TERTIARY INSTITUTIONS SERVICE CENTRE Western Australia
July 2013 – June 2014
Tertiary Institutions Service Centre
THIRTY-FIFTH ANNUAL REPORT to 30 June 2014
Tertiary Institutions Service Centre Inc Address for all correspondence: Level 1, 100 Royal Street EAST PERTH WA 6004 Office Location: First Floor 100 Royal Street EAST PERTH WA 6004 Telephone: (08) 9318 8000 Facsimile: (08) 9225 7050 www.tisc.edu.au Thirty-fifth Annual Report Prepared and printed by TISC staff TISC Inc WA TISC is a registered trade mark September 2014
ANNUAL REPORT
Western Australia
CONTENTS Page i
Foreword The Tertiary Institutions Service Centre Inc Objects of the Tertiary Institutions Service Centre Inc Major Activities of the Centre Member Institutions
1 1 1
Committees
2
Centre Administration Staff Accommodation Funding
3 4 4
Initiatives and Developments General Developments IT Developments IT Systems Upgrade Customer Service School Curriculum and Standards Authority Liaison State Training Provider (formerly TAFE) Liaison Interstate Liaison Australian Law Schools Entrance Test National Data Collection of Applications and Offers Australasian Conference of Tertiary Admissions Centres (ACTAC)
5 5 6 6 7 7 8 8 8 8
Applications Statistics - 2014 Intake Applications Preferences Offers Change of Preferences WA Year 12 Population Applicants with Interstate Year 12 Other Applicants Flow Pattern of Non-WA Year 12 Applications Applications and Offers Statistics 1977-2014 (Graph)
9 9 11 11 12 12 13 14 15
Web Site Statistics 2013/2014 Summary Monthly Report University Applications WA Year 12 Results and ATARs University Offers WAUFP Results UAAL Hardcopy Orders TISCOnline Static Content Search Browser Compatibility Mobile Devices Compatibility Web Referrals Email Subscription Service Updates
16 19 20 22 23 24 24 24 24 24 25 27
ii
Page
Special Tertiary Admissions Test (STAT) STAT Enrolments STAT Scores Testing Sessions in the Metropolitan Area Scheduled Testing Sessions in Regional Areas Scheduled Testing Sessions in Prisons Special Use of STAT STAT National Database Changes That Occurred in 2013
28 28 29 30 30 30 31 31
Western Australian Universities’ Foundation Program (WAUFP) Provider Colleges and Student Numbers Student Subject Enrolments Nationality Group Setters, Checkers and Markers Special Tertiary Admissions Test (STAT) Final Examinations Evaluation of the Examination Papers Subject Moderation Scaling Mid-Year WAUFP Notification of Results Relationship between ELACS Results and the CPS Certificates of Achievement and Letters of Congratulations Future Changes
32 32 33 34 34 34 35 35 35 35 36 36 37 37
The University of Western Australia Residential Colleges
38
School Visits
39
Schedule of Dates
40
TISC Publications
41
Schedule of Fees and Charges
42
List of Appendices
43
A - Customer Service Statistics B - Western Australian Universities’ Foundation Program Statistics Note: Detailed statistics on applications, offer and enrolments by course within a university for Undergraduate courses are on www.tisc.edu.au (see Publications, Reports and Statistics).
iii
TERTIARY INSTITUTIONS SERVICE CENTRE (INC) The organisation known as the Tertiary Institutions Service Centre (TISC) was established on 10 December 1975 by an agreement of the participating tertiary institutions. A new constitution was subsequently drawn up in June 1984 to establish the Tertiary Institutions Service Centre (Incorporated) (TISC Inc) under the Associations Incorporations Act 18951982. The constitution was revised in April 1995, and again in June 2001. Under the terms of the TISC Constitution a Management Committee consisting of representatives from the participating universities was appointed to act on behalf of the universities and to be responsible for the activities of the Centre.
OBJECTS OF THE TERTIARY INSTITUTIONS SERVICE CENTRE INC The objects of the Centre are as follows: (i)
to process the applications for admissions to the Institutions;
(ii)
to enhance and facilitate interest and participation in higher education in the state of Western Australia;
(iii)
to do all such acts, matters and things and carry out such other functions as the Committee deems desirable to further the objects of the Centre and the common interests of the Institutions.
MAJOR ACTIVITIES OF THE CENTRE (i)
Processing of all applications for admission to one of the participating member universities for an undergraduate program of study (including those with graduate entry) and other courses as agreed from time to time;
(ii)
Conduct of specially designed tests such as the Special Tertiary Admissions Test (STAT);
(iii)
Administration of the Western Australian Universities Foundation Program (WAUFP);
(iv)
Publication of information in relation to admission in Western Australian public universities.
MEMBER INSTITUTIONS Curtin University Edith Cowan University Murdoch University The University of Western Australia
(Curtin) (ECU) (Murdoch) (UWA)
Page 1
COMMITTEES MANAGEMENT COMMITTEE The Management Committee is responsible for overseeing the operations of the Centre. This committee comprises two representatives from each member university. The Secretary to the committee is a representative from the Tertiary Institutions Service Centre. The Constitution and Rules of the Centre provide for the Chair of this committee to be rotated between the member universities and that the Chairperson should not be appointed for more than two years. Meeting Dates: 11 October 2013, 6 December 2013, 14 March 2014 and 6 June 2014
APPLICATIONS COMMITTEE The Applications Committee is a forum for university Admissions Officers and TISC staff to discuss issues concerning the applications process. This Committee reports to the Management Committee. Meeting Dates: 2 August 2013, 1 November 2013 and 7 March 2014
SCALING POLICY COMMITTEE The Joint Curriculum Council/TISC Scaling Policy Committee reviews and determines scaling policy and procedures for WACE courses and TEE subjects. The committee reports to the Curriculum Council and TISC Management Committee. Meeting Dates: 7 March 2014
JOINT CURRICULUM COUNCIL/TISC SCALING IMPLEMENTATION COMMITTEE The Joint Curriculum Council/TISC Scaling Implementation Committee, which is attended by TISC, Curriculum Council and university representatives, is held annually. At this session, the Scaling Report was presented along with proposed scaling points for small candidature language subjects. The Committee confirms the scaling outcomes which are circulated to the Curriculum Council and the TISC Management Committee. Meeting Date: 15 December 2013, 18 December 2013
JOINT WORKING GROUP ON TERTIARY ADMISSION The Joint Working Group on Tertiary Admission is a forum for the universities and TISC to discuss common issues that relate to TISC and/or admission policy issues. This committee reports to the Management Committee. The position of Chair is rotated between the universities at each meeting. Meeting Dates: No meetings were held in this reporting period
Page 2
TERTIARY INSTITUTIONS SERVICE CENTRE (Incorporated in Western Australia)
Level 1, 100 Royal Street East Perth, Western Australia 6004 Telephone (08) 9318 8000 Facsimile (08) 9225 7050 http://www.tisc.edu.au/
TISC STAFFING STRUCTURE
Executive Officer
Deputy Executive Officer Personal Assistant to Executive Officer
INFORMATION SECTIOTECHNOLOGY
CORPORATE SERVICES
WESTERN AUSTRALIAN UNIVERSITIES’ FOUNDATION PROGRAMME
SPECIAL TERTIARY ADMISSIONS TEST
COUNTER/ GENERAL ENQUIRIES
APPLICATIONS SECTION
Accounting/Payroll Officer (p/t)
WAUFP Co-ordinator (p/t)
Customer Service/STAT Co-ordinator
Administration/ Customer Service Officer
Applications & Publications Co-ordinators
Manager Information Technology Systems Architect Systems Analyst Systems Analyst
+ Casuals (71)
+ Casuals (16)
(2 Positions)
+ Casuals (6)
+ Casuals (1)
Contract Programmer
Page 3
ADMINISTRATION
ACCOMMODATION TISC is located at 100 Royal Street, East Perth and occupies two floors of commercial building office space totalling 540sqm. Limited parking is available for staff at the basement level of the building. TISC is however located close to public transport and parking. The five (5) year lease is operable until April 2019.
FUNDING TISC is a non-profit organisation that is funded by fees charged for its services. universities pay a contribution fee for the services they receive from TISC.
The
A net contribution was charged to the member universities for the period 1 July 2013 to 30 June 2014, which included a set fee for each direct entry applicant. Each university pays a fixed component, plus a pro-rata component based on the number of student enrolments that were, or should have been, processed through the TISC joint system.
Page 4
INITIATIVES & DEVELOPMENTS GENERAL DEVELOPMENTS TISC WAUFP, STAT and Customer Service staff moved in July 2013 from the ground floor of the office building to join Management, Processing and IT staff on Level 1. This move went smoothly and proved a beneficial step in many ways, resulting in a lower rental cost, increased efficiencies and a greater sense of staff unity. The vacated ground floor area was sub-leased to a taxi company for six months until the end of the current lease agreement. The TISC Management Committee further discussed alternative membership policies for TISC and agreed to a framework of associate membership. A number of education providers have expressed interest in associate membership. The expansion of the Western Australian Universities’ Foundation Program to include midyear entry at one provider college commenced in August 2013. The program has been successfully implemented by the college and TISC, with final examinations for the first intake of students held in June 2014. The mid-year entry program particularly suits students who finish their home-country schooling in June, but it is also open to domestic students. On behalf of Curtin and Murdoch Universities, TISC programmed eligibility for alternative entry schemes for 2014 entry: Curtin’s StepUp2 (for current and past WA Year 12 students) and Murdoch’s RISE (for current and past Year 12 students). TISC also completed programming of interstate Year 12 results retrieved via ARTS and Australian IB electronic results, so that fulfilment of prerequisites and English competence could be electronically identified on retrievals. Further programming of IB results retrieval identified and displayed the school attended by each current Australian IB student applicant. During the year TISC undertook a comprehensive review of its Privacy Policy, following amendments to the Privacy Act 1998 (Cth) in the Privacy Amendment (Enhancing Privacy Protection) Act 2012 (Cth) and the introduction of the Australian Privacy Principles. TISC’s revised privacy policy was published online in May 2014. Programming began on an online STAT application system. Depending on other priorities, it is hoped that this will be in place for the 2015/2016 STAT cycle.
IT DEVELOPMENTS The new online backend processing system for Graduate Diploma in Education, although highly successful, was discontinued in 2013. University users opted for decentralised processing due to changing business environments. The Past WA Results Collection system (PRC) and Course of Study Aggregation system (COSA) was significantly modified to: • Extend Curtin University’s StepUp programming to calculate a bonus selection rank for students who have gone to a WA school specified by the StepUp program and who have an ATAR greater than or equal to Curtin’s minimum entry. • Provide automatic eligibility to Curtin’s UniReady and Enabling courses without English competency or selection rank requirement. • Calculate a Murdoch bonus selection rank for Year 12 students from Regional, Indigenous and low Socio-Economic backgrounds and who have an ATAR between 55.00 and 89.95 for RISE program. The TISC database was modified to store Bonus Selection Ranks for StepUp and RISE programs that are reported on students’ UAALs. Client’s name, address, telephone and email field sizes were also increased to cater for increasing value sizes that led to data truncation in past years. A number of program modules were modified or enhanced. • The Interstate Y12 Results update program was amended to expand Curtin’s StepUp programming to interstate schools and postcodes.
Page 5
• •
The WAUFP system was extended to process mid-year students’ intake, with introduction of new processes to enrol students, scale final exam marks, and release results on the Web in June. National Data Collection system was enhanced to include applicants’ permanent home address and to provide automated conversion of accented characters into ASCII equivalent following implementation of accented characters support in the backend Oracle system.
