Hotel 05: Using Room Service Hi! How are you today? Todayʼ’s lesson is about “U s in g R o o m S e rv ic e . ” Letʼ’s make learning English fun! H o te l 0 5 : U sa n d o o s e rv iç o d e q u a rto
Exercise 1 | Vocabulary and Expressions(Vocabulário e Expressões) D ire ctio n s : Listen and repeat. (In stru çõ e s : Escute e repita.) V o ca b u la ry and E x p re ssio n s C a n I o rd e r a c o ffe e fo r ro o m s e rv ic e ? M a y I h a v e y o u r ro o m n u m b e r? C a n I a s k y o u a m o rn in g c a ll fo r to m o rro w ?
M e a n in g Posso pedir um café ao serviço de quarto? Em que quarto você está? Posso solicitar um serviço de despertador para amanhã?
Exercise 2 | Dialogue(Diálogo) D ire ctio n s : Read the dialogue aloud with your teacher. (In stru çõ e s : Leia o diálogo em voz alta com o seu professor.)
Scene: Mr. Thomas wants to order something for room service. He calls a hotel clerk. F ro n t d e s k : Hello, this is front desk. How may I help you? M r. T h o m a s : C a n I o rd e r a c o ffe e fo r ro o m se rv ice ? F ro n t d e s k : Certainly. M a y I h a v e y o u r ro o m n u m b e r? M r. T h o m a s : This is room 715. F ro n t d e s k : Thank you, sir. M r. T h o m a s : And c a n I a s k y o u a m o rn in g c a ll fo r to m o rro w ? F ro n t d e s k : Sure. Could you tell me what time you want us to place a call? M r. T h o m a s : At 4:30 A.M., please. F ro n t d e s k : Okay, sir. Do you have anything else for us to do for you? M r. T h o m a s : Thatʼ’s all. Thanks. F ro n t d e s k : Weʼ’ll bring coffee in 5 minutes. Thank you for calling.
Exercise 3 | Filling the Blank(Preenchendo os espaços)
D ire ctio n s : Fill in the blanks below. Have a role play with your teacher. (In stru çõ e s : Preencha os espaços abaixo. Pratique o diálogo com o seu professor.) Scene: A guest wants to order something for room service. He calls a room service number. R o o m s e rv ice : Hello, th is is ro o m se rv ice . G u e st: Hi, c o u ld y o u b rin g m e s o m e fo o d , p le a s e ? R o o m s e rv ice : Sure. Iʼ’ll ta k e y o u r o rd e r. G u e st: Thanks. I would to have Asian Chicken Salad, and Jo-‐‑‒Nigiri Set. R o o m s e rv ice : Iʼ’m , but weʼ’re currently out of Jo-‐‑‒Nigiri Set. May I suggest the Chefʼ’s Market Selection? Itʼ’s California Roll. G u e st: Not today, but thanks for your . Do you have Chirashi sushi instead? R o o m s e rv ice : Yes, we do. G u e st: Then Iʼ’ll one. R o o m s e rv ice : Sure. W h a t w o u ld y o u lik e to d rin k ? G u e st: Iʼ’ll have ice tea. R o o m s e rv ice : All right. Is th e re a n y th in g e ls e y o u ʼ’d lik e to o rd e r? G u e st: T h a tʼ’s a ll. T h a n k s . R o o m s e rv ice : Your food and drink will be brought to your room shortly. Enjoy your . G u e st: Thanks.
D ire ctio n s : Have a role play with your teacher in the situation below. (In s tru ç õ e s : Improvise e interprete a situação abaixo com o seu professor.) S itu a tio n : You are in a hotel and you would like to order a dinner. Call the room service and order what you would like to have. Your teacher will act as a receptionist.
Exercise 5 | Free Conversation(Conversação livre) D ire ctio n s : Take turns with your teacher in answering the questions. (In stru çõ e s : Reveze com o seu professor para responder as questões) 1. Have you used room service abroad? 2. Do you think ordering food or drink for room service is extravagant? Why do you think so? 3. Do you think hotel room service is efficient? 4. Have you given a tip to a room service attendant? 5. What hotel gave you the best room service in your experience?