FINAL PROGRAMME

LIVING AND WORKING IN A RISKIER WORLD

PROFESSION - INNOVATION – DIVERSITY

4th - 7th OCTOBER 2015 VENICE, ITALY

www.ferma-forum.eu

WE UNDERSTAND RISK Our success is built on our expertise and customer-first philosophy. We build long-term relationships with our clients by delivering tailored solutions which provide them with continuing value well into the future.

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WELCOME

FROM THE PRESIDENT OF FERMA

4th – 7th OCTOBER 2015 VENICE, ITALY Welcome from the President of FERMA Welcome to the FERMA Risk Management Forum 2015 and to the beautiful and historic city of Venice. I believe this will be one of the most remarkable events that FERMA has held in its more than 40 years, based on our three themes: profession, innovation and diversity.  Our theme of profession. We will formally launch European Certification of Risk Management Professionals, a goal which is dear to the hearts of many risk managers. With a great deal of hard work and support from our members, we have reached this point in just two years since we announced the project. Our theme of innovation. We use the Forum brings together risk professionals from all over Europe to discuss the issues and solutions to living and working in a riskier world. In just three days, you can explore and discuss best practice in risk and insurance management with colleagues and influential service providers and learn about the latest developments. Our theme of diversity. We are in the process of achieving another of our goals: diversity. Women are now well represented, not just among the participants at the Forum, but as speakers and moderators. We have more to achieve for the risk management community in Europe to reflect the incredible variety of the people that we serve. We are continuing our work, but we have made impressive steps. The Forum is the most important event for risk managers in Europe and a wonderful opportunity for us all to learn, contribute, discuss and share our enthusiasm for risk management. I believe that we will return from Venice with new ideas, knowledge and contacts that will strengthen us in your work and in our profession.

We hope you enjoy the Forum!

Julia Graham President of FERMA

Florence Bindelle Executive Director

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WELCOME WORD FROM ANRA Welcome from Alessandro De Felice ANRA, the Italian risk management association, and I as its president welcome you, our friends and colleagues, to Venice and the FERMA Forum 2015. Bringing the FERMA Forum to Italy is an occasion to strengthen the links between the Italian risk management community and our colleagues from across Europe. It will help us reinforce the position of risk management in the corporate governance of companies in Italy, and spread interest in the culture of risk management among the many small and medium sized companies that make up much of the Italian economy. Finally, the Forum will highlight that, ANRA and the other national associations have a strong voice in Europe for risk management and risk managers thanks to their membership of FERMA. Risk is essential for us to prosper. While we look with delight at the wonderful buildings and art around us, we should not forget that Venice has its foundations in commerce by people who took risks to trade across the seas.

Alessandro De Felice President of ANRA

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TABLE OF CONTENTS Programme Committee

06

Forum Programme

General Information

08

Monday, 5 October 2015

21

Education and Professional Development

10

Tuesday, 6 October 2015

25

Social Media

12

Wednesday, 7 October 2015

29

Marketplace Animation

14

Map of Venice

33

Special Events

15

Hotels

34

Programme at a Glance

16

Transports

36

Session Overview

18

Marketplace and Exhibition Area

38

Partners, Exhibitors and Sponsors

39

Hospitality Suites plans

41

FERMA Activities

43

Acknowledgements

44

WHAT IS FERMA? The Federation of European Risk Management Associations (FERMA) brings together 22 national risk management associations from 20 European countries. FERMA has about 4500 individual members representing a wide range of business sectors from major industrial and commercial companies to financial institutions and local government bodies. These members play a crucial role for their organisations with respect to the management and treatment of complex risks and insurance issues.

Member associations are from the following countries: Belgium (BELRIM), Czech Republic (ASPAR CZ), Denmark (DARIM), Finland (FinnRiMa), France (AMRAE), Germany (DVS and BfV), Italy (ANRA), Luxembourg (PRiM), Malta (MARM), Netherlands (NARIM), Norway (NORIMA), Poland (POLRISK), Portugal (APOGERIS), Russia (RusRisk), Slovenia (Sl.RISK), Spain (AGERS and IGREA), Sweden (SWERMA), Switzerland (SIRM), Turkey (ERMA) and United Kingdom (Airmic).

For further details and updates visit www.ferma-forum.eu

5

PROGRAMME COMMITTEE Florence BINDELLE

Executive Director • FERMA • Belgium

Alessando DE FELICE

Member, FERMA • President of ANRA • Prysmian • Italy

Kirsten GADE

Member, FERMA • DARIM • Scandlines Danmark • Denmark

Julia GRAHAM

President of FERMA • AIRMIC • DLA Piper • United Kingdom

Sabrina HARTUSCH

Member, FERMA • President of SIRM • Triumph International Spiesshofer & Braun • Switzerland

Gaëtan LEFEVRE

Member, FERMA • President of BELRIM • CMI • Belgium

Alexander MAHNKE

Member, FERMA • President of DVS • Siemens • Germany

Ralph MULDER

Member, FERMA • NARIM • E.ON Benelux • The Netherlands

Mario RAMIREZ ORTUZAR

Member, FERMA • AGERS • Compania Logistica de Hidrocarburos • Spain

Johan WILLAERT

Deputy President of FERMA • BELRIM • Agfa Gevaert • Belgium

FERMA’S ORGANISING & SUPPORT TEAM

6

Véronique DE HERTOGH

Project Manager, FERMA • Belgium

Julien BEDHOUCHE

European Affairs Advisor, FERMA • Belgium

Edouard THYS

Director of Education, FERMA • Belgium

Lee COPPACK

Press Publicity • United Kingdom

Martin WIGGINS

FERMA TV• United Kingdom

Christophe MALLET

FERMA Social Media • United Kingdom

Eduardo Luceno CARRACEDO

FERMA Communication • Belgium

Anne Christine WEETS

FERMA Administration • Belgium

Your

pioneering ideas

Our

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A world

of opportunities

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We are proud to be Gold sponsors. Visit us at Booth #19.

GENERAL INFORMATION PALAZZO DEL CINEMA & CASINO Lungomare Guglielmo Marconi 30126 Venice, Italy CONFERENCE ACTIVITIES

COFFEE BREAKS & LUNCHES

The Forum Registration Desks are located in Palazzo del Cinema. The Marketplace Exhibition Area is located on Level 1 and Level 3 of Palazzo del Casino. The Plenary Sessions take place in the Auditorium in Palazzo del Cinema.

All coffee breaks and lunches will take place in the Marketplace Exhibition Area on Level 3 in Palazzo del Casino.

The Workshop Sessions take place on Level 1 of Palazzo del Casino: rooms Sala Perla, Sala delle Feste and Sala Casino, with the addition of Sala Pasinetti on Tuesday in Palazzo del Cinema.

REGISTRATION AND EXHIBITION HOURS Registration hours

Exhibition hours

Sunday, 4 October 2015

12:00 – 20:00

Monday, 5 October 2015

08:00 – 18:30

08:00 – 18:30

Tuesday, 6 October 2015

08:00 – 18:30

08:00 – 18:30

Wednesday, 7 October 2015

08:00 – 12:00

08:30 – 12:00

CLOAKROOM

BADGES

A cloakroom will be at your disposal during opening hours, next to the registration area in Palazzo del Cinema.

The badge must be worn inside the conference rooms and sessions and at all events organised during the forum. Forum participants can be identified by specific badge colours: Risk Managers

Press

Other delegates

Staff

EMERGENCY NUMBERS AND FIRST AID The Congress Centre’s emergency number is 118 Attention! When dialing 118 from your personal phone, you will directly reach the general Italian Emergency Service. For medical assistance, please contact the Registration Desk (Level 1). The first aid team will be located at the FERMA booth in Palazzo del Casino, Level 3, Sala Mosaïci.

8

118

FORUM LANGUAGE The official Forum language is English. All documents, general correspondence and Forum sessions are in English.

PRESENTATIONS POST-EVENT Conference presentations will be available for download from the FERMA website after the Forum.

