Telenor Satellite Broadcasting

Top Stories

OU Spotlight

New look website and online home for TSBc ›

TSBc attains excellence in latest customer survey ›

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In Focus

Why the satellite industry urges nations not to ratify Unidroit protocol? ›

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Opinion

TSBc provides live TV encoding services for Comoyo › RUV commences its sixth year at 1° West › Welcoming news channels to 1° West ›

04 05 05

Stories › Network and Data

Marlink renews and increases contract with TSBc › Satpoint signs up to maritime capacity at 1° West › Elektrikom renews maritime contract at 1° West › Available satellite capacity for Network and Data services ›

If there is someone else in your organisation that would be interested in receiving these newsletters, please go to: www.telenorsat.com

Summer 2012 brings a packed calendar of sporting events › Queens Diamond Jubilee › Available satellite capacity › Available teleport services ›

Stories › Broadcast

Telenor Satellite Broadcasting © 2012

Newsletter Issue 01 2012

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CEE: A glimpse into the future › by Chris Dziadul

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Events

Broadband Maritime Conference › The Future of Digital TV › Digital TV CEE ›

06 07 07

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Contents

Top Stories Stories

Stories

OU Spotlight

In-Focus

Opinion

Events

New-look website and online home for TSBc Telenor Satellite Broadcasting (TSBc) has enhanced its position online and at the end of April customers, partners and visitors to our website will be greeted with a new super-fresh look. The website has been completely redesigned and now offers improved organisation to help new visitors and regular users find useful information quickly. We have improved areas such as our satellite coverage and channel listings, using easy and accessible visual tools through an interactive map which helps users to navigate the site and which provides optimised presentation. There are five main areas of the new-look website – Our Business, Broadcast Services, Network and Data services, Satellites and Teleports, and News and Events – with each providing comprehensive, practical and accessible information.

As well as this major website overhaul, Telenor Satellite Broadcasting has also found a new online home, which is easier and more intuitive to find. The new location – www.telenorsat.com – replaces our old address which began its life as an internal technical abbreviation (telenorsbc) before being used for external communications. We look forward to welcoming new and regular visitors to our new online location.

Read More Visit our redesigned website: http://www.telenorsat.com

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TSBc attains service excellence in latest customer survey At the end of 2011, Telenor Satellite Broadcasting (TSBc) conducted its annual customer survey, which measures our continuing commitment to customer satisfaction. The online survey was conducted by TNS Gallup, an independent research agency, which gathered feedback from TSBc’s customer base.

Excellence in customer retention

The results were extremely positive and we achieved a notable increase in our overall score, attaining excellence in customer retention and making significant improvements in how our sales divisions work with our customers, especially in building longterm relationships. The report concluded that TSBc has an excellent relationship with its customers. Our Networks and Data services (responsible for the supply and distribution of our IP VSAT satellite services) and our Occasional Use division (responsible for all occasional capacity for transmissions of live events, news and sport) both attained high scores in customerservice support and the delivery of high-quality services.

Excellence in building long-term relationships

TSBc relies upon customer feedback to ensure that we make innovative changes and service enhancements that matter. Thanks to all our customers who took the time to respond – your opinions really do make a difference!

Excellence in customer service support 2011 Q4 Annual Customer Servey conducted by TNS Gallup

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Contents Contents

Top Stories

Stories Stories

OU Spotlight Spotlight OU

In-Focus In-Focus

Opinion Opinion

Events Events

TSBc provides live TV encoding services for Comoyo Broadcast

Telenor Satellite Broadcasting (TSBc) has signed a five-year agreement with Telenor Norge to provide encoding, using Microsoft’s Smooth Streaming technology, for live web TV services that will be made available to customers via Telenor’s Comoyo service. TSBc will deliver live web TV signals to Telenor Norge’s IP network and to the Telenor Nordic CDN distribution service through an interface at its Nittedal teleport, located just outside Oslo, Norway.

Read More For more information on how to receive web TV services from Comoyo, visit its website: www.comoyo.no

At present, TSBc is distributing broadcast web TV streaming of the entire season’s Tippeligaen (the Norwegian football league), which totals 240 live matches. Past matches will also be made available on a video-ondemand (VOD) basis on Telenor’s Comoyo service. TSBc is also set to distribute live streaming of several Nordic and international channels to Comoyo.