TISCOnline Application suite was improved to better collect data and meet changing processing requirements. • Enhanced data collection during registration and entry of course preferences and qualifications. These changes simplify follow-on processing by improving validation of data input. • Modified data field sizes for applicants’ personal data to maintain consistency across systems platforms. • Introduction of a facility for transferring WAUFP Midyear results from backend database to provide candidates with online internet access to results. • New processes to allow registered members who are non-applicants to update their personal and notification data. • Implementation of a tracking beacon for ECU to track the success of its marketing campaign conversion to ECU course selections as a first preference.
IT SYSTEMS UPGRADE The UPS capacity in the server room was upgraded to supply uninterruptible power to TISC server and network racks from 20 minutes to about an hour. This provides a more realistic time window to gracefully shut down TISC critical servers in the event of an extended power blackout. The upgraded system was successfully tested when a major power outage to the East Perth area lasted over 3 hours in July 2014. The system supplied power for almost 60 minutes allowing TISCOnline and most other servers to be shut down successfully. The obsolete PABX phone system and Ericsson ACD management system were decommissioned and replaced by a Mitel telephone solution from Stardata and Telstra Business Systems. The Mitel system supports IP phones running VOIP (Voice-over-Internet Protocols) and integrates with Contact Centre Management (CCM) to replace the Ericsson system for managing ACD (automatic call distribution). Secure internet access to TISC’s email and calendar services was upgraded to provide staff with email clients, web browsers and mobile devices to access their inbox from outside the office.
CUSTOMER SERVICE During the 2013/2014 processing period, Customer Service experienced lower levels of activity with telephone and counter enquiries compared to the previous year. This year, the total number of counter enquiries from customers was 3,084, telephone enquiries were 11,778, and emails 4,295. This represented a decrease in counter, email and telephone enquiries. This can be attributed to lower numbers of non-Year 12 applicants and that TISC no longer processes Graduate Diploma in Education applications for the four universities. Staffing Three new Customer Service Officer (CSOs) joined our four experienced officers in July 2013 to make up the team of 7 casual officers, with 2 casual staff members being rostered each day. During September, November, December and January the CSOs, were rostered more frequently than one day per week due to the increasing work load during these months. Two training sessions were held in August 2013. During the sessions our CSOs are given comprehensive information to answer enquiries from our customers. Our CSOs are knowledgeable, responsive, and have delivered excellent service to our customers over the past year.
Page 6
Emails We received 4,295 email enquiries this year compared to 4,748 in the previous year. This is a decrease of 9.5%. The busiest month was December, with 1,230 (1,054) emails (28.6% of all emails received during July to February). From April 2013 we began accepting STAT Booking Forms and Requests for Record of Results electronically. This proved to be popular. We received 303 Record of Results requests and 227 STAT Booking Forms. We also received 107 university application supporting documentation, although the email accounts set up to receive STAT Booking Forms and Results Requests were not intended to be used for this purpose. Telephone Customer Service answered 11,778 (13,656 last year) telephone enquiries from July 2013 to February 2014. This is a decrease of 13.8%. The busiest month was January 2014 with 2,738 (3,290) enquiries (23.2% of all calls answered during the busy period) followed by September 2013 with 1,981 (2,307) enquiries (16.8% of enquiries answered). Despite the lower overall number of telephone enquiries, questions about admission requirements increased by 69.3% (from 231 to 391) and enquiries about offers increased 11.5% (from 408 to 455). Counter Counter activity decreased from 4,798 customers the previous year to 3,084 customers this year. This is a decrease of 35.7%. The majority of our customers were handing in supporting documentation for their university applications and STAT bookings in January.
SCHOOL CURRICULUM AND STANDARDS AUTHORITY LIAISON Year 12 results and ATARs for 2013 were released on schedule, but once again the schedule for 2013 results processing placed great pressure on TISC and SCSA staff. The schedule for 2014 results processing is likely to be similarly problematic. The Joint SCSA/TISC Scaling Policy Committee met on 7 March 2014. A review of scaling processes and alternative scaling methodologies, previously endorsed by the Committee, commenced in 2013. TISC has prepared a research database of student results, which is being used by Prof David Andrich from UWA and A/Prof Ken Harrison from Murdoch University in investigating scaling methods. It is anticipated that the review will not be finalised until 2015.
STATE TRAINING PROVIDER (FORMERLY TAFE) LIAISON Current Results Collection The table below shows the number and percentage of applicants for whom TISC collected current WA State Training Provider (formerly TAFE) results. 2014
2013
2012
Applicants
459
509
549
Requests
481
539
581
% of all Non-WA Year 12 applicants
6.8%
6.6%
6.8%
% of all applicants
2.5%
2.6%
2.8%
The number of WA State Training Provider collections has decreased by 9.8% compared to 2013, but is comparable with previous years in terms of percentage of non-school leaver applicants and total applicants.
Page 7
Statements of academic records (SARs) for Certificate IV and above (and Certificate III for UPC applicants) were provided by WA State Training Provider Colleges for all applicants who indicated they were currently enrolled in WA State Training Provider courses and who applied by the end of November. TISC continued to receive updated completion confirmations for applicants’ courses. Results were passed on to the universities as they were made available, up until the day before second round offers were run.
INTERSTATE LIAISON Certification of Documents TISC continues to certify documents for applicants to submit to interstate admission centres. A small fee is charged. Other interstate centres reciprocate this service for TISC applicants.
AUSTRALIAN LAW SCHOOLS ENTRANCE TEST During October, TISC continues to hold one Australian Law Schools Entrance Test (ALSET) session on behalf of VTAC, for students who apply for admission to the law course at Deakin University. This session is usually run concurrently with a STAT session at Canning College. TISC charges an additional fee to each applicant to cover the cost of running the session.
NATIONAL DATA COLLECTION OF APPLICATIONS AND OFFERS TISC again participated in the federal government’s national data collection of applications and offers for undergraduate university places for which applications are made through TACs. Data was transferred to the federal Department of Education on five occasions from October 2013 to May 2014, on dates negotiated between ACTAC and the Department.
AUSTRALASIAN CONFERENCE OF TERTIARY ADMISSION CENTRES (ACTAC) Officers of each of the state’s Tertiary Admission Centres meet twice a year to discuss common issues such as web development, customer services, etc and to confirm joint arrangements such as the Special Tertiary Admissions Test and Automated Results Transfer System (ARTS). The Executive Officer and Deputy Executive Officer attended meetings in October 2013 and April 2014. The Information and Publications, and Assessors sub-groups also met in October 2013 and April 2014 respectively. The Deputy Executive Officer attended a meeting of the ACTAC Results Equivalence Group sub-group in March 2014.
Page 8
APPLICATIONS STATISTICS - 2014 INTAKE APPLICATIONS For 2014 admission, a total of 18,622 applications were processed (11,829 from WA Year 12 students). There was an overall decrease of 4.2% in the number of applicants compared with last year, with numbers of WA Year 12 applicants increasing by 0.6% and non-WA Year 12 applicants decreasing by 11.6%. Table A: Main Round and Total Applications, 2012-2014 2014
WA Year 12 Non-WA Year 12 (incl current IS Yr 12)
TOTAL
2013
2012
% Change 201320122014 2013
Main Round
Total
Main Round
Total
Main Round
Total
11,780
11,829
11,741
11,762
11,602
11,638
+0.6%
+1.1%
6,354
6,793 (578)
7,324
7,685 (664)
7,656
8,042 (678)
-11.6% (-13.0%)
-4.4% (-2.1%)
18,134
18,622
19,065
19,447
19,258
19,680
-4.2%
-1.2%
% of all WA Yr 12 students who applied to university
50.6%
51.2%
53.8%
The increase in WA Year 12 applicants was less than the 1.9% increase in the total number of Year 12s (from 22,947 to 23,392), with 36 more students achieving an ATAR in 2013 (12,253 compared with 12,217 in 2012). ECU offered a Portfolio pathway into university again in 2013, and TISC accepted Portfolio applications for WA Year 12 students who expected to obtain an ATAR (ie were doing at least four courses at Stage 2 or 3). Portfolios were submitted direct to ECU. WA Year 12 students who would not obtain an ATAR (and other non-WA Year 12 Portfolio applicants) applied direct to ECU.
PREFERENCES The joint admissions procedure offers applicants the choice of submitting up to six preferences. Table B shows that over 30% of all applicants did use all six preferences. Table B: Applications by Preference, 2012-2014** Preference Applications (% of all apps)
First
2014
18,621
15,612
13,465
11,101
8,654
6,337
(100%)
(83.8%)
(72.3%)
(59.6%)
(46.5%)
(34.0%)
2013 2012
Second
Third
Fourth
Fifth
Sixth
19,445
16,173
13,798
11,419
8,871
6,494
(100%)
(83.2%)
(71.0%)
(58.7%)
(45.6%)
(33.4%)
19,680
16,127
13,727
11,233
8,804
6,295
(100%)
(81.9%)
(69.8%)
(57.1%)
(44.7%)
(32.0%)
Table C below shows a 3.3% decrease in total enrolments (this figure includes deferrals) from 2013 to 2014. Curtin had an increase in their first preferences; the other universities
Page 9
decreased slightly. Curtin also had slightly increased enrolments, while the other universities’ enrolments decreased slightly. Table C: Preferences, Offers & Enrolments (Including Deferrals) by Institution, 20122014** Year
Curtin
ECU
Murdoch
UWA
TOTAL
Total First Total Offers Preferences Preferences
Enrolments* Total % of offers
2014
29,434
8,355
7,556
6,596
87.3
2013
30,892
7,899
6,752
6,043
89.5
2012
27,900
7,342
6,330
5,678
89.7
2014
14,503
2,497
2,679
2,151
80.3
2013
16,536
3,345
3,383
2,756
81.5
2012
17,231
3,492
2,419
2,145
88.7
2014
13,142
2,531
2,103
1,809
86.0
2013
14,086
2,847
2,565
2,231
87.0
2012
14,727
3,068
2,800
2,355
84.1
2014
14,173
5,238
4,206
3,803
90.4
2013
14,686
5,354
4,223
3,815
90.3
2012
16,008
5,778
4,663
4,231
90.7
2014
73,790
18,621
16,544
14,359
86.8
2013
76,200
19,445
16,923
14,845
87.7
2012
75,866
19,680
17,299
15,217
88.0
*Includes deferrals **Please refer to ‘Final application, offer and enrolment data for 2014 admissions’ on www.tisc.edu.au under ‘Application and Offer Statistics – 2013/2014’ for full institutional details.
Table D below shows that the percentage of first preference enrolments from first preference offers was slightly lower for all four universities in 2014. Table D: First Preference Enrolments* as % of First Preference Offers, 2012-2014 2014
2013
2012
Curtin
89.8
91.6
92.0
ECU
84.8
86.1
88.7
Murdoch
89.6
90.3
87.2
UWA
92.0
92.4
92.2
*Includes deferrals
OFFERS Page 10
The universities made 16,531 offers over the two rounds, with 79.3% of all applicants who were made an offer receiving their first preference. Offers were made to 11,033 WA Year 12 students, or 93.3% of all WA Year 12 applicants. The total number of applicants decreased by 4.2% compared with that for last year and the number of offers made decreased by 2.3%. The number of offers to interstate Year 12 applicants was 290 compared to 370 last year, representing a decrease of 21.6%. Table E: Main Round, New Second Round and Total Offers, 2012-2014 This table compares offers made over the past three admissions periods. (Note: The table below is as at 4 February 2014 and does not include all post-second round manual offers)
2014 o
N Receiving an Offer
Main New nd Round 2 Round
Total*
Main Round
WA Year 12
10,857
927
11,033
10,552
Non-WA Year 12 (Incl. Current I/S Year 12)
4,981
679
5,498 (290)
TOTAL
15,838
1,606
% Receiving an Offer
Main Round
New 2 Round
% of All Applicants % of WA Year 12 Applicants
2013 New nd 2 Rou nd
2012 New nd 2 Rou nd
% Change
Total*
Main Round
980
10,753
10,501
5,637
696
6,170 (370)
6,023
16,531
16,189
1,676
16,923
Total*
Main New 2 Round Round
Total*
Main New 2 Round Round
Total*
87.3%
88.8%
84.9%
87.0%
85.8%
87.8%
92.2%
93.3%
89.9%
91.4%
90.5%
92.2%
77.7%
79.3%
77.0%
78.0%
77.5%
78.8%
nd
nd
16,524
Total*
20132014
20122013
978
10,729
+2.6%
+0.2%
716
6,553 (419)
-10.9% (-21.6%)
-5.8% (-11.7%)
1,694
17,282
-2.3%
-2.1%
nd
st
% of 1 Preference Offers
*Note: double counting of main round offer and replacement new second round offer to the same person have been removed from this total.
