Group Sales

— User friendly interface

• Enables group sales data from enquiries to final bookings

— Enables users to instantaneously see multiple views of

• Automatic indication of already existing master data via

available data

Flight Number Master data

Revenue can be analyzed and viewed according to different dimensions such as: • Airline, Flight, Route, Coupon, Airport, Agent, Time, Month-on-month, Year-on-year, Distribution channel, Point of sales • Key Performance Indicators (KPIs) and Data Mining • Provision for Adhoc Queries • Report Generation and Scheduling

customer IDs Reference Number

Entering of customers data if not available yet Entering enquiry details

Price Enquiry to Yield Management Department

• Possibility of connecting with other MonaLisa modules

Groupfare

select the desired language based on customer preference, alert and control facility for deadlines No reaction cancellation

• Ease of use and user friendliness

• The Airline can use your present file server to the DB server above – need 5 GB storage space • All the local clients will use this server to access the

Offer by email or fax

MonaLisa application files

• Ease of learning

Booking

These solutions range from full to partial Revenue Accounting Bureau Service which include fare audit and sales audit. Robust Technical Hosting Service is also an important part of our service portfolio. One can Leverage the benefits of all these services individually or can combine them and use as an integrated solution.

• Enables more accurate, improved & faster decision making • Bolsters domestic, regional and international carrier airlines • Exhaustive reporting capabilities and service center support

Revenue

Accounting

Business Process Outsourcing Decreases operation costs, prevents revenue leakage, performs at customer satisfaction, increases the revenue, reduces the processing time and empowers airlines business:

Discern and conform rapidly to changes for optimal functioning

Increase airline profitability

processor and recommended memory 3 GB(ideally) • Software: MonaLisa and Oracle Forms/Reports 6i runtime

Database Server Processor: Dual/Quad processor Memory: 4-8 GB RAM (for Oracle DB instance and VM)

More Information

Storage: Multiple HD (RAID) with together min. 100 GB

Live Software Demonstration

available storage space

To showcase MonaLisa suite of products highlighting its

Operating System: All the operating systems supported by Oracle

benefits and value, we offer you a live demonstration of the

Database: Oracle EE 11g R2

software at your request.

Backup: Adequate hardware and software for data backup.

• Analyses revenue from numerous dimensions

• Extracts data to multiple formats

Improve profitability with pricing and yield management tactics

• State-of-the-Arts Windows 7/8 workstations with regular

Hardware and Software Requirements

NIIT Airlines Service Solutions

• Web-based solution for easy access

Transform your network performance

Changes

Client PC’s

solution

• Customized dashboards and reports

MonaLisa - A Fully Integrated Smart Airline Solutions Suite

File Server

Registration of fare and taxes

• Four times more efficient than manual procedures

Passenger

Operating System: Windows 2003/2008 with Terminal

Automatic confirmation to the customer

• Numerous reports for statistical purposes – opportunity to

MonaLisa

storage space for ML application files.

Software: MonaLisa and Oracle Forms/Reports 6i runtime.

• Available as a stand-alone offering and a group NIIT service

• Multi- level and multi-dimensional reporting

Service/MonaLisa users

Service CAL licenses

management department

• Structured layout

Business Benefits

www.niit-tech.com

Memory: 4-8 GB RAM depending on Terminal

Storage: Multiple HD (RAID) with together min. 5 GB available

• Automatic fax and e-mail to customers and the yield Key Dimensions

Receiving of enquiry for group journey by email or fax

Industry Overview NIIT Airlines Technologies GmbH (NATG) offers completely unified, highly efficient, state-of-the-art solutions for airlines

Online Software Demonstration Our

Application Server

Travel, Transportation and Logistics

experts

are

available

to

demonstrate

the

grouped under the umbrella of our product suite,

key

MonaLisa. Our IT solutions are implemented in more than

functionalities and benefits of the MonaLisa modules using

The airline can setup this server as VM on existing Server or

30 airlines across the globe, with over 17 years of

web-cast sessions.

on DB server

experience in airline technology. NATG is a wholly owned

Processor: Dual/Quad processor

subsidiary of NIIT Technologies Ltd.

Please contact us on [email protected]

streamlining internal business processes.

• Refund Audit

real-time visibility into the action that needs to be taken on an asset. It also helps you identify the most cost-effective strategy to maximize its useful life and performance, thereby minimizing lifecycle costs.

The MonaLisa suite of solutions offers end-to-end strategic planning focused on improving revenues and streamlining internal business processes. More than 30 leading airlines are

• Interline Billing and IS-WEB services

Credit memos

Our Software as a Service (SaaS) Solution provides you

strategic planning focused on improving revenues and

• Fare Audit

• Interline Audit and generation of Rejections, Billing and

Welcome to MonaLisa Airline Solutions from NIIT Airline Technologies GmbH

The MonaLisa suite of solutions offers end-to-end

• Passenger Revenue Accounting end-to-end services

relying on MonaLisa to achieve economies of scales within a given budget and quick delivery cycles.

