Economic and Social Development: The New Learning

Economic and Social Development: The New Learning Professor Michael E. Porter Harvard Business School VII Americas Competitiveness Forum Panama City,...
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Economic and Social Development: The New Learning

Professor Michael E. Porter Harvard Business School VII Americas Competitiveness Forum Panama City, Panama October 4, 2013 This presentation draws on ideas from Professor Porter’s articles and books, in particular, The Competitive Advantage of Nations (The Free Press, 1990), “Building the Microeconomic Foundations of Competitiveness,” in The Global Competitiveness Report (World Economic Forum), “Clusters and the New Competitive Agenda for Companies and Governments” in On Competition (Harvard Business School Press, 2008), “Creating Shared Value” (Harvard Business Review, Jan 2011), the Social Progress Index Report (Social Progress Imperative) and ongoing related research. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means - electronic, mechanical, photocopying, recording, or otherwise - without the permission of Michael E. Porter. For further materials, see the website of the Institute for Strategy and Competitiveness (www.isc.hbs.edu), FSG (www.fsg.org) and the Social Progress Imperative (www.socialprogressimperative.org).

The Dual Challenges of Development

Social Development

Economic Development

• There is a powerful connection between economic and social development, that goes in both directions • Successful development requires improving the economic and social context simultaneously 20131004—Panama Development Presentation—FINAL

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Copyright 2013 © Professor Michael E. Porter

Economic and Social Development: The New Learning 1. Strategy for Economic Development 2. Measuring Social Development

3. Business as a Driver of Social and Economic Development

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Prosperity Performance Latin America and the Caribbean

PPP-Adjusted GDP per Capita, 2011 ($USD) $20,000

Average: 4.68% Bahamas Mexico

$18,000

Chile

Panama Argentina Suriname (11.79%, $16,670)

St Kitts & Nevis

$16,000

Uruguay Antigua & Barbuda

$14,000

Venezuela

$12,000

Trinidad and Tobago

Costa Rica

$10,000

Grenada

$8,000

Guatemala

Brazil

St Vincent & The Grenadines

Dominican Republic Colombia Dominica Ecuador

Belize St Lucia

Cuba Peru

Average: $10,583

Guyana

$6,000

El Salvador Jamaica

Paraguay Bolivia

$4,000 Nicaragua

$2,000 $0 0.0%

Honduras

Haiti

1.0%

2.0% 3.0% 4.0% 5.0% 6.0% 7.0% 8.0% Growth in Real GDP per Capita (PPP-adjusted), CAGR, 2001-2011

9.0%

10.0%

Source: EIU (2012), author’s calculations 20130711—UNDP Competitiveness Presentation — v2 — July 1st, 2013

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Competitiveness and Economic Development • Successful economic development only occurs by improving competitiveness

A nation (or state) is competitive to the extent that firms operating there are able to compete successfully in the regional and global economy while supporting high and rising wages and living standards for the average citizen • Competitiveness depends on the long-run productivity of a location as a place to do business - Productivity of existing firms and workers - Ability to achieve high participation of working age citizens in the workforce • Competitiveness is not: - Low wages - A weak currency - Jobs per se

20130711—UNDP Competitiveness Presentation — v2 — July 1st, 2013

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What Determines Competitiveness?

Endowments



Endowments, including natural resources, geographical location, population, and country size, create a foundation for prosperity, but true prosperity arises from productivity in the use of endowments

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What Determines Competitiveness?

Macroeconomic Competitiveness Sound Monetary and Fiscal Policies

Endowments • Macroeconomic competitiveness sets the economy-wide context for productivity to emerge, but is not sufficient to ensure productivity • Endowments, including natural resources, geographical location, population, and country size, create a foundation for prosperity, but true prosperity arises from productivity in the use of endowments 20131004—Panama Development Presentation—FINAL

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What Determines Competitiveness? Microeconomic Competitiveness Quality of the Business Environment

State of Cluster Development

Sophistication of Company Operations and Strategy

Macroeconomic Competitiveness Sound Monetary and Fiscal Policies

Endowments • Productivity ultimately depends on improving the microeconomic capability of the economy and the sophistication of local competition revealed at the level of firms, clusters, and regions

