2012 RESIDENTS’ GUIDE

ÉTÉ 2012

Special edition ANDY!

SERVICES, ACTIVITIES AND BYLAWS

KEEP H

TABLE OF CONTENTS MUNICIPAL NEWS

Democratic life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Ombudsman’s office . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 A bit of history . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Transportation in Laval . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Advice and bylaws . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Safety and security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Public roads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Construction and other outdoor considerations . . . . . . . . . . . . 22

Photo: Vincent Girard

13 Photo: Jacques Gratton

Residents’ relations counter Municipal tax counter Evaluation department counter Urban planning department counter Engineering department counter Residents’ protection department On the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

6

14 Photo: Sylvain Majeau

The Mayor’s message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 City map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Three ways to reach MY city . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 By phone: 311 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 In person, at the Multiservice Counter . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Libraries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Arts and culture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 How to register for leisure activities . . . . . . . . . . . . . . . . . . . . . . . 26 Neighbourhood life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Outdoor spaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Physical Activity Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Photo: Marc-Antoine Charlebois

CULTURE, LEISURE ACTIVITIES AND COMMUNITY LIFE

33

Useful contact information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Your City Council . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Vivre à Laval:

ÉTÉ 2012

Arts et culture

2

/

Sport, loisir et vie communautaire

Vivre à Laval – Special edition – 2012 Residents’ Guide

Photo: Sylvain Majeau

Your Municipal News Bulletin

Stay up to date on the City ’s news by reading the Vivre à Laval news bulletin, which comes out four times a year. The fall issue will be distributed starting August 29.

24

Laval’s Coat of Arms “ U nité, Progrès, G randeu r ” —that is the motto identifying the rising steps i n t h e d e ve l o p m e n t o f Laval, with its coat of arms inspired by the one belonging t o M o n s e i g n e u r Fr a n ç o i s d e Montmorenc y-Laval, Canada’s first bishop. The scallops of the cross represent the 5 pioneer parishes of the island, and the eaglets, aligned in fours, represent all the 16 municipalities inhabited by the islanders up until 1961.

Facts and Figures Population

..................................

over 400,000

The Mayor’s Message L ava l i s a m o d e r n c i t y. I t s environment and economy as well as its transportation, health care and educational infrastructures are in keeping with the realities of Laval residents, whose needs are ever-changing. The 2012 issue of the Residents’ Guide that you have in hand takes these changes into consideration: This Guide is not only a wonderful reference tool, but also a means of promoting an exchange of ideas, which help us better reflect and communicate on matters of importance. Given the new Laval campus of Université de Montréal, the new bridge in the eastern part of our city, the extraordinary popularity of the three metro stations and commuter train lines, the acquisition—in the past ten years—of nearly 50 million square feet of natural spaces, the best credit rating (AA- from Standard & Poor’s, with a positive outlook) awarded to Québec municipal bodies, the presence of over 10,000 businesses employing nearly 140,000 people… Laval ranks, from now on, among the top major cities in all of Canada. Our City’s living environment is truly outstanding—a success story based on carefully considered, joint actions. I hope you enjoy reading our Guide!

Population growth (2001-2011) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17% Median age

..............................................

40.3

Percentage of immigrant population . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20.2% Languages spoken at home French . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74% English . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13% Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13% Average no. of people per household

..........

2.5

Gilles Vaillancourt

Geographical Position Located in the heart of Greater Montréal, Laval boasts top-quality transportation routes, linking all the major centres in Québec. Covering a total area of 242.42 km 2, Île Jésus is surrounded by Deux Montagnes lake as well as by the Mille Îles and Des Prairies rivers.

Population breakdown by age bracket: age 19 and under . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24.3% age 20-64 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61.4% age 65 and over . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14.3% Percentage of Laval residents age 15 and over with a university degree or diploma . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22.2% Homeowners Tenants

.........................................

68.9%

.................................................

31.1%

LAVAL North Shore Montréal

Longueuil

Montréal-Trudeau Airport

311 – www.ville.laval.qc.ca – Municipal News

3

CITY MAP MAP OF LAVAL AND LOCATION OF MUNICIPAL SERVICES AND OTHER PARTNER SERVICES

To Boisbriand

To Rosemère

To Saint-Eustache

18 11 35

17

LAVALOUEST

10 25

19

FABREVILLE

29

5

15 36

NON-URGENT CALLS: 311 URGENT CALLS: 911

37

20

33 2 13 1

CHOMEDEY

(police, firefighters, ambulance)

2 City Hall

1 place du Souvenir 311

24

3 Maison des arts

1395 boulevard de la Concorde Ouest 450 662-4440

4 Municipal court

55 boulevard des Laurentides 450 662-4466

LAVALDES-RAPIDES

28

PONT-VIAU

8

4 12

To Montréal

NEIGHBOURHOOD POLICE STATIONS 5 Police headquarters 6 Gendarmerie

3225 boulevard Saint-Martin Est 450 662-3400

7 Neighbourhood police station #1 1245 montée du Moulin 450 662-4310

8 Neighbourhood police station #2 289 boulevard Cartier Ouest 450 662-7820

9 Neighbourhood police station #3 560 - 2e Rue 450 978-6830

10 Neighbourhood police station #4

6500 boulevard Arthur-Sauvé, #500 450 662-7140

11 Neighbourhood police station #5 187 boulevard Sainte-Rose 450 978-6850

12 Neighbourhood police station #6 5555 boulevard des Laurentides 450 662-4860

4

23 3

To Montréal

2911 boulevard Chomedey 450 662-4242

Vivre à Laval – Special edition – 2012 Residents’ Guide

40

39 38

9

1333 boulevard Chomedey 311

VIMONT

26

SAINTE-DOROTHÉE

1 Multiservice Counter

12 27 31

SAINTE-ROSE

34

FIRE STATIONS 12 Fire station #1 53 boulevard des Laurentides 13 Fire station #2

2 place du Souvenir

14 Fire station #3

4111 boulevard de la Concorde Est

15 Fire station #4

530 rue Principale

16 Fire station #5

6645 rue Duranleau

17 Fire station #6

2392 - 35e Avenue

18 Fire station #7

6200 boulevard des Laurentides

19 Fire station #8

555 boulevard du Curé-Labelle

20 Fire station #9 1655 boulevard des Laurentides Division Prévention: 450 662-4450

To Montréal

To Bois-des-Filion

ue d

es P

erro

n

To Terrebonne

bo

ul .S

aven

ai nt eM ar ie

AUTEUIL

montée Saint

-François

16

SAINT-FRANÇOIS

7 22 32 6 DUVERNAY

21

SAINT-VINCENTDE-PAUL

14

Olivier-Charbonneau toll bridge

30

To Montréal To Montréal

LIBRARIES 28 Émile-Nelligan library

BMLs bureaux municipaux lavallois 21 BML 1

4010 boulevard Saint-Martin Est 450 662-4901

22 BML 1 (satellite)

1245 montée du Moulin 450 662-8422

23 BML 2

62 rue Saint-Florent 450 662-4902

24 BML 3

435 boulevard du Curé-Labelle, #104 450 978-8903

25 BML 4

6500 boulevard Arthur-Sauvé 450 978-8904

26 BML 5

2975 boulevard Dagenais Ouest 450 978-8905

27 BML 6

55 rue de Belgrade Ouest 450 662-4906

38 Place Bell (future site)

325 boulevard Cartier 450 662-4973

39 Tourisme Laval

29 Gabrielle-Roy library

480 promenade du Centropolis 450 682-5522

3505 boulevard Dagenais Ouest 450 978-8909

30 Germaine-Guèvremont library

40 Hôpital Cité-de-la-Santé

2900 boulevard de la Concorde Est 450 662-4002

1755 boulevard René-Laënnec 450 668-1010

31 Laure-Conan library

4660 boulevard des Laurentides 450 662-4975

32 Marius-Barbeau library

1245 montée du Moulin 450 662-4005

33 Multiculturelle library

1535 boulevard Chomedey 450 978-5995

34 Philippe-Panneton library

4747 boulevard Arthur-Sauvé 450 978-8919

35 Sylvain-Garneau library

187 boulevard Sainte-Rose 450 978-3940

36 Yves-Thériault library

670 rue de la Place-Publique 450 978-6599

Laval Maps on the Web Portal On the City’s web portal, you will find dynamic maps of the Laval territory that will give you access to a wide range of information, such as: t
-BOE
SFHJTUFST
BOE
QSPQFSUJFT t
1BSLT
BOE
HSFFO
TQBDFT t
5PQPHSBQIZ t
6SCBO
QMBOOJOH
TUSFFU
BEESFTT
numbers, road system, etc.) www.ville.laval.qc.ca, under City Maps

37 Centre Alain-Grandbois 4300 boulevard Samson 450 978-3671

311 – www.ville.laval.qc.ca – Municipal News

5

THREE WAYS TO REACH MY CITY

1. BY PHONE ONLINE WITH MY CITY

311

or 450 978-8000, if you phone from outside Laval

B y p h o n i n g o n e s i n g l e te l e p h o n e number—311—you can obtain information or submit requests regarding all the services offered by the municipality, except for emergency ser vices (firefighters, police and ambulances). You’ve just moved to Laval and you want to find out the hours of your neighbourhood library or the garbage collection schedule? Whether on weekdays, weekends or holidays, 365 days a year, call centre representatives are on hand to answer your questions and non-urgent calls.

Photo: Vincent Girard

Hours of operation of 311 call centre Monday - Friday: 7 a.m. - 9 p.m. Saturday & Sunday: 8 a.m. - 5 p.m. Holidays: 9 a.m. - 5 p.m.

This telephone service is also available to people with hearing disabilities, during the same days and times.

DID YOU KNOW THAT IN 2011… The 311 non-urgent call centre answered 205,676 calls. And the residents relations counter served 15,080 visitors.

911 Call Centre Are you faced with an emergenc y situation? Phone 911 for assistance from firefighters, ambulance service and the police. Open 24 hours a day, 7 days a week

DID YOU KNOW THAT IN 2011… The 911 emergency call centre handled over 270,000 calls.

