Making pay for performance work

Making pay for performance work Towers Watson’s Autumn Conference Long-Term Incentives Richard Belfield and Andrew Curcio 3 October 2013 © 2013 Tower...
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Making pay for performance work Towers Watson’s Autumn Conference

Long-Term Incentives Richard Belfield and Andrew Curcio 3 October 2013 © 2013 Towers Watson. All rights reserved.

© 2013 Towers Watson. All rights reserved.

What is the purpose of a long-term incentive?  

    

Drive longer-term corporate success Balance the short term Retention (and recruitment) Wealth creation vehicle Helps create an ownership culture Recognition (‘club membership’) Others?

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Making a long-term incentive work requires at least three bases 1. A well thought-through incentive design Upstream 2. A tailored approach to implementation and communication 3. A studied approach to measuring the effectiveness of offerings

'Upstream'

'Downstream' Implement design

Establish link to business strategy Segment and engage participants

Downstream

Pay for performance

Communicate effectively Measure pay effectiveness Measure employee engagement

Understand stakeholder environment

Define change in culture

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Design – link to strategy

It must be tailored to the business ownership structure…

Type 1:

Type 2:

Type 3:

Type 4:

‘Stewardship’ model

‘UK plc’  the three-legged stool

Investment banking model

Highly leveraged model

John Lewis, some family-owned firms

Major UK listed companies

Investment banks/ trading houses

Private equity/aggressive growth business

A. Performance linkage

Egalitarian

Market-based

Capital marketbased

Deal-based

B. Risk management approach

Low risk/ Low leverage

Mid-risk/ Mid-leverage

High risk/ High leverage

Very high risk/ Very high leverage

C. Proportionality of outcomes

Low variability/ Low maximum

Higher variability/ Higher maximum

Highly variable/ Uncapped

Very high range of outcomes/ Uncapped

Pay model

Sector/ company type

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Design – link to strategy

…and should consider the maturity phase of the business as it stands Start-up phase

Growth phase

Mature phase

High growth

Medium growth and income

High income

Incentive arrangements are typically awarded annually and should encourage stewardship of the business

Incentives focus on high potential rewards on success. Typically one-off block grant/awards Incentives motivate management to drive business forward

Deal-based equity incentive Market-based salary levels Market-based equity incentive 6 © 2013 Towers Watson. All rights reserved. Proprietary and Confidential. For Towers Watson and Towers Watson client use only. towerswatson.com

Design – link to strategy

Companies are increasingly emphasising alignment with business strategy

Annual Incentives

Long-term Incentives

Based on sample of 27 FTSE 100 and 37 FTSE 250 companies that altered (or planning to alter) annual incentive plans and 22 FTSE 100 and 27 FTSE 250 companies that altered (or planning to alter) LTI plans as at 1 May 2013

7

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Design – stakeholders

Stakeholder views can have a significant impact on the design

1. Alignment 





With desired corporate culture i.e. company-wide remuneration With business strategy - more diverse and tailored performance metrics With shareholders - long-term investment in shares

4. Accountability 



RemCos should justify how their decisions will help deliver long-term business success RemCos must have the ability to exercise judgement when determining rewards

2. Simplification 



Executive pay design and disclosures

Multiplicity of awards and, in particular, share matching plans questioned Pay schemes should be simple and understandable for investors and executives

3. Strength of pay and performance linkage 

Driven need for clarity on the relationship between pay, company performance and business strategy

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Design – stakeholders

Our research* suggests that a potentially major shift is occurring in investor views on this topic

Flows of pay governed by performance measures More generic performance measures/more prescriptive investor views on these



Acceptance of high leverage accompanied by high performance conditionality of pay



Relative performance

Leverage

Type of performance

Driven by increasing scepticism of effectiveness of incentives



Link to performance

Stocks of executive shareholdings in company/longer time horizons/other holding conditions 

Tailoring of performance measures encouraged/less prescriptive views



Some preference for less leverage/allowing share price to do work of linking pay/wealth to performance



Absolute performance

* We have recently completed a study of leading investors’ views on the changing environment for executive pay in the UK. Close to 30 institutions took part, and participants included both corporate governance specialists and fund managers.

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Design – segmentation

Business strategy may be filtered into the plan for all individuals or differentiated among different groups

One size fits all





Common strategy and goals across the business / little local flexibility Incentive schemes are global

Differentiated by group





Common strategy and goals for certain geographies, subsidiaries or employee levels Incentive metrics measured at subsidiary or geography level

Individual





Approach typically determined by individual Significant variance in design and structure across the organisation

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Design – in the round

Question for group

What role should LTI play in the package at your company? Why?