Partner with NIIT Technologies to align your IT goals with your business objectives

• Proration services

A leading IT solutions organization | 21 locations and 16 countries | 8000+ professionals | Level 5 of SEI-CMMi, ver1.2 ISO 27001 certified | Level 5 of People CMM Framework

• Tax (RATD / TTBS) services

India

Americas

Europe

Singapore

NIIT Technologies Ltd. Corporate Heights (Tapasya) Plot No. 5, EFGH, Sector 126 Noida-Greater Noida Expressway Noida – 201301, U.P., India Ph: + 91 120 7119100 Fax: + 91 120 7119150

NIIT Technologies Inc., 1050 Crown Pointe Parkway 5th Floor, Atlanta, GA 30338, USA Ph: +1 770 551 9494 Toll Free: +1 888 454 NIIT Fax: +1 770 551 9229

NIIT Technologies Limited 2nd Floor, 47 Mark Lane London - EC3R 7QQ, U.K. Ph: +44 20 70020700 Fax: +44 20 70020701

NIIT Technologies Pte. Limited 31 Kaki Bukit Road 3 #05-13 Techlink Singapore 417818 Ph: +65 68488300 Fax: +65 68488322

Write to us at [email protected]

www.niit-tech.com

A_166_010915

• Web-based User Interface

The solution through its various modules addresses the needs

Unique Features

of customers in the following key areas:

• Ticket stock administration and control, including blacklist

Capabilities

• Finance reconciliation: Ticket History for difference listings and

• Sales document handling: Automatic import of standard formats, handles electronic and paper data

• Passenger Revenue Accounting • BPO and Fare Audit Services

• Fare and sales audit: Integrated fare, tax and commission

• SIS Miscellaneous Solution

audit capability, performs Sales Check according to fares,

• New Distribution Capability (NDC)

rules and commissions, Interline audit, detects RBD

• Revenue Analytics

violation,

Refund

audit,

ADM/ACM

processing

and

• Route Profit Analyzer

automated interface with BSP link, ADMs Proposals,

• Flight Operation

handling of Agents Disputes automatically via interface with the BSP Link and generation of Waivers directly in the

— Logbook Management

system, ATPCO FROP import facility, SITA airfare import,

— Staff Administration

Balancing, Credit and Debit write-offs, Generals Check

• Flown documents handling: Electronic and paper coupons,

— Movement Control and Aircraft Allocation

flight coupon envelope/batch processing, ATB coupon

— mCrew/Crew Web Portal

processing, reconciliation of uplift data with flight schedule

Passenger Revenue Accounting • Integrated automatic prorate module for sales and flown-based proration

• Analyze impact of NDC on existing business processes and

• Real-time controlling tool of actual flight operations

to fill submission in the Connectivity, Sandbox & Certification

IT

settlement of mismatching coupon data, Forward Sales

Testing Process till receiving Certification Status Report from

Miscellaneous Document (EMD), customer service, booking

Module and General Ledger reconciliation

IATA - SIS

management, interlining and revenue accounting

• MIS and specials: Comprehensive and flexible query and

systems

for

reservation,

fulfillment,

Electronic

processes to minimize impact on productivity and efficiency

• Estimated Revenue based on previous historical data, in

concepts to validate the NDC framework for your organization

• ICH and ACH Settlement

Management (BPM) and vendor management activities

or only for specific areas

• Focused on analysing and optimising flight operations

messages for flown data reconciliation

• Fare Audit determine discrepancies within fares, taxes, RBD,

• Offers comprehensive range of reports

refunds, and commissions and accordingly generate debit

• Furnishes relevant data for marketing and sales

First & Final process compliance

- Tax Auditing

• Clearance and reconciliation: Fast and efficient interline

• Easy access of agents' sales and revenue data, flight details,

Interline billing, application of Sampling methods, Paperless

and routings from over 200 standard reports

Sales Data Reporting TCN, ARC, BSP, RET, HOT, etc.

Automated & Manual Proration

SA LE

Automatic Fare Audit

Differences & Balance

Ticket History

settlement SIS ICH/ACH weekly settlement compliance,

Creation & Upload of ADM/ACM on BSP Link

Clearance Invoicing & Sampling Paperless Billing & IDEC Export

Automated & Manual Matching

- Commission Auditing

is working with industry veterans for chalking out this futuristic

— Refund Auditing

solution, and with leading airlines and Travel Management

— Exchange Auditing

Company (TMC) partners to understand the impact of NDC on

billing, Automatic detection of overbilling, and Rejections

Rejections

Miscellaneous Billing

creating

different

Memo

numbers,

this

Simplified

Interline

(SIS)

for

significantly decreasing the processing time and increasing

• Process to review and approval of the Invoices

the efficiency

• Create SIS compliant output IS-XML files for Miscellaneous

MonaLisa can be used as a full PRA System but it can be also used as Stand-alone Interline engine for processing

SUN Microsystems etc., data warehouse interfaces, ICN data interfaces, Sabre BDT interface to logbook

• Helps stimulate future business processes to maximise airline route profits • Accepts and leverages data from different streams of cost,

• Facilitates data mining, reporting and a powerful 'what if'

• Provides cost control unit with detailed to post flight statistics

• Enables airlines to identify deviations and take quick actions

MonaLisa Logbook Mnaggement

Data Feeds

TMC and Online Travel Agencies (OTAs) for implementing NDC.

