3Q 2011 Earnings New brand positioning & improved efficiency 4 November 2011

Nov 4, 2011 | 1

Disclaimer This presentation does not constitute or form any part of an offer, invitation or inducement to sell or subscribe, or any solicitation of an offer to purchase or subscribe for any securities. This presentation does not purport to contain all information that a prospective investor might require, and neither this presentation nor any part of it nor the fact of its distribution shall form the basis of, or be relied on in connection with, any contract for the purchase or subscription of any securities. The forecasts and forward-looking statements contained in this presentation are necessarily based upon a number of assumptions and estimates that, while considered reasonable by us, are inherently subject to significant business, operational, economic and competitive uncertainties and contingencies, many of which are beyond our control, and upon assumptions with respect to future business decisions that are subject to change. Actual results may differ materially from those projected. Certain items of numerical information and other amounts and percentages set forth in this presentation may not add up to the correct total due to rounding.

Nov 4, 2011 | 2

Agenda

Nov 4, 2011 | 3

1

Overview

2

Macroeconomic Situation

3

Financial Performance

4

Summary

5

Appendix

Overview

Nov 4, 2011 | 4

Overview Performance

• Successful navigation through volatile economy ... 3.2% higher NII q/q and total net revenue plateaued q/q

Profitability

• NI of PLN 54 MM in Q3 … with PLN 158 MM YTD (vs. PLN 188 MM net loss in previous year)… interest margin of 3.6% maintained

Loans

• Robust new sales … PLN 503 MM of corporate loans … PLN 451 MM of new cash loans

Costs

• Base costs down on prior quarter and year

Losses

• Non-mortgage losses flat; recent FX volatility impacted mortgage losses and drove uptick in total losses by PLN 11 MM q/q … properly secured loan book … NPL down to 10.4% from 10.7% in Q2

Safety & Soundness

• CAR of 13.6% … adequate level of capital … ceased FX mortgage lending … no sovereign exposure outside Poland

Nov 4, 2011 | 5

Total net revenue = NII + Net F&C + Net trading income

Strategic execution Loans PLN B

31,126

29,984

Corporate

P-loans (PLN MM)

Go forward focus (Retail + Corporate + SME)

Originations

Receivables

10 798


1%

155

136

160

503 451 Jul'11 FX mtg ceased

Mortgages

17 483


7%

18 753

SF + Auto

1 702

12%

1 491

2Q'11

3Q'11

Aug'11 Sep'11

383 +31%

315 +43%

2Q'11

3Q'11

2Q'11

No increase in P-loans 30+ delinquencies y/y

Innovations • New products: current account Konto Maksymalne and cards: Visa payWave and MasterCard® Debit Gold & Visa Prepaid Launch; factoring services at pre-launch stage • Pilot of videoexpert extended for investment products • Distribution channels: 5 new branches in IDEO format, 8 branches modernized, 134 ATMs replaced • New contact management systems

Investing in growth platforms Nov 4, 2011 | 6

(PLN MM)

10 882

3Q'11

New brand positioning … Aided brand awareness

„We want to be recognized as #1 on trust & Fair Play”

Customers Stakeholders

Employees

80% 64%

Nov'09

Jul'11

TARGET

Trust Index

Communities

85 68

Reasons To Believe

Nov'09

Jul'11

TARGET

• Customers: One page summary added to loan contracts highlighting its key elements (payment schedules, benefits, cancellation) • Employees: HealthAhead initiative promoting healthy life style for

Brand consideration „If you were to choose a bank now, which banks would you consider?”

Top 5 bank

employees and their families • Stakeholders: Webcasting conferences for investors, analysts and media

BPH’s rank among banks

• Communities: GE Volunteers 700 employees engaged with their families in 40 cities this year

8th 12th Nov’09

Nov 4, 2011 | 7

Jul’11

TARGET

New brand positioning... Partnering with media: TVN and Onet.pl ACTION GOAL -> to be recognized as #1 on trust & Fair Play

Action results (Sep 30 – Oct 30) ~900 stories fulfilling regulations submitted (total submissions ~2.6 K) 12 programming entries in TVN (Dzień Dobry TVN, Uwaga, Co za Tydzień, O tym się mówi) Over 152 K unique users on www.zwyklybohater.pl 1,500 Facebook fans Over 400 bank spots / over 500 promo trailers

Nov 4, 2011 | 8

Macroeconomic Situation

Nov 4, 2011 | 9

Solid GDP in 3Q, but external-driven slowdown looms Worsening outlook for upcoming quarters

Still robust GDP figure expected in 3Q11 Unemployment

GDP 8 6 3,2

4 2

0,5

3,0

3,5

4,2

4,5

4,4

4,3

4,1

4,0 3,2

1,7

1,0

0 Q1-09

Q3-09

Q1-10

GDP (%, y/y), left axis

Q3-10

Q1-11

Q3-11F 2011F2012F 2012F

Unemployment (%, eop), right axis

14 12 10 8 6 4 2 0

Real GDP growth (%, y/y) - IMF October forecasts

3.0 2.5 2.0 1.5 1.0 0.5 0.0

2.7 1.7

1.4

1.6 1.1

1.3

1.6

2.0 1.8

1.1

1.7 1.4 0.6

EU27

Euro area Germany 2011 F

UK

Czech Rep.

