Sonicare FlexCare Platinum HX9110/02 – Japan Retail Low HX9112/02 – All Countries Retail Low HX9170/10 – Japan Retail High HX9172/10 – All Countries Retail High HX9182/04 – US, Canada, EU DP Low HX9182/08 – Japan DP High HX9182/10 – US, EU, UK, Canada DP High HX9142/10 – US, EU, UK, Canada DP Trial HX9142/08 – Japan DP Trial HX9140 – Handle HX6160/D – UV Sanitizer

Philips Consumer Lifestyle

Service Manual

SERVICE POLICY Product will be serviced for 2 years after End of Life. PRODUCT INFORMATION Easy-start

The Easy-start feature gently increases power over the first 14 brushings to ease into the Sonicare experience. The Easy-start feature only works in the clean mode and at the High sensitivity setting. This Sonicare model comes with the Easy-start feature deactivated. To activate the Easy-start feature, place the handle on the plugged-in charger or sanitizer, press and hold the power on/off button for 2 seconds. You will hear 2 beeps to indicate that the Easy-start feature has been activated. To deactivate the Easy-start feature, place the handle on the plugged-in charger or sanitizer, press and hold the power on/off button for 2 seconds. You will hear 1 beep that indicates the Easy-start feature has been deactivated.

Quadpacer The Quadpacer is an interval timer that has a short beep and pause to remind you to brush the 4 sections of your mouth. Depending on the brushing mode you have selected, the Quadpacer beeps at different intervals during the brushing cycle. The Quadpacer works in all 3 modes and at all 3 sensitivity settings. Clean The ultimate in plaque removal (default mode). White 2 minutes of whitening mode to remove surface stains and 30 seconds to brighten and polish your front teeth. Gum care: Combines Clean mode with an additional minute to gently stimulate and massage gums to improve gum health.

Charging It takes at least 24 hours to fully charge the battery. Charge for 24 hours before first use. The charge indicator flashes green when the power level is 90% or higher. Yellow flashing indicates charge is at10% or less. The charger is designed to properly charge only one (1) handle at a time.

Cleaning Clean the Sonicare periodically. Wipe down and rinse the entire surface with a soft cloth and mild soap, if desired. Do not use sharp objects to clean. Do not clean brush heads, handle UV sanitizer or travel charger in the dishwasher.

Published by Philips Consumer Lifestyle

4235 006 36461-671_ 13-03-22 (YY_MM_DD)

Printed in the Netherlands

© Copyright Reserved

Subject to modification

Pressure Sensor This Sonicare model comes with the Pressure sensor feature activated. The Pressure Sensor works in all 3 modes and at all 3 sensitivity settings.

SAFETY INFORMATION To reduce the risk of burns, electrocution, fire or physical injury: - Do Not use attachments other than those recommended by the manufacturer. - Do Not plug the charger into an outlet with a voltage other than specified on the bottom of the charger. This product is designed to operate within a range of 100 to 240 volts. Voltage converters do not warrant voltage compatibility. - Never force the plug into an outlet; if the plug does not easily fit into the outlet, discontinue use. - Discontinue use if the product appears damaged in any way (brush head, handle, charger). - Do Not reach for a charger or sanitizer that has fallen into water. Unplug immediately. - Keep the cord away from heated surfaces. - Do Not use the charger outdoors. - This product contains no user-serviceable parts. Refer to “Warranty and Service” if the appliance no longer works properly or needs repair. - Use this appliance only for its intended use as described in this document or as recommended by your dental professional. - This appliance is not intended for use by persons (including children) with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. - Children should be supervised to ensure that they do not play with the appliance. - Sonicare is a personal care device and is not intended for use on multiple patients in a dental office or institution. MEDICAL WARNINGS - Consult your dental professional before you use this product if you have had oral or gum surgery in the previous 2 months. - Contact your dental professional if excessive bleeding occurs after using this product or bleeding continues to occur after 1 week of use. - Discontinue use of this product and contact a physician/dentist if discomfort or pain is experienced. - This product complies with the safety standards for electromagnetic devices. If you have a pacemaker or other implanted device, contact your physician or the device manufacturer prior to use. - Consult your physician if you have other medical concerns. Electromagnetic fields (EMF) This Philips product has been tested and is compliant with safety standards for electromagnetic devices. If handled properly and according to the instructions in this user manual, the product is safe to use. REPAIR INSTRUCTIONS UV light bulb Replacement UV Bulbs are available through your Sonicare Consumer Care Center in North America by calling 1-800-682-7664. Outside North America please contact your local Philips Consumer Care Center. Handle Philips warrants its products for two years after the date of purchase. Defects due to faulty materials and workmanship will be repaired or replaced at Philips expense provided that convincing proof of purchase in the qualifying period is provided. Contact your Consumer Care Center if a warranty replacement is needed. Brush Head Replace Sonicare brush heads every 3 months to achieve optimal results. Only use genuine Philips Sonicare replacement brush heads.