Speedy Phone Numbers: Which to Call and When? In Laval, residents may phone five free, speedy numbers, all ending in “11”. Here is a little chart that will help you know which to phone and when.

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SPEEDY NUMBER

TO

TYPES OF SERVICE OR INFORMATION

OPEN

311 (in Laval)

LAVAL CALL CENTRE

Information or requests concerning all municipal services, except for emergency services

Monday – Friday: 7 a.m. – 9 p.m. Saturday & Sunday: 8 a.m. – 5 p.m. Holidays: 9 a.m. – 5 p.m.

411

YOUR TELEPHONE SERVICE SUPPLIER

Telephone numbers (personal and business)

511

TRANSPORTS QUÉBEC

To report an incident, inquire about road conditions and roadwork (traffic camera and more)

24 hours a day

811

HEALTH INFO SERVICE

Assistance by a health care professional regarding a non-urgent problem

24 hours a day

9 11

LAVAL EMERGENCY SERVICES

Public safety and security services (police, firefighters) in emergency situations (accident, fire, etc.)

24 hours a day

Vivre à Laval – Special edition – 2012 Residents’ Guide

24 hours a day

2. IN PERSON MULTISERVICE COUNTER 1333 boulevard Chomedey (next to City Hall)

Residents’ relations counter Open Monday – Friday, 8:15 a.m. – 8:15 p.m. Saturday & Sunday, 9 a.m. – 4 p.m. By phone: 311 (or 450 978-8000) Services and documents available t
Oaths ($) t
Avantages Laval card t
Certificate of existence and residency ($) t
Filing complaints t
Information on various topics of a municipal nature t
Parking permits

Municipal tax counter Open Monday – Friday, 8:15 a.m. – 5:30 p.m. By phone: 450 978-5700 Services and documents available t
Issuance of fishing hut licences t
Applications for exclusion from water tax (for residents age 65 and over) t
Dog registration tags t
Payment of municipal taxes and statements of offence (before the deadlines) t
Lawn watering permits t
Verification of property taxes and related information

Photo: Vincent Girard

The staff at the Multiservice Counter informs residents and can direct them to the appropriate municipal departments for their particular situation. There are five different municipal counters at this location: t
The residents’ relations counter t
The municipal tax counter t
The evaluation department counter t
The engineering department counter t
The urban planning department counter

DID YOU KNOW THAT IN 2011… THE STAFF ISSUED OR HANDLED: t
Over 132,400 annual tax bills t
Over 20,200 dog registration tags t
Over 32,000 applications for a water tax refund from residents age 65 and over

Evaluation department counter Open Monday – Friday, 8:15 a.m. – 5:30 p.m. By phone: 450 978-8777 Services and documents available t
Assistance in filling out an assessment review application form t
Copies of cadastral compilation sheets; graphic register ($) t
Copies of extracts from the property assessment roll ($) t
Information on the property assessment roll t
Information on homeowner’s property assessment t
Locating plots of land t
Meeting with an assessor, if necessary

THE SERVICE DE L’ÉVALUATION is responsible for establishing and updating the property assessment roll as well as the purchase and sale of immovables. This roll reflects the actual value of all immovables located on Laval territory. Municipal and school tax are based on this value. Residents may consult the online property assessment roll (www.ville.laval.qc.ca, under Municipal Services / Assessment – Taxation).

311 – www.ville.laval.qc.ca – Municipal News

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THREE WAYS TO REACH MY CITY Urban planning department counter

Engineering department counter

Open Monday – Friday, 8:15 a.m. – 5:30 p.m. By phone: 311 or 450 978-8000

Photo: Vincent Girard

Services and documents available* t
Condo conversions t
Information on minor exemptions t
Information on bylaws regarding various installations t
Information on construction bylaws t
Information on zoning t
Land subdivisions t
Construction and renovation permits t
Site planning and architectural integration plans t
Grants for homeownership and residential renovations t
Verification of possibilities of building on a given piece of land

Open Monday – Friday, 8:15 a.m. – noon & 1 p.m. – 5:30 p.m. By phone: 311 or 450 978-8000

* See page 22 for information on various installations as well as on construction and renovation permits.

Services and documents available t
Invitations to tender (bid requests) t
Tender (bid) documents issued by Ville de Laval t
Information on sewers and water supply connections in front of a property t
Connection permits (sewers, water supply, new driveways)

Rental Housing Guide Guide to Quality Rental Housing in Laval Information guide for Laval residents

For tenants, the Service de l’urbanisme has published the Guide to Quality Rental Housing in Laval. The purpose of this re fe re n ce p a m p h l e t i s t o provide information on each party’s responsibilities, help tenants deal with problems that they may face and explain to them the various steps to take in order to find solutions.

Photo: Vincent Girard

Available at the Multiservice Counter or on the City’s web portal: www.ville.laval.qc.ca, under Municipal Services / Urban Planning

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Vivre à Laval – Special edition – 2012 Residents’ Guide

BYLAWS AND PERMITS See pages 15-23 for information on Ville de Laval’s current bylaws and on the permits required before undertaking any work. You may also consult the City’s web portal: www.ville.laval.qc.ca, under Municipal Services / Bylaws.

Residents’ protection department Police

Fire Safety

Neighbourhood police stations

The fire safety department (Département de sécurité incendie) counts on a network of 9 fire stations to fulfill its mission of saving residents’ lives and belongings. To do so, not only does it fight fires, but it also works toward preventing them as well as taking action in times of disaster or other emergency situations.

Six neighbourhood police stations (PDQs) are spread throughout Laval territory. Their addresses, phone numbers and location may be found on page 4. Their office hours are indicated on the City’s web portal (under Public Security). Services and documents available t
Copy of police report t
Filing complaints t
Information on criminal legislation and certain municipal bylaws enforced by the police

Address: 2911 boulevard Chomedey Open Monday – Friday 8:15 a.m. – 5:30 p.m. By phone: 450 662-4242

Gendarmerie Address: 3225 boulevard Saint-Martin Est

t
Copy of accident report or certificate of good conduct (police clearance)

t
Application for pardon t
Authentication of vehicles t
Fingerprinting

L NCIA FINATANCE TO ASSIS FAMILIES YOUNG CHASING IN PUR

THEIR

FIRST E HOM ION AT

INFORM

? 311 E.LAVAL.QC.CA ILL

WWW.V

Open 24 hours a day, 7 days a week

911 The Gendarmerie is the police station for emergencies.

Photo: Vincent Girard

Services and documents available

HOME MY OWSNT! AT LA

Photo: Sylvain Majeau

Police headquarters

450 662-4450 See page 19 for information on safety and security.

Grants and Financial Assistance MY OWN HOME AT LAST!

RENOVATIONS

Ville de Laval offers financial assistance to young families who buy their first home in certain older districts of the City. Such assistance consists of a rebate on the amount of the real estate transfer tax when buying an existing home. The program also applies to the purchase of a newly-built home. A property tax credit over a 5-year period may be added if the home that is purchased is brand new. Please note that for new properties purchased in 2012, only triplexes and quadruplexes are eligible for the property tax credit.

Financial assistance Ville de Laval also offers homeowners financial assistance in the form of a property tax credit applicable to expansion, conversion, repairs or improvements to their property, including land development. This program, which applies to certain older districts, moreover helps increase the value of the property concerned. Certain conditions apply.

311 – www.ville.laval.qc.ca – Municipal News

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THREE WAYS TO REACH MY CITY

3. ON THE INTERNET www.ville.laval.qc.ca Browse through the various sections of Laval’s web portal and discover a wide range of useful and constantly updated information on various facets of Laval’s municipal life.

Online services The web portal also provides an impressive array of online tools and services, 24 hours a day, 7 days a week, to help you interact with the City. Here are a few of the most popular ones:

My City, My Web Portal

CVLaval – Careers

With this interactive application, you can discover Laval by sector, district, electoral district or postal code and obtain the schedules, addresses and telephone numbers of municipal facilities.

Apply online for any of Ville de Laval’s job vacancies. Join the municipal administration team of 2,500 permanent employees and 1,000 temporary ones who work in one of the City’s 18 offices and administrative departments to serve Laval residents (under Municipal Services / CVLaval – Careers).

Road Reports To find out the nature and causes of road accidents in Laval as well as police intervention priorities, consult Public Security / Police.

Sésame Catalogue of Laval’s library

Cyberbulletin Sign up now for this weekly e-bulletin containing the latest municipal news of general interest (on the Home page of the web portal).

Property Evaluation and Taxation

This union list of Laval’s public libraries helps you search for titles and also place a hold on them, extend your loans, etc. (under Culture / Libraries).

Statements of Offence: Pay online! With the online payment service, accessible at all times (except 5 a.m. – 5:30 a.m., when the system is updated), you may safely and conveniently use your Visa or MasterCard—wherever you may happen to be—in order to pay for any statement of offence you receive (under Municipal Services / Contraventions).

Consult the City’s property assessment roll and access your tax bill (under Municipal Services / Assessment – Taxation).

City Bylaws To become more familiar with City rules and regulations, consult the section devoted to the coded bylaws of general interest (under Municipal Services / Bylaws).

Directory of Organizations Find the regularly updated contac t information of non-profit organizations recognized by Ville de Laval (under Community Life / Directory of Organizations).

DISCOVERING LAVAL’S ARCHIVAL HERITAGE Laval’s archives are a goldmine of information on the City, its former municipalities and certain personalities in the City’s Administration. This heritage consists of all kinds of documents, including registries, photos, official publications and plans. These archives are accessible to the public, upon appointment, and some documents may be consulted online, under Culture, on the web portal. Contact the Service du greffe, Division de la gestion documentaire, 450 978-8000, ext. 3949, or [email protected]

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Vivre à Laval – Special edition – 2012 Residents’ Guide

NEW LAVAL RESIDENTS You’ve just arrived in Laval? On the City’s web portal (under Municipal Services / New Citizens), you will find a page with a few practical links to help you quickly settle into your new environment.

Your City on Social Media Follow us! @Laval311 Emergency situations, water shut-offs, snow clearance and various municipal messages: activities and news Ville de Laval official page New! The Département de police now has its own Facebook page: Service de police de Laval.

