SAUG National Summit - Tuesday 18th August – Day One Time

Session type

Breakout A: Technology (Platforms)

Breakout B: HR

Breakout C: Financials

(Core HR & Payroll)

(Accounting, Budgeting, Forecasting)

Level 3, Ballroom A

Level 3, Ballroom B

Level 4, Room 1

Breakout D: Optimising SAP Solutions

Breakout E: Applications & Solutions Workshops

Breakout F: SAP Innovation & New Technology

Level 4, Room 4

Level 4, Room 5

Level 4, Room 3

8:00am – 9:00am

Registration (level 3)

9:00am – 9:15am

SAUG National Summit 2015 – Welcome (Ballroom A) Andrew Ritchie – Chairperson, SAUG and Manager IT Services, Officeworks

9:15am – 10:00am

International Keynote Presentation: Digital transformation and Innovation with SAP solutions Sven is an SAP global leader in working with customers to build innovation into SAP solutions and ensure they are increasingly valuable to customers in helping them run their businesses. He will look at co-innovation and how it ties into product strategy including an in-depth look at what is real value. He will also discuss what are the main trends in technology from SAP and from the wider ecosystem which are affecting business and his thoughts on how IT can best rise to meet those challenges. Sven Denecken, SAP Global Vice President, Co-Innovation & Strategy, SAP SE

10:00am – 10:45am

Keynote Presentation: Build a leading competitive data driven culture SAP and Microsoft have partnered for many years to bring their joint customers the best solutions from productivity and business intelligence solutions to infrastructure that unpins these enterprise grade applications. This partnership is just as strong in the new era of cloud based solutions with a number of significant announcements on connectivity between solutions and the recent ability to run SAP solutions in Microsoft’s secure cloud infrastructure platform, Azure. Hear how this partnership is yielding a broad set of solutions that enable you to maximise the value of your Microsoft and SAP investments and build a leading competitive data driven culture. Mike Ward, Data & Analytics Specialist, Microsoft

10:45am – 11:15am

Morning break

Time

11:15am – 12:00pm

Session type

Breakout sessions 1

Breakout A: Technology (Platforms)

Breakout B: HR

Breakout C: Financials

(Core HR & Payroll)

(Accounting, Budgeting, Forecasting)

Level 3, Ballroom A

Level 3, Ballroom B

1A: How to develop a hybrid cloud for your SAP solutions Do you want to start tapping into the benefits of SAP cloud solutions but still want to maximise your on premise systems? This presentation will show you the many ways you can get the best of both worlds with hybrid cloud solutions by integrating your on premise system with cloud solutions. Get insights from specific end to end business scenarios and learn how to realise the benefits of innovative solutions, quicker, easier and more cost effectively. Nathan Vandenberg National Manager, Dimension Data

1B: Panel Discussion: Best practice installation and optimisation of your HR and SuccessFactors system A key area of concern for many in HR is how to get your business plan approved, your project started and deliver HCM solutions to optimise HR functions. Peter from DDG will lead a panel discussion with a group comprising of clients who have had successes in integrating and optimising their HR processes with SuccessFactors HR systems. Find out about what challenges they faced and learn about not just what and why, but how. Panellists:  Peter Goldrick Managing Director, DDG  Darryl Warren Chief Information Officer, Arrium  Michael Patron General Manager Total Rewards, Tabcorp

Breakout D: Optimising SAP Solutions

Richard McLean Regional Chief Financial Officer Asia Pacific Japan, SAP APJ Financial Transformation

1D: Optimise & Transform IT & Business with SAP HANA SAP HANA is a paradigm shift for business & IT, with the potential to optimise & transform the way you do things. This presentation will give deep insights into:  IT transformation benefits, costs and risks  The basis for System Landscape simplification  How to enable growth, resilience and time to value  Operational efficiencies from initial deployment  Use Case Examples that are transforming Industry Steve Kletzmayr APAC Solution Sales Director, Hitachi Data Systems

Hybrid cloud HR system optimisation

HANA

12:00pm – 12:05pm

Transition

Breakout F: SAP Innovation & New Technology

Level 4, Room 4

Level 4, Room 5

Level 4, Room 3

Level 4, Room 1

1C: Keynote: How SAP enables finance – SAP’s global finance transformation SAP Financial solutions have undergone some of the most significant changes of all solutions, helping organisations to transform their finance functions. Richard will give insights into how SAP is using SAP Finance Solutions globally to enable the company’s growth and transform the role of finance into a strategic business driver.

Breakout E: Applications & Solutions Workshops

1E: How to get your ERP in shape for SAP HANA In order to make the move to SAP HANA, you need to get your ERP in shape! Attend this session to find out what you can do to prepare your ERP for your HANA Migration. SAP HANA has one major requirement – EHP7. Enhancement Pack 7 is full of new functionalities, and your upgrade is a great opportunity to go “back to standard.” ERP agility is key! Learn about the new, advanced way to prepare your SAP Business Suite for SAP HANA. Udi Jacoby General Manager APAC, Panaya ERP, HANA Migration

1F: How to support Self Service Analytics with the latest generation BI Suite Learn the secrets to rolling out self-service BI in your organisation. Unlock the real value in your data for smarter decision making. The rewards are significant for those who successfully leverage analytics: stretching their operational efficiency, driving innovation, and improving lives. See how visualisation, dash boarding, smart cockpits, infographics and predictive breakthroughs can significantly enhance your analytics capabilities. Jonathon Wetton Analytics Centre of Excellence, SAP Australia BI, Analytics

Time

12:05pm – 12:50pm

Session type

Breakout sessions 2

Breakout A: Technology (Platforms)

Breakout B: HR

Breakout C: Financials

(Core HR & Payroll)

