July 21, 2011 In this issue

EmQuest Customer Support - Toll Free Number:

• EmQuest – Toll free number

Our working hours are from 0800AM to 0800PM Sat - Thu and from 0500PM to 1000PM on Fri.

• EK – Special fares for Ramadan

All agents from Abu Dhabi, Al Ain and Northern Emirates (and mobiles users) can contact Customer support on the Toll Free number 800 EMQUEST (3678378).

• LX – Automated Seat Reservation

Dubai agents can continue to call on the normal Number 04 7085656.

• EY – Umrah flights • GF – Updates • ET – Net On Fares • KU – Ramadan Promo • IY – Flights DXBKUL/JKT • CX – Ramadan Specials • QR – Kids fly Free

Emirates offers special fares for Ramadan Celebrating the month of Ramadan Emirates is offering passengers some excellent fares to 32 select destinations across Europe, Africa, the Middle East, Far East and the Indian Sub-Continent. Customers can save up to 20 per cent to certain destinations when travelling in Economy or Business Class. The offer is valid for sales from the 14th July to 20th August for outbound travel between the 21st July to 30th September – blackout periods apply.

• AB – Win Goodie bags • CA – Eid Break Promo • MH – Updates

Further information on this offer can be found by visiting www.emirates.ae or through your local Emirates Sales Office. Terms & conditions apply.

• VS – Baggage Allowance

Automated Seat Reservation upon entering Miles & More Number in GDS Systems

• KQ – Flights NBO-OUA

SWISS has a new process for seat reservations in place. Upon entering the Miles & More number, the system instantly books a generic seat on LX flight segments based on the seat preference stored in the Miles & More profile. Please find a short description of the process below: •

• •

The generic seat reservation is transferred to the GDS not immediately but shortly after the Miles & More number was entered. If you wish to book different seats (generic or specific), it is necessary to wait until the seats are transferred to your system. Otherwise your new seat request will be declined since seats were already booked. If multiple passengers are travelling in one booking record, the seat preference of the first entered Miles & More number is applied. Status members are recognized. If no seat preference is stored in the profile, no seat is assigned.

The automated seat assignment shall increase the number of passengers with already booked seats before departure and support your daily work. For further information, please contact SWISS offices at 04-3816141 / 02-6225500.

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UMRAH Flights During Ramadan 2011 Etihad Airways, the National Airline of the United Arab Emirates, will be operating extra flights between Abu Dhabi and Jeddah during the month of Ramadan. These flights will operate to/from the Hajj terminal in Jeddah and will be displayed in your respective GDS’s with 4 digits. As per Saudi immigration regulation, the flights can carry only Umrah visa holders. All other passengers holding normal visas to the Kingdom of Saudi Arabia will have to be booked and travel on the regular scheduled operations. Non conformity with this regulation will result in passengers being offloaded at departure. You are kindly requested to disseminate the above information among your staff and all concerned and ensure that bookings to/from Jeddah on these flights are strictly for Umrah visa holders only, to avoid inconvenience to our customers! For further assistance please not hesitate to contact Etihad Airways Sales department on 04 3432961/ 04 3432945 Email: [email protected]

Fly & Stay in Bahrain: Gulf Air, in partnership with top 5 star hotels in Bahrain and in conjunction with Bahrain Summer Festival is offering amazing packages to fly and stay in Bahrain. For more information please contact Gulf Air on 02-6516888 or Abu Dhabi on 02-6143208/6143230, Al Ain 03-7514141/7654300.

Falconflyer: Gulf Air’s all new Frequent Flyer Programme is a new way of being rewarded for flying our skies. Every flight adds up to take you to a new level each with its own privileges. The more you fly, the more the benefits. So enroll now, earn miles and enjoy the rewards. For enquiries or to send feedback please email to: [email protected] or contact Gulf Air Abu Dhabi on 026143208 / 02-6143230, Al Ain on 03-7514141/03-7654300.

Ethiopian Airlines Goes Net On Fares. Please be informed that Ethiopian Airlines are non commissionable effective 01AUGUST'2011 for tickets issued in UAE for outbound and inbound journey. We at Ethiopian Airlines thank you all for the continuous support given and look forward for the same. For inquiries please call our toll free number: 8000 2000 257

Valid for travel 1st August to 25th August 2011 Sectors: Far East, Fra/Gva, Bom/Del,Maa,Dac,Cmb/Isb/Cok. For more information: 04-2281106 //[email protected]

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Flights to KUL / JKT from Dubai th

rd

Yemenia is pleased to announce its 3 weekly non-stop flight ex. DXB to KUL/JKT every Tuesday effective 26 July 2011 Next day*** Kuala Lumpur / Jakarta to Dubai Day of Operation

Flt No.

Dep.*

Arr.

Sunday Wednesday Thursday

IY863 IY865 IY863

1325 1700 1725

1840 1945 2025

Aircraft type A330 A330 A330

Operation

Remarks

JKT- DXB KUL - DXB KUL - DXB

existing th Eff.27 July existing

Dubai to Kuala Lumpur / Jakarta Day of Operation

Flt No.

Dep.*

Arr.