Movement Control and Aircraft Allocatiion

Crew Control

Financial Data

Analyser

Output

Data Mining Profit Analysis Reporting Simulation Budgeting

Market Data Forecasts

Billing Invoices

Operational Data

Scenario Builds

• Interline billing, control and processing, IS-XML import

Receivables and Payables, and generates interfaces and can

• Interfaces: Oracle financials, SAP, MS dynamics, ACCPAC,

Staff Administration Dynamic Error List • Linking and archive supporting documents • Contract Management, Master Data and Flight operation data • Auto pricing rule based engine • Web based Solution

enhances

forecasting capabilities

NIIT Technologies provides consulting and IT services for airlines, Settlement

and

of details

existing processes and IT systems.

Compliant

making

• Determines cost breakdown structure with desired depth

processing on inward billings through dynamic Error Check

be integrated with the existing revenue accounting system. Flown Data Reporting Scanning, ETLR, LIT, etc.

- RBD Audit

actively participating in various IATA NDC workgroups. Our team

enables also generation of multiple Rejections to Incoming

decision

• Ease of use without technical intervention Crew Scheduling

NIIT Technologies has been involved with the NDC initiative, and is

SIS Miscellaneous Solution

improved

forecast feature using scenario builds

New Distribution Capability (NDC) Business Solution

module, generation of Bulk Rejections for the Prime billing,

• Enables

revenue and operational activities - in one single system

• Transforms logbook data into valuable post flight information

or credit memos for agents. The auditing process can be

- Fare Auditing

• Facility to create dynamic reports

• Gathers maximum data from flightlog/captains logbook

— Sales Auditing

Route Profit Analyser (RPA)

opportunities

Logbook Management

• End to end BPO service for Passenger revenue accounting

online proration, ticket inquiry and ad-hoc reporting,

• Intuitive and graphical

• Helps identify revenue optimisation and cost control

BPO and Fare & Interline Audit Services

sub-divided into three parts:

• Assigns different colour to each status

• Integrated analytic engine

• This will include any IT development, Business Process

• Workflow mechanism and auto allocation of the daily tasks

application of SPA and MPA rules, possibility for Web-based

messages

• Proof of Concepts (POCs): Conduct NDC related proof of

case of missing actual flown data

• Full Interline service and Interline First and Second Audit

• Sales and flown based fully automatic proration: Automated

• Automatic processing of incoming standard movement

• Easy monitoring of current status aircraft and flight details

• Business Process modeling: Re-modeling critical business

analysis functions, sales invoicing, PCI DSS compliant

proration as per PMP and ACH, supports carriers with AIA

FL OW N

• SIS Joining Support - Step by Step guidance and instructions

Structure module for detecting proration errors, real-time

• Handles special and multilateral prorate agreements

Rejection through Dynamic Error

Movement Control and Aircraft Allocation

and operation systems, Capability of loading PRL and PFL • A powerful ticket management system

Input Incoming Invoices IDEC Import

Impact Analysis

Amadeus Airfare import, RATD and TTBS processing

— Crew Management

Reporting to General Ledger

• Generation of accounting postings – General Ledger

• Facility to manage staff personal data, qualification and type rating • Facilities to store staff details • Maintenance of staff type rating details, qualifications and associated expiries • Various reports generating staff personal and expiries details

Traffic & Market Analysis

Revenue Analytics/MonaLisa Dashboards Key features • Interactive Dashboard — Provides views of important metrics, reports and visualizations like charts, tickers and more — Enables users to drill down and view data

The solution through its various modules addresses the needs

Unique Features

of customers in the following key areas:

• Ticket stock administration and control, including blacklist

Capabilities

• Finance reconciliation: Ticket History for difference listings and

• Sales document handling: Automatic import of standard formats, handles electronic and paper data

• Passenger Revenue Accounting • BPO and Fare Audit Services

• Fare and sales audit: Integrated fare, tax and commission

• SIS Miscellaneous Solution

audit capability, performs Sales Check according to fares,

• New Distribution Capability (NDC)

rules and commissions, Interline audit, detects RBD

• Revenue Analytics

violation,

Refund

audit,

ADM/ACM

processing

and

• Route Profit Analyzer

automated interface with BSP link, ADMs Proposals,

• Flight Operation

handling of Agents Disputes automatically via interface with the BSP Link and generation of Waivers directly in the

— Logbook Management

system, ATPCO FROP import facility, SITA airfare import,

— Staff Administration

Balancing, Credit and Debit write-offs, Generals Check

• Flown documents handling: Electronic and paper coupons,

— Movement Control and Aircraft Allocation

flight coupon envelope/batch processing, ATB coupon

— mCrew/Crew Web Portal

processing, reconciliation of uplift data with flight schedule

Passenger Revenue Accounting • Integrated automatic prorate module for sales and flown-based proration