(Accounting, Budgeting, Forecasting)

Level 3, Ballroom A

Level 3, Ballroom B

2A: Under the covers with NetWeaver Business Client Ever wondered how the SAP NetWeaver Business Client works? Well dust of your propeller hats and grab a seat. This session will give you a peak under the covers and into the nuts a bolts that make up one of SAPs strategic UI clients. You will learn what makes NWBC tick and the important parts on both the client and the server side, how to debug problems and get an insight into the inner workings of the product. Simon Kemp SAP Mentor & National Solution Lead SAP UX, Plaut IT Australia NetWeaver

2B: Developing an organisation change management strategy & checklist for HR project success It happens. Organisations look at their shiny new HR project and congratulate themselves on a successful implementation but pretty soon it’s not delivering anywhere near the expected benefits. Organisation Cultural, change and user issues have not been addressed or management in an optimum way. Sue, a leader in educating change managers for SAP projects will give you a strategy and practical checklist of change management issues to address as well as where to find resources to ensure your HR/ HCM project is on the path towards real success. Dr. Susan Foster SAUG SIG Lead, Org Change & Training & Senior Lecturer, Monash University

Level 4, Room 1

2C: End-to-end business & financial transformation with SAP ECC 6 Suite on HANA The AusNet Services transformation journey started with establishing and planning the change agenda and commissioning a number of key initiatives. Hear how AusNet Services delivered the foundation phase of the transformation – building new processes, new systems and new ways of working using an SAPbased platform. Gain insights into the challenges of delivering a major enterprise-wide initiative and how to setup your transformation program for success. Rod Jones Manager Strategic Programs AusNet Services Financials, ECC6, HANA

Change Management

Breakout D: Optimising SAP Solutions

2D: Turning Solution Manager from irrelevant to critical in 5 weeks! Hear how CSIRO undertook an ambitious 5 week project to make Solution Manager a central component in the maintenance and support of its SAP platform. CSIRO will share their approach from formulating the idea, to engaging the right people with the right skills, delivering real cost savings and providing innovative solutions to issues they previously didn’t know existed. This presentation will cover all aspects of the project including preparation, business process blueprints, automation, UX monitoring, test management, ROI, roadmap and next steps.

Solution Manager Lunch

Breakout F: SAP Innovation & New Technology

Level 4, Room 4

Level 4, Room 5

Level 4, Room 3

Craig Nicholls SAP Technical Team Lead, CSIRO

12:50pm – 1:50pm

Breakout E: Applications & Solutions Workshops

2E: Getting into Git for Custom Fiori Development Git is the new Transport management System when writing custom Fiori Apps. It is a totally different paradigm to traditional Transport Management. Come and learn the basics of GIT, how to use it with your development team and how to deploy easily to production. Nigel James SAP Mentor Alumni & Principal Consultant, Squarecloud Fiori, GIT

2F: International: SAP Business Suite 4 SAP HANA - We’ve just reimagined the world’s leading business application SAP S/4HANA is the next generation business suite that will enable leading innovators to transform businesses in the digital age. Available as a cloud service or deployable on-premise, SAP S/4HANA is built to drive instant value across lines of business. Learn more about the roadmap and how to start or move to S/4HANA. Sven Denecken SAP Global Vice President, Co-Innovation & Strategy, SAP SE S/4 HANA

Time

1:50pm – 2:35pm

Session type

Breakout sessions 3

Breakout A: Technology (Platforms)

Breakout B: HR

Breakout C: Financials

(Core HR & Payroll)

(Accounting, Budgeting, Forecasting)

Level 3, Ballroom A

Level 3, Ballroom B

3A: Forget the hype – how to find real value in Big Data You probably think you have heard all there is about big data and you may even think some of it was a hype? Big data can be a powerful enabler for businesses but its capabilities are often not realised as many don’t understand how to derive value. Often it’s the most fundamental of issues that hold organisations back. Paul will cut through the confusion, give practical hints and maybe even challenge what you have heard up till now to help you get on the path to becoming a big data superhero.

3B: Integration or disintegration of SAP? The Emergency Services agencies of NSW are leaders and innovators in implementing SAP solutions to help manage their large, diverse and geographically spread workforce and assets. This has involved dashboards and real-time data but also integration of on-premise and cloud systems. As an experienced practitioner in this area, Gavin will work through key issues facing many IT practitioners like how do you integrate on prem and cloud, and how do you navigate the apparent contradictions and paradoxes of integrated systems vs dis-integration of systems. Learn how and more importantly how to ask the right questions.

Associate Professor Paul Hawking SAP Mentor & SAP Program Director, Victoria University

Gavin Brown Assistant Director Corporate Programs Fire & Rescue NSW

Big Data

On premise/ cloud integration

Level 4, Room 1

3C: Protecting Australia’s Borders – what you can learn from this large & complex SAP Consolidation Project The Dept of Immigration and Border Protection (DIBP) and Australian Customs and Border Protection Service (ACBPS) were successfully consolidated into a single new agency on 1 July 2015. The SAP Consolidation Project scope included migrating approx. 5000 ACBPS staff from an existing SAP HR/payroll system into the DIBP SAP ERP system as well as migrating a legacy Finance system into DIBP’s SAP ERP system. Gary will share DIBP’s “warts-n-all” experiences of the consolidation from a SAP team perspective, including lessons learned. Gary Hooker, SAP Mentor and Basis Administrator, DIBP SAP consolidation

