Meet Your Human Resources, Quality and Staff Training Team

Laurel Taylor - Vice President, Human Resources, Quality & Staff Training Direct dial (314) 567-8137 13545 Barrett Parkway Drive, Suite 300 Ballwin, MO 63021 [email protected]    

Overall operation of Human Resources, Quality and Staff Training. Legal issues and compliance Employee Relations Policy & Procedure Development

David Huxel - Risk Manager, HR Direct dial (314) 567-8239 13545 Barrett Parkway Drive, Suite 300 Ballwin, MO 63021 [email protected]    

Abuse Neglect and Employee investigations Workers’ Compensation Safety compliance Privacy Officer – HIPAA compliance

Michele Chinwalla – HR Project Manager (Part Time) Direct dial (314) 394-7039 13545 Barrett Parkway Drive, Suite 300, Ballwin, MO 63021 [email protected]  HR Process improvement and project management  HR Data Management and Reporting  Compensation Analysis – Job Descriptions – Performance Management

EMPLOYEE RELATIONS & STAFFING TEAM Lori Green - Employee Relations and Staffing Manager Direct dial (314) 567-8245 13545 Barrett Parkway Drive, Suite 300 Ballwin, MO 63021 [email protected]      

Employee Relations Supervises recruiting team Recruiting for Administration Departments Employee Recognition Unemployment Claim Processing Exit Interviews

Paula Huggins – HR Generalist – Autism Services, Employment Services, Community Connections and Statewide Offices Direct dial (314) 394- 7131 13545 Barrett Parkway Drive, Suite 300, Ballwin, MO 63021 [email protected]  Recruiting for areas of responsibility – requisitions & job postings, phone screens, background checks & job offers  Basic employee relations – answer policy/PTO questions  HR projects – unemployment claim processing – exit interviews Lindsey Henderson - HR Generalist – South Office Direct dial (314) 567-8258 3701 S. Lindbergh Blvd., Ste. 204, St. Louis, MO 63127 [email protected]  Recruiting for CL South Team – requisitions & job postings, phone screens, background checks  Basic Employee Relations – answer policy/PTO questions, reset passwords, verification letters  Hand out forms for benefit enrollment, FMLA

Hollie Ludwig - HR Generalist – West Office Direct dial (314) 567-8272 211 N. Lindbergh, St. Louis, MO 63132 [email protected]  Recruiting for CL West Team - requisitions & job postings, phone screens, background checks  Basic Employee Relations – answer policy/PTO questions, reset passwords, verification letters  Hand out forms for benefit enrollment, FMLA Priscilla Jones - HR Generalist - North Office Direct dial (314) 567-8290 3211 McKelvey, Ste. 101, Bridgeton, MO 63044 [email protected]  Recruiting for CL North Team - – requisitions & job postings, phone screens, background checks  Basic Employee Relations – answer policy/PTO questions, reset passwords, verification letters  Hand out forms for benefit enrollment, FMLA BENEFITS & HR RECORDS TEAM Tracy Shelton - Benefits & Records Manager Direct dial (314) 567-8297 13545 Barrett Parkway Drive, Suite 300 Ballwin, MO 63021 [email protected]    

Oversees Employee Benefits and HR Records Benefits Questions Wellness Program COBRA

Pat Muckensturm - Benefits Specialist Direct dial (314) 394-7038 13545 Barrett Parkway Drive, Suite 300 Ballwin, MO 63021 [email protected]  Benefits Questions and changes  Family Medical Leave (FMLA) & Other Leaves  Wellness Program

Karen Blakemore – Human Resources Assistant Direct dial (314) 567-8201 13545 Barrett Parkway Drive, Suite 300 Ballwin, MO 63021 [email protected]      

Processes all status change forms in Kronos Data entry for driver’s license & insurance cards Employment verifications Process annual background checks Basic KRONOS questions- reset passwords HR File maintenance and Audit preparation

Kristin Walker - Human Resources Assistant Direct dial (314) 567-8237 13545 Barrett Parkway Drive, Suite 300 Ballwin, MO 63021 [email protected]     

Data entry for new hires and current employees Conduct new hire background checks Create and maintain badge access system Conduct new employee orientation Notification, tracking and entry of performance evaluations

Ashley Evans - HR Records Clerk (Part Time) Direct dial (314) 394-7043 13545 Barrett Parkway Drive, Suite 300 Ballwin, MO 63021 [email protected]  Personnel file maintenance  Training records requests  Manage termination files QUALITY TEAM Dawn Henshall - Director of Organizational Learning & Effectiveness Direct dial (314) 567-8252 13545 Barrett Parkway Drive, Suite 300 Ballwin, MO 63021 [email protected]     

Oversees Quality and Staff Training Department Manages Agency Plans, Audits and Accreditations Oversees Stakeholder Satisfaction Survey Process Oversees Outcome Management Report Safe Circle Coalition and Operation Food Search classes

Amanda Kennedy - Quality Data Manager Direct dial (314) 567-8267 13545 Barrett Parkway Drive, Suite 300 Ballwin, MO 63021 [email protected]  Maintains agency data and ensures integrity of data – identifies trends and recommends improvements  Organizes Stakeholder Satisfaction Survey process and conducts feedback response calls  Kronos point for Training and Quality  Maintains Policy and Procedure manual  Maintains agency forms

Heather Gracey - Quality Analyst Direct dial (314) 567-8287 13545 Barrett Parkway Drive, Suite 300 Ballwin, MO 63021 [email protected]    

Coordinates Human Rights Committee Performs Quality Visits Client Exit Discharge contact Onsite staff training/coaching STAFF TRAINING TEAM

Jen Wray – Staff Training Manager Direct dial (314) 567-8253 13545 Barrett Parkway Drive, Suite 300 Ballwin, MO 63021 [email protected]     

Supervises Staff Trainers Oversight of Management Training Program College of Direct Support Development of Manager and Supervisor trainings General training questions

David Redman - Training and Quality Support Specialist Direct Dial (314) 394-7013 13545 Barrett Parkway Drive, Suite 300 Ballwin, MO 63021 [email protected]     

Staff training annual and new hire reports Training documentation and recordkeeping Staff training calendars Website updates General training questions

Brian Gracey - Staff Trainer – West Office Direct dial (314) 567-8289 211 N. Lindbergh, Suite 130 Saint Louis, MO 63141 [email protected]  Trainer for client and staff related training courses  Quality home visits  Additional training support as needed Kevin Oitker - Staff Trainer – South Office Direct dial (314) 567-8262 3701 S. Lindbergh, Suite 204 Sunset Hills, MO 63127 [email protected]  Trainer for client and staff related training courses  Quality home visits  Additional training support as needed Terrie Arnold - Staff Trainer – North Office Direct dial (314) 567-8288 3221 McKelvey Rd, Suite 101 Bridgeton, MO 63044 [email protected]  Trainer for client and staff related training courses  Quality home visits  Additional training support as needed