PRESS CONFERENCE All journalists attending the Forum are invited to meet FERMA President Julia Graham and other FERMA directors on Tuesday, 6 October 2015 from 11:00 to 12:00 in Sala Mangano room located at Level 2 of Palazzo del Casino. Senior members of the Italian risk management association ANRA will also be present. For more information, please contact FERMA’s press relations coordinator Lee Coppack ([email protected]).

PUBLICATIONS CORNER Copies of journals and magazines from different countries are available in the Publications Corner in the registration area in Palazzo del Cinema.

INTERNET CAFÉ An internet café for all delegates to use is located in Palazzo del Cinema close to the registration area.

INTERNET ACCESS Free Wi Fi access is available throughout the congress centre. You can connect by following the instructions below:

1.

Connect to SSID FERMA. When entering this network you will be redirected to the login portal.

2. Please follow the instruction and the password will be send to you by sms. 3. Insert the sms password and click “connect”.

WI-FI HOT SPOTS ARE SPONSORED BY

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EDUCATION & PROFESSIONAL DEVELOPMENT Promoting education in risk management is an essential part of FERMA’s role, with the help of its partners FERMA offers students the possibility of attending the Forum and also promotes professional development through other projects: • International students programme: selected by national associations students will attend the Forum under the supervision of FERMA’s Director of Education. • Students from universities and business schools across Europe, active in the field of risk management, have been invited to attend the Forum.

FERMA/LLOYD’S PROFESSIONAL DEVELOPMENT PROGRAMME FOR RISK MANAGERS: Develop your career in risk with the joint FERMA and Lloyd’s programme. The programme delivers expert risk management and insurance insight, as well as exclusive educational and networking opportunities for talented European risk managers. The course covers a broad range of specialist insurance related risk topics such as claims, loss control, emerging risks, regulations and understanding the Lloyd’s market. The next FERMA/Lloyd’s programme begins in April 2016 and applications are already open. Please visit the Lloyd’s stand to discuss the programme with Lloyd’s representatives and to find out how to apply. You can also visit www.ferma.eu/lloyds-programme for more information.

10

SOCIAL MEDIA The Risk Management Community is also on Social Media networks and platforms. FERMA launched its social media strategy during the FERMA Forum 2011 in Stockholm and has met a real success with:

3790 FOLLOWERS 2713 MEMBERS 86 914 PRESENTATION VIEWS 11 083 VIDEO VIEWS ENRICH YOUR TIME AT THE FORUM, GET ALL INFORMATION AND EXCLUSIVE CONTENT AND NETWORK WITH OTHER ATTENDEES.

JOIN FERMA ONLINE

• Follow @FERMARISK and #fermaforum on Twitter to get all real-time information related to the Forum: http://bit.ly/16KPNeC



• Join the “FERMA RISK TALK” group on LinkedIn for exclusive content and to network with other risks and insurance professionals: http://bit.ly/1fG0Fm7



• Find our documents and presentations on our FERMA Forum channel on Slideshare: http://slidesha.re/1644CI0 and on the FERMA Forum website: www.ferma-forum.eu



• Read daily reviews and opinion pieces from the forum’s Thought Leaders and Speakers on our dedicated Blog: http://blog.ferma.eu

SHARE FERMA’S CONTENT

• Comment and Like Discussions on LinkedIn groups



• Tweet your impressions about the Forum and reply to others



• Don’t forget to use #fermaforum to categorize tweets by topics

DON’T BE A PASSIVE READER: JOIN THE DISCUSSIONS! 12

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www.lloyds.com Follow us on Twitter: @LloydsofLondon lloyds.com/linkedin 13

MARKETPLACE ANIMATION Let us surprise you with a variety of activities organised during the breaks! The Marketplace at the FERMA Forum, which features 43 exhibitors, stands out with its impressive social and networking opportunities that run alongside the main programme.

FERMA WELCOME RECEPTION

SUNDAY 4th OCTOBER 2015

Sponsored by GENERALI

18.00 to 20.00

All participants are invited to attend the Welcome Reception in Fondazione Cini. Do not miss this first opportunity to network with your peers and service providers during a fabulous cocktail reception kindly sponsored by Generali, our Diamond sponsor. Please note shuttle water boats will leave the Casino Dockyard behind the conference centre, starting at 16:50 for departure to the Fondazione, and returns from 19:30. More information about the shuttles is available on page 34

FERMA COCKTAILS After the sessions the networking continues in the Exhibition Area, on Level 3 of Palazzo del Casino. Enjoy drinks, conversation and surprises from the sponsors Aon and Swiss Re Corporate Solutions.

EXHIBITOR AWARD 2015

TUESDAY 6th OCTOBER 2015 17.30 to 18.30

As a special recognition for their support and excellence, FERMA will reward the efforts of the exhibitors at the Forum with the Exhibitor Award 2015. All major Partners (Diamond, Platinum, Gold and Silver) are eligible for the Exhibitor Award which will be presented during the FERMA Cocktail.

FERMAGORA For this edition of the FERMA Risk Management Forum, FERMA has set up a dedicated space of expression next to the FERMA stand, on Level 3 of Palazzo del Casino. The FERMAgora concept offers 9 dedicated timeslots of 15 minutes during the networking breaks (coffee break and lunches) for a limited audience (20 – 25 delegates). Take advantage of these short presentations to hear original and innovative speakers in a casual lounge set up.

ASSOCIATION VILLAGE This year, as previously in Maastricht, FERMA offers each of our members the possibility of being represented in the “FERMA Association Village”. Do not hesitate to meet your local representatives, sign up for membership or learn about their achievements. The Association Village is located next to the FERMA stand, on Level 3 of Palazzo del Casino.

14

MONDAY 5th AND TUESDAY 6th OCTOBER 2015

Landor Associates Via Tortona 37 Milan I-20144 Italy Tel. +39 02 764517.1

Sponsored by Aon and Swiss Re

Generali Generali - Vangelo - Pantone coated - positivo Soware Adobe Illustrator CS5

Recommended colours - Colori raccomandati Pantone Goe 23 - 5 - 2 C

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Note Text

Il presente documento è un esecutivo. La stampa laser forniti insieme al presente documento in base fornisce un'indicazione del posizionamento dei colori, all'art. L. 22-4 del codice della proprietà intellettuale. ma in nessun caso si deve fare riferimento per la verifica Sul CD-Rom allegato troverete anche una versione dei colori di stampa. I caratteri tipografici non vengono del documento in outline.

FERMA TV BROUGHT TO YOU BY BRANDFORMULA The leading players in European risk management will be attending Venice for the FERMA Forum 2015, but not everyone will have the chance to come and join the Forum. FERMA wishes to influence a much wider audience and encourage more people to understand the importance of its role and the work of its members – both individually and as country bodies. With a combination of ‘studio’ and ‘roving’ interviews, FERMA TV will bring both in-depth and ‘sound bite’ content directly to the delegates.

FERMA CONVERSATION CORNER BROUGHT TO YOU BY WILLIS Take the opportunity to tell us what you think about the Forum by stopping by the conversation corner booth sponsored by Willis Gras Savoye and record a short video.

It is real TV FERMA style!

Country - Paese ITALIA

Implementation - Esecutivista CDL

17.30 to 18.30

You can leave a message to FERMA about your expectations on Profession - Innovation Diversity.

Date - Data 23.09.13

Company - Cliente Generali Artwork - Esecutivo GV_PANTC_POS.ai

Approval signature - Firma per approvazione

SPECIAL EVENTS YOUNG RISK PROFESSIONALS BREAKFAST

TUESDAY 6th OCTOBER 2015

Sponsored by ACE

8.00 to 9.00

All Young Risk Professionals and delegates of all ages who want to go the extra miles are invited to join us for breakfast at the “Sala Mosaïci”, located on Level 3 of Palazzo del casino. Meet your peers to share experience and learn more about the latest FERMA initiatives for Young Risk Professionals.