• Analyze impact of NDC on existing business processes and

• Real-time controlling tool of actual flight operations

to fill submission in the Connectivity, Sandbox & Certification

IT

settlement of mismatching coupon data, Forward Sales

Testing Process till receiving Certification Status Report from

Miscellaneous Document (EMD), customer service, booking

Module and General Ledger reconciliation

IATA - SIS

management, interlining and revenue accounting

• MIS and specials: Comprehensive and flexible query and

systems

for

reservation,

fulfillment,

Electronic

processes to minimize impact on productivity and efficiency

• Estimated Revenue based on previous historical data, in

concepts to validate the NDC framework for your organization

• ICH and ACH Settlement

Management (BPM) and vendor management activities

or only for specific areas

• Focused on analysing and optimising flight operations

messages for flown data reconciliation

• Fare Audit determine discrepancies within fares, taxes, RBD,

• Offers comprehensive range of reports

refunds, and commissions and accordingly generate debit

• Furnishes relevant data for marketing and sales

First & Final process compliance

- Tax Auditing

• Clearance and reconciliation: Fast and efficient interline

• Easy access of agents' sales and revenue data, flight details,

Interline billing, application of Sampling methods, Paperless

and routings from over 200 standard reports

Sales Data Reporting TCN, ARC, BSP, RET, HOT, etc.

Automated & Manual Proration

SA LE

Automatic Fare Audit

Differences & Balance

Ticket History

settlement SIS ICH/ACH weekly settlement compliance,

Creation & Upload of ADM/ACM on BSP Link

Clearance Invoicing & Sampling Paperless Billing & IDEC Export

Automated & Manual Matching

- Commission Auditing

is working with industry veterans for chalking out this futuristic

— Refund Auditing

solution, and with leading airlines and Travel Management

— Exchange Auditing

Company (TMC) partners to understand the impact of NDC on

billing, Automatic detection of overbilling, and Rejections

Rejections

Miscellaneous Billing

creating

different

Memo

numbers,

this

Simplified

Interline

(SIS)

for

significantly decreasing the processing time and increasing

• Process to review and approval of the Invoices

the efficiency

• Create SIS compliant output IS-XML files for Miscellaneous

MonaLisa can be used as a full PRA System but it can be also used as Stand-alone Interline engine for processing

SUN Microsystems etc., data warehouse interfaces, ICN data interfaces, Sabre BDT interface to logbook

• Helps stimulate future business processes to maximise airline route profits • Accepts and leverages data from different streams of cost,

• Facilitates data mining, reporting and a powerful 'what if'

• Provides cost control unit with detailed to post flight statistics

• Enables airlines to identify deviations and take quick actions

MonaLisa Logbook Mnaggement

Data Feeds

TMC and Online Travel Agencies (OTAs) for implementing NDC.

Movement Control and Aircraft Allocatiion

Crew Control

Financial Data

Analyser

Output

Data Mining Profit Analysis Reporting Simulation Budgeting

Market Data Forecasts

Billing Invoices

Operational Data

Scenario Builds

• Interline billing, control and processing, IS-XML import

Receivables and Payables, and generates interfaces and can

• Interfaces: Oracle financials, SAP, MS dynamics, ACCPAC,

Staff Administration Dynamic Error List • Linking and archive supporting documents • Contract Management, Master Data and Flight operation data • Auto pricing rule based engine • Web based Solution

enhances

forecasting capabilities

NIIT Technologies provides consulting and IT services for airlines, Settlement

and

of details

existing processes and IT systems.

Compliant

making

• Determines cost breakdown structure with desired depth

processing on inward billings through dynamic Error Check

be integrated with the existing revenue accounting system. Flown Data Reporting Scanning, ETLR, LIT, etc.

- RBD Audit

actively participating in various IATA NDC workgroups. Our team

enables also generation of multiple Rejections to Incoming

decision

• Ease of use without technical intervention Crew Scheduling

NIIT Technologies has been involved with the NDC initiative, and is

SIS Miscellaneous Solution

improved

forecast feature using scenario builds

New Distribution Capability (NDC) Business Solution

module, generation of Bulk Rejections for the Prime billing,

• Enables

revenue and operational activities - in one single system

• Transforms logbook data into valuable post flight information

or credit memos for agents. The auditing process can be

- Fare Auditing

• Facility to create dynamic reports

• Gathers maximum data from flightlog/captains logbook

— Sales Auditing

Route Profit Analyser (RPA)

opportunities

Logbook Management

• End to end BPO service for Passenger revenue accounting

online proration, ticket inquiry and ad-hoc reporting,

• Intuitive and graphical

• Helps identify revenue optimisation and cost control

BPO and Fare & Interline Audit Services

sub-divided into three parts:

• Assigns different colour to each status

• Integrated analytic engine

• This will include any IT development, Business Process

• Workflow mechanism and auto allocation of the daily tasks

application of SPA and MPA rules, possibility for Web-based

messages

• Proof of Concepts (POCs): Conduct NDC related proof of

case of missing actual flown data

• Full Interline service and Interline First and Second Audit

• Sales and flown based fully automatic proration: Automated

• Automatic processing of incoming standard movement

• Easy monitoring of current status aircraft and flight details

• Business Process modeling: Re-modeling critical business

analysis functions, sales invoicing, PCI DSS compliant

proration as per PMP and ACH, supports carriers with AIA

FL OW N

• SIS Joining Support - Step by Step guidance and instructions

Structure module for detecting proration errors, real-time

• Handles special and multilateral prorate agreements

Rejection through Dynamic Error

Movement Control and Aircraft Allocation

and operation systems, Capability of loading PRL and PFL • A powerful ticket management system

