SGS FOLIO

TEAM PHILIPPINES: INTERNAL NEWSLETTER

NEWSLETTER OF SGS IN THE PHILIPPINES AND GUAM SGS FOLIO

MESSAGE FROM THE MANAGING DIRECTOR Dear Readers and Our Valued Clients, In this issue of the SGS Folio, we share with you our contribution to quality improvement of systems and products as well as our new services to better serve our customers from the various industries and businesses in the country. These articles are also available for viewing through our country website, www.sgs.ph and our global website www.sgs.com. On behalf of the SGS in the Philippines and Guam, I hope you find these information helpful for your respective organizations. Best regards,

ARIEL A. MIRANDA

Managing Director

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MESSAGE FROM THE MANAGING DIRECTOR

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OUR SERVICES

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Sumisetsu First to Gain ISO 9001:2015 Certification in the Philippines

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ISO 9001:2015

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DENR becomes first ISO 14001:2015 Certified Public Agency in the Philippines

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Transition to SA8000:2014®

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SGS Academy 2016 Training Calendar

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New Capability in the Philippines: Colorfastness to Light Test

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SGS Hosts First Hospitality Industry Forum in the Philippines

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YOUR INDUSTRY

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Philippine Export Competitiveness Program

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Philippines FDA Reiterates the end of Grace Period on Amendment of ASEAN Cosmetics Directive

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OUR SERVICE UPDATES ON SGS’ CAPABILITIES

Sumisetsu Philippines, led by Mr. Takuro Suzuki, President of SPI, receives ISO 9001:2015 certification from SGS Philippines, led by Ariel Miranda, Managing Director, and Roger Villanueva, Manager of Certification and Business Enhancement division.

SUMISETSU FIRST TO GAIN ISO 9001:2015 CERTIFICATION IN THE PHILIPPINES Sumisetsu Philippines, Inc. (SPI), an affiliate of Sumitomo Densetsu Co., Ltd. of Japan, is the first organization to achieve the newly released ISO 9001:2015 certification in the Philippines. SPI is an electrical and mechanical contractor specializing in design, installation, and maintenance services such as electrical and mechanical facilities of buildings and factories. Established in the Philippines in 1990, SPI started their journey to ISO 9001 Quality Management System (QMS) certification in 2001. After undergoing ISO 9001 training, SPI successfully achieved ISO 9001 QMS certification on December 1, 2003, with SGS Philippines as their certifying body. The company has maintained their certification since then.

Mr. Takuro Suzuki, President of SPI, has always been supportive of the company’s endeavor to continual improvement driven by an effective QMS. He believes that obtaining ISO 9001:2015 QMS certification is beneficial to an organization especially if it has fully understood and integrated the Plan-Do-Check-Act cycle. SPI identified the addition of risk-based thinking as one of the most valuable changes in the new version of the said management system. It has helped their team to clearly identify and to control both internal and external threats to SPI. Organizations that are currently ISO 9001:2008 certified have three years, from formal publication of ISO 9001:2015, to transfer to the new version of the standard. Based on the current publication schedule, this transition period will end in September 2018. More information about ISO 9001:2015 can be found here.

FOR ENQUIRIES, PLEASE CONTACT: DANA GRACE B. RUTILLA Certification and Business Enhancement T: +63 2 784 9400 local 629

ISO 9001:2015 REPLACES ISO 9001:2008

WHAT YOU NEED TO KNOW

ABOUT ISO 9001:2015 MILESTONES

1987 Year when ISO 9000 standards for quality management were first published

6-8 YEARS Frequency of ISO standards review and revision, if needed

3 YEARS Transition period from ISO 9001:2008 to ISO 9001:2015

SEPTEMBER 2015 Release of ISO 9001:2015

SEPTEMBER 2018 End of transition period

There are more than

Nearly

1.1 MILLION

100 COUNTRIES

ISO 9001 certificates issued worldwide

are involved in updating ISO 9001

5 KEY CHANGES Use of Annex SL structure, ensuring alignment with other management system standards

Consideration of organizational context and the needs and expectations of interested parties

Adoption of a broader risk-based approach to Quality Management

Focus on leadership rather than simply management of the QMS

Use of documented information, defined as information that should be controlled and maintained by an organization

