Course/Learning Objectives
406281 - Information Society & eGovernment eEurope
At the end of the course students should have: z
· an understanding of the role of information in both the public and private sectors.
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· an understanding of the evolution, structure, nature, and environment of ICT.
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· an understanding of how technological developments affect social systems, and conversely how social systems affect the nature and use of technology for information exchange.
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· an understanding of trends in professions in information studies.
U.S. Vice President Al Gore meets Dr. Frisch on issues of Information Society & e-Government 4 p.m. – 7 p.m HS 28
Oct 11 – Oct 25 - Nov 8 - Nov 29 - 2004 W. Frisch Exam/Paper: Dec 13 &J an 17 –2005
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What is the purpose of this course? z
Prerequisits/Instruction Methods
Lecture 406281 provides an introduction to the economic, political, and social dimensions of the information-rich environment in which we live.
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We examine the relationship between ICT and society and consider transformative changes and long term consequences of growing rates of information emission and consumption.
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We investigate how do states, societies and citizens change as a result of participation in digital networks.
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We focus on the practical impact of eEuropes strategies for the information society.
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Prerequisites There are no prerequisites for this course.
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Instructional Methods Lectures and class discussions with partly virtual-learning units will be the primary methods of instruction for this course. Guest lecturers will be featured as appropriate.
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Suggested Readings & Course Material All appropriate background reading materials are distributed to your e-mail account and some are available @ www.unvie.ac.at/frisch/ . Selfenrolement for this course no - by subscription @ www.univie.ac.at/frisch/.
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Goals for the Course
Schedule of Topics
· to identify and analyse key works within the field, which had have a significant impact on research and professional practice.
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Oct 11: 17:30 Daniel Konrad (A-Sit) - eSignature Oct 25: 17:30 Alexander Leiningen-Westenburg z
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· to provide an informed perspective on the phenomena and processes of interest to the field. · to identify and consider contemporary issues and trends that shape the field.
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Guest Readers
The goals of this course are to: z
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(IKT) – eNational Policies
Nov 8: 16:30 Vesna Hassler ( EU-Patent) – ePatent Nov29: 16:15 Arthur Winter (BMfF ) – e-Government 18:00 Helmut Fallmann (Fabasoft) – ePublicAdmin (subject to change)
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What is eEurope?
Term Paper z
An initiative within the EU to ensure Europe benefits from the emerging Information Society operating along 3 key Action Lines (or objectives):
Students will select a topic for research on the WWW and archival materials throughout the semester, for use as documentary material in support of a term paper, and demonstrate basic skills in analysis and presentation of such materials in an appropriate academic format.
Major Area/Sub-Areas research targets: w Informatics and Society w Informatics, Voting and Political Parties w Informatics and Government w Ethical and Legal Issues related to Informatics
IST - Information Society Technologies (Programme) provides a single and integrated approach to the convergence of information processing, communications and media technologies.
Research Tutorial at: http://www.vts.rdn.ac.uk/tutorial/politician W. Frisch
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Research Targets –Term Paper z
Students will select a topic for research on the WWW and archival materials throughout the semester, for use as documentary material in support of a term paper, and demonstrate basic skills in analysis and presentation of such materials in an appropriate academic format style.
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Major Area/Sub-Areas research targets:
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Informatics and Society Informatics, Voting and Political Parties w Informatics and Government w Ethical and Legal Issues related to Informatics w
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Europe´s Way to the Information Society z
From State Monopoly to the Base Technology of the Information Society - “Information Society is more than Telecommunications” (Clinton/Gore 'White Paper': 1993).
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Bangemann-Report 1994 “Europe and the global information society”. "An information society is a means to achieve so many of the Union's objectives" Recommendation to the European Council meeting in Corfu 1994. The report was followed by an action plan "Europe's Way to the Information Society” which identified four areas of interest where the actions had to take place: 1-The regulatory and legal framework; 2-Infrastructure liberalization; 3-establishment of an authority at European level; 4-Standardization Interconnection and interoperability
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Cheaper, faster, secure internet, Investing in people and skills, Stimulate the use of the internet.
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Europe and the global information society
Evaluation Methods z
Bangemann-Report Member of the High-Level Group on the Information Society
Chapter I:
The Information society –new ways of living and working together Chapter II: A market-driven revolution Chapter III: Completing the agenda Chapter IV: The buildinmg blocks of the information society Chapter V: Financing the information society a task for the private sector Chapter VI: Follow-up An Action Plan – summary of recommendation
Grades in this course will be given in in the following manner:
Critical Reaction Papers (25%) Term Paper (25%) z Exam (25%) z Class participation (25%) z z
Students will write a 5-9-page term paper on a topic selected in consultation with the instructor from the list of Major Research Areas.
http://europa.eu.int/ISPO/infosoc/backg/bangeman.html The paper more or less a copy of the Clinton/Gore white paper.