Input Incoming Invoices IDEC Import

Impact Analysis

Amadeus Airfare import, RATD and TTBS processing

— Crew Management

Reporting to General Ledger

• Generation of accounting postings – General Ledger

• Facility to manage staff personal data, qualification and type rating • Facilities to store staff details • Maintenance of staff type rating details, qualifications and associated expiries • Various reports generating staff personal and expiries details

Traffic & Market Analysis

Revenue Analytics/MonaLisa Dashboards Key features • Interactive Dashboard — Provides views of important metrics, reports and visualizations like charts, tickers and more — Enables users to drill down and view data

The solution through its various modules addresses the needs

Unique Features

of customers in the following key areas:

• Ticket stock administration and control, including blacklist

Capabilities

• Finance reconciliation: Ticket History for difference listings and

• Sales document handling: Automatic import of standard formats, handles electronic and paper data

• Passenger Revenue Accounting • BPO and Fare Audit Services

• Fare and sales audit: Integrated fare, tax and commission

• SIS Miscellaneous Solution

audit capability, performs Sales Check according to fares,

• New Distribution Capability (NDC)

rules and commissions, Interline audit, detects RBD

• Revenue Analytics

violation,

Refund

audit,

ADM/ACM

processing

and

• Route Profit Analyzer

automated interface with BSP link, ADMs Proposals,

• Flight Operation

handling of Agents Disputes automatically via interface with the BSP Link and generation of Waivers directly in the

— Logbook Management

system, ATPCO FROP import facility, SITA airfare import,

— Staff Administration

Balancing, Credit and Debit write-offs, Generals Check

• Flown documents handling: Electronic and paper coupons,

— Movement Control and Aircraft Allocation

flight coupon envelope/batch processing, ATB coupon

— mCrew/Crew Web Portal

processing, reconciliation of uplift data with flight schedule

Passenger Revenue Accounting • Integrated automatic prorate module for sales and flown-based proration

• Analyze impact of NDC on existing business processes and

• Real-time controlling tool of actual flight operations

to fill submission in the Connectivity, Sandbox & Certification

IT

settlement of mismatching coupon data, Forward Sales

Testing Process till receiving Certification Status Report from

Miscellaneous Document (EMD), customer service, booking

Module and General Ledger reconciliation

IATA - SIS

management, interlining and revenue accounting

• MIS and specials: Comprehensive and flexible query and

systems

for

reservation,

fulfillment,

Electronic

processes to minimize impact on productivity and efficiency

• Estimated Revenue based on previous historical data, in

concepts to validate the NDC framework for your organization

• ICH and ACH Settlement

Management (BPM) and vendor management activities

or only for specific areas

• Focused on analysing and optimising flight operations

messages for flown data reconciliation

• Fare Audit determine discrepancies within fares, taxes, RBD,

• Offers comprehensive range of reports

refunds, and commissions and accordingly generate debit

• Furnishes relevant data for marketing and sales

First & Final process compliance

- Tax Auditing

• Clearance and reconciliation: Fast and efficient interline

• Easy access of agents' sales and revenue data, flight details,

Interline billing, application of Sampling methods, Paperless

and routings from over 200 standard reports

Sales Data Reporting TCN, ARC, BSP, RET, HOT, etc.

Automated & Manual Proration

SA LE

Automatic Fare Audit

Differences & Balance

Ticket History

settlement SIS ICH/ACH weekly settlement compliance,

Creation & Upload of ADM/ACM on BSP Link

Clearance Invoicing & Sampling Paperless Billing & IDEC Export

Automated & Manual Matching

- Commission Auditing

is working with industry veterans for chalking out this futuristic

— Refund Auditing

solution, and with leading airlines and Travel Management

— Exchange Auditing

Company (TMC) partners to understand the impact of NDC on

billing, Automatic detection of overbilling, and Rejections

Rejections

Miscellaneous Billing

creating

different

Memo

numbers,

this

Simplified

Interline

(SIS)

for

significantly decreasing the processing time and increasing

• Process to review and approval of the Invoices

the efficiency

• Create SIS compliant output IS-XML files for Miscellaneous

MonaLisa can be used as a full PRA System but it can be also used as Stand-alone Interline engine for processing

SUN Microsystems etc., data warehouse interfaces, ICN data interfaces, Sabre BDT interface to logbook

• Helps stimulate future business processes to maximise airline route profits • Accepts and leverages data from different streams of cost,

• Facilitates data mining, reporting and a powerful 'what if'

• Provides cost control unit with detailed to post flight statistics

• Enables airlines to identify deviations and take quick actions

MonaLisa Logbook Mnaggement

Data Feeds

TMC and Online Travel Agencies (OTAs) for implementing NDC.

Movement Control and Aircraft Allocatiion

Crew Control

Financial Data

Analyser

Output

Data Mining Profit Analysis Reporting Simulation Budgeting

Market Data Forecasts

Billing Invoices

Operational Data

Scenario Builds

• Interline billing, control and processing, IS-XML import

Receivables and Payables, and generates interfaces and can

• Interfaces: Oracle financials, SAP, MS dynamics, ACCPAC,

Staff Administration Dynamic Error List • Linking and archive supporting documents • Contract Management, Master Data and Flight operation data • Auto pricing rule based engine • Web based Solution

enhances

forecasting capabilities

NIIT Technologies provides consulting and IT services for airlines, Settlement

and

of details

existing processes and IT systems.