5 KEY BENEFITS Increased emphasis on leadership engagement

Structured manner of addressing organizational risks and opportunities

Use of simplified language and a common structure and terms

More effective approach to supply chain management

More user-friendly for service and knowledge-based organizations

5 TIPS TO START TRANSITIONING TO ISO 9001:2015

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Update the organization’s existing QMS to meet the new requirements

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Discuss with your trusted certification body about transitioning to the new version

1

Learn more about the new version of the Standard

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Conduct a gap analysis and develop an implementation plan

3

Have concerned parties undergo appropriate training regarding the new standard

References: http://www.sgs.ph/en/Agriculture-Food/Quality-Health-Safety-and-Environment/Quality/ISO9001-2015-Revision.aspx http://www.sgs.ph/~/media/Global/Documents/Brochures/SGS%20SSC%20ISO%209001% 202015%20Introduction%20Presentation%20A4%20EN%2015%2009.pdf http://www.iso.org/iso/iso_9001_-_moving_from_2008_to_2015.pdf http://www.iso.org/iso/home/news_index/news_archive/news.htm?refid=Ref2002 http://asq.org/learn-about-quality/iso-9000/iso-9001-2015/

www.sgs.ph /SGSPhilippines /SGS @SGS_SA

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DENR BECOMES FIRST ISO 14001:2015 CERTIFIED PUBLIC AGENCY IN THE PHILIPPINES On February 10, 2016, the central office of the Department of Environment and Natural Resources (DENR) in Quezon City, Philippines was awarded with ISO 14001:2015, making DENR Central the first public agency in the country to receive this certification. DENR Secretary Ramon J.P. Paje, together with key DENR officials, received the ISO certification from Ariel Miranda, Managing Director of SGS in the Philippines, during the second day of the three-day First Philippines Environment Summit in Pasay City. “This milestone is consistent with our mandate on sustainable development and environmental governance, and demonstrates the commitment of each employee of the DENR to be a role model in environmental management,” Paje said. Miranda, in his speech during the awarding ceremony, stated that, “The Department’s certification represents its ability to manage environmental responsibilities in a systematic manner that contributes to sustainability.”

ABOUT ISO 14001:2015 ISO 14001:2015 is the new version of ISO certification for environmental management system that proposes an increasingly strategic approach to environmental management. Among the key changes in the revision are requirements for strategic environmental management, leadership, protection of the environment, lifecycle thinking, communication, and documentation. The final version of ISO 14001:2015 was published in September 2015. Organizations already certified to ISO 14001:2004 have three years from the date of publication to transfer to the new version. This transition period ends on September 2018. More information about ISO 14001:2015 is available here.

FOR ENQUIRIES, PLEASE CONTACT: JEROME CIPRIANO EEHS Certification Manager and Management Systems Auditor T: +63 2 784 9400 local 223

JOHN LAZARO Global Product Manager for ESD T: +63 2 784 9400 local 626

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TRANSITION TO SA8000:2014® On August 25, 2015, SAAS with notification 4 A outlined the new revised timeline and process for organizations to transition to SA8000:2014®. The new transition period will start from January 1, 2016 until June 30, 2017. The following deadlines are applicable for organizations that are currently certified to SA8000:2008® as well as organizations seeking initial certification to SA8000:2014®. Beginning April 1, 2016, all SA8000 initial certification audits of new clients shall be to SA8000:2014® and shall include an evaluation of the organization using Social Fingerprint and independent evaluation by the Certification Body. Clients currently certified to SA8000:2008® will have to transition to SA8000:2014® by June 30, 2017. In order to transition to SA8000:2014®, clients shall complete a transition audit to the requirements of SA8000:2014 (including an evaluation of the organization using Social Fingerprint and an independent evaluation by the Certification Body). After June 30, 2017, all SA8000:2008® certificates shall be invalid. Beginning January 1, 2016, Certification Bodies may begin conducting SA8000:2014® audits provided they have received a document review and approval from SAAS. For further information about new SA8000:2014 Standard requirements, SAAS Normative documents and related Guidance and Reference Documents please consult the SAI website: http://www.sa-intl.org/

SGS ACADEMY 2016 TRAINING CALENDAR SGS Academy offers the very best in professional development training and customized training solutions. The 2016 Training Calendar of SGS Academy in the Philippines is now available online. Among the learning solutions offered by SGS Academy are management system/ standards management development, and technical courses. SGS also offers ISO 9001:2015 Quality Management and ISO 14001:2015 Environmental Management Systems training.