Young Professionals Breakfast Tuesday 6th of October

sponsored by

JOIN US

08.00 – 09.00 hrs

Ralph Mulder, NARIM Sabrina Hartusch, SIRM Sjaak Schouteren, Young InSurance Alessandra Carrillo, UGARI

GUEST STARS: Enrico Moretti Polegato - President Diadora CEO Diadora Andrew Kendrick - President ACE Group Young professionals: key drivers toward the future Entrepreneurship, leadership & brand recognition Strategically planning & risk management Stand out, be ready and break faster

...be inspired for the future

AND

GO THE EXTRA MILE

Please note that seats for this session are limited and only delegates who have pre-subscribed during registration can be admitted.

WOMEN IN RISK MANAGEMENT LUNCH

TUESDAY 6th OCTOBER 2015

Sponsored by ZURICH

12.00 to 14.00

A special lunch session for risk and insurance professionals will take place in Sala Mosaici, located on Level 3 of the Palazzo del Casino. This event, sponsored by Zurich, will focus on Networking for Women and aims to look at the different styles of networking between men and women, how networks are used, what can be gained from good networking and how to develop a comfortable way of networking. Both men and women are welcome to join this session which will be opened by Beatriz Valenti, Head of Customer Management for Zurich Global Corporate in EMEA, and Gioia Ghezzi, CEO International Group Risk Solutions at Zurich Insurance Group. Please note that seats for this session are limited and only delegates who have pre-subscribed during registration can be admitted

DIVERSITY AND LEADERSHIP BREAKFAST

WEDNESDAY 7h OCTOBER 2015

Sponsored Sponsored by by ACE ACE

08.00 to 09.00

A special breakfast session for risk and insurance professionals will take place in Sala Mosaici, located on Level 3 of Palazzo del Casino. This exciting new session, sponsored by ACE, will focus on the changing role of risk managers and is followed by a discussion on how to enhance diversity: has the industry got better at attracting and retaining more diverse employees? And beyond ticking the headcount box, how are organisations/managers catalysing diversity to create value out of difference? All risk professionals are welcome to join this session which will be opened by Patricia Goudarzi, Director of Sales and Distribution for Central Europe at ACE. Please note that seats for this session are limited and only delegates who have pre-subscribed during registration can be admitted Please note that seats for this session are limited and only delegates who have pre-subscribed during registration can be admitted

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16

Welcome Reception Supported by Generali

18.00 - 20.00

•

ACTIVITY

HOUR

4 OCTOBER 2015

SUNDAY

Fondazione Cini

ROOM

PROGRAMME AT A GLANCE

p.14

Opening

• • • • • • • • • • •

• •

09.00 - 09.30 09.30 - 10.15 10.15 - 10.30 10.30 - 11.00 11.00 - 11.30 11.30 - 12.30 12.45 - 13.45 12.30 - 13.45 13.45 - 14.45 15.00 - 16.00 16.00 - 16.30 16.30 - 17.30 17.30 - 18.30

FERMA Cocktail Sponsored by AON

Workshops

Networking Break Sponsorised by MAG JLT

Workshops

ANRA Keynote

Lunch & Networking Sponsored by Marsh

FERMA Risk Managers only round table lunch

Profession Panel

Networking Break Sponsorised by MAG JLT

Keynote

Certification Ceremony

Opening Keynote

ACTIVITY

HOUR

5 OCTOBER 2015

MONDAY

Exhibition Area Level 3

Session Rooms

Exhibition Area Level 3

Session Rooms

Auditorium

Exhibition Area Level 3

Sala Mosaïci

Auditorium

Exhibition Area Level 3

Auditorium

Auditorium

Auditorium

Auditorium

ROOM

p.23

p.23

p.23

p.22

p.22

p.21

p.21

p.21

p.21

p.21

p.21

p.21

p.21

•

•

•

•

•

•

12.00 - 14.00

14.00 - 15.15

15.15 - 16.00

16.00 - 17.30

17.30 - 18.30

Press conference

•

12.00 - 14.00

Workshops

•

11.00 - 12.00

FERMA Cocktail Sponsored by Swiss RE Corporate Solutions

Presidential Debate

Networking Break Sponsored by HDI Gerling

Workshops

Women in risk management Lunch Supported by ACE

Lunch & Networking Sponsored by Marsh

Networking Break Sponsored by HDI Gerling

Exhibition Area Level 3

Auditorium

Exhibition Area Level 3

Session Rooms

Sala Mosaïci

Exhibition Area Level 3

Sala Mangano

Session Rooms

Exhibition Area Level 3

p.27

p.27

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p.26

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p.9

p.25

p.25

•

•

11.30 - 12.30

12.30 - 14.00

•

•

10.30 - 11.30

10.00 - 10.30

•

Farewell Lunch and Networking

Reporting and Closing

Diversity Panel

Networking Break

Workshops

•

09.00 - 10.00

10.15 - 11.00

Auditorium

p.25

•

09.15 - 10.15

Innovation Session

Diversity and Leadership Breakfast Supported by ACE

•

08.00 - 09.00

p.25

Young Risk Professional Breakfast Supported by ACE

•

08.00 - 09.00 Sala Mosaïci

ACTIVITY

HOUR

ACTIVITY

HOUR

ROOM

7 OCTOBER 2015

WEDNESDAY

6 OCTOBER 2015

TUESDAY

Exhibition Area Level 3

Auditorium

Auditorium

Exhibition Area Level 3

Session Rooms

Sala Mosaïci

ROOM

p.30

p.30

p.30

p.30

p.29

p.29

Evolution of Risk & Audit

Crisis Management: a rapid response

6

7

International Insurance Programmes

4

ANRA Session

Is Risk Management in SME’s real ?

3

5

The insurance in an Mergers & Acquisitions – is it all that important?

2

16.30 - 17.30

ANRA Session

1

15.00 - 16.00

Sala Delle Feste

Sala Casino

Auditorium

Sala Perla

Sala Delle Feste

Sala Casino

p.23

p.23

p.23

p.22

p.22

p.22

International Travel & Safety

11

15

14

13

Emerging Risks

The Value of Insurance

Cyber Risks

Climate Changes, Natural Catastrophe & political risks

Resilience & Large Claims

10

14.00 - 15.15 12

Geopolitical Risks

9

p.22

Employee Benefits

8

11.00 - 12.00

Auditorium

ACTIVITY

HOUR

ACTIVITY

HOUR

ROOM

6 OCTOBER

TUESDAY

5 OCTOBER

MONDAY

SESSION OVERVIEW

Sala Pasinetti

Sala Delle Feste

Sala Perla

Sala Casino

Sala Pasinetti

Sala Perla

Sala Delle Feste

Sala Casino

ROOM

p.27

p.27

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p.25

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The future of Business Interruption, Damage or Non Damage

Risk Culture

Global Perspectives

09.00 - 10.00 16 17

ACTIVITY

HOUR

7 OCTOBER

WEDNESDAY

Sala Delle Feste

Sala Casino

Sala Perla

ROOM

p.29

p.29

p.29

AD

JLT International Network Partner

Il broker di assicurazione delle aziende italiane. The insurance broker of Italy’s business enterprises.

