Training and Assessment Strategy CHC30612 Certificate III in Active Volunteering (distance) Name of RTO
The School of Volunteer Management (RTO No. 90031)
Training Package Title
Community Services CHC08v4
Code and title of qualification
CHC30612 Certificate III in Active Volunteering
Delivery period
2013
Qualification Rules
The successful assessment outcome for issuance of a full qualification is a total of 6 core units and 4 elective units, plus a minimum of 50 hours volunteer placement.
Units of Competency
Code
Unit Title
Core units
CHCVOL201B
Be an effective volunteer
CHCCOM302D
Communicate appropriately with clients and colleagues
HLTWHS200A
Participate in WHS processes
CHCCS400C
Work within a legal and ethical framework
HLTHIR403C
Work effectively with culturally diverse clients and co-workers
CHCORG303C
Participate effectively in the work environment
TAEDEL301A
Provide work skill instruction
BSBPMG522A
Undertake project work
CHCNET301D
Participate in networks
BSBMGT401A
Show leadership in the workplace
Elective units
Plus a minimum 50 hours of volunteer placement Target Audience
This course is designed for people working in a volunteer capacity to update and develop their current skills, work effectively as part of an organisation or program of their choice and gain a qualification that provides a pathway to further vocational qualifications. They may vary in their Language, Literacy & Numeracy (LLN) skills; however the required LLN skills are specified in the SVM marketing material and website.
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Consultation contributing to Development of Training and Assessment Strategy
The training and assessment strategies have been designed in consultation with members of the volunteer network and not-for-profit organisations conducted by The Centre for Volunteering, the peak body for volunteering in NSW. Further consultation has been with local business and industry, other RTOs and VET practitioners, and feedback from volunteers and participants who have attended similar programs.
Clustering
The table below sets out how the units of competency making up this qualification are clustered for delivery and assessment, and the actual hours allocated to delivery.
Self-paced model
Cluster
Core
Electives
Delivery Arrangements
Units
A 12 hrs
CHCVOL201B Be an effective volunteer
B 24 hrs
CHCCOM302D Communicate appropriately with clients and colleagues
C 12 hrs
HLTWHS200A Participate in WHS processes
D 24 hrs
CHCCS400C Work within a legal and ethical framework
E 24 hrs
HLTHIR403C Work effectively with culturally diverse clients and co-workers
F 24 hrs
CHCORG303C Participate effectively in the work environment
G 24 hrs
TAEDEL301A Provide work skill instruction
H 24 hrs
BSBPMG522A Undertake project work
I 24 hrs
CHCNET301D Participate in networks
J 24 hrs
BSBMGT401A Show leadership in the workplace
This program is available by distance learning with tutor support. In the case of participants employed by an not-for-profit organisation or other organisation employing volunteers, teaching materials are customised to reflect the role of a volunteer in a NFP organisation, specifically in terms of: -
rights and responsibilities of the volunteer and the organisation
-
motivations of the volunteer
-
frequency and duration of attendance in the workplace
-
appropriate styles of supervision
-
National Standards
-
values and philosophy of the workplace
This program may be delivered off the job at The Centre for Volunteering office or pre-arranged risk-assessed site. Participants are expected to undertake practical activities following face-to-face delivery. Activities SVM T&A Strategy (distance delivery) CHC30612 v2.13
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involve individual activities performed in the classroom or simulated environment or workplace under direct supervision and are provided to all participants. Participants are provided with training manuals and activities books for each unit, which include materials required to be used in the learning environment. Assessment Arrangements
Assessment is both formative and summative and a holistic approach has been applied where possible. Evidence gathered is a combination of (simulated workplace) written reports, case studies, question and answers, self-assessments and third party reports (if applicable).
Employability Skills
The application of Employability Skills – communication, teamwork, problem solving, initiative and enterprise, planning and organising, selfmanagement, learning and technology – are holistically assessed in the evidence gathering techniques against the relevant industry approaches and employability skill framework. A summary of the employability skills developed through this qualification can be downloaded from http://employabilityskills.training.com.au/.