Photo: Martin Alarie

DEMOCRATIC LIFE

The new electronic “paperless council” procedure during City Council meetings has made it possible to save nearly 100,000 sheets of paper to date as well as the time and costs related to printing such material.

Map of Electoral Districts

City Council The word “democracy” comes from the Greek language: dêmos meaning people and kratos, authority. City Council meetings are public and all residents are entitled to attend them and address these sessions. City Council is made up of the Mayor and 21 City Councillors. It is chaired by one of its members, elected at the first meeting following the general election. Regular City Council meetings are usually held at City Hall at 8 p.m. on the first Monday of every month, except in January and July and on holidays.

17

10

21

19

18

9

20 16

15 14

8 7

13

12 11

5

3

1 2

6 4

District 1: Saint-François

District 12: Souvenir–Labelle

District 2: Saint-Vincent-de-Paul

District 13: L’Abord-à-Plouffe

District 3: Val-des-Arbres

District 14: Chomedey

Executive Committee

District 4: Duvernay–Pont-Viau

District 15: Saint-Martin

District 5: Du Marigot

District 16: Sainte-Dorothée

Chaired by the Mayor, the Executive Committee is made up of five other City Council members. The Executive Committee holds public meetings at 9 a.m. every Wednesday morning; however, some meetings are held in private. Chairman: Gilles Vaillancourt Vice-Chairman: Basile Angelopoulos Members: Alexandre Duplessis, Benoit Fradet and Jocelyne Guertin Associate Councillor: Sylvie Clermont

District 6: Concorde–Bois-de-Boulogne

District 17: Laval–Les-Îles

District 7: Renaud

District 18: L’Orée-des-Bois

District 8: Vimont

District 19: Marc-Aurèle-Fortin

District 9: Saint-Bruno

District 20: Fabreville

District 10: Auteuil

District 21: Sainte-Rose

City Council meeting dates may be found on the City’s web portal, under Administration / City Council.

Agendas and Minutes of Meetings The agendas and minutes of City Council meetings as well as the minutes of Executive Committee meetings are available for consultation on the web portal, once they have been duly approved by City Council at a subsequent meeting (under Administration / City Council).

Public Consultations These meetings often deal with zoning matters. These consultations are essential for determining a joint vision of Laval’s community development and give residents concerned a chance to express their apprehensions and expectations.

District 11: Laval-des-Rapides See page 36 for information on how to reach the Mayor and all City Councillors.

Ombudsman’s Office Vi l l e d e L a v a l ’s Ombudsman’s Office has been in existence since in October 2011 to receive claims from residents, once they have exhausted all other recourse available to them and still believe that their rights

have been violated by the City’s Administration. The General Secretar y responds to their claims and supports them in the steps they take to have their concerns handled fairly.

www.ombudsmanlaval.com [email protected] 450 978-6888, ext. 3699

311 – www.ville.laval.qc.ca – Municipal News

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A BIT OF HISTORY

FROM YESTERDAY… Established as a seigneury and granted to the Jesuits in 1636, Île Jésus was one of the first domanial institutions set up by the Compagnie des Cent-Associés in the Hochelaga region. It was officially taken over in 1638, four years before Montréal was founded. In 1702, the parish of Saint-François-de-Sales was founded—Laval’s mother parish. Occupation of the 242 km 2 territory continued on a gradual basis, from east to west. Laval’s other founding parishes are: Sainte-Rose de Lima, Saint-Vincent-de-Paul and SaintMartin. The parishes were created one after the other, splintering off from the previous ones, as colonization and development was pursued. These parishes grew and then split, over the following decades, to become full-fledged cities or towns. For more than two centuries, agriculture was the only economic activity on Île Jésus. At that time, Laval was called “the garden of Montréal”. The demographic growth of the island paved the way for new urban living. In 1961, three municipalities on the island merged, giving rise to the creation of the City of Chomedey. Then—on August 6, 1965, at 5:15 p.m. (on the Québec National Assembly clock)—the Québec government decreed the incorporation of Ville de Laval, a single entity merging all the former municipalities on the island.

Illustration: Ville de Montréal archives (BM5, c26, inv.50)

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Vivre à Laval – Special edition – 2012 Residents’ Guide

Pont Viau, the heart of the village in 1915

Photo: Ville de Laval archives

Further information on Laval and its history may be found on Laval’s web portal (www.ville.laval.qc.ca), under Culture / History and Heritage, where you will find information on the pamphlets in the Histoire de raconter collection on former villages and various aspects of Laval’s heritage.

… TO TODAY

AN OVERVIEW OF LAVAL Economy

The third largest city in Québec and the 15th in Canada, with a population of over 400,000 people, Laval is a city and an island, a regional county municipality and an administrative region. Its demographic growth is one of the highest in all of Québec and its rate of newcomers from various cultural communities is significantly increasing.

Industrial parks

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Businesses

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10,138

Employees

...................................

Median income per household

Laval can count on a very strong and dynamic community life, which is a driving force behind its development and vitality. Among its main partners are a regional council of elected officials (CRÉ), an economic development organization (Laval Technopole), a chamber of commerce and industry, a transit corporation (STL), a tourism promotion office (Tourisme Laval) and a local development centre (CLD) as well as some 600 organizations whose mission is to enrich residents’ cultural, recreational and community life. Laval is also home to the Cité de la Biotech, where a number of companies specializing in the life sciences are located, including some of the largest in the whole world.

...........

Investments in the past 12 years

......

138,000 $67,190

$14 billion

Health Hôpital de la Cité-de-la-Santé Jewish Rehabilitation Hospital (university hospital) Centre intégré de cancérologie (attached to the Cité-de-la-Santé) CLSCs

Laval boasts all the advantages of a major city, from the standpoint of both its facilities and its institutions, which play an active role in the community. For the past few years. Laval has moreover been benefiting from new assets that are stimulating its development, including three metro stations, the Autoroute 25 bridge and a Université de Montréal campus.

................................................

Doctors Nurses

........................................... ...........................................

Health care staff

Since May 2011, Laval has taken a decisive step by adopting its Policy on Sustainable Urban Planning and its ÉvoluCité approach. Through its will to achieve urban balance, while preserving the environment and its green spaces (its agricultural areas alone account for nearly 29% of the whole territory), the City is turning, from now on, toward the development of more compact, multipurpose, userfriendly sectors that promote public transit and active transportation. This process, which is based on objectives of quality of the natural environment, the built environment and urban design, provides—in particular—for development of Quartier de l’Agora, which will include Place Bell, a large-scale sports and cultural complex, by the end of 2014.

4

500

2500

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10,000

Education Laval campus of Université de Montréal INRS campus UQAM Centre d’études School boards

.......................................

Public schools

....................................

Private schools

2

107

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Recreational sites Total no. of outdoor public sports grounds Outdoor public skating rinks Public waterfront areas Outdoor public pools Public arenas

Sports centres

303

. . . . . . . . . . . . . . . . . . . . . 78

. . . . . . . . . . . . . . . . . . . . . . . . . . . 40

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Skateboard parks Indoor pools

....

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

........................................

9

......................................

4

Photo: Jacques Gratton

Sources: Introducing Laval, information from the last census, Laval Technopole and Statistics Canada, Canadian Business Patterns, December 2009 and January 2011.

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Photo: Sylvain Majeau

TRANSPORTATION IN LAVAL

three metro stations and the stations of the two commuter train lines. As for bus trips and shared taxi rides, these total 20 million annually. Laval also has an excellent expressway network, including four major highways and, since 2011, a new road link to Montréal, the 1.2-km Olivier-Charbonneau toll bridge along Autoroute 25—the longest cable-stayed structure in all of Québec. As for Laval’s cycling network, it offers nearly 175 km of bicycle paths providing access to all parts of the island.

Buses (STL)

Metro

Cycling network

Commuter trains

Buses: 235

Metro stations: 3

Bus routes: 42 Trips: nearly 20 million annually

Riders per month: 634,458

Bicycle paths and lanes, designated shared roadways, multi-purpose lanes/roadways

Montréal–Deux-Montagnes line Stations in Laval: Île-Bigras and Sainte-Dorothée Annual no. of riders: 7,245,600

Photo: Sylvain Majeau

With the adoption of its Sustainable Mobility Plan in June 2011, presented in cooperation with the Société de transport de Laval (STL), Ville de Laval wants to ensure growth and development in the mass transit services already well established on its territory. In fact, Laval has an intermodal public transit system consisting of three metro stations. And the 235 buses operated by the Société de transport de Laval (STL) provide efficient public transit throughout its territory. The STL network makes it possible to offer riders optimal intermodal services combining buses, the

www.amt.qc.ca or 514 287-TRAM (8726)

www.stl.laval.qc.ca or 450 688-6520

Total: 175 km, including Route verte See more information on page 34.

Montréal–Saint-Jérôme line Stations in Laval: Sainte-Rose, Vimont and De la Concorde (intermodal) Annual no. of riders: 2,124,100

Photo: Sylvain Majeau

www.amt.qc.ca or 514 287-TRAM (8726)

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Vivre à Laval – Special edition – 2012 Residents’ Guide

ADVICE AND BYLAWS The following extracts from the City’s bylaws are provided here for information only and don’t replace the provisions contained in the official bylaws. Pamphlets on certain bylaws are available t
at the Multiservice Counter, 1333 boulevard Chomedey t
and on the City’s web portal: www.ville.laval.qc.ca (under Municipal Services / Bylaws)

ENVIRONMENT Waste and Other Collections The City encourages you to properly dispose of your household waste materials. It makes various collections available to you in order to reduce—as much as possible—the amount of waste materials sent to landfill sites; however, you must follow certain rules:

Organic Waste t
A door-to-door collection of leaves as well as disposal at several depots; the leaves are then transported to Laval farm operators and converted into compost. t
A door-to-door collection of Christmas trees throughout the territory. These trees are then converted into wood chips. t
A collection of table scraps and green waste at over 6200 homes located in three sectors of Laval This waste material is then processed at the municipal composting site. Every year, the compost produced is sold to Laval residents at a low price.