ROMA MILANO LONDRA TORINO CATANIA PADOVA NAPOLI BERGAMO BOLOGNA www.magjlt.com

MARINE & AVIATION GROUP

BROKER DI ASSICURAZIONE

MONDAY th

5 OCTOBER 2015 / PROFESSION

09.00 - 09.30

09.30 - 10.15

10.15 - 10.30

OPENING OF THE FERMA RISK MANAGEMENT FORUM 2015

OPENING KEYNOTE

CERTIFICATION CEREMONY

PLENARY ROOM (MAIN AUDITORIUM)

Julia Graham, Director of Risk management and Insurance DLA Piper, President of FERMA Alessandro De Felice, Chief Risk Officer Prysmian and President of ANRA

10.30 -11.00 PLENARY ROOM (MAIN AUDITORIUM)

PLENARY ROOM (MAIN AUDITORIUM)

Mario Greco, Group Chief Executive of Assicurazioni Generali

Sean Fitzpatrick, Vice Chairman and Academy Member of the Laureus Sport Foundation, rugby legend

11.30 - 12.30

PLENARY ROOM (MAIN AUDITORIUM)

BUILDING CONFIDENCE AND TRUST IN THE RISK AND INSURANCE PROFESSIONAL “Risk management should be a feature of all businesses. Companies take risks to generate returns. The board is responsible for ensuring that all business risks are identified, evaluated, and suitably managed. In a world of increasing complexity and uncertainty, directors must manage risk more assiduously than ever before. The execution of the riskmanagement system should be entrusted to the management, which is in charge of daily risk management.” Extract from a guide to Corporate Governance Practices in the European Union – EcoDa 2015

NETWORKING BREAK

The risk and insurance professional has an increasingly key role to play in supporting the board, the business and society.  This panel will consider the changes in an increasingly complex, inter-connected, fast moving and virtual world, and what the risk and insurance professional must do to meet the challenges of today’s and tomorrow’s Risk Leader.   MODERATOR: Cathy Smith, Co-Director, Speak-Easy SPEAKERS: Dr. Alexander Mahnke, Chief Executive Officer Insurance, Siemens Financial Services (SFS), President of DVS Rick Roberts, Director of Risk Management and Employee Benefits at Ensign-Bickford Industries, President of RIMS Thomas Hürlimann, Chief Executive Officer Global Corporate Zurich David Batchelor, President International Marsh

12.30 - 13.45

NETWORKING BREAK

RISK MANAGERS ONLY ROUND TABLE DISCUSSION LUNCH

Sponsored by Marsh

Sponsored by JLT

EXHIBITION AREA LEVEL 3

12.30 - 13.45 EXHIBITION AREA LEVEL 3

Michel Dennery, Deputy Chief Risk Officer, Audit & Risks Division ENGIE, Vice President of FERMA

10.30 - 11.00

KEYNOTE

PROFESSION PANEL

PLENARY ROOM (MAIN AUDITORIUM)

(EXHIBITION AREA LEVEL 3 - SALA MOSAICI)

1. BUSINESS CONTINUITY Chaired by Gaëtan Lefèvre, Group Risk & Insurance Manager Group CMI, President of BELRIM 2. ERM CULTURE AND IMPACT Chaired by Ralph Mulder, Insurance & Subsidy Manager EON Benelux NV

3. COMPLIANCE AND RISK MANAGEMENT Chaired by Jenny Schmigale, Compliance Liaison Officer at Scandlines 4. EVOLUTION OF RISK AND AUDIT Chaired by Steve Fowler, Managing Director at Amarreurs 5. RISK TOLERANCE AND RISK APPETITE Chaired by Dr. Alexander Mahnke, Chief Executive Officer Insurance, Siemens Financial Services (SFS), President of DVS 6. INSURANCE AND SUSTAINABILITY Chaired by Richard Andrew Bradley, Head of Group Risk Services, Nestlé Group

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FORUM PROGRAMME

MONDAY th

5 OCTOBER 2015 / PROFESSION

13.45 - 14.45 PLENARY ROOM (MAIN AUDITORIUM)

ANRA KEYNOTE

Dr. Giovanni Cecconi, Director of Active Knowledge Centre Consorzio Venezia Nuova

15.00 - 16.00 WORKSHOPS 1. ANRA SESSION

PLENARY ROOM (MAIN AUDITORIUM)

European and National Infrastructure: it is possible to reduce risks MODERATOR Alessandro De Felice, Chief Risk Officer Prysmian and President of ANRA SPEAKERS Roberto Setola, Director Master in Homeland Security, University Campus Bio-Medico of Rome 2. THE INSURANCE IN AN MERGERS & ACQUISITIONS – IS IT ALL THAT IMPORTANT? SALA CASINO

MODERATOR: Steve Fowler, Managing Director at Amarreurs SPEAKERS: Thomas Mannsdorfer, Underwriting Director, ANV Underwriters Deborah McBrearty, Head of Transaction Risk Insurance,HCC Global This session will focus on the insurance and risk management department’s role and responsibility during an M&A transaction and in particular during the due diligence phase. The session will also highlight potential pitfalls, watch-outs and show stoppers. It will also discuss insurance solutions helpful for an M&A transaction 3. IS RISK MANAGEMENT IN SM’S REAL? SALA DELLE FESTE

MODERATOR: Carl Leeman, Chief Risk Officer of Katoen Natie, and Board Member of FERMA SPEAKER: Alex Sidorenko, Head of Risk, RUSNANO Jaap Veenenbos, Managing Director Aon Global Risk Consulting Central Eastern Europe

22

The first part of this session will talk about five key reasons why risk management in SMEs is quite different from large corporations and why they both must understand the differences. During the session we will talk about how SMEs and large corporation can find a common risk language to better understanding each other. The second part will focus on how to cooperate and assist your SMEs suppliers in a real partnership instead of the «swallow or die Scenario» that is often used by purchasing departments of large corporations. Often liabilities and insurance issues are amongst others not managed to the benefit of an equitable partnership. 4. INTERNATIONAL INSURANCE PROGRAMMES SALA PERLA

MODERATOR: Daniel San Millán, Risk Manager in Ferrovial, President of IGREA SPEAKERS: Juan Carlos Lopez Porcel, Job function TBC Augusto Perez Arbizu, Director of Insurable Risks and Product Development Telefonica Jose Antonio Ruibal, Mapfre Global Risk Bruno Laval, Regional Manager Southern Europe & Latin America XL Catlin Structuring an international programme so that it is efficient and complies with the regulatory and taxation requirements of multiple jurisdictions is one of the most challenging jobs for a risk and insurance manager. This workshop will go through the different risks faced during an international expansion.

16.00 - 16.30 EXHIBITION AREA LEVEL 3

NETWORKING BREAK Sponsored by JLT

16:30 - 17:30 WORKSHOPS 5. ANRA SESSION

PLENARY ROOM (MAIN AUDITORIUM)

IMPROVING FINANCIAL RESILIENCE TO CLIMATE RELATED RISKS MODERATOR: Alessandro De Felice, Chief Risk Officer Prysmian and President of ANRA SPEAKERS: Alberto Monti, Professor of Comparative Law, IUSS Pavia Mario Martina, Senior Researcher in Hidrology, IUSS Pavia Paolo Bazzuro,Professor of Structural Engineering, IUSS Pavia ANRA will focus on different issues for risk managers in Italy and worldwide. 6. EVOLUTION OF RISK AND AUDIT SALA CASINO

MODERATOR: Gaëtan Lefèvre, Group Risk & Insurance Manager Group CMI, President of BELRIM SPEAKERS: Jonathan Blackhurst, Head of Risk Management, Capita plc Torgny Bögarde, Senior Partner, Allevo AB Silvio de Giralomo, Autogrill Group Chief Internal Audit & CSR Officer and ECIIA Board Member

Melvyn Neate, Experienced Internal Audit Director, ECIIA Companies live and work in a new «risk normality» that is increasingly complex and connected. Audit and Risk Committees need to rely more than ever on competent risk and internal audit professionals.The goal is to analyze the impact of European 8th Company Law directive to exchange best practices. And finally to answer to the question: Risk Management and Internal Audit, enemies or complementariness? 7. CRISIS MANAGEMENT: A RAPID RESPONSE SALA DELLE FESTE

MODERATOR: Julia Graham, Director of Risk Management and Insurance DLA Piper, President of FERMA SPEAKERS: Udo Kappes, Head of Property Insurances & Captive Management at Airbus Insurance Risk Management Hans-Peter Wollner, Head of Business Development BELFOR Deutschland. Rob Harford ,Head of Risk Consulting, SRM Advance planning and rehearsal are essential in insuring that organisations can respond rapidly to a crisis, whether it is an outbreak of political violence, natural catastrophe or epidemic.

