How to optimize IT investments that offer the shortest payback period and at low Total Cost of Ownership? Apakah investasi IT memberikan hasil dalam waktu singkat dan total biaya yang minim? Presented by:

Robin Chao Country Manager, South East Asia

The World Has Changed… Dunia sudah berubah…

Leading Global Stock Indices (last 12 months)

Global Stock Indeks (12 bulan terakhir)

It’s Flatter and a lot more Connected Dunia itu datar dan lebih terhubung Maybe more connected that we sometimes want… Mungkin lebih terhubung saat kita mau… © 2009 Epicor Software Corporation.

The World Really Has Changed… Dunia sudah berubah...

© 2009 Epicor Software Corporation.

Table 2: The Best-in-Class PACE Framework Pressures Tekanan  Must reduce costs

Actions Aksi

Capabilities Kemampuan

Enablers Terapan

 Provide Visibility to business processes across functions and departments  Standardize and accelerate manufacturing processes  Standardize and accelerate nonmanufacturing processes (order management, service, finance, and administration)

 Standardized enterprise-wide procedures for order management, procurement, production planning and execution, cash collection, and financial reconciliation  Manufacturing operations are integrated and coordinated with customer service, logistics, and delivery organization  From summary data, decision-makers can drill down to transactions that form the fiscal and operational audit trail  Decision makers are notified in anticipation of exceptions and respond proactively

 Integrated ERP modules: general ledger, accounts payable, accounts receivable, fixed asset management, MRP, shop floor control, purchasing, inventory control, after market service, ECM, CRP, DRP, MPS, forecasting / demand planning, human resources, order management, project management, EAM, supplier collaboration / scheduling, sales and marketing, product configurator, payroll  Business Intelligence (BI) or analytical tools  Workflow automation / Business Process Management (BPM)  Event Management (triggers and alerts)  Access to ERP through mobile devices

Source: “The 2008 ERP in Manufacturing Benchmark Report,” Aberdeen Group, June 2008; Based on 1,200 enterprises using ERP in a diverse set of manufacturing enterprises. © 2009 Epicor Software Corporation.

Table 2: The Best-in-Class PACE Framework Pressures Tekanan  Must reduce costs Turunkan Biaya

© 2009 Epicor Software Corporation.

Technology = Productivity… Globally Teknologi = Produktivitas...Global •

Information and communication technology (ICT) contributed nearly 50% of EU productivity growth. • “The gains in productivity during the past few years have resulted from technology investment.” – EU Commission Report March 2007

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"If the recent gains in productivity growth are to be sustained, ensuring we have a workforce that is comfortable with and adaptable to new technologies will be essential.“ – Ben Bernanke, U.S. Federal Reserve Chairman

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There will be an “instant replay” in technology-led productivity gains in the current downturn. “For the first time collaborative IT will be so intertwined with the business strategy you won’t know the difference between the two.” – John Chambers, CEO, Cisco © 2009 Epicor Software Corporation.

Industry Viewpoints Pandangan Industri “Midmarket companies that seek competitive business systems from a vendor that remains technology-savvy, is global and can deliver on the promise of lower total cost of ownership should certainly evaluate Epicor.” Dataquest Insight: Major News and Developments for the Epicor Ecosystem, 2H07” Robert Anderson Jan. 4, 2008

Gartner delivers the technology-related insight necessary for our clients to make the right decisions, every day. Gartner serves 10,000 organizations, including chief information officers and other senior IT executives in corporations and government agencies, as well as technology companies and the investment community. The Company consists of Gartner Research, Gartner Executive Programs, Gartner Consulting and Gartner Events. Founded in 1979, Gartner is headquartered in Stamford, Connecticut, U.S.A., and has 3,700 associates, including 1,200 research analysts and consultants in 75 countries worldwide.

© 2009 Epicor Software Corporation.

Table 2: The Best-in-Class PACE Framework Actions Aksi  Provide Visibility to business processes across functions and departments Visibility untuk menyediakan proses bisnis di seluruh fungsi dan departemen  Standardize and accelerate manufacturing processes Standarisasi dan percepatan proses manufaktur  Standardize and accelerate non-manufacturing processes (order management, service, finance, and administration) Standarisasi dan percepatan proses non manufaktur (order management, service, finance, and administration)

© 2009 Epicor Software Corporation.

Visibility Across Business Functions Visibility Fungsi Bisnis

© 2009 Epicor Software Corporation.

Epicor Portal Linked Epicor Web Parts (Transactional) Multiple Epicor BI Web Parts (Cube Analysis) Epicor Application Reporting SharePoint Discussions

© 2009 Epicor Software Corporation.