Shredding Leaves—It’s Ecological From now on, leaves that have fallen on municipal grounds are shredded when the grass is mowed, rather than collected and transported. Leaves left on the ground are a free, natural, ecological fertilizer. Another good way to reduce greenhouse gases! The City encourages you to do the same at home.

Bulky Waste Bulky items, such as electrical appliances and furniture, are picked up at the same time as regular garbage.

Construction and Demolition Debris Sites These sites accept dry scrap materials from construction work and renovations. Proof of residence is required and certain charges apply. Open From the first Monday in April to the second Saturday in November: t
Monday – Saturday, 8 a.m. – 7:30 p.m. From mid-November to April: t
Monday – Saturday, 8 a.m. – 5:30 p.m. Addresses 1527 rue Cunard, Chomedey 4026 boulevard Dagenais Ouest, Fabreville

Hazardous Household Waste (HHW) HHW consists of household products that you use for various purposes inside or outside your home and whose disposal may be harmful to the environment. To get rid of this waste, you have two options: t
Go to a commercial establishment that collects such items. Further information may be found in the pamphlet Récupération des RDD offerte par les entreprises privées. t
Twice a year, for its residents, the City organizes a collection in the parking lot at City Hall. Keep an eye out on the City’s web portal for the exact dates of these collections. www.ville.laval.qc.ca, under Environment / Collections and Debris Sites / HHW

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ADVICE AND BYLAWS Collection Procedures Recyclables

Garbage

t
Once a week, based on the postal code t
Residential and ICI (industrial, commercial and institutional) collections: Once a week, based on the postal code On holidays, garbage and recycling collections are carried out as usual, except on Christmas and New Year’s Day, when they are postponed to the following Saturday.

How to Place Your Blue Bin BUILDING Wheels turned toward the building Limit = 30 cm

Clearance

PUBLIC ROADWAY

t
Buildings with 7 dwelling units or less (including singlefamily homes): once a week, based on the postal code t
Buildings with 8 dwelling units and over, institutions, commercial establishments and industrial firms: twice a week, based on the postal code t
It is important to put this household waste in a garbage can or closed, air-tight plastic bags and then place these at the outer limits of your property between 7 p.m. the day before and 7 a.m. on the morning of the collection

WHAT RECYCLABLE MATERIALS ARE ACCEPTED IN THE BLUE BIN? Paper and cardboard t
Newspapers, flyers, magazines t
Sheets of paper, envelopes and paper bags t
Books, telephone directories t
Cardboard rolls t
Cardboard boxes t
Egg crates t
Gable-top milk and juice cartons (with spout) t
Aseptic containers (Tetra Pak)

Plastic t
Bottles and packaging from food products, beverages, cosmetics, personal hygiene and household cleaning products identified by one of these symbols:

t
Corks, caps and lids t
Bags and plastic wrap

Glass t
Bottles and jars, regardless of the colour

Metal t
Aluminum foil and containers t
Aluminum bottles and cans (such as soft drink cans) t
Cans from canned goods t
Caps and lids

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Vivre à Laval – Special edition – 2012 Residents’ Guide

Photo: Vincent Girard

Photo: Vincent Girard

ADVICE AND BYLAWS

Trees

Watering

The Tree Code has been in force in Laval since 2002. This Code is intended to promote residents’ awareness of protecting trees now and for future generations, and includes specific guidelines with which everyone must comply, in relation to: t
cutting down a tree t
maintenance of trees t
the responsibility of owners and the City t
branch collections

The City bylaw on drinking water consumption for outdoor use is in effect May 15 – September 15. Since last year, it is prohibited to clean parking areas and sidewalks with a hose; moreover, all new automatic watering systems must be equipped with a rain sensor. For buildings with an automatic watering system, watering is allowed 4:30 a.m. – 6 a.m. every other day, depending on your address*. For buildings with a non-automatic watering system, watering is allowed 8 p.m. – midnight every other day, also depending on your address*. Watering by hand is allowed at all times, provided that it is done with a watering can. Watering with a hand-held hose, equipped with an automatic water shut-off nozzle, is allowed at any time, every second day, depending on your address*. A pressure washer may be used at any time.

Consult this code on the City’s web portal (under Municipal Services / Bylaws) or pick up a copy at the Multiservice Counter.

Moreover, the City is urging residents to watch out for signs of emerald ash borers, a destructive insect that might be in Laval this summer. (Further information may be found on the Canadian Food Inspection Agency’s website, at www.inspection.gc.ca)

New lawn To water a new lawn at prohibited times, you must get a lawn watering permit, which costs $25 and is valid for 15 consecutive days. This permit may be obtained at the Tax counter.

Filling Pools Existing pools May 15 – September 15, you may fill and top up your pool every second day, depending on your address*, regardless of the time of day.

Newly installed pools May be filled at any time, regardless of your address, the day or the time * Even-numbered addresses on even-numbered dates, and odd-numbered addresses on odd-numbered dates

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ADVICE AND BYLAWS Nuisances Many complaints are lodged due to nuisances. Ville de Laval has therefore adopted rules and regulations that provide for fines in case of violation. Here are a few examples of such offences: t
Leaving litter, paper, scrap metal, nauseating substances or branches on a property t
Keeping an accumulation of contaminated water t
Tossing litter, stones or other materials in or near watercourses or on a public roadway t
Allowing an offensive smell of smoke, soot or other substances

FOR INSPIRATION The City has published a series of guides, for its residents, suggesting actions to take on a day-to-day basis in order to reduce their ecological footprint.

Gu ide D U R I V E R A I N L AVA L L O I S

Ragweed This hay-fever plant must be removed before the flowers on the plant blossom, and therefore, by July 31. Rooting out this hay-fever plant is supposed to be the most ecological method. Another option is to cut the ragweed plants twice during the summer: first, at the end of July, and then, no later than August 19.

Pets It is prohibited to keep more than two dogs at the same address. In addition, every year, by January 19, dog owners must obtain an I.D. tag for their dog(s) at the Tax counter. The tag for a guide dog accompanying a disabled person is free of charge, but still required. Moreover, all dog owners must keep their dogs on a leash and comply with the current rules and regulations and, in particular, those on dog parks, stray animals, bites or injuries, etc.

GUIDE D’ENTRETIEN ÉCOLOGIQUE DES PELOUSES This guide contains lots of advice for achieving a green, healthy lawn in an environmentally-friendly way.

des

GUIDE DU RIVERAIN LAVALLOIS This is an essential guide for all Laval’s waterfront residents wanting to learn more about their environment, waterfront areas and natural landscapes.

GUIDE DES SOLUTIONS ALTERNATIVES AUX PRODUITS DOMESTIQUES DANGEREUX

Guide solutions

ALTERNATIVES aux

PRODUITS DOMESTIQUES DANGEREUX

Photo: Sylvain Majeau

Hazardous household products (HHP) are h a r m f u l to h e a l t h a n d t h e e nv i r o n m e n t . T h i s guide contains alternate solutions.

Service de l’environnement

Any problems with animals?

GUIDE

des pratiques écoresponsables

Contact Le Berger Blanc at 450 629-0075 or at www.bergerblanc.com To find the nearest dog park, check Ville de Laval’s web portal at www.ville.laval.qc.ca, under Community Life / Outdoors / Dog Parks.

à la MAISON

GUIDE DES PRATIQUES ÉCORESPONSABLES The Cit y has produced three guides containing a wealth of tips and tools for adopting home, work and transportation habits that are eco-responsible.

Consult these guides and other publications produced by the Service de l’environnement at www.ville.laval.qc.ca, under Municipal Services / Publications / Environment.

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Vivre à Laval – Special edition – 2012 Residents’ Guide

Photo: Annie Poirier

ADVICE AND BYLAWS

SAFETY Fire Alarms The City’s Département de sécurité incendie wishes to remind you that it’s important to immediately leave your home when you hear the fire alarm. Then phone the firefighters (at 911), if they aren’t already on the premises.

Smoke Detectors In Laval, all properties must have a smoke detector (also called a smoke alarm) in working order.

Multi-family dwelling The landlord must install a smoke detector in each housing unit.

Single-family home Each floor must have a smoke detector and the devices must be interconnected. The Département de sécurité incendie urges you to check the batteries of your smoke detectors and replace them on a regular basis. It’s a good idea to check your batteries when turning your clocks back in the fall and forward in the spring.

Carbon Monoxide Detectors Carbon monoxide is an odourless gas that can be fatal. The best way to prevent carbon monoxide intoxication is to maintain and safely use your vehicles, appliances, equipment and small power tools. A carbon monoxide detector is an important tool to provide you with additional protection. Please note: Your smoke detector doesn’t detect the presence of carbon monoxide!

Fireworks, Outdoor Fireplaces, Fires, BBQs and Grillers It is prohibited to make any outdoor fires on Laval territory, other than in an outdoor firebowl or fireplace or on grillers or barbecues. As for fireworks, it is strictly prohibited to use them without having first obtained authorization from Laval’s Département de sécurité incendie.

Chimney Sweeping It’s important to have your chimney swept every year. The purpose of this operation is to remove the accumulation of creosote or soot in the heating appliances in order to prevent chimney fires, which may jeopardize lives. Every year, an inspection must be carried out on chimneys, the chimney flue and the connector pipes. In addition, this must be done each time an appliance is connected as well as after each chimney fire, in order to detect any hazardous conditions. Ville de Laval recommends that you hire a chimney sweep recognized by the Association des professionnels du chauffage (APC).

Snowmobiles and ATVs The use of snowmobiles and all-terrain vehicles (ATVs) is permitted December 15 – March 31, if there is enough snow cover, but only on the respective trails of one of the two clubs in Laval whose websites are indicated below. These trails are set up, groomed and monitored by special teams trained by the clubs and authorized to move into action on the network, if need be. Registration is required as well as membership in a club in order to be granted access to the network of trails in Laval. www.clubdemotoneigelavalinc.com or www.clubvttquadlaval.ca

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ADVICE AND BYLAWS

PUBLIC ROADS All year long, public works employees do their utmost to ensure that roadways on Laval territory are the safest and cleanest possible. By obeying the municipal bylaws below, and particularly those on parking, each resident helps speed up the employees’ work and, at the same time, improve the results, which in turn optimizes safety on the City’s arteries.