SGS Academy’s unrivalled experience and expertise, combined with its unique global reach ensure that you benefit from consistent training and development at every level of your organization – anywhere in the world. To ensure the quality of training, SGS Academy partners with industry leaders, technical experts, and experienced professionals to deliver these courses. Click this link to register: https://learning.sgs.com/ph For enquiries, send an email to [email protected].

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NEW CAPABILITY IN THE PHILIPPINES: COLORFASTNESS TO LIGHT TEST SGS now caters to the demand of testing fabrics for colorfastness in the Philippines, with the launch of Colorfastness to Light Test. This specific test measures the resistance to fading of a colored (dyed) material when exposed to a light source. WHY SHOULD TEXTILES BE TESTED FOR COLORFASTNESS TO LIGHT? During usage, textiles are usually exposed to a light source. Such exposure tends to destroy colorants that result to fading, whereby the color becomes paler and duller. Dyes used in the textile industry vary enormously in their reaction to light; thus a method to measure lightfastness is necessary. Apart from the dye quality, the substrate used (fabric type) may also influence the lightfastness of the material. It is also important to note that regulations concerning colorfastness of textiles have become stringent in recent years. Most European and U.S. textile product buyers require products that passed colorfastness to light test and that comply with relevant national and international standards. The colorfastness to light test may determine the following: • Color quality of the textile in terms of its dye content once exposed to a light source • “Fading” reaction of the textile once exposed to a light source

FOR ENQUIRIES, PLEASE CONTACT: KAREN MAE GALANG Consumer and Retail T: +63 2 784 9400 local 232

These are some of the products that can be tested for colorfastness.

• Product best care instruction with regard to exposure to light source, particularly goods that are suitable for outdoor use • Cost efficiency measures in the dying process of the product Quality tests, such as colorfastness to light test, instill product satisfaction among consumers. With products that passed quality tests, product recalls may be prevented, customer complaints are minimized, and client retention increases.

WHAT PRODUCTS CAN BE TESTED FOR COLORFASTNESS TO LIGHT? • Softlines including textiles of all types (e.g. yarn, fabric, and clothing), umbrellas, tents, and tarpaulins • Hardgoods including planters, furniture, and outdoor decor made of metal, resin, or wood and painted items

HOW IS THE TEST DONE? The prepared test sample together with a set of reference material (Blue Wool Standards Fabric) is exposed, under controlled conditions, to an artificial light source (e.g. xenon and arc lamp Fade-Ometer) that acts as representative of natural daylight for a certain length of time. The colorfastness is then evaluated using a Standard Gray Scale by comparing the change in color of the tested sample with that of the unexposed sample and the reference material.

WHAT ARE THE AVAILABLE TEST METHODS? • AATCC 16 This method provides the general principles and procedures to determine the colorfastness to light of textiles. The test options described are applicable to textiles of all kinds and for colorants, finishes and treatments applied to textiles. (With reference to AATCC 16.3:2012) • ISO 105-B02:2014/BS EN ISO 105B02:2014 (ISO 105 B02) This method determines the effect of an artificial light source representative of natural daylight (D65) on the color of textiles of all kinds and forms. The method is also applicable to white (bleached or optically brightened) textiles. (With reference to ISO 105–B02:2014(E))

WHY TEST WITH SGS? Gaining independent verification from SGS to certify your product quality can boost your reputation and add to your brand value. Our laboratories are recognized by reputable accreditation schemes hence you can be sure that our tests comply with relevant industry standards. SGS has a wide network across the world, allowing us to provide efficient and effective services in all the main textile manufacturing countries, thus saving your time and resources.

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SGS HOSTS FIRST HOSPITALITY INDUSTRY FORUM IN THE PHILIPPINES SGS hosted the first Hospitality Industry Forum in the Philippines on November 24, 2015. The aim of the event was to share information about the Association of Southeast Asian Nations (ASEAN) economic integration and its possible effects on the hospitality industry. The forum was attended by over 65 representatives from the travel and hospitality sector, including major hotel, airline and restaurant brands.

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The event also hosted an open-forum, where guests were encouraged to ask the three key speakers about their topics. The wide-ranging debate included further discussion on the readiness of the private and public sector for the ASEAN economic integration and the impact on air and land traffic as tourism and business travel increases in the next few years. Overall, the discussion highlighted many issues, which will hopefully help the industry prepare for economic integration.