Role-Based Dashboards •

Essential In-Application Views of Key Information – In context and real-time – Over 100 out of the box

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Driven by the User – Completely personalized

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Specific to the Role – Only shows what you need

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Fully Interactive Drill-Around – Access all parts of the application securely

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Offline Disconnected Support © 2009 Epicor Software Corporation.

Example KPIs (over 250 supplied) Contoh Analisa Indikator Kemampuan (tersedia lebih dari 250)

© 2009 Epicor Software Corporation.

Mobile EPM •

Mobile views can be accessed in words sized graphs and drillable in a mobile browser of choice: Windows Mobile, Symbian, BlackBerry and others.

© 2009 Epicor Software Corporation.

Accelerate Manufacturing Process Percepatan Proses Manufaktur

© 2009 Epicor Software Corporation.

Inventory Centric ERP Solution Quote New Part

Create Part

BOM & Routing

INVENTORY

PO

Sales Order

GRN

Demand

MRP

Ship & Invoice Sug. JO / WO

Sug. PO

Firmed PO

VENDOR

COMPANY

RFQ

Firm JO / WO

Job © 2009 Epicor Software Corporation.

Job Centric Epicor MTO,ETO Solution COMPANY

Ship & Invoice

PO Receipt / GRN

JOB

RFQ

Quote Part-on-the-Fly (New Part) Quote – MOM

Sales Order Creates Demand

Vendor

Firmed PO

Creates Pull MOM from Quote

Purchase Req’s

Drives Scheduling

© 2009 Epicor Software Corporation.

Standardize Non-Manufacturing Process Standarisasi Non Proses Manufaktur

© 2009 Epicor Software Corporation.

Future dates, releases and release content subject to chan

Epicor ERP Suites and Modules

© 2009 Epicor Software Corporation.

Designed for Quality •

ISO9001:2000

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ISO13485 – Medical Devices

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ISO/TS-16949 – Automotive

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ISO/AS9001 – Aerospace

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ISO14001 – Environmental

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Sarbanes-Oxley Section 404

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HACCP

© 2009 Epicor Software Corporation.

Table 2: The Best-in-Class PACE Framework Capabilities Kemampuan  Standardized enterprise-wide procedures for order management, procurement, production planning and execution, cash collection, and financial reconciliation Standar perusahaan-lebar agar prosedur untuk pengelolaan, pengadaan, perencanaan dan pelaksanaan produksi, penagihan dan rekonsiliasi keuangan  Manufacturing operations are integrated and coordinated with customer service, logistics, and delivery organization Operasi manufaktur yang terpadu dan terkoordinir dengan layanan pelanggan, logistik dan pengiriman  From summary data, decision-makers can drill down to transactions that form the fiscal and operational audit trail Dari ringkasan data, pengambil keputusan dapat menelusuri sampai ke level transaksi fiskal dan audit operasional  Decision makers are notified in anticipation of exceptions and respond proactively Pengambil keputusan diberitahu untuk mengantisipasi segala kemungkinan dan merespon dengan tepat © 2009 Epicor Software Corporation.

Epicor Global Business Management Aplikasi Manajemen Bisnis Dunia Branch Warehouse

Plant

HQ

Global Configuration Master Data Management • Inter-Company Trading • Financial Consolidation • Multi-Company Menus •

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Global Parts & Prices • Global Customers & Suppliers • Hierarchy Credit Checking • Global Forecasting Consolidated Orders, Purchasing •

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© 2009 Epicor Software Corporation.

Epicor Global Configurable Engines Engine Konfigurasi Global POSTING Configurable rules for system wide transaction management

MULTICURRENCY System wide support with 3 decimal place precision

ROUNDING LEGAL Legal numbering and legislative support for IAS, IFRS, GAAP and country specific features

Configurable storage and display rules per currency

BOOKS TAX Configurable support for country specific tax regimes (Sales, Use, VAT, GST, etc.)

Multiple Standard, Additive, Budget, and Consolidation books and multiple COA and Calendars

© 2009 Epicor Software Corporation.

Overview of Epicor Manufacturing Solution Ringkasan Solusi Manufaktur Epicor

© 2009 Epicor Software Corporation.

November 2008 “The Forrester Wave™: Order Management Hubs, Q4 2008”

Forrester Wave™: Order Management Hubs, Q4 ‘08

“Epicor delivers a compelling and functionally rich product vision. Key improvements in the next release will include updated core financials and supply chain improvements. Epicor Software leads the corporate strategy category among all vendors evaluated due to the company's strong focus, excellent customer references, strong internal professional services, and rich global support.” © 2009 Epicor Software Corporation.

