Sound Transit Operations June 2014 Service Performance Report

Ridership Total Boardings by Mode Jun-13

Jun-14

%∆

1,359,682

1,493,430

9.8%

8,129,052

8,643,990

6.3%

245,005

265,830

8.5%

1,470,923

1,577,069

7.2%

Tacoma Link

74,354

75,006

0.9%

515,566

485,827

-5.8%

Central Link

895,910

1,006,414

12.3%

4,453,386

5,156,371

15.8%

5,071

4,568

-9.9%

31,544

28,718

-9.0%

2,580,022

2,845,248

10.3%

14,600,471

15,891,975

8.8%

Mode ST Express Sounder

Paratransit System Total

YTD-13

%∆

YTD-14

ST Express and System T otal ridership includes Downtown Seattle (formerly Ride Free Area) ridership as of October 2012.

June 2013: June 2014:

20 Weekdays 21 Weekdays

5 Saturdays 4 Saturdays

5 Sundays 5 Sundays

Total Sound Transit ridership grew by 10.3% in June compared with the same month in 2013. Central Link again led the upward trend with a 12.3% increase in boardings, and set a new record of 36,486 average weekday boardings for the month, a 14.2% increase compared to June 2013. Ridership on ST Express and Sounder also continued to grow at a healthy rate with increases of 9.8% and 8.5%, respectively. ST Express also set a new record for the third straight month, with 62,542 average daily boardings in June. Tacoma Link showed signs of recovering from recent declines with a small 0.9% increase in total boardings. Paratransit boardings continued to decline, dropping another 9.9% in June.

Average Daily Boardings Mode

Weekday Jun-13

Jun-14

Saturday %∆

Jun-13

Jun-14

Sunday %∆

Jun-13

Jun-14

%∆

ST Express

58,239

62,542

7.4%

23,080

23,561

2.1%

15,902

17,162

7.9%

Sounder

11,953

12,331

3.2%

-

-

N/A

1,983

2,291

15.5%

Tacoma Link

3,079

3,059

-0.6%

1,866

1,826

-2.1%

688

693

0.7%

Central Link

31,953

36,486

14.2%

29,517

29,077

-1.5%

21,852

24,782

13.4%

169

152

-10.1%

169

152

-10.1%

169

152

-10.1%

105,393

114,570

Paratransit System Total

8.7%

System-wide, there were 114,570 average weekday boardings during the month of June, an increase of 8.7% compared to June 2013, and a new record. Please refer to Page 2 to view ridership trends by mode.

1

August 7, 2014 Sound Transit Union Station 401 S. Jackson St., Seattle, WA 98104 1-800-201-4900 TTY Relay: 711 [email protected] www.soundtransit.org

Sound Transit Operations June 2014 Service Performance Report

Monthly Ridership Trends by Mode Sounder System-wide Thousands

Thousands

ST Express 1,800 1,600 1,400 1,200 1,000

350 300 250 200 150

800

100

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec 2013

2014

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec 2013 2014 Target 2014

Target 2014

ST Express ridership increased by about 9.8% compared to June 2013, and was up 6.3% compared to the same period of 2013.

Sounder system-wide ridership increased by 8.5% compared to June 2013, and is 7.2% higher than YTD 2013.

Sounder North

110

Thousands

Thousands

Tacoma Link 100 90 80 70

35 30 25 20 15

60

10

50

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec 2013 2014 Target 2014 Tacoma Link ridership was up nearly 1% compared to June 2013, but continues to lag for YTD 2014.

2013

Sounder North ridership increased by 5.5% compared to June 2013, and is 22.7% higher than YTD 2013.

Sounder South

Central Link 1,100

Thousands

Thousands

2014

900 700 500

300 250 200 150 100 50

300

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec 2013

2014

Target 2014

Link ridership continued to grow, topping 1 million riders in June for the first time in its five year history. Link carried 12.3% more riders than June 2013, and 15.8% more than YTD 2013.

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec 2013

2014

Sounder South ridership increased by 10.7% compared to June 2013, and is 8% higher than YTD 2013.