France

0.3

Italy

2012 F

• Only moderate consumption slowdown in 3Q11 as retail sales growth still double-digit in Sep

• Consumption to be affected by worsening labor market situation

• Unemployment at relatively high level, despite favorable seasonal factors

• Companies reluctant to invest as economic uncertainty remains high

• Investments dynamics expected to increase again fuelled by public investments

• 2012 budget revenues might be at risk…fiscal consolidation might be a drag on growth

• Elevated inflation supported by weak zloty

• Inflation concerns might prevent interest rate cuts

Less supportive external environment and tight fiscal policy will take its toll on Polish economy Nov 4, 2011 | 10

Financial turmoil might impact economy, but risks to banking sector contained Credit portfolio quality of banks in 3Q

Investors’ confidence towards selected countries CDS 5Y USD (bp, November 2nd, 2011)

1039 730 501 218

224

250

374

NPL housing

NPL

545

378

10

5,0

9

4,0

8

3,0

7

2,0

6

1,0

5 4 Russia

Slovakia

Poland Romania

Spain

Italy

Hungary Ireland Portugal

0,0 03 09 06 09 09 09 12 09 03 10 06 10 09 10 12 10 3 11 NPL loans (%), LA

• Polish CDS rates higher due to sovereign debt concerns in euro zone…still indicate relative investors’ confidence • Polish bond market still solid - 10Y yield currently ~30 bp below Y/E level • Limited sovereign exposure among Polish banks… but parent companies might have broader issues

9 11

NPL housing loans (%), RA

• SNB set minimum exchange rate at 1.20/EUR, helping stabilize PLN vs. CHF • Increased tensions in interbank market and more difficult bank funding led to restrictions in FX mortgage lending... but overall lending conditions have so far remained favourable

Tensions in financial markets pose downside risks for real economy Nov 4, 2011 | 11

6 11

Financial Performance

Nov 4, 2011 | 12

Key financial performance Q3’11

VPQ (%)

YTD

VPY (%)

Net interest income

342

+3.2%

1,007

-1.8%

Net F&C

151

-3.1%

471

-17.5%

Total net revenue*

499

+0.5%

1,499

-9.6%

PLN MM

Net revenue after losses**

403

-2.1%

1,201

+25.6%

Costs

-338

+0.7%

992

-14.5%

Ex-restructuring & one-offs

-338

-2.6%

1,020

-2.7%

Impairment charges

-96

+13.1%

-297

-57.6%

Pre-tax profit

74

-2.2%

215

+200.6%

Net income

54

-3.9%

158

+184.4%

• Profitability maintained … 3Q’11 net income of PLN 54 MM • Net interest income up 3% q/q … F&C down 3% • 3% reduction of base costs … restructuring effects included

Declining total net revenue arrested … working on growth Nov 4, 2011 | 13

*/ Total net revenue = NII + Net F&C + Net trading income **/ Risk Adjusted Net Revenue = Total net revenue + Impairment charges

Retail business development PLN MM

Receivables

Interest income + Net F&C

Interest expenses

stable

down 19%

stable

25,709

3Q'10

25,970

518 417

3Q'11

3Q'10

3Q'11

189

191

3Q'10

3Q'11

Net revenue

Losses

Net revenue after losses

down 31%

improved 57%

down 13%

329 191

226

166

140 60 3Q'10

3Q'11

3Q'10

3Q'11

High quality originations Nov 4, 2011 | 14

3Q'10

3Q'11

Corporate business development PLN MM

Receivables

Interest + F&C income

Interest expenses

improved 37%

down 13%

improved 31%

2,247 1,635

38

33

31 21

3Q'10

3Q'11

3Q'10

3Q'11

3Q'10

3Q'11

Net revenue

Losses

Net revenue after losses

up 100%

stable

up 100%+

12 6

3Q'10

10 4

3Q'11

3Q'10

2

3

3Q'11

3Q'10

Y/Y lending growth driving overall improvement Nov 4, 2011 | 15

3Q'11

SME business development PLN MM

Receivables

Interest + F&C income

Interest expenses

down 6%

up 20%

up 16%

3,105

2,910

79 66

3Q'10

3Q'11

3Q'10

3Q'11

29

34

3Q'10

3Q'11

Net revenue

Losses

Net revenue after losses

up 25%

improved 26%

up 100%+

36

45

46 34

11 -9

3Q'10

3Q'11

3Q'10

3Q'11

Positive early signs of turnaround Nov 4, 2011 | 16

vv 3Q'10

vv 3Q'11

Deposits PLN MM

8 930

Retail

Commercial

down 4% y/y

down 8% y/y

9 168 8 549

5 509

5 496

5 074

3Q'10

2Q'11

3Q'10

3Q'11

2Q'11

3Q’10

2Q’11

3Q’11

Cost of deposits (%)

3.13

3.27

3.22

Average 3M WIBOR

3.82

4.43

4.72

3Q'11

Managing deposit base to lending book … surplus liquidity of PLN 2B Nov 4, 2011 | 17

Cost of business PLN MM

Base costs

CIR (%)

C/ RANR* (%)

down 1%

up 6 pp.

improved 10 pp.

