The City of Moncton s Corporate Strategic Plan

The City of Moncton’s Corporate Strategic Plan Vision 2010 Moncton’s Mission: To deliver quality services to our citizens and foster an environment...
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The City of Moncton’s Corporate Strategic Plan Vision 2010

Moncton’s Mission:

To deliver quality services to our citizens and foster an environment for our community to prosper.

Corporate Principles: We stand for…. • Sustainability – Making decisions that consider our environment, our economics and our community. We want to leave our children and their children a better community. • Diversity – Promoting and encouraging diversity in language, culture, ethnicity and ability. We are Canada’s first bilingual city and provide bilingual services to our citizens. We are committed to working to make our corporation and our community more reflective of the Canadian mosaic. • Democratic – Inviting all citizens to participate in their municipal government. We encourage and welcome the contributions of our citizens in the growth and development of our city. • Creativity – Thinking and doing things differently. We are creative and innovative: new ideas, new ways of thinking, new ways of doing. • Accountability – Delivering quality services in the best interest of our citizens. We are responsible to our citizens, our employees and our community. • Professionalism – Empowering our workforce to be serviceoriented. We aspire to be an employer of choice, and we value dedicated, loyal, skilled people who want to make a difference in their community. • Leadership – Being a positive influence in the growth and development of our region. We are conscious of our leadership role in the workplace, the community, our region and beyond in developing and promoting best practices in municipal government.

Moncton’s Vision: Moncton is a vibrant, dynamic, culturally rich community that provides a balance of quality of life services for our citizens. We are recognized as a Canadian leader in: • Our delivery of quality services to citizens • Our commitment to both official languages • Our professional workforce • Our strength as a diverse community

Strategic Goals and Key Priorities: 1. Environment and the Health of our Community The City of Moncton will protect our environment: our air quality, watercourses and land as these are important to the health of our citizens. As our community grows, we, as custodians of our environment, will take active steps to ensure sustainability in all that we undertake and minimize the impact we have on our environment. •

Land: Identify, protect and preserve strategic parkland and greenspace / redevelop brownfields / ensure adequate emergency response / identify and preserve strategic land conservation areas / reduce use of pesticides (e.g. using IPM) / manage our urban forest /, promote the construction and development of environmentally-friendly buildings (e.g. LEEDS criteria) / Promote efficient use of energy (e.g. LED lighting)



Air: Adopt effective transportation and traffic systems / encourage active transportation and reduce dependence on the automobile/increase use of transit / adopt and promote practices that reduce greenhouse gas emissions



Watercourses: Actively protect lakes, rivers, streams, groundwater, marshes and wetlands and all waterways / create conservation areas.



Water and wastewater/ Protect and ensure an adequate supply of our drinking water / maintain and renew important infrastructure delivering potable water / manage sewage treatment and infrastructure

Strategic Goals and Key Priorities: 2. Active Living The City of Moncton will promote active healthy living for citizens of all ages by providing the necessary programs, facilities and spaces for the safe pursuit of wellness and leisure. •

Parks and facilities: Maintain and upgrade existing city parks / develop municipal park master plan / promote active transportation by developing pedestrian and cycling paths conveniently located for residents connecting their neighbourhoods to other amenities and destinations in the city / integrate, where possible, the trail network with neighbouring communities / protect existing parkland and greenspace and identify new parkland



Active Living: promote activities for citizens of all ages during all seasons / ensure programs are developed to increase the utilization of all municipal recreational facilities / ensure that programs and facilities reflect the community’s increasing diversity.

Strategic Goals and Key Priorities: 3. Physical Environment The City of Moncton will be a safe, clean, healthy and beautiful community •

Urban design: develop guidelines for downtown, urban, heritage areas



Vibrant downtown: facilitate community vision for downtown



Infrastructure: meet the needs of a growing and developing city



Public art: invest in the cultural and physical beauty of our community



Preserving heritage areas and properties



Public safety: safe buildings/safe streets/safe community



Pride of property: care and cleanliness/ encourage private property / care for public property / entrances / roadsides and public amenities and spaces



Programs: Participate in National and other programs aimed at improving our physical environment (i.e. Communities in Bloom, Creative City, government programs, FCM etc…)

Strategic Goals and Key Priorities: 4. Growth and Development The City of Moncton will foster a vibrant, thriving economy; managed growth of our urban community with a strong focus towards retaining and attracting young residents to Moncton. •

Downtown: develop a community vision for downtown Moncton / increase residential living / compatible building materials



Develop infrastructure: convention centre, new residential, parking strategy



Attract new business: Implement economic development strategy / A positive atmosphere for business / One-stop service / Moncton Made Easy



Good planning and smart growth: transportation planning / Vision lands / prevent urban sprawl



Attract new residents: In-migration / immigration / youth



Retain residents: training and educational opportunities / grow knowledgebased industries



Tourism: Convention centre / entertainment / downtown / festivals / attractions / / heritage / build on strength as a tourism destination / sport tourism / better utilization of facilities/strong contributor to economic development

Strategic Goals and Key Priorities: 5. Arts, Culture and Heritage The City of Moncton will nurture a dynamic arts and cultural community, promoting expression from the diversity of groups in our city and encouraging all citizens to celebrate all cultures and their artistic achievements. With a look to our past, the City of Moncton includes in this goal a focus on preserving and promoting our heritage. •

Public art: Promote and encourage public art in new construction, existing buildings, parks, public and open spaces.



Galleries: Encourage the availability of public display spaces for artists.



Arts: Help nurture the creative community in visual arts, performing arts etc…



Festivals: Celebrate the many ethnicities, interests, foods and talent present in our community



Preserve and promote heritage: Taking pride in our history and heritage



Entertainment: Coliseum / Festival Hall / Capitol / Downtown /Concert Site

Strategic Goals and Key Priorities: 6. Corporation and its People The City of Moncton is committed to good governance. We will deliver quality service to citizens, encourage citizen engagement and ensure our staff is engaged, professional, and skilled and represents the diversity of our community. • •

Quality service: bilingual service / one-stop / courteous / responsive / proactive / on-line Adequate resources: ensure adequate resources are committed to priorities of the strategic plan



Strong relationships: productive council-staff relationship / foster interdepartmental cooperation / external relationships and partnerships



Municipal assets: land management / real estate matters



Citizen engagement: open transparent process / process of consultation / participation in key decisions / purchasing policy



Workforce: la relève (the next generation) / HR plan / succession planning / recruitment / retention / continuous learning / diverse workforce / review corporate structure to achieve vision

Strategic Goals and Key Priorities: 7. Long-term Financial Stability The City of Moncton will be fiscally responsible and financially sustainable over the long term. We will focus on strategies to ensure that ongoing growth, development and the delivery of services will be done responsibly, while maintaining our Corporation’s financial stability. We will ensure this through: •

Fiscally responsible budgets: o Maintain efficient, low cost operations o Accountability in spending



Responsible growth: o Position ourselves for the ongoing growth and development of the city o Make prudent investments in capital, programs, and services o Focus on our core services



Financial stability: o Maintain the financial stability of the City as we grow o Ensure infrastructure sustainability, create adequate reserves, and maintain a reasonable debt profile o Adopt a long term perspective

All Strategic priorities within our Vision 2010 Strategic Plan must align with the fiscal responsibilities outlined in this goal.