SURVEY OF “SALARY AND TOTAL COMPENSATION FOR GOLF SUPERINTENDENTS”

CANADIAN GOLF SUPERINTENDENTS’ ASSOCIATION FEBRUARY 28, 2013

Prepared By

Canadian Golf Superintendents Association (CGSA) 205-5520 Explorer Drive, Mississauga, ON, L4W 5L1 www.golfsupers.com

Table of Contents Survey Statistics ...................................................................................................................................... 2 Executive Summary of Superintendents’ Salary ..................................................................................... 3 Superintendents’ Salary and Total Compensation 2012 Survey Results ............................................... 13 Part I - Organization Data .................................................................................................................. 13 Part II – Demographic Data ............................................................................................................... 17 Part III – Salary Information .............................................................................................................. 22 Part IV – Benefits Information........................................................................................................... 25 Part V – Compensation Changes ....................................................................................................... 29 Part VI – Golf Course Management Staff .......................................................................................... 31 Part VII – Golf Equipment Technician Staff ....................................................................................... 37

1

Survey Statistics The “Salary and Total Compensation for Golf Superintendent” survey was sent to approximately 548 CGSA members. We received 180 responses (33%), including 169 online and 11 on paper. Thirteen of these responses (7.5% of all responses received) were from golf superintendents who have a total compensation package of $150,000 or higher per year. Each respondent did not answer every question; therefore all numbers will not add up to 180. The data is valid as of August 2012.

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Executive Summary of Superintendents’ Compensation Table 1: Superintendents’ annual salary Statistics Mean Median Minimum Maximum Sample size

Annual salary 2008 $72,044 $67,500 $30,000 $175,000 212

Annual salary 2009 $74,080 $68,750 $23,000 $294,000 220

Annual salary 2010 $74,104 $69,000 $22,000 $165,000 165

Annual salary 2011 $77,276 $70,000 $23,000 $190,000 160

Annual salary 2012 $81,106 $75,000 $40,000 $185,000 174

Table 2: Superintendents’ annual salary by club types

Salary $ by club types Private Public Resort Semi-Private Salary $ by club types Private Public Resort Semi-Private

2012 survey Average Median Minimum Maximum $101,496 $100,000 $46,000 $185,000 $72,274 $70,000 $40,000 $120,000 $77,100 $71,500 $61,000 $121,000 $72,266 $70,000 $45,000 $130,000 2011 survey Average Median Minimum Maximum $100,378 $94,500 $44,100 $190,000 $69,587 $65,500 $35,000 $117,000 $72,081 $67,650 $52,000 $120,000 $69,792 $65,000 $43,000 $170,000

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Table 3: Superintendents’ annual salary by locations 2012 survey Salary $ by club types Average Median Minimum Maximum Alberta $83,863 $72,000 $54,000 $130,000 Alberta - Greater Calgary area $99,579 $90,000 $68,000 $150,000 Atlantic $66,293 $63,000 $55,000 $81,000 British Columbia $71,858 $72,500 $51,350 $86,000 British Columbia - Greater Vancouver area $85,611 $70,000 $66,000 $125,000 British Columbia - Vancouver Island $85,167 $84,500 $54,000 $128,000 Manitoba $69,214 $70,000 $56,000 $80,000 Ontario - Eastern Ontario $65,875 $68,000 $45,000 $98,500 Ontario - Greater Toronto area $97,765 $88,000 $52,000 $185,000 Ontario - Northern Ontario $73,767 $75,000 $45,000 $105,000 Ontario - Southwestern Ontario $78,330 $83,000 $40,000 $105,000 Quebec $93,000 $100,000 $60,000 $128,000 Quebec - Greater Montreal area $101,980 $112,900 $56,000 $150,000 Saskatchewan $68,558 $70,000 $40,500 $83,000 2011 survey Salary $ by club types Average Median Minimum Maximum Alberta $78,996 $71,000 $51,000 $120,000 Alberta - Greater Calgary area $95,846 $91,000 $46,500 $140,000 Atlantic $59,350 $59,250 $35,000 $82,000 British Columbia $69,856 $70,000 $23,000 $92,000 British Columbia - Greater Vancouver area $91,000 $90,000 $66,000 $118,000 British Columbia - Vancouver Island $83,625 $72,000 $62,500 $134,000 Manitoba $65,275 $62,500 $43,000 $92,700 Ontario - Eastern Ontario $70,108 $63,000 $43,000 $170,000 Ontario - Greater Toronto area $94,379 $81,000 $50,000 $190,000 Ontario - Northern Ontario $68,667 $66,000 $44,000 $98,500 Ontario - Southwestern Ontario $76,217 $71,000 $52,000 $125,000 Quebec $77,500 $58,500 $52,000 $141,000 Quebec - Greater Montreal area $77,300 $64,450 $46,300 $134,000 Saskatchewan $71,900 $67,500 $55,000 $105,000

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Table 4: Superintendents’ annual salary by number of rounds played 2012 survey Salary $ by number of rounds played in 2011 Less than 20,001 20,001 to 30,000 30,001 to 40,000 40,001 to 50,000 More than 50,000 Salary $ by number of rounds played in 2011 Less than 20,001 20,001 to 30,000 30,001 to 40,000 40,001 to 50,000 More than 50,000