• Macroeconomic competitiveness sets the economy-wide context for productivity to emerge, but is not sufficient to ensure productivity • Endowments, including natural resources, geographical location, population, and country size, create a foundation for prosperity, but true prosperity arises from productivity in the use of endowments 20131004—Panama Development Presentation—FINAL

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Improving the Quality of the Business Environment Context for Firm Strategy and Rivalry

• Local rules and incentives that encourage investment and productivity Factor (Input) Conditions

• Access to high quality business inputs – – – –

Qualified human resources Capital availability Physical infrastructure Scientific and technological infrastructure

– e.g. incentives for capital investments, IP protection, sound corporate governance standards

Demand Conditions

• Open and vigorous local competition − Openness to foreign competition − Strict competition laws

• Sophisticated and demanding local needs

Related and Supporting Industries

– e.g., Strict quality, safety, and environmental standards

• Availability and quality of suppliers and supporting industries

• Many things matter for competitiveness • Successful economic development is a process of successive upgrading, in which the business environment improves to enable increasingly sophisticated ways of competing 20131004—Panama Development Presentation—FINAL

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Developing Clusters Tourism in Cairns, Australia Public Relations & Market Research Services

Travel Agents

Tour Operators

Food Suppliers

Attractions and Activities

Hotels

Government Agencies e.g., Australian Tourism Commission, Great Barrier Reef Authority

Local Transportation

e.g., theme parks, casinos, sports

Souvenirs, Duty Free

Property Services

Maintenance Services

Local Retail, Health Care, and Other Services

Airlines, Cruise Ships

Restaurants

Banks, Foreign Exchange

Educational Institutions

Industry Groups

e.g., James Cook University, Cairns College of TAFE

e.g., Queensland Tourism Industry Council

Sources: HBS student team research (2003) - Peter Tynan, Chai McConnell, Alexandra West, Jean Hayden 20131004—Panama Development Presentation—FINAL

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What Determines Competitiveness?

Microeconomic Competitiveness Quality of the Business Environment

State of Cluster Development

Sophistication of Company Operations and Strategy

Macroeconomic Competitiveness Human Development and Effective Political Institutions

Sound Monetary and Fiscal Policies

Endowments

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Geographic Influences on Competitiveness

Nation

Regions and Cities

• Regions are the most important economic unit for competitiveness in larger countries, especially countries beyond subsistence development 20131004—Panama Development Presentation—FINAL

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Prosperity of Mexican States $180,000

Campeche

Mexico Real Growth Rate of GDP per Capita: 1.36%

(-4.9%, $333,700)

$160,000

Distrito Federal

Nuevo Leon

Gross Domestic Product per Capita , 2010 (in constant 2003 Mexican Pesos)

$140,000

$120,000 Tabasco Coahuila

$100,000

Baja California Sur Querétaro Aguascalientes Sonora

Quintana Roo Tamaulipas Colima

Chihuahua

$80,000

Jalisco

Baja California Durango

Guanajuato Yucatán

Morelos

$60,000

Mexico GDP per Capita: $77,212

Sinaloa San Luis Potosí

México

Puebla

Michoacán

Nayarit Veracruz

Zacatecas

Hidalgo Tlaxcala Chiapas

$40,000

Guerrero Oaxaca

$20,000

$0 -1.5%

-0.5%

0.5%

1.5%

2.5%

3.5%

4.5%

Real Growth Rate of GDP per capita, 2003-2010 Source: INEGI. Sistema de Cuentas Nacionales de México 20131004—Panama Development Presentation—FINAL

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Traded Cluster Composition of the Puebla Economy 16.0%