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RUV commences its 6th year at 1° West Broadcast

OU Spotlight

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Events

Opinion

Iceland’s public-service broadcaster RUV has signed a one-year extension to its satellite agreement with Telenor Satellite Broadcasting (TSBc) for the live streaming, 24 hours a day, of its one TV channel and two radio stations. It will be RUV’s sixth year at 1° West. The services offered by TSBc will continue to play an important role as an extension to RUV’s terrestrial network, offering coverage to the remotest parts of Iceland as well as to the country’s fishing fleet. TSBc is pleased to continue to broadcast Iceland’s national channels and provide nearly 100% reach via our satellites at 1°West.

Welcoming new channels to 1°West Broadcast

It is a great pleasure to welcome the following TV channels to our line-up on the 1° West platform.

Service Name

TV/Radio

Country

TV2HD (D)

TV

Denmark

DR1 (720p50)

TV

Denmark

VOX

TV

Norway

TV4 News

TV

Sweden

Karma TV

TV

Slovakia

Kanal 5 HD

TV

Sweden

YLE HD

TV

Finland

MTV3 HD

TV

Finland

Kanal Global

TV

Sweden

Read More For the complete list of channel broadcasting from 1° West, visit Telenor Satellite Broadcasting’s website: www.telenorsat.com

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Marlink, renews and increases capacity contract with TSBc Network and Data

OU Spotlight

In-Focus

Opinion

Events

Marlink, the world’s largest maritime VSAT service provider which was recently acquired by aerospace company Astrium, announced an agreement with Telenor Satellite Broadcasting (TSBc) to renew and increase its satellite capacity for the next three years. Utilising TSBc’s IS 10-02 high-powered satellite capacity, located at the prime orbital location of 1° West, Marlink will be able to meet the future requirements of its many maritime customers in the busy oceanic areas of the Nordic, European and Middle Eastern regions. TSBc’s capacity on Intelsat 10-02 provides unsurpassed coverage above 60° North, offering high throughput for Marlink’s offshore, transportation and ferry customers. The contract confirms Marlink’s commitment to providing its customers with robust Ku-band coverage in these key business areas. The agreement provides almost 200 MHz on Spot 1 of the satellite and significant Ku-band capacity on Spot 2. In a further move to create a flexible growth path, the agreement with TSBc confirms an option for Marlink to use the Ka-band payload of the new THOR 7 satellite, which is due to be operational in early 2014. This will provide additional capacity to support the increased demand anticipated from maritime customers in the coming years.

SatPoint secures maritime capacity at 1° West Network and Data

SatPoint, a world-leading provider of innovative broadband satellite communications solutions for the maritime sector, has signed a three-year agreement with Telenor Satellite Broadcasting (TSBc), which will provide its iDirect maritime platform services and use its IS 10-02 Spot 1 capacity to deliver optimum satellite coverage throughout Europe. TSBc will also provide iDirect managed services using uplink facilities from its hosted teleport partner CYTA, located in Cyprus, for Middle East maritime requirements. The demand for maritime services within Europe and the Middle East continues to grow and SatPoint can now offer its customers additional capacity from 1° West, an orbital location which has a strong maritime tradition and which offers high-powered Northern European satellite capacity. TSBc and SatPoint are committed to long-term cooperation and, with the launch of THOR 7, TSBc will be able to offer a growth path that includes Ka-band capacity for maritime services.

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Elektrikom, a European provider of maritime communication services, has renewed its contract with Telenor Satellite Broadcasting (TSBc) for the provision of maritime VSAT services at 1° West, specifically within Northern Europe. The renewal represents TSBc’s growing partnership with Elektrikom. TSBc continues to develop a respected position for delivering highquality maritime VSAT services throughout Europe and we are pleased to be able to continue to work with Elektrikom to meet its growing demands for capacity. Such demands continue to increase within the maritime industry as both passengers and crew require broadband connectivity and communication services that are available anytime and anywhere.