Average

Median

$77,171 $70,500 $75,842 $70,000 $81,602 $75,000 $87,172 $79,250 $103,125 $91,000 2011 survey Average

Median

$73,868 $71,637 $83,945 $76,075 $99,958

$65,500 $65,500 $77,396 $70,000 $93,000

Minimum Maximum $40,500 $46,000 $40,000 $51,350 $78,000

$173,500 $185,000 $150,000 $150,000 $142,500

Minimum Maximum $35,000 $23,000 $50,000 $52,000 $63,500

$170,000 $190,000 $141,000 $134,000 $140,000

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Table 5: Superintendents’ annual salary by course size

Salary $ by course size 9 holes 18 holes 27 holes 36 holes Others Salary $ by course size 9 holes 18 holes 27 holes 36 holes Par 3 / Executive Others

2012 survey Average Median Minimum Maximum $59,333 $66,000 $45,000 $67,000 $78,727 $72,500 $40,500 $165,000 $80,953 $77,500 $40,000 $185,000 $103,742 $102,700 $65,000 $150,000 $92,408 $80,000 $51,350 $173,500 2011 survey Average Median Minimum Maximum $55,114 $54,000 $35,000 $78,000 $75,779 $68,800 $43,000 $190,000 $85,655 $71,000 $50,000 $185,000 $108,167 $111,000 $63,000 $140,000 $34,750 $34,750 $23,000 $46,500 $84,196 $85,000 $67,980 $95,000

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Table 6: Superintendents’ annual salary by age range 2012 survey Salary $ by age range 30 years or under 31 - 35 years 36 - 40 years 41 - 45 years 46 - 50 years 51 - 55 years 56 - 60 years 61 years or over Salary $ by age range 30 years or under 31 - 35 years 36 - 40 years 41 - 45 years 46 - 50 years 51 - 55 years 56 - 60 years 61 years or over

Average Median Minimum Maximum $63,818 $62,500 $40,500 $85,000 $73,624 $70,000 $46,000 $150,000 $78,927 $75,750 $51,350 $140,000 $81,655 $75,750 $40,000 $142,500 $84,293 $75,000 $52,000 $165,000 $81,568 $75,000 $52,000 $128,500 $90,423 $77,000 $48,000 $185,000 $129,000 $128,000 $125,000 $134,000 2011 survey Average $55,138 $69,631 $74,328 $73,171 $86,081 $78,958 $81,000 $100,288

Median Minimum Maximum $55,000 $44,000 $65,000 $65,750 $43,000 $110,000 $73,500 $50,000 $101,000 $65,000 $45,000 $140,000 $78,500 $50,000 $190,000 $70,000 $23,000 $141,000 $63,500 $51,500 $185,000 $98,500 $46,300 $170,000

Table 7: Superintendents’ annual salary by gender 2012 survey Salary $ by gender Male Female Salary $ by gender Male Female

Average Median Minimum Maximum $81,397 $75,000 $40,000 $185,000 $64,520 $64,560 $61,000 $68,000 2011 survey Average Median Minimum Maximum $77,507 $70,000 $23,000 $190,000 $70,100 $65,000 $60,000 $95,000

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Table 8: Superintendents’ annual salary by education level (1) Post-secondary education level 2012 survey Salary $ by post-secondary education level Average No post-secondary education $97,667 Post-secondary credits (no degree) $76,350 Diploma $78,013 Bachelor's degree $88,786 Master's degree $55,000 Doctoral degree Others $75,167 2011 survey Salary $ by post-secondary education level Average No post-secondary education $83,722 Post-secondary credits (no degree) $70,651 Diploma $75,450 Bachelor's degree $87,028 Master's degree $48,500 Doctoral degree Others $68,860

Median Minimum Maximum $75,000 $68,000 $150,000 $70,000 $54,000 $173,500 $74,641 $40,000 $165,000 $80,000 $52,000 $185,000 $55,000 $45,000 $65,000 $67,000 $66,000 $92,500 Median Minimum Maximum $75,600 $64,000 $141,000 $65,000 $51,500 $125,000 $67,750 $35,000 $190,000 $82,000 $23,000 $185,000 $48,500 $45,000 $52,000 $70,000 $59,500 $80,800

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(2) Post-secondary turf-related education level 2012 survey Salary $ by post-secondary education level Average No post-secondary turf-related education $94,833 Post-secondary credits (no degree) $87,556 Turf short course $79,375 Diploma $80,625 Bachelor's degree $86,570 Master's degree $55,000 Doctoral degree Others $79,475 2011 survey Salary $ by post-secondary education level Average No post-secondary turf-related education $73,648 Post-secondary credits (no degree) $92,833 Turf short course $71,818 Diploma $77,914 Bachelor's degree $96,055 Master's degree $45,000 Doctoral degree Others $66,860

Median Minimum Maximum $91,000 $70,000 $123,500 $72,500 $56,000 $185,000 $70,500 $52,000 $150,000 $75,000 $40,000 $173,500 $80,000 $52,000 $150,000 $55,000 $45,000 $65,000 $85,500 $54,400 $92,500 Median Minimum Maximum $64,250 $51,500 $115,000 $78,500 $35,000 $185,000 $65,000 $23,000 $141,000 $71,000 $43,000 $190,000 $91,000 $65,000 $170,000 $45,000 $45,000 $45,000 $70,000 $52,000 $80,800

