Property & asset management

Managing a changing world

THE KNIGHT FRANK PARTNERSHIP KNIGHT FRANK PROVIDES property and asset management services around the world.

26 BROADWAY, NEW YORK CITY, U.S.A

THE WALLBROOK BUILDING, CENTRAL LONDON, UNITED KINGDOM

Client: Chetrit Group LLC

Client: Minerva Plc

Project managed the redevelopment of a substantial part of the asset.

Re-negotiating service contracts to minimise costs, reduce energy consumption and gain green accreditation. Knight Frank managed the transition from development to completed investment.

33 GROSVENOR PLACE, CENTRAL LONDON, UNITED KINGDOM

THE OCTAGON, PARAMATTA NEW SOUTH WALES, AUSTRALIA

Client: Hess Limited

Client: Westlawn Property Trust

Re-gearing leases with current tenants, saved over €425,000 on amenities and maintenance contracts as well as restoring several parts of the period building.

Leasing strategies culminating in 100% occupancy rate, environmental and energy initiatives as well as qualifications, maximised rental income.

Brussels TEAM ORGANOGRAM Filip Derijck MRICS Managing Director

PROPERTY & ASSET MANAGEMENT

OFFICE AGENCY

Etienne Buffin Head of Property & Asset Management

INDUSTRIAL AGENCY

INVESTMENT

Jean-Philippe Charon Senior Negotiator

Didier Delobel Head of Industrial Agency

Filip Derijck MRICS

Alize Zarzecki Negotiator

Fares Hadouch Property Manager

Charlotte Smeets Negotiator

Xavier Constant Negotiator

John van Paassen MRICS

VALUATION

Nathalie Olin Accountant

Maud Boudart Assistant

Antoine Merlin Negotiator

Filip Derijck MRICS

Sophie Stevens Assistant

Christophe Volckaert Analyst

Aurélie Borgniet Assistant

KNIGHT FRANK MANAGEMENT PORTFOLIO

TEAM SPECIALISED IN OFFICE MANAGEMENT  Multi-disciplined  Hands on approach  Dedicated  Passionate MISSIONS  Co-ownership Association: legal, financial and technical management  Property Management: including rent collection, service charges, planned preventive maintenance programs and tenant liaison initiatives  Technical Support & Project Management: coordination (call of tender, refurbishing offices, renewal HVAC…)  Asset Management: including rent reviews, lease renewals  Co-ordination: with the joint letting agents and the on-site management team

RESIDENTIAL DEVELOPMENT

ISO 14001 Certification GREEN CREDENTIALS As a part of our Property & Asset Management services, we are also able to offer our clients the opportunity to have their assets ISO 14001 certified. We work with our clients to ensure their assets are efficiently managed in such a manner as to maximise their value. Due to the changing dynamics of world economies and market drivers, green credentials are becoming evermore important to both landlords and prospective tenants. We ensure our clients assets remain viable and competitive by implementing Environmental Management Systems to obtain the ISO 14001 certification and further entice tenants into efficiently run and managed buildings. On successful completion of the ISO certification, we are also able to benchmark the asset against all of our other ISO certified assets. This gives us the opportunity to compare and contrast the environmental impact of the asset and further reduce its energy consumption and consequently the running costs. Our track record in this area is second to none as we recently had the E-LITE building ISO 14001 certified, one of the first in Brussels.

CASE STUDY DALTON PARK, UNITED KINGDOM Client: Peveril Securities Size: 15 000 sqm Objective:  Reduce environmental impact and continually improve energy and resource efficiency in the building Actions and Outcome:  Implementation of Environmental Management System to achieve ISO 14001 certificate  Implement Sustainability Policy  Environmental Management System established and ISO certification obtained upon audit

OUR RECENT TRACK RECORD

E-LITE AVENUE LOUISE 143 Client: Fidentia Size: 7 000 sqm  70% let Passive Building:  Entire building re-developed to an exceptional standard with green credentials Actions and Outcome:  Property Management, including rent collection, service charges, planned preventive maintenance programs and tenant liaison initiatives  Technical support and Project Management co-ordination  Liaison with the joint letting agents and the on-site management team  BREEAM Very Good certified  ISO 14001 certified, one of the first offices in Brussels Key Challenges:  Find suitable tenants for the upper floors  Obtain the ISO 14001 certification

