear a white undershirt with short sleeves beneath your shirt / blouse. Ladies are to wear stockings under their skirts. The dress code is to be strictly adhered to and variations such as a black or colored bra under a white blouse, headband etc. are not permitted. Gentlemen are to wear black socks. You can wash your personal laundry on board. A washing machine is available for the crew in the laundry room.

20

Complaints You will receive separate instructions on this subject during the G&P trainings. The general rule is: ::  Listen to the guest / hear them out ::  Solve the problem / follow up ::  Take their concerns seriously ::  Do not argue – the customer is always right Confidentiality / Discretion Just as we treat your personal matters with confidentiality, we expect you to also not disclose any business dealings to customers and other third parties. These include for example internal matters such as revenue, purchasing guidelines, yields, earnings, and internal personnel matters etc. Consumption of Alcohol / Drugs Consumption of alcohol is strictly prohibited during working hours. Furthermore, it is strictly prohibited to report for duty when under the influence of alcohol or to consume or carry drugs. Staff members not complying with this order will be dismissed immediately. If you have an addiction, please con-

tact your superior immediately. We reserve the right to conduct alcohol / drug tests subject to reasonable suspicion. Crew Show The crew show is a fixed part of our service that we offer on most ships. Together with your colleagues, you will entertain the guests with your talents. Currency The main currency on board is the EURO.

D Duty to Report Immediately report any observation and / or incident that might affect the security of the ship and the passengers to your head of department / hotel manager!

21 E Embarkation / Disembarkation Please ensure that you have been precisely informed as to embarkation and disembarkation procedures for the guests and for which tasks you are responsible. The guests‘ first and last impression of you and the ship are very important! End of Season / New Season The end of the season basically means the end of your employment contract. If you enjoyed working with us (and the feeling is mutual) we will be happy to have you back for the next season! Our HR team will contact you duly on board. Equal Rights Discrimination on grounds of race, ethnic background, gender, religion or ideology, disability, age or sexual orientation will not be accepted or tolerated. Excursions / Free Time on Shore Please ensure that you register on the «Shore Leave Control» list when leaving the ship / returning on board. As you use the same exit / entrance as our guests we ask you to wear clean and appropriate casual clothes.

F Family members as travelling companions You may request to have your immediate family member(s) sailing with you. This is generally difficult due to the extremely good level of bookings on all ships, but can be authorized in exceptional circumstances. Please refer to your hotel manager or operations manager. Feedback You will be able to send us your ideas and suggestions for improvement directly. We look forward to reading your comments under [email protected]. When possible, we will introduce your ideas into daily business. You will in any case receive a response from us concerning your input. Food and Beverages You will eat your breakfast in the Crew’s mess (or as instructed by your hotel manager). The rest of your meals will be taken in the restaurant. Table water, tea/coffee will be served with your meals. Table water will also be available free of charge while you are on duty.

22 G Gambling Gambling (such as poker or any game involving money) is strictly prohibited on board. G&P Campus G&P Campus stands for successful and continuous career promotion. The constant advancement of our employees is important to us. Customized training and advanced training courses await you. At the beginning of the season you will receive several days of intensive training on your ship. You will be familiarized with our standards and be optimally prepared for your job. Regular brief training courses will be held during the season. These courses will help you to constantly expand and further develop your knowledge and ability. If you are among the employees who come aboard during the course of the season, you will be trained «on the job» by your department head in addition to the short training courses.

H Holidays This topic is part of your employment contract. Holidays are granted as agreed with the hotel manager on board. For security reasons it is generally not allowed to spend holidays on board during ship lay days. Hygiene It is particularly important to us that YOU maintain a wellgroomed appearance! We expect both you and your clothing to be clean, well-groomed and presentable when you report for duty and your hair is to be styled appropriately. Long hair has to be pulled back. Men are to be properly shaved. Please use deodorant / perfume to reduce perspiration / odours as much as possible.