17.30 - 18.30 EXHIBITION AREA LEVEL 3

FERMA COCKTAIL Sponsored by AON See p.14

23

Pushing the boundaries to support our clients. Visit AGCS at booth 65, 3rd floor.

Copyright © 2015 Allianz Global Corporate & Specialty SE. The material contained in this publication is designed to provide general information only. Information relating to policy coverage, terms and conditions is provided for guidance purposes only and is not exhaustive and does not form an offer of coverage. Whilst every effort has been made to ensure that the information provided is accurate, this information is provided without any representation or warranty of any kind about its accuracy. Allianz Global Corporate & Specialty SE, Commercial Register: Munich, HRB 208312

Kingdom Tower, Jeddah, Saudi Arabia, 1 km high, scheduled to be completed in 2019

Allianz Global Corporate & Specialty

TUESDAY th

6 OCTOBER 2015 / INNOVATION

08.00 - 09.00

9.15 - 10.15

YOUNG RISK PROFESSIONALS’ BREAKFAST

INNOVATION SESSION

SALA MOSAÏCI

PLENARY ROOM (MAIN AUDITORIUM)

SPEAKERS: Dominic Casserley, Chief Executive Officer Willis Todd Curry, Chief Executive Officer, AON Centre for Innovation and Analytics Guests Keith Williams, , Group Vice President, Intelligent Systems, Altran.

Sponsored by ACE

10.15 - 11.00 EXHIBITION AREA LEVEL 3

NETWORKING BREAK Sponsored by HDI Gerling

11.00 - 12.00 WORKSHOPS 1. EMPLOYEE BENEFITS SALA CASINO

MODERATOR: Sabrina Hartusch, Global Head of Insurance, Triumph International Spiesshofer & Braun SPEAKERS: Holger Kraus, Head of Insurance Risk Financing, Siemens Financials Services Paolo Marini, Global Head Customer Management – CLP, Zurich Janine Heijckers, Practice Director EMEA Global Benefit, AON Employee benefits - what are they and why do they matter? This session will show why it is advantageous and important to tackle employee benefits with a strategic approach, in particular from the corporate perspective. It will also show how to design and eventually implement a benefits programme on a world-wide basis and different financing methods. 2. GEOPOLITICAL RISKS SALA DELLE FESTE

MODERATOR: Mario Ramirez Ortuzar, Head of Risk & Insurance Finance Department, CLH, Vice President of AGERS SPEAKERS: Juan Miguel Garcia Mediavilla, Insurance Department, CEPSA

Paulino Fajardo, Lawyer, Herbert Smith Freehills Scott Bolton, Director Business Development and Network Relations, AON Robert Llewellyn, Senior Political Risk Underwriter, Swiss Re Corporate Solutions The plunging of the price of oil combined with political instability in many oil producing countries and their neighbours makes a volatile combination. This session will consider the risk from the perspective of a broker, an insurance company, a lawyer and a risk manager from a large oil and gas company. 3. RESILIENCE AND LARGE CLAIMS SALA PERLA

MODERATOR: Ralph Mulder, Insurance & Subsidy Manager EON Benelux SPEAKERS: Annemarie Schouw, Risk and Insurance, Tata Steel, President of NARIM James Crask, Business Resilience, Price Waterhouse Cooper Rianne Baumann, Head of Liability Europe, Crawford and Company Successful large claims management is a critical element of corporate resilience in the face of a crisis. New risks are emerging and the organisation has to adapt continually.

25

FORUM PROGRAMME

TUESDAY th

6 OCTOBER 2015 / INNOVATION

4. INTERNATIONAL TRAVEL AND SAFETY SALA PASINETTI

MODERATOR Kirsten Gade, Insurance Manager, Scandlines SPEAKERS Morten Poulsen Hansen, Group Risk Manager, Falck Group Tom Willis, Security Director Northern Europe, International SOS and Control Risk International business travellers are exposed to a wider range and greater severity of risks than they would usually face at home, from poor traffic security, kidnap and ransom, terrorism and outbreaks of deadly disease, all challenges of the early 21st century. How can you prepare your corporate travel and safety strategy to provide for any thinkable situation of emergency? And how can you identify good preparedness and surveillance measures? How can you deal with the authorities, the relatives, the media, twitter and the like. How can you train employees to prepare for and the worst case scenario ?

12.00 - 14.00

12.00 - 14.00

LUNCH AND NETWORKING

WOMEN IN RISK MANAGEMENT LUNCH

EXHIBITION AREA LEVEL 3

Sponsored by Marsh

SALA MOSAÏCI

Sponsored by Zurich see p.15

14.00 - 15.15 WORKSHOPS

5. CLIMATE CHANGES, NATURAL CATASTROPHE AND POLITICAL RISKS SALA CASINO

MODERATOR: Gaëtan Lefèvre, Group Risk & Insurance Manager - Group CMI, President of BELRIM SPEAKERS: Panos Varangis, Global Lead for Agricultural Finance and Disaster Risk Finance, World Bank Group Tanguy Touffut, Head of parametric insurance, Head of Food Security & agriculture, AXA Corporate Solutions Benoit Fisse, Chief Commercial Officer, Gras Savoye International Following the FERMA Forum 2013 in Maastricht where we analyzed the challenges and possible approaches to climate change, we now examine the natural catastrophe response through case studies and talk about emergency response when all resources are limited. And finally to answer the question: can we make a link between climate change and political risks?

26

6. CYBER RISKS

7. THE VALUE OF INSURANCE

SALA PERLA

SALA DELLE FESTE

MODERATOR: Julia Graham, Director of Risk Management and Insurance DLA Piper, President of FERMA SPEAKERS: Stephen Wares, Cyber Risk Practice Leader, EMEA, Marsh Lori Bailey, Global Head of Special Lines, Zurich Insurance Inc. Philippe Cotelle, Head Defence and Space Insurance Risk Management, Airbus In the past two years since the FERMA Forum 2013 in Maastricht, the threat from cyber risks has become ever clearer and more disturbing. This workshop will look at current cyber risk trends - with case studies of how these risks are affecting organisations. It will consider the human aspect to managing cyber risks, what is happening in the areas of potential government intervention and standards, and why businesses are not buying cyber insurance as predicted.

8. EMERGING RISKS SALA PASINETTI

MODERATOR: Alessandro De Felice, Chief Risk Officer Prysmian President of ANRA SPEAKERS: Prof Daniel Ralph, Academic Director, Centre for Risk Studies Prof Barbara Monda, Deputy Director Risk Governance, Politecnico di Milano

16.00 - 17.30

PLENARY ROOM (MAIN AUDITORIUM)

PRESIDENTIAL DEBATE

CAPITALIZING ON OPPORTUNITIES FOR INNOVATION “Insurance Innovation can occur if an insurance company grasps three main points: it must identify and understand a problem, come up with the ideas to tackle the problem and skilfully execute a solution.” Extract from Three Things Insurers Must Do to Innovate – Tower Watson 2015 The insurance industry has a history stretching back three hundred years, the roots of which coincide with the early stages of the Industrial Revolution. The soft market is the «new normal», we are in a period of industry consolidation and in the times of the Technology Revolution. Innovation can be sustainable, slow moving or disruptive, typically game changing. The panel will consider how the insurance industry

MODERATOR: Dr. Alexander Mahnke, Chief Executive Officer Insurance, Siemens Financial Services (SFS), President of DVS SPEAKERS: Gregor Köhler, CEO & President, Pallas Versicherung AG (Bayer) Marisa Prater, Director of Strategic Accounts, Aon Risk Solutions Roy Baumann, Co-Head Non-Standard Solutions EMEA, Swiss Re Corporate Solutions Dominik Bark, Head Special Lines EMEA, Zurich Global Corporate Have you been internally challenged on the question of the value of insurance? This workshop is about discussing and developing an adequate answer (and underlying methodology) that reaches beyond expensed premium and paid claims and considers different perspectives of looking at insurance and its value to the company. These perspectives include different organizational levels as well as different functions (e.g. HR, Accounting, Treasury, CFO) within the organization.