Overall change in the Puebla Share of Mexican Traded Employment: +0.09%

14.0%

Construction Materials

Textiles

Puebla’s national employment share, 2008

Apparel

12.0% Automotive

10.0%

Employment 2003-2008 Added Jobs

8.0%

Building Fixtures, Equipment and Services

Lost Jobs

Processed Food

Furniture

6.0% Education and Knowledge Creation

4.0%

Leather and Related Products

Forest Products

Puebla Overall Share of Mexican Traded Employment: 4.20%

Distribution Services Heavy Machinery

2.0%

0.0% -2.0%

Information Technology

Chemical Products

-1.0%

0.0%

1.0%

Change in Puebla’s share of National Employment, 2003 to 2008

2.0%

3.0% Employees 5,000 =

Source: Prof. Michael E. Porter, Cluster Mapping Project, Institute for Strategy and Competitiveness, Harvard Business School; Richard Bryden, Project Director. Contributions by Prof. Niels Ketelhohn. 20131004—Panama Development Presentation—FINAL

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The Role of Regions in Economic Development • Many essential levers of competitiveness reside at the regional level • Regions specialize in different sets of clusters

• Regions are a critical unit in competitiveness • Each region needs its own distinctive strategy and action agenda – Business environment improvement

– Cluster upgrading – Improving institutional effectiveness

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Geographic Influences on Competitiveness

Neighboring Countries

Nation

Regions and Cities

• Economic coordination and integration with neighboring countries is a major force of productivity and competitiveness 20131004—Panama Development Presentation—FINAL

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Economic and Social Development: The New Learning 1. Strategy for Economic Development 2. Measuring Social Development

3. Business as a Driver of Social and Economic Development

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Social Development What is Social Progress?

Social progress is the capacity of a society to meet the basic human needs of its citizens, establish the building blocks that allow citizens and communities to enhance and sustain the quality of their lives, and create the conditions for all individuals to reach their full potential

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Driving Social Development • Economic progress has a positive impact on social progress, but rising GDP per Capita does not guarantee social progress • We must measure social progress directly in order to understand performance and inform improvement • The Social Progress Index is a new tool to do so − Separate from economic indicators − Holistic framework − Outcomes rather than inputs − Relevant to all countries • By separating social and economic progress, we can better understand overall country performance and how social and economic performance are linked

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Social Progress Index Model

Social Progress Index

Basic Human Needs

Foundations of Wellbeing

Opportunity

Nutrition and Basic Medical Care

Access to Basic Knowledge

Personal Rights

Air, Water, and Sanitation

Access to Information and Communications

Personal Freedom and Choice

Shelter

Health and Wellness

Inclusion and Equity of Opportunity

Personal Safety

Ecosystem Sustainability

Access to Higher Education

Does a country provide for its people’s most essential needs?

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Are the building blocks in place for individuals and communities to enhance and sustain wellbeing?

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Is there opportunity for all individuals to reach their full potential?

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Social Progress Index: 2013 Rankings 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24. 25.

Sweden United Kingdom Switzerland Canada Germany United States Australia Japan France Spain Korea, Rep. Costa Rica Poland Chile Argentina Israel Bulgaria Brazil United Arab Emirates Turkey Dominican Republic Colombia Thailand Peru Mexico

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26. 27. 28. 29. 30. 31. 32. 33. 34. 35. 36. 37. 38. 39. 40. 41. 42. 43. 44. 45. 46. 47. 48. 49. 50. 21

Philippines Paraguay Tunisia Georgia Viet Nam Jordan China Russian Federation Kazakhstan Botswana Sri Lanka Morocco Indonesia South Africa Egypt, Arab Rep. Ghana Bangladesh India Senegal Kenya Rwanda Mozambique Uganda Nigeria Ethiopia Copyright 2013 © Professor Michael E. Porter

Social Progress Index vs. GDP per Capita 70 Sweden

65

United Kingdom

Social Progress Index

South Korea

60

Costa Rica

Spain

Japan France

Chile

Switzerland Canada United States Germany Australia

Poland Israel

Argentina Bulgaria

55

Dominican Republic Thailand Brazil Paraguay Colombia Turkey 50 Philippines Jordan Peru Mexico Georgia Tunisia Russia Vietnam China Kazakhstan Sri Lanka Morocco Botswana 45 Indonesia Egypt Ghana South Africa Senegal

40

India

35

Kenya Bangladesh Rwanda Mozambique Uganda Nigeria Ethiopia

United Arab Emirates

30 $0

$10,000

$20,000

$30,000

$40,000

$50,000

$60,000

PPP-Adjusted GDP per Capita, 2011 ($USD)