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Table 9: Superintendents’ annual salary by years of experience (1) Years of experience in golf industry 2012 survey Salary $ by years of experience in golf industry Less than 11 years 11 to 20 years 21 to 30 years More than 30 years Salary $ by years of experience in golf industry Less than 11 years 11 to 20 years 21 to 30 years More than 30 years

Average

Median

$57,125 $59,000 $73,517 $70,000 $82,778 $75,000 $91,455 $83,000 2011 survey Average

Median

$57,517 $66,662 $77,935 $92,824

$60,000 $64,450 $71,000 $82,000

Minimum Maximum $40,500 $45,000 $40,000 $55,000

$70,000 $128,000 $165,000 $185,000

Minimum Maximum $44,000 $35,000 $23,000 $51,500

$72,000 $108,000 $190,000 $185,000

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(2) Years of experience as superintendent 2012 survey Salary $ by years of experience as superintendent Less than 6 years 6 to 10 years 11 to 15 years 16 to 20 years More than 20 years Salary $ by years of experience as superintendent Less than 6 years 6 to 10 years 11 to 15 years 16 to 20 years More than 20 years

Average

Median

$69,565 $78,585 $87,833 $81,973 $84,890 2011 survey

$70,000 $71,000 $82,687 $72,500 $78,250

Average

Median

$65,340 $80,303 $73,023 $87,225 $82,882

$65,000 $75,600 $71,000 $74,000 $78,000

Minimum Maximum $40,500 $51,350 $55,000 $40,000 $48,000

$115,500 $150,000 $185,000 $142,500 $173,500

Minimum Maximum $43,000 $50,000 $35,000 $51,000 $23,000

$110,000 $185,000 $140,000 $190,000 $170,000

Table 10: Superintendents’ annual salary by certification (CGSA Master Superintendent or a GCSAA CGCS designation)

Certified superintendents Yes No Certified superintendents Yes No

2012 survey Average annual salary $85,898 $78,846 2011 survey Average annual salary $82,934 $75,061

Median Minimum Maximum $82,000 $45,000 $150,000 $70,500 $40,000 $185,000 Median Minimum Maximum $78,500 $23,000 $170,000 $66,000 $35,000 $190,000

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Table 11: Ratio of superintendents’ annual salary to operating budget Statistics Mean Median Sample size

Ratio of salary to operating budget (2008) 13.6% 12.3% 206

Ratio of salary to operating budget (2009) 16.0% 12.0% 213

Ratio of salary to operating budget (2010) 17.2% 12.8% 165

Ratio of salary to operating budget (2011) 15.1% 12.8% 156

Ratio of salary to operating budget (2012) 15.3% 12.9% 171

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Superintendents’ Compensation 2012 Survey Results Part I - Organization Data 1. Please indicate where your club is located (check the one that best describes your location). Location Alberta Ontario - Southwestern Ontario British Columbia Ontario - Greater Toronto area Alberta - Greater Calgary area Ontario - Eastern Ontario Saskatchewan Ontario - Northern Ontario Atlantic British Columbia - Greater Vancouver area Manitoba British Columbia - Vancouver Island Quebec Quebec - Greater Montreal area Territories TOTAL

Count Percentage 27 15% 23 13% 18 10% 17 9% 16 9% 13 7% 12 7% 10 6% 9 5% 9 5% 8 4% 6 3% 5 3% 5 3% 1 1% 179 100%

2. What type of club do you work at? Club type Semi-Private Private Public Resort Other TOTAL

Count Percentage 64 36% 52 29% 46 26% 16 9% 1 1% 179 100%

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3. What was the total number of rounds played at your club in 2011? (2011 rounds played are used because for some respondents the 2012 season had not yet been completed)

Statistics Mean Median Minimum Maximum Sample size

Number of rounds 2008 30,639 30,000 150 70,000 206

Number of rounds 2009 30,948 30,000 200 85,000 215

Number of rounds 2010 28,417 28,000 200 70,000 159

Number of rounds 2011 29,634 28,000 51 80,000 159

Number of rounds 2012 29,771 28,000 0 91,000 170

4. How many staff do you have employed in each of the following categories? Statistics Mean Median Minimum Maximum Sample size

Year Round Staff 2.90 3 0 11 178

Full Time Seasonal Staff 11.53 9 0 60 175

Part Total Time 6.19 20.00 4 17 0 5 50 86 158 165

5. Please indicate if your crew is unionized. Answer No Yes TOTAL

Count 160 19 179

Percentage 89% 11% 100%

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6. What size is your golf course? Course size 18 holes 27 holes 36 holes 9 holes Par 3 / Executive Others TOTAL

Count Percentage 134 75% 17 9% 13 7% 4 2% 0 0% 11 6% 179 100%

If others, please specify: Answers 9 holes open 9 holes under construction Golf course is under construction. 9 holes now but will be 27 eventually 18 holes Executive 18 holes plus 3 full sized practice holes 18 holes Championship Course & 9 holes Par 3 Course 18 holes with 9 holes par 3 course 20 holes 21 holes 45 golf holes, practice range 45 holes

Count 1 1 1 1 1 1 1 1 1 2

7. What is your average annual operating budget? – including payroll (averaged over the last 5 years). What is your operating budget for 2012?