Prof Roberto Poli, Sociology and Social Research, University of Trento From our highly interconnected and complex world, new uncertainties are continually emerging. Mostly they are intangible. Organisations need a framework which allows them to manage risks that they do not yet know about and take advantage of opportunities that are also new.

15.15 - 16.00 EXHIBITION AREA LEVEL 3

NETWORKING BREAK Sponsored by HDI Gerling

is innovating by taking today’s solutions and making them better and by taking more radical steps that may fundamentally change the way the industry operates. MODERATOR: Adrian Ladbury, Editorial Director, Commercial Risk Europe SPEAKERS: Andreas Berger, Chief Region and Markets Officer, Allianz Global wwCorporate & Specialty SE Jurgen Kurth, Chief Underwriting Officer, AXA Corporate Solutions Kelly Lyles, Chief Regional Officer, Insurance and Deputy Chair of the Insurance Leadership Team, XL Catlin Seraina Maag, President and Chief Executive Officer EMEA, AIG Paolo Ribotta, Head of Global Corporate & Commercial, Generali Group Fredrik Rosencrantz, Chief Executive Officer EMEA, Zurich Global Corporate Vincent Vandendael, Director Global Markets, Lloyd’s

17.30 18.30

EXHIBITION AREA LEVEL 3

FERMA COCKTAIL

Sponsored by Swiss Re Corporate Solutions See p.14

27

FORUM PROGRAMME

Aon Risk Solutions

The

FUTURE

BUILT on DATA

Data is the foundation of understanding your business. At Aon we take data one step further — our tools and experts convert data into insights to transform your business decisions.

1397-FERMA-A4-V2

To learn more about how your organisation can leverage Aon’s tools and expertise, visit Aon at Stands 54 & 55 on Level 3. Aon is proud to be a Platinum partner of FERMA Forum 2015. 28Reinsurance. Human Resources. Risk.

is

WEDNESDAY th

7 OCTOBER 2015 / INNOVATION

08.00 - 09.00 SALA MOSAÏCI

DIVERSITY AND LEADERSHIP BREAKFAST Sponsored by ACE See p.15

10.00 - 11.00 WORKSHOPS 1. GLOBAL PERSPECTIVES SALA PERLA

MODERATOR: Johan Willaert, Corporate Risk Manager, Agfa Gevaert, Deputy President FERMA SPEAKERS: Frank Baron, Group General Manager - Risk Management & Insurance, International SOS, Chairman of PARIMA Jorge Luzzi, Executive President, Herco Global, President of FundAlarys Brigitte Bouquot, Insurance and Risk Management Director, Thales, President of AMRAE Michale Yu, Chief Executive Officer, Zurich General Insurance China Risks are both general and specific to their location, the culture and industry in which the organisation operates. Risk managers from several parts of the world provide their perspectives. 2. RISK CULTURE SALA CASINO

MODERATOR: Julia Graham, Director of Risk Management and Insurance DLA Piper, President of FERMA SPEAKERS: John Ludlow, Director, Leading in Risk Candida Snow, Intercultural management & skills training specialist, Snow CC Tim Astley, European Regional Practice Leader, Strategic Risk and Business Resilience, Zurich Insurance Company Risk culture is easy to say but hard to define. The session will

provide a practical insight into the human and cultural dimension to managing risk across organisations and geographic boundaries. It will cover how organisations are dealing with these issues as part of a risk management framework and look at a case study presented by a risk manager from a leading multi-national business. 3. THE FUTURE OF BUSINESS INTERRUPTION, DAMAGE OR NON DAMAGE SALA DELLE FESTE

MODERATOR: Hans Martin Schinderwolf, former board member of DVS SPEAKERS: Ingo Zimmerman, Group Executive Finance (in retirement), Airbus Group Annemarie Schouw, Risk and Insurance, Tata Steel, President of NARIM Caroline Woolley, EMEA Property Practice leader, Marsh Urs Oliver Neukomm, Head Strategic Solutions EMEA, Swiss Re Corporate Solutions During the Forum 2013 this session explored what the risk manager can do to assess the increase of risks without physical damage or loss. What has been the evolution since then?

29

FORUM PROGRAMME

WEDNESDAY th

7 OCTOBER 2015 / INNOVATION

10.00 - 10.30

10.30 - 11.30

NETWORKING BREAK

DIVERSITY PANEL

EXHIBITION AREA LEVEL 3

11.30 - 12.30 PLENARY ROOM (MAIN AUDITORIUM)

REPORTING AND CLOSING

11.30 - 12.30 EXHIBITION AREA LEVEL 3

FAREWELL LUNCH

30

PLENARY ROOM (MAIN AUDITORIUM)

RISING TO THE CHALLENGES OF A DIVERSE WORLD “2015 is a milestone year for our common future. Last March, governments adopted the Sendai Framework for Disaster Risk Reduction, which will be followed by Sustainable Development Goals through to 2030, and a new universal agreement on climate changes.” According to Achim Steiner, UN Under-Secretary-General and Executive Director of the UN Environment Programme (UNEP) “Sustainable development requires recognizing the interdependencies of economic, social and environmental changes.” “Therefore, disaster resilience, poverty eradication, social equity and environmental sustainability must all be part of a unified agenda. With these major initiatives, insurers are showing long-terms vision and an agenda of solutions.” The platform will allow insurers to commit to concrete actions on risk management, insurance products, investments, partnerships and disclosure frameworks that support disaster risk reduction, climate change adaptation and mitigation, financial inclusion, green investment and accountability and transparency. Extract from United Nation Report June 2015 Equality is about ‘creating a fairer society where everyone can participate and has the opportunity to fulfil their potential. It’s good that we are different «Vive la difference»!  By eliminating prejudice and discrimination we can achieve an industry that is fair and diverse and plays a role in creating a society that is healthier and happier. The Panel will consider diversity from a number of angles including geographic, religion, culture and gender. MODERATOR: Cathy Smith, Co-Director, Speak-Easy SPEAKERS: Paul Jardine, Executive Vice President and Chief Experience Officer, XL Catlin Ailsa King, Managing Director, Willis Risk Solutions, Willis Dawn Miller, Global Head of Business Development, AXA Global P&C Romaney O’Malley,General Manager for AIG Belgium & Luxembourg, Regional President for Eurasia and Africa, ACE Giles Ward, Regional President, Eurasia and Africa , ACE

RESILIENCE GETS BACK UP.

How your business recovers from a disruption has a lot to do with how it prepared for it. At FM Global, our goal is to make our clients resilient before, during and after an event. We’re a commercial property insurer that offers the expertise of 1,800 engineers worldwide and a $125 million research facility to ensure you overcome even the hardest of hits. Learn how to make your business more resilient at fmglobal.co.uk/resilience. WHEN YOU’RE RESILIENT, YOU’RE IN BUSINESS. COMMERCIAL PROPERTY INSURANCE

MEET US AT FERMA 2015 STAND 26 ©2015 FM Global. All rights reserved.

FORUM PROGRAMME

Generali, Your loyal insurance partner. Since 1831.