2 Sound Transit Union Station 401 S. Jackson St., Seattle, WA 98104 1-800-201-4900 TTY Relay: 711 [email protected] www.soundtransit.org

Sound Transit Operations June 2014 Service Performance Report

ST Express ST Express On-Time Performance 2013 100% 95% 90% 85% 80%

ST Express Farebox Recovery

2014

Jan Feb Mar Apr May Jun

Jul

Aug Sep Oct Nov Dec

2013 88.0 89.4 90.8 91.3 89.4 86.5 86.1 85.4 86.0 84.5 84.8 85.2

50% 45% 40% 35% 30% 25% 20% 15% 10% Jan Feb Mar Apr May Jun

2014 86.9 86.5 87.0 86.6 86.8 82.9

Target: 85%

2013

June 2014: 82.9%

YTD 2014: 86.1%

ST Express OTP declined sharply in June, due to increased highway traffic, and more crowded buses, which slows boarding and deboarding.

Target: 27.4%

42 40 38 36 34 32 30

15.0 10.0 5.0 Feb Mar Apr May Jun

Jul

12-mo Avg

June 2014: 31.0%

2013

20.0

Jan

2014

YTD 2014: 30.5%

ST Express Passengers per Trip

2014

25.0

0.0

Aug Sep Oct Nov Dec

ST Express achieved 31% farebox recovery in June, matching June 2013 results and improving slightly for the year to date.

ST Express Complaints per 100K Boardings 2013

Jul

Aug Sep Oct Nov Dec

2014

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

2013 13.7 12.4 13.9 12.8 12.2 15.1 14.3 13.7 11.9 17.8 16.3 16.7

2013 34.2 35.0 34.9 36.2 36.9 37.1 37.8 37.8 37.6 40.8 37.3 34.7

2014 11.1 12.9 11.0 11.4 11.7 13.9

2014 36.8 37.0 37.5 39.1 40.0 40.6

Target: 85.0%

ST Express

ime P

C o mp le te do nT

Fle et A vai lab ility

80%

448.0

432.3 460.4 475.1 449.8 443.5 431.5

409.0

38.5

36.8 37.0 37.5 39.1 40.0 40.6

37.6

133

19 15 20 26 26 27

1,037

159 168 156 169 177 208

8.4

7.4 6.0 7.9 9.2 9.7 10.2

98.5%.

PMIs are preventive vehicle maintenance inspections. Central Link PMIs include Signals, Traction Power, LRV, Track, SCADA, and Facilities.

99.5%

99.9%

99.8% 99.8% 99.8% 99.9% 99.9% 99.9%

38,735 35,326 37,841 38,089 37,757 36,826

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

99.8%

455,000

Mo nt h End Rep ortin g T o t al T rips Op era te d Ext (Sch ra) edu Per led cen & tag eo fS Op chedu era l ted ed Tri S ps c h ed u led PM Is

Targets

ers hip Rid

MIs

Co mp le te do nT

99.2%

99.5% 98.3% 99.3% 99.2% 99.3% 99.3%

>90.0%

100%

100% 100% 100% 100% 100% 100%

>90.0%

Sch ed u led P

1

ime

91.6%

91.7% 91.8% 93.1% 91.4% 91.1% 90.5%

86.0%

92.1%

100% 88.1% 86.0% 97.8% 82.8% 97.8%

66.7%

3

N/A

N/A N/A N/A N/A N/A N/A

90.0%

91.2%

93.9% 90.4% 91.6% 90.6% 90.4% 90.3%

90.00%

10,000,000

94.9%

5,156,371

94.3% 788,557 94.8% 738,121 95.6% 824,711 95.5% 848,417 94.6% 950,151 94.8% 1,006,414

114.4

102.2 105.5 107.5 112.7 123.7 134.5

110

19.7

485,827

20.2

19.3 20.4 18.8 21.6 20.2 18.1

993,353

56

19 9 8 6 7 7

6

0 3 1 0 1 1

1.1

2.4 1.2 1.0 0.7 0.7 0.7