Welcome Aboard Tips You Need To Know Before Your Cruise

Dear Traveler, Thank you for choosing AMAWATERWAYS! Your itinerary has been meticulously planned to ensure that you have the most memorable vacation possible, and we hope that you enjoy it as much as we enjoyed putting it together. This booklet contains some important tips to help you prepare for your European vacation. We encourage you to look it over carefully and to bring it with you as a handy reference during your travels. Wondrous experiences await on your upcoming AMAWATERWAYS adventure, including different lifestyles, delicious cuisine and unique cultural traditions – prepare to be amazed! And rest assured, our friendly and resourceful overseas staff will be with you every step of the way to make sure you have the vacation of a lifetime. Bon Voyage! We look forward to welcoming you aboard. Rudi Schreiner President

Burg Landshut Castle, Rhine River

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TABLE OF

contents

3 Preparations for Your Trip 4

Learn About Your Destination

4

Health and Well-Being

5 Spending Money 5 Travel Essentials 6 Travel Arrangements 7 Airport Transfers 9 airport information 25

Land Extensions

25

Hotel Welcome Desk Information

27

Embarkation & Disembarkation

27

During the Cruise

27

Stateroom Information

29

Onboard Facilities & Amenities

31

Onboard Dining

32

Onboard Staff

32

Shore Excursions

34

Optional Tours

34

Docent Tours

35

General Information

37

Docking Locations

44

Locks

45

Helpful Metric Conversions

45

Temperature Conversions

46

Helpful Key Phrases

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PREPARATIONS FOR YOUR TRIP Passports & Visas A passport is required for all AMAWATERWAYS-related travel, and it must be valid for at least six months after you return home. It is your responsibility to ensure that your passport is valid and contains all required visas. Consult with the appropriate consulates to determine if any visas are needed. Vacations can be disrupted or altered if the correct documents cannot be presented at airports or border crossings, so please check your itinerary carefully. We recommend that you photocopy the first page of your passport, airline tickets, driver’s license and/or birth certificate to expedite the process of replacing any documents lost while traveling. Keep the originals separate from the copies and pack some extra passport photos as well. Another option is to scan your passport, airline tickets and credit card numbers and email them to yourself as attachments. Please be sure to fill out the “Emergency next of kin” section in your passport (in pencil). Note: All U.S. and Canadian citizens require a Turkish Tourist Visa for entry into Istanbul, Turkey. Guests of other nationalities should consult their nearest Turkish Consulate regarding entry requirements. Guests arriving in Istanbul may purchase visas at Customs prior to exiting the airport. Guests departing in Istanbul may purchase visas on board the ship from the Cruise Manager. North American guests may also obtain a Turkish visa in their home country prior to their departure date. TSA Secure Flight Program The Transportation Security Administration (TSA) requires all passengers to provide Secure Flight passenger data when booking airline travel. This includes your full name, date of birth, and gender as it appears on non-expired government-issued travel documents (e.g., passport, re-entry permit, alien “green card,” photo ID, etc.). Any missing or incorrect information can cause unnecessary delays at the airport. If you have booked your airline tickets through AMAWATERWAYS and have not yet provided us this Secure Flight passenger data, please contact our office as soon as possible. AmaDolce in Passau, Germany

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Travel Protection If you have purchased travel protection insurance, whether through AMAWATERWAYS or another provider, please make sure to write down key information such as the insurance company’s telephone number and your policy number. Baggage International air carriers are often very strict about the size and weight of baggage and carry-on luggage. Please contact your air carrier or visit its website for specific information prior to departure, as size and weight limitations vary from airline to airline and even according to destination. It is important to check both international and European domestic flight regulations as these may vary. Passengers on international flights are usually allowed one piece of checked luggage and one carry-on bag per person. Each checked bag should not exceed (length x width x height) 62 inches (157 cm) and weigh no more than 50 lbs. (23 kg). Your carry-on should not exceed 22 x 14 x 9 inches (55 x 35 x 22 cm) and weigh no more than 17 lbs. (8 kg). International air carriers may impose fees for excess baggage and/or require you to remove articles or put them in another bag if weight or size limits are exceeded. Important: AMAWATERWAYS is not responsible for any additional fees imposed by air carriers. During your cruise and when traveling by motor coach, storage space may be limited. Additionally, porters may refuse to carry very heavy suitcases for health and safety reasons. For your own convenience and comfort, we recommend that you bring only one suitcase and one carry-on bag. We have included luggage tags with your travel documents for you to fill out and attach to your bags and we also recommend putting your name, address, and telephone number inside your suitcase and carry-on.

LEARN ABOUT YOUR DESTINATION It may be helpful to do some research on the locations you will be visiting. Familiarize yourself with the basic geography, key sights, and transportation information. It also never hurts to learn a few useful words and phrases in the local language to help you get around. (Please see page 46 for some helpful key phrases in Dutch, French, German and Hungarian.) When traveling, be aware of your surroundings and use common sense. Avoid exploring unfamiliar areas on your own, don’t display excessive amounts of jewelry and/or money, and try to be prepared for anything. Despite language barriers, a smile and a sincere “thank you” are universal. Friendliness and tolerance towards others, including your fellow travelers and ship personnel, are essential for everyone’s enjoyment.

HEALTH AND WELL-BEING Physical Requirements AMAWATERWAYS itineraries are as varied and active as you want them to be. Cruising days provide ample opportunities to relax on board, while shore excursions require a moderate amount of walking, often along uneven cobblestone streets and up and down stairs. To better accommodate our guests and their individual fitness levels, we offer three levels of walking tours whenever possible: “Regular Walkers” go at an average pace, “Gentle Walkers” proceed in a more relaxed manner, and “Active Walkers” move at a faster pace, which allows them some extra free time. Whenever possible, we also offer a “Late Starters” group for guests who prefer to sleep in a bit. Medical If you haven’t already done so, please advise us before your departure date if you have any medical condition requiring special attention during your trip.

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Special Diets Please let us know prior to your departure date if you have any special dietary requirements (e.g., vegan, diabetic, gluten-free, etc.). We will make every effort to accommodate your request using the resources available to us.

SPENDING MONEY ATM (Automated Teller Machine) / ABM (Automated Banking Machine) Our ships do not have cash machines but ATMs and ABMs are widely available throughout Europe and readily accessible during shore excursions. Please be sure to bring your personal pin number or security code for your card(s). Prior to traveling, we recommend that you notify your bank of your travel plans so they can inform you of any applicable foreign transaction fees and/or restrictions. Credit Cards and Travelers Checks Major credit cards (Visa/MasterCard/American Express) are accepted in most European shops, hotels and restaurants. Please make sure that your credit cards are valid for at least 30 days after you return home and activate them before you travel. Some places may require a minimum charge for using credit cards and others may not accept certain cards, so it’s best to bring more than one. As with your ATM card, we recommend that you inform your credit card company you will be traveling abroad, so they can expect overseas charges on your account. Travelers Checks in U.S. dollars can be exchanged for local currency on board in limited amounts. There may be a foreign transaction fee for this service and daily conversion rates apply. Settling Your Bill On Board The day before your cruise ends you will receive an invoice for any onboard charges you have made. Please review the invoice carefully before settling your bill. All onboard charges will be in Euros, payable with cash (Euros) or credit card. Pre-paid credit cards are not accepted. Your bank/credit card company will convert your onboard charges into your home country’s currency at its current exchange rate and may charge a separate fee for this service. Please note that your onboard charges will not be referenced as “AMAWATERWAYS Los Angeles” on your bank/credit card statement, as your credit card will have been processed in Hamburg, Germany.

TRAVEL ESSENTIALS What to Wear Our best advice is “if in doubt, leave it out.” Adopt a simple color scheme for your vacation wardrobe to reduce the quantity of clothing required. Pack wrinkle-resistant, easy-care cotton/polyester clothing and bring enough underwear and socks so that frequent laundry is not necessary. You may wish to bring a few smart casual outfits and a more formal outfit (black tie not necessary) to wear to the Captain’s Dinner or out to a concert or evening at the theater. You will be traveling through different climates and altitudes so layering is advisable. Bring a raincoat and warm sweater for chilly evenings in spring and fall; warm clothing and a heavy coat for winter cruises; comfortable walking shoes for shore excursions, and one pair of dressier shoes.