Generali is proud to be the Diamond Sponsor of FERMA Forum 2015. Providing customers with long-lasting flexible insurance and assistance solutions lies at the very heart of our business. After more than 180 years, we are still thriving and committed to support Corporate clients worldwide through continuous development, long-term customers engagement and delivery of excellence in an ever-changing marketplace. 32 www.generali.com

MAP OF VENICE

Venezia 2000 Rigel

Ca’ del Moro

Cristallo

Atlanta Augustus La Meridiana

Ca’ del Borgo Villa Parco Villa Albertina

Palazzo del cinema

Excelsior Hotel

Rivamare Sorriso

LIDO

PALAZZO DEL CINEMA & DEL CASINO Lungomare Guglielmo Marconi 30126 Venice, Italy

Target Motivation is the official secretariat for the FERMA Risk Management Forum 2015. Target Motivation will handle registration for all Forum attendees and exhibitors. Target Motivation will also handle congress logistics and answer general questions relating to the Forum. Address: Target Motivation Via Circonvallazione, 28 30171 Mestre/Venezia Italy

Tel: + 39 041 239 26 70 E-mail: [email protected] Forum website: www.ferma-forum.com FERMA – Avenue de Tervueren 273/ B12 B-1150 Brussels – Belgium Phone: + 32 2 761.94.35 – Fax: + 32 2 771 87 20 Email: [email protected] www.ferma.eu For further details and updates visit www.ferma-forum.eu

33

HOTEL LIST HOTEL

CATEGORY

EXCELSIOR HOTEL Lungomare Marconi, 41 30126 Lido di Venezia (VE)

ATLANTA AUGUSTUS

about 0,25km 3 minutes walking distance

about 1,3 km

Via Lepanto, 15 30126 Lido di Venezia (VE)

18/20 minutes walking distance

LA MERIDIANA

about 0,55 km

5 minutes’ drive

Via Lepanto, 45 30126 Lido di Venezia (VE)

6/7 minutes walking distance

RIGEL

about 1,5 km

Via Enrico Dandolo, 13 30126 Lido di Venezia (VE)

20 minutes walking distance

RIVAMARE

about 0,4 km

5 minutes’ drive

Lungomare Marconi, 44 30126 Lido di Venezia (VE)

5/6 minutes walking distance

VENEZIA 2000 HOTEL

about 1,8 km

Lungomare Gabriele D’Annunzio, 2 30126 Lido di Venezia (VE)

For further details and updates visit www.ferma-forum.eu

34

DISTANCE TO CONGRESS CENTRE

25 minutes walking distance 7 minutes’ drive

HOTEL

CATEGORY

VILLA PARCO

DISTANCE TO CONGRESS CENTRE

about 0,6 km

Via Rodi, 1 30126 Lido di Venezia (VE)

7/8 minutes walking distance

CRISTALLO

about 1,3 km

Gran Viale Santa Maria Elisabetta, 51 30126 Lido di Venezia (VE)

20 minutes walking distance

SORRISO

about 1,3 km

5 minutes’ drive

Via Cristoforo Colombo, 22 30126 Lido di Venezia (VE)

18/20 minutes walking distance

VILLA ALBERTINA

about 0,5 km

5 minutes’ drive

Via Luigi Vallaresso, 1a 30126 Lido di Venezia (VE)

6/7 minutes walking distance

CA DEL BORGO/CA’ ALBERTI

about 4,8 km

Piazza delle Erbe, 8 Località Malamocco 30126 Lido di Venezia (VE)

CA’ DEL MORO Località Malamocco 30126 Lido di Venezia (VE)

B&B

12 minutes’ drive

about 4 km B&B

10 minutes drive

35

TRANSPORT

SHUTTLE BOATS

VENICE MARCO POLO AIRPORT Venice Marco Polo airport is located on the Italian mainland at 8km north of Venice, in Tessera. To reach the Venice Lido, you need to use boat transportation available at the Darsena (airport docks) • Alilaguna boat services, direct to the Lido, 60 minutes journey • Private water taxi, 40 minutes journey

Shuttle boats will be available to go back to the airport on 7 October from 12.00 to 16.00 according to the travel details shared during registration. For more information, please address your question to the registration desk.

PUBLIC TRANSPORT Public Transport Cards are delivered at the welcome airport desk if duly specified in the registration form otherwise they are available at the conference registration desk. The cards allow unlimited travel for 72 hours (on 4 - 5 and 6 October 2015) on all ACTV public transport means.

ACTV Buses will transport all delegates to the conference centre from all FERMA preferred hotels. Buses follow 3 main lines Line

FROM

TO

Frequency

Duration

LINE A & B

Lido Santa Maria Elisabetta

Via Sandro Gallo "Pattinaggio"

Every 20 mn

3 mn

LINE V

Lido Santa Maria Elisabetta

Lungomare Marconi "Lions Bar"

Every 30 mn

6 mn

For more information please consult : www.actv.it

SHUTTLE BOATS Shuttle boats will transport all delegates to the conference centre (Dockyard Casino) on specific dates and times. Please note all shuttle boat services mentioned here under are not bookable and will be handled on first come – first served basis. FROM SANTA MARIA ELISABETTA DEPARTURE

RETURN

Monday 5th October

08.30 - 09.30 - 10.30

Tuesday 6th October

07:30 - 08:30 - 09:30 -10:30

Wednesday 7th October

07:30 - 08:30 -09:30 - 10:30

Monday 5th October

17.00 - 18.00 - 19.00

Tuesday 6 October

17.00 - 18.00 - 19.00

Wednesday 7th October

12.00 - 13.00 - 14.00

th

TO FONDAZIONE CINI - PLEASE BE ON TIME!

36

DEPARTURE ON 4TH OCTOBER

3 boats for each departure leaving Dockyard Casino at 16:50 - 17:15 - 17:40

RETURN ON 4TH OCTOBER

1 boat for each departure : 20:00 - 20:15 - 20:30 - 20:45 - 21:00

INSURANCE FOR A BOLD NEW WORLD. XL and Catlin have come together. If you’re looking for local insights on a global scale, let’s chat. ................................ MAKE YOUR WORLD GO

Looking forward to seeing you at the FERMA Forum.

xlcatlin.com

, XL Catlin and MAKE YOUR WORLD GO are trademarks of XL Group plc companies. XL Catlin is the global brand used by XL Group plc’s insurance subsidiaries.

MARKETPLACE & EXHIBITION AREA

PALAZZO DEL CASINO

Level 1

1

2 6 7 10 8 9

13

1418 16

3 4 5 11 12 17

Stand 3x2 Stand 4x3 Stand 6x4 Stand 6x2 Stand 9x2

PALAZZO DEL CASINO

Level 3

18 20 21 22 23 24 25 26 32 33 34 35 36 37 38 44 4546 47

53a 53b

19 27 28 31 29 30 39 40 43 41 42 48

49 54 55 62 63 64

5051 52 56 57 66 58 59 65 67

Catering Stand 3x2 Stand 4x3 Stand 6x4 Stand 6x2 Stand 9x2

Stand 9,5x2,5

38

EXHIBITION HOURS

Monday, 5th OCTOBER 2015

8.30 - 18.00

Tuesday, 6th OCTOBER 2015

8.30 - 18.00

Wednesday, 7th OCTOBER 2015

8.30 - 14.00

PARTNERS, EXHIBITORS & SPONSORS DIAMOND PARTNER

GOLD PARTNER AIG

GENERALI

(Booth #12)

ALLIANZ GLOBAL CORPORATE & SPECIALITY (Booth #65)

(Booth #66)

BROKERSLINK

PLATINUM PARTNER ACE

(Booth #48)

AON

(Booth #54-55)

FM GLOBAL



(Booth 21-22-24-25-26

SWISS RE CORPORATE SOLUTIONS (Booth #19)

SILVER PARTNER MARSH

(Booth #17)

JLT INTERNATIONAL NETWORK (Booth #2)

WILLIS GRAS SAVOYE



(Booth #34-37-38)

LLOYDS (Booth #39-40-41-42-43)

XL CATLIN

(Booth #28-30-31)

ZURICH

(Booth #49)

CRAWFORD & COMPANY



(Booth #56-59)

INTERNATIONAL SOS



(Booth #45-46-47)

QBE EUROPEAN OPERATIONS (Booth #20-23) RSA SUN INSURANCE OFFICE LTD. (Booth #63-64)

EXHIBITORS

GUERNSEY INTERNATIONAL FINANCE CENTER

(Booth #36)

HCC GLOBAL FINANCIAL PRODUCTS

(Booth #44)

ALLIED WORLD

(Booth #11)

AM BEST

(Booth #15)

THE HARMONIE GROUP/CANADIAN LITIGATION COUNSEL

Booth #16)

ARGOGLOBAL SE

(Booth #35)

ISLE OF MAN CAPTIVE ASSOCIATIONS

(Booth #57)

AMERICAN APPRAISAL

(Booth #52)

BEAZLEY

(Booth #32)

BELFOR BUSINESS INSURANCE COMMERCIAL RISK

(Booth #50-51) (Booth #10) (Booth #53B)

CUNNINGHAM LINDSEY

(Booth #4)

FALCK GLOBAL ASSISTANCE

(Booth #8)

GOVERNMENT OF GIBRALTAR

(Booth #3)

GLOBAL RISK CONSULTANTS

(Booth #5)

SPONSORS

LIBERTY INTERNATIONAL LOSSCONTROL36

(Booth #27-29) (Booth #7)

MALTA INSURANCE ASSOCIATION

(Booth #14)

MAPFRE GLOBAL RISK

(Booth #18)

MCLARENS

(Booth #60)

MUNICH RE

(Booth #53A)

RISKONNECT, INC.