CHANGE OF PREFERENCES Applicants were required to change preferences online, with TISC staff making manual changes to correct errors and for other reasons. In total, 13,641 changes of preference were made (a decrease of 4.5% compared with the previous year). As in past years, there were a number of applicants who did not understand that placing different preferences below the offered preference on their preference list would not result in a different offer in second round. There were also a significant number of applicants again this year who accepted offers and also changed their preferences despite TISC asking universities to return ‘outcomes’ files more often to shorten the time available to applicants to be able to do both actions. Preference changes were reversed manually for most of these applicants, as it was ascertained that they wished their offer acceptance to stand. Those who wished to be considered for second round with their new preferences were directed to the university concerned to withdraw acceptance of their original offer. The table below shows the number of preference changes. The ‘Other’ category reflects not only correction of re-enrolment and category errors, but also any deletion of preferences due to the withdrawal of courses during the admission period. For 2014 this includes manual changes of preference required by the withdrawal of Security, Security and Justice Studies and Web Technology at ECU (a total of 4), and the withdrawal of Curtin courses Early
Page 11
Education, Indigenous Australian Cultural Studies, Asian Studies, and Nursing at Albany (a total of 62). There was a decrease of 50.9% in manual changes overall, due to fewer courses having WACE/mature age categories, fewer withdrawn courses, and fewer changes due to reenrolment errors by applicants. The much lower than usual number of course amendments from the universities (65 compared with 353 in 2013 - an 81.6% decrease) was a major contributor to this. Table F: Changes of Preference, 2012-2014 2014
2013
2012
% Change
to 30/12*
Total
Total
Total
2013-2014
2012-2013
Online
7,306
13,123
13,226
13,335
-0.8%
-0.8%
Other
293
518
1,053
1,088
-50.9%
-3.2%
7,599
13,641
14,279
14,423
-4.5%
-1.0%
TOTAL
(*Note: Release of WACE results)
WA YEAR 12 POPULATION The percentage of all Year 12 students (including mature age) applying for university for admission in 2014 decreased slightly. The percentage offered a place in 2014 who accepted their offer either by enrolling or deferring increased significantly. Table G: WA Year 12 Population (Including Mature Age and Overseas), 2012-2014 Admissions Total
Applications (% of Year 12)
Offers (% of Applications)
Enrolments* (% of Offers)
2014
24,273
11,828
(48.7)
11,037
(93.3)
9,840
(89.2)
2013
22,537
11,760
(52.2)
10,751
(91.4)
8,006
(74.5)
2012
21,621
11,638
(53.8)
10,733
(92.2)
9,733
(90.7)
*Includes deferrals The median ATAR of Year 12 students who applied for university entry was 82.10, the median ATAR for Year 12 applicants who received an offer was 83.40, and the median ATAR for those who actually enrolled was 84.45. The most popular courses studied by school leaver Year 12 students who received an ATAR were Mathematics (89.0%), English (83.0%), Chemistry (32.2%) and Human Biological Science (30.2%). The most common four course ATAR combination was Chemistry, Mathematics: Specialist, Mathematics and Physics (4.0% of candidates used this combination).
APPLICANTS WITH INTERSTATE YEAR 12 Table H on the next page shows the number of applications and offers and subsequent enrolments, deferrals and lapses for interstate applicants. The number of offers to current year Interstate Year 12s was 290 compared with 369 last year, representing a decrease of 21.4%. Enrolments as a percentage of offers for all applicants with interstate school leaving remained below 50%.
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Table H: 2014 Applicants with Interstate School Leaving Qualifications (All Years & Current Year) TOTAL
ACT
NSW
NT
QLD
SA
TAS
VIC
1,293
41
369
88
240
120
82
353
Current Yr
578
25
150
62
85
59
35
162
All Yrs
840
26
229
69
166
81
66
203
Current Yr
290
16
65
44
42
33
26
64
All Yrs
65.0
63.4
62.1
78.4
69.2
67.5
80.5
57.5
Current Yr
50.2 398
64.0 8
43.3 115
71.0 25
49.4 98
55.9 33
74.3 27
39.5 92
62
2
12
10
15
7
8
9
All Yrs
47.4
30.8
50.2
36.2
59.0
40.7
40.9
45.3
Current Yr
21.4 101
12.5 3
18.5 24
22.7 13
35.7 22
21.2 8
30.8 9
14.1 22
All Yrs
Applications
Offers Offers as a % of applications
All Yrs
Enrolments Enrolments as a % of offers Deferrals Deferrals as a % of offers Lapses Lapses as a % of offers
Current Yr
All Yrs
50
3
13
10
10
3
3
8
All Yrs
12.0
11.5
10.5
18.8
13.2
9.9
13.6
10.8
Current Yr All Yrs
17.2 341
18.8 15
20.0 90
22.7 31
23.8 46
9.1 40
11.5 30
12.5 89
Current Yr
178
11
40
24
17
24
15
47
All Yrs
40.5
57.7
39.3
44.9
27.7
49.4
45.5
43.8
Current Yr
61.4
68.8
61.5
54.5
40.5
72.7
57.7
73.4
Current Yr
OTHER APPLICANTS Mature Age WA Year 12 consists of those applicants who were over 20 years of age before 1 March 2014, applying on the basis of an ATAR obtained in the current year (2013). Non-WA Year 12 includes all applicants who didn’t complete WA Year 12 in the current year, and includes interstate school leavers. Mature age WA Year 12 applicants received a slightly higher percentage of offers to applications (84.8%) compared to the non-WA Year 12 group (83.8%). Table I: Applications, Offers and Enrolments for Mature Age WA Year 12 and Non-WA Year 12 Applicants, 2013-2014 Mature Age WA Yr 12 Non–WA Yr 12 2014
2013
2014
2013
Applications
197
227
5,207
5,934
Total Offers
167
176
4,364
4,892
(% of applications)
84.8
77.5
83.8
82.4
Total Enrolments
137
130
3,655
3,776
(% of offers)
82.0
73.9
83.8
77.2
96
117
3,792
4,248
48.7
51.5
72.8
71.6
73
90
2,977
3,390
76.0
76.9
78.5
79.8
st
1 Pref Offers (% of applications) st
1 Pref Enrolments st
(% of 1 Pref offers) Deferrals (% of offers) Lapses (% of offers)
21
22
349
429
12.6
12.5
8.0
8.8
31
24
708
687
18.6
13.6
16.2
14.0
The data in Table J below includes all applicants who declared New Zealand or other overseas school leaving qualifications, the International Baccalaureate (IB) or the STAT.
Page 13
Note that an applicant who completed high school overseas and then sat the STAT prior to application would be counted in both the STAT and Overseas data. Table J: Applications, Offers and Enrolments for those declaring New Zealand School Leaving, STAT, International Baccalaureate or Other Overseas School Leaving, 20132014 New Zealand
STAT
IB
Overseas
2014
2013
2014
2013
2014
2013
2014
2013
Applications
78
117
1,010
1,195
133
157
383
399
(% of total applications)
0.4
0.6
5.4
6.1
0.7
0.8
2.1
2.1
Offers
49
85
857
986
86
114
312
329
(% of applications)
6.3
72.6
84.9
82.5
64.7
72.6
81.5
82.5
Enrolments
32
45
683
810
39
59
216
230
(% of offers)
65.3
52.9
79.7
82.2
45.3
51.8
69.2
69.9
4
16
70
71
6
13
40
38
(% of offers)
8.2
18.8
8.2
7.2
7.0
11.4
12.8
11.6
Lapses
13
24
104
105
41
42
56
61
16.5
28.2
12.1
10.6
47.7
36.8
17.9
18.5
Deferrals
(% of offers)
FLOW PATTERN OF NON-WA YEAR 12 APPLICATIONS The table below shows the number of non-WA Year 12 applications received and the total number that had been fully processed at the given dates. Table K: Flow of Non-WA Year 12 Applications Processing, 2012/13-2013/2014 2013/2014 2012/2013 Total Total % Total Total Received Processed Processed Received Processed 28 August 4 September
939 1,325
715 1,036
76.1 78.2
11 September
1,737
1,402
18 September
2,227
25 September
1,141
% Processed
775 1,128
67.9
1,524
80.7
1,969
1,500
76.2
1,839
82.6
2,550
2,092
82.0
2,915
2,490
85.4
3,336
2,646
79.3
2 October
3,721
3,145
84.5
4,263
3,448
80.9
9 October
3,861
3,525
91.3
4,464
4,050
90.7
16 October
4,026
3,847
95.6
4,679
4,501
96.2
23 October
4,212
4,122
97.9
4,874
4,710
96.6
30 October
4,381
4,293
98.0
5,099
4,949
97.1
6 November
4,573
4,472
97.8
5,306
5,158
97.2
13 November
4,774
4,667
97.8
5,557
5,425
97.6
20 November
5,012
4,911
98.0
5,858
5,694
97.2
27 November
5,295
5,160
97.5
5,468
97.8
96.9
4 December
5,590
6,248
6,055
11 December
5,758
5,692
98.9
18 December
5,938
5,867
25 December
5,938*
1 January
74.0
6,489
6,333
98.8
6,695 6,886
6,602 6,799
98.6 98.7
5,938*
100*
7,034
6,979
99.2
6,302
6,219
98.7
7,142
7,071
99.0
8 January
6,357
6,348
99.9
7,327
7,317
99.9
15 January
6,363
6,363
100
7,324
7,324
100
22 January
6,718
6,616
98.5
6,793
6,793
100%
7,616 7,685
7,554
FINAL
99.2 100%
7,685
97.6
*Statistics not done this week.
Page 14
0
No of Applications Total Offers
Page 15
2014
2013
2012
2011
2010
2009
2008
2007
2006
2005
2004
2003
2002
2001
2000
1999
1998
1997
1996
1995
1994
1993
1992
1991
1990
1989
1988
1987
1986
1985
1984
1983
1982
1981
1980
1979
1978
1977
APPLICATIONS AND OFFER STATISTICS 1977-2014
25000
20000
15000
10000
5000
WEB SITE STATISTICS 2013/2014 SUMMARY The TISCOnline suite comprises of four systems which include Public, Intersystem Data Validation and Replication, Member Administration and Course Administration. The statistics included in this report are related to the Public system only and were extracted from the public web server access logs and TISCOnline database. The statistics were obtained from 1 July 2013 to 30 June 2014. During this period there were over 38 million hits resulting in around 15 million page views. The busiest periods recorded were WA Year 12 Results, release of main round offers and the week leading up to on-time application fee deadline respectively. These three events alone generated over 28% of the total number of hits and over 26% of the total page views.