Breakout D: Optimising SAP Solutions

Transition

Breakout F: SAP Innovation & New Technology

Level 4, Room 4

Level 4, Room 5

Level 4, Room 3

3D: International: Deploy SAP systems in the cloud in less than one hour with SAP CAL SAP Cloud Appliance Library offers the easiest and fastest way to consume SAP onpremise applications in the cloud. It provides an online library of pre-configured SAP solutions that can be instantly deployed in your cloud accounts to avoid lengthy installation and setup process. In this session we will give you an overview on the solution and share some field experiences based on HANA projects supported by live demos. Chris Rae Technology, UX & UI5 Specialist, SAP Mentor & Adarsh S Kapoor Product Manager, SAP Virtualization and Cloud Management SAP SE (Germany) Cloud Appliance Library

2:35pm – 2:40pm

Breakout E: Applications & Solutions Workshops

3E: Mini Workshop Demystifying HANA – how to get into SAP HANA quicker, cheaper and easier With the introduction of support for Virtualised SAP HANA appliances in 2014 organisations can now make use of their existing IT resources to virtualise SAP HANA. This has removed the requirement to purchase a certified SAP HANA Appliance from a particular hardware supplier (which is virtually a “Black box”) and allows organisations to get a better ROI for their IT resources. This mini workshop will show how you can start on HANA quicker, easier and cheaper than many other traditional ways. David Taylor Manager SAP University Competence Centre APJ, Queensland University of Technology HANA

3F: SAP Simple Finance & SAP Payroll Control Centre Transform finance with instant insight and drive simplicity across your organisation. Get started with SAP Simple Finance, using advanced predictions and simulations to harness real-time financial insights and add strategic value to your organisation. The new SAP Payroll control center add-on provides a fundamentally new approach in which potential issues are pointed out in real-time by the application rather than payroll administrators digging through information and trying to find issues themselves, saving valuable time. Mike Vorias Solution Architect, SAP Australia SAP Simple Finance & Payroll Control Centre

Time

2:40pm – 3:25pm

Session type

Breakout sessions 4

Breakout A: Technology (Platforms)

Breakout B: HR

Breakout C: Financials

(Core HR & Payroll)

(Accounting, Budgeting, Forecasting)

Level 3, Ballroom A

Level 3, Ballroom B

4A: How to build a broadcast/ scheduling solution for Business Objects SAP NetWeaver BW offers a handy feature called Email Broadcast, or Bursting with one report running in batch, producing targeted recipient-specific content, so that each recipient receives the document with the values that correspond to their specific area. However, that feature is not present in BusinessObjects by default. This presentation will show you a solution to perform email broadcasting of Web Intelligence reports. It runs on the NetWeaver server, and communicates with the BusinessObjects server to run and deliver targeted reports. Alexandra Carvalho SAP Mentor, Senior Director & Head of Analytics BI Group Australia

4B: International: Developing effective HR data governance The New Zealand Defence Force (NZDF) implemented SAP HCM in Apr 2014 and a major benefit of the project was improved data quality leading to better HR Reporting. In order to realise the benefits NZDF had to institute HR Data Governance to maintain/ improve the quality of the data and to monitor where HR data is being used. This presentation will show why NZDF decided to invest in Data Governance, how they went about it, how data governance morphed into information management, the benefits so far and the future vision of information management across all SAP Modules in NZDF.

Level 4, Room 1

4C: Simple Finance – the finance transformation at La Trobe University La Trobe University was the first organisation globally to implement SAP Simple Finance. Greg from La Trobe was a key driver of this project and he will discuss the strategy behind implementing Simple Finance including the financial challenges facing the university and why a transformation was necessary, expected benefits, implementation experiences, benefits realised so far and future plans. Greg Hill Director Enterprise Applications, La Trobe University SAP Simple Finance

Andrew Ashby Human Resources Management Information Systems Manager Defence Personnel Executive New Zealand Defence Force

Breakout E: Applications & Solutions Workshops

Breakout F: SAP Innovation & New Technology

Level 4, Room 4

Level 4, Room 5

Level 4, Room 3

4D: Preparing for an Enhancement Pack upgrade? In this session you will learn how to prepare professionally for your upcoming Enhancement Pack upgrade. Learn how to use the latest SAP tools, processes and SAP Services to help deliver the upgrade on time. There will be hands on demonstrations, links to SAP Services and advice about easy to deploy innovations which come standard with EhP7. Tony De Thomasis SAP Mentor, Technical Specialist, SAPWorks, Senior Lecturer in SAP, Victoria University

4E: Mini Workshop Internet of Things – a practical guide What is the “Internet of Things” and more importantly how can business leverage off the capabilities of IoT and the vast amounts of data that the IoT creates? This practical session will present a definition of IoT as well as some practical examples of IoT capabilities implemented by organisations including the development of an IoT/ Big Data application to visualise sustainability. Start your IoT journey here and now. David Taylor Manager SAP University Competence Centre APJ, Queensland University of Technology HANA

4F: Becoming a Digital Enterprise with SAP HANA Cloud Platform -Extend, integrate on-premise and cloud and build new apps Application programming interfaces (APIs) play a critical role in the digital economy, allowing companies to provide services and information directly to customers using cloud, mobile, and social technologies, and enabling the integration of wearables and Internet of Things devices across industries. Ashok Munirathinam Director, Platform-as-aService (HCP) SAP Asia Pacific & Japan

Enhancement Pack HANA Cloud Platform

HR Data Governance

Business Objects

3:25pm – 3:55pm

Breakout D: Optimising SAP Solutions

Afternoon Tea

Time

3:55pm – 4:40pm

Session type

Breakout sessions 5

Breakout A: Technology (Platforms)

Breakout B: HR

Breakout C: Financials

(Core HR & Payroll)

(Accounting, Budgeting, Forecasting)