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Brazil Social Progress Scorecard Overall Rank 18 Basic Human Needs

30

Foundations of Wellbeing

20

Opportunity

16

Nutrition and Basic Medical Care

27

Access to Basic Knowledge

26

Personal Rights

15

Undernourishment Depth of food deficit Maternal mortality rate Stillbirth rate Child mortality rate Prevalence of tuberculosis

29 31 25 23 24 24

Adult literacy rate Primary school enrollment Secondary school enrollment Women's mean years in school

32 25 19 30

Political rights Freedom of speech Freedom of assembly/association Private property rights Women's property rights

17 12 1 18 1

Air, Water and Sanitation

28

Access to Information and Communications

20

Personal Freedom and Choice

16

Indoor air pollution attributable deaths Outdoor air pollution attributable deaths Access to piped water Rural/urban access to improved water source Access to improved sanitation facilities Access to wastewater treatment

31 18 16 34 29 24

Mobile telephone subscriptions Internet users Fixed broadband subscriptions Press Freedom Index

14 20 22 17

Basic religious freedoms Contraceptive prevalence rate Access to childcare Freedom over life choices

26 3 17 13

Shelter

23

Health and Wellness

31

Inclusion and Equity of Opportunity

Availability of affordable housing Access to electricity

28 22

Personal Safety

46

Homicide rate Level of violent crime Perceived criminality Political terror

47 39 36 38

Life Expectancy Obesity Cancer death rate Deaths from cardiovascular disease & diabetes Deaths from HIV Availability of quality healthcare

27 27 27 22 45

Equity of opportunity for ethnic minorities Women treated with respect Community safety net Tolerance of immigrants Tolerance for homosexuals

1 43 9 13 6

Ecosystem Sustainability

21

Access to Higher Education

33

Ecological footprint of consumption CO2 emissions per capita Energy efficiency (use per $1,000 GDP) Water withdrawals per capita

29 20 29 20

Tertiary school enrollment Female tertiary enrollment

33 31

*

2

Brazil GDP per capita rank is 24th among sample of 50 countries *Safety net, tolerance and respect for minorities, women, and disadvantaged 20131004—Panama Development Presentation—FINAL

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Social Progress vs. Government Expenditure (% of GDP) 70

65

Switzerland

Sweden Canada United States

Social Progress Index

60

Australia

Costa Rica

55 Dominican Republic

Peru

50 Philippines

45

Chile Bulgaria

Thailand

Colombia

Turkey

Georgia Mexico Tunisia China Jordan Viet Nam Kazakhstan Botswana Sri Lanka South Africa Morocco

France

Spain Poland Israel

Brazil

Paraguay

Indonesia

India

40

Japan Argentina

United Arab Emirates

United Kingdom Germany

Korea, Rep.

Bangladesh

Ghana

Egypt, Arab Rep. Senegal Kenya Rwanda

Uganda

35

Russian Federation

Mozambique

Nigeria

Ethiopia

30

25

20 10%

15%

20%

25%

30%

35%

40%

45%

50%

55%

60%

Government Expenditure (% GDP) Government Expenditure Source: 2013 Index of Economic Freedom 20131004—Panama Development Presentation—FINAL

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The Social Progress Index: Key Findings • Economic development is necessary but not sufficient as a measure of national performance • Just as economic development helps social progress, social progress can enable sustainable economic development • Some approaches to economic development are less effective than others in advancing social progress, and even counterproductive, and vice versa • The amount of government spending (as a percent GDP) is an incomplete explanation for social progress performance

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The Social Progress Imperative: Driving to Action

The Social Progress Imperative is not just an Index, but a global effort designed to catalyze action at the country level. It aims to form and support National Committees of leaders and stakeholders in each country, and work jointly with them to mobilize policy changes and private sector initiatives to advance social progress.

