| Desktop Client Installation To ensure that the ManagerPlus Desktop Client is installed correctly, it is important to follow the instructions in the order listed. As with other Windows installations, the process should complete within a few minutes. ManagerPlus recommends using the default destination folders for installation. Important Notes: the ManagerPlus Desktop Server Installation must be completed before initiating the Client Installation. Please see the “ManagerPlus Desktop Server Installation” instructions for assistance. The following instructions do not include screenshots for every step of the installation process. Please be sure to read each step carefully to avoid missing important information Prerequisites: + ManagerPlus Server + ManagerPlus support portal login credentials (instructions can be found in the activation email that was sent to the primary account contact upon purchase of ManagerPlus)
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Go to http://www.managerplus.com/support/ and log in. On the ManagerPlus Support home page, click on “Downloads/Upgrades,” then click on ManagerPlus Desktop Client to begin the download.
Run MPClient.exe once it has completed downloading.
Read through the terms of the ManagerPlus Software License Agreement and click “Accept” (3a) to proceed.
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Next, enter the password 5a756w73KD and click “Ok” (4a). Important note: The password is case-sensitive. Be sure to type in the password manually, as copying and pasting it may cause an error.
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On the “ManagerPlus Client - InstallShield Wizard” window, click “Next” (5a).
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Now you will see the Software License Agreement. Carefully read through this entire document—you can click “Print” (6a) if you’d like a paper copy for your records. Once you have read through this document, click “I accept the terms in the license agreement” and then click “Next” (6b).
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When the “Destination Directory” window appears, click “Next” (7a) to install to the default directory: C:\Program Files\ManagerPlus\
Note that ManagerPlus can be installed anywhere on a physical drive, this is just the default destination.
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For “Setup Type,” select “Complete” (8a) and click “Next” (8b).
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Next, select who will have access to the program once it’s installed by choosing from the two options listed (9a). ManagerPlus recommends selecting “Anyone who uses this computer (all users).” Once you’ve made a selection, you will be taken to the next step automatically. At this point a security window may appear asking you to confirm that you want the program to make changes to the hard drive, click “Yes” to proceed (not pictured).
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Once installation is complete you have the option to launch ManagerPlus. Check the box next to “Launch ManagerPlus Client” (10a) and then click “Finish” (10b).
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Important Note: If ManagerPlus Server is installed on the same computer you are currently installing ManagerPlus Client on, you can skip to step 14. The following steps are only necessary when installing ManagerPlus Client on a computer that does not have ManagerPlus Server installed on it.
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ManagerPlus client will now launch. Select the SQL Server instance you created for ManagerPlus (11a), and click “Next” (11b).
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Next, enter your SQL database credentials (if ManagerPlus’ instructions for SQL installation were used to set up your database, the default username will be “sa” and the recommended password was ManagerPlus1). Click “Next” (12a) to continue.
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Finally, select your ManagerPlus database and attachment database (we recommend selecting “Auto-select attachment database”), and click “Finish” (13a).
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The ManagerPlus Client “Configuration Wizard” will now launch. Click “Next” (14a) on the first step to begin.
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Select your country from the pull-down menu and click “Next” (15a) to proceed.
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Next, enter your company’s information and click “Next” (16a). Important note: in ManagerPlus Enterprise only, the company name listed here will be automatically set as the name of your primary entity within ManagerPlus. This can be changed at a later time.
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Next, choose an industry for your default settings. The industry you select here will establish service types, asset types, etc. All of these settings can be modified in the program later but we do recommend selecting one of the industries listed here. Click “Next” (17a) to continue.
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On the “Applications Settings” step, select your fiscal start month, determine when you’d like schedules to reset*, and select the inventory method** you use. These settings can be changed at any time by accessing the options menu in the Work Orders module. Click “