342

338

94

3Q'10

3Q'11

62

68

3Q'10

3Q'11

3Q'10

84

3Q'11

Better base costs in spite of increased marketing spending Nov 4, 2011 | 18

*/ Risk Adjusted Net Revenue

Improved asset quality Impairment charges & cost of risk* 300

3,5%

NPL ratio 4,00%

3,4%

10,2

10,6

10,9

10,7

10,4

3,1

3,2

3,2

3,2

3,2

28,9

27,5

27,2

26,4

26,8

27,7

2Q'10

3Q'10

4Q'10

1Q'11

2Q'11

3Q'11

3,50%

250

2,7%

200 1,7%

150

1,7%

264

249

189 121

50

2,50%

9,4

2,00% 1,3%

1,2%

100

3,00%

3,0

1,50% 1,00%

116

85

96

2Q'11

3Q'11

0

0,50% 0,00%

1Q'10

2Q'10

3Q'10

4Q'10

Impairment charges

1Q'11

Cost of risk

Performing loans ** (PLN B)

30+ delinquency of CHF mortgages (%)

30+ delinquency 3 MOB of P-loans (%) 3,0 Crisis peak level

1,5

1Q'10

0,3

0,4

2Q'11

3Q'11

2Q'11

Robust portfolio quality Nov 4, 2011 | 19

*/ Cost of risk to avg. loan volumes; **/ Total loans and guarantees

Impaired loans ** (PLN B)

1,7

1,8

1,7

Jul'11

Aug'11

Sep'11

NPL

Capital ratios well above requirements Capital ratios (%) 12,7

12,1

10,5

12,9

13,2

13,6

13,6

13,6

10,6

11,0

11,2

11,3

11,3

• CAR at 13.6% vs. 8% regulatory minimum • No capital action necessary to meet proposed Basel 3 requirements

9,2

• Established back-up liquidity lines with parent 2009

Jun'10

Sep'10

2010 CAR

Mar'11

Jun'11

Sep'11

• FX assets largely funded by parent

Tier 1

Capital (PLN B) 2009

2Q’10

3Q’10

2010

1Q’11

2Q’11

3Q’11

Tier 1

3.2

3.1

3.1

3.2

3.2

3.2

3.3

Tier 2

0.7

0.7

0.7

0.7

0.7

0.7

0.7

Total

3.9

3.8

3.8

3.9

3.9

3.9

4.0

Strong capital and liquidity positions Nov 4, 2011 | 20

Summary

Nov 4, 2011 | 21

Summary 1

Robust growth in lending

2

High quality originations

3 Loan portfolio resistant in volatile environment 4 Strengthened services and distribution 5

Full year profitability on plan

Nov 4, 2011 | 22

Appendix

Nov 4, 2011 | 23

Net income development PLN MM

Quarterly trend 84 52 20

47

37

5

2

25

47

45

56

54

5

8

51

46

2Q

3Q

12 -27

-24

-27 -54

One-off items

-143

-170 1Q'09

Nov 4, 2011 | 24

2Q

3Q

4Q

1Q'10

2Q

3Q

4Q

1Q'11

Balance sheet structure improved PLN MM

Assets 3 36.1 B

37. B 37.7

Liabilities & Equity 3 38.6 B

27,808 ex. 2Q’11 FX impact

Net loans*

28 570

27 857

29 269

13,965

15,027

Investments GE lines Intangibles, property & equipment

Deposits 14,009

14,951

14,517

8,120

7,747

7,644

3Q'10

2Q'11

3Q'11

Cash & balance with Central Bank 2 047 1 526 2 558 1 393 3Q'10

Nov 4, 2011 | 25

16,401

2 985 1 446 3 826

2 187 1 439

1 610

1 527

2Q'11

3Q'11

Other

4 141

*/ Net loans and advances to customers

Equity & other

Mortgages Volume (PLN B)

18.7

17.2 ex. 2Q’11 FX impact

+11.5% 17.4

17.3 16.8

16.7

Data as of 30.09.11

Total

PLN

FX

Av. maturity* (years)

22.6

19.7

23.5

Av. Amount** (in PLN '000)

232

66

282

80%

54%

83%

11.5%

-8.9%

14.6%

Av. LTV*** Portfolio growth dynamics (Sep'11/Sep'10)

* / Contractual maturity; **/ Loans granted in 2011; ***/ Current LTV adjusted to mortgage collaterals revaluation

3Q’10

4Q’10

1Q’11

2Q’11

3Q’11

Impaired loans Ratio (%)

2.8

2Q'11

Volume (PLN MM) 30.09.11

V*

V* ex. FX impact

Total

540

+58

+28

PLN

207

+20

+20

FX

333

+38

+8

2.9

3Q'11

* / Q3’11 vs. Q2’11

Nov 4, 2011 | 26