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Economic and Social Development: The New Learning 1. Strategy for Economic Development 2. Measuring Social Development

3. Business as a Driver of Social and Economic Development

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The Role of Business in Society • Only business can create wealth and prosperity • Business is facing growing scrutiny as the cause or contributor to many of today’s societal challenges, not the solution

• Corporate social responsibility efforts are greater than ever, but the legitimacy of business has fallen • Government and NGO’s alone lack sufficient resources and capabilities to fully meet social challenges

We need a new approach

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The Role of Business in Society Evolving Approaches

Philanthropy

• Donations to worthy social causes

• Volunteering

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The Role of Business in Society Evolving Approaches

Philanthropy

Corporate Social Responsibility (CSR)

• Donations to worthy social causes

• Compliance with community standards

• Volunteering

• Good corporate citizenship • “Sustainability”

• Mitigate risk and harm

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The Role of Business in Society Evolving Approaches

Corporate Social Responsibility (CSR)

Creating Shared Value (CSV)

• Donations to worthy social causes

• Compliance with community standards

• Volunteering

• Good corporate citizenship

• Address societal needs and challenges with a business model

Philanthropy

• “Sustainability”

• Mitigate risk and harm

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CSR versus Shared Value Fair Trade

CSR

CSV

Fair Trade

Transforming Procurement

• Paying a higher price to farmers for the same products

• Collaborate with farmers to improve quality and yield

• Certification as a fair trade company

• Supporting investments in technology and inputs • Higher prices for better quality • Higher yield increases quantity produced

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Social Needs and Economic Value Creation Environmental Improvement Energy Efficiency

Education

Water Use

Company Productivity Community Economic Development

Workforce Skills

Health

Affordable Housing

Worker Safety

• Social deficits and environmental impact create economic costs for companies • Community weaknesses affect company productivity • Social needs represent the largest market opportunities 20131004—Panama Development Presentation—FINAL

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Levels of Shared Value I. Meeting social needs through products and underserved customers II. Redefining productivity in the value chain III. Improving the local and regional business environment

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Creating Shared Value in Products and Markets Jain Irrigation Systems

• Drip irrigation equipment for small farmers in Africa and India • Serves more than 4 million farmers worldwide as of 2012

• Reduces water use by over 40%

• Enables higher crop yields that improve food security while raising farmers’ income • Jain is now a $820 million company that is rapidly growing

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Creating Shared Value in Products and Markets Becton Dickinson Health Worker Safety

• There is pressing need to protect health workers from needle stick injuries that spread HIV and other infections • BD redesigned syringes to prevent accidental sticks

• Substantial reduction in health worker injuries • $2 billion in revenues in 2012, representing 25% of the company’s revenues • Largest source of company growth over the past two decades

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Shared Value in the Value Chain Fibria, Brazil • Fibria, the world’s leading manufacturer of chemical pulp, utilizes planted eucalyptus trees rather than native and old growth forests, and cultivation methods that incorporate partial native habitat • The company also encourages small-scale producers near its mills to plant eucalyptus in conjunction with other crops, assisting them with technical training and inputs

• Fibria achieves far greater land and water efficiency versus old growth forest production and traditional methods • Small scale producers currently contribute 27% of the raw materials utilized in Fibria mills, improving efficiency • 4000 households have significantly increased their income

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Shared Value in the Value Chain Consorcio Panamá Frío, Panamá • Consorcio Panamá Frío, the largest food supplier in Panamá, is committed to strengthening the cold value chain while improving the productivity of its suppliers • The company provides technical assistance to farmers to enable them to meet minimum quality standards and efficient flow of products to Consorcio’s collection centers

• The company has reduced waste of perishable food products and improved quality • Farmers have achieved an average of 21% improvement in good agriculture practices, 26% improvement in proper use of agricultural supplies and 68% improvement in cash management

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Improving the Business Environment: Upgrading Channels Arca Continental • Arca Continental is the second largest bottling company in Latin America, and one of the largest Coca-Cola bottlers in the world • Arca Continental established a program to train and invest in the microentrepreneur retailers who sell more than 60% of the Company’s products, including management, sales and marketing and merchandising • Invests in low energy use coolers and fixture improvements

• Participating retailers register sales increases of 25% or more, with improved customer satisfaction, leading to similar increases in the sales of Arca’s products • Arca Continental recovers its investment in 6 months or less • Beginning in Mexico, the program is being extended to Argentina and Ecuador 20131004—Panama Development Presentation—FINAL

