Transforming from Software Testing to Business Assurance Software Testing Conference -2012

©2012, Cognizant

A Paradigm shift From Software testing to Assurance “Software Testing” Defect Detection

SDLC aligned

“Assurance” Goal

Strategy & Methodology

Defect Prevention

Domain contextualization Risk Managed Test Coverage

Exhaustive Test Coverage

Fixed teams, limited use of Core flex model, shared services

Operating Model

Evolution of Testing as a service; on demand resource provisioning

Reporting

Outcome

Advisory

Testing effort based Outcome Based Capex + opex

Financials Minimizing Capex

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New paradigm of QA : Business Assurance Quality across the Continuum

Measures of Success

High “Business and Brand Outlook”

Shift Up

• • • •

User Experience Business Agility Defect Avoidance Cycle time reduction

End User Intimacy

Shift Left Low “Technology Outlook”

Early 2

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Involvement in Development Lifecycle

Late

Next Generation QA Enabling Business Assurance User Advocacy
‘Tester as a user’
From ‘requirements’ validation to ‘experience’ validation

ENTERPRISE QUALITY MANAGEMENT

Virtualization
Value based models (Cost per consumption)

Integrated Automation

NewAge Technologies


End-to-End automation


Mobility Testing


Workflow / process automation


Testing on Cloud and Testing of Cloud models


Crowd-on-Cloud models


Analytics Testing

JUST ENOUGH PROCESS

Quality Engineering
Shift left methods to help seed quality while applications are built
Early testing including Architecture level validation

PAY PER SERVICE PRICING

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How we need to Transform! Towards Future of Work Disruptive Approach

• VUAC is the New Normal : Volatile, Uncertain, Ambiguous and Complex • Traditional is synchronous to obsolesce

• Business Relevance of QA – Business Metrics, Cost of Quality Customer Partnership

• Innovate and Co- Create for a Win – Win partnership • Outcome based commercial models

Macro view of Testing

Virtualization

Dynamic Competency 4

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• “Shift left” enabling Defect Prevention • “Shift Up” enabling Business process assurance

• Lower cost of ownership – Manpower, Tools, Infrastructure • Enable flexibility for business change

• De- skilling & Re-skilling • Dynamic Competency Management – Framework, Tools and Process

The future of Quality Assurance QA as a World Leading function Standardize
Business & Brand Assurance
Quality Guardianship


Optimise Cost & Value
Integrated Governance


UX Index
Software stickiness Score
Defect & Deviation shielding

Process Maturity

Validation for Image & Speech recognition

Skill Factories Optimized Tools & Environments

Context Aware Computing QI

Legend QE –Quality Engineering QI –Quality Intelligence TDD –Test Driven Development BDD –Behavior driven development NFC –Near Field Communications UX – User Experience

Dynamic Delivery (on-demand)

BDD

Model based Adoption

ZDLC

Optimize QE Analytics

Intelligent Delivery Ecosystem Defect gating

Enterprise Agile Adoption


Risk Avoidance
Enterprise Agility

Build Automation

TDD

Integrated Automation Virtualization

Cloud based Environments

Validation on Devices and Unified Delivery

Requirements Validation


Cost Avoidance
QA for SDLC  Lifecycle Automation  Defect Leakage  Shift Left

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Risk based Validation

Performance Engineering

 Unitized & Outcome driven costing  Intelligent Automation & Mainstream Virtualization  Platform based Delivery

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QA Coverage & Effectiveness Regression Automation CoSQ/ADM Spend Cycle time reduction

Regression Automation

End User Experience

Disruption

Lean Delivery

QA Robotics

NFC QI

   

Nascent

Evolving

Mainstream Adoption

Thank you

©2012, Cognizant