100% fixed pay

Highly leveraged (equity is largest part of package)

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Design – in the round

Design of long-term incentives needs to consider multiple inputs

Culture Industry/ sector

Company ownership

Talent market

Business maturity Long-term incentives

Cost

Risk profile

Market practice

Regulation and governance Stakeholders

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Implementation

Ensuring a long-term incentive has maximum impact requires careful implementation and communication 



Three key elements of the link to pay for performance are:  Process  Governance  Line of sight In addition to these elements, pay for performance is enabled by critical drivers, which are important for maximum impact

Pay for performance

Line of sight

Manager Effectiveness

Change Management

Integrated Technology

Effective goal setting

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Process

Due process should be followed and documented both in design and following through to the target calibration process 



Design: 

Step 1: Establish the purpose of the incentive



Step 2: Determine the employee population of focus



Step 3: Assess the potential cost alternatives for the plan



Step 4: Collect relevant market information



Step 5: Gain key stakeholder input



Step 6: Produce initial plan design



Step 7: Gain final approval

Implementation: 

Step 1: Propose incentive targets



Step 2: Conduct calibration exercises – both internal and external



Step 3: Gain approval



Step 4: Communicate to employees – ensure link to overall strategy

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Governance

Governance of the plan remains important and should be maintained and checked year on year  

This phase is critical – do you have it right at your organisation? Participants need to feel they understand the plan’s operation  Who drives goal-setting and calibration?  How are award payouts are determined?  When should they expect communications? Are all of these clear to your employees?

All of this promotes trust in the process and allows employees to focus more on the performance the plan is meant to drive rather than the fairness of the pay they expect to receive.

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Line of sight

Communication of the plan is key 

Transitioning from one plan to another at any time will typically require two things:  Addressing any gap in pay created (i.e. ‘transition payments’) and  Alleviating lack of understanding around the new structure (i.e. communications).

1. Transition payments

2. Communications

• •

E.g. one-off awards, phased payments or vesting of awards Need to address any loss of value

• •

Communicate change to all employees that participate Include training sessions for finance and HR teams who will need to put the plan in operation. Establish links to company strategy



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Measure impact

Once implemented, continual assessment of the effectiveness of the long-term offering is required As the company changes (e.g. strategy, business maturity, etc.) – the long-term offering needs to keep pace. A review can be a combination of five questions:

1 2



Is our long-term incentive still aligned with our business strategy?



Have historic payouts reflected performance? How well do these historic payouts compare to those of our peers?





3 

4 5

How sensitive is the current long-term incentive to alternative future performance scenarios? How sensitive is it to alternative performance outcomes relative to our peers?



What potential governance concerns should we be aware of prior to the next AGM?



What potential wider stakeholder concerns might the plan raise?

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Measure impact

Example of 'historic view'

Have historic pay decisions reflected performance?

How well do historic pay decisions compare to those of our peers?

Historic View



What has vested to the employee under the LTI plans over the last 3 years?



How well does vesting under the LTI plans reflect underlying long-term performance?



How do LTI outcomes compare to those of our peers over the last 3 years?



How well do ours and our peers’ LTI outcomes reflect performance against key investor metrics?

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Summary

Regardless of design, successful long-term incentive plans tend to possess certain common traits Aligned with strategy



Performance measures focus employees on key drivers of business success

Aligned with role



Rewards for what participant can influence



Employees understand their roles and how they can 'win'



Employees believe that they can win



Employees believe that the reward for winning is worthwhile

Fair



Perception that goals for all participants have equal stretch

Simple



Easily understood by participants

Return On Investment



Meets required rate of return desired by management and shareholders

Champions



Managers 'own' the plan and see it as a tool to improve performance



Business literacy and training used to link employees with key business drivers



Infrastructure (processes and systems for tracking performance) in place

Motivating

Support

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Case studies – what are some of the pros/cons? (1 of 3) Company

Large public company

Overview

Performance shares with five year performance period

Measures

EPS growth Absolute ROE TSR against a group of relatively similar companies Five year performance period 

Points of interest 

Highly leveraged: targets for maximum vesting are challenging, but large payouts are possible Long performance period links to long-term company performance

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Case studies – what are some of the pros/cons? (2 of 3) Company

Subsidiary of private company

Overview

Long-term cash plan over two years

Measures

Operating margin Revenue growth Three year performance period

Points of interest

 

Pay more geared to annual performance Long-term incentive only comprises 20% of total pay

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Case studies – what are some of the pros/cons? (3 of 3) Company

Private equity

Overview

Value sharing plan No specific measures

Measures Employees share in growth of business above a certain IRR rate Points of interest

 

No bonus offerings Median base salary

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