Public roads and parks division …A Few Stats In 2011, the public works department maintained 1590 linear km of roads: t
2163 km of daytime road sweeping t
783 km of evening road sweeping

Winter maintenance t
2128 km spreading de-icing materials on roads t
3180 km snow clearance t
998 km snow clearance and spreading of de-icing materials on sidewalks t
1402 km snowblowing into trucks t
1 324 km snowblowing onto properties t
2,345,000 m 3 of snow transported – equivalent to 93,800 loads of a 10-wheeler truck

Parking Seasonal Parking Seasonal parking is in effect throughout Laval territory, October 1 – April 30, Monday – Friday, 8 a.m. – 5 p.m., regardless of the weather conditions. On most streets, this means that alternate parking (parking authorized on one side of the street, every other day) is required. Please note: We encourage you to read the signs very carefully, as another sign may enforce different parking regulations in some cases. Moreover, temporary, mobile signs placed on snowbanks always have priority over permanent ones.

Parking Heavy Vehicles Prohibited on Public Road It is prohibited to park the following vehicles on public roads, within Laval’s territory, except on certain street sections: trucks with a net weight over 3,000 kg; recreational vehicles over 6 metres long; trailers and semi-trailers. This restriction does not apply, however, to vehicles that need to be parked on a street for a short period of time, when a delivery needs to be made or when work has to be done. Nevertheless, these types of vehicles may be parked in a residential driveway as long as they are in keeping with municipal bylaws. If not, they may be parked in the areas (zones) set aside for this purpose.

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Vivre à Laval – Special edition – 2012 Residents’ Guide

Parking on Curves Vehicles stopped or parked on curves may interfere with passing emergency vehicles, heavy vehicles, etc. At all times, everyone must obey the signs and the Highway Safety Code as well as municipal rules and regulations.

ADVICE AND BYLAWS Snow Clearance Snow clearance priorities are generally established in such a way as to improve the flow of road traffic, according to the volume of traffic on the various street sections, and to ensure safety for the road users there. Snowfall rate and accumulation have a substantial impact on the steps involved in snow clearance operations. As for the quality of snow clearance, it is closely related to residents’ cooperation and compliance with municipal rules and regulations.

Clearing Driveways and Walkways

Photo: Vincent Girard

Dumping snow on the street or sidewalk must be avoided when snow is cleared from your entrance. On collection days, your recycling bin must be left on one side of your entrance, and your garbage on the other—never on the street or sidewalk. If you hire a snow removal contractor to clear your entrance, make sure the company is duly approved by Ville de Laval. Contractors may obtain their permit at the Multiservice Counter and are responsible for any damage caused to public or private property.

Photo: Vincent Girard

Snow Clearance Around Street and Metro Fire Hydrants During snow clearance operations, it is strictly prohibited to blow snow on fire hydrants (including the blue hydrants for metro fires). Clearance of 1.5 metres (5 feet) around fire hydrants is required, to ensure fast access to these hydrants, especially in case of a fire in your area; moreover, it is prohibited to plant one or more trees less than 2.4 metres (8 feet) from a fire hydrant.

Municipal Right of Way

Ro

Did you know that only grass and shrubs are allowed on the part of your property that corresponds to the City’s right of way, and that it is prohibited to build a low wall or install a fence (Bylaw L-2000) on that portion of your grounds? As a guide, you may use the location of your M un water shut-off valve to determine the boundary line i ci pa between the City’s right of way and your own property. lr ig ht All the land located between your water shut-off valve of w ay and the road corresponds to the City’s right of way. These grounds must be maintained by the resident, who has the responsibility of ensuring, in particular, that the water shut-off valve is very visible and well cleared in order to facilitate access to it; however, its infrastructures (water supply and sewage network, etc.) are owned by the City. Please note that only municipal employees are authorized to handle water shut-off valves. Non-compliance with this bylaw may cause serious and very costly problems—if water pipes or fire protection standpipes break, for example. ad

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Si ho us e

Fr

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www.ville.laval.qc.ca, under Municipal Services / Bylaws / Fences, Retaining Walls

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ADVICE AND BYLAWS

CONSTRUCTION AND OTHER OUTDOOR CONSIDERATIONS Construction, Renovation and Land Development A permit for constructing or renovating a building or developing land is required in Laval. Special rules may apply, however, for instance if more than one street runs alongside the construction work or land development (in the case of a corner lot) or if the property is located in a permanent agricultural zone, in an area of heritage interest, along Deux Montagnes lake or the Mille Îles or des Prairies rivers or in the Laval-sur-le-Lac district. 311, in person at the Multiservice Counter (see page 7) or on the City’s web portal: www.ville.laval.qc.ca, under Municipal Services / Permits

Temporary Car Shelters The frame of a temporary car shelter may be set up on or after October 15; however, the cover may not be installed until November 1. The shelter must be dismantled by April 15. You don’t need a permit to install such a shelter, but you must comply with municipal rules and regulations on the type of materials that may be used and the location of the shelter (distance in relation to the public roadway, fire hydrants, signs, etc.). Please note, as well, that the shelter must have a window on each side so that you can see pedestrians and motorists from inside and so that they can clearly see you when you are inside there as well. If your shelter is non-compliant, the City’s Service de l’urbanisme might require changes to be made, failing which you may have to pay a fine. The rules and regulations on temporary car shelters apply to all districts except Laval-sur-le-Lac, which has its own policy. If you live in a multiple-unit building, obtain the authorization of your landlord or condo association.

Why Is a Permit Required? To ensure that the work meets Ville de Laval standards on zoning, personal safety, architecture, quality of construction and environment protection. In short, monitoring such work by means of a permit fosters an urban environment that is safer and more in harmony with the surrounding area.

Residential Accessory Structures Residential accessory structures include sheds, pergolas, separate garages, gazebos, greenhouses and changing rooms for pools. A permit from the City’s Service de l’urbanisme is required to build such a structure. By definition, these structures are fully detached from the house, but are built on the same property. The rules and regulations—which aim to promote some visual harmony in the various residential areas—particularly concern the location of these structures, their height and their surface materials. If the installation is not in keeping with current rules and regulations, the City may require that the owner take the necessary corrective measures, in order to avoid paying a fine.

Fences, Low Walls, Retaining Walls and Hedges Photo: Vincent Girard

The rules and regulations in this regard are designed to promote some visual harmony in the residential areas and mainly deal with the authorized location, materials and height; they concern the whole territory of Laval. There are also additional restrictions for the district of Laval-sur-le-Lac and areas of heritage interest and if your home is located on land running along more than one street.

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Vivre à Laval – Special edition – 2012 Residents’ Guide

ADVICE AND BYLAWS Pools and Spas In Laval, there are very specific rules—and even stricter than provincial ones—with regard to the installation of spas as well as above-ground or in-ground pools. Ville de Laval’s bylaw stipulates the standards relating to pools, their accessories, the fence that must surround them, the fence gate and the documents you will need in order to obtain a certificate of authorization, which is required before installing a pool or spa.

An Enclosure Is A Must! Safety Access to all above-ground and in-ground pools or spas filled with over 45 cm (18 in.) of water must be protected by an enclosure (fence, railing and part of a building wall).

Enclosure specifications An enclosure must: t
prevent a spherical object of 10 cm in diameter from passing through t
be at least 1.2 metres high t
have no attachments, projections or openwork that could facilitate climbing t
be solid and rigid An enclosure may not consist of a hedge or shrubs. All gates to the enclosure must be equipped with a static security device installed on the inside of the enclosure, on the upper part of the gate, and allowing the gate to automatically close and lock after being opened. Further details may be found in the pamphlet Your Pool or Spa.

Prevent accidents! Hydro-Québec provides safety advice on the following website: www.hydroquebec.com/security

G

Septic Installations An application for a permit must be submitted before carrying out any work related to septic installations and such work must be done in accordance with the Québec government’s Regulation respecting waste water disposal systems for isolated dwellings. An inspection by a technician and a complete soil survey will have to be carried out in order to obtain a permit

Garage Sales Garage sales are allowed at each home, once a year, for a maximum of 2 consecutive days.

Heat Pumps and Air Conditioning Systems Before installing a heat pump, central air conditioning system, wall-mounted air conditioning units or even a swimming pool heater, inquire about the municipal rules and regulations that particularly concern the location of these appliances.

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CLOTH S DIAPER

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RAIN BARREL

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INFORM

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Photo: Marc-Antoine Charlebois

Photo: Marc-Antoine Charlebois

CULTURE, LEISURE ACTIVITIES AND COMMUNITY LIFE

LIBRARIES

Laval’s Libraries—They’re Free of Charge! Laval’s libraries network is spread out all over Laval territory, in 9 locations, each in a different district. There, residents have free access to over 700,000 books and documentary films, 30,000 DVDs, 17,000 CDs, 90,000 magazines and nearly 1,000 cultural activities every year.

t
Loans of library materials on site as well as inter-library loans t
Extension of loans by phone or on the website t
Holds placed on titles t
Access to collections and consultation on site t
Online access to data bases from the libraries’ terminals or from your home computer t
Information service t
Access to workstations with high-speed Internet services t
Access to Wi-Fi service t
Introductory courses on information technologies t
Cultural activities programs (reading clubs, workshops, talks, theme exhibitions, storytelling hours, activities for tiny tots and meet-the-author events); registration required t
Services adapted to people with visual disabilities and reduced mobility t
Bibliovente, services for seniors, literacy collection, A Book for Baby, home loans, etc.

LIBRARIES’ SCHEDULE Regular schedule

Summer schedule

Monday . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . closed

Monday . . . . . . . . . . . . . . . . . . . . . . . . . . . . noon – 9 p.m.

Tuesday, Wednesday, Thursday . . . . . . . . . . . . . . . . . . . . . . . 10 a.m. – 9 p.m.

Tuesday, Wednesday, Thursday . . . . . . . . . . . . . . . . . . . . . . . 10 a.m. – 9 p.m.