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Integrating Across Levels Novartis in Rural India

Reconceiving Products and Markets • Portfolio of the appropriate and affordable medicines from the company’s patented, generics, and over-the-counter (OTC) businesses • Packaging of OTC medicines to address consumers’ limited ability to spend out-ofpocket on healthcare

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Redefining Productivity in Value Chain

Enabling Local Cluster Development

• Local sales teams that know the culture and speak the dialect, understand needs and reduce mistrust • A dense network of local distributors to reduce stock-outs

• A community health education program to address lack of healthseeking behavior • Frequent health camps for physicians in rural areas • Microfinance partners to improve healthcare infrastructure and access to working capital

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New Stakeholder Roles and Relationships • The focus on social impact unites the goals of companies, NGOs, and government • Shared value fosters new relationships between companies, philanthropists, NGOs, and government in addressing social issues

Traditional Roles

New Roles

NGOs

• Receive grants to deliver social services

• Partner in implementing new shared value business models

Governments

• Tax and regulate business; operate social programs

• Make platform investments and support shared value strategies; regulate to encourage shared value solutions

Philanthropists

• Donate to charitable causes

• Partner with companies and NGOs to catalyze shared value initiatives

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Creating Shared Value: Deciding Where to Concentrate Nestlé

Nutrition

Rural Development

Water

• Opportunities to create shared value are inevitably tied closely to a company’s particular businesses 20131004—Panama Development Presentation—FINAL

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Putting Shared Value Into Practice Dow Chemical • Dow has a legacy of innovation to solve problems (“solutionism”) • It recognized that global social issues represent huge market opportunities • The “Breakthroughs to World Challenges” program was created – Each business unit is challenged to apply “solutionism” to a range of global problems inspired by the MDGs

Example • Dow developed Omega-9 canola and sunflower seeds that produce cooking oil with no trans fats and low saturated fats • The technology yields twice the oil per hectare for farmers than soybeans

• The oils have longer shelf life and usage life for food processors

• One of Dow’s biggest selling product lines with total revenues of approximately $700 million 20131004—Panama Development Presentation—FINAL

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Shared Value and Company Strategy Whole Foods Markets Value Proposition • • •

Distinctive Activities •

Natural, fresh, organic, and freshly prepared foods and health items with excellent service at premium prices Cater to specialized nutritional requirements (gluten allergies, vegan, etc.) Serve educated customers who are passionate about food and a healthy lifestyle

• • • • • • • • •

Well-lit, inviting supermarket store formats with appealing displays and extensive prepared foods sections Produce section as “theater” Café-style seating areas with wireless internet for meals and meetings Each store carries local produce and has the authority to contract with the local farmers. Company provides low-interest loans if needed Nutrition information and education provided to shoppers along with products High touch in-store customer service via knowledgeable, flexible, and highly motivated personnel Flat compensation structure Own seafood procurement and processing facilities to control quality, sustainability and price from the boat to the counter Heavy emphasis on environmental sustainability in all activities Emphasis on supporting community development

• Whole Foods is the most economically successful food retailer in North America • Successful strategies in the future will embody a significant shared value dimension 20131004—Panama Development Presentation—FINAL

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Purpose Based Strategic Positioning

Traditional Positioning

New Positioning

Nestlé

• Food and Beverage Company

• Nutrition Company

Nike

• Footwear and Apparel Company

• Health and Fitness Company

Thermo Fisher

• Scientific and Laboratory Instruments Company

• Making the World Healthier, Cleaner, and Safer

• A clear social purpose opens up new opportunities for growth and profitability, while motivating and attracting consumers, business partners, employees, shareholders, and the public

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The Purpose of Business • Our purpose in business is to create shared value for society, not economic value for its own sake • Businesses acting as businesses, not as charitable givers, are arguably the most powerful force for addressing many of the pressing issues facing our society • Shared value will give rise to far broader opportunities for economic value creation • Shared value thinking will drive the next wave of innovation, productivity, and economic growth

• A transformation of business practice around shared value will give purpose to the corporation and represents our best chance to legitimize business again

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