Snapshot for 2013/2014 Processing Year Parameter Total Hits Total Page Views Total Unique Visitors Total Sessions Total Duration for all Sessions Total Data Transferred Average Hits Per Day Average Data Transferred Per Day Average Session Duration Maximum Concurrent Sessions TISCOnline Active Members
Statistics 38 million 15 million 289,987 (Unique Internet Addresses) 753,502 13 years 173.88 Giga Bytes 173,88 487 Mega Bytes 9.30 minutes 1,493 26,089
Busiest Periods Event
Period
WA Year 12 Results & COPs[1] Main Round Offers & COPs On-time Application Deadline [1]
29/12/13 - 4/01/14 16/01/14 - 22/01/14 21/09/13 - 27/09/13
Hits 4.9 million 3.3 million 2.7 million
Page Views 1.7 million 1.1 million 1.2 million
Visitors
Size
(Giga Bytes)
34,376 28,710 16,044
21.44 13.31 9.76
COP denotes Change of Preferences.
Hits:
All valid accesses to the web server; eg an html page with 5 graphics, 1 style sheet and 1 JavaScript file will result in 7 hits each time this page is accessed.
Page Views:
Number of times a page is accessed. Page views only include hits to the page; eg. If index.html includes 5 graphics, 1 style sheet and 1 JavaScript file it will be counted as 1 page view only.
Size:
Total number of bytes transferred for hits or page views.
Visitors:
Corresponds roughly to the total number of persons who visited the site. The figure is achieved by counting unique IP Addresses and therefore the same person may get counted multiple times if his/her IP address changes or he/she accesses the site from different computers. On the other hand multiple persons may get counted as a single visitor if they have a single point of internet access which most organisations do. Also note that if a single visitor views 10 different pages or the same page 10 times it will be counted as 10 page views and 1 visitor.
Sessions:
The period of time a user interfaces with an application. Sessions are similar to visitors, except that they can timeout (20 minutes). If a visitor leaves the site and comes back before timeout, it is still a single session; otherwise it will count as two sessions. Concurrent sessions roughly correspond to the number of users accessing application simultaneously.
Active Members:
Users registered with TISCOnline and have successfully authenticated at least once. Page 16
Busiest Days The following table lists the 10 busiest days during 2013/2014 processing year, six of which are related to the on-time application deadline. Hits
Page views
29/Dec/2013
2,349,466
786,606
17,481
First day of WA Year 12 results published
Date
Visitors
Event
16/Jan/2014
1,211,102
369,413
12,523
First day of main round offers published
30/Dec/2013
920,888
335,163
11,171
Second day of WA Year 12 results published
17/Jan/2014
863,625
298,454
13,482
Second day of main round offers published
26/Sep/2013
572,033
257,239
4,067
2/Jan/2014
448,695
173,463
5,267
A day before on-time applications deadline Leading up to main round applications and change of preferences deadline
27/Sep/2013
435,818
193,085
3,673
Last day for on-time applications
25/Sep/2013
432,337
196,501
3,404
1/Nov/2013
399,475
344,350
1,477
3/Jan/2014
390,692
147,784
4,770
Leading up to on-time applications deadline Publication of mature age brochure for 2014 admissions Leading up to main round applications and change of preferences deadline
Page 17
Top 20 Most Relevant Pages/Services by Page Views The 2013/2014 processing year followed a general trend from previous years in terms of service utilisation. The table below lists the top 20 most utilised services for the processing year. #
[1]
Page Views
Page/Service Description
1
598,464
Course search
2
481,449
TISC Home page – Latest News
3
272,301
Post authentication member welcome page
4
176,483
Individual course detail page
5
144,430
Information about requirements and preparation for applying online
6
135,933
WA Year 12 Results view attempts by authenticated users
7
127,729
ATAR Calculator
8
75,532
University offer view attempts (both success and unsuccessful attempts)
9
60,176
How to apply online
10
58,919
About ATAR information page
11
40,381
Forgotten/new password request
12
39,044
My Course Folder[1]
13
33,005
Important dates (TISC Calendar)
14
29,853
Frequently Asked Questions
15
27,702
2003-onwards ATAR cut-offs ranks
16
26,802
Change of preferences committed page
17
24,115
Information about university admission
18
10,769
Downloads page
19
3,640
Information about ordering UAAL
20
3,325
Subscription Request
My Course Folder Service
A registered user feature, which facilitates short listing courses for reference purpose. Users can prioritise courses within the folder and transfer selected courses to specified preferences in the application. This processing year 3,513 users utilised this feature short listing 346 unique courses with an average of 3 courses per user.
Page 18
MONTHLY REPORT This report shows statistics for each month for the 2013/2014 processing period. The table lists monthly total for each category, whereas the graph illustrates monthly usage as a percentage of total over the measured period in a corresponding category. September 2013 registered highest hits (18.82% of total), highlighting a rush to beat the deadline for on-time applications. January 2014 registered at the second highest with 18.48% of total hits due to events relating to applications and change of preferences deadlines for main and second round offers, and the release of main round offers. December 2013, release of WA Year 12 results, registered at the third highest with 18.34% of total hits.
Month
Hits
July 2013 Aug 2013 Sep 2013 Oct 2013 Nov 2013 Dec 2013 Jan 2014 Feb 2014 Mar 2014 Apr 2014 May 2014 Jun 2014 Total
Page views 463,639 1,755,400 3,107,938 1,028,180 1,731,185 2,395,356 2,385,059 562,961 360,977 320,288 391,89 484,512 14,987,390
1,165,214 4,195,098 7,204,487 2,752,280 3,385,477 7,021,951 7,073,611 1,644,653 880,574 752,123 966,433 1,235,486 38,277,387
Size
Unique Visitors
(Giga Bytes)
20,344 32,834 41,017 29,130 28,311 57,225 62,504 25,109 19,487 17,399 21,326 22,935 -
6.63 18.68 26.95 11.96 11.73 29.36 30.09 8.99 5.83 5.65 7.56 10.44 173.87
0
Jul 13
Aug 13
Sep 13
Oct 13
Nov 13
Dec 13
Jan 14
Feb 14
Mar 14
Apr 14
May 14
Page 19
Unique Visitors Size
Hits Page Views
Unique Visitors Size
Hits Page Views
Hits Page Views Unique Visitors Size
Unique Visitors Size
Hits Page Views
Size
Unique Visitors
Unique Visitors Size
Hits Page Views
Size
Page Views Unique Visitors Size
Hits
Size
Unique Visitors Size
Hits Page Views
5
Hits Page Views
10
Unique Visitors
15
Size
20
Hits Page Views
Percentage
25
Hits Page Views Unique Visitors Size
30
Hits Page Views Unique Visitors
35
Hits Page Views
Unique Visitors
Monthly Usage in Percentage
Jun 14
UNIVERSITY APPLICATIONS Since the opening on 12 August 2013 a total of 18,622 web applications (11,829 WA Year 12 and 6,793 Non-WA Year 12) were processed for university admission, out of which 17,931 (96.29%) were paid online and 691 (3.71%) were paid using alternative payment methods via TISC. The upward trend in online payment method has continued since the inauguration of TISCOnline; this year 280 fewer applications were paid via TISC than the last year. All applicants who wish to change preferences must do so online. TISC staff make manual changes for error corrections, withdrawals of courses and other reasons. This year a total of 96.96% changes of preferences were committed via online and 3.04% were done by TISC staff. Applications and Change of Preferences Committed Online Applications
[1]
Total Paid
Paid Online
Paid at TISC
18,622
17,931
691
Changes of Preferences Committed Declared but not Paid 1,131
Via Online
By TISC
17,205
540
[1]
Total
17,745
Includes an applicant’s multiple change of preferences on the same day.
Graphs below show trend for change of preferences for online applications since TISCOnline became the primary method for lodgement of applications.
Trend for Method of Payment 100 90
Percentage
80 70 60 50 40 30 20 10 0
2006/2007
2007/2008
2008/2009
2009/2010
Paid via Online %
2010/2011
2011/2012
2012/2013
2013/2014
Paid via TISC %
Trend for Change of Preferences 100 90
Percentage
80 70 60 50 40 30 20 10 0
2006/2007 2007/2008 2008/2009 2009/2010 2010/2011 2011/2012 2012/2013 2013/2014
COP via Online %
COP via TISC %
Page 20
Applications and Change of Preferences by Date The graph below shows daily activity for the number of applications submitted and changes of preferences committed online. A very high jump in applications towards end of September 2013 reflects a rush to beat the on-time application deadline at 11:00pm 27 September. The change of preferences show increased activity from the release of WA Year 12 results (29 December 2013) until closing date for main round offers preparation (3 January 2014), and from opening date for second round offers preparation (16 January 2014) until the final closing date (11:00pm 22 January 2014).
Applications and Change of Preferences by Date 1,400
1,200
800
600
400
Applications
Change of Preferences
Page 21
20/01/2014
13/01/2014
6/01/2014
30/12/2013
23/12/2013
16/12/2013
9/12/2013
2/12/2013
25/11/2013
18/11/2013
11/11/2013
4/11/2013
28/10/2013
21/10/2013
14/10/2013
7/10/2013
30/09/2013
23/09/2013
16/09/2013
9/09/2013
2/09/2013
26/08/2013
0
19/08/2013
200
12/08/2013
Number of App/COP
1,000
WA YEAR 12 RESULTS AND ATARS The WA Year 12 results and ATARs were released at 4:00pm 29 December 2013, a day earlier than the publicised date. Since the opening a total of 13,474 students have viewed their results 43,708 times. The busiest day recorded was 29 December when results were viewed 24,514 times by 11,068 students. This day also registered over 2.3 million hits, over 0.76 million page views and 17,481 unique visitors to the website. The following two tables list daily result statistics for a 7 day period from the opening date, and hourly statistics for the busiest day. Results viewed by Date Date/Time 29/Dec/2013 30/Dec/2013 31/Dec/2013 1/Jan/2014 2/Jan/2014 3/Jan/2014 4/Jan/2014
Results Views 24,514 7,452 1,747 951 1,628 923 346
Students 11,068 4,046 1,111 642 1,109 670 262
Results viewed on 29 December by Hour Hour of Day 4:00 PM – 5:00 PM 5:00 PM – 6:00 PM 6:00 PM – 7:00 PM 7:00 PM – 8:00 PM 8:00 PM – 9:00 PM 9:00 PM – 10:00 PM 10:00 PM – 11:00 PM 11:00 PM – Midnight
Results Views
Students 7,200 6,302 3,737 2,233 1,792 1,419 1,136 695
4,243 3,716 2,229 1,429 1,107 888 706 440
Page Views:
Number of times a page is accessed. Page views only include hits to the page; eg. If index.html includes 5 graphics, 1 style sheet and 1 JavaScript file it will be counted as 1 page view only.
Visitors:
Corresponds roughly to the total number of persons who visited the site. The figure is achieved by counting unique IP Addresses and therefore the same person may get counted multiple times if his/her IP address changes or he/she accesses the site from different computers. On the other hand multiple persons may get counted as a single visitor if they have a single point of internet access which most organisations do. Also note that if a single visitor views 10 different pages or the same page 10 times it will be counted as 10 page views and 1 visitor. Page 22
UNIVERSITY OFFERS The main round offers were published online at 5:00pm 16 January 2014 and second round offers were published at 5:00pm 3 February 2014. Since offers opening a total of 12,882 applicants have viewed their main round offers 42,267 times, and 1,645 applicants have viewed their second round offers 3,404 times. The busiest period recorded was between 16 and 17 January which registered 24,338 offer views by 11,536 applicants. Overall, these two days recorded over 2 million hits, over 0.66 million page views and 18,739 unique visitors. The busiest hours on these days were between 5pm to midnight on 16 January and between 7am to 6pm on 17 January. Main Round Offers viewed by Date Date/Time 16/Jan/2014 17/Jan/2014 18/Jan/2014 19/Jan/2014 20/Jan/2014 21/Jan/2014 22/Jan/2014
Offer Views 14,710 9,628 1,705 1,271 1,856 1,715 1,546
Applicants 8,448 5,459 1,152 884 1,217 1,080 981
Second Round Offers viewed by Date Date/Time 3/Feb/2014 4/Feb/2014
Offer Views
Applicants 1,467 1,882
773 1,134
Page Views:
Number of times a page is accessed. Page views only include hits to the page; eg. If index.html includes 5 graphics, 1 style sheet and 1 JavaScript file it will be counted as 1 page view only.