Compliant

making

• Determines cost breakdown structure with desired depth

processing on inward billings through dynamic Error Check

be integrated with the existing revenue accounting system. Flown Data Reporting Scanning, ETLR, LIT, etc.

- RBD Audit

actively participating in various IATA NDC workgroups. Our team

enables also generation of multiple Rejections to Incoming

decision

• Ease of use without technical intervention Crew Scheduling

NIIT Technologies has been involved with the NDC initiative, and is

SIS Miscellaneous Solution

improved

forecast feature using scenario builds

New Distribution Capability (NDC) Business Solution

module, generation of Bulk Rejections for the Prime billing,

• Enables

revenue and operational activities - in one single system

• Transforms logbook data into valuable post flight information

or credit memos for agents. The auditing process can be

- Fare Auditing

• Facility to create dynamic reports

• Gathers maximum data from flightlog/captains logbook

— Sales Auditing

Route Profit Analyser (RPA)

opportunities

Logbook Management

• End to end BPO service for Passenger revenue accounting

online proration, ticket inquiry and ad-hoc reporting,

• Intuitive and graphical

• Helps identify revenue optimisation and cost control

BPO and Fare & Interline Audit Services

sub-divided into three parts:

• Assigns different colour to each status

• Integrated analytic engine

• This will include any IT development, Business Process

• Workflow mechanism and auto allocation of the daily tasks

application of SPA and MPA rules, possibility for Web-based

messages

• Proof of Concepts (POCs): Conduct NDC related proof of

case of missing actual flown data

• Full Interline service and Interline First and Second Audit

• Sales and flown based fully automatic proration: Automated

• Automatic processing of incoming standard movement

• Easy monitoring of current status aircraft and flight details

• Business Process modeling: Re-modeling critical business

analysis functions, sales invoicing, PCI DSS compliant

proration as per PMP and ACH, supports carriers with AIA

FL OW N

• SIS Joining Support - Step by Step guidance and instructions

Structure module for detecting proration errors, real-time

• Handles special and multilateral prorate agreements

Rejection through Dynamic Error

Movement Control and Aircraft Allocation

and operation systems, Capability of loading PRL and PFL • A powerful ticket management system

Input Incoming Invoices IDEC Import

Impact Analysis

Amadeus Airfare import, RATD and TTBS processing

— Crew Management

Reporting to General Ledger

• Generation of accounting postings – General Ledger

• Facility to manage staff personal data, qualification and type rating • Facilities to store staff details • Maintenance of staff type rating details, qualifications and associated expiries • Various reports generating staff personal and expiries details

Traffic & Market Analysis

Revenue Analytics/MonaLisa Dashboards Key features • Interactive Dashboard — Provides views of important metrics, reports and visualizations like charts, tickers and more — Enables users to drill down and view data

Group Sales

— User friendly interface

• Enables group sales data from enquiries to final bookings

— Enables users to instantaneously see multiple views of

• Automatic indication of already existing master data via

available data

Flight Number Master data

Revenue can be analyzed and viewed according to different dimensions such as: • Airline, Flight, Route, Coupon, Airport, Agent, Time, Month-on-month, Year-on-year, Distribution channel, Point of sales • Key Performance Indicators (KPIs) and Data Mining • Provision for Adhoc Queries • Report Generation and Scheduling

customer IDs Reference Number

Entering of customers data if not available yet Entering enquiry details

Price Enquiry to Yield Management Department

• Possibility of connecting with other MonaLisa modules

Groupfare

select the desired language based on customer preference, alert and control facility for deadlines No reaction cancellation

• Ease of use and user friendliness

• The Airline can use your present file server to the DB server above – need 5 GB storage space • All the local clients will use this server to access the

Offer by email or fax

MonaLisa application files

• Ease of learning

Booking

These solutions range from full to partial Revenue Accounting Bureau Service which include fare audit and sales audit. Robust Technical Hosting Service is also an important part of our service portfolio. One can Leverage the benefits of all these services individually or can combine them and use as an integrated solution.

• Enables more accurate, improved & faster decision making • Bolsters domestic, regional and international carrier airlines • Exhaustive reporting capabilities and service center support

Revenue

Accounting

Business Process Outsourcing Decreases operation costs, prevents revenue leakage, performs at customer satisfaction, increases the revenue, reduces the processing time and empowers airlines business:

Discern and conform rapidly to changes for optimal functioning

Increase airline profitability

processor and recommended memory 3 GB(ideally) • Software: MonaLisa and Oracle Forms/Reports 6i runtime

Database Server Processor: Dual/Quad processor Memory: 4-8 GB RAM (for Oracle DB instance and VM)

More Information

Storage: Multiple HD (RAID) with together min. 100 GB

Live Software Demonstration

available storage space

To showcase MonaLisa suite of products highlighting its

Operating System: All the operating systems supported by Oracle

benefits and value, we offer you a live demonstration of the

Database: Oracle EE 11g R2

software at your request.