Statistics Mean Median Minimum Maximum Sample size

Annual operating budget (5 year average) $766,153 $586,500 $28,000 $14,000,000 176

Operating budget 2008

Operating budget 2009

Operating budget 2010

Operating budget 2011

Operating budget 2012

$638,805 $587,000 $125,000 $1,800,000 209

$691,398 $575,000 $45,000 $9,750,000 219

$592,924 $542,500 $25,000 $2,216,000 168

$636,783 $552,500 $72,000 $2,216,000 160

$687,686 $583,400 $60,000 $2,500,000 176

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8. What is your average annual capital equipment budget, including both new and replacement equipment? If your equipment is leased, include annual leasing costs (average over the last 5 years). What was your capital equipment budget for 2012?

Statistics Mean Median Minimum Maximum Sample size

Annual capital equipment budget (5 year average) $86,442.58 $65,000 $0 $1,200,000 170

Capital equipment budget 2008

Capital equipment budget 2009

Capital equipment budget 2010

Capital equipment budget 2011

Capital equipment budget 2012

$90,460.38 $64,000 $3,000 $750,000 196

$75,782.33 $60,000 $3,500 $500,000 195

$84,385.76 $61,000 $2,300 $700,000 139

$69,625.99 $50,000 $0 $800,000 160

$90,793.95 $59.000 $0 $1,300,000 171

9. What is your average annual capital project budget (construction / renovations) (average over the last 5 years)? What was your capital project budget for 2012? Statistics Mean Median Minimum Maximum Sample size

Annual capital project budget (5 years average) $103.218.80 $25,000 $0 $2,100,000 168

Capital project budget 2008 $161,935.14 $45,000 $2,000 $2,300,000 175

Capital project budget 2009 $177,670.10 $30,000 $2,500 $4,500,000 174

Capital project budget 2010 $287,414.68 $25,000 $133 $13,000,000 130

Capital project budget 2011 $81,126.10 $15,000 $0 $2,000,000 156

Capital project budget 2012 $141,343.72 $20,000 $0 $4,300,000 171

10. What percentage of your 2012 operating budget is allocated for payroll (salaries, benefits, statutory deductions)?

Statistics Mean Median Minimum Maximum Sample size

% of operating budget 2008 57% 59% 12% 78% 210

% of operating budget 2009 57% 60% 3% 100% 215

% of operating budget 2010 58% 60% 20% 83% 162

% of operating budget 2011 57% 60% 20% 78% 159

% of operating budget 2012 58% 60% 12% 81% 171

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Part II – Demographic Data 1. Please indicate your age range. Age range 30 or under 31 - 35 36 - 40 41 - 45 46 - 50 51 - 55 56 - 60 61 or over TOTAL

Count Percentage 11 6% 20 11% 34 19% 32 18% 36 20% 31 17% 13 7% 3 2% 180 100%

2. Please indicate your gender. Gender Count Percentage Male 177 98% Female 3 2% TOTAL 180 100%

3. In what sector were you employed immediately prior to joining your current club? (Please select only one). Sector Another golf club Same club for career Academic Industry / Corporate Government Self-employed Others TOTAL

Count Percentage 150 83% 16 9% 5 3% 2 1% 2 1% 1 1% 4 2% 180 100%

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Please specify others: Answer Golf Course Construction Nursery / Sod Farm Not specified

4. Please indicate your highest level of post-secondary education achieved. Education Diploma Bachelor Degree Post-Secondary credits (No Degree) No Post-Secondary Education Master’s Degree Others TOTAL

Count Percentage 100 56% 48 27% 22 12% 4 2% 2 1% 3 2% 179 100%

Please specify others: Answer Turf short course 2 x 2 Diplomas Journeyman heavy equipment technician

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5. Please indicate your highest level of post-secondary turf-related education achieved. Education Diploma Turf Short Course Bachelor Degree Post-Secondary credits (No Degree) No Post-Secondary turf-related Education Master’s Degree Others TOTAL

Count Percentage 119 66% 27 15% 14 14% 10 6% 3 2% 2 1% 4 2% 179 100%

Please specify others: Answer 2 x 2 turf diplomas and short course 2 year Associates Degree 4th year turf course from Penn State Diploma and other post-secondary studies

6. Please indicate if you have a CGSA Master Superintendent or Accredited Golf Superintendent or a GCSAA “CGCS” designation. Answer Count Percentage No 128 72% Yes 50 28% TOTAL 178 100%

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7. How many years of experience do you have in the golf industry? 8. How many years of experience do you have as a Superintendent? 9. How many years have you been Superintendent at your current club? Statistics

Years of experience in golf industry

Years of experience as a superintendent

Years of experience as superintendent at current club

24.69 24 5 50 180

15.00 13 0.5 39 180

10.52 8 0.5 35 180

Mean Median Minimum Maximum Sample size

10. Whom do you directly report to at your club? (Please choose only one answer). Responsible person Manager Owner Board Director of Golf Chair, Green Committee President or CEO Committee Self (as owner) Others TOTAL