Visitors:
Corresponds roughly to the total number of persons who visited the site. The figure is achieved by counting unique IP Addresses and therefore the same person may get counted multiple times if his/her IP address changes or he/she accesses the site from different computers. On the other hand multiple persons may get counted as a single visitor if they have a single point of internet access which most organisations do. Also note that if a single visitor views 10 different pages or the same page 10 times it will be counted as 10 page views and 1 visitor. Page 23
WAUFP RESULTS The Standard WAUFP and WAUFP Fast Track Results were published online at 5:00pm 10 December 2013. Since the opening a total of 204 WAUFP candidates have viewed their results 767 times. Standard and Fast Track WAUFP Results viewed by Date Date/Time 10/Dec/2013 11/Dec/2013 12/Dec/2013 13/Dec/2013 14/Dec/2013 15/Dec/2013 16/Dec/2013
Results Views
Students 250 187 85 31 12 11 27
120 104 53 23 10 6 23
Starting from 2013, a Mid-Year WAUFP program has been introduced. Results for the first Mid-Year WAUFP were published at 2:30pm 17 June 2014. A total of 20 candidates participated in Mid-Year program, out of which 19 viewed their results online.
UAAL HARDCOPY ORDERS This year 2,571 students ordered 2,922 Universities Admission Advice Letter (UAAL) hardcopies via TISCOnline by online credit card payment.
TISCONLINE STATIC CONTENT SEARCH Content search facility allows users to search static contents within TISCOnline. This year a total of 19,574 search queries have been committed including 18,456 distinct phrases. The highest number of search queries per day (781) was recorded on 29 December 2013 for Year 12 results opening. Top five most relevant searches this year were “preferences”, “university admissions advice”, “UAAL”, “step up” and “automatic safety net”.
BROWSER COMPATIBILITY TISCOnline has been fully tested with four leading Internet browsers, which are listed below with usage statistics. Browser Chrome Firefox Internet Explorer Safari
Hits 11.91 million 3.51 million 6.24 million 25.36 million
Page Views 4.89 million 1.38 million 2.55 million 10.86 million
Visitors 106,395 8,531 8,759 202,488
MOBILE DEVICES COMPATIBILITY Traffic from mobile devices has continued to increase. TISCOnline has been tested to function on default browsers of leading portable devices running Apple iOS and Google’s Android operating system. Mobile OS Apple iOS devices Google Android devices
Hits 5.75 million 1.37 million
Page Views 1.88 million 0.4 million
Visitors 8,487 8,371
Page 24
WEB REFERRALS The referral statistics represent traffic to TISCOnline from a direct link on external websites. It helps to identify major sources of external traffic as opposed to direct navigation to TISCOnline. The figures listed below are aggregated across all websites, per organisation, hosted under primary or sub domains as well as known associated websites hosted under different domain names. Referrals from Member Universities This year overall 8,455 unique visitors were referred to TISCOnline from the member universities’ websites, covering 8,298 from Curtin, 5,012 from ECU, 2,622 from Murdoch and 8,224 from UWA. The Curtin figures include referrals from Studentbox, a website targeted at high school students and run by Curtin. The Studentbox website alone referred 3,621 unique visitors for a total of 5,397 times. The ECU figures include referrals from Coursefinder, a website targeted at students researching courses for online or distant education. The Coursefinder website alone referred 157 unique visitors for a total of 207 times. The table and graphs below shows monthly statistics for 2013/2014 processing period.
Month
Curtin Referrals
ECU
Visitors
Referrals
Murdoch
Visitors
Referrals
UWA
Visitors
Referrals
Total
Visitors
Referrals[1]
Jul 2013
2,769
2,015
497
958
273
254
881
805
4,420
Aug 2013
3,827
2,666
1,109
958
428
394
1,237
1,103
6,601
Sep 2013
3,634
2,708
863
783
324
309
1,225
1,130
6,046
Oct 2013
2,900
2,218
441
394
261
248
875
803
4,477
Nov 2013
3,020
2,232
458
418
280
264
764
682
4,522
Dec 2013
2,605
2,013
446
403
249
228
931
829
4,231
Jan 2014
3,473
2,515
667
594
325
302
1,781
1,616
6,246
Feb 2014
1,130
916
301
279
151
140
647
575
2,229
Mar 2014
1,026
835
233
213
142
67
474
427
1,875
Apr 2014
779
608
202
189
119
53
474
433
1,574
May 2014
1,259
969
304
305
178
79
650
569
2,391
Jun 2014 Total Referrals[1]
1,308
993
345
323
205
93
718
638
2,576
[1]
27,730
-
5,866
-
2,935
-
10,657
-
47,188
Represent referral to contents pages, eg a link to a TISCOnline homepage.
Curtin
Jul, 13
Curtin ECU Murdoch UWA
Curtin ECU Murdoch UWA
Curtin ECU Murdoch UWA
Curtin ECU Murdoch UWA
Curtin ECU Murdoch UWA
ECU Murdoch
ECU Murdoch UWA
ECU Murdoch UWA
ECU Murdoch UWA
ECU Murdoch UWA
ECU Murdoch UWA
UWA
Curtin
Curtin
Curtin
Curtin
Curtin Curtin
4,400 4,000 3,600 3,200 2,800 2,400 2,000 1,600 1,200 800 400 0
ECU Murdoch UWA
Referrals
Monthly Referrals
Aug, 13 Sep, 13 Oct, 13 Nov, 13 Dec, 13 Jan, 14 Feb, 14 Mar, 14 Apr, 14 May, 14 Jun, 14
Page 25
0
Jul, 13
Curtin
Curtin ECU Murdoch UWA
Curtin ECU Murdoch UWA
Curtin ECU Murdoch UWA
Curtin ECU Murdoch UWA
Curtin ECU Murdoch UWA
ECU Murdoch
ECU Murdoch UWA
ECU Murdoch UWA
400
ECU Murdoch UWA
800
UWA
1,200
ECU Murdoch
1,600
ECU Murdoch UWA
UWA
2,000
Curtin
Curtin
Curtin
2,400
Curtin
Curtin
2,800
ECU Murdoch UWA
Unique Visitors
3,200
Curtin
Monthly Unique Visitors
Aug, 13 Sep, 13 Oct, 13 Nov, 13 Dec, 13 Jan, 14 Feb, 14 Mar, 14 Apr, 14 May, 14 Jun, 14
Graphs below show referral movement for member universities over the last six years. The noticeable variation in 2010/2011 relates to the first year of new TISCOnline, where links to individual pages had not yet been fully updated to conform to new TISCOnline.
Yearly Referrals
30,000 25,000
Referrals
20,000 15,000 10,000 5,000 0
2008/2009
2009/2010
2010/2011
Curtin
ECU
2011/2012
2012/2013
Murdoch
UWA
2013/2014
Yearly Unique Visitors
14,000 Unique Visitors
12,000 10,000 8,000 6,000 4,000 2,000 0
2008/2009
2009/2010 Curtin
2010/2011 ECU
2011/2012 Murdoch
2012/2013
2013/2014
UWA
Page 26
Referrals from other Major Websites Two non-university websites with noticeable referral statistics were Facebook, with 3,367 referrals by 1,976 visitors, and School Curriculum and Standards Authority (SCSA), with 1,607 referrals by 1,412 visitors. Compared to last year, Facebook visitor referrals are down by 39.18%, and SCSA up by 39.25%. Referrals from Major Search Engines and Search Phrases These referrals represent traffic where users search a phrase via a search engine and then follow a link in the results to TISCOnline. Google registered the highest referrals at 92.4% (143,251 hits) followed by Bing at 5.4% (8,361 hits) and Yahoo at 2.2% (3,365 hits). The top five search phrases recorded were “TISC” (19,860 hits), “ATAR Calculator” (2,517 hits), “TISC login” (938 hits), “TISC ATAR Calculator” (932 hits) and “www.tisc.edu.au” (773 hits). Direct Access (No Referrals) This represents traffic where users visit TISCOnline directly, eg by typing a URL in the browser address bar, by opening a bookmark or by clicking a link in an email. This year over 2.32 million direct visits were recorded by 11,277 unique visitors.
EMAIL SUBSCRIPTION SERVICE UPDATES A total of 2,592 subscribers are currently active on TISCUpdates recipient list (2,613 in June 2013). Since July 2013, a total of 422 new subscribers have signed up.
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SPECIAL TERTIARY ADMISSIONS TEST The Special Tertiary Admissions Test (STAT) is an aptitude test designed to assess a range of competencies considered important for success in tertiary study. Many tertiary institutions in Australia use STAT as part of their admissions procedures for mature-age applicants. TISC uses two tests: a Multiple Choice test (STAT MC) and a Written English test (STAT WE). STAT MC is a two-hour test containing 70 questions, half of which have a verbal emphasis (social science/humanities) while the other half have a quantitative emphasis (mathematical/science). STAT WE is a one-hour written English test, consisting of two short essay questions. Part A is a public affairs issue that invites argument, while Part B asks candidates to write from a more personal point of view. Each section gives a choice of four topics. Both tests are produced and marked by the Australian Council for Educational Research (ACER) in Victoria. Each year a number of questions in the test papers are changed so that all questions are replaced over a five-year period. All interstate results are sent to TISC which places them into a national database. Overseas test sessions are all administered by ACER, which then forwards the results to TISC. The information is entered into the national database by TISC, which produces results letters. These are then despatched to candidates. ACER also organises a number of special sittings in Victoria every year. Results for these sessions are also sent to TISC and processed in the same way as for the overseas sessions.
STAT ENROLMENTS In the 2013 STAT year 1,995 candidates attended STAT (this includes 368 school leaver candidates who sat in January). This is a decrease on the previous year when 2,126 candidates sat STAT. The following table shows the breakdown of enrolments in each test as well as a comparison with previous years:
Written English & Multiple Choice Multiple Choice only* Written English only Multiple Choice Total Written English Total Total Number of Candidates
2011 Booked
Attended
2012 Booked
Attended
2013 Booked
1,527 337 272 1,864 1,799
1,431 348 273 1,779 1,704
1,540 241 440 1,781 1,980
1,437 251 438 1,688 1,875
1,422 246 423 1,668 1,845
1,321 252 422 1,573 1,743
2,136
2,052
2,221
2,126
2,091
1,995
Attended
* From the table, it can be seen that the numbers booked to sit only the Multiple Choice test are less than those who actually sat the test. This is because some candidates enrol in both the Multiple Choice and the Written English tests, but then leave after the Multiple Choice section and do not reapply to sit the Written English test.