Level 3, Ballroom A

Level 3, Ballroom B

5A: SAP HANA for beginners – An overview for the rest of us Gary will provide an entry level overview of what SAP HANA is and what it is not. He will also share a vast treasure chest of information and resources which will help point you in the right direction to get started on your SAP HANA journey. Gary Hooker SAP Mentor & Basis Administrator, Dept of Immigration & Border Protection

5B: HR Integration options -using HANA Cloud connector and HCP to bring content to SuccessFactors How do you ensure you are bringing the right content from your existing on premise HR systems into SuccessFactors? SAP HANA Cloud Connector can act as a bridge or link between systems. Chris will show you how to use this solution and as well as important points you have to consider to ensure your HR integration projects succeed. Chris Paine SAP Mentor and Chief HR Geek Discovery Consulting

HANA start guide SuccessFactors, Integration

Breakout D: Optimising SAP Solutions

Rohan Wong Group Finance Manager, Service Delivery Operations, Department of Human Services Financial Transformation

5D: International: Simplify and automate - SAP Landscape Virtualisation Management overview SAP Landscape Virtualisation Management enables you to simplify and automate the management and operations of your SAP landscapes running on physical or virtual infrastructures and increase your business agility. This session provides an opportunity to get a quick overview on the product, learn about the planned innovations, watch some live demos and ask your questions. Adarsh S Kapoor Product Manager, SAP Virtualisation and Cloud Management SAP SE (Germany) LVM

4:40pm – 4:45pm

Transition

Breakout F: SAP Innovation & New Technology

Level 4, Room 4

Level 4, Room 5

Level 4, Room 3

Level 4, Room 1

5C: How to undertake a financial transformation So you want to undertake a financial transformation? How do you bring people on the journey whether they like it or not? The success of transformational change will be guided by an upfront understanding of what is to be achieved but remember it’s all about the people. Rohan will share his insights and lessons learned from Service Delivery Reform in the Department of Human Services and its future impact across the entire organisation.

Breakout E: Applications & Solutions Workshops

5E: Mini Workshop Finding SAP hidden treasures – tools and resources to enhance your SAP knowledge (Part 1) SAP solutions are full of special tools, tricks, secret paths and resources that many users don’t know about or were too scared to explore. Paul will guide you through the maze and shine a light on SAP’s hidden treasures. Increase your SAP knowledge, learn how to work smarter and get a better return on your SAP investment. Associate Professor Paul Hawking SAP Mentor & SAP Program Director Victoria University & Graham Robinson SAP Mentor & Principal Consultant Yelcho Systems Consulting SAP secrets & tips

5F: Improve your User Experience and Mobilise your Workforce Find out how much progress SAP has made on the next iteration of SAP’s user experience strategy to help improve your business user’s experience and to deploy mobile applications for your workforce and customer engagement. See how to use SAP Personas, SAP Fiori, SAP Smart Cockpits and the SAP Mobile platform to transform the user experience. Jocelyn Dart Platinum Consultant SAP Australia User Experience, Mobility

Time

4:45pm – 5:30pm

5:30pm 5:30pm – 7:00pm

Session type

Breakout sessions 6

Breakout A: Technology (Platforms)

Breakout B: HR

Breakout C: Financials

(Core HR & Payroll)

(Accounting, Budgeting, Forecasting)

Level 3, Ballroom A

Level 3, Ballroom B

6A: Creating value from your unstructured data with HANA, analytics and visualisation This technical session examines tools and techniques to search, process, and analyse unstructured text based data to derive business insights. Learn how to:  Exploit text search and analysis capabilities in SAP HANA to extract and classify unstructured text into entities and domain  Process and search large volumes of unstructured data across various document types, from call centre operations, to social media, blogs, forums, and email

6B: How to communicate HR data insights to your senior executive team As manager of Workforce Metrics & Analytics at Australia Post, Michael leads a small team that influences senior management decision making in areas of workforce management and workforce safety. He will show you:  How to present data that informs effective decision making  Making data receiver centric.  Storytelling is not just for pre-schoolers

Breakout D: Optimising SAP Solutions

Alexandra Carvalho SAP Mentor, Senior Director & Head of Analytics BI Group Australia Data Management

Michael Gillett Manager Workforce Metrics & Analytics Human Resources Australia Post HR metrics & analytics

Breakout F: SAP Innovation & New Technology

Level 4, Room 4

Level 4, Room 5

Level 4, Room 3

Level 4, Room 1

6C: Maintaining data integrity and a single source of truth. Alexandra will look at new solutions and techniques that will assist in ensuring data integrity across various systems to ensure you develop and maintain a single version of the truth.

Breakout E: Applications & Solutions Workshops

6D: Solving real world system & process problems with a Fiori style methodology IT projects are increasingly incorporating strategies such as investing to get a positive User Experience (UX), using Design Thinking concepts to solve the right problem, and delivering smaller releases more frequently. This session will show you how to take this approach for your real world system and process problems. Learn from several previous custom Fiorilike projects at different customers; and maybe even benefit from reduced total cost of ownership and better business – IT engagement.

Clint Vosloo SAP Mentor & Managing Partner EV Technologies

Matt Harding SAP solution & UX specialist, SAP Mentor

Data, Analytics, HANA

UX, Design Thinking

Close Networking drinks in the Exhibition area

6E: Mini Workshop Finding SAP hidden treasures – tools and resources to enhance your SAP knowledge (Part 2) SAP solutions are full of special tools, tricks, secret paths and resources that many users don’t know about or were too scared to explore. Paul will guide you through the maze and shine a light on SAP’s hidden treasures. Increase your SAP knowledge, learn how to work smarter and get a better return on your SAP investment.