Available satellite capacity for network and data services Network and Data

Elektrikom renews maritime contract at 1° West Network and Data

Satellite

Capacity

IS 10 02 (KU band)

European and Middle Eastern capacity

Telstar 12 (Ku band)

European and Middle Eastern capacity

IS 12 (Ku band)

European and Middle Eastern capacity

THOR 5 (Ku band)

North Sea and Northern European capacity

IS 902 (C band)

Africa connectivity

IS 10-02 (C band)

Africa connectivity

Thor III (inclined-orbit)

Middle Eastern capacity

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Events

Summer 2012 brings a packed calendar of sporting events

Queens Diamond Jubilee Celebrations in June 2012

Telenor Satellite Broadcasting is looking forward to a busy summer with a packed calendar of sporting events. The Occasional Broadcast division has 135Mhz of dedicated IS 10-02 capacity from the 1° West ‘hotspot’ for events such as the Euro 2012 European football championship from June 8 to July 12, the Tour de France throughout June and the much-anticipated London Olympics and Paralympics, which run from July 27 to September 9. In preparation for the Olympics, TSBc is also increasing its HD capabilities and installing more lines to and from BT Tower to enhance further our range of Teleport services.

The celebration of Queen Elizabeth II’s Diamond Jubilee is attracting worldwide interest as the Queen and Duke of Edinburgh embark on numerous UK visits in recognition of the Queen’s 60-year reign. TSBc’s Occasional Broadcast team has already assisted several national European broadcasters with IS 10 02 capacity from our 1° West hotspot to enable viewers to see the Queen at these events.

We are also able to assist with sourcing capacity through our third-party suppliers.

Call Us To book OU broadcast services, call us: Tel: +44 207 923 6565

The celebrations culminate with a special pageant on the River Thames on Sunday June 3, when the Queen will lead a flotilla of 1,000 boats in an event that will be broadcast worldwide.

Call Us For last-minute capacity and fibre requirements call us: Tel: +44 207 923 6555

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Available satellite capacity Satellite

Region

Capacity

IS 10 02 Spot 1

Europe

189 MHz of Ku-band capacity

Astra 4a Nordic beam

Germany & Baltics

36 MHz of Ku-band capacity

Telstra 12

Europe & South Africa

27 MHz of extended Ku-band capacity

Eutelsat, Intelsat, Telesat, SES Astra and other capacity also available

Available teleport services Teleport/PoPs

Services

London Teleport -37.5º West to 45º East

Ku-band SD/HD downlink/uplink services

BT Tower

To/From HD SDI connectivity

Aldea network, PAC TV network, Hibernia Media, Telehouse and Chiswick Park (and other PoPs)

To/From ASI connectivity

Telenor Satellite Broadcasting Newsletter Issue 01, 2012

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Why the satellite industry urges nations not to ratify Unidroit protocol?

The International Institute for the Unification of Private Law (Unidroit) is an independent intergovernmental organisation based in Rome. Its purpose is to study the needs and methods required for modernising, harmonising and co-ordinating law – in particular, commercial law – between states and groups of states, and to formulate uniform law instruments, principles and rules to achieve those objectives. Membership of Unidroit is drawn from five continents and includes 63 countries which have a variety of legal, economic and political systems as well as different cultural backgrounds. Unidroit’s attention has been drawn to the space industry. At a convention in Berlin held in March, Unidroit adopted the draft Protocol to the Convention on International Interests in Mobile Equipment on Matters specific to Space Assets. The protocol’s intention is to assist parties which are struggling to raise the sums of money required to acquire, launch and operate satellites and other space assets. However, the satellite industry is concerned that the protocol, if it were ratified, would have a negative impact and would make financing new satellite projects more difficult and expensive. The industry believes that the protocol is therefore entirely unnecessary and, indeed, would hinder the very people it is intended to help.

The global satellite industry showed unprecedented unity in its opposition to the Unidroit proposal. Nearly 100 companies – including most of the satellite manufacturers and launch providers, satellite insurance brokers and underwriters, many banks that participate in the sector, together with satellite operators and space-related trade associations – united in expressing opposition to the draft protocol. It is anticipated that these signatories will continue to lobby and urge individual nation states not to ratify the protocol and therefore prevent it from coming into operation.