STAT SCORES From 2010 ACER changed the methodology of STAT scores from that used previously. This meant that STAT scores from May 2010 onwards had a different meaning from previous years (1996-2009). The minimum STAT scores required by the universities for candidates with results from 2010 onwards are as follows: Minimum Minimum MC score WE Score Curtin University 135 (Verbal or Quantitative) 140 Edith Cowan University 110 (Verbal or Quantitative) 140 Page 28
Murdoch University The University of Western Australia: STAT alone entry Competence in English
135 (Verbal or Quantitative)
140
140 (Verbal Only) 140 (Verbal Only)
160 140
In 2013, 985 (74.6%) of the 1321 candidates who sat both STAT WE and STAT MC met the minimum requirement for admission to ECU and 973 (73.6%) for Murdoch and Curtin universities. Of the 1321 candidates who sat STAT MC and STAT WE, 353 (26.7%) obtained the minimum marks of 140 in STAT MC (Verbal) and 160 in STAT WE required by UWA. With the changed methodology there is the possibility that there may be scores slightly below 100 and slightly above 200. The results are shown below in table form: Minimum Score
Maximum Score
Mean
Standard Deviation
STAT MC
120
198
148.38
10.83
STAT WE
99
213
149.76
10.83
TESTING SESSIONS IN THE METROPOLITAN AREA There were ten metropolitan sessions run throughout the year at Canning College in Bentley. The dates for these are shown below: 4 May 2013 25 May 2013 22 June 2013 24 August 2013 21 September 2013
19 October 2013 9 November 2013 23 November 2013 4 January 2014 1 February 2014
The first three sessions were held in semester one, primarily for second semester university or State Training Provider (formerly TAFE) entry. An extra February session was held again this year. This was at the request of some of the universities. 79 candidates booked for this session and 68 attended. Results were not available in time for the second round of offers. There were two special sessions (one in May, the other in November) held on a Friday morning at TISC for people who, for work or religious reasons, could not sit STAT on a Saturday. These two sessions help minimise the number of individual sittings at TISC for candidates in this category. The first of these sessions was held on 17 May 2013 and 4 candidates sat both STAT MC and STAT WE (9 in May 2012). The second session was held on 15 November 2013 and 9 candidates sat STAT MC and STAT WE (5 in November 2012). Sessions were also organised for 16 candidates with special needs where a disability was involved: •
6 candidates who only required extra time did their test at Canning College. 1 candidate who required the exam papers to be printed on green coloured paper also sat the test at Canning College. They were school leavers invited to sit STAT in order to meet the competence in English requirement of the universities.
•
The remaining 9 candidates sat the test at TISC. One of these candidates was visually impaired and required a visually impaired paper, which only contained verbal questions, to be sent from ACER. This candidate also required a scribe and reader for both sections of the STAT.
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No additional charge was raised by TISC for organising and running the sessions for these 16 candidates.
SCHEDULED TESTING SESSIONS IN REGIONAL AREAS Tests in regional areas were held during a specified week in both May and November 2013. This week is advertised every year on the STAT booking form. Venues and supervisors are organised by the STAT Coordinator. In May, a session was confirmed whenever a minimum of three candidates had applied. In November, sessions were run regardless of the number of applicants, and so half of the sessions were organised for up to three candidates only. In May 2013, 4 sessions were held in 4 regional centres, and in November 2013, 11 sessions were held in 11 centres including 4 of the centres where a session was held in May 2013. Although a similar number of STAT sessions were held as in the previous year, the overall numbers sitting in a regional area decreased. 60 candidates sat the STAT in regional areas in 2013 compared to 74 who sat in 2012. Enrolments for the 2013 (2012) country testing sessions were as follows: Centre Albany Broome Bunbury Carnarvon Esperance Geraldton Kalgoorlie Karratha
Number Sitting 13 (29) 1 (2) 20 (22) 1 (0) 2 (1) 12 (4) 3 (6) 3 (2)
Centre Kununurra Narrogin Newman Northam Port Hedland Tom Price Warmun Total*
Number Sitting 1 0 1 0 3 0 0
(1) (1) (1) (1) (1) (2) (1)
60
(74)
* This number includes candidates who sat only one test (STAT MC or STAT WE) and candidates who sat both tests.
Below is a comparison of the total number of enrolments for the country STAT from 2009 through to 2013. 2009 2010 2011 2012 2013 STAT Multiple Choice 194 123 84 72 55 STAT Written English 195 127 82 69 56
SCHEDULED TESTING SESSIONS IN PRISONS TISC has a very flexible policy for scheduling testing sessions in prisons as the prisons have Education Officers available to supervise the candidates. Contact is made with the Education Officers each year and sessions can be held on a week day between May and November each year. For the last three years, only a few prisons have held STAT sessions each year (2 prisons in 2013, 2 prisons in 2012 and 2 prisons in 2011). During the 2013 STAT year three sessions were run in two prisons: Location Wooroloo Bunbury Total
Attended 2 1 3
SPECIAL USE OF STAT A large number of candidates sitting the 4 January 2014 session were Year 12 students who had achieved a competitive ATAR but had not met competence in English. Results were available in time for the main round of university offers. The University of Western Australia requires Year 12 students to take both STAT Written English and STAT Multiple Choice tests and to achieve a mark of 140 or better in both STAT WE and STAT MC (Verbal component). The other three public universities require Year 12 students to sit STAT WE only and to achieve a mark of 140 or better in this test. Page 30
There were 368 Year 12 students sitting the STAT in January 2014, of whom 250 sat STAT WE only. The number of students sitting only STAT WE decreased by 14.7% on the 293 who sat in the previous year. For a number of years the universities have also considered students' standardised exam or standardised moderated school assessments in determining competence in English, for those students whose scaled score is less than 50. The standardised mark required was set at at least 55 for Curtin, ECU and Murdoch and 60 for UWA. In 2013 Curtin University and UWA conceded competence in English to students whose scaled score in an English course was between 49.0 and 49.9 inclusive. This gave competence in English to 264 WACE students (204 TISC applicants, 36 non-applicants and 24 international students). This may have contributed to the reduction in STAT bookings, although it is not known how many of these students would have been conceded anyway on the basis of standardised components. 83.6% of those who used only STAT WE to meet literacy actually met this requirement. 78.8% of those using both STAT MC and STAT WE met competence in English for UWA. The figures for 2013 (2012) are shown in the table below. Attended Met UWA requirement of WE mark and MC verbal mark ≥140 Met Curtin, ECU and Murdoch requirement of WE mark ≥140
STAT MC + WE 118 (142) Population %
STAT WE only 250 (293) Population %
93 (93)
78.8 (65.5)
-
-
107 (121)
90.7 (85.2)
209 (236)
83.6 (80.5)
*NB: Among the 21.2% who did not meet the literacy requirement for UWA via STAT MC and STAT WE, a number of candidates may have met the requirement via STAT WE (for ECU, Curtin University and Murdoch University) if their English mark was 140 or more.
A January STAT comparison with the past years’ figures is shown below: Year
Total number of candidates
STAT Multiple Choice (MC)
STAT Written English (WE)
Score of ≥140 in WE
% Achieving ≥140 in WE
Score of ≥140 in STAT MC (Verbal) + in STAT WE
% Achieving ≥140 in STAT MC (Verbal) + in STAT WE
2011 2012 2013
307 435 368
108 142 118
307 435 368
227 357 316
73.9% 82.1% 85.9%
74 93 93
68.5% 65.5% 78.8%
STAT NATIONAL DATABASE The STAT National Database was established in November 1996. It was developed and is administered by TISC. It contains results for all candidates who have sat STAT in Australia from 1996 onwards. The interstate Tertiary Admissions Centres send results files electronically after each STAT sitting in their state.
CHANGES THAT OCCURRED IN 2013: 1. Security was used at Canning College for the 23 November and 4 January testing sessions only, due to the number of candidates sitting. 2. An additional session was again held on 1 February 2014 at the request of the universities. 68 candidates attended this session compared with 82 who sat the 2 February 2013 test. 3. Work continues on developing an online STAT booking process, but it is not expected to be available until the 2015 STAT year. Page 31
WESTERN AUSTRALIAN UNIVERSITIES’ FOUNDATION PROGRAM The Western Australian Universities’ Foundation Program (WAUFP) is a course of academic study for entry to the four public universities in Western Australia. The program is designed for international students who do not have a strong English language background and whose matriculation level is not sufficient for entry into Western Australian universities. The program commenced in 1993 and runs from February to November. Fast Track WAUFP is designed for above average international students who have met academic background requirements of university entrance. It aims to give the students an opportunity to experience teaching and learning in the English language medium and to provide them with the opportunity to remedy any deficiencies in their academic background. The program commenced in 1999 and ran from August to mid-December at Tuart College. In 2006 the length of the Fast Track program was extended and now runs from June to December. In May 2014 the inaugural WAUFP Mid-Year Entry program examinations took place. Twenty students, including one local student, sat the examinations. The Mid-Year WAUFP offered eight courses including English Stage 3 to cater to local students.
PROVIDER COLLEGES AND STUDENT NUMBERS Provider Colleges in 2013 were: • Canning College (WAUFP and Mid-Year WAUFP) • Murdoch College (WAUFP) • Tuart College (Fast Track WAUFP) Student enrolments by college a) WAUFP The final number of students enrolled in 2013 was 199 as compared to 195 in 2012. This was a slight increase of 2%. The decrease in student numbers since 2010 is 43%. Due to a change in State government policy, Tuart College was unable to enrol under 18 year old students in the program in 2013. It therefore only offered the WAUFP Fast Track. Final College enrolments were as follows for 2013 (2012): Canning College Murdoch College Tuart College Total
137 (133) students 54 ( 36) students 8 ( 26) students 199 (195) students
b) Fast Track WAUFP Sixteen students enrolled in 2013 as compared to 13 in 2012 and 12 in 2011. c) Mid-Year WAUFP Twenty six students enrolled in the 2013/2014 program, including seven local students. Twenty students sat the final examinations, including one local student.
STUDENT SUBJECT ENROLMENTS 16 subjects were offered in WAUFP and 8 subjects were offered in Fast Track and Mid-Year Entry. The numbers of students who sat each subject examination are shown in the table on the following page.
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SUBJECTS Accounting & Finance 3AB Applied Information Technology 3AB Business Management and Enterprise 3AB Chemistry 3AB Computer Science 3AB ELACS Earth and Environmental Science 3AB Economics 3AB English 3AB Human Biological Science 3AB Mathematics 2CD Mathematics 3AB Mathematics 3CD Mathematics Specialist 3CD Modern History Physics 3AB Psychology 3AB
WAUFP
FAST TRACK
MID-YEAR
61 ( 63) 3 ( 5) 57 ( 43)
10 ( 5)
8
103 (101) 22 ( 33) 199 (194)* 6 ( 8) 24 ( 41)
6 ( 8)
13 9 19
16 (13) 10 ( 5)
52 ( 46) 17 ( 24) 90 ( 72) 89 ( 97) 34 ( 49) 3 ( 0) 70 ( 78) 25 ( 18)
1
9 ( 4)
11 9
7 ( 9) 6 ( 8) 6 ( 8)
11
*In 2012 1 student was absent from the ELACS examination and 2 students were repeating WAUFP and did not sit the ELACS examination as they had attained English competency in the previous year.
NATIONALITY GROUP a) WAUFP Over the past 7 years approximately three quarters of all WAUFP students have come from Malaysia, China, Hong Kong and Singapore. The table below shows the changes over these years. Country
Percentage of students from different countries 2006
2007
2008
2009
2010
2011
2012
2013
Malaysia
24%
35%
35%
36%
30%
33%
34%
38%
China
28%
20%
27%
30%
31%
29%
29%
33%
Hong Kong
12%
10%
10%
6%
8%
20%
10%
2%
Singapore
13%
11%
6%
5%
8%
9%
11%
10%
Vietnam
1%
2%
3%
5%
5%
3%
4%
4%
Total
77%
776%
78%
77%
77%
81%
84%
83%
In 2013 the number of students from Vietnam (8), at 4% of the total, exceeded those from Hong Kong for the first time. b) Fast Track WAUFP All 16 students came from Indonesia. c) Mid-Year WAUFP Students came from Australia (1), China (4), East Timor (1), Hong Kong (2), Iran (1), Malaysia (7), Singapore (2) and Zambia (2).