Friday . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . noon – 9 p.m.

Friday . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 a.m. – 6 p.m.

Saturday . . . . . . . . . . . . . . . . . . . . . . . . 10 a.m. – 5 p.m.

Saturday . . . . . . . . . . . . . . . . . . . . . . . . . . . noon – 5 p.m.

Sunday . . . . . . . . . . . . . . . . . . . . . . . . . . . . . noon – 5 p.m.

Sunday . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . closed

(beginning of September – end of May)

(end of May – beginning of September)

See the map on page 4 or the sector maps on pages 27-32 for the names, addresses and phone numbers of Laval’s libraries.

24

Vivre à Laval – Special edition – 2012 Residents’ Guide

Research and Electronic Resources The Sésame public access catalogue contains the Laval libraries’ union list consisting of not only all titles available, but also lists of suggestions on various topics. Customize your member file by browsing with the Sésame catalogue. Go to your library’s circulation desk or phone there and ask to be given your own password. In addition, you may consult, on site, a number of data bases, such as Repère, Universalis, Euréka, etc.

For Teens! La Parenthèse—a library area reserved for teens—has been set up in the basement of Émile-Nelligan library in Laval-des-Rapides. Youngsters are welcome to drop in here to meet others, do their homework, play video games on site, listen to music, and more. It’s THEIR OWN cool library space!

Photo: Marc-Antoine Charlebois

Services offered

Photo: Guy L’Heureux

Photo: Evelyne Deshaies

CULTURE, LEISURE ACTIVITIES AND COMMUNITY LIFE

Exhibition: J’ai vu le loup, le renard, le lièvre…

Les Breastfeeders

ARTS AND CULTURE

Promoting the Arts—Creations and Activities Promoting the arts and cultural activities, recognizing and supporting local vitality; promoting cultural life; cultural facilitation and awareness; research, creation and conservation; partnership and joint action—those are the six orientations adopted by Laval’s Administration when it revised its Cultural Policy in 2006. To reach these goals, the City has given its cultural council (Conseil de la culture) the role of custodian of the cultural policy and the responsibility of recommending to City Council the ensuing actions to follow. This entire approach is designed to help Laval work its way up to the ranks of the major cultural cities in all of Québec.

Right in the heart of Laval, a minute away from public transit, Maison des arts de Laval (MDA) is a leading promoter on the culture scene. Temporarily closed at the present time, MDA will be presenting its youth program starting this October at various cultural venues—Salle André-Mathieu, Théâtre MarcellinChampagnat and, during the holidays, even at some new MDA locations as well. Its usual program will be back starting September 2013, with a wide variety of theatre, dance and visual arts. The renovations include upgrading the theatre and its specialized equipment, to meet current standards, as well as the various areas for accommodating spectators. In this way, the MDA will meet the emerging needs of the performing arts community in addition to offering Laval residents inviting, wellappointed facilities. Follow us on Facebook/maisondesartsdelaval for full information on the progress of these renovations.

A Rich and Varied Cultural Life Every season offers thrilling cultural activities that attract re s i d e nt s f ro m L ava l a n d a l l ove r Q u é b e c. I n w i n te r, Sainte-Rose en Blanc celebrates the snowy season, activities on ice and snow as well as Laval’s cultural heritage. Starting in mid-June, and for a whole month long, the City bubbles to the beat of the Mondial Loto-Québec de Laval, a world choral festival bringing together thousands of festival-goers to Espace Montmorency and Centre de la nature—one of the most outstanding urban parks in Greater Montréal. In fact, this park overflows with activities all throughout the months of July and August, thanks to the program of events at the Festi’Week-ends, which always delight Laval families more and more. And then on Labour Day, the family festivities at the Fête de la famille, also held at Centre de la nature, draw crowds of some 60,000 people here, year after year.

311 – www.ville.laval.qc.ca – Culture, Leisure Activities and Community Life

Photo: Sylvain Majeau

Facelift Under Way at MDA!

25

CULTURE, LEISURE ACTIVITIES AND COMMUNITY LIFE

HOW TO REGISTER FOR LEISURE ACTIVITIES To Register for a Leisure Activity Every year, some 600 Laval organizations offer various programs of activities for all ages and all tastes. These organizations have been created upon residents’ initiative, are run by volunteers and are supported by Ville de Laval. Their mission is to organize leisure activities in order to stimulate residents’ social life and provide them with opportunities to discover a passion (or passions!) and indulge in them. Aquatic, artistic and cultural, sports and relaxation, recreational, dance and language-learning activities are organized for all ages…

Identify your sector… The Laval territory is divided into 6 sectors, each one with a BML (bureau municipal lavallois) whose services are listed below. To find out in what sector you live, consult the maps on pages 27-32 of this guide.

In Laval, there are a number of non-profit organizations operating as leisure activities committees. These associations offer courses in the fall and winter to all family members— whether socio-cultural, sports or recreational activities. The program of activities of these committees (called comités de loisir) in your own sector may be found on the City’s web portal, at www.ville.laval.qc.ca, under Community Life / Your Neighbourhood.

Photo: Vincent Girard

Consult the Leisure Activities Committees in Your Sector

The Role of Your BML (bureau municipal lavallois) In each of the City’s 6 sectors, the BML’s dynamic team is on hand 8:15 a.m. - 9 p.m., Monday through Friday, to: t
Stimulate community activities, in cooperation with local organizations. t
Provide support for organizing special events and leisure activities in the sector. t
Issue Avantages Laval cards. t
Manage local community facilities and staff (arenas, community centres, parks and green spaces, etc.).

Laval residents are blessed with many outdoor sports facilities and particularly, neighbourhood parks, outdoor skating rinks, pools, soccer and football fields as well as tennis courts. To find the facilities nearest to your home, just go to the City’s web portal, at www.ville.laval.qc.ca, under Municipal Services / My City, My Web Portal.

26

Vivre à Laval – Special edition – 2012 Residents’ Guide

Photo: Sylvain Majeau

Locate Sports Facilities and Parks

NEIGHBOURHOOD LIFE SECTOR 1

Photo: Vincent Girard

DUVERNAY, SAINTFRANÇOIS AND SAINTVINCENTDEPAUL

11

17 10

AVENUE MARCEL- VILLENEUVE

2 4 6 18

AUTOROUTE (19)

16 BOUL.

ARTIN

SAINT-M

D BOUL.

1 15

7

RDE ONCO E LA C 5

BOUL. VANIER

14

13 8 9

5

Aréna Yvon-Chartrand 4100 boulevard de la Concorde Est 450 662-4934

12 Georges-Vanier pool

6

Aréna Saint-François 9449 rue De Tilly 450 662-4943

13 Théâtre Marcellin-Champagnat

7

Pavillon du Bois-Papineau 3235 boulevard Saint-Martin Est 450 662-4901

12

3

1

2

3

4

Bureau municipal lavallois (BML) 1 4010 boulevard Saint-Martin Est 450 662-4901 [email protected] Bureau municipal lavallois (satellite) 1245 montée du Moulin 450 662-8422 [email protected]

1275 avenue du Collège 450 661-7714 www.theatremc.ca

14 Théâtre du Bout de l’île

10585 boulevard Lévesque Est 450 665-7844

8

Centre communautaire Saint-Vincent 1111 place Jean-Eudes-Blanchard

15 Centre de la nature

9

Centre communautaire Groulx 4901 rue Saint-Joseph 450 661-9666

16 Bois Papineau

Germaine-Guèvremont library 2900 boulevard de la Concorde Est 10 Centre communautaire Saint-François 450 662-4002 2100 montée Saint-François [email protected] Marius-Barbeau library 1245 montée du Moulin, #100 450 662-4005

3995 boulevard Lévesque Est 450 664-1451 (evenings)

11 Centre communautaire Boileau 7100 boulevard des Mille-Îles 450 666-3832

901 avenue du Parc 450 662-4942

3235 boulevard Saint-Martin Est

17 Bois Duvernay

2830 rang Saint-Elzéar Est 450 661-1766

18 Neighbourhood police station 1 1245 montée du Moulin 450 662-4310

311 – www.ville.laval.qc.ca – Culture, Leisure Activities and Community Life

27

NEIGHBOURHOOD LIFE SECTOR 2

PONTVIAU, RENAUDCOURSOL AND LAVALDESRAPIDES

1

Bureau municipal lavallois (BML) 2 62 rue Saint-Florent 450 662-4902 [email protected]

12 Salle André-Mathieu

2

Émile-Nelligan library 325 boulevard Cartier 450 662-4973 [email protected]

13 Neighbourhood police

3

Aréna Cartier 100 montée Major 450 662-4958

4

Parc des Prairies 5 avenue du Crochet 450 662-4297

5

Centre communautaire Saint-Louis-de Montfort 25 rue Saint-Louis 450 662-4954

6

Centre communautaire Laval-des-Rapides 387 boulevard des Prairies 450 662-4956

9

Complexe de soccer Bois-de-Boulogne 955 avenue Bois-de-Boulogne 450 975-8639, ext. 2222

10 Centre sportif Josée-Faucher (pool) 125A boulevard des Prairies 450 662-4964

Photo: Vincent Girard

9

12 11

6

11 Maison des arts

1395 boulevard de la Concorde Ouest 450 662-4440

28

8

Vivre à Laval – Special edition – 2012 Residents’ Guide

2

13 4 10

3

BOUL. DES LAURENTIDES

Pavillon Renaud-Coursol 320 rue Richard 450 663-6374

7 BOUL. DE L'A VENIR

8

Centre communautaire Raymond-Fortin 1885 rue Dumouchel 450 978-8913

station 2 289 boulevard Cartier Ouest 450 662-7820

AUTOROUTE DES LAURENTIDES (15)

7

475 rue de l’Avenir 450 667-2040 www.salleandremathieu.com

5 1

NEIGHBOURHOOD LIFE SECTOR 3 CHOMEDEY

1

Bureau municipal lavallois (BML) 3 435 boulevard Curé-Labelle, #104 450 978-8903 [email protected]