Backup: Adequate hardware and software for data backup.

• Analyses revenue from numerous dimensions

• Extracts data to multiple formats

Improve profitability with pricing and yield management tactics

• State-of-the-Arts Windows 7/8 workstations with regular

Hardware and Software Requirements

NIIT Airlines Service Solutions

• Web-based solution for easy access

Transform your network performance

Changes

Client PC’s

solution

• Customized dashboards and reports

MonaLisa - A Fully Integrated Smart Airline Solutions Suite

File Server

Registration of fare and taxes

• Four times more efficient than manual procedures

Passenger

Operating System: Windows 2003/2008 with Terminal

Automatic confirmation to the customer

• Numerous reports for statistical purposes – opportunity to

MonaLisa

storage space for ML application files.

Software: MonaLisa and Oracle Forms/Reports 6i runtime.

• Available as a stand-alone offering and a group NIIT service

• Multi- level and multi-dimensional reporting

Service/MonaLisa users

Service CAL licenses

management department

• Structured layout

Business Benefits

www.niit-tech.com

Memory: 4-8 GB RAM depending on Terminal

Storage: Multiple HD (RAID) with together min. 5 GB available

• Automatic fax and e-mail to customers and the yield Key Dimensions

Receiving of enquiry for group journey by email or fax

Industry Overview NIIT Airlines Technologies GmbH (NATG) offers completely unified, highly efficient, state-of-the-art solutions for airlines

Online Software Demonstration Our

Application Server

Travel, Transportation and Logistics

experts

are

available

to

demonstrate

the

grouped under the umbrella of our product suite,

key

MonaLisa. Our IT solutions are implemented in more than

functionalities and benefits of the MonaLisa modules using

The airline can setup this server as VM on existing Server or

30 airlines across the globe, with over 17 years of

web-cast sessions.

on DB server

experience in airline technology. NATG is a wholly owned

Processor: Dual/Quad processor

subsidiary of NIIT Technologies Ltd.

Please contact us on [email protected]

streamlining internal business processes.

• Refund Audit

real-time visibility into the action that needs to be taken on an asset. It also helps you identify the most cost-effective strategy to maximize its useful life and performance, thereby minimizing lifecycle costs.

The MonaLisa suite of solutions offers end-to-end strategic planning focused on improving revenues and streamlining internal business processes. More than 30 leading airlines are

• Interline Billing and IS-WEB services

Credit memos

Our Software as a Service (SaaS) Solution provides you

strategic planning focused on improving revenues and

• Fare Audit

• Interline Audit and generation of Rejections, Billing and

Welcome to MonaLisa Airline Solutions from NIIT Airline Technologies GmbH

The MonaLisa suite of solutions offers end-to-end

• Passenger Revenue Accounting end-to-end services

relying on MonaLisa to achieve economies of scales within a given budget and quick delivery cycles.

Partner with NIIT Technologies to align your IT goals with your business objectives

• Proration services

A leading IT solutions organization | 21 locations and 16 countries | 8000+ professionals | Level 5 of SEI-CMMi, ver1.2 ISO 27001 certified | Level 5 of People CMM Framework

• Tax (RATD / TTBS) services

India

Americas

Europe

Singapore

NIIT Technologies Ltd. Corporate Heights (Tapasya) Plot No. 5, EFGH, Sector 126 Noida-Greater Noida Expressway Noida – 201301, U.P., India Ph: + 91 120 7119100 Fax: + 91 120 7119150

NIIT Technologies Inc., 1050 Crown Pointe Parkway 5th Floor, Atlanta, GA 30338, USA Ph: +1 770 551 9494 Toll Free: +1 888 454 NIIT Fax: +1 770 551 9229

NIIT Technologies Limited 2nd Floor, 47 Mark Lane London - EC3R 7QQ, U.K. Ph: +44 20 70020700 Fax: +44 20 70020701

NIIT Technologies Pte. Limited 31 Kaki Bukit Road 3 #05-13 Techlink Singapore 417818 Ph: +65 68488300 Fax: +65 68488322

Write to us at [email protected]

www.niit-tech.com

A_166_010915

• Web-based User Interface

Group Sales

— User friendly interface

• Enables group sales data from enquiries to final bookings

— Enables users to instantaneously see multiple views of

• Automatic indication of already existing master data via

available data

Flight Number Master data

Revenue can be analyzed and viewed according to different dimensions such as: • Airline, Flight, Route, Coupon, Airport, Agent, Time, Month-on-month, Year-on-year, Distribution channel, Point of sales • Key Performance Indicators (KPIs) and Data Mining • Provision for Adhoc Queries • Report Generation and Scheduling

customer IDs Reference Number

Entering of customers data if not available yet Entering enquiry details

Price Enquiry to Yield Management Department

• Possibility of connecting with other MonaLisa modules

Groupfare

select the desired language based on customer preference, alert and control facility for deadlines No reaction cancellation

• Ease of use and user friendliness

• The Airline can use your present file server to the DB server above – need 5 GB storage space • All the local clients will use this server to access the

Offer by email or fax

MonaLisa application files

• Ease of learning

Booking

These solutions range from full to partial Revenue Accounting Bureau Service which include fare audit and sales audit. Robust Technical Hosting Service is also an important part of our service portfolio. One can Leverage the benefits of all these services individually or can combine them and use as an integrated solution.