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SETTERS, CHECKERS AND MARKERS a)
WAUFP
Sixteen subject examination papers were written in 2013 compared to 15 in 2012. All subjects, except ELACS, adopted the School Curriculum and Standards Authority Courses of Study syllabi. All subject examinations were at stage 3 except for Mathematics 2CD. There were only 2 new setters. One set the Computer Science 3AB paper and the other set the Human Biological Science 3AB paper. Both these papers were well received. To ensure impartiality, TISC continued its policy of appointing examination setters from outside the Provider Colleges. Only 4 setters came from within the Colleges. All subject checkers and all subject markers came from within the Provider Colleges and this proved to be very important in ensuring the use of appropriate language for international students and maintain the overall quality of the examination papers. All papers were marked independently by 2 markers. The marking processes ran smoothly for all subjects. b)
Fast Track WAUFP
Tuart College staff set and marked the final examination papers and external checkers were appointed by TISC. The process of setting the examinations ran smoothly and the final examination papers were of a good standard. The marking and supervision of the examinations also went well. c)
Mid-Year WAUFP
Eight subject examination papers were written in 2013/2014. All subjects, except ELACS, adopted the School Curriculum and Standards Authority Courses of Study syllabi. All subject examinations were at stage 3. There were only 2 new setters. One set the Physics 3AB paper and the other set the English 3AB paper. Most subject checkers and subject markers came from within the Provider Colleges (including retired teachers), and this proved to be very important in ensuring the use of appropriate language for international students and maintain the overall quality of the examination papers. All papers were marked independently by 2 markers. The marking processes ran smoothly for all subjects.
SPECIAL TERTIARY ADMISSIONS TEST (STAT) The STAT Multiple Choice Section was held during the examination weeks. All tests ran smoothly and the results were used to scale students’ final subject examinations. Each student was sent a STAT Result Letter which was posted to them with their WAUFP Notification of Results.
FINAL EXAMINATIONS a)
WAUFP
An examination timetable was prepared by TISC and distributed to the colleges at the beginning of August. The final examinations were held over 2 weeks and coincided with the WACE examinations. Due to the very small number of students enrolled at Tuart College, these students sat their examinations at Canning College. TISC organised the supervision of the examinations. The Chief Supervisors appointed to each college attended a training meeting at TISC the week before the commencement of the examinations. At this meeting all examination procedures were reviewed. All supervisors were sent a Supervisor’s Manual outlining how to run the examinations and all signed a Supervisor’s Agreement that outlined their duties. Page 34
TISC ensured that all supervisors held a current Working with Children Check card. The examinations ran smoothly and all supervisors performed well. There were no complaints concerning the supervisors and there were no reports of students' cheating. b)
Fast Track WAUFP
An examination timetable was prepared by TISC in mid-November. Tuart College printed the examination papers and all examinations were held at the college. TISC organised the supervision of the examinations and all examinations ran smoothly. c)
Mid-Year WAUFP
An examination timetable was prepared by TISC in April. All examinations were held at Canning college. TISC organised the supervision of the examinations and all examinations ran smoothly.
EVALUATION OF THE EXAMINATION PAPERS An evaluation sheet was sent to all colleges to gain feedback from teachers but very few teachers responded. Those who did respond described the subject examination they were reviewing as fair, which is an excellent result.
SUBJECT MODERATION a)
WAUFP
Moderation of each college’s assessments was carried out by standardising them to the same mean and standard deviation as the exam results of each college.
SCALING a)
WAUFP
The Scaling Meeting was held on 5 December. Members of the Scaling Committee were emailed the agenda and a summary of the WAUFP Scaling Process before the meeting. b)
Fast Track WAUFP
The WAUFP Moderation/Scaling Committee delegated the scaling of Fast Track to the Executive Officer of TISC. On 9 December the Fast Track students’ results were scaled by TISC. Given the very small numbers the scaling was a manual process. Tuart College supplied internal assessment marks for all students. This additional information helped in the scaling process. At the request of Tuart College, for the first time the students’ final marks were derived using 25% School Assessment and 75% Raw Examination Marks. The students’ STAT result and comments on their ability from their teachers were also used in the process. c)
Mid-Year WAUFP
On 17 June students’ results were scaled by TISC. Given the very small numbers the scaling was a manual process. Canning College supplied internal assessment marks for all students. This additional information helped in the scaling process. The students’ STAT result and comments on their ability from their teachers and markers were also used in the process.
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NOTIFICATION OF RESULTS On 7 December all WAUFP and Fast Track results were made available on the TISC website and Results Letters were despatched. TISC sent a full set of results to the International Centre of each university and the Provider Colleges were sent their students’ results. On 18 June Mid-Year results were made available online and results were despatched to students. TISC sent a full set of results to the International Centre of each university and the Provider Colleges were sent their students’ results.
RELATIONSHIP BETWEEN ELACS RESULTS AND THE CPS a)
WAUFP Number of students with a CPS < 50 with a CPS ≥50
Number of students with an ELACS score < 50 Number of students with an ELACS score ≥50 Total
b)
Total
22
14
36
23
140 (70%) 154
163
45
199
Changes over the last 10 years
The variations in the percentage of students with a CPS and ELACS score ≥50 (minimum requirement for university admission) reflects the differences in the abilities of the student cohort from year to year. Year
c)
2004
% of students with a CPS and ELACS score ≥ 50 67
2005
71
2006
73
2007
70
2008
69
2009
62
2010
68
2011
67
2012
72
2013
70
Fast Track
Number of students with an ELACS score < 50 Number of students with an ELACS score ≥50 Total
Number of students with a CPS < 50 with a CPS ≥50 1 0 3 4
12 (75%) 12
Total 1 15 16
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d)
Mid-Year WAUFP Number of students with a CPS < 50 with a CPS ≥50
Number of students with an ELACS score < 50 Number of students with an ELACS score ≥50 Total
Total
2
2
4
6
10 (50%)
16
8
12
20
CERTIFICATES OF ACHIEVEMENT AND LETTERS OF CONGRATULATIONS Certificates of Achievement were awarded to 70% of WAUFP students, 75% of Fast Track students and 50% of Mid-Year students. Students received a certificate if they: • Scored 50 or higher in the subject ELACS and therefore achieved English language competency, and • Obtained a Combined Percentage Score (CPS) of at least 50. Letters of congratulations were sent to students who had a CPS in the top 5%, and the top student in each subject with an enrolment of 10 or more students.
FUTURE CHANGES a) Tuart College will not offer WAUFP in 2014. However they will continue to offer the Fast Track WAUFP.
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THE UNIVERSITY OF WESTERN AUSTRALIA RESIDENTIAL COLLEGES TISC once again acted on behalf of The University of Western Australia to provide services to the five residential colleges: CURRIE HALL ST CATHERINE’S COLLEGE ST GEORGE’S COLLEGE ST THOMAS MORE COLLEGE TRINITY (formerly ST COLUMBA-KINGSWOOD COLLEGE) TISC received lists of applicants from the Colleges. Applicant details including course preferences and any subsequent changes of preference, college preferences, results, offer and enrolment data were recorded on the TISC database. Results and offer information were sent for each applicant to the college of first preference early in January and immediately after each round of offers. A total of 274 applications were received, with the distribution of first preferences as shown below, previous year’s figures are in brackets:
College
Number
Currie Hall St Catherine's College St George's College St Thomas More College Trinity
37 (88) 20 (48) 78 (90) 19 (27) 119 (110)
Total
274 (363)
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SCHOOL VISITS TISC staff were invited to visit 55 metropolitan and country schools to present information to major interest groups: • • •
Year 12 staff Year 12 students (and parents) School staff development days
The information presented centred on the Australian Tertiary Admission Rank (ATAR), requirements for university entry, preference and offer systems as well as the services provided on the web. Additional presentations were made to schools on the Marks Adjustment Process and the impact on Stage 2 and Stage 3 courses. Presentations varied from 20-45 minutes. 2013 Metropolitan Schools July Mt Lawley SHS, St Stephen’s School, John Wollaston Anglican Community School, Penrhos College, Sacred Heart College, Woodvale Secondary College August
Kennedy Baptist College, Shenton College, Leeming SHS, Christian Brothers College Fremantle, Servite College, Christchurch Grammar, Living Waters Lutheran College, John XXIII, Perth Modern SHS, Canning Vale College, Mindarie Senior College, Darling Range Sports College, Trinity College, Sacred Heart College, St Brigid’s College, Lockridge SHS, Swan Valley Anglican Community School, Atwell College, Seton Catholic College, Woodvale Secondary College, John Curtin College of the Arts, Santa Maria College, Mazenod College
September
Churchlands SHS, St Hilda’s Anglican School for Girls, Helena College, Kent Street SHS
Country Schools August
Manea Senior College, Newton Moore SHS, Australind SHS, Bunbury Cathedral Grammar School, Bunbury Catholic College, Dalyellup College, Bunbury SHS, Great Southern Grammar, Busselton SHS, Georgian Molloy Catholic School, Cornerstone Catholic College, MacKillop Catholic College, Eastern Goldfields College, John Paul College, Goldfields Baptist College
2014 Metropolitan Schools February St Andrew’s Grammar, Living Waters Lutheran College, Trinity College March
John Forrest SHS, Shenton College
April
Ocean Reef SHS, Aranmore Catholic College, Wesley College, Penrhos College
May
Penrhos College
Page 39
SCHEDULE OF DATES Major Dates for Undergraduate Admissions
Date
Principal event
August 2013
2014 TISC Guide despatched to all secondary schools with Year 12 students.
12 August 2013
Applications for undergraduate admission open.
27 September 2013
Closing date for receipt of undergraduate admission application forms and applications via the web without incurring a late fee.
28 Sepember 2013
A late application fee of $130 applied.
30 December 2013
Western Australian 2013 Year 12 students’ results available on the TISC website.
31 December 2013
Universities Admission Advice Letter posted to WA Year 12 students who had requested and paid for copies.
3 January 2014
Closing date for change of preference for main round of offers.
17 January 2014
University offers available on the TISC website. Despatch of main round of offers to undergraduate courses.
22 January 2014
Closing date for late applications.
22 January 2014
Closing date for change of preferences for inclusion in second round of offers.
4 February 2014
Second round offers available on the TISC website. Despatch of second round offers. TISC notified all unsuccessful applicants at this time.
May 2014
2015 Course Prospectuses from each of the participating universities despatched to all secondary schools for distribution to Year 12 students.
