IBM GTS STRATEGIC OUTSOURCING DELIVERY 6300 DIAGONAL HIGHWAY BOULDER, CO 80301, USA This is a multi-site certificate, additional site details are listed in the appendix to this certificate
Bureau Veritas Certification certify that the Management System of the above organisation has been assessed and found to be in accordance with the requirements of the management system standards detailed below. Standard
ISO/IEC 20000-1: 2011 Scope of Certification THE PROVISION OF IT INFRASTRUCTURE SERVICES TO CUSTOMERS OF DELIVERY CENTERS OPERATING UNDER THE GLOBAL DELIVERY FRAMEWORK (GDF) CONSTRUCT Certification cycle start date: 7 DECEMBER, 2013 Subject to the continued satisfactory operation of the organisation’s Management System, this certificate expires on: 6 DECEMBER, 2016 Original Certification date: 7 DECEMBER, 2010 Certificate No. IND13.0175P File No. 6035465
Versıon 3, Revision Date : 24 June 2016
Jacques Matillon Managing Director Certification body address: 67/71 Boulevard de Château, 92200 Neuilly-sur-Seine, France Local office: Bureau Veritas Certification France, 60 Avenue Du General de Gaulle, 92 046 PARIS LA DEFENSE CEDEX Further clarifications regarding the scope of this certificate and the applicability of the management system requirements may be obtained by consulting the organisation. To check this certificate validity please call: +33 (0) 4 78 66 82 80
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IBM GTS STRATEGIC OUTSOURCING DELIVERY 6300 DIAGONAL HIGHWAY BOULDER, CO 80301, USA Bureau Veritas Certification have issued this appendix to the Certificate of Approval awarded to the above named Organisation STANDARD
ISO/IEC 20000-1 : 2011 LOCATION OF SITES BRAZIL (HORTOLANDIA) RODOVIA JORNALISTA FRANCISCO AGUIRR BAIRRO CHACARAS ASSAY HORTOLANDIA SP - 13186-900 – BRAZIL BRAZIL (TUTÓIA) RUA TUTÓIA 1157, PARAÍSO, 04007-900 – SÃO PAULO/SP, BRAZIL BRAZIL (RIO DE JANEIRO) AV. PASTEUR, 138/146, BOTAFOGO, 22290-900 – RIO DE JANEIRO/RJ, BRAZIL BRAZIL (BELO HORIZONTE) AV. AFONSO PENA, 4001 – 6º ANDAR, BELO HORIZONTE, MG, BRAZIL INDIA (GURGOAN) DLF IBM ASF INSINGIA SEZ BLOCK B AND D KINGS CANYON GAWAL PAHARI, GURGOAN FARIDABAD PAHARI ROAD, GURGOAN-122003 INDIA
Certificate No. IND13.0175P File No. 6035465
Versıon 3, Revision Date : 24 June 2016
Jacques Matillon Managing Director Certification body address: 67/71 Boulevard de Château, 92200 Neuilly-sur-Seine, France Local office: Bureau Veritas Certification France, 60 Avenue Du General de Gaulle, 92 046 PARIS LA DEFENSE CEDEX Further clarifications regarding the scope of this certificate and the applicability of the management system requirements may be obtained by consulting the organisation. To check this certificate validity please call: +33 (0) 4 78 66 82 80
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IBM GTS STRATEGIC OUTSOURCING DELIVERY 6300 DIAGONAL HIGHWAY BOULDER, CO 80301, USA Bureau Veritas Certification have issued this appendix to the Certificate of Approval awarded to the above named Organisation STANDARD
ISO/IEC 20000-1 : 2011 LOCATION OF SITES INDIA (BANGALORE) EMBASSY GOLF LINKS BUSINESS PARK OFF INDIRANAGAR-KORAMANGLA INTERMEDIATE RING ROAD BANGALORE - 560 071 - INDIA INDIA (BANGALORE) MANYATHA EMBASSY BUSINESS PARK, BLOCK G1 AND K NAGAWARA RING ROAD, BANGALORE - 560 045, KARNATAKA INDIA INDIA (BANGALORE) PLOT NO 3, EPIP WHITEFIELD INDUSTRIAL AREA, FIRST TECH PARK HOODI VILLAGE, KRISHNARAJAPURAM, HOBLI, BANGALORE 560066, KARNATAKA - INDIA INDIA (HYDERABAD) MINDSPACE CYBERABAD, BUILDING NO.3 SURVEY NO. 64, APIIC SOFTWARE LAYOUT HITECH CITY, MADHAPUR, HYDERABAD - 500081 INDIA INDIA (HYDERABAD) DIVYASHREE ORION B4, SURVEY NO 66/1, AIDURGAM HYDERABAD - 500032, TELENGANA STATE INDIA