23 I Illness and accident on board If you should fall ill or have an accident during your assignment on board you are obligated to inform your head of department / hotel manager immediately. The further course of action will then be discussed with yourself and the head office in Lucerne.

to celebrate, so act with consideration (no loud music, excessive noise etc.). Apart from your cabin, you may spend your free time in the crew mess and on the crew deck. Please leave the crew mess in the same condition you would wish to find it! Luggage Control The management reserves the right to check the crew’s luggage at disembarkation / end of season.

L M Laws in Different Countries / Border Crossing The ship is subject to the laws of the country where it is docked. This applies in particular to passport and customs clearance formalities – please observe the separate instructions of the hotel manager / captain. It is imperative for you to always hold a valid passport including, if required, a residence permit. Should you need any further information do not hesitate to contact your line manager. Leisure Time on Board This resting period is important for you – enjoy it. As you know, however, not all your colleagues may be ready

Make-Up / Jewellery / Piercings While on duty, female employees are only to wear discreet make-up (sparse application, no bright colours). Please use jewellery only very sparingly. Extra-long, «artificial» fingernails and coloured nail polish are not desired. Noticeable piercings are not permitted. Mail To receive letters, please provide your family members with the following mailing address:

24

For ships sailing in Holland, Belgium and Germany: Köln Düsseldorfer Deutsche Rheinschiffahrt AG For «ship name» Mr. / Ms. “last name – first name” Frankenwerft 35 DE-50667 Köln For ships sailing from Germany to the Danube Delta: For «ship name» Mr. / Ms. “last name – first name” c / o Brigitte Kronawitter Ziegeleiweg 7 DE-94107 Untergriesbach / Ziering For France – Rhône / Saone: AGIS sas (+ ship’s name) Mr. /Ms. “last name, first name” 7 Place Jules Guesde F-69007 LYON

For France – Seine: AGIS sas (+ Ship’s name) Mr. / Ms. “last name, first name” 8 rue Grand Pont F-76000 ROUEN You can post your letters and other mail when you are allowed to leave the ship. In urgent cases please contact the hotel manager. Media If you are ever approached by the media (newspaper, radio, TV, internet…) in relation to your workplace, please follow these rules: ::  NEVER make any statements to the media ::  The only possible answer is: «I am sorry, I have no comment. Please contact the hotel manager». Mobile Phones It is prohibited to use mobile phones, smartphones and mp3-players while at work.

25 N Name Badge / Tie Pin You will receive a personal name badge from G&P. Please wear your name badge over your left breast pocket at all times. If you lose your name badge, please inform your line manager immediately. You are to return your badge at the end of your employment. Male personnel in the restaurant and bar as well as at the reception will also receive a tie pin.

P Passenger Rooms / Public Rooms The hotel manager and the department heads may also visit the bar after work provided they wear their uniforms. Contact with the customers is allowed and desirable. The entire hotel management crew is aware of the fact that they represent G&P at all times and are expected to conduct themselves accordingly. It is absolutely forbidden to spend leisure time in the guest area (such as cabins, bar, lobby, reception etc.). Please only use staff toilets. The use of public toilets is not permitted.

Personal Conduct Being a staff member, you play an essential role in the successful operation of our companies. The way you conduct yourself, dress or approach guests is the way our companies are perceived. Flawless manners / conduct and our constant readiness to serve generate ADDED VALUE for our partner companies. While working in the guest area, please make sure: ::  Not use mobile phones/ MP3-Players/smartphones ::  Not to smoke ::  Not to chew chewing gum ::  Not to eat or drink ::  Not to talk loudly / swear ::  Stick to the board language at all times Prevention of Duty You must immediately inform your superior in case of illness or unforeseen prevention from duty. They will decide with you how to proceed further. Public Announcements on Board Please pay close attention to all public announcements on board for your information and safety.