WHAT ATTENDEES HAD TO SAY “My congratulations on such a successful event. The Hospitality Without Borders Conference was well organized, informative, thoughtful, and enjoyable. I certainly learned relevant information regarding the importance of ASEAN integration” Miguel Castillo, Training Specialist, Philippine Airlines. “It was a fantastic forum with so much to learn.” Gillian Legaspi, Area Hygiene Manager, Makati Shangri-La Manila

Three perspectives were taken by the key speakers of the event. Peter Hvidberg, SGS Global Business Manager for Travel and Hospitality, flew in from Geneva, Switzerland, to share international trends and best practices. Peter provided insights on how participants can equip themselves with macro-environmental information to craft strategies and make their organizations more competitive. Jordan Imutan, President of Whitehall Consulting, talked about the impact of the ASEAN economic integration on the Philippines and its industries, and how customer experience can play a big role in increasing an organization’s competitive edge.

More than 60 representatives in the travel and hospitality sector attend the forum.

Finally, Sol Mohal, SGS East Asia Technical Manager for Food Safety, shared her thoughts on food safety management systems and the importance of eradicating food poisoning incidents in the context of today’s digital world.

Sol Mohal, SGS East Asia Technical Manager for Food Safety, discusses food safety management systems in the hospitality industry.

SGS FOLIO

YOUR INDUSTRY INDUSTRIES AND SECTORS THAT SGS SERVES

AGRICULTURE & FOOD: PHILIPPINE EXPORT COMPETITIVENESS PROGRAM

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SGS provides a suite of solutions at every stage of the value chain within the food industry. We offer a fully connected, inter-disciplinary range of business services and solutions that include: • • • • • • • •

Physio-chemical testing Chemical analysis Heavy metals analysis Prohibited antibiotics testing Microbiological testing Sensory evaluation Supplier’s assessment Vehicle hygiene inspection

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• • • • •

Production inspection Claim Survey Retail check Private label services Food label reviews and nutritional labelling • Training courses • Sustainability solutions

FOR ENQUIRIES, PLEASE CONTACT: ANICIA ALMEIDA-SANTOS Business Development Manager for Food t: +63 2 784 9400 local 611

SGS was a subject resource for the Philippine Export Competitiveness Program (PECP), a seminar series for exporters, on February 4, 2016 at the DTI International Building, 375 Sen. Gil Puyat Avenue, Makati City. Erika Frances Robel, Technical Sales Specialist of the Consumer and Retail division, represented SGS as a resource speaker, where she discussed Technical Services such as testing, inspection, verification and certification required for Philippine exports. Seafood safety, quality, compliance, and sustainability were briefly tackled as well. A consultation session with the SGS team was then facilitated after the talk.

Erika Robel from the Consumer and Retail division of SGS Philippines discusses technical services relevant to Philippines export products.

BFAR representatives also provided talks on Procedures and Requirements for exportation of Fish and Fishery/ Aquatic Products. Among the attendees of the seminar are exporters of fish and fishery products, food, and hardgoods. The PECP is an initiative of the Export Marketing Bureau of the Department of Trade and Industry. It is also sponsored by the Export Development Council and the Philippine Exporters Confederation, Inc.

The PECP seminar series aims to help local exporters, particularly SMEs, stay competitive in the global market.

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CONSUMER GOODS & RETAIL: PHILIPPINES FDA REITERATES THE END OF GRACE PERIOD ON AMENDMENT OF ASEAN COSMETICS DIRECTIVE Cosmetic Directive for ASEAN member states has updated once in year 2015. Cosmetics products are allowed with a grace period to comply with the new requirements. Philippines, as one of the member states of ASEAN, has issued a Circular No. 2015-014 on 14 December 2015 by Department of Health, Food and Drug Administration to reiterate the end of grace period towards several restricted and banned ingredients which have its limitation updated. Grace period of the changes of requirement for following ingredients has come to an end. All new and existing products on Philippines market shall meet the new requirement. View the list of prohibited, restricted, and allowed ingredients here.

FOR ENQUIRIES, PLEASE CONTACT: DARWIN AYALA Sales Manager for Consumer and Retail t: +63 2 784 9400 local 829

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