Nortel Business Update and Nortel Communication Server 1000 Release 6.0 Kurt Ruesch, VP of Product Sales, Westcon Rick Nadell, System Engineer, Nortel

Westcon Lifecycle Services ■

Prepare/Plan/Design ■ ■ ■

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Implement/Operate/Optimize ■ ■ ■ ■ ■

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Staging and Configuration World wide Implementation Network Contract Management Services Global Call Center Resources Day 2 – NOC, Smart Care Services, consultant resources

Flexible Financial Services ■ ■ ■ ■ ■

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Vendor Certified Product/Technical Expertise SolutionBase (Web-based Product/Services Solutions & Positioning Tool) Architecture Assistance

Credit Extension Leasing Personal Guarantee to Grow Your Business Joint Purchase Order No risk to low risk options

Global Logistics ■ ■ ■ ■ ■

Asset Tagging Custom Delivery Programs Short-and Long-Term Warehousing Quality Assurance Returns

Welcome to Today’s Tele Track Program Notes ■ All lines placed on mute until the question and answer period ■ Today’s session is being recorded ■ Archive recording of the presentation and audio available after the event on the ConvergencePoint Westcon web site ■ Follow the operator’s instructions for help with technical issues Agenda ■ Kurt Ruesch, VP Product Sales, Westcon Group ■ Rick Nadell, System Engineer, Nortel

Nortel Business Update ■ Nortel Update-Avaya announcement ■ Westcon Distributes Nortel and Avaya ■ Rumors-many already abound ■ Facts-We are already reaching out to both parties ■ Time Frames-Legal and Transitioning

Nortel Business Update ■ Education Plan-continue with e-mail blasts and call out campaigns ■ Goals-provide our Partners with real facts on a timely basis ■ Contacts and resources: ■ Convergence Point Site ■ [email protected] ■ Kurt R Ruesch at 716-447-3361

■ Create Win / Win-Provide Answers and directions for Win/Win

Nortel Communication Server 1000 Release 6.0 Demonstrating a new and exciting vision of the converged network Rick Nadell – Nortel SE

BUSINESS MADE SIMPLE

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Nortel Proprietary

Nortel CS1000 R6.0 Channel Partner SE Workshop

Agenda

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Communication Server Evolution

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CS1000 Release 6.0 Overview

NDA Required--Nortel Proprietary

Nortel CS1000 R6.0 Channel Partner SE Workshop

VoIP and Unified Communication Benefits • Why VoIP? • Reduced operating costs • Simplified administration • Improved customer service • Increased employee productivity

Anywhere Anytime Any device Over an Open Secure Network

• Why unified communications? • Unify all communications to improve productivity • Enable collaboration, eliminate complexity and streamline business process • Connect multi-modal devices, the communication channels and the information over an open, secure business optimized network

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NDA Required--Nortel Proprietary

Nortel CS1000 R6.0 Channel Partner SE Workshop

Enterprise Business Imperatives

Optimize Investments

Take full advantage of current resources – Infrastructure and People

Save Time and Money

High demand on customer responsiveness, accessibility and fast decision making

Protect Company Assets

Reliable, Resilient and Secure – network and information

Simplification 9

Reduce the complexity – streamline processes NDA Required--Nortel Proprietary

Nortel CS1000 R6.0 Channel Partner SE Workshop

Communication Server 1000 • CS1000 R5.0 – June 2007 • CS1000 R5.5 – April 2008 • CS1000 R6.0 • Forecast GA date of June 2009 • Key programs planned for key customer commitments & strategic product evolution • Some feature programs driven independent of releases to enable customer time to market independence • Typical solutions build on existing capabilities of CS1000 10

NDA Required--Nortel Proprietary

Nortel CS1000 R6.0 Channel Partner SE Workshop

Evolution of the Communication Server 1000 Meridian 1

Communication Server 1000

Communication Server 1000 Release 6.0

Communication Server 1000 Release X

Software / COTS

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Integrated SIP lines with Business Grade Telephony Further migration to LINUX and COTS Enhanced security Improved serviceability New deployment models