OUR recent tRACK RECORD

WHITE ATRIUM AVENUE DE LA TOISON D’OR 56-60 Client:  2 co-ownership associations  Up to 30 co-owners Size: 22 900 m²  Hotel & Residential

11 %

 Retail

12 %

 Parking

33 %

 Offices

44 %

Actions and Outcome:  Legal, financial and technical management of the co-ownership association  Property Management, including rent collection, service charges, planned preventive maintenance programs and tenant liaison initiatives  Technical support and Project Management co-ordination (call of tender, refurbishing offices, renewal HVAC)  Liaison with the joint letting agents and the on-site management team

Our Services Property Management  Rent and service charge collection, lease management and building maintenance  Advice on tenants’ requests to assign, sub-let or undertake alterations  Co-ordination of specialist services, including advice on security, energy and insurance procurement  Accurate, decisive and timely client reporting Asset Management  Proactively identify and deliver strategies to maintain and enhance your investment value  Liaison with our sector specialists to ensure market-leading advice and support  Maintain close communication with occupiers to anticipate their occupational needs Facilities Management  Select and manage on-site or mobile management teams

 Provide planned preventive maintenance for accurate budgeting and cost recovery Financial Management  Client accounting and income distribution: dedicated client accountant teams focused on meeting all financial requirements  Full reconciliation of service charges, with analytical reviews and analyses  VAT, tax, bought ledger, cashiering and credit control teams providing all treasury functions Sustainability & Energy Consultancy  Environmental assessments, ISO 14001 certification and ratings for development projects  Renewable energy services  Bespoke “green benchmarking” service measuring sustainability performance of properties against other comparable properties and industry recognised benchmarks across Europe

 Monitor up-to-date Health & Safety and environmental compliance in real time

Knight Frank is the leading independent, global real estate consultancy providing an integrated prime commercial offering, operating in key hubs across the globe.

KNIGHT FRANK globally

337

offices

50

Countries

5

Continents

OUR References KNIGHT FRANK’S NATIONAL & INTERNATIONAL CLIENTS

What our clients say about us … CITIGROUP: "Knight Frank provided Citigroup with a full CRC compliance service for an important London asset. They provided excellent service throughout, completing all compliance actions in a pro-active manner and developing a strategy that minimised the client's costs of compliance and maximised the opportunities for tenant engagement." ERNST YOUNG: “We have worked closely with the Knight Frank team on the recent very successful sale of Aviva Tower. This is the culmination of over 18 months of complex work on the White Tower portfolio involving pre-sale asset management, due diligence, strategy and marketing. During this time the Knight Frank team proved their professionalism, reliability and efficiency in delivering an excellent result for our clients. We would continue to recommend their services to others.” KPMG: "I want to take the opportunity to thank you for all your help in both the negotiation process but also post Heads of Terms in pushing the Landlord to progress on outstanding issues where required. The Partnership are extremely happy with the outcome and the 32% saving on property costs that we have been able to achieve."

OUR business lines What we do best… 

Property & asset management

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Valuation

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Office agency

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Industrial agency

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Capital markets

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Tenant representation

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Residential developments

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HOTELS & Leisure

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Research

... WE ADD VALUE

Contact us

Etienne Buffin Head of Property Asset Management Email: [email protected] Tel: +32 (0)2 548 05 65

Filip Derijck Managing Director Email: [email protected] Tel: +32 (0)2 548 05 48

Jean-Philippe Charon Office Agency Email: [email protected] Tel: +32 (0)2 548 05 46

Didier Delobel Head of Industrial Agency Email: [email protected] Tel: +32 (0)2 548 05 60

John van Paassen Investment Email: [email protected] Tel: +32 (0)2 548 05 57

Alize Zarzecki Residential Development Email: [email protected] Tel: +32 (0)2 548 05 63

Knight Frank SA Avenue Louise 143 1050 Brussels Belgium +32 2 548 05 48

@KnightFrankBelg KnightFrank.be