Count Percentage 87 48% 26 14% 19 11% 17 9% 15 8% 6 3% 2 1% 1 1% 7 4% 180 100%

Please specify others: Answer Combination of Chair, Green Committee and manager Director of Operation Director of parks and rec Executive Golf Professional General manager I report to myself I have recently become both superintendent, as well as general manager and now have a share in the partnership. Manager, Indoor Recreation Services

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11. Does this person conduct your performance review? Performance Review Count Percentage Yes 104 58% No review performed 53 29% No 23 13% TOTAL 180 100%

12. Do you use surveys as a reference point in negotiating your benefits and compensation? Answer Yes No TOTAL

Count Percentage 135 75% 44 25% 179 100%

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Part III – Compensation Information 1. Do you have a written contract? Answer Count Percentage Yes 103 58% No 74 42% TOTAL 177 100%

2. If yes, what is the duration of the contract? Contract duration 12 months 36 months 60 months 24 months 48 months 8 months 9 months Others TOTAL

Count Percentage 27 26% 22 22% 19 19% 12 12% 4 4% 1 1% 1 1% 16 16% 102 100%

Please specify others: Answer No duration specified in contract Open Ended Indefinite 5 years I'm an employee of the club Incentives are based on 3 years but contract is negotiated annually Ongoing agreement of understanding

Count 6 3 2 2 1 1 1

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3. How many months do you work at your club per year? Work months 12 months 10 months 9 months 11 months 8 months TOTAL

Count Percentage 161 91% 5 3% 5 3% 4 2% 1 1% 176 100%

4. Please indicate your annual salary. Statistics Mean Median Minimum Maximum Sample size

Annual salary 2008 $72,044 $67,500 $30,000 $175,000 212

Annual salary 2009 $74,080 $68,750 $23,000 $294,000 220

Annual salary 2010 $74,104 $69,000 $22,000 $165,000 165

Annual salary 2011 $77,276 $70,000 $23,000 $190,000 160

Annual salary 2012 $81,106.20 $75,000 $40,000 $185,000 174

5. Do you receive an annual bonus? Answer Count Percentage Yes 86 49% No 90 51% TOTAL 176 100%

6. If yes, how much is your bonus?

Statistics Mean Median Minimum Maximum Sample size

Bonus 2008 $5,382 $4,000 $300 $35,000 85

Bonus 2009 $5,452 $4,000 $50 $40,000 100

Bonus 2010 $5,977 $5,000 $10 $30,000 71

Bonus 2011 $5,586 $3,750 $250 $30,000 66

Bonus 2012 $6,318 $5,000 $100 $70,000 84

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7. What are your typical working hours per week? a. Working hours in season Statistics Mean Median Minimum Maximum Sample size

2008 Survey 56.75 55 10 80 214

2009 Survey 54.98 55 9 80 220

2010 Survey 55.20 55 10 120 166

2011 Survey 56.02 55 9 110 159

2012 Survey 55.45 55 8 100 176

2009 Survey 32.3 35 1 75 207

2010 Survey 31.67 35 0 50 156

2011 Survey 33.33 35 3 70 151

2012 Survey 32.87 35 0 60 173

b. Working hours off-season Statistics Mean Median Minimum Maximum Sample size

2008 Survey 33.84 35 0 70 211

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Part IV – Benefits Information 1. Please indicate if your club provides the following benefits: Benefits Accident insurance Accidental death & dismemberment Dental plan Extended health care Family benefits Life insurance Long-term disability insurance Prescription drug plan Retirement - Defined benefit pension plan Retirement - Defined contribution pension plan Retirement - RRSP Vision care

Employee paid

Employer paid

Count Partly paid

Not provided

Sample size

Employee paid

6 7 3 3 5 12 16 4 2 2 5 6

71 77 79 83 77 72 63 83 9 15 29 61

42 49 55 46 49 43 48 53 19 16 28 47

49 43 38 44 40 48 50 37 130 124 102 59

168 176 175 176 171 175 177 177 160 157 164 173

4% 4% 2% 2% 3% 7% 9% 2% 1% 1% 3% 3%

Percentage Employer Partly paid paid

42% 44% 45% 47% 45% 41% 36% 47% 6% 10% 18% 35%

25% 28% 31% 26% 29% 25% 27% 30% 12% 10% 17% 27%

2. Please indicate if your club provides the following fringe benefits: Fringe benefits Accommodation Association memberships provided Cash in lieu of benefits Clothing allowance Gas reimbursement Golfing privileges Mileage reimbursement On duty meals provided Paid spouse travel to conferences Professional development Provided with club owned vehicle Stock options offered Vehicle allowance on own vehicle Vehicle can be used for personal use

Count Yes 12 178 4 93 31 178 30 105 15 163 112 1 39 87

No 164 1 160 84 110 1 119 73 163 17 67 173 119 32

Percentage Yes No 7% 93% 99% 1% 2% 98% 53% 47% 22% 78% 99% 1% 20% 80% 59% 41% 8% 92% 91% 9% 63% 37% 1% 99% 25% 75% 73% 27%

25

Not provided

29% 24% 22% 25% 23% 27% 28% 21% 81% 79% 62% 34%

Total 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100%

(a) If you are provided with club owned vehicle, check vehicle type: Vehicle type Pick Up truck SUV Van TOTAL

Count Percentage 107 94% 5 4% 2 2% 114 100%

(b) If the club provides vehicle allowance on own vehicle, how much per month? (c) If the club provides mileage or gas reimbursement, how much per km? (d) If the club provides professional development funds, please indicate the annual budget.