Decision Maker Ability to Drill Down Pengambil Keputusan mampu melihat lebih detail

© 2009 Epicor Software Corporation.

銷售報價 Sales Quote

戶 訂單 客 Customer Order

生工單 Job Order

“Drill Everything”, Live, Real-time, Information Visibility, & 360 degree view… 生進度 Job Status 採購訂單 Purchase Order

Tracker

狀 付運 態 Shipment Status

發票 Invoice © 2009 Epicor Software Corporation.

Built-in 38 Trackers

© 2007 Epicor Software Corporation.

Information at Your Fingertip Informasi ada di tanganmu

© 2009 Epicor Software Corporation.

Epicor Enterprise Search Mesin Pencari Epicor

Un/Structured Content • Secure, Federated • Task Specific • Tag Clouds • Internal & External • Direct Link to Applications •

© 2009 Epicor Software Corporation.

Table 2: The Best-in-Class PACE Framework Enablers  Integrated ERP modules: general ledger, accounts payable, accounts receivable, fixed asset management, MRP, shop floor control, purchasing, inventory control, after market service, ECM, CRP, DRP, MPS, forecasting / demand planning, human resources, order management, project management, EAM, supplier collaboration / scheduling, sales and marketing, product configurator, payroll  Business Intelligence (BI) or analytical tools  Workflow automation / Business Process Management (BPM)  Event Management (triggers and alerts)  Access to ERP through mobile devices

© 2009 Epicor Software Corporation.

Future dates, releases and release content subject to chan

Epicor ERP Suites and Modules

© 2009 Epicor Software Corporation.

Project Manufacturing Costing Biaya Manufaktur Proyek

© 2009 Epicor Software Corporation.

Epicor: We made it even stronger Fundaments  UOM / Multi UOM

Functionally  Customer Managed Inventory

 Lot Generation & Lot Attributes

 Supplier Managed Inventories

 Serial Generation, Masking & Matching

 Landed Cost Processing

 Serialization in WIP & Directional Control

 Container Tracking

 FIFO Costing & Cost Layer Tracking

 Build Order from History  Buy To Order

 Cycle & Physical Counting  Enhanced Product Configuration  Supplier & Customer Part Cross Reference  Alternate Part Substitutes/Complimentary

 One Time Ship To

 Drop Ship  Warehouse Zones & Bin Control  Warehouse Teams  Fulfillment – Reservations/Allocations

 Manufacturer’s Part Cross Reference

 Fulfillment - Waves/Templates

 Product Codes for Trade Compliance

 Queue & Task Management

 Reference Designators

 Cross Docking  Project Revenue Recognition

 Country of Origin  RoHS

© 2009 Epicor Software Corporation.

Work Flow Automation & Business Process Management Otomasi Proses Kerja & Manajemen Proses Bisnis

© 2009 Epicor Software Corporation.

Epicor Business Process Management (BPM) Manajemen Proses Bisnis

• Outlook-style rules engine: Business process modeling at a business level • Monitors actions: email, Web services, tasks, audit trail, workflow • Holds and Events: Inserts pre, post or instead of base process © 2009 Epicor Software Corporation.

Information at Your Fingertip Informasi ada di tanganmu

© 2009 Epicor Software Corporation.

Epicor True Service Oriented-Architecture™

SOA Server Logic

SOA Client Logic

• SOA for Server Business logic • Built for change • SOA for Client logic • Designed for people • Reduces cost and complexity • Ready for business • Epicor True SOA™ •Abstraction of complexities •Flexible self-describing business services •XML metadata • Web Services as a byproduct •Easier applicationapplication integration and B2B connectivity

© 2009 Epicor Software Corporation.

Epicor Service Connect •

Integrate with External Systems – No SDK or development required – EDI processing

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Automate Business Processes – Task assignments – Logical routing

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Eliminate Non-value Processes – Lean principles throughout Message-based for SOA – Messages are XML

Real-time, event driven business document connectivity between distributed applications, operations, and enterprises

– Built-in XML mapping – Complete audit history © 2009 Epicor Software Corporation.

Client/Server

SOA

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Introduction of Fast Forward

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Custom Play Lists

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Temperamental

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Pictures, Music, Video

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Sequential Searching

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Put Your Name On It

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Can Erase (Once)

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Podcast

© 2009 Epicor Software Corporation.

Mobile EPM •

Mobile views can be accessed in words sized graphs and drillable in a mobile browser of choice: Windows Mobile, Symbian, BlackBerry and others.

© 2009 Epicor Software Corporation.

The World will Continue to Change… Dunia akan lanjutkan perubahan

Our Commitment to Customers Won’t © 2009 Epicor Software Corporation.