(Booth #9)

VENTIV TECHNOLOGY

(Booth #62)

VRS ADJUSTERS

(Booth #33)

FERMA/WILLIS CONVERSATION CORNER (Booth #13)

AXA CORPORATE SOLUTIONS HDI-GERLING SCOR GLOBAL P&C

39

OUR BUSINESS IS

ALL ABOUT RESILIENCE We help organisations to understand it, and to build it. To do so Willis and Gras Savoye put analytics at the heart of the approach they take every day in over 130 countries.

Willis and Gras Savoye have a long history of working together and of supporting FERMA, and we are proud to be Platinum Sponsors of this industry-leading event. Visit us and learn more about our unbeatable global network.

40

HOSPITALITY SUITES PLANS HOSPITALITY SUITES - PALAZZO DEL CASINO PALAZZO DEL CASINO

PALAZZO DEL CASINO

Level 1

PALAZZO DEL CASINO

Level 2

Level 3

1H 2H

FERMA

3H

11H

4H 5H 6H 7H 8H 9H

COMPANY AIG

12H

17H 13H14H 15H

ROOM(S) Wells Hoffmann

18H 19H 20H 21H 22H

LEVEL 1

Pampanini AON

De Filippo Lollobrigida

3

Magnani AXA CORPORATE SOLUTIONS

Martinelli

2

Rossi Drago GRAS SAVOYE WILLIS

Chiari

2

Koscina Buy JLT

Pfeiffer

1

MARSH

Griffith 1-2

1

QBE

Tognazzi

3

SWISS RE CORPORATE SOLUTIONS

Cardinale

3

XL GROUP

Spielberg Beatty Kubrick Bardot

1

41

FORUM PROGRAMME

NOW YOU CAN KEEP AN EYE ON YOUR RISKS FROM ONE PLACE.

Protecting the business you love is easier when you have a clear view of what might affect it. My Zurich is an online portal that gives you 24/7 access to real-time claims data, the status of your policies and wordings, including benchmarking for risk engineering data, in a transparent way. FIND OUT MORE AT zurich.com/myzurich

ZURICH INSURANCE. FOR THOSE WHO TRULY LOVE THEIR BUSINESS.

This is intended as a general description of certain types of insurance and services available to qualified customers through subsidiaries within the Zurich Insurance Group, as in the US, Zurich American Insurance Company, 1400 American Lane, Schaumburg, IL 60196, in Canada, Zurich Insurance Company Ltd (Canadian Branch), 100 King Street West, Suite 5500, PO Box 290, Toronto, ON M5X 1C9, and outside the US and Canada, Zurich Insurance plc, Ballsbridge Park, Dublin 4, Ireland (and its EEA branches), Zurich Insurance Company Ltd, Mythenquai 2, 8002 Zurich, Zurich Australian Insurance Limited, 5 Blue St., North Sydney, NSW 2060 and further entities, as required by local jurisdiction. Certain coverages are not available in all countries or locales. In the US, risk engineering services are provided by The Zurich Services Corporation.

42

FERMA ACTIVITIES VISIT FERMA MEET OUR EXPERTS!

COME AND VISIT THE FERMA STAND AND THE ASSOCIATION VILLAGE TO

If you want to learn more about FERMA’s Certification project, FERMA experts will be available to answer your question on:

• Learn about FERMA’s social media networks and how you can get involved • Hear about FERMA’s upcoming activities and projects

Michel Dennery



16.00 - 16.30

Michel Dennery

6 October

• Meet our local association representatives and get more information on their activities and projects

5 October

11.00 - 11.30



• Find out more about FERMA’s future and strategy

FIRST AID TRAINING

5 October



12:45 - 13.15 16:00 - 16:30

13.00 - 13.30 11.00 - 11.30 13.00 - 13.30 15.30 - 16.00 6 October

Isabel Martinez Isabel Martinez Johan Willaert

Isabel Martinez 10.30 - 11.00 12.30 - 13.00 15.30 - 16.00

FERMAGORA PROGRAMME

5 OCTOBER

6 OCTOBER

11.00 - 11.30

AIG: Daniel Malmvarn

Beyond Insurance – helping your business, stay in business

12.45 - 13.15

Generali: Fernando Duarte

Global Construction Operations need innovative professional solutions

16.00 - 16.30

Willis: Rob de Jonge

Demystifying Analytics – Why is everyone talking about it?

10.30 - 11.00

Swiss Re Corporate Solutions: Roy Baumann

Parametric solutions - a powerful complement to traditional catastrophe insurance

12.30 - 13.00

Marsh

13.00 - 13.30

JLT: Sam Tiltman

Risk Diversity in a changing world – it’s time for a different approach!

15.30 - 16.00

Lloyd’s: Nick Beecroft

The changing profile of global risk

09.30 - 10.00

Marsh: Anne Masson

Shaping the Future of Gender Equality (in the Insurance Industry)

10.00 - 10.30

FERMA International SOS: Jorge Luzzi & Laurent Fourier

FERMA Travel Risk Management, a European Trends

7 OCTOBER

CONVERSATION CORNER Sponsored by

THE CONVERSATION CORNER IS LOCATED AT LEVEL 1 OF THE EXHIBITION, NEXT TO SALA PERLA

Take the opportunity to tell us what you think about the Forum by stopping by the conversation booth sponsored by Willis and recording a short video. You can leave a message for FERMA about your expectations on Profession – Innovation – Diversity. It is reality TV FERMA style! 43

ACKNOWLEDGEMENTS The Forum Committee would like to thank the following for their contribution towards the success of the event: CITY OF VENICE VENICE EXHIBITION AND CONFERENCE CENTRE (VELA) TARGET MOTIVATION REAKTLAB

MEDIA PARTNERS COMMERCIAL RISK EUROPE

INSURANCE CONNECT

STRATEGIC RISK

CAPTIVE MAGAZINE

RISK & INSURANCE

CAPTIVE INSURANCE TIMES

FERMA TV IS KINDLY PROVIDED BY BRANDFORMULA

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helping your business survive and thrive

Come and visit us at our exhibition booth, number 17 on Level 1 at Palazzo del Casinò.

ferma.marsh.com

Search ‘AIG for Business’ in the App Store or on Google Play SM

TM

Free, convenient and easy to access, this newly created App brings together all of our expert services designed to help safeguard our clients’ assets. The app is free to download via the App Store and Google Play, for smartphones and tablets. The Beyond Insurance App has been developed to make the relevant value added services easily accessible for our clients and brokers. For more information please contact your local AIG representative.

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Apple, the Apple logo, iPhone, iPad, and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Google Play is a trademark of Google Inc. Insurance and services provided by member companies of American International Group, Inc. Coverage may not be available in all jurisdictions and is subject to actual policy language. For additional information, please visit our website at www.AIG.com. Registered in England: company number 1486260. Registered address: The AIG Building, 58 Fenchurch Street, London EC3M 4AB. AIG Europe Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority.