EMPLOYMENT PLAN The participant’s Primary Goal is to:
;Obtain employment in the one of the following possible areas: 1. Legal Secretary
(Area of interest)
2. Administrative Assistant (Area of interest)
3. Receptionist (Area of interest)
within
; 6 months-12 months
12 months-24 months
24 months - 48 months
COMMUNITY SERVICE TRAINING Based on my employment goals, I will complete my Community Service Assignment training at Montgomery County Department of Aging (Name of Host Agency) as a Receptionist to help me improve (Community Service Assignment Title)
my skills in the following areas: Greeting the public, making appointments, operating PBX telephone, and answering inquiries. I will train at this host agency and staff will reevaluate my placement at this Host Agency at my next reassessment and IEP update by March 30, 2012. (Date)
TRAINING NEEDED In order to achieve my employment goal I will need to complete the following tasks: MY EDUCATION/ TRAINING
5 Certification in Customer Service Training Where: Montgomery Community College
Start Date: 01/05/12
End Date: 02/28/12
Community College training in ____________________________________________________
Where: __________________________ Start Date: ________ End Date: _________ Short term Skills training in _______________________________________________________
Where: __________________________ Start Date: ________ End Date: _________
SSAI Initial Individual Employment Plan ‐ Revised 12/08/11
1
Initial Individual Employment Plan
; Computer Classes: Microsoft Word Other:
;
Excel
Acrobat Adobe
Internet
Where: Montgomery Community College Start Date: 12/15/11 Educational Classes ESL GED
JOB READINESS TOOLS MY CONTACT INFORMATION ; Have a working phone with an answering machine or voice mail and a professional message Date to be completed: 12/05/11
; Have a professional email address
Date to be completed: 12/05/11
; Check my online profiles (Facebook, LinkedIn, MySpace, etc.) to make sure that my public image is professional (if applicable)
Date to be completed: 12/12/11
MY SUPPORT NETWORK
; Have a network of friends and business associates who I can call on for help editing my resume, job leads, coaching, and other employment related assistance
Date to be completed: 12/05/11
; Have a list of references (co-workers, supervisors, people you have supervised, vendors, customers, etc,) who I am in contact with, who know me and my work well enough to be able to provide me with a strong employment reference Date to be completed: 03/30/12
MY JOB APPLICATION
5 5 5 5 5
Understand the duties and requirements of the job that I’m interested in applying for Understand the industry that I’m interested in getting into or returning to Understand the organization that I’m interested in applying to Have a resume that shows that I have the skills, knowledge, and experience needed to successfully do the job that I’m applying for Have a cover letter that describes the qualities or experience I have that makes me a good fit for the position I’m applying for Date to be completed: 03/30/12
MY INTERVIEW
Practice interviewing
Date to be completed: ________
Wear appropriate outfit to an interview
Date to be completed: _______
SSAI Initial Individual Employment Plan ‐ Revised 12/08/11
2
Initial Individual Employment Plan Are my goals SMART? 9Specific 9Measurable 9Achievable 9Realistic 9 Time-Framed Initial IEP ACTION PLAN Goal 1: To obtain a full time position as a legal secretary in a law firm Task 1: Placement at a host agency to practice skills and learn new ones Action Step 1: Work at your community service assignment at the Montgomery County Department of Aging to renew skills in answering the phone and using the PBX system as well as greeting customers.
Timeframe: 06/30/2012 11/30/2011
11/15/2011
Task 2: Take a keyboard typing class at the Montgomery Community College
03/15/2012
Action Step 1: Register for keyboard typing class at the college
12/05/2011
Task 3: Complete Customer Service certification training at the Montgomery Community College Action Step 1: Obtain a certificate on community service Task 4: Develop a current resume that is ready for use in job applications Action Step 1: Develop a draft resume
SSAI Initial Individual Employment Plan ‐ Revised 12/08/11
01/05/12 – 02/28/12
Timeframe: March, 2012 03/30/2012
03/15/2012
3
Initial Individual Employment Plan SUPPORTIVE SERVICES Based on the previously identified barriers please identify the Supportive Services needed (and referrals to be made) to overcome identified barriers:
Supportive Services Needed
Referral to
Referred by
Date of Referral
Bus passes to get to the Community College
Metro Access
Project Director
11/30/2011
Glasses
Lion’s Club
Project Director
11/30/2011
AGREEMENT I understand that this plan will help me in obtaining unsubsidized employment through my community service assignment and training received at the aforementioned host agency. I have assisted in the completion of my Individual Employment Plan (IEP) and I agree with the listed steps to be completed. I also understand that failure to follow through on this plan may result in my termination from the program.
SSAI Initial Individual Employment Plan ‐ Revised 12/08/11
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Initial Individual Employment Plan Case Management Note Space: Ms. Job has never worked before; however, her late husband was an attorney and she assisted him in his practice. She has an idea of how a law firm functions and the tasks performed by the administrative staff.
Name of source of information: Glendale Johnson His or her phone number: 301-578-0000 His/her organization name: Senior Service America, Inc. His/her title or relationship to participant: Project Director Name or initials of person making note: gvj Date the following information was obtained: 11/30/2011 Date the information was recorded (if different from when information was obtained): ______________________________________________________________________________________
SSAI Initial Individual Employment Plan ‐ Revised 12/08/11