6F: Harness the Internet of Things with a Cloud Platform Discover how the Internet of Things, Industry 4.0, and the Industrial Internet are transforming industries from manufacturing, logistics and retail to insurance and sports. Examine practical approaches you can take to ensure that you don't get left behind as the IoT evolution of the digital economy unfolds.

Associate Professor Paul Hawking SAP Mentor & SAP Program Director Victoria University & Graham Robinson SAP Mentor & Principal Consultant Yelcho Systems Consulting

Malcolm Yeoman Solution Architect, Technology & Database Specialist, SAP Australia

SAP secrets & tips

Internet of Things

SAUG National Summit - Wednesday 19th August – Day Two Time

Session type

Breakout A: Technology (Solutions

Breakout B: HR

Breakout C: Financials

& Applications)

(HCM Solutions & Cloud)

(Data, GRC)

Level 3, Ballroom A

Level 3, Ballroom B

Level 4, Room 1

Breakout D: Customer Engagement

Breakout E: Applications & Solutions Workshops

Breakout F: SAP Business Networks Level 4, Room 5

Level 4, Room 3 Level 4, Room 4

9:00am – 9:45am

International Keynote Presentation: Technological complexity, running simple and the future for SAP solutions Calling on his vast experience from working with all parts of the global technology and SAP ecosystems, along with his renowned crystal ball gazing into the future, Holder will share fascinating and valuable insights into the future for SAP solutions to guide you in your strategy planning. He will focus on new IT consumption models and how it will affect you. He will also attempt to reconcile the desire and move towards simplification in an increasingly technology complex world. Holger Mueller, Vice President & Principal Analyst, Constellation Research, world renowned advisor, commentator, ex-Chief Applications Architect, SAP

9:45am – 10:30am

Keynote Presentation: Transforming your IT, organisational culture and skill sets to run SAP Solutions on the AWS Cloud With many options available for moving into the Cloud, the challenge is determining which direction you take and which options and models you consider to maximise benefits. This session you give you an understanding about how and where to start your journey to the Cloud for your SAP applications and workloads. Learn what benefits such as agility, flexibility, lower TCO and others are available and how to realise them. Conor McNamara, Head of Cloud Economics and Enterprise Strategy APAC, Amazon Web Services & Nam Je Cho, Enterprise Solutions Architect, Amazon Web Services

10:30am – 11:00am

Morning break

11:00am – 11:45am

Breakout sessions 7

7A Business Considerations for Migrating SAP Workloads (including SAP HANA) It’s commonly acknowledged that cloud is driving efficiencies, agility and cost savings for organisations. This is why companies with SAP environments are starting to explore how the Cloud can assist them in driving better value from an infrastructure cost and management complexity perspective. However, there are also situations where on-premise solution is the best option too. This session will help explore the various infrastructure deployment options (including options for SAP HANA), along with the pros and cons of each. Topics addressed will include:  Challenges companies are facing with the modernisation of their IT;  Deployment decisions – key considerations for determining what’s best for you;

 On Premise versus Cloud - the pros and cons of each option; and

 Case studies – best practice examples

7B: Undertaking a major HR & SuccessFactors Integration between two organisations and remaining sane Craig will give an update on DIBP’s large scale HR transformation journey, adopting a cloud based system in SuccessFactors and more recently rolling out further HCM modules. Craig, who was also the executive sponsor of the large SAP consolidation project as DIBP was merged with Customs, will give a no holds barred update of the consolidation experience for the department’s HR/ HCM systems, lessons learnt as well as insights into future plans for HR transformation. Craig Farrell First Assistant Secretary & Chief HR Officer, Department of Immigration & Border Protection SuccessFactors

7C: International: The business case for transforming finance by transforming information with S/4HANA You have probably seen some of the recent developments in SAP solutions for finance particularly Simple Finance and S/4HANA along with some seemingly amazing enhancements. But how do you justify purchasing these solutions and build a business case to support their implementation? Sven, who is involved at a global level with these innovations, will give you in-depth insights into the true business value of the new generation financial solutions as well as global use cases, which will help you to build your business case.

7D: Engage your customers like never before! Companies are not in control of their success anymore, customers are. Not only success, but survival stands and falls with the quality and consistency of the customer experiences an organisation delivers. Together with hybris, SAP is moving beyond CRM and offering a complete tool set to exceed customers’ expectations. From Marketing, to Sales, to Service and Commerce. Join John for an insight into the latest innovation and SAP hybris roadmap to catch a glimpse of the future of CX.

Sven Denecken SAP Global Vice President, CoInnovation & Strategy, SAP SE

Customer Engagement

S/4HANA

Jamie Waelend Technology Business Advisor, IBM Cloud

11:45am – 11:50am

Transition

John Goldrick Head of APJ Centre of Excellence Customer Engagement & Commerce, SAP hybris

7E: Mini Workshop How to use SAP HANA text analysis In this technical hands on workshop learn how you can use the SAP HANA text analysis functionality included in the SAP HANA platform, to search, process, and analyse unstructured data and derive valuable business insights. Get step-by-step instructions how to:  Create basic text analysis indexes, and understand the difference of the various TA indexes as well as when to use each index  Customise text analysis indexes to cater for your companies needs  Integrate the text analysis data with your internal data Clint Vosloo SAP Mentor & Managing Partner EV Technologies APJ Text Analysis, HANA

7F: Gaining efficiencies in managing the contingent and flexible workforce with Fieldglass Learn how to gain a holistic view of your entire workforce and better manage your extended workforce whether they are temporary staff, independent contractors or service arrangements. Discover how you can tap into global best practices through the world’s biggest Vendor Management System community. Toni Jackson Director APAC, Fieldglass & Sara Sullivan, Global Director Sales Engineering, Fieldglass Contingent workforce, Fieldglass