11 Neighbourhood police

2

Multiculturelle library 1535 boulevard Chomedey 450 978-5995 [email protected]

12 Multiservice Counter

3

Centre Alain-Grandbois and Société d’histoire et de généalogie de l’Île Jésus (Documentation and genealogy) 4300 boulevard Samson 450 978-3671 Aréna Chomedey 1160 boulevard Pie-X 450 978-8965

5

Centre communautaire Jean-Paul-Campeau 3781 boulevard Lévesque Ouest 450 978-8959

6

Centre communautaire Saint-Joseph 1450 boulevard Pie-X 450 978-8963

7

Centre du Sablon (pool) 755 chemin du Sablon 450 688-8961

8

Place des aînés 435 boulevard Curé-Labelle 450 978-5555

9

Bois Chomedey Corner boulevard Daniel-Johnson and 59e Avenue 450 978-8903

Photo: Sylvain Majeau

1333 boulevard Chomedey 311

13 City Hall

1 place du Souvenir 311

AUTO R LAVA OUTE L (44 0)

BOUL. SAINT-MARTIN

7

É-LABELLE BOUL. CUR

4

station 3 560 – 2e Rue 450 978-6830

2 6 4

3

BOUL. SAMSO N BOU L. LÉ VES QUE

10 5

8 1

13 12 9 BOUL. CARTIER 11 BOUL. DES PRAIRIES

10 Berthiaume-Du Tremblay park

4250 boulevard Lévesque Ouest 450 978-8903

311 – www.ville.laval.qc.ca – Culture, Leisure Activities and Community Life

29

NEIGHBOURHOOD LIFE SECTOR 4

SAINTEDOROTHÉE, LAVALOUEST, LES ÎLESLAVAL, FABREVILLEOUEST AND LAVALSURLELAC

1

Bureau municipal lavallois (BML) 4 6500 boulevard Arthur-Sauvé, #110 450 978-8904 [email protected]

13 Bois Sainte-Dorothée

2

Yves-Thériault library 670 rue de la Place-Publique 450 978-6599 [email protected]

14 Bois La Source

3

Philippe-Panneton library 4747 boulevard Arthur-Sauvé 450 978-8919 [email protected]

15 Neighbourhood police station 4

6500 boulevard Arthur-Sauvé, #500 450 662-7140

6

Centre Accès 6500 boulevard Arthur-Sauvé 450 978-6888, ext. 7691

7

Centre communautaire Bigras 886 chemin de la Fourche 450 689-9190

8

Centre communautaire Jolibourg 1350 rue du Relais 450 689-9601

9

Centre communautaire Laval-Ouest 6600 – 29e Avenue 450 627-0534

AI

S L. U O

B

14

1 9 6 15 4

11

13

8 7

8 rue Les Pins 450 627-4791

12 Berge L’Orée-des-Bois 1130 – 37e Avenue 450 978-8904

Vivre à Laval – Special edition – 2012 Residents’ Guide

RUE PRI NCI PAL E

5

RUE SYLVIE B SA OUL MS . ON

AU L'E DE

11 Club de curling Laval-sur-le-Lac

2

RD BO

996 montée Gravel 450 689-9602

10

U .D CH

10 Centre communautaire Sainte-Dorothée

30

3

MONTÉE GR AVEL

Aréna Samson 655 rue Sylvie 450 978-8922

E NT

12

E OS

-R

Aréna Laval-Ouest 6200 boulevard Arthur-Sauvé 450 978-8920

5

Photo: Vincent Girard

705 – 18e Avenue 450 978-8904

BOUL. JOLIBOURG

4

Corner boulevard Saint-Martin Ouest and rue des Pivoines 450 978-8904

NEIGHBOURHOOD LIFE SECTOR 5

5

Centre communautaire Champfleury 2585 boulevard des Oiseaux 450 963-0676

6

Centre communautaire des jeunes 155 boulevard Je-Me-Souviens 450 628-8399

1 7

Centre communautaire Le Sorbier 140 rue Nadon 450 625-5495

8

Centre communautaire Montrougeau 725 montée Montrougeau 450 628-2698

9

Centre communautaire Sainte-Rose 345 boulevard Sainte-Rose 450 628-6327

345 boulevard Sainte-Rose 450 622-1020

15 Bois de l’Équerre

Rang de l’Équerre [email protected]

16 Neighbourhood police station 5 187 boulevard Sainte-Rose 450 978-6850

10

14 9 13

10 Centre d’art de Sainte-Rose 214 boulevard Sainte-Rose 450 622-3252

11 Centre sportif Honoré-Mercier 2465 rue Honoré-Mercier 450 978-8905

8 D BO AG U EN L. 3 AI S 4

2 NAD

6 11

12 AV RENENUE AIS DE L SAN A CE

16 ON

7

15

RAN L'ÉQ G DE UER RE

4

Aréna Richard-Trottier 3155 rue Esther 450 978-8987

14 Rivière-des-Mille-Îles park

R PATUE DE RIO S TES

Gabrielle-Roy library 3505 boulevard Dagenais Ouest 450 978-8909 [email protected]

3578 boulevard Sainte-Rose 450 978-8905 (day) / 450 622-8665 (evening)

HO ME NORÉ RCI ER

3

13 Poly-Jeunesse pool

T. 1 5

Sylvain-Garneau library 187 boulevard Sainte-Rose 450 978-3940 [email protected]

CU BOUL RÉLAB . ELL E

2

AU

Bureau municipal lavallois (BML) 5 2975 boulevard Dagenais Ouest 450 978-8905 [email protected]

AUTOROUTE CHOMEDEY (13)

1

Photo: Martin Alarie

FABREVILLEEST AND SAINTEROSE

5 1 BOUL. SAINT-

ELZÉAR

12 Honoré-Mercier pool

2465 rue Honoré-Mercier 450 978-8905 (day) / 450 622-0936 (evening)

311 – www.ville.laval.qc.ca – Culture, Leisure Activities and Community Life

31

NEIGHBOURHOOD LIFE SECTOR 6

VIMONT AND AUTEUIL

Centre communautaire Auteuil 6200 boulevard des Laurentides 450 628-5831

6

Centre communautaire des Érables 7 – 8e Avenue 450 662-4906

7

8

Centre communautaire des Lacasse 905 avenue des Lacasse 450 662-4906 Centre communautaire Philémon-Gascon 2830 rang Saint-Elzéar Est 450 662-4906

Photo: Sylvain Majeau

5

6

IE

Aréna Mike-Bossy 163 boulevard Sainte-Rose Est 450 662-4922

AR

4

-M

Aréna Lucerne 1750 rue de Neuville 450 662-4968

5555 boulevard des Laurentides 450 662-4860

TE

3

10 Neighbourhood police station 6

BOUL 5 . SAIN TE- ROSE

IN

Laure-Conan library 4660 boulevard des Laurentides 450 662-4975 [email protected]

Centre communautaire Vimont 1900 rue Bédard 450 662-5134

SA

2

9

DES ÉRA BLE S

Bureau municipal lavallois (BML) 6 55 rue de Belgrade Ouest 450 662-4906 [email protected]

4

BOUL. DES LAURENTIDES

1

1

BOUL. . BOUL T SAIN R ELZÉA

10

7 AV. DES E S LACAS

2 BELGRADE EST

BELLERO

8

SE

9 3 DE LA BERNINA AUT. LAVAL (440)

Some municipal buildings are accessible to people with limited mobility. The complete list may be found at www.ville.laval.qc.ca, under Community Life / Persons with Disabilities.

32

Vivre à Laval – Special edition – 2012 Residents’ Guide

Photo: Sylvain Majeau

Photo: Sylvain Majeau

OUTDOOR SPACES

Centre de la nature

More Places to Discover

Laval boasts 10 vast, public green spaces in Laval—open year round and very popular among nature lovers and fresh air fiends. The most versatile among them is Centre de la nature, located in the Saint-Vincent-de-Paul district. With its 50 hectares of trails of all kinds, this urban park is a favourite place for Laval families, whether to visit this park’s farm and greenhouses, admire its pastures or take advantage of its many sports grounds and its lake—for canoeing in summer and skating in winter on a huge rink. Plus environmental interpretation and educational activities as well as an outdoor stage featuring major Québec performers and those from elsewhere, while giving budding artists a chance to gain renown.

Spread throughout the rest of Laval territor y, the other 9 major parks treat visitors to an oasis of tranquillity and a wealth of natural diversity: Berge L’Orée-des-Bois (waterfront), Bois La Source (woodlands), Boisé Sainte-Dorothée (woodlands), Berthiaume-Du Tremblay park, Bois Chomedey (woodlands), Bois Papineau (woodlands), Des Prairies park, Bois de l’Équerre and Bois Duvernay (woodlands) provide an opportunity to appreciate nature, plant life and wildlife. The spring and summer walking trails become snowshoeing, cross-country skiing, Nordic skiing and skate skiing trails in winter. Not to mention the skating rinks, sledding facilities and ice fishing. In summer, most of the trails can be reached by cycling along Route verte’s bike path.

Rivière-des-Mille-Îles Park Accessible via the Sainte-Rose district, east of the Laurentian Autoroute (autoroute des Laurentides), Rivière-des-Mille-Îles park is the only urban wildlife sanctuary in Greater Montréal.

www.ville.laval.qc.ca, under Community Life / Outdoors / Parks and Green Spaces

Waterfront Areas Île Jésus has over 100 km of waterfront areas, including 37 public ones that have been developed for residents to enjoy, plus two lookouts. Some shorelines are often used as resort, relaxation and activity areas for residents.