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Multi-annual Community Work Programme MODINIS
eEurope 2005 Action Plan
Sets four generic objectives: 1. to monitor performance of and within Member States and to compare it with the best in the world.
launched at the Seville European Council in June 2002 • It’s aim is to make the European Union the most competitive and dynamic knowledge based economy in the world. • It seeks to develop modern public services and a dynamic environment for eBusiness through widespread availability of broadband access at competitive prices and a secure information infrastructure. As a direct result of the initiative, governments and public administrations within the EU, including the 10 new members, must meet demanding targets in relation to their IT and communications infrastructures. W. Frisch
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2. to support efforts made by Members States in the framework of eEurope, at national, regional or local level, by analysis of eEurope good practices. 3. to analyse the economic and societal consequences of the Information Society with a view to facilitating policy discussions particularly in terms of industrial competitiveness and cohesion as well as in terms of social inclusion. 4. to prepare for the establishment of the future structure at European level for network W. and information security issues. 16 Frisch
Information Society I
Core objective of eEurope 2005 z
Information Society is a term for a society in which the creation, distribution, and manipulation of information has become the most significant economic and cultural activity.
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An Information Society may be contrasted with societies in which the economic underpinning is primarily Industrial or Agrarian.
is to connect everyone and everything online • governments, schools, hospitals and businesses so that Europe becomes a better and more efficient place to live and do business. • eEurope 2005 is predicated on improving the widespread availability of broadband networks by the end of next year to create the most robust platform for secure services, applications and content.
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Useful Links eEurope
Information Society II
http://www.eeurope2005.org/links.html General community information - EU Institutions - EU Legislation - EU European Commission Directorates - EU European Agencies
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Information society is seen as successor to industrial society. In sociology, industrial society refers to a society with a modern societal structure.
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Such societies are often marked by a rapid increases in the size of the service sector, as opposed to manufacturing, and an increase in the amount of information technology, often leading to an "Information Age".
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Information, knowledge and creativity are the new raw materials of such an economy.
EU associated measures - eEurope - ICT standards - One stop information for Businesses and Citizens W. Frisch
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IT & Society
Information Society III z
three different views on how IT and society are changing one another:
The term information society is a translation of the Japanese jôhô shakai (情報社 , Umesao), which means the highest stage of societal evolution is seen in analogy to biological evolution.
View #2: Newly internetworked IT allows people acting in their own self-interest to indirectly affect the experiences of other people.
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Some theoreticians -- namely Ulrich Beck, Anthony Giddens and Manuel Castells -- argue that we are located in the middle of a transformation
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There is currently no universally accepted concept of what exactly can be termed information society and what shall rather not so be termed. W. Frisch
View #1: Becoming socialized means learning what kinds of behavior are appropriate in a given social situation.
View #3 There is a move away from a hierarchical society into a society in which boundaries are more permeable. “globalization”= simultaneously being intensely global & intensely local
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What is Information Literacy in an IS? An information literate person is one who: z recognizes that accurate and complete information is the basis for intelligent decision making z recognizes the need for information z formulates questions based on information needs z identifies potential sources of information z develops successful search strategies z accesses sources of information including computerbased and other technologies z evaluates information z organizes information for practical application z integrates new information into an existing body of knowledge z uses information in critical thinking and problem solving W. Frisch
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A virtual community is one in which the interaction is done by using the Internet. – Also known as an Internet community or an
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Digital Divide – the gap between those that have information technology and those that do not. – Within countries and among countries. – In 2001, only 5 % of the world’s population used the
Web, and the vast majority of this 5 % was located in the developed world. – Yet the Web has the potential to turn poor countries such
as India into economic powerhouses & dissolve rigid social barriers. – Cyber cafes - One instrument for closing the digital
divide. W. Frisch
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How will IT connectivity and telecommunications capabilities develop globally and what will be the implications? Will struggles over taxation, privacy, security, trade and other issues surrounding the Internet hinder its full economic potential?
electronic community. – An Internet community may have millions of
members and as a result could have significant effects on e-markets. z GeoCities (geocities.com) has grown to many million members in less than two years.
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What is Digital Divide?
Key Issues Globalization of IT
What is a Virtual Community? z
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Gartner Groups Strategic Planning Assumption: By 2005, less than 10 percent of the world ’s population will not have at least some form of access to the Internet (predicted with 0.4 probability).
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Writing a Research Proposal
Assignment I
the research proposal has two major, practical functions:
Teach yourself with the
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• It helps you to structure your thinking about how to approach an answer to your problem.
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• It convinces your adviser and readers that you have thought through the parameters of your problem and have a good strategy for solving it.