11:50am – 12:35pm

Breakout sessions 8

8A: The HANA Cloud Platform – what you really need to know. The SAP HANA Cloud Platform promises some very enticing benefits from advanced predictive analytics and extending current cloud and on premise applications to simplification and running your business in real time. Chris, a leading expert on all things cloud and HCP will cut through the hype so you can get a clearer picture of what you can and can’t do and how to really benefit from this technology. Chris Paine SAP Mentor and Senior Consultant Discovery Consulting HANA Cloud Platform

8B: Building Fiori-style applications for HCM This practical session will show you how SAP Fiori applications can be built and applied to HR and HCM processes. Graham will explain how you can simplify and support talent acquisition, workforce management and other HR functions in a large organisation or enterprise, across various business units. Graham Robinson SAP Mentor & Principal Consultant Yelcho Systems Consulting HCM apps

8C: Connecting your key content with business processes using extended Enterprise Content Management Rick will discuss the work he has been doing to more effectively manage structured and unstructured data in his organisation across the information lifecycle. Presentation will include:

 Developing a

strategy and embedding in business processes

 Presenting

information and providing access to systems functionality via a simple flexible and effective user interface

 Securing and

maintaining the integrity of business critical information over time – engaging the business in the journey

Rick Quarmby Manager Information Management Hydro Tasmania Enterprise Content Management

12:35pm – 1:35pm

Lunch

8D: The Dulux Group CRM transformation – SAP Cloud 4 Customer Dulux Group Is a multibrand conglomerate with a diverse portfolio of products and different business units. It has constantly strived to streamline and optimise its processes for customer service, sales and marketing. Maddy will give insights into this transformation process including the removal of legacy systems, the recent implementation of SAP Cloud 4 Customer and the Dulux CRM and customer engagement roadmap. Madhup (Maddy) Mudiraj, Service Manager – CRM, DuluxGroup Cloud 4 Customer

8E: Mini Workshop Hot/Cold/Warm storage for SAP HANA In this handson technical session learn how to maximise your SAP HANA investment by using the latest data archiving strategies available now with the SAP HANA platform. Learn how to setup, configure and run live queries using Smart Data Access, SAP HANA Dynamic Tiering as well as connect to a Hadoop Data Store. Clint Vosloo SAP Mentor & Managing Partner EV Technologies APJ HANA

8F: Keynote Business networks and the networked enterprise This presentation will explain the benefits of joining the networked economy, from buying smarter, selling smarter and managing payments better. With the addition of Concur travel expense management and Fieldglass contingent labour management, the fully networked enterprise is even closer. Grant Clinch Head of APJ Ariba SAP Ariba SAP Business Networks

Time

Session type

Breakout A: Technology (Solutions

Breakout B: HR

Breakout C: Financials

& Applications)

(HCM Solutions & Cloud)

(Data, GRC)

Level 3, Ballroom A

Level 3, Ballroom B 1:35pm – 2:20pm

Breakout sessions 9

9A: Yoga for Business Rules - Keeping your business rules futureflexible Just about anyone can create a business rule; but making effective business rules that can flex and adapt with changing business requirements is something of an art form. Surprise, surprise it turns out that planning for how things might change doesn’t come naturally to rule makers, rule owners or rule developers. Shortcut your rule design and save yourself from missteps by picking up ideas and lessons learned from Australian Public and Private Sector experiences with DSM and BRFPlus. Jocelyn Dart Technology, Process, Workflow, UX and Design Thinking expert & Platinum Consultant SAP Australia

9B: Digitising and transforming HR with SAP Employee File Management Learn how Insurance Australia Group (IAG) achieved success in digitising its 15000 employee files and provides access to HR business partners directly from within SAP. Ian will also give insights into how IAG is preparing for their transition to the cloud and what this means for solutions like Employee File Management (EFM) Ian Jamieson Manager, Enterprise Services Solution Architecture Insurance Australia Group (IAG)

Level 4, Room 1

Breakout E: Applications & Solutions Workshops

Breakout F: SAP Business Networks Level 4, Room 5

Level 4, Room 3 Level 4, Room 4

9C: Supercharge your reports – how they can add real value So many reports and even a pile of requests for new reports! How can you evaluate which reports provide greater value. Paul will provide a checklist, developed through consulting with BI professionals, on how to evaluate reports to ensure you maximise their impact Associate Professor Paul Hawking SAP Mentor & SAP Program Director, Victoria University Reporting

9D: International How to select the best next generation customer apps Holger will distil his vast global experience advising major international companies and making sense of SAP developments and general technology innovations to give you a critical insight into what customer solutions and apps you should be looking at. Holger Mueller, Vice President & Principal Analyst, Constellation Research, ex-Chief Applications Architect, SAP Customer Engagement apps

Employee File Management

Business Rules

2:20pm – 2:25pm

Breakout D: Customer Engagement

9E (International) Mini Workshop: Simplify and Automate your SAP Landscape Management and Operations with SAP LVM Deep Dive (Part 1) Join this session to get a complete technical overview of SAP Landscape Virtualisation Management on the latest product release including automated provisioning of SAP HANA systems supported by live product demos. Learn how to simplify your SAP landscape administration and automate the management of your SAP systems including HANA systems. Adarsh S Kapoor Product Manager, SAP Virtualisation and Cloud Management SAP SE (Germany) LVM

Transition

9F: Successfully transforming AusNet’s procurement with Ariba AusNet Services moved from Oracle to SAP and migrated the Ariba Upstream environment from On Premise to On Demand to integrate into SAP and utilise the Ariba Network. Why did we do this, what are the benefits and how did we pull it off? Cor Van der Scheer Acting Head of Procurement AusNet Services Ariba, Procurement