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TISC PUBLICATIONS The following TISC publications were distributed between July 2013 and June 2014: • • •
2014 TISC Guide 2013 and 2014 STAT Booking Form Western Australian Universities’ Foundation Program 2014 Administrative Procedures Manual
Pamphlets/Flyers/Posters • •
Guide to the Universities Admission Advice Letter Release of Scaled Scores and ATARs (Information sheet)
Online Publications • • • • •
• • • •
•
• • • • • •
Admission Requirements for School Leavers 2015 - 2017 Admission Requirements for Mature Age Students 2015 International Baccalaureate brochure 2015 Explanation and use of interstate subject and results mappings Statistics (2013/2014) - Undergraduate application, offer and enrolment - Basis of Admission - Place of Residence, First Preference Application, Offers and Enrolment by university 2011-2014 university admissions summary Cut-Off Ranks for university admissions 2014 Indicative ATARs 2014 ATAR Statistics (2013) - ATAR & WACE Course statistics - ATAR Frequency Distribution Table - ATAR Gender Breakdown - Histogram of School Leavers achieving particular ATARs using Stage 2 and Stage 3 - Use of Stage 2 and Stage 3 in ATAR - WACE Courses used in ATAR Scaling Statistics (2013) - Combined Marks Corresponding to Specific Scaled Scores - Histograms and Scaled Scores Statistics for WACE courses - Means and Populations (Preliminary and Final Scaling and Total) - Scaling Information Sheet 2013 - Summary Scaling Statistics – Percentages Greater than Specified Score - Summary Scaling Statistics – Scaled Scores for Specified Percentiles TISC School Circulars 2013 – 2014 Review of Increment in Western Australia by Prof G Cooney TISC Powerpoint Presentation for WA Year 12 students The ATAR in Western Australia – Technical Specification Annual Reports Marks Adjustment Process for University Admission
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SCHEDULE OF FEES AND CHARGES (GST included)
Service
Fee
Application processing fee for WA Year 12 school leaver applicants up to September closing date
$25.00
Application processing fee for non-school leaver applicants up to September closing date
$54.00
Application processing fee (after September closing date)—all applicants
$130.00
Despatch of applications material (TISC Guide and university prospectuses) to: Local applicants Interstate applicants Overseas applicants
$30.00 $45.00 $55.00
Duplicate Documents (UAAL, STAT or WAUFP results) Initial hard copy of current UAAL additional copies (in the same transaction)
$35.00 $13.00 $ 6.00
Certification of documents for interstate Admissions Centres
$5 (plus $1 per page)
Checking ATAR calculation
$33.00
Annual Report
$30.00
STAT: One test only on one day (includes sample question booklet) Both tests on one day (includes sample question booklet) Special supervision fee (not applicable to special needs candidates) Change of session fee Cancellation fee (prior to one full working day before test) Sample Question Booklet 2 (red cover) Despatch on behalf of ACER FOI request WAUFP Student Registration Fees (2014): January and April entry
$130.00 $170.00 $60.00 $48.00 $48.00 $32.00 $15.00
$30 application fee + $30 per hour to retrieve information requested Individual Colleges $25,400 per annum or $1,025 per student whichever is greater
August Entry
Individual Colleges $40,000 per annum or $1,025 per student whichever is greater
Registration Fee (Fast-Track)
Individual Colleges $6,300 per annum or $550 per student whichever is greater $4,000 $5,000 $66
Additional Subject (written only) Additional Subject (with a practical) Private Candidate fee WAUFP: Refunds for student registration withdrawal: January entry before 14 April & April entry before 3 June August entry before 22 September Fast-Track before 14 July
$800.00 $800.00 $400.00
Page 42
APPENDICES
Page
APPENDIX A CUSTOMER SERVICE STATISTICS Table 1 – Customer Service Statistics for Counter Enquiries
45
Table 2 – Customer Service Statistics for Phone Enquiries
46
Table 3 – Customer Service Statistics for Email Enquiries
47
APPENDIX B WESTERN AUSTRALIAN UNIVERSITIES’ FOUNDATION PROGRAM STATISTICS Table 1 – 2013 WAUFP Subject Statistics
49
Table 2 – 2013 WAUFP Moderation Statistics
50
Note: Detailed statistics on applications, offer and enrolments by course within a university for Undergraduate courses are on www.tisc.edu.au
Page 43
CUSTOMER SERVICE STATISTICS
APPENDIX A
Page Table 1
Customer Service Statistics for Counter Enquiries
45
Table 2
Customer Service Statistics for Phone Enquiries
46
Table 3
Customer Service Statistics for Email Enquiries
47
Page 44
0 0 0 0
171
236
220
2
Nov. 13
Dec. 13
Jan. 14
Feb. 14 233
0
32
20
33
41
95
5
22
17
15
11
8
1
1
2
0
1
1
Interstate Applications
Admissions Requirements 0
0
0
0
0
0
0
0
297
30
39
19
100
39
24
18
28
** Includes customers with multiple requests for information.
1
0
65
Oct. 13
12
Uni Application Enquiries (WA)
75
1
0
2
4
0
0
2
2
0
2
12
Certification of Documents
814
1
59
Sept. 13
Uni Application Payments 9
1
0
1,271
1
227
238
233
201
249
122
Uni Application Documents
32
4
0
0
0
0
0
0
0
0
0
6
0
1
2
0
2
1
0
0
3
0
1
1
0
0
1
0
0
7
0
5
2
0
0
0
0
0
0
0
0
0
0
0
0
0
0
501
45
63
63
72
82
69
51
58
99
9
8
4
16
18
11
17
16
3
0
42
0
10
3
4
11
11
Terminal Use
Total
0
STAT
48
TISC Guide
Aug. 13
0
Duplicate Documents
0
Deliveries
13
Visitors
Jul 13
Months
Table 1: Customer Service Statistics for Counter Enquiries
4
1
0
1
0
1
0
0
1
3,084
96
548
559
554
439
485
281
122
Total Customers **
Miscellaneous
WAUFP
Offers
UAAL
COP
Graduate Diploma in Education
Page 45
7
14
72
70
11
331
440
545
504
566
98
Sept. 13
Oct. 13
Nov. 13
Dec. 13
Jan. 14
Feb. 14
Uni Application Payments
**Calls for particular extensions are not listed
0
1
29
TISC Guide Payments
391
29
48
589
76
118
38
76
80
54
184
8
49
31
33
22
16
1
0
0
0
0
0
1
0
1
4
1
1
2
1
2
13
Change of Name/Address
5,548
135
1,250
2
0
9
8
8
155
4
100
23
8
6
12
2
115
4
49
32
3
9
8
8
2
1
1
3
2
3
7
5
1
23
Deferrals
251
0
18
44
63
48
71
36
0
UAAL
866
741
631
1,186
9
1
8
4
8
7
0
455
68
336
24
Offers
11
18
68
Uni Application Enquiries (WA) 62
0
Change of Preferences
112
Admissions Requirements
611
Duplicate Documents
24
Wrong Number 17
5
1
0
2
0
0
1
1
0
WAUFP
111
361
46
51
62
41
33
31
59
38
19
5
3
0
0
2
1
2
6
0
184
0
33
20
41
20
47
23
Registration/Login
240
56
317
Aug. 13
0
Extensions
26
TAFE
128
6
5
5
9
1
75
9
19
21
SCSA (Curriculum Council)
2,984
10
183
156
10
22
20
15
21
25
15
28
General Information incl HECS
Total
0
STAT
Jul 13
Change of Password
Months
0
Table 2: Customer Service Statistics for Phone Enquiries
11,778
506
2,738
1,776
1,615
1,410
1,981
1,210
542
Total Calls **
Graduate Diploma in Education
Page 46
10 4 2 12 1 0
9 7 10 68 51 10 169
Sept. 13 Oct. 13 Nov. 13 Dec. 13 Jan. 14 Feb. 14 Total
COP – Course Info 7
1
0
0
3
4
22
Deferment
772
10
96
113
138
138
191
239
24
50
17
31
30
26
443
24
57
37
47
41
81
94
7
3
0
1
0
0
0
2
256
15
98
78
21
5
2
37
0
1,730
30
266
775
89
102
359
107
2
5
7
7
0
1
1
2
0
23
Scaling
171
5
49
29
13
8
28
30
1
Offers
5
62
Password Reset/User ID
86
31
8
104
11
18
21
7
11
13
15
School/Organisation Query
38
2
266
17
61
49
37
25
22
32
23
4
0
0
2
0
47
5
13
23
WAUFP
46
17
ATAR 13
Browser Issues 0
Current Undergraduate Applications
Aug. 13
1
Duplicate Documents
0
General Information
1
STAT
Jul 13
Months
Table 3: Customer Service Statistics for Email Enquiries
4,295
166
768
1,230
399
375
746
480
131
Total Emails
Graduate Diploma in Education
Page 47
WESTERN AUSTRALIAN UNIVERSITY FOUNDATION PROGRAM STATISTICS APPENDIX B
Page Table 1
Western Australian University Foundation Program Subject Statistics 2013
49
Table 2
Western Australian University Foundation Program Moderation Statistics 2013
50
Page 48
2013 WAUFP Subjects Statistics Subject
Scaling population
Scores
max
min
mean
stddev
% > 50
combined scaled
75.65
10.71
44.88
17.14
39.34
82.47
16.30
51.65
14.89
62.30
combined scaled
65.64
22.96
51.00
19.83
66.67
65.64
22.96
51.00
19.83
66.67
combined scaled
85.57
6.66
47.36
17.20
49.12
88.37
7.51
54.20
18.53
68.42
Accounting and Finance
61
Applied Information Technology
3
Business Management and Enterprise
57
Chemistry
103
combined scaled
97.88 98.41
18.24 24.55
57.56 67.80
18.65 15.99
69.90 85.44
Computer Science
22
combined scaled
79.15 85.11
7.71 9.63
49.50 57.86
17.01 17.69
45.45 68.18
Earth and Environmental Science
6
combined scaled
71.94 81.35
15.62 30.58
45.83 60.85
18.43 17.14
33.33 66.67
Economics
24
combined scaled
86.13 82.17
7.88 8.61
51.33 51.99
20.36 19.61
58.33 58.33
ELACS
199
combined scaled
85.62 89.73
19.69 20.26
51.43 62.63
13.24 15.16
50.25 81.91
Modern History
3
combined scaled
0.00
66.96
57.33
62.00
3.93
0.00
74.96
65.33
70.00
3.93
90.69 93.79
25.13 26.65
Human Biological Science
52
combined scaled
58.49 66.90
16.28 16.28
73.08 84.62
Mathematics
196
Mathematics 2CD Mathematics 3AB Mathematics 3CD
17 90 89
combined 118.07 10.61 75.11 98.26 8.25 60.57 scaled 61.91 8.25 38.77 scaled 81.59 21.11 54.41 scaled 98.26 22.09 70.97 scaled
21.88 18.22 15.35
85.71 75.00 29.41
13.95 15.86
67.78 91.01
Mathematics: Specialist
39
Physics
Psychology
combined scaled
94.49
17.12
63.22
16.83
84.62
95.40
26.05
69.54
15.11
87.18
70
combined scaled
91.88 96.42
3.24 16.20
40.96 68.18
19.31 15.72
32.86 84.29
25
combined scaled
89.81 90.83
14.77 23.50
55.80 63.78
19.89 16.30
64.00 80.00
Subjects are stage 3 unless otherwise indicated. Page 49
Subject
2013 Moderation Statistics Scaling Assesment population
Exam
Moderated Assessment
Accounting and Finance 3AB
61
mean stdev
52.34 13.52
44.88 17.62
44.88 17.62
Applied Information Technology 3AB
3
mean stdev
62.33 12.97
51.00 19.87
51.00 19.87
Business Management and Enterprise 3AB
57
mean stdev
53.56 15.56
47.36 17.64
47.36 17.63
Chemistry 3AB
103
mean stdev
59.17 16.06
57.56 19.07
57.55 19.04
Computer Science 3AB
22
mean stdev
53.86 16.11
49.50 17.31
49.50 17.31
Earth and Environmental Science 3AB
6
mean stdev
48.83 19.05
45.83 18.60
45.83 18.60
Economics 3AB
24
mean stdev
50.88 20.55
51.33 20.62
51.33 20.62
ELACS
199
mean stdev
56.98 12.77
51.43 13.71
51.43 13.71
Modern History
3
mean stdev
65.33 11.26
62.00 4.97
62.00 4.97
Human Biological Science 3AB
52
mean stdev
60.81 12.55
58.49 16.79
58.49 16.79
Mathematics 2CD
17
mean stdev
52.53 20.55
52.94 20.26
52.94 20.26
Mathematics 3AB
90
mean stdev
60.46 14.60
56.48 15.58
56.48 15.58
Mathematics 3CD
89
mean stdev
62.65 16.19
65.31 18.52
65.27 18.44
Mathematics: Specialist 3CD
39
mean stdev
59.69 16.03
63.22 17.20
63.22 17.20
Physics 3AB
70
mean stdev
53.10 15.52
40.96 19.65
40.96 19.65
Psychology 3AB
25
mean stdev
59.00 16.44
55.80 20.29
55.80 20.29
Page 50