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What to Pack Current airport security regulations require that any liquids and semi-liquids (e.g. lotions, gels, etc.) stored in your carry-on bag MUST be in a container no larger than 3 oz. (88 ml), and all items must fit into a clear quart-sized plastic bag. Any items exceeding this limit may be confiscated by TSA personnel. Some suggestions for what to pack: »» Toothbrush, toothpaste, deodorant, comb or hair brush, razor, feminine products and cosmetics »» Sunscreen and sunglasses »» Tissues and antibacterial wipes »» Travel alarm clock »» Medications for upset stomach, prescriptions, aspirin, antiseptic cream, cold medicine, vitamins, bandages »» Prescription eyeglasses or contact lenses »» Flashlight, extra batteries, calculator »» Converters and adapters Note: Europe uses 220v and 2-pin adapters. Make sure to inspect your cell phone and camera chargers, electric shavers and other appliances to determine specific converter and/or adapter requirements to ensure their safe operation on board the ship. Pack a sufficient supply of any medications you are taking, copies of the prescriptions, and the telephone/fax numbers of your doctor. Some countries require that prescription drugs be carried in their original container with the label clearly visible.

TRAVEL ARRANGEMENTS Airport Security and Check-in You should arrive at least three hours before international flights and two hours before domestic flights. This will allow enough time to check your baggage, present your passport and ticket, confirm seat assignments and boarding passes, and clear security procedures before proceeding to the boarding area. Airport security regulations require that sharp objects of any kind be stored inside your checked luggage, not your carry-on bag. You may be required to put your shoes and/or coat through an X-ray scanner, so be prepared to remove them. Tips for Long Flights »» Wear loose-fitting clothing and comfortable shoes during the flight. »» Avoid caffeine, alcohol and carbonated drinks and drink plenty of water to stay hydrated. »» Alleviate pressure in your ears by chewing gum, yawning, swallowing or gently blowing your nose. »» Periodically walk up and down the aisle to stretch your legs and get blood circulating. You can also do a few isometric exercises while seated. »» Try to sleep during your overnight flight so you can acclimate to the local time as quickly as possible upon arrival. »» Avoid wearing contact lenses during your flight, as recirculated cabin air tends to dry them out.

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Late or Missed Flights If you miss a flight, immediately advise an airline representative that you are a cruise passenger bound for a specific location/date/time to meet your ship. If your flight is cancelled, await instructions from the airline regarding alternate travel arrangements. Typically airlines will do everything in their power to get you on the next available flight. Please refer to the phone numbers listed in your travel documents and advise the ship of any delays or changes to your schedule. These phone numbers are also listed in the “GENERAL INFORMATION” section of this booklet (pg. 35). Lost Baggage Sometimes baggage is delayed during air transport. Pack a change of clothing in your carry-on bag or your traveling companion’s bag just in case. Place a copy of the hotel and ship contact information inside each piece of checked luggage, as this will help the airline locate you should your baggage be delayed. Please note that it is the responsibility of the airline to deliver any delayed bags to you. Claims for reimbursement for delayed luggage should be submitted directly to the airline; fill out a claim form at the appropriate airline desk before leaving the airport. If you need assistance later regarding your delayed luggage, please ask your Cruise Manager or local host to contact the airline for information.

AIRPORT TRANSFERS IF YOU HAVE AN ARRIVAL TRANSFER PROVIDED BY AMAWATERWAYS, PLEASE READ THE FOLLOWING INFORMATION: Arrival Transfers Additional Nights: If you have arranged a transfer with AMAWATERWAYS as well as extra nights with AMAWATERWAYS, please pass through Customs, collect your baggage and proceed towards the arrivals gate exit. You will be met by an AMAWATERWAYS representative holding a sign with your ship name. Pre-Cruise Hotel Packages: If you have arranged a transfer with AMAWATERWAYS as well as the pre-cruise hotel package, as shown in our brochure, please pass through Customs, collect your baggage and follow the instructions detailed for your arrival airport in the “Airport Information” section that follows. Reduced Nights: If you have arranged a transfer with AMAWATERWAYS, but have booked the pre-cruise hotel package with fewer nights than presented in our brochure, please pass through Customs, collect your baggage and proceed towards the arrivals gate exit. You will be met by an AMAWATERWAYS representative holding a sign with your ship name. Cruise Only: If you have arranged a transfer with AMAWATERWAYS on embarkation day, please pass through Customs, collect your baggage and proceed towards the arrivals gate exit, following the instructions detailed in the “Airport Information” section for your arrival airport. Timed Group Transfer: If you have arranged a timed group transfer with AMAWATERWAYS from the Bucharest, Luxembourg, or Munich airports to the ship, please proceed to the AMAWATERWAYS meeting point at the appointed time indicated in your travel documents. Locate an AMAWATERWAYS representative holding a sign with your ship name, who will provide you with further instructions regarding your transfer.

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Long Distance Transfer: If you have arranged a long distance transfer from the hotel to the ship with AMAWATERWAYS, but have elected not to stay at the AMAWATERWAYS hotel as part of the land package, it is very important that you read and understand the instructions printed on your transfer voucher. The transfer voucher will supply information on the time and meeting place for the transfer, as well as any other information you may require. If anything is unclear, please contact your travel agent or an AMAWATERWAYS River Cruise Specialist before departing for Europe. If you have purchased a transfer from the ship to the AMAWATERWAYS hotel, your Cruise Manager will provide you with additional details once onboard. Private Transfers: If you have arranged a private transfer with AMAWATERWAYS, please pass through Customs, collect your baggage and proceed towards the arrivals gate exit. You will be met by an AMAWATERWAYS representative holding a sign with your ship name. IMPORTANT! Please note that the AMAWATERWAYS Welcome Desk (where available) is not associated with the information desk at any airport. AMAWATERWAYS Welcome Desks are open from 7:30 a.m. to 4:30 p.m. on scheduled arrival days as listed in the “Airport Information” section for your arrival airport. In the event that you are unable to locate the AMAWATERWAYS Welcome Desk during scheduled hours or an AMAWATERWAYS representative after hours, please call the appropriate emergency number included on your cruise transfer voucher or on page 35 of this booklet. Cruise past Rhine castles

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AIRPORT INFORMATION AMSTERDAM: Schiphol Airport (AMS) Please proceed to the AMAWATERWAYS Welcome Desk located in Arrivals 3. Welcome Desks are available on the scheduled arrival days listed below: Christmas on the Rhine Welcome Desk will be open 7:30 a.m. to 4:30 p.m. on the day of embarkation. Culture & Wine Legacy of the Rhine Welcome Desk will be open 7:30 a.m. to 4:30 p.m. on the day of embarkation. The Enchanting Rhine Welcome Desk will be open 7:30 a.m. to 4:30 p.m. on the day of embarkation. Magnificent Europe Welcome Desk will be open 7:30 a.m. to 4:30 p.m. on the day of embarkation. Tulip Time Welcome Desk will be open 7:30 a.m. to 4:30 p.m. on the day of embarkation. Vineyards of the Rhine & Mosel Welcome Desk will be open 7:30 a.m. to 4:30 p.m. on the day of embarkation. If your flight arrives outside of these hours, please collect your baggage and proceed towards the arrivals gate exit, where you will be met by an AMAWATERWAYS representative holding a sign with your ship name. If you have purchased additional nights in Amsterdam with transfer or you have arranged a private transfer (as noted on your transfer voucher), please pass through Customs, collect your baggage and proceed towards the arrivals gate exit, where you will be met by an AMAWATERWAYS representative holding a sign with your ship name. There is no AMAWATERWAYS Welcome Desk in operation on these dates. Schiphol International Airport is located 10 miles (16 km) southwest of the city center, an approximate 45 minute ride to the ship.