Time

Session type

Breakout A: Technology (Solutions

Breakout B: HR

Breakout C: Financials

& Applications)

(HCM Solutions & Cloud)

(Data, GRC)

Level 3, Ballroom A

Level 3, Ballroom B 2:25pm – 3:10pm

Breakout sessions 10

10A: The re-birth of ABAP – how to program and utilise the new ABAP language functionalities With the introduction of the 740 version of Netweaver the ABAP language has taken a quantum leap forward. There have been more new features introduced than there are stars in the sky. This session will take you through a guided tour of the highlights of these new features and demonstrate with practical examples how to write the same programs as before, with half the lines of code, while making them easier to read at the same time. Paul Hardy Author of new book “ABAP to the Future” & Senior ABAP Programmer Hanson ABAP Programming

10B: Driving User Adoption to deliver project ROI and ongoing productivity User Adoption is the key to generating return on your IT investment and delivering sustainable productivity gains. In this session David will discuss the benefits from driving User Adoption in your organisation. He will talk about how to define your User Adoption strategy, setting targets and benchmarks, and creating a continuous learning environment. He will also introduce simple approaches and affordable tools by leveraging advances in mobility, simple realtime data analytics, practical interest-based collaboration, and anywhere/anytime learning.

Level 4, Room 1

Breakout E: Applications & Solutions Workshops

Breakout F: SAP Business Networks Level 4, Room 5

Level 4, Room 3 Level 4, Room 4

10C: How GrainCorp benefits from SAP Real Estate Management With one of the largest networks of storage sites in eastern Australia, GrainCorp has a diverse mix of mission critical real estate assets. Learn how the company has utilised SAP Real Estate Management to actively manage its assets including lease administration and maintenance. As well as significant cost savings, see how GrainCorp has developed and is benefiting from a single version of the truth. Theva Surendra Financial Accounting Manager, GrainCorp SAP Real Estate Management

David Johnson Head of User Adoption Asia Pacific Japan, SAP APJ User Adoption

3:10pm – 3:40pm

Breakout D: Customer Engagement

Afternoon break

10D: Digitising the customer experience Bringing her vast global experience particularly with global manufacturing companies, Dr Geiger was at the forefront of the transformation in how organisations engage with customers. She will share insights into how customer experience is transforming and being optimised and will give you ideas about how your company must face these challenges and also make the most from these opportunities Dr Kerstin Geiger Senior Vice President Industry Value Engineering, SAP Asia Pacific Japan Customer Engagement

10E: (International) Mini Workshop Simplify and Automate your SAP Landscape Management and Operations with SAP LVM – Deep Dive (Part 2) This is a continuation of the previous SAP LVM session. Join this session to learn how to implement LVM in your environment, understand typical implementation scenarios followed by some customer case studies. Adarsh S Kapoor Product Manager, SAP Virtualisation and Cloud Management SAP SE (Germany) LVM

10F: Go Mobile with your Travel and Expense Processes Make life easier for your travelling employees while improving productivity and workflow across the organisation. Learn how mobile apps from Concur, now part of SAP, can aid in mobile travel management, expense reporting, and spend management. Murray Warner Director, Business Development, Concur Travel, Expense Management

Time

Session type

Breakout A: Technology (Solutions

Breakout B: HR

Breakout C: Financials

& Applications)

(HCM Solutions & Cloud)

(Data, GRC)

Level 3, Ballroom A

Level 3, Ballroom B 3:40pm – 4:25pm

Breakout sessions 11

11A: How to get the best from S4/HANA – should you take the plunge? SAP S/4HANA is a next generation business suite that aims to help you run your business simply and more efficiently in the digitised and networked economy. But does it live up to its promises. This presentation will help you go behind the marketing to discover the real benefits, start building a business case and decide if and how should you get on board. Alexandra Carvalho SAP Mentor, Senior Director & Head of Analytics BI Group Australia S/4HANA

11B: How to design your SAP Fiori user interface for better adoption and user experience User experience and adoption are key factors in the success of your SAP project. This presentation will give insights into the design process and what goes into producing a Fiori "look and feel" application. It will discuss how you can address accessibility with Fiori and why accessibility actually contributes to good design.

Level 4, Room 1

UI, UX

Breakout E: Applications & Solutions Workshops

Breakout F: SAP Business Networks Level 4, Room 5

Level 4, Room 3 Level 4, Room 4

11C: IDM and GRC implementation case study – the challenges and benefits In-depth insights into the Dept of Human Services IDM and GRC project including:  Implementation Overview  SAP technologies used  Managing access in a complex SAP landscape  Enhancing the position based security concept  Lessons learned  Where to from here Joumana El Hassan,

Chris Rae Technology, UX & UI5 Specialist, SAP Mentor

Breakout D: Customer Engagement

Director, Engineered Solution (Converged Infrastructure),

Dept of Human Services & Adam Doszpot Principal Consultant GRC & Security SAP Australia GRC, IDM

11D: Interactive Session Influence the future of Customer Engagement with SAP hybris Customer Engagement Centre Discuss challenges and ideas on world-class customer engagement with one of SAP’s own Customer Engagement & Commerce (CEC) product experts. Use this opportunity to influence the new SAP hybris Customer Engagement Centre, whose mission is to enable real time customer omni channel engagement with an integrated communications stack. This session will be highly interactive, and build on the ideas and challenges you bring up during the session!