26 R Relationships on Board The members of the management on board the ships are aware of the G&P policy regarding asymmetrical relationships. Any such relationship is always regarded as an abuse of a supervisor position and will lead to an immediate dismissal – the only exception to this is when G&P is immediately and officially informed about this relationship beforehand. Also explicitly not welcomed are relationships with representatives of our partner companies. Relationships with our guests The team members are encouraged to entertain a personalized service. Nonetheless, socializing is strictly forbidden (e. g. invitations to the home of our guests, meal invitations etc.). Violation of this will lead into immediate dismissal of the crew member.

S Safety Drills Every staff member on board is obligated to take part in all safety drills and test alarms conducted by the captain as seriously and conscientiously as if it were a real emergency. Safety Principles Safety is among the most important principles on all of our ships. Each and every staff member is to help ensure the utmost in safety on board. All legal regulations and guidelines are to be complied with in full. You will find these in the booklet called «Safety Instructions» of Premicon AG. Moreover, all additional instructions and rules for the prevention of accidents as stipulated by the ship owner, the captain and the hotel manager as well as special safety provisions are to be observed in full. All employees have to be mentally and physically able to carry out their assigned security checks at all times. If this is not the case please immediately inform your hotel manager. Sanitation Pocket Booklet All crew members will receive a personal sanitation pocket booklet on their day of entry that should be kept on their

27

workplace. The booklet must be returned on their leaving day. Lost sanitation pocket booklets will be charged at EUR 15.00 Sending Emails It is possible to send emails in emergencies. Please contact the hotel manager. Shopping Crew members can shop at the Board Shop at a discount of 10 per cent. This does not apply to the chemist and tobacco products. It is not allowed to sell goods from the onboard shop or any other store-bought or home-made goods such as watches, jewellery etc. Staff members not complying with this order will be dismissed immediately. Sleeping Hours On the ship «sleeping hours» generally begin at midnight. Of course this does not apply to those members of the crew who are on duty or stand-by duty. Smuggling The illegal transport of drugs, weapons, cigarettes, antiques etc., across any border is strictly prohibited. Failure to obey this rule will result in immediate dismissal.

Social Networks All G&P employees are invited to visit and interact on the existing, official G&P Facebook page (https://www.facebook. com/gpcruisejobs). We are happy to see your contributions but please be aware that it is not permitted to do this during working hours. It is also not permitted to post any internal information, obscene or inappropriate pictures or similar. Always be aware of your appearance on the net. Whatever you reveal / write / publish will be perceived as your identity and your personality. We expect the same respectful behaviour towards your colleagues online as face-to-face. Non-compliance can lead to sanctions. It is not permitted to establish any new Facebook pages under the name G&P. Sustainability The conservation of the environment as well as sustainability in daily life is an important concern for the G&P Group. We ensure responsible use of resources and assume social responsibility.

28 T Tattoos Noticeable tattoos must be covered up during working hours. Please consult your head of department / hotel manager or address the subject when picking up your uniform. Telephone All crew cabins are equipped with a telephone. As only a small number of telephone lines are available, the telephones are only activated in urgent cases. We therefore ask you to use your own mobile phone (see section «Mobile Phones»). Tolerance Living together on a ship for several months requires a high degree of TOLERANCE and mutual RESPECT. Please bear this fact in mind. TV The ship is equipped with a satellite system so that you can receive several channels without problems. Short-term disrup­ tions of reception may occur when the ship passes under bridges or through locks. Always keep your TV set at a moderate volume level.

U Uniform Please read the relevant sections in your employment contract and the information leaflet carefully. As concerns wearing your uniform, read the sections «Hygiene,» «Clothing / Under­ wear,» and «Name Badge / Tie Pin».

V Valuables Please read the section «Cabin».

W Waste G&P adheres to a precise concept of waste separation. For the crew, this means that waste is to be sorted into glass, left-over food, residual waste etc. and taken to the waste disposal facility.

29

Work Schedule Your work schedule will be duly announced to you by your head of department.

For the sake of simplicity and readability, we have used the male form in this text. It is self-evident that our female employees are also meant.

Notes

30