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BARCELONA: Barcelona Airport (BCN) The AMAWATERWAYS meeting point is located in Terminal 1. Once you have passed through Customs and collected your baggage, exit the arrivals gate. You will be met by an AMAWATERWAYS representative holding a sign with your ship name who will provide you with instructions regarding your transfer. If you are arriving in Terminal 2, please make your way to Terminal 1 via the Shuttle Bus located outside of Terminal 2B, which departs every 5-6 minutes and takes approximately 10 minutes to reach Terminal 1. There is no AMAWATERWAYS Welcome Desk at this airport. If you have purchased additional nights in Barcelona with transfer or you have arranged a private transfer (as noted on your transfer voucher), please pass through Customs, collect your baggage and proceed towards the arrivals gate exit, where you will be met by an AMAWATERWAYS representative holding a sign with your ship name. Barcelona Airport is located 8 miles (12 km) southeast of the city center and 7 miles (11 km) from the hotel. The airport is an approximate 30 minute ride to both the city center and hotel. TERMINAL 1 Level 1

CUSTOMS EXIT BAGGAGE CLAIM

Caffè di Fiore

AMAWATERWAYS REPRESENTATIVE

BARCELONA AIRPORT BARCELONA, SPAIN

EXIT AIRPORT:

TAKE BUS SHUTTLE TO TERMINAL 1

TERMINAL 2B Level 1

TERMINAL 2C Level 1

TERMINAL 2A Level 1

TERMINAL 1 Level 1

AMAWATERWAYS REPRESENTATIVE

BARCELONA AIRPORT BARCELONA, SPAIN

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BASEL: EuroAirport Basel-Mulhouse-Freiburg (BSL) Once you have passed through Customs and collected your baggage, please proceed to the Swiss side of the Arrivals Hall, located outside the Baggage Claim area past Swiss Customs. You will be met by an AMAWATERWAYS representative holding a sign with your ship name who will provide instructions regarding your transfer. There is no AMAWATERWAYS Welcome Desk at this airport. If you have arranged a private transfer (as noted on your transfer voucher), please pass through Customs, collect your baggage and proceed towards the arrivals gate exit on the Swiss side. You will be met by an AMAWATERWAYS representative holding a sign with your ship name. EuroAirport Basel-Mulhouse-Freiburg airport is located approximately 6 miles (9 km) from the port, an approximate 20 minute ride to the ship.

BUCHAREST: Henri Coanda Airport (OTP) Upon arrival, please pass through Customs, collect your baggage and proceed to the AMAWATERWAYS meeting point. The meeting point is located in the center of the International Arrivals main area outside of Customs, as shown on the map on the next page. An AMAWATERWAYS representative holding a sign with your ship name will provide further instructions regarding your transfer. Please note that the AMAWATERWAYS representative will only be at the meeting point at the appointed time noted on your transfer voucher. They will not be available at any other time. There is no AMAWATERWAYS Welcome Desk at this airport. If you have arranged a private transfer (as noted on your transfer voucher), please pass through Customs, collect your baggage and proceed towards the arrivals gate exit. You will be met by an AMAWATERWAYS representative holding a sign with your ship name. Henri Coanda Airport is located 62 miles (99 km) from the port, an approximate 2 hour ride to the ship.

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BUCHAREST: Henri Coanda Airport (OTP) - continued

BUDAPEST: Ferihegy International Airport (BUD) Upon arrival, please pass through Customs, collect your baggage and proceed to the AMAWATERWAYS Welcome Desk. The Welcome Desk is located in Terminal 2A near the information desk just between the two exits, as indicated on the map on the next page. If you arrive at Terminal 2B, please follow the airport signs towards Terminal 2A; the terminals are connected by a covered walkway. Welcome Desks are available on the scheduled arrival days listed on the next page: Black Sea Voyage Welcome Desk will be open 7:30 a.m. to 4:30 p.m. for guests who booked the full 2-night pre-cruise hotel package. Blue Danube Discovery Welcome Desk will be open 7:30 a.m. to 4:30 p.m. for guests who booked the full 2-night pre-cruise hotel package. Christmas Time Cruise Welcome Desk will be open 7:30 a.m. to 4:30 p.m. on the day of embarkation. Great Capitals & Vintages of the Danube Welcome Desk will be open 7:30 a.m. to 4:30 p.m. on the day of embarkation. Magnificent Christmas Cruise Welcome Desk will be open 7:30 a.m. to 4:30 p.m. on the day of embarkation. Magnificent Europe Welcome Desk will be open 7:30 a.m. to 4:30 p.m. on the day of embarkation. Melodies of the Danube Welcome Desk will be open 7:30 a.m. to 4:30 p.m. on the day of embarkation.

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Budapest, Hungary BUDAPEST: Ferihegy International Airport (BUD) - continued The Romantic Danube Welcome Desk will be open 7:30 a.m. to 4:30 p.m. on the day of embarkation. Ultimate River Cruise Welcome Desk will be open 7:30 a.m. to 4:30 p.m. for guests who booked the full 2-night pre-cruise hotel package. If your flight arrives outside of these hours or if you have arranged a private transfer (as noted on your transfer voucher), please pass through Customs, collect your baggage and proceed towards the arrivals gate exit. You will be met by an AMAWATERWAYS representative holding a sign with your ship name. If you have purchased an AMAWATERWAYS transfer with additional or reduced nights in Budapest, or if you have not purchased a pre-cruise hotel package, please pass through Customs, collect your baggage and proceed towards the arrivals gate exit. You will be met by an AMAWATERWAYS representative holding a sign with your ship name. There is no AMAWATERWAYS Welcome Desk in operation on these dates. Ferihegy Airport is located 12 miles (19 km) southeast of the city center, an approximate 30-40 minute ride to the ship or hotel.

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ISTANBUL: Atatürk International Airport (IST) Please proceed to the AMAWATERWAYS Welcome Desk located at the International Terminal, in front of the arrivals area: Black Sea Voyage Welcome Desk will be open 7:30 a.m. to 4:30 p.m. for guests who booked the full 4-night pre-cruise hotel package. Grand Danube Cruise Welcome Desk will be open 7:30 a.m. to 4:30 p.m. for guests who booked the full 4-night pre-cruise hotel package. If your flight arrives outside of these hours or if you have arranged a private transfer (as noted on your transfer voucher), please pass through Customs, collect your baggage and proceed towards the arrivals gate exit. You will be met by an AMAWATERWAYS representative holding a sign with your ship name. If you have purchased an AMAWATERWAYS transfer with additional or reduced nights in Istanbul, please pass through Customs, collect your baggage and proceed towards the arrivals gate exit. You will be met by an AMAWATERWAYS representative holding a sign with your ship name. There is no AMAWATERWAYS Welcome Desk in operation on these dates. Atatürk Airport is located 22 miles (35 km) from the city, an approximate 45 minute ride to hotel.

Hagia Sofia, Istanbul

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LUXEMBOURG: Luxembourg Airport (LUX) Upon arrival, please pass through Customs, collect your baggage and proceed to the AMAWATERWAYS meeting point outside of baggage claim, as indicated on the map below. Between the hours of 10:30 a.m. and 6:30 p.m. on embarkation day, an AMAWATERWAYS representative holding a sign with your ship name will provide further instructions regarding your transfer. There is no AMAWATERWAYS Welcome Desk at this airport. If you have arranged a private transfer (as noted on your transfer voucher), please pass through Customs, collect your baggage and proceed towards the arrivals gate exit. You will be met by an AMAWATERWAYS representative holding a sign with your ship name. Luxembourg Airport is located 10 miles (16km) northwest of the Port of Luxembourg, an approximate 30 minute ride to the ship.