Hongbo Ma Customer Engagement & Commerce Product Development Manager, SAP China & Katrin Pietsch Head of Market Introduction APJ & Greater China, SAP Australia Customer Engagement

11E: Mini Workshop Create an effective SAP UX strategy on the back of a napkin (Part 1) Take just 90 minutes to build your own 90 second back-of-the-napkin elevator pitch to push your UX strategy and roadmap to the next level. Grasp the key essentials of:  SAP UX Strategy;  Where Fiori, Personas, NWBC, and other technology options fit in;  How Fiori Design Principles are changing SAP UX technology  Why technology is not the first step;  Why UX Design (and a little Design Thinking) is proving to be the difference between success and failure at SAP customers locally and worldwide  How to bring others along on the UX journey This will be a fast-paced interactive workshop. Come ready to engage.

Jocelyn Dart Technology, Process, Workflow, UX and Design Thinking expert & Platinum Consultant SAP Australia UX strategy

11F: Next generation procurement with Ariba – new functionalities and demonstration Strategic sourcing and procurement are some the biggest areas of unrealised cost savings and revenue improvement. This presentation will look at the new innovating SAP procurement and Ariba solutions covering everything from eprocurement to spend analysis. Learn how to overcome procurement challenges and boot your bottom line. Debbie Kirkwood Head of Procurement Presales, APJ SAP APJ Procurement, Ariba

Time

Session type

Breakout A: Technology (Solutions

Breakout B: HR

Breakout C: Financials

& Applications)

(HCM Solutions & Cloud)

(Data, GRC)

Level 3, Ballroom A

Level 3, Ballroom B 4:25pm – 4:30pm 4:30pm – 5:15pm

Breakout D: Customer Engagement

Level 4, Room 1

Breakout E: Applications & Solutions Workshops

Breakout F: SAP Business Networks Level 4, Room 5

Level 4, Room 3 Level 4, Room 4

Transition

Breakout sessions 12

12A: SAP Solution Manager SP13 - Just the best bits In this session you will learn the latest SAP Solution Manager tools and processes to help reduce your support costs and drive innovation. There will be hands on demonstrations, links to SAP Services and advice about easy to deploy innovations which come standard with SP13. Tony De Thomasis SAP Mentor, Technical Specialist, SAPWorks, Senior Lecturer in SAP, Victoria University Solution Manager

12B: Moving from change management to change leadership in your HR technology projects Hear about some of the practical ways that you can shift your change strategy from trying to control the change journey, to creating capacity for your organisation to continue to change including:  Focusing on the opportunity rather than seeing change as a destination  Helping people deal with anxiety rather than trying to minimise resistance  Mobilising the right people to generate commitment, not buyin, and  Incorporating social tools to extend your engagement approach

Greg Taylor HCM Change Manager Woolworths Change leadership

12C: How Australian companies can and are, managing fraud with SAP This presentation will show how Australian companies have developed a fraud detection and prevention process by deploying SAP solutions. Explore concepts such as real time tracking of data and finding hidden trends. As well, learn about enhancing prevention with fraud strategy management. Jon Gooding Technology & Database Specialist, SAP Australia Fraud Management

12D: Panel Discussion Customer Engagement – best practices and rookie mistakes Take away many valuable lessons and tips from our panel of customer engagement practitioners covering a wide range of industry viewpoints and experiences. There will be plenty of opportunities to ask questions and share your experiences. Panellists:  John Goldrick Head of APJ Centre of Excellence Customer Engagement & Commerce, SAP hybris  Stephen Foley Chief Information Officer, Rheem Australia  Matthew Kilgour Program Delivery Lead & SAUG CEC SIG Lead, BlueScope Steel  Madhup (Maddy) Mudiraj, Service Manager – CRM, DuluxGroup Customer Engagement

12E: Mini Workshop Create an effective SAP UX Strategy on the Back of a Napkin (Part 2) Take just 90 minutes to build your own 90 second backof-the-napkin elevator pitch to push your UX strategy and roadmap to the next level. Grasp the key essentials of:  SAP UX Strategy;  Where Fiori, Personas, NWBC, and other technology options fit in;  How Fiori Design Principles are changing SAP UX technology  Why technology is not the first step;  Why UX Design (and a little Design Thinking) is proving to be the difference between success and failure at SAP customers locally and worldwide  How to bring others along on the UX journey This will be a fast-paced interactive workshop. Come ready to engage.

Jocelyn Dart Technology, Process, Workflow, UX and Design Thinking expert & Platinum Consultant SAP Australia UX strategy

12F: Best practice procurement and procurement benchmarking How can you ensure your organisation is heading towards procurement best practices? In today’s business environment with pressures to cut costs and improve outcomes, doing the same things is not enough. A key element identified by procurement experts is to utilise best in class technology and make it really work for you. Lorraine will explain what this means and how you can start to benefit from your procurement transformation. Lorraine Longato Director Value Engineering – Ariba, SAP Australia

Procurement best practice

Time

Session type

Breakout A: Technology (Solutions

Breakout B: HR

Breakout C: Financials

& Applications)

(HCM Solutions & Cloud)

(Data, GRC)

Level 3, Ballroom A

Level 3, Ballroom B 5:15pm

Level 4, Room 1

Breakout D: Customer Engagement

Breakout E: Applications & Solutions Workshops

Breakout F: SAP Business Networks Level 4, Room 5

Level 4, Room 3 Level 4, Room 4

Event concludes

Please Note: The speakers and topics on this agenda are subject to change. For further details about this agenda or about presenting at other SAUG events please contact: [email protected] Continuing Professional Development (CPD) Hours The HR Stream within the SAUG National Summit conforms to Australian Human Resources Institute (AHRI) requirements for gaining Continuing Professional Development (CPD) hours. AHRI members who attend the HR Stream can count the time attended as part of their CPD hours. More information The LOB Breakout Streams within the SAUG National Summit conform to Australian Computer Society (ACS) requirements for gaining Professional Development (PD) hours. ACS members who attend the general streams can count the time attended as part of their PD hours. More information