Statistics Mean Median Minimum Maximum Count

Statistics Mean Median Minimum Maximum Count

Vehicle Allowance ($/month) $407.81 $400.00 $100.00 $1,200.00 32

Vehicle Allowance ($/month) $345.71 $300.00 $50.00 $875.00 21

Mileage Reimbursement ($/km) $0.47 $0.49 $0.30 $0.55 28

Mileage Reimbursement ($/km) $0.44 $0.45 $0.30 $0.60 27

2012 Survey Gas Reimbursement ($/km)

Professional Development Budget ($)

Cash in lieu of Benefits ($)

$0.52 $0.50 $0.10 $1.30 15

$4,757.52 $4,000.00 $575.00 $35,000.00 161

$3,940.00 $4,600.00 $2,500.00 $5,000.00 5

2011 Survey Gas Reimbursement ($/km)

Professional Development Budget ($)

Cash in lieu of Benefits ($)

N/A N/A N/A N/A N/A

$4,177.88 $3,000.00 $500.00 $18,250.00 156

$3,625.00 $3,500.00 $2,500.00 $5,000.00 4

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(e) If you get a clothing allowance, how much per year? 2011 Survey

2012 Survey Statistics Mean Median Minimum Maximum Count

Statistics

Clothing Allowance ($) $549.89 $500.00 $60.00 $2,000.00 94

Clothing Allowance ($)

Mean Median Minimum Maximum Count

$619.06 $500.00 $25.00 $2,500.00 69

3. If your club provides benefits for association memberships, please indicate which association(s) is included. Association CGSA GCSAA AGSA OGSA WCTA BCGSA STA OVTA MGSA ASGQ WOGSA SATA NGCOA QGSA CSCM GBGSA EOGSA Audubon BIGGA GLAGS OIA OTRF VIGSA Others TOTAL response in the survey

Count Percentage 139 78.1% 85 47.8% 41 23.0% 39 21.9% 38 21.3% 20 11.2% 12 6.7% 10 5.6% 5 2.8% 5 2.8% 4 2.2% 4 2.2% 4 2.2% 4 2.2% 3 1.7% 3 1.7% 3 1.7% 2 1.1% 2 1.1% 2 1.1% 2 1.1% 2 1.1% 2 1.1% 36 20.2% 178 100%

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4. Please indicate the value of your “total package” for 2012 (include salary, benefits and all compensation). Statistics Mean Median Minimum Maximum Sample size

Total package value 2008

Total package value 2009

Total package value 2010

Total package value 2011

Total package value 2012

$87,882.71 $77,000.00 $12,500.00 $210,000.00 203

$88,668.47 $79,500.00 $24,000.00 $205,000.00 214

$84,240.35 $76,800.00 $10,500.00 $200,000.00 161

$86,957.62 $80,000.00 $8,000.00 $210,000.00 159

$93,315.66 $85,000.00 $10,000.00 $224,000.00 174

5. How many day-vacations are you provided per year? Statistics Mean Median Sample size

Days of vacation 2008 23.64 21 209

Days of vacation 2009

Days of vacation 2010

Days of vacation 2011

Days of vacation 2012

23.42 21 218

25 21 165

25 21 163

25 21 174

6. Can you take vacation during the golf season? Answer Count Percentage No 87 49% Yes 91 51% TOTAL 178 100%

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Part V – Compensation Changes 1. Please indicate your percentage change in total compensation from last year. 2. What do you estimate the change in total cash compensation will be for next year (2013)?

Statistics Mean Median Minimum Maximum Sample Size

Statistics Mean Median Minimum Maximum Sample Size

2012 survey % change in compensation from last year 5.20% 2.00% -50.00% 256.80% 175

Estimated % change in compensation for next year 2.38% 2.00% 0.00% 20.00% 142

2011 survey % change in compensation from last year 3.28% 2.00% -10.00% 83.00% 161

Estimated % change in compensation for next year 2.07% 1.50% 0.00% 20.00% 121

3. Have you changed positions within your current club during the last 12 months? Answer Count Percentage No 172 96% Yes 7 4% TOTAL 179 100%

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4. Have you changed positions as a result of a move from another club during the last 12 months? Answer Count Percentage No 168 94% Yes 11 6% TOTAL 179 100%

5. Please indicate if you have a “separation package” in the event of your release from your current position. Answer Count Percentage No 129 72% Yes 49 28% TOTAL 178 100%

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Part VI – Golf Course Management Staff 1. (1) Please provide salary or wage per hour rates (not both) for the following employees. Salary ($) 2nd Assistant Superintendent Administrative Assistant Assistant Superintendent Equipment Technician Foreman Horticulturalist Irrigation Specialist Labourer Spray Technician

Mean $42,930 $29,720 $43,704 $48,424 $30,664 $39,366 $38,515 $11,147 $34,900

Median Minimum Maximum $ 500 $70,000 $42,000 $10,000 $49,440 $29,720 $600 $80,000 $45,000 $1,100 $75,000 $49,750 $490 $60,000 $33,500 $3,300 $56,000 $41,500 $506 $67,000 $41,000 $440 $20,000 $13,000 $14,700 $50,000 $40,000