„Internet Politician“ Tutorial that lets you practise your Internet Information Skills http://www.vts.rdn.ac.uk/tutorial/politician W. Frisch
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We talked about z
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A typical proposal will:
The Course Syllabus - Learning Objective -Prerequisits & Instruction Methods - Guest reader schedules – List of Research topics - Term paper - Evaluation & grading eEurope – What is it? – Way to eEurope - Bangemann - Core objectives - Action Plan 2005 -Useful links
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Defintions – Informations Society, Information Literacy, Virtual Community, IT& Society, Digital Divide, Key Issues Globalization & IT
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Assignment – Course subscription – eTutorial „Information Skills“ - Internet Research - Next Prgm. Guest Reader Konrad - eSignature
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• Identify a practical or research problem and its context, specifying z
(a) the situation that has given rise to the problem, and z (b) the need that is met in addressing the problem.
• State a clearly defined research question you intend to ask in order to solve this problem. 26
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This question should be a combination of
• Guest Reader Daniel Konrad (A-Sit) „Electronic Signature“
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(a) the subject you intend to explore; (b) the question you intend to answer about your subject; (c) the significance of your answer in solving the problem and others like it, (d) elaboration of the different implications of the research question, substantively linking it to the setting in which it fits; and (e) discussion of why the question is important (intellectually, practically, and theoretically). W. Frisch
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Writing a Research Proposal
Next class Nov 8
Not everyone will attempt a research project that is structured around a formal hypothesis test. But this does not mean that you will not have “priors” as to what you expect to find, make those “priors” explicit as much as possible.
• Summarize the literature you have gathered so far and show its relationship to answering your question. What clues does the literature provide you as to what answers you might find to your questions?
• Describe the methodology or methodologies you would need to engage in to gather further evidence to answer your question, including i.e. library or on-line resources W. Frisch
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Guest Reader 16:15 Dr. Vesna Hassler (EU-Patent Agency)
„ePatent Information Systems“ W. Frisch
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Structure for preparing a proposal •
Proposal Title: One line (10 word maximum) description of research idea.
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Abstract Project description : Include what you intend to do, how you intend to do it, and why it is important. The abstract can be very brief, e.g.:
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The project description should be concise and to the point. For ease of understanding it might be divided into sections such as 1) Specific Aims; 2) Background Information; 3) Project Description; 4) Methods; and 5) Potential Impact.
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Provide the start of a working bibliography and links.
www.univie.ac.at/frisch/isegov/aushaengUniWien/VOws04.html W. Frisch
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Online Styles – 3 common Types of Electronic Resources
Agenda Oct 25
TYPE 1: Formal document, i.e., a journal article, newsletter, government document, or book retrieved from proprietary databases (journal indexes).
16:00 Proposal for Research-Term Paper TYPE 2: Formal document, i.e., a journal article, newsletter article, government document, or book, retrieved directly from the Internet site. It has a URL by
Guest Reader 17:00 Alexander Leiningen-Westenburg (CIO) „Federal IT Strategy“ W. Frisch
which it can be can be freely and directly accessed. It is not retrieved from a proprietary database.
TYPE 3: Regular Internet sites, i.e., common Web pages. It is a not a formal document, i.e., it is a plain-old Web page. It is not an online journal article, newsletter, government document, or book. 33
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EXAMPLE I EXAMPLES FOR JOURNAL ARTICLES RETRIEVED FROM A PROPRIETARY DATABASE. Articles without a printed version, i.e., the journal is only an electronic one--there is no printed version. Amundson, Norm. "A Concentric Career Counseling Model." ERIC Digests. 2 Dec. 1997. U.S. Dept. of Education. 2 May 2002. . Articles with a printed version Freund, Bob. " Wisconsin Bank to Buy Three Marquette Bank Branches in Minnesota." Knight-Ridder/Tribune Business News. 17 Jan. 2002. General BusinessFile ASAP. Gale Group. Troy State Univ. Lib. 21 Sep. 2002 . W. Frisch
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DIAGRAMED EXAMPLE for a journal article retrieved from a proprietary database:
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Freedom of Information Act (FOIA) US Department of Justice http://www.usdoj.gov/
Like all federal agencies, the Department of Justice (DOJ) generally is required under the Freedom of Information Act (FOIA) to disclose records requested in writing by any person. However, agencies may withhold information pursuant to nine exemptions and three exclusions contained in the statute. The FOIA applies only to federal agencies and does not create a right of access to records held by Congress, the courts, or by state or local government agencies. Each state has its own public access laws that should be consulted for access to state and local records.
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Columbia Guide to Online Style Humanities Style Burka, Lauren P. "A Hypertext History of Multi-User Dimensions." MUD History. 1993. http://www.utopia.com/talent/ lpb/muddex/essay (2 Aug. 1996). Scientific Style Burka, L. P. (1993). A hypertext history of multi-user dimensions. MUD history. http://www.utopia.com/ talent/ lpb/muddex/essay (2 Aug. 1996). W. Frisch
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