Dog Parks Dogs in Laval have places reserved just for them. At these exercise areas, dogs are allowed to run around without a leash; their owners, however, must comply with certain rules. t
Bassin Le Corbusier, in Laval-des-Rapides t
Montgolfier park, in Chomedey t
Laval-Ouest park, Plateau Saint-Antoine

t
Boulevard Pie-IX park, in SaintVincent-de-Paul

Photo: Sylvain Majeau

t
Lausanne park, in Vimont

Photo: Sylvain Majeau

t
Des Rossignols park, in Sainte-Rose

311 – www.ville.laval.qc.ca – Culture, Leisure Activities and Community Life

33

OUTDOOR SPACES

PHYSICAL ACTIVITY Policy on Physical Activity in Laval This spring, Ville de Laval, attentive to its residents’ quality of life, adopted its Policy on Physical Activity, which is designed to give municipal stakeholders and all their partners guidelines for promoting participation in physical activity on Laval territory. This policy sets forth the ways and means that the City will be taking to provide Laval residents with a physical, organizational and cultural environment fostering a physically active lifestyle likely to contribute toward their well-being in day-to-day travels and leisure activities, whether recreational or aimed at achieving excellence. This policy may be found online at www.ville.laval.qc.ca, under Administration / Municipal Policies.

An Outstanding Cycling Network for Getting Around and Keeping Fit

Photo: Sylvain Majeau

The network of bicycle paths is open April 15 – November 14. Laval’s cycling network is linked to the 12 km of the section of Route verte that crosses through Laval territory from north to south and that makes it possible to reach Québec’s remotest areas. The bike path along Île Perry bridge provides safe, direct access to Montréal. To discover the many branches of this network, download Laval’s cycling map (Vélo-carte de Laval) from Ville de Laval’s web portal, under Community Life / Outdoors / Bicycle Paths.

Ville de Laval offers its residents everything they need for having fun and cooling off during the summer. Tennis buffs of all ages and all levels are bound to appreciate the 71 free courts spread out in 27 municipal parks. M any lessons are given here as well—for 5-17-year-olds, for children and parents together as well as an instructor training program plus junior and adult leagues. Starting in early June, youngsters can beat the heat at the water play facilities in 6 municipal parks. Then from the time that school is out and until mid-August, the 20 municipal pools offer a wealth of ac tivities of all kinds: swimming lessons for all ages and all levels (Red Cross program), lifeguard training, aquafitness, competitive and synchronized swimming,

34

Sail Along Route bleue des voyageurs diving and water polo. From late summer to early spring, Laval’s nine arenas set aside a number of hours a week for public skating, with certain time slots exclusively for adults, while others are reserved for children age 5 and under, accompanied by their parents. Further information on hours, courses, lessons and registration may be found on Ville de Laval’s web portal, at www.ville.laval.qc.ca, under Co m m u n i t y L i fe / S p o r t s. Registration forms for summer activities may be downloaded there from the pamphlet on summer activities.

Vivre à Laval – Special edition – 2012 Residents’ Guide

Route bleue des voyageurs is paradise on water for boating enthusiasts. Whether in a kayak, canoe or rabaska, they can sail to their heart’s delight, while admiring 150 km of urban landscapes, followed by picturesque villages. Eight marked water trails to discover along the Outaouais, Mille Îles and Des Prairies rivers as well as along Deux Montagnes lake.

Photo: Tourisme Laval

Sports Facilities Right Near Home

USEFUL CONTACT INFORMATION GENERAL INFORMATION Non-urgent calls Non-urgent calls (from outside Laval) Urgent calls (police, fire, ambulance)

311 450 978-8000 911

WHERE TO FIND THE CITY’S SERVICES Multiservice Counter 1333 boulevard Chomedey City Hall 1 place du Souvenir Maison des arts 1395 boulevard de la Concorde Ouest Centre de la nature 901 avenue du Parc

311 311 450 667-2040 450 662-4942

BUREAUX MUNICIPAUX LAVALLOIS (BMLs) Duvernay, Saint-François & Saint-Vincent-de-Paul Bureau municipal lavallois #1 450 662-4901 4010 boulevard Saint-Martin Est Bureau municipal lavallois #1 – Satellite 450 662-8422 1245 montée du Moulin Pont-Viau, Renaud-Coursol & Laval-des-Rapides Bureau municipal lavallois #2 450 662-4902 62 rue Saint-Florent Chomedey Bureau municipal lavallois #3 450 978-8903 435 boulevard Curé-Labelle, #104 Sainte-Dorothée, Laval-Ouest, Les Îles-Laval, Fabreville-Ouest & Laval-sur-le-Lac Bureau municipal lavallois #4 450 978-8904 6500 boulevard Arthur-Sauvé, #110 Fabreville-Est & Sainte-Rose Bureau municipal lavallois #5 450 978-8905 2975 boulevard Dagenais Ouest Vimont & Auteuil Bureau municipal lavallois #6 450 662-4906 55 rue de Belgrade Ouest LIBRARIES Émile-Nelligan library 325 boulevard Cartier Gabrielle-Roy library 3505 boulevard Dagenais Ouest Germaine-Guèvremont library 2900 boulevard de la Concorde Est Laure-Conan library 4660 boulevard des Laurentides Marius-Barbeau library 1245 montée du Moulin, #100

450 662-4973 450 978-8909 450 662-4002 450 662-4975 450 662-4005

Multiculturelle library 1535 boulevard Chomedey Philippe-Panneton library 4747 boulevard Arthur-Sauvé Sylvain-Garneau library 187 boulevard Sainte-Rose Yves-Thériault library 670 rue de la Place-Publique

450 978-5995 450 978-8919 450 978-3940 450 978-6599

POLICE Police headquarters 2911 boulevard Chomedey Gendarmerie 3225 boulevard Saint-Martin Est Neighbourhood police station #1 1245 montée du Moulin Neighbourhood police station #2 289 boulevard Cartier Ouest Neighbourhood police station #3 560 – 2e Rue Neighbourhood police station #4 6500 boulevard Arthur-Sauvé Neighbourhood police station #5 187 boulevard Sainte-Rose Neighbourhood police station #6 5555 boulevard des Laurentides

450 662-4242 450 662-3400 450 662-4310 450 662-7820 450 978-6830 450 662-7140 450 978-6850 450 662-4860

FIRE PREVENTION Information

450 662-4450

OTHER SERVICES Municipal court of Laval Laval Technopole Office municipal d’habitation de Laval (housing bureau) Palais de justice de Laval (court house) Tourisme Laval

450 662-4466 450 978-5959 450 688-0184 450 686-5001 450 682-5522

HEALTH AND SOCIAL SERVICES Agence de la santé et des services sociaux de Laval Info-Santé (health information) Emergency ambulances

450 978-2000 811 911

TRANSPORTATION Agence métropolitaine de transport (AMT) Société de transport de Laval (STL)

514 287-8726 450 688-6520

Some municipal buildings are accessible to people with limited mobility. The complete list may be found at www.ville.laval.qc.ca, under Community Life / Persons with Disabilities.

PLEASE NOTE

LEGAL DEPOSITS

PRODUCTION TEAM

INFORMATION

The information contained in this guide is published without prejudice and is subject to change. It is in keeping with the services and bylaws in effect at time of printing; however, it doesn’t replace the official texts, which we encourage you to consult.

Bibliothèque et Archives nationales du Québec Library and Archives Canada

Division des communications et des relations avec les médias Coordination and writing

311 or 450 978-8000 (from outside Laval) [email protected]

Une version française est également disponible.

ACKNOWLEDGEMENTS

The Division des communications et des relations avec les médias wishes to thank everyone from the various municipal departments who took part in producing this guide.

ISBN 978-2-923478-43-2 (English ed. Print) ISBN 978-2-923478-45-6 (English ed. Online) 3rd quarter 2012

Vincent Girard Cover photo 2NSB Design graphique Graphic design Micheline Brodeur Linguistic revisor Transcontinental Printing Printing Canada Post Distribution

311 – www.ville.laval.qc.ca – Municipal News

35

YOUR CITY COUNCIL

Mayor

Gilles Vaillancourt 450 662-4140

Saint-François

Vimont

Saint-Martin

Saint-Vincent-de-Paul

Saint-Bruno

Sainte-Dorothée

Val-des-Arbres

Auteuil

Laval–Les-Îles

Duvernay–Pont-Viau

Laval-des-Rapides

L’Orée-des-Bois

Marigot

Souvenir–Labelle

Marc-Aurèle-Fortin

Concorde–Bois-de-Boulogne

L’Abord-à-Plouffe

Fabreville

Renaud

Chomedey

Sainte-Rose

Jacques St-Jean 450 666-2509 [email protected]

Norman Girard 450 967-1633 [email protected]

Sylvie Clermont 450 664-2776 [email protected]

Yvon Martineau 450 629-8803 [email protected]

Madeleine Sollazzo 450 661-8248 [email protected]

Lucie Hill Larocque 450 625-1821 [email protected]

Michèle des Trois Maisons 450 975-2493 [email protected]

Ginette Grisé 450 661-7372 [email protected]

Francine Légaré 450 933-5170 [email protected]

Jocelyne Guertin 450 662-4140 [email protected]

Claire Le Bel 450 663-8039, ext. 240 [email protected]

Ginette Legault Bernier 450 681-9468 [email protected]

Benoit Fradet 450 662-4140 [email protected]

Basile Angelopoulos 450 662-4140 [email protected]

Three Ways to Reach MY City BY PHONE

IN PERSON

NONURGENT CALLS

AT THE MULTISERVICE COUNTER (1333 boulevard Chomedey)

311

or 450 978-8000 (from outside Laval) Monday - Friday: 7 a.m. – 9 p.m. Saturday & Sunday: 8 a.m. – 5 p.m. Holidays: 9 a.m. – 5 p.m.

ON THE WEB PORTAL

Monday - Friday: 8:15 a.m. – 8:15 p.m.

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Vivre à Laval – Édition spéciale – Guide du citoyen 2012

Alexandre Duplessis 450 662-4140 [email protected]

Pierre Cléroux 450 689-7331 [email protected]

Jean-Jacques Beldié 514 945-4700 [email protected]

France Dubreuil 514 239-1396 [email protected]

Yvon Bromley 450 934-7257 [email protected]

Martine Beaugrand 450 736-3086 [email protected]

Denis Robillard 450 628-3055 [email protected]

311 TELEPHONE SERVICE FOR HEARING DISABILITIES Monday – Friday: 7 a.m. – 9 p.m. Saturday & Sunday: 8 a.m. – 5 p.m. Holidays: 9 a.m. – 5 p.m.