Sample size 46 2 113 94 14 18 14 3 3

Wage / hour ($) 2nd Assistant Superintendent Administrative Assistant Assistant Superintendent Equipment Technician Foreman Horticulturalist Irrigation Specialist Labourer Spray Technician

Mean $16.14 $15.38 $18.11 $21.48 $16.55 $16.46 $16.80 $13.13 $16.73

Median Minimum Maximum $16.38 $11.00 $22.00 $14.98 $11.50 $21.00 $17.00 $11.00 $27.50 $21.00 $13.00 $30.40 $16.00 $11.00 $25.42 $15.50 $11.00 $25.00 $16.00 $10.50 $27.00 $12.56 $10.15 $24.87 $15.60 $10.50 $27.00

Sample size 20 12 37 59 78 67 57 154 41

# hours worked per day 2nd Assistant Superintendent Administrative Assistant Assistant Superintendent Equipment Technician Foreman Horticulturalist Irrigation Specialist Labourer Spray Technician

Mean 9.0 6.7 8.7 8.1 8.2 7.2 8.1 8.0 8.3

Median Minimum Maximum 9.0 7.5 12.0 7.0 2.0 8.0 8.3 7.5 12.0 8.0 4.0 10.5 8.0 8.0 12.0 8.0 3.0 9.0 8.0 8.0 10.0 8.0 4.0 10.0 8.0 8.0 10.0

Sample size 45 10 108 106 71 61 48 119 28

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# days worked per week 2nd Assistant Superintendent Administrative Assistant Assistant Superintendent Equipment Technician Foreman Horticulturalist Irrigation Specialist Labourer Spray Technician

Mean 5.6 4.3 5.6 4.9 5.4 5.0 5.4 5.5 5.5

Median Minimum Maximum 6.0 5.0 7.0 5.0 2.5 5.0 6.0 5.0 7.0 5.0 1.0 6.0 5.0 4.5 6.0 5.0 2.0 6.0 5.0 5.0 6.0 5.0 5.0 6.0 5.5 5.0 6.0

Sample size 39 6 104 104 65 59 44 112 28

# weeks worked per year 2nd Assistant Superintendent Administrative Assistant Assistant Superintendent Equipment Technician Foreman Horticulturalist Irrigation Specialist Labourer Spray Technician

Mean 44 37 45 45 36 34 35 29 35

Median Minimum Maximum 49 16 52 28 22 52 49 1 52 50 1 52 36 1 52 32 1 52 35 9 52 30 9 52 36 15 52

Sample size 40 7 107 107 67 60 47 112 26

(2) Benefits and golf privileges offered: Benefits offered 2nd Assistant Superintendent Administrative Assistant Assistant Superintendent Equipment Technician Foreman Horticulturalist Irrigation Specialist Laborer Spray Technician

Count Yes 49 7 107 112 29 35 24 25 16

No 60 76 56 52 91 87 86 131 84

Percentage Yes No 45% 55% 8% 92% 66% 34% 68% 32% 24% 76% 29% 71% 22% 78% 16% 84% 16% 84%

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Golf privileges offered 2nd Assistant Superintendent Administrative Assistant Assistant Superintendent Equipment Technician Foreman Horticulturalist Irrigation Specialist Laborer Spray Technician

Count Yes No 97 5 51 8 155 3 154 5 113 4 109 6 98 4 165 4 80 6

Percentage Yes No 95% 5% 86% 14% 98% 2% 97% 3% 97% 3% 95% 5% 96% 4% 98% 2% 93% 7%

(3) Clothing allowance. Clothing Allowance ($) 2nd Assistant Superintendent Administrative Assistant Assistant Superintendent Equipment Technician Foreman Horticulturalist Irrigation Specialist Labourer Spray Technician

Mean Median Minimum Maximum $276.51 $200 $40 $1000 $92.22 $60 $30 $200 $288.38 $250 $40 $1000 $283.19 $200 $30 $1500 $178.48 $150 $30 $500 $169.06 $135 $30 $500 $215.31 $200 $30 $500 $136.49 $100 $20 $425 $217.40 $180 $30 $600

Sample size 43 9 77 72 33 32 32 47 25

2. Do you have any additional responsibilities? Additional responsibility No other responsibilities Tennis facilities Curling facilities Others TOTAL

Count Percentage 107 62.57% 3 1.75% 2 1.17% 59 34.50% 171 100%

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Please specify others: Answer 5 hole practice facility 9 hole par 3 course as well beach, water treatment plant, RV lot maintenance, 9 hole par 3 course, irrigation installation Building maintenance, minor plumbing, minor electrical, general handyman duties as required, snow removal buildings and committees Campground Club Manager Clubhouse and arena surrounding areas Clubhouse building maintenance Clubhouse facility maintenance Clubhouse grounds/entrance Clubhouse maintenance Clubhouse septic system community snow removal Coordination of Campground maintenance. Driving Range Driving range picking, golf cart cleaning and staging environment and health/safety auditor and skating rink General Manager of the Golf Facility General Manager/ Superintendent General Manager/Superintendent Grounds Hotel grounds Hotel resort grounds I look after 2 golf courses, all buildings and fitness centre and 76 apartments I look after the owners house and summer home with my staff from the Course Indoor Range Just plowing lots for curling but not the curling LOCAL LAWN BOWLING GREEN Maintain grounds for owners home Maintenance of additional property and its contract Maintenance of landscape at 12 cottages Offsite Snow removal Operation of drinking water treatment system, Sewage system, Swimming Pool, Clubhouse heating system