The Grand Duchy of Luxembourg

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Lyon, France LYON: Lyon-St. Exupery Airport (LYS) Once you have passed through Customs and collected your baggage, proceed past the Customs Area. You will be met by an AMAWATERWAYS representative holding a sign with your ship name who will provide instructions regarding your transfer. There is no AMAWATERWAYS Welcome Desk at this airport. If you have arranged a private transfer (as noted on your transfer voucher), please pass through Customs, collect your baggage and proceed past the Customs Area, where you will be met by an AMAWATERWAYS representative holding a sign with your ship name. The Lyon-St. Exupery airport is located 17 miles (27 km) from the port, an approximate 40 minute ride to the ship.

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MARSEILLE: Marseille Provence Airport (MRS) Upon arrival, please pass through Customs, collect your baggage and proceed past the arrivals gate exit. You will be met by an AMAWATERWAYS representative holding a sign with your ship name who will provide instructions regarding your transfer. There is no AMAWATERWAYS Welcome Desk at this airport. If you have arranged a private transfer (as noted on your transfer voucher), please pass through Customs, collect your baggage and proceed past the Customs area. You will be met by an AMAWATERWAYS representative holding a sign with your ship name. The Marseille Provence airport is located 47 miles (75 km) from the port, an approximate 1 hour ride to the ship in Arles.

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MUNICH: Munich Airport (MUC) Upon arrival, please pass through Customs, collect your baggage and proceed to the AMAWATERWAYS “Treffpunkt” (meeting point) at the appointed time indicated on your transfer voucher. The meeting point is located in front of Café Leysieffer in the Central Area (Zentralbereich), Munich Airport Centre (MAC) – Level 03, outside of Terminal 1, as indicated on the map below. If you are arriving from Terminal 2, please proceed towards Terminal 1 and the AMAWATERWAYS meeting point. Between the hours of 10 a.m. and 5 p.m. on embarkation day, an AMAWATERWAYS representative holding a sign with your ship name will greet you and provide further instructions regarding your transfer. There is no AMAWATERWAYS Welcome Desk at this airport. If you have arranged a private transfer (as noted on your transfer voucher), please pass through Customs, collect your baggage and proceed towards the arrivals gate exit. You will be met by an AMAWATERWAYS representative holding a sign with your ship name. Munich Airport is located 90 miles (144 km) from the ship in Vilshofen, an approximate 2 hour ride to the ship.

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Nuremberg, Germany NUREMBERG: Nuremberg International Airport (NUE) Upon arrival, please pass through Customs, collect your baggage and proceed towards the AMAWATERWAYS meeting point. The meeting point is located just past the Customs area, as indicated on the map below. You will be met by an AMAWATERWAYS representative holding a sign with your ship name who will provide instructions regarding your transfer information. There is no AMAWATERWAYS Welcome Desk at this airport. If you have arranged a private transfer (as noted on your transfer voucher), please collect your baggage and proceed past the Customs area, where you will be met by an AMAWATERWAYS representative holding a sign with your ship name. Nuremberg Airport is located 10 miles (16 km) from the port, an approximate 25 minute ride to the ship.

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PARIS: Charles De Gaulle Airport (CDG) Once you have passed Customs and collected your baggage, please proceed towards the arrivals gate exit. You will be met by an AMAWATERWAYS representative holding a sign with your ship name who will provide instructions regarding your transfer. There is no AMAWATERWAYS Welcome Desk at this airport. If you have purchased additional nights in Paris with transfer or if you have arranged a private transfer (as noted on your transfer voucher), please pass through Customs, collect your baggage and proceed towards the arrivals gate exit. You will be met by an AMAWATERWAYS representative holding a sign with your ship name. Charles de Gaulle Airport is located 20 miles (32 km) northeast of the city center, an approximate 45 minute ride to the hotel or ship.

PRAGUE: Václav Havel Airport (PRG) Upon arrival, please pass through Customs, collect your baggage and proceed to the AMAWATERWAYS Welcome Desk. The Welcome Desk is located in the Arrival Hall of Terminal 2, Floor 0, before the Exit door (between 2 elevators) as you pass Baggage Claim and Customs, as indicated on the map on the next page. Welcome Desks are available on the scheduled arrival days listed below: Castles & Wineries of Germany Welcome Desk will be open 7:30 a.m. to 4:30 p.m. for guests who booked the full 2-night pre-cruise hotel package. Christmas & New Years Welcome Desk will be open 7:30 a.m. to 4:30 p.m. for guests who booked the full 2-night pre-cruise hotel package. Christmas Time Cruise Welcome Desk will be open 7:30 a.m. to 4:30 p.m. for guests who booked the full 2-night pre-cruise hotel package.

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PRAGUE: Václav Havel Airport (PRG) - continued Europe’s Rivers & Castles Welcome Desk will be open 7:30 a.m. to 4:30 p.m. for guests who booked the full 2-night pre-cruise hotel package. Grand Danube Cruise Welcome Desk will be open 7:30 a.m. to 4:30 p.m. for guests who booked the full 3-night pre-cruise hotel package. Great Capitals & Vintages of the Danube Welcome Desk will be open 7:30 a.m. to 4:30 p.m. for guests who booked the full 3-night pre-cruise hotel package. The Legendary Danube Welcome Desk will be open 7:30 a.m. to 4:30 p.m. for guests who booked the full 3-night pre-cruise hotel package. The Romantic Danube Welcome Desk will be open 7:30 a.m. to 4:30 p.m. for guests who booked the full 3-night pre-cruise hotel package. If your flight arrives outside of these hours or if you have arranged a private transfer (as noted on your transfer voucher), please pass through Customs, collect your baggage and proceed towards the arrivals gate exit. You will be met by an AMAWATERWAYS representative holding a sign with your ship name. There is no AMAWATERWAYS Welcome Desk in operation on these dates. If you have purchased an AMAWATERWAYS transfer with additional or reduced nights in Prague, or if you have not purchased a pre-cruise hotel package, please pass through Customs, collect your baggage and proceed towards the arrivals gate exit. You will be met by an AMAWATERWAYS representative holding a sign with your ship name. There is no AMAWATERWAYS Welcome Desk in operation on these dates. Václav Havel Airport is located 10 miles (16 km) west of the city center, an approximate 30 minute ride to the hotel.

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VIENNA: Vienna International Airport (VIE) Upon arrival, please pass through Customs, collect your baggage and proceed to the AMAWATERWAYS meeting point. The meeting point is located straight across from the baggage area exit, as indicated on the map below. You will be met by an AMAWATERWAYS representative holding a sign with your ship name who will provide instructions regarding your transfer. There is no AMAWATERWAYS Welcome Desk at this airport. If you have arranged a private transfer (as noted on your transfer voucher), please pass through Customs, collect your baggage and proceed towards the arrivals gate exit. You will be met by an AMAWATERWAYS representative holding a sign with your ship name. If you have purchased an AMAWATERWAYS transfer with additional or reduced nights in Vienna, or if you have not purchased a pre-cruise hotel package, please pass through Customs, collect your baggage and proceed towards the arrivals gate exit. You will be met by an AMAWATERWAYS representative holding a sign with your ship name. Vienna Airport is located 15 miles (24 km) southeast of the city center, an approximate 25 minute ride to the hotel.

ZURICH: Zurich Airport (ZRH) For flights arriving at Arrival 1, please pass through Customs, collect your baggage and proceed towards the arrivals gate exit. You will be met by an AMAWATERWAYS representative holding a sign with your ship name who will provide instructions regarding your transfer. For flights arriving at Arrival 2, please pass through Customs, collect your baggage and proceed to the official meeting point, as indicated on the map on the next page. The meeting point is located in the center of the main area outside of Customs in the Arrival 2 area. You will be met by an AMAWATERWAYS representative holding a sign with your ship name who will provide instructions regarding your transfer. There is no AMAWATERWAYS Welcome Desk at this airport.