Read More For more information on The International Institute for the Unification of Private Law, visit: www.unidroit.org

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Events

CEE: a glimpse into the future by Chris Dziadul, Editorial Director and Chief East European Analyst This is probably the most exciting period in Central and East European broadcasting since the region returned to democracy almost a quarter of a century ago. Everywhere we look we see progress on a massive scale, with most countries now boasting mature cable and satellite markets and having completed – or soon to complete – the transition to digital broadcasting. HD is well established and 3D has gained a foothold, while advanced services such as VOD and DOCSIS-3.0-based internet access are growing in popularity. While it is probably a safe bet to assume that this progress will continue over the next few years, some sectors are likely to see more changes than others. Take DTH, for instance, where there have recently been the first signs of consolidation, particularly in Poland and Romania, following a period of platform launches. Such consolidation is likely to intensify but, at the same time, more platforms will continue to appear. This is most likely to happen in specific markets that are at present underserved by DTH services, such as parts of the former Yugoslavia and the Balkan region in general. On-demand services are meanwhile likely to become a standard feature of most broadcasters’ offers in the next few years. At present, they are growing rapidly in popularity in such countries as Poland – where ipla. pl (owned by Cyfrowy Polsat) and Iplex.pl (which has been described by some as a cross between Netflix and Hulu) are the leading players – and in the six markets in which Central European Media Enterprises (CME) has a presence.

Alongside on-demand services, we are also seeing growth in the connected-TV sector and interest in HbbTV. Indeed, the Connected TV Marketing Association (CTVMA) announced in February that it would increase its activities in the region. With the pay-TV markets in many countries now close to saturation, the provision of additional services to attract new and retain existing customers is seen as imperative by operators. In Hungary, T-Home launched a DTH platform in late 2011 whose USP is interactivity, and more such services are likely to appear in the region over the next few years. Further consolidation in the cable industry is also a given, bearing in mind that despite the dominance of such players as UPC most markets are still highly fragmented, with hundreds of operators. M&A activity, at least in the short term, is likely to be most pronounced in markets such as Poland, Hungary and Romania. The transition to digital-terrestrial broadcasting is also now in its final stages – or has already been completed – in most countries. Notable exceptions include Poland, Russia and Ukraine, along with Bulgaria where the process has been particularly problematic. At the same time, the usage of the DVB-T2 standard is likely to become widespread throughout the region, enabling terrestrial-TV viewers to access HD channels.

The latter launched its VOD service Voyo at the beginning of 2011 and is moving it to subscription-only, starting this April in the Czech Republic. It remains to be seen whether this is a better option than the mixed subscription/advertising business model that it has used until now.

Telenor Satellite Broadcasting Newsletter Issue 01, 2012

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Top Stories

GVF Oil and Gas communications conference

Stories

OU Spotlight

Telenor Satellite Broadcasting (TSBc) will be one of the main sponsors of this year’s 5th Annual GVF Oil and Gas Communications Europe Conference. The conference will examine the role of satellite and satellite-wireless technologies and services in continuing to bring mission-critical operational success to the maturing oil and gas fields of the North Sea.

In-Focus

Opinion

Events Events

Place

Date

Marriott Hotel, Dyce, Aberdeen

16-17 May 2012

Register For more information and registration, please register: www.uk-emp.co.uk. To arrange a meeting with TSBc, please contact: [email protected]

Bill Hudson, Head of Sales -Oil and Gas services, from TSBc will make a presentation at this event and we look forward to meeting and welcoming customers to the conference.

The future of Digital TV in Romania

In association with Broadband TV News, Telenor Satellite Broadcasting is delighted to sponsor the second in a series of local digital-TV events taking place across Central and Eastern Europe throughout 2012. Guest speakers include Magnus Ternsjo from UPC Direct, Mirek Smyk from MSCG and Vlad Tudosie from the Discovery Channel.

Digital TV CEE

The undisputed leading event for TV in Central and Eastern Europe is now in its seventh year and is organised by Informa Telecoms & Media. This is the only event focused upon Central and Eastern Europe’s multiplatform digital-TV industry. Telenor Satellite Broadcasting (TSBc) is proud to reaffirm its commitment as both a sponsor of Digital TV Europe and as a presenter at the event.

Place Marriott Hotel, Bucharest

Date 22 May, 2012

Register To register free for this event please visit: www.broadbandtvnews.com

Place Crowne Plaza, Prague

Date 26-28 June, 2012

Register For more information on how to register for this event, please visit: www.digitaltvcee.com To arrange a meeting with TSBc at this event contact: [email protected]

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