Certificate No. IND13.0175P File No. 6035465
Versıon 3, Revision Date : 24 June 2016
Jacques Matillon Managing Director Certification body address: 67/71 Boulevard de Château, 92200 Neuilly-sur-Seine, France Local office: Bureau Veritas Certification France, 60 Avenue Du General de Gaulle, 92 046 PARIS LA DEFENSE CEDEX Further clarifications regarding the scope of this certificate and the applicability of the management system requirements may be obtained by consulting the organisation. To check this certificate validity please call: +33 (0) 4 78 66 82 80
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IBM GTS STRATEGIC OUTSOURCING DELIVERY 6300 DIAGONAL HIGHWAY BOULDER, CO 80301, USA Bureau Veritas Certification have issued this appendix to the Certificate of Approval awarded to the above named Organisation CERTIFICATE NUMBER
ISO/IEC 20000-1 : 2011 LOCATION OF SITES INDIA (CHENNAI) DLF CHENNAI, NO. 1/124, SHIVAJI GARDEN MOUNT POONAMALEE ROAD MANAPAKKAM, NUNDAMBAKKAM POST CHENNAI 600089, TAMIL NADU INDIA INDIA (NOIDA) JDM TOWERS, PLOT B-19 SECTOR 62 GAUTAM, NOIDA 201307, UTTAR PRADESH INDIA INDIA (PUNE) CONGO BLOCK 1.3, RAJIV GANDHI INFOTECH PARK, PHASE 2, EMBASSY TECH ZONE, HINJEWADI, MARUNJI VILLAGE, PUNE 411057 INDIA INDIA (PUNE) TECH PARK ONE, TOWER B, SURVEY NO 191/2A/1/2 OFF AIRPORT ROAD, NEXT TO DON BOSCO SCHOOL, YERWADA, PUNE 411006 INDIA
Certificate No. IND13.0175P File No. 6035465
Versıon 3, Revision Date : 24 June 2016
Jacques Matillon Managing Director Certification body address: 67/71 Boulevard de Château, 92200 Neuilly-sur-Seine, France Local office: Bureau Veritas Certification France, 60 Avenue Du General de Gaulle, 92 046 PARIS LA DEFENSE CEDEX Further clarifications regarding the scope of this certificate and the applicability of the management system requirements may be obtained by consulting the organisation. To check this certificate validity please call: +33 (0) 4 78 66 82 80
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IBM GTS STRATEGIC OUTSOURCING DELIVERY 6300 DIAGONAL HIGHWAY BOULDER, CO 80301, USA Bureau Veritas Certification have issued this appendix to the Certificate of Approval awarded to the above named Organisation CERTIFICATE NUMBER
ISO/IEC 20000-1 : 2011 LOCATION OF SITES BUENOS AIRES, ARGENTINA URQUIZA – JJ URQUIZA 405, VICENTE LOPEZ, BUENOS AIRES B B1638DBA OLIVOS 1 – DR. NICOLAS REPETTO 3656, OLIVOS / VICENTE LOPEZ, BUENOS AIRES B B 1636CTL OLIVOS 2 – DR. NICOLAS REPETTO 3676 OLIVOS / VICENTE LOPEZ, BUENOS AIRES B B 1636CTL OLIVOS 3 – DR. NICOLAS REPETTO 3653 OLIVOS / VICENTE LOPEZ, BUENOS AIRES B B 1636CTL
TOKYO, JAPAN TOYOSU TECHNICAL CENTER 5-6-52 TOYOSU KOTO-KU, TOKYO 135-0061 - JAPAN KANAGAWA JAPAN SAGAMINO COMMAND CENTER 5-1-78 HIGASHIHARA, ZAMA-SHI 252-0004 – JAPAN
Certificate No. IND13.0175P File No. 6035465
Versıon 3, Revision Date : 24 June 2016
Jacques Matillon Managing Director Certification body address: 67/71 Boulevard de Château, 92200 Neuilly-sur-Seine, France Local office: Bureau Veritas Certification France, 60 Avenue Du General de Gaulle, 92 046 PARIS LA DEFENSE CEDEX Further clarifications regarding the scope of this certificate and the applicability of the management system requirements may be obtained by consulting the organisation. To check this certificate validity please call: +33 (0) 4 78 66 82 80
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IBM GTS STRATEGIC OUTSOURCING DELIVERY 6300 DIAGONAL HIGHWAY BOULDER, CO 80301, USA Bureau Veritas Certification have issued this appendix to the Certificate of Approval awarded to the above named Organisation CERTIFICATE NUMBER