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ZURICH: Zurich Airport (ZRH) - continued If you have arranged a private transfer (as noted on your transfer voucher), please pass through Customs, collect your baggage and proceed towards the arrivals gate exit. You will be met by an AMAWATERWAYS representative holding a sign with your ship name. If you have purchased an AMAWATERWAYS transfer with additional or reduced nights in Zurich, or if you have not purchased a pre-cruise hotel package, please pass through Customs, collect your baggage and proceed towards the arrivals gate exit. You will be met by an AMAWATERWAYS representative holding a sign with your ship name. Zurich Airport is located 6 miles (9 km) north of the city center, an approximate 10 minute ride to the hotel.

Guests Without Pre-Arranged Transfers If you do not have a pre-arranged transfer, please make your own way to the ship or hotel using the information provided in this booklet. Docking locations are listed in the “GENERAL INFORMATION” section on page 37. Note that docking locations are subject to change, so please call ahead to confirm the location of the ship. If you are making your way to the ship by taxi, please do not dismiss your taxi until you have positively located the ship. Ship information is listed in the “CONTACT INFORMATION” section on page 36. Hotel information is listed in the “HOTEL WELCOME DESK INFORMATION” section on page 26. Departure Transfers Guests with AMAWATERWAYS departure transfers will be informed of their transfer pick up time by the Cruise Manager. If you do not have a pre-arranged transfer, the Cruise Manager or ship reception staff will be happy to arrange transportation to the airport by taxi or private car.

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LAND EXTENSIONS Hotel Arrival Information for Pre/Post-Cruise Land Programs The official check-in time at hotels is 3 p.m. If your flight arrives in the morning, luggage can be stored at the hotel before check-in and delivered to your room later. Upon arrival to the hotel, please proceed to the AMAWATERWAYS Welcome Desk (typically located in the lobby area). There is no guaranteed early check-in and these arrangements may involve supplemental fees. Hotel Departure Information Check-out times vary, but the usual time is between 10 a.m. and 12 noon. If you have a late afternoon or evening flight, most hotels have a luggage room where you can store your bags until you depart for the airport. Guests with AMAWATERWAYS departure transfers will be informed of their transfer pick up time by the Cruise Manager or local host. If you do not have a pre-arranged transfer, the Cruise Manager or hotel reception staff will be happy to arrange transportation to the airport by taxi or private car. If you are transferring to the ship, the Cruise Manager or local host will inform you of the arrangements prior to check-out.

HOTEL WELCOME DESK INFORMATION For itineraries that include a hotel stay, you will find an AMAWATERWAYS Welcome Desk located in or near the hotel lobby attended by the Cruise Manager and/or a local host. They will give you helpful information about the city, suggestions for your free time, and transfer information (hotel to ship, or hotel to airport). For pre-cruise land programs, the AMAWATERWAYS Welcome Desk is open from 9 a.m. to 5 p.m. on the arrival day and at posted hours during the rest of your stay. For post-cruise land programs, the desk is typically open for two hours upon arrival and then at posted hours during the remainder of your stay. If you arrive outside of these operating hours, please proceed to the hotel’s Reception Desk to check in. A Welcome Packet will be awaiting you at Reception or in your room, with information about your Cruise Manager, including his/her phone number, as well as the schedule for the next day. There will be no AMAWATERWAYS Welcome Desk outside of the scheduled land program dates. Phone Calls Please replace the “+” symbol with the international access number for the country you are in (e.g. for international calls from North America, dial 011 + country code + city code + number). For calls made from Europe, you will need to dial (0) followed by the phone number (ignore the “+” and country code). For example, to call +12 (0) 345 6789 from North America, dial 011 12 345 6789; from Europe, dial 0 345 6789.

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Hotel Contact Information AMSTERDAM: Mövenpick Hotel Amsterdam City Centre Piet Heinkade 11 1019 BR Amsterdam, the Netherlands Tel: +31 (0) 20 519 1200; Fax: +31 (0) 20 519 1239 BARCELONA: Eurostars Grand Marina Moll de Barcelona S/N 08039 Barcelona, Spain Tel: +34 (0) 93 603 90 00; Fax: +34 (0) 93 268 19 45 BUDAPEST: Sofitel Budapest Chain Bridge Széchenyi István tér 2 1051 Budapest, Hungary Tel: +36 (0) 1 235 1234; Fax: +36 (0) 1 235 1361 ISTANBUL: The Ritz-Carlton Hotel, Istanbul Suzer Plaza Askerocagi Caddessi No: 6 34367 Elmadag/Sisli, Istanbul, Turkey Tel: +90 (0) 212 334 44 44; Fax: +90 (0) 212 334 44 55 LUCERNE: Radisson Blu Hotel, Lucerne Lakefront Centre Inseliquai 12 6005 Lucerne, Switzerland Tel: +41 (0) 41 369 9000; Fax: +41 (0) 41 369 9001 LUCERNE: Hotel Schweizerhof Lucerne Schweizerhofquai 6002 Lucerne, Switzerland Tel: +41 (0) 41 410 0 410; Fax: +41 (0) 41 410 2 971 MUNICH: Le Méridien Munich Bayerstrasse 41 80335 Munich, Germany Tel: +49 (0) 89 2422 0; Fax: +49 (0) 89 2422 2025 Lucerne’s Chapel Bridge, Switzerland

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Notre Dame Cathedral, Paris PARIS: Pullman Paris Montparnasse Hotel 19 Rue Commandant René Mouchotte 75014 Paris, France Tel: +33 (0) 1 44 36 44 36; Fax: +33 (0) 1 44 36 47 00 PLOVDIV: Trimontium Princess Hotel 2, Kapitan Raycho Str. 4000 Plovdiv, Bulgaria Tel: +359 (0) 32 60 50 00; Fax: +359 (0) 32 60 50 09 PRAGUE: InterContinental Prague Parížská 30 110 00 Prague 1, Czech Republic Tel: +420 (0) 296 631 111; Fax: +420 (0) 224 811 216 PRAGUE: Hilton Prague Old Town V Celnici 7 111 21 Prague 1, Czech Republic Tel: +420 (0) 221 822 100; Fax: +420 (0) 221 822 200 VIENNA: InterContinental Vienna Johannesgasse 28 Vienna 1037, Austria Tel: +43 (0) 1 711 22 0; Fax: +43 (0) 1 713 44 89 ZURICH: Hotel Continental Zurich Stampfenbachstrasse 60 8006 Zurich, Switzerland Tel: +41 (0) 44 360 6060; Fax: +41 (0) 44 360 6061

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EMBARKATION & DISEMBARKATION Official embarkation time is 3 p.m. for all ships. This allows the staff to prepare your stateroom and have the ship ready for your cruise. If you arrive earlier, you may check your luggage on board and relax in the Main Lounge or explore the local area. Official disembarkation time is 10 a.m. You may disembark earlier if the ship is moored in your final destination. You may disembark later provided you have vacated your stateroom and checked out before 10 a.m.

DURING THE CRUISE Reception The ship’s reception desk is open 24 hours a day. Should you need any assistance, simply stop by anytime or call from your stateroom by dialing 9. Onboard Language The official language on board is English. All staff, crew and local guides speak fluent English and all announcements and lectures will be presented in English. Smoking Smoking is not permitted anywhere inside the ship. Smoking is only permitted at the rear of the Sun Deck. For the safety and comfort of all guests on board, your cooperation in observing the no-smoking policy is greatly appreciated. Ship Schedule The ship will sail promptly from each port in accordance with its cruising schedule. The ship is unable to delay departure for guests who may not be on board. Unless you are on a shore excursion accompanied by an AMAWATERWAYS appointed guide, it is your responsibility to make your own way to rejoin the ship at a subsequent stop. Without limitation, AMAWATERWAYS is not liable for any costs incurred if you miss the ship’s departure for any reason. Gratuities Gratuities to your Cruise Manager and ship crew are not included in your vacation price. While the amount of these gratuities will depend upon your degree of satisfaction for services rendered, many guests have asked us for some general tipping guidelines. For good service, we recommend 3 Euros per passenger/per day for the Cruise Manager and 12 Euros per passenger/per day for the crew, which will be divided up among the ship’s personnel. It is also customary to tip a particularly good local guide with 1-2 Euros per tour. Gratuities on most vessels may be put on a credit card or paid in cash (Euros).