• Enables more accurate, improved & faster decision making • Bolsters domestic, regional and international carrier airlines • Exhaustive reporting capabilities and service center support

Revenue

Accounting

Business Process Outsourcing Decreases operation costs, prevents revenue leakage, performs at customer satisfaction, increases the revenue, reduces the processing time and empowers airlines business:

Discern and conform rapidly to changes for optimal functioning

Increase airline profitability

processor and recommended memory 3 GB(ideally) • Software: MonaLisa and Oracle Forms/Reports 6i runtime

Database Server Processor: Dual/Quad processor Memory: 4-8 GB RAM (for Oracle DB instance and VM)

More Information

Storage: Multiple HD (RAID) with together min. 100 GB

Live Software Demonstration

available storage space

To showcase MonaLisa suite of products highlighting its

Operating System: All the operating systems supported by Oracle

benefits and value, we offer you a live demonstration of the

Database: Oracle EE 11g R2

software at your request.

Backup: Adequate hardware and software for data backup.

• Analyses revenue from numerous dimensions

• Extracts data to multiple formats

Improve profitability with pricing and yield management tactics

• State-of-the-Arts Windows 7/8 workstations with regular

Hardware and Software Requirements

NIIT Airlines Service Solutions

• Web-based solution for easy access

Transform your network performance

Changes

Client PC’s

solution

• Customized dashboards and reports

MonaLisa - A Fully Integrated Smart Airline Solutions Suite

File Server

Registration of fare and taxes

• Four times more efficient than manual procedures

Passenger

Operating System: Windows 2003/2008 with Terminal

Automatic confirmation to the customer

• Numerous reports for statistical purposes – opportunity to

MonaLisa

storage space for ML application files.

Software: MonaLisa and Oracle Forms/Reports 6i runtime.

• Available as a stand-alone offering and a group NIIT service

• Multi- level and multi-dimensional reporting

Service/MonaLisa users

Service CAL licenses

management department

• Structured layout

Business Benefits

www.niit-tech.com

Memory: 4-8 GB RAM depending on Terminal

Storage: Multiple HD (RAID) with together min. 5 GB available

• Automatic fax and e-mail to customers and the yield Key Dimensions

Receiving of enquiry for group journey by email or fax

Industry Overview NIIT Airlines Technologies GmbH (NATG) offers completely unified, highly efficient, state-of-the-art solutions for airlines

Online Software Demonstration Our

Application Server

Travel, Transportation and Logistics

experts

are

available

to

demonstrate

the

grouped under the umbrella of our product suite,

key

MonaLisa. Our IT solutions are implemented in more than

functionalities and benefits of the MonaLisa modules using

The airline can setup this server as VM on existing Server or

30 airlines across the globe, with over 17 years of

web-cast sessions.

on DB server

experience in airline technology. NATG is a wholly owned

Processor: Dual/Quad processor

subsidiary of NIIT Technologies Ltd.

Please contact us on [email protected]

streamlining internal business processes.

• Refund Audit

real-time visibility into the action that needs to be taken on an asset. It also helps you identify the most cost-effective strategy to maximize its useful life and performance, thereby minimizing lifecycle costs.

The MonaLisa suite of solutions offers end-to-end strategic planning focused on improving revenues and streamlining internal business processes. More than 30 leading airlines are

• Interline Billing and IS-WEB services

Credit memos

Our Software as a Service (SaaS) Solution provides you

strategic planning focused on improving revenues and

• Fare Audit

• Interline Audit and generation of Rejections, Billing and

Welcome to MonaLisa Airline Solutions from NIIT Airline Technologies GmbH

The MonaLisa suite of solutions offers end-to-end

• Passenger Revenue Accounting end-to-end services

relying on MonaLisa to achieve economies of scales within a given budget and quick delivery cycles.

Partner with NIIT Technologies to align your IT goals with your business objectives

• Proration services

A leading IT solutions organization | 21 locations and 16 countries | 8000+ professionals | Level 5 of SEI-CMMi, ver1.2 ISO 27001 certified | Level 5 of People CMM Framework

• Tax (RATD / TTBS) services

India

Americas

Europe

Singapore

NIIT Technologies Ltd. Corporate Heights (Tapasya) Plot No. 5, EFGH, Sector 126 Noida-Greater Noida Expressway Noida – 201301, U.P., India Ph: + 91 120 7119100 Fax: + 91 120 7119150

NIIT Technologies Inc., 1050 Crown Pointe Parkway 5th Floor, Atlanta, GA 30338, USA Ph: +1 770 551 9494 Toll Free: +1 888 454 NIIT Fax: +1 770 551 9229

NIIT Technologies Limited 2nd Floor, 47 Mark Lane London - EC3R 7QQ, U.K. Ph: +44 20 70020700 Fax: +44 20 70020701

NIIT Technologies Pte. Limited 31 Kaki Bukit Road 3 #05-13 Techlink Singapore 417818 Ph: +65 68488300 Fax: +65 68488322

Write to us at [email protected]

www.niit-tech.com

A_166_010915

• Web-based User Interface