Communication Server 1000 Continues to Evolve 11

NDA Required--Nortel Proprietary

Nortel CS1000 R6.0 Channel Partner SE Workshop

Enterprise SIP Ecosystem Best in Breed

IPC Turrets AudioCodes gateways SAMwin SIP console Lotus Notes

Newheight s SIP Softphone

IBM SameTime

UM 2000

Polycom SIP phone Microsoft OCS

Carrier SIP trunking Teledex SIP phones

Accelerated Timeto-Market 12

Self-Service Contact Center Manager MCS 5100

Iscoord is-phone

1535 v2 SIP client

Microsoft Exchange 2007

Communication Server 1000

Multimedia Conferencing 1100 series SIP client

MC 3100 SIP client

HMS 400v2 DECT series SIP client

Microsoft LCS Quintum gateways

ipDialog SIP Phones`

NDA Required--Nortel Proprietary

Open Nortel CS1000 R6.0 Channel Partner SE Workshop

Communication Server 1000 Release 6.0 Open

Simple

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• UCM Common Services • OAM Network-wide Navigation via UCM • Linux-based centralized software deployment (SS applications and Linux-based patching) • Centralized Dial Plan (E.164 support) • Element Manager phone provisioning • Subscriber Manager 2.0* Flow-through provisioning • Telephony Manager 4.0 support for all new features • Proactive Network Manager 2.0 ready

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SIP line evolution: BGT including Hospitality features Nortel and 3rd party SIP client support Signaling Server Apps Migration to Linux New quad-core COTS – IBM x3350 and Dell R300: higher performance,/capacity and redundancy CP-PM Co-resident Call & Signaling Server apps. Unicode Name Directory Web services API leveraging UCM framework Multi-DN recording and Record on Demand* IP call recording for Converged Office users Converged Office support with Microsoft OCS R2

Secure

Resilient

• UCM primary security domain • Integrated signaling security for UNIStim IP Clients (D/TLS ready) • Port access restrictions • Secure File Transfer (sFTP) • OA&M security audit logging • Base Linux OS hardening • TLS and sRTP • CLID privacy indication handling with network wide support

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Centralization – Opt61/81 evolution to IP Branch High density, redundant Media Gateway – MG 1010 Centralized SIP proxy NRS capacity improvements Vacant Number Routing and MCDN Alternate Routing improved IP call treatment • Serviceability improvements • New Diagnostics Tools • Patch management enhancements

NDA Required--Nortel Proprietary

Nortel CS1000 R6.0 Channel Partner SE Workshop

CS1000 Release 6.0 Customer Value • Reduce operational costs • System simplification • Hardware improvements • Enhancements to the existing centralized/consolidated model

• Enable new capabilities and business innovation • SIP Lines integration and video enhancements • Microsoft OCS support enhancements • Unicode name directory

• Risk management • Security and management capabilities • Business continuity • Life Cycle Management 14

NDA Required--Nortel Proprietary

Nortel CS1000 R6.0 Channel Partner SE Workshop

Budget and Cost Control CS1000 Release 6.0 • Centralization • Option 61C/81C evolution to IP • High density, redundant Media Gateway – MG1010 * • Centralized SIP proxy (NRS) higher capacity • Software Evolution - Linux and COTS servers • New quad core COTS servers (IBM/Dell) • CP-PM Co-res Call Server & Signaling Server apps. • Continue with HP

IBM X306M / 3350

CP-PM

HP DL320

Dell R300 MG 1010

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NDA Required--Nortel Proprietary

Nortel CS1000 R6.0 Channel Partner SE Workshop

CP-PM Co-Res Call Server & Signaling Server • CP-PM based co-resident Call Server, Signaling Server, NRS, and UCM on a single processor

COTS NRS

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• Optimized for small systems which do not require high user capacity or redundant call server • CS1000E