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Answer Operations Manager of Resort - including F&B, Accommodations, Golf, Grounds oversee other courses Oversee Water Treatment Plant Operations par 3 course pool facilities range Rental Property residential landscape residential snow removal Resort Properties, Parkland trail systems RV park Safety Officer Small Water Systems Operator Snow removal Snow removal, maintenance banquet facility Snow removal, ice rinks sports fields Tennis Facilities and Range Water Park Maintenance, Park/Picnic Area Maintenance, Biathlon Range Maintenance, Ski Trail Grooming, Skating Rink (Pond) we own a commercial property that we look after winter snow plowing, club house building maintenance

3. Please indicate if you have a Secretary or Administrative Assistant. Answer Count Percentage No 162 90% Yes 18 10% TOTAL 180 100%

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4. Approximately what % of your time is spent on administration work? Statistics Mean Median Minimum Maximum Sample size

% admin work time 2008 31.40% 30% 2% 85% 214

% admin work time 2009 30.30% 30% 2% 80% 222

% admin work time 2010 31.40% 25% 2% 100% 167

% admin work time 2011 29.86% 25% 1% 85% 162

% admin work time 2012 32.41% 30% 5% 80% 179

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Part VII – Golf Equipment Technician Staff 1. Please respond to each of the following questions as they relate to your current equipment technician: (1) Equipment technician age: Statistics Mean Median Minimum Maximum Sample size

Age 50 52 22 79 161

(2) Years of service: Statistics Mean Median Minimum Maximum Sample size

Years of service at the club 10 7 0.5 45 161

Years of service in the golf sector 14 12 0 45 161

Years of service as an equipment technician 18 16 1 50 156

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(3) Place of employment prior to joining the golf sector: Place of previous employment Auto industry Manufacturing Agriculture Heavy Equipment Oil field Motorcycle industry Ski Industry Construction Marine Aerospace Equipment Rental Military None school Self-employed Snow Mobile Sector Trucking Turf equipment supplier Government Other TOTAL

Count Percentage 50 34% 23 16% 10 7% 7 5% 6 4% 5 3% 5 3% 4 3% 3 2% 2 1% 2 1% 2 1% 2 1% 2 1% 2 1% 2 1% 2 1% 2 1% 1 1% 13 9% 145 100%

(4) Does the club have an assistant technician? Answer Count Percentage No 141 82% Yes 31 18% TOTAL 172 100%

(5) Is your equipment technician a graduate of an apprenticeship program? Answer Count Percentage No 106 65% Yes 56 35% TOTAL 162 100%

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(6) What level of education does your equipment technician have: Answer High school diploma College diploma University degree Others TOTAL

Count Percentage 83 52% 57 36% 4 3% 15 9% 159 100%

Please specify if others: Answer Certificate of qualification Certified HD mechanic Certified Machinist Class A mechanic Heavy Duty cert. High school plus diesel mechanic course Journey man Level 3 Heavy Duty Technician Golf Equipment Tech - Fairview Continuing education courses in both golf and non-golf equipment. Military Training Toro Technician Trade school Certificate of qualification

(7) Is your equipment technician a licensed mechanic? Answer Count Percentage No 105 64% Yes 58 36% TOTAL 163 100%

(8) Do you have an annual tool budget? Answer Count Percentage No 77 46% Yes 91 54% TOTAL 168 100%

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If yes, how much is the allowance? Annual tool budget ($)

Statistics Mean Median Minimum Maximum Sample size

$1,703 $1,500 $110 $10,000 89

(9) Are the tools owned by club or by person? Answer Club owned Personally owned TOTAL

Count Percentage 96 56% 74 44% 170 100%

(10) How much is your annual parts budget? Statistics

Annual parts budget ($)

Mean Median Minimum Maximum Sample size

$30,891 $25,000 $1,000 $630,000 167

(11) How large is the “fleet” of equipment Statistics Mean Median Minimum Maximum Sample size

Replacement value $1,126,566 $900,000 $50,000 $15,000,000 161

Number of pieces (#) 205 35 10 25,000 163

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(12) What role does your equipment technician play in the choice and purchase of new equipment: Answer Provides input Provides recommendation None Makes decision TOTAL

Count Percentage 109 64% 46 27% 13 8% 1 1% 169 100%

(13) Does your repair and maintenance facility have a lift or hoist? Answer Count Percentage Yes 111 64% No 62 36% TOTAL 173 100%

(14) Does the Equipment Technician have a professional development budget? Answer Count Percentage No 113 67% Yes 55 33% TOTAL 168 100%

If yes, what is the amount? Statistics Mean Median Minimum Maximum Sample size

Professional development budget ($) $1,358 $1,000 $250 $5,000 52

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(15) How many days of vacation does the equipment technician have annually? Statistics Mean Median Minimum Maximum Sample size

Days of vacation 19 20 0 100 150

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