Evidence Gathering Techniques
Unit of Competency
KEY
A B C D E F G H I
CHCVOL201B Be an effective volunteer CHCCOM302D Communicate appropriately with clients and colleagues HLTWHS200A Participate in WHS processes CHCCS400C Work within a legal and ethical framework HLTHIR403C Work effectively with culturally diverse clients and co-workers CHCORG303C Participate effectively in the work environment TAEDEL301A Provide work skill instruction BSBPMG522A Undertake project work CHCNET301D Participate in networks BSBMGT401A Show leadership in the workplace A Demonstration B Questioning C Reflection D Scenario/simulated activities (problem solving) E Project
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F Role Play G Case Study H Written Test I Third Party Validation
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Sample Training and Assessment schedule Cluster code
A
B
C
D
E
F
G
Weeks st
Study hours
nd
1 ,2 , rd 3
th
th
4 ,5 , th th 6 ,7 , th th 8 ,9
th
th
10 , 11 , th 12
th
th
13 , 14 , th th 15 , 16 , th th 17 , 18
th
th
19 , 20 , st nd 21 , 22 , rd th 23 , 24
th
th
25 , 26 , th th 27 , 28 , th th 29 , 30
st
nd
31 , 32 , rd th 33 , 34 , th th 35 , 36
4 hpw
4 hpw
4 hpw
4 hpw
4 hpw
4 hpw
4 hpw
Delivery context
Unit of competency
Formative Assessment
Self paced
CHCVOL201B Be an effective volunteer
-
Question and answers
-
Learning activities
-
Third party report (as evidenced in logbook)
-
Question and answers
-
Learning activities
Self paced
Self paced
Self paced
Self paced
Self paced
Self paced
CHCCOM302D Communicate appropriately with clients and colleagues
HLTWHS200A Participate in WHS processes
CHCCS400C Work within a legal and ethical framework
HLTHIR403C Work effectively with culturally diverse clients and coworkers CHCORG303C Participate effectively in the work environment
TAEDEL301A Provide work skill instruction
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Question and answers
-
Case studies
-
Self assessment
-
Scenario analysis
-
Learning activities
-
Question and answers
-
Learning activities
-
Case study
-
Learning activities
-
Journal
-
Learning activities
-
Journal
-
Peer evaluations
Summative Assessment -
Portfolio
-
Written report on three workplace communication methods and their effectiveness
-
Third Party Report
-
Written report
-
Third party report
-
Written project
-
Written report
-
Written project
-
Demonstration (video/audio/obs ervation) (min 3 training sessions)
4
H
I
J
th
th
37 , 38 , th th 39 , 40 , st nd 41 , 42
rd
th
43 , 44 , th th 45 , 46 , th th 47 , 48
th
th
49 , 50 , st nd 51 , 52 , rd th 53 , 54
Infrastructure requirements
4 hpw
4 hpw
4 hpw
Self paced
Self paced
Self paced
BSBPMG522A Undertake project work
CHCNET301D Participate in networks
BSBMGT401A Show leadership in the workplace
-
Question and answers
-
Example of project
-
Learning activities
-
Third party report
-
Question and answers
-
-
Learning activities
Written project – identify a min two network opportunities
-
Question and answers
-
-
Learning activities
-
Third party report
Written business report, including implementation plan, feedback, performance plan, KPIs
Staff and participants involved in the delivery and assessment of this program have direct access to: -
Learning and assessment resources (as supplied to each participant)
-
The Centre for Volunteering Learning and Development Library Resource Centre
-
Training and assessment materials and tools (as supplied to all trainers and assessors)
-
Equipment (if required) including whiteboard, flipchart, screen, power points, overhead projector, VCR/DVD player, data projector.
-
CHC08v4 Training Package, including the appropriate units of competency, assessment guidelines and qualification structure
-
Trainer/s and other specialised RTO staff of the SVM
-
Staff and training/assessment resources to meet the requirements of candidates with special needs and has an assessment process that incorporates reasonable adjustment procedures. (Reasonable adjustment refers to measures or actions taken to provide a student with a disability the same educational opportunities as everyone else – see Student Handbook.)
Delivery and assessment staff
Please see attached matrix of qualified staff that facilitate and assess against this matrix (evidence provided SNR 15.3, 15.4).
Assessment validation process
All assessment methods, materials, tools, evidence used, decision making and process are validated in the following ways: -
Planning and development: All aspects of assessment are planned, developed and trialled by groups of facilitators and assessors working collaboratively together and consulting with stakeholders to ensure shared, agreed and consistent approaches.
-
Implementation: Various validation strategies ensure consistency between assessors during assessment, including the use of standard processes, materials and tools across units and direct supervision of
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new assessors. -
Evaluation / Follow up: Feedback is gathered from all stakeholders in the assessment process including candidates and assessors. Assessment evidence is gathered, reviewed and assessment decisions moderated. Assessment processes, methods, materials, tools and decision-making are revised in light of evaluation results.
Detailed evidence of validation policy and procedure is available. Pathways
This qualification can be completed as described in this strategy, or through an assessment only path. See the separate policy and procedure for Recognition of Prior Learning (see SNR 15.5). All participants who undertake the Certificate III in Active Volunteering are provided with advice on future training options and articulation into higher levels of training.
Transitioning arrangements
Prospective advice is given to existing and potential learners regarding new or revised Training Packages via e-bulletins or through trainer and school administration (in this case from an accredited course to inclusion in the endorsed CHC08 Training Package v4). See the separate policy and procedure for Training Package Transitions/ Revisions (see SNR 25).
Monitoring and Evaluation
Major methods used to monitor and evaluate the delivery and assessment of this qualification align with Kirkpatrick’s (1976) four level model for evaluation and include: -
Reactions (feedback) from all stakeholders including facilitators, assessors, participants and candidates both during and after the delivery and assessment.
-
Learning of individuals is measured.
-
Behaviour is measured by focusing on the candidate’s performance and progress.
-
Measurable results in the workplaces originated by the candidate’s activities are collected through post course consultation with the workplace.
Evidence of monitoring and evaluation tools available for Validation (SNR 15.1, 15.5, 16.1, 17.3) and Student Course Evaluation (SNR 15.1, 16.2, 17.1). Record maintenance
Records are maintained according to AQTF Standard 3 and the SVM reporting requirements. (See Evidence supplied in Std. 1 and attached ‘Document Register’).
SVM Manager’s endorsement:
M Tippett
Date:
14 August 2013
Client/Industry Representative:
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Date:
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