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TECHNICAL INFORMATION FlexCare Platinum Electrical Ratings Battery Type: Lithium-Polymer rechargeable Voltage: 3.7 VDC Capacity: 640 mAh Power consumption: 2.0 W Travel Charger Electrical Ratings: This charger is not compatible with Sonicare DiamondClean Operating Voltage: 100 – 240 V~ Operating Frequency: 50 / 60 Hz Power Consumption: 0.4-1.4 W OR 0.4-1.0W

UV Sanitizer Electrical Ratings. Note: This charger is not compatible with Sonicare DiamondClean Operating Voltage: 100 – 240V~ Operating Frequency: 50 / 60 Hz Power Consumption: 0.5 – 0.75 W (Charge mode only), 5.5 – 6.0W (UV & Charge Mode)

ENVIRONMENT -

The rechargeable battery inside your Sonicare cannot be replaced, but can be removed for recycling or proper disposal. Refer to the instructions below for battery removal. Do not throw away the appliance or UV light bulb (bulb contains mercury) with the normal household waste at the end of its life, but hand it in at an official collection point for recycling. This will help preserve the environment. If you have any recycling questions, contact your local waste management office.

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To separate the batteries from the housing case: To remove the rechargeable battery, you need a flat-head (standard) screwdriver. Observe basic safety precautions when you follow the procedure outlined below. Be sure to protect your eyes, hands, fingers and the surface on which you work.

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2. 1

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4. 5.

To deplete the rechargeable battery of any charge, remove the handle from the charger, turn on the Sonicare and let it run until it stops. Repeat this step until you can no longer switch on the Sonicare. Insert a flathead (standard) screwdriver into the slot located at the bottom of the handle. Turn the screwdriver counterclockwise to release the bottom cap Place the handle on a solid surface with the buttons facing up and lightly tap the housing one inch from the bottom edge with a hammer. Hold the handle upside down and push down on the shaft to release the internal components of the handle. Insert the screwdriver under the circuit board, next to the battery connections, and twist to break the connections. Remove the circuit board and pry the battery from the plastic carrier.

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Exploded View

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Service Manual EarlyBird

EarlyBird (HX9110, HX9112,HX9141, HX9142, HX9170, HX9172, HX9181, HX9182) Pos

Service Code

Description

4235 090 03721

HANDLE+BH - US, CAN

4235 090 03731

HANDLE+BH - UK, EU

4235 090 04441

HANDLE+BH - JAPAN

4235 090 04451

HANDLE+BH - CHINA

4235 090 03741

HANDLE+BH - ROA

4235 090 04001

UV SANITIZER - US, CAN

4235 090 04021

UV SANITIZER - UK

4235 090 04031

UV SANITIZER - EU

4235 090 04321

UV SANITIZER - CHINA

4235 090 04171

UV SANITIZER - YOSHIDA

4235 090 04161

UV SANITIZER - KOIZUMI

4235 090 04221

UV BULB - US, CAN

4235 090 01561

UV BULB - ROW

4

4235 090 04291

UV BULB GUARD - AOW

5

4235 090 04241

UV DRIP SHIELD - AOW

4235 090 03761

TRAVEL CHARGER - US, CAN

4235 090 03781

TRAVEL CHARGER - UK

4235 090 03771

TRAVEL CHARGER - EU

4235 090 03961

TRAVEL CHARGER - KOIZUMI

4235 090 03971

TRAVEL CHARGER - YOSHIDA

7

4235 090 04281

DECO COVER - AOW

8

4235 090 04271

TRAVEL CASE - AOW

1

2

3

6

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Comments Not available as a Service Part. Only available as warranty. Handle warranty claims must be routed to Call Centers for replacement.

Available as a Service part. Warranty claims should be routed to Call Centers.

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