ISO/IEC 20000-1 : 2011 LOCATION OF SITES OSAKA, JAPAN OSAKA TECHNICAL CENTER 1-2-13, SHINSENRI-NISHIMACHI, TOYONAKA-SHI 560 0083 - JAPAN NAKOU, JAPAN NAKOU COMMAND CENTER 1-6-27 NANKOKITA SUMINOE-KU, OSAKA 559-0034 - JAPAN JOHANNESBURG 70 RIVONIA RD SANDTON, JOHANNESBURG 2196 - SOUTH AFRICA TORONTO, CN 3600 STEELES AVE EAST MARKHAM ON L3R 9Z7 - CANADA RALEIGH 3060 CORNWALLIS DRIVE, RESEARCH TRIANGLE PARK, RALEIGH NORTH CAROLINA 27709 – USA
Certificate No. IND13.0175P File No. 6035465
Versıon 3, Revision Date : 24 June 2016
Jacques Matillon Managing Director Certification body address: 67/71 Boulevard de Château, 92200 Neuilly-sur-Seine, France Local office: Bureau Veritas Certification France, 60 Avenue Du General de Gaulle, 92 046 PARIS LA DEFENSE CEDEX Further clarifications regarding the scope of this certificate and the applicability of the management system requirements may be obtained by consulting the organisation. To check this certificate validity please call: +33 (0) 4 78 66 82 80
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IBM GTS STRATEGIC OUTSOURCING DELIVERY 6300 DIAGONAL HIGHWAY BOULDER, CO 80301, USA Bureau Veritas Certification have issued this appendix to the Certificate of Approval awarded to the above named Organisation CERTIFICATE NUMBER
ISO/IEC 20000-1 : 2011 LOCATION OF SITES BOULDER 6300 DIAGONAL HIGHWAY BOULDER, CO 80301 - USA DUBUQUE 700 LOCUST STREET DUBUQUE, IA 52001 - USA EAST FISHKILL 2070 ROUTE 52 HOPEWELL JUNCTION, NY 12533 - USA
COLUMBIA 2810 LEMONE INDUSTRIAL BLVD COLUMBIA, MO 65201 COSTA RICA PARQUE ZONA FRANCA AMERICA, CALLE LA RUSIA EDIFICIO F-30, SAN FRANCISCO DE HEREDIA - COSTA RICA SZEKESFEHERVAR BERENYI U. 72-100 SZEKESFEHERVAR 8000 – HUNGARY
Certificate No. IND13.0175P File No. 6035465
Versıon 3, Revision Date : 24 June 2016
Jacques Matillon Managing Director Certification body address: 67/71 Boulevard de Château, 92200 Neuilly-sur-Seine, France Local office: Bureau Veritas Certification France, 60 Avenue Du General de Gaulle, 92 046 PARIS LA DEFENSE CEDEX Further clarifications regarding the scope of this certificate and the applicability of the management system requirements may be obtained by consulting the organisation. To check this certificate validity please call: +33 (0) 4 78 66 82 80
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IBM GTS STRATEGIC OUTSOURCING DELIVERY 6300 DIAGONAL HIGHWAY BOULDER, CO 80301, USA Bureau Veritas Certification have issued this appendix to the Certificate of Approval awarded to the above named Organisation CERTIFICATE NUMBER
ISO/IEC 20000-1 : 2011 LOCATION OF SITES POLAND UL. MUCHOBORSKA 8, WOJDYLA BUSINESS PARK WROCLAW, 54424 POLAND CZECH REPUBLIC TECHNICKA 21, BRNO 61600 - CZECH REPUBLIC IRELAND OLDBROOK HOUSE 24/32 PEMBROKE ROAD DUBLIN 4 - IRELAND MALAYSIA BLOCK A, QUILL 18, LINGKARAN, TELNOKRAT 3 BARAT, CYBER 4, CYBERJAYA, SELANGOR DARUL EHSAN, 63000 - MALAYSIA
Certificate No. IND13.0175P File No. 6035465
Versıon 3, Revision Date : 24 June 2016
Jacques Matillon Managing Director Certification body address: 67/71 Boulevard de Château, 92200 Neuilly-sur-Seine, France Local office: Bureau Veritas Certification France, 60 Avenue Du General de Gaulle, 92 046 PARIS LA DEFENSE CEDEX Further clarifications regarding the scope of this certificate and the applicability of the management system requirements may be obtained by consulting the organisation. To check this certificate validity please call: +33 (0) 4 78 66 82 80
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