Saturday Tuesday Thursday

IY862 IY864 IY862

2240 2350 0020

1200* 1600* 1625*

Aircraft type A330 A330 A330

Operation

Remarks

DXB - KUL -JKT DXB - JKT - KUL DXB - JKT - KUL

existing th Eff. 26 July existing

For any further information, please contact Yemenia Reservation & ticketing at 04 2596797; 06 569 6025; 06 744 6409; 07 228 6211; 02 634 2005 or email your queries to [email protected]

Ramadan Specials We are introducing special fares for a limited period! Ramadan Specials 1) Companion GV2 fares 2) Business Class 1Month RT fares 3) Special Fares on lower RBD's Sales period: 20 JUL 2011 - 24 AUG 2011 Outbound travel: 01 AUG 2011 - 24 AUG 2011 Kindly log-on to cxagents.com to access the promo sheets under UAE FARE SHEETS --> PROMOS. The faresheet guide is updated under CURRENT FARES. Systems will be updated accordingly. Please disseminate this information to all frontline staff. Happy Selling!!

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Fly With Qatar Airways And Your Kids Fly For Free!!!! (pay only the taxes & surcharges for kids) The offer is valid from UAE to selected cities as shown below: ORIGIN

DESTINATION

DXB & AUH

AFRICA: ALGIERS, CAIRO, DAR ES SALAAM, JOHANNESBURG, KHARTOUM, LUXUR, NAIROBI, SEYCHELLES, TUNIS, CASABLANCA AMERICA: HOUSTON, MONTREAL

FAR EAST: BANGKOK, KUALA LUMPUR, PHUKET, MELBOURNE, MANILA, SAIGON & SINGAPORE EUROPE: ATHENS, PARIS, COPENHAGEN, ANKARA, FRANKFURT, GENEVA , ISTANBUL, LONDON (HEATHROW), MANCHESTER, MUNICH, VIENNA, ZURICH ISC: AHMEDABAD, AMRITSAR, BANGALORE, BOMBAY, CALICUT, KOLKATA, DELHI, GOA, ISLAMABAD, KARACHI, KATHMANDU, MALE COLOMBO,DHAKA

• • •

Outbound travel between 01 August until 23 August 11 Inbound travel must be completed on or before 31 August 11. Sales validity 07 July till 23 August 11.

Terms and conditions Apply. For any further information, please contact your respective Sales Personnel or our 24 hours call centre on 04 229 2229 // 02 026210007. ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------****Qatar Airways Operating to a New Destination KOLKATA commencing 27 Jul 2011******* Outbound QR 127 Daily AUH 1 DOH 1505 1500 QR 294 Daily DOH CCU 1940 0310+1 Inbound QR 295 Daily CCU DOH 0410 0700 QR 124 Daily DOH CCU 0755 0955 For further information, please contact Qatar Airways Call Centre 02-6210007. * Sale with immediate effect until 31 Aug 2011. * Travel from start of operations until 31 Oct 2011. * Fares exclude airport taxes and fuel surcharges.

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Win Your airberlin Goodie Bags by Participating in the Below Contest To Enroll please follow below 3 steps. ….. 1) Book an AB ticket on Sabre from 15th July - 31st July. 2) Answer the following questions. 3) Email the answers along with the copy of the tickets to [email protected]. ******* airberlin Trivia ******* 1) 2) 3) 4) 5)

How many non stop flights a week from Dubai to Berlin (TXl) will airberlin operate from winter 2011 onwards? Name the 3 main hubs of airberlin? How many countries and destinations does airberlin serve? Name the FFP of airberlin? airberlin will become the member of which Alliance?

***Please email all your entries to [email protected] .The last date to receive all entries will be on 31st July 2011.*** "Five lucky winners will be announced on 4th August 2011 " So hurry!!! Don't miss out on this great offer!!!!! Happy Selling!!!!

Air China EID Break Promotion Grab the chance to visit and enjoy Incredible places….. Unforgettable Holiday….. at Affordable prices!!! Beijing 5 days/4nights and Beijing – Shanghai 5 days/ 4nights – For more information and reservations, please contact your preferred travel agent or Air China directly on: Tel: 009714 2718555 Fax: 009714 2718894 Email: [email protected] Website: www.airchina.com

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Updates from Malaysia Airlines • • •

Codeshare services MH/EY ex AUH: - To avoid any rejection, before issuing the tickets record PNR numbers from operating carrier as well as marketing carrier. Limo service: - provided to all business class passengers to/from Dubai airport to/from entire UAE if travelling to KUL and beyond. DJ-MH partnership: – DJ-Virgin Australia’s destinations in Australia & New Zealand are now available for direct sale/ticketing by travel agents on MH document.

For further details please call 04-3970221 or 04-3970250

Virgin Atlantic update Baggage Allowance Cabin

Upper Class

Check-in Baggage Allowance

Hand Baggage Allowance

Chauffeur service Complimentary

3 Pcs up to 32 Kgs each

Two pieces of hand baggage, not to exceed 16kg (35lbs) in combined weight, with no bag weighing more than 12kg.

NA

Premium Economy

2 Pcs up to 23 Kgs each

1 piece of hand baggage not to exceed 6kg in weight.

NA

Economy

1 Pc up to 23 Kgs each

1 piece of hand baggage not to exceed 6kg in weight.

NA

For Excess baggage rates and details, please logon to www.virgin-atlantic.com or call 04 4060600.

Flights to Ouagadougou out of Nairobi Effective July 15th 2011 Kenya Airways has commenced flights to Ouagadougou in Burkina Faso. The new route, the 55th of the airline’s global destinations, and 45th in Africa, will see Kenya Airways strengthen its presence in West Africa with direct flights to Burkina Faso’s capital city. The new destination will be serviced with a Boeing 737 –700, twice a week every Friday and Monday out of Nairobi.

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