STATEROOM INFORMATION In-Room Infotainment There is a flat screen monitor and keyboard in your stateroom to access the Internet and English-language TV programs, Hollywood feature films and classic films, travel videos, and the ship’s informational channel. This unique Infotainment System is completely complimentary. Remember to bring your email account log-in information if you wish to send and receive messages while on board. Please note that the ship’s television reception and Internet service operate via satellite and may be temporarily restricted or unclear depending on the ship’s location.

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Telephone Your stateroom has a telephone with instructions for its use. Phones may be used to call from stateroom to stateroom and from ship to shore. The telephone system operates via globally positioned satellites and therefore may be out of service at times depending on the ship’s location. Any charges for calls will be billed to your shipboard account. Please inquire at the reception desk for rates. Climate Control Your stateroom is equipped with individual climate control. Please refer to the instructions provided or check with the reception desk should you have any questions regarding its use. Electricity Electricity on board is 220v with European 2-pin power outlets. You may need a European adapter and/or converter for any electrical appliances you bring with you. Ironing For safety reasons, the use of travel irons is prohibited on board the ship. Clothes may be ironed for you for an additional fee. Bathroom Amenities Your stateroom is equipped with a hair dryer and spa-quality toiletries (soap, body wash, shampoo, conditioner and body lotion). In-Room Safe Your stateroom is equipped with a small (12 x 14 in / 30 x 35 cm) safe for your personal use. We recommend placing valuables in the safe whenever you are away from your room. Oversized items may be stored in the ship’s safe at the reception desk. Additional Stateroom Amenities Each stateroom offers plush terry bathrobes and slippers and complimentary bottled water replenished daily. Deluxe Stateroom, AmaBella

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ONBOARD FACILITIES & AMENITIES Beauty Salon/Massage Various beauty and hair treatments as well as massages are available on board. Please inquire at the reception desk for a list of services and to schedule an appointment. Medical Facilities There are no onboard medical facilities. Medical services can easily be called from shore if required. Bicycles Each ship carries a limited number of bicycles and helmets for guests to use whenever the ship is docked. There will be a sign-up sheet to reserve a bike and/or a space on a guided bike tour. Use of the bicycles is at your own risk and AMAWATERWAYS and its affiliates are not responsible for any injuries sustained during their use. Fitness Room Each ship has a fitness room with a selection of exercise equipment, as well as towels and bottled water. Please inquire at the reception desk about hours of operation. There is no attendant on duty and use of this equipment is at the sole risk of the user. AMAWATERWAYS and its affiliates are not responsible for any injuries sustained during the use of the fitness room. Hot Tub, Pool and Sauna All ships are equipped with a hot tub, with the exception of the AmaBella, AmaCerto, AmaPrima and AmaVerde, which have a heated swimming pool instead. Saunas are available on select ships. There is no attendant on duty and the use of these facilities is at the sole risk of the user. AMAWATERWAYS and its affiliates are not responsible for any injuries sustained during the use of the hot tub, pool or sauna. Gift Shop The ship has a gift shop that sells accessories, souvenirs, gifts, and a limited selection of toiletry items. Opening hours vary according to the itinerary, but are usually 8 a.m. to 10 p.m. daily, except on embarkation and disembarkation days. Ice Machine For your convenience, an ice bucket is provided in your stateroom. Ice is available from the bar or a self-service ice machine. Key Cards A magnetic key card for your stateroom is issued at check-in. Laundry Laundry services are available on board for an additional fee. See the price list provided in your stateroom for rates. Please note that dry cleaning is not available during your cruise. Library & Games The ship has a small collection of books for guests to enjoy during the cruise. Please return any borrowed items before disembarkation. We are happy to accept any books or magazines you may decide to leave behind. Puzzles and board games are also available in the library on all ships.

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Enjoy panoramic views of spectacular scenery Lounges All ships feature a large, comfortably-furnished Main Lounge, which serves as a gathering place for onboard announcements, lectures and entertainment. The Lounge also features a dance floor on most ships and full service bar, making it a popular spot for fun and relaxation throughout the cruise. We also have an onboard pianist who provides live music every evening. Most ships also feature a more intimate Aft Lounge, ideal for small group meetings, relaxing with friends, playing board games or checking email. Mail Stamps and postcards are available at the reception desk and mail is sent out from port each day. AMAWATERWAYS offers guests a selection of complimentary postcards, which can be found at the reception desk or near the library. The reception desk staff is happy to stamp and mail these postcards for you, free of charge. Printer Each ship is equipped with a dedicated laser printer for printing airline boarding passes. Print from your cabin computer or send the print job directly from your wireless capable device. Sun Deck Each ship features an expansive Sun Deck offering panoramic views of the passing scenery. Relax in one of our comfortable deck chairs and enjoy the view, read a book or snap some photos. For safety reasons, there may be times when access to the Sun Deck is restricted, especially while passing through locks and beneath low bridges.

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ONBOARD DINING All meals on board the ship are included in your cruise price. Meals are served in the Main Dining room in a single seating. For dinner, passengers will be seated by a dining room host and table reservations are not accepted. Select ships offer an alternate dining venue, an intimate Chef’s Table restaurant, for which reservations are a must. All meals are prepared by European chefs and consist of European foods that have been carefully selected for our guests. Breakfast is buffet-style, with selections available from the menu as well. Lunch is also buffet-style, with salads, soups and a selection of hot buffet items, hot entrées and desserts. Dinner is a multi-course meal with a choice of delicious entrées. If you have special dietary requirements (e.g., vegan, diabetic, gluten-free, etc.) please advise AMAWATERWAYS prior to your departure date. We will make every effort to accommodate your request using the resources available to us. Beverages Water on board is potable and we also restock your stateroom with bottled water on a daily basis. Specialty coffees and tea are available free of charge day and night via a self-serve machine in the Main Lounge, as well as during meals through your server. During lunch and dinner, fine wines (red and white), beer and soft drinks are available on a free-flowing, complimentary basis. Outside of these mealtimes, soft drinks and alcoholic beverages are available for an additional charge.

ONBOARD STAFF Captain Each AMAWATERWAYS Captain is fully qualified and licensed and has been selected for his/her vast knowledge of the European waterways, attention to safety and ability to command the ship and crew. Cruise Manager Specifically selected for their knowledge, experience, and friendly personalities, AMAWATERWAYS Cruise Managers are highly skilled, resourceful, multi-lingual professionals. They are responsible for coordinating all daily activities both on and off the ship. Hotel Manager The ship’s Hotel Manager oversees the hotel operation aboard the ship. Ship’s Crew All AMAWATERWAYS crew members, from nautical crew to cabin stewards, have been specially trained to ensure that you enjoy a wonderful, relaxing vacation.

SHORE EXCURSIONS Audio Headsets We provide each guest with a sophisticated audio headset system that allows you the freedom to wander while listening to your tour guide’s insightful commentary. Daily Cruiser Newsletter & Detailed Itinerary The ship’s daily newsletter features information about each day’s activities, shore excursions, tour departure times and more. We recommend that you carry the latest newsletter with you whenever going ashore, as it contains the ship’s docking address,

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All Aboard times and your Cruise Manager’s telephone number. A Detailed Itinerary will be sent with your final travel documents, describing each sightseeing tour (complimentary and optional) available each day of your cruise, as well as any applicable land extensions. Explorer Tours AMAWATERWAYS now offers Explorer Tours on select itineraries, such as Culinary Delights, Bike Delights, Culturally Curious and Artisan Delights tours. These tours are offered as alternatives to our regularly scheduled shore excursions. Explorer Tours are capacity controlled. Your Cruise Manager can provide you with more information. Motor Coach Safety To avoid possible serious injury, guests must remain seated with seatbelts fastened at all times whenever the motor coach is in motion. For the same reason, we strongly advise against using the onboard washroom during transit. Please be advised that doing so will be at your own risk; AMAWATERWAYS and its affiliates are not responsible for any injuries sustained for failing to heed these safety precautions. Carry-on bags, purses, and other bulky personal items should be safely stowed in the overhead luggage racks or under your seat to keep the aisles clear. Heavy items should not be stored overhead. No guest or any valuable items should remain on the motor coach during stops. Take a moment to note all emergency exits and please watch your step and mind your head when entering and exiting the coach. Sightseeing A sightseeing tour is included in each city or town you visit, along with free time to explore on your own (schedule permitting). These sightseeing tours may be on foot or via motor coach or a combination of both. Each tour is led by a qualified, licensed English-speaking local guide or your Cruise Manager. For guests interested in seeing Europe from a fun and fresh perspective, we offer guided bicycle tours in select cities (capacity controlled). Note: In the event of fluctuating water levels on certain stretches of the river, it may be necessary to operate part of your planned itinerary by motor coach or to alter the daily program as determined by the ship’s Captain. Memories to last a lifetime

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OPTIONAL TOURS We offer some optional excursions and tours to help you make the most of your free time. These itinerary-specific tours provide additional opportunities to sample the local culture. Your Cruise Manager and local host are available to provide additional details, answer any questions and take bookings for these tours. Charges will be added to your final onboard bill. Please note that tour availability is subject to sufficient participation, weather conditions and seasonal suitability. All prices are listed in Euros and are subject to change without notice.* AUSTRIA Mozart & Strauss Concert in Vienna Full-day excursion to Salzburg Schönbrunn Palace

€59 €65 €39

BELGIUM Half-day excursion to Brussels Half-day excursion to Brugge

€49 €69

CZECH REPUBLIC Half-day excursion to Terezin Folklore Dinner Show Lobkowicz Palace

€39 €59 €59

FRANCE Montmartre & Illuminations Parisian Cabaret (Dinner & Show) Seine Cruise & Montparnasse Tower

€49 €135 €52

GERMANY Half-day Rothenburg Weltenburg Danube Gorge (seasonal)

€49 €49

HUNGARY Puszta excursion with lunch

€59

SPAIN Montserrat €39 SWITZERLAND Swiss Mountain Rhine Falls

€91 €66

TURKEY Bosphorus Cruise Turkish Delight

€39 €39

*The most up-to-date optional tour details/prices will be provided on board.

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Enjoy shore excursions with professional tour guides

CONTEXT TRAVEL TOURS

Scholar-led Walking Tours of Europe’s Cultural Centers Recommended by AMAWATERWAYS, Context Travel Tours provides an in-depth alternative to traditional tours. They are a network of architects, historians, art historians and other specialists who organize unique, small group tours that go above and beyond what any guidebook could offer. A perfect complement to our regular shore excursions, these tours are offered on POST-cruise land extensions in Paris, Barcelona, Prague and Istanbul. Context Travel tours are based on availability and are subject to change. You can learn more about the tours, once onboard, from the Cruise Manager. BARCELONA Barcelona and the Sea City of Chocolate Gaudi in Context

€65 €80 €81

ISTANBUL Galata Nights Ottoman Architecture

€66 €66

PARIS Louvre French Masters Musee d’Orsay and Paris in the 19th Century Paris Market Walk Rive Gauche Evening Stroll

€79 €86 €77 €40

PRAGUE Art Nouveau & Modernism, Prague at the turn of the Century Habsburgs & Jesuits: Conflict under the Bohemian Crown From Iron Curtain to Velvet Revolution, a tour of Communist Prague

€68 €68 €68

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GENERAL INFORMATION Contact Information Your final travel documents contain important phone numbers and other information that you may need during your vacation. Some tips for making calls: Please replace the “+” symbol with the international access number for the country you want to call (e.g. for international calls from North America, dial 011 + country code + city code + number). For calls made from Europe, you will need to dial (0) followed by the phone number (ignore the “+” and country code). Cell/mobile phones will still require for you to dial the country code. For example, to call +12 (0) 345 6789 from North America, dial 011 12 345 6789; from Europe, dial 0 345 6789. The U.S. and Canadian telephone numbers listed can be dialed the same as any long distance call made within North America. Please refer to the phone numbers below and/or on your travel documents and advise the ship of any delays or changes to your schedule. If for any reason you require assistance, our representatives are at your service: AMAWATERWAYS Headquarters: 1-800-626-0126 or 1-818-428-6198 Monday-Friday: 6 a.m.-6 p.m. Pacific Standard Time Saturday: 7 a.m.-1 p.m. Pacific Standard Time AMAWATERWAYS European Office: +41 (0) 61 639 6080 Monday-Friday: 9 a.m.-6 p.m. Central European Time EMERGENCY CONTACT INFORMATION »» AMAWATERWAYS Headquarters Emergency phone number: 1-818-398-1921 »» AMAWATERWAYS European Emergency phone number: +41 79 955 7320 »» Emergency email address: [email protected] (Please put “EMERGENCY” in the subject line of your email.)

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AmaCerto cruising past Bratislava Castle Ship contact numbers: AMABELLA: 1 323 410 1252 (U.S. – West Coast) 1 240 507 5596 (U.S. – East Coast) 1 613 519 0185 (Canada) +61 (0) 28 607 8523 (Australia) +49 (0) 30 5679 6932 (Germany) +31 (0) 20 208 9935 (The Netherlands)

AMADOLCE: 1 323 410 1247 (U.S. – West Coast) 1 240 507 5593 (U.S. – East Coast) 1 613 519 0184 (Canada) +61 (0) 28 607 8518 (Australia) +49 (0) 30 5679 6931 (Germany) +31 (0) 20 208 9936 (The Netherlands)

AMACELLO: 1 323 410 0142 (U.S. – West Coast) 1 240 507 5577 (U.S. – East Coast) 1 613 519 0106 (Canada) +61 (0) 28 607 8516 (Australia) +49 (0) 30 5679 6929 (Germany) +31 (0) 20 208 9941 (The Netherlands)

AMALEGRO: 1 323 410 0141 (U.S. – West Coast) 1 240 507 5562 (U.S. – East Coast) 1 613 519 0105 (Canada) +61 (0) 28 417 2515 (Australia) +33 4 81 68 08 58 (France) +49 (0) 30 5679 6586 (Germany) +31 (0) 20 208 9942 (The Netherlands)

AMACERTO: 1 213 929 5644 (U.S. – West Coast) 1 240 507 5477 (U.S. – East Coast) 1 613 801 0209 (Canada) +61 (0) 28 417 2169 (Australia) +49 (0) 30 3080 8285 (Germany) +31 (0) 20 471 1040 (The Netherlands) AMADAGIO: 1 323 410 1254 (U.S. – West Coast) 1 240 507 5641 (U.S. – East Coast) 1 613 519 0186 (Canada) +61 (0) 28 607 8524 (Australia) +33 4 81 68 08 55 (France) +49 (0) 30 5679 6933 (Germany) +31 (0) 20 208 9932 (The Netherlands) AMADANTE: 1 323 410 1019 (U.S. – West Coast) 1 240 507 5583 (U.S. – East Coast) 1 613 519 0183 (Canada) +61 (0) 28 607 8517 (Australia) +49 (0) 30 5679 6930 (Germany) +31 (0) 20 208 9937 (The Netherlands)

AMALYRA: 1 323 375 2689 (U.S. – West Coast) 1 240 507 5532 (U.S. – East Coast) 1 613 519 0104 (Canada) +61 (0) 28 417 2381 (Australia) +49 30 5679 6578 (Germany) +31 (0) 20 208 9956 (The Netherlands) AMAPRIMA: 1 323 375 2629 (U.S. – West Coast) 1 240 507 5512 (U.S. – East Coast) 1 613 519 0103 (Canada) +61 (0) 28 015 5295 (Australia) +49 (0) 30 2150 2937 (Germany) +31 (0) 20 208 9943 (The Netherlands) AMAVERDE: 1 323 375 2697 (U.S. – West Coast) 1 202 525 7910 (U.S. – East Coast) 1 613 801 0217 (Canada) +61 (0) 29 037 2489 (Australia) +49 (0) 30 5679 4765 (Germany) +31 (0) 20 890 0957 (The Netherlands)

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DOCKING LOCATIONS Some European ports have more than one docking location, so please refer to your cruise voucher for the exact address. Local river authorities are responsible for allocating docking spaces and locations may vary depending upon the number of ships in port on any given day. Ships typically moor facing upstream, against the current. There are times when multiple ships will be tied together and views from your stateroom may be temporarily restricted. These are typical situations and beyond the control of AMAWATERWAYS. Docking locations may also change without notice. For guests making their own way to the ship, please contact the ship on the day of your embarkation to verify its exact location. Amsterdam, the Netherlands Docking area: de Ruyterkade Street address: de Ruyterkade Oost In Amsterdam, river cruise vessels usually dock behind the Central Train Station along a street called De Ruyterkade. You can walk along the waterfront to the back side of Central Station, cross through the Central Station building, and exit the station in the center of the city. Alternatively, the ship may be docked at Veemkade, behind the Central Station to the left, or at the Passenger Terminal Amsterdam (PTA). Please refer to your cruise voucher for the exact location. The closest international airport is the Schiphol Airport, approximately 10 miles (16 km) from the ship.

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Arles, France Docking area: Quai Lamartine Street address: Between Rue Marius Jouveau and Quai du 8 Mai 1945 The ship is located on the east bank of the Rhone River, across from the Place la Martine and just north of the city center. The closest international airport is the Marseille airport, approximately 47 miles (75 km) from the ship.

Dutch Windmill

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Basel, Switzerland There are three possible docking locations in Basel. Please refer to your cruise voucher for the exact location. Docking area: Dreiländereck Street address: Westquaistrasse The ship is located north of the Three Roses Bridge (Dreirosenbrücke) on the east bank of the river. The closest international airport is Basel-Mulhouse-Freiburg (BSL), approximately 6 miles (9 km) from the ship. Alternate Docking area: Steiger Klybeck or Platform Klybeck Street address: Uferstrasse The ship is located north of Three Roses Bridge (Dreirosenbrücke) on the East bank of the river. The closest international airport is Basel-Mulhouse-Freiburg (BSL), approximately 4 miles (6 km) from the ship. Alternate Docking area: St. Johanns Park Street address: St. Johanns-Ring The ship is located between Three Roses Bridge (Dreirosenbrücke) and Johanniter Bridge, along a street called St. Johanns-Ring. The closest international airport is Basel-MulhouseFreiburg (BSL), approximately 6 miles (9 km) from the ship.

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Budapest, Hungary Docking area: Mahart - International Passenger Port Street address: Belgrad Rakpart The ship is located on the Pest side between the Elizabeth Bridge and the Liberty Bridge. The closest international airport is the Ferihegy Airport (BUD), approximately 12 miles (19 km) from the ship.

Lyon, France There are two possible docking locations in Lyon. Please refer to your cruise voucher for the exact location. Docking area: Quai Claude Bernard Street address: Quai Claude Bernard Quai Claude Bernard is located on the left bank of the Rhone River, between Pont de l’Université and Pont Gallieni. The closest international airport is the Lyon-St. Exupery airport, approximately 17 miles (27 km) from the ship. Alternate Docking area: Quai Fillon Street address: Quai Fillon Quai Fillon is 2 miles (3 km) south on the left bank of the Rhone River, between Port Herriot and Nouveau Parc de Gerland. The closest international airport is the LyonSt. Exupery airport, approximately 18 miles (29 km) from the ship.

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The Seine, inspiration for artists and poets Paris, France There are two possible docking locations in Paris. Please refer to your cruise voucher for the exact location. Docking area: Port de Javel Street address: Quai André Citroën Quai André Citroën is located by Pont du Garigliano. The closest international airport is Charles De Gaulle Airport, approximately 25 miles (40 km) from the ship. Alternate Docking area: Port de Grenelle Street address: Quai de Grenelle Quai de Grenelle is located on the right bank of the Seine River, by Pont de Bir-Hakeim. The closest international airport is Charles De Gaulle Airport, approximately 25 miles (40 km) from the ship.

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Nuremberg, Germany Docking area: Nuremberg Harbor Street address: Hafenstrasse, Main-Donau-Kanal Km 71 The ship docks along the Main-Danube Canal, located outside the city center. The closest international airport is Nuremberg Airport (NUE), approximately 10 miles (16 km) from the ship.

Port of Luxembourg, Luxembourg Docking area: Esplanade Street address: Esplanade The closest international airport is Luxembourg Airport (LUX), approximately 10 miles (16km) northwest of the Port of Luxembourg.

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Rousse, Bulgaria Docking area: Pontoon No. 9 Street address: Kraybrezhen Blvd. The ship docks approximately 10 minutes from the city center on Kraybrezhen Blvd., just off Blvd. Tsar Ferdinand. The closest international airport is Bucharest Henri Coanda Airport (OTP), approximately 62 miles (99 km) from the ship.

Vilshofen, Germany Docking area: Schiffsanlegestelle Donaupromenade Street address: Untere Donaulände The closest international airport is Munich Airport (MUC), approximately 90 miles (144 km) from the ship.

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LOCKS Locks between cities From Koblenz to Port of Luxembourg (Mosel):

12 locks

From Frankfurt to Bamberg (Main River):

34 locks

From Bamberg to Kelheim (Main-Danube Canal):

16 locks

From Kelheim to Budapest (Danube):

17 locks



From Basel to Amsterdam (Rhine):

14 locks

From Arles to Lyon (Rhone):

12 locks

From Paris to Rouen (Seine):

6 locks

Cruising through a lock in the Main-Danube Canal

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View of Cochem, Germany

HELPFUL METRIC CONVERSIONS 1 Kilometer (km)

=

.62 mile (mi)

1 Mile

=

1.609 km

1 Centimeter (cm)

=

.39 inches (in)

1 Inch

=

2.54 cm

1 Meter (m)

=

3.28 feet (ft)

1 Foot

=

.30 m

1 Pound (lb)

=

.452 kilogram (kg)

1 Kilogram (kg)

=

2.20 lb

TEMPERATURE CONVERSIONS 38 Celsius

=

100 Fahrenheit



=

95 Fahrenheit

30 Celsius



=

86 Fahrenheit

25 Celsius



=

77 Fahrenheit



35 Celsius

20 Celsius

=

68 Fahrenheit

15 Celsius



=

59 Fahrenheit

10 Celsius



=

50 Fahrenheit

5 Celsius



=

41 Fahrenheit

=

32 Fahrenheit

0 Celsius

45

HELPFUL KEY PHRASES Dutch How are you?

Hoe gaat het met je?

Good Morning

Goedemorgen

Good Evening

Goedenavond

Thank you

Dank u

You’re welcome

Graag gedaan

Do you speak English?

Spreekt u Engels?

French How are you?

Comment allez-vous?

Good Morning

Bonjour!

Good Evening

Bonsoir!

Thank you

Merci!

You’re welcome

Il n’y a pas de quoi

Do you speak English?

Parlez-vous anglais?

German How are you?

Wie geht es ihnen?

Good Morning

Guten Morgen!

Good Evening

Guten Abend!

Thank you

Danke schön! or Danke!

You’re welcome

Bitte

Do you speak English?

Sprechen Sie Englisch?

Hungarian How are you?

Hogy vagy?

Good Morning

Jó reggelt!

Good Evening

Jó estét!

Thank you

Köszönöm!

You’re welcome

Szívesen

Do you speak English?

Beszélsz angolul?

Please see the Detailed Itineraries sent with your final travel documents for more information regarding your specific itinerary.

Port Maps provided by Google Maps

46

www. AmaWaterways.com

CST #2065452-40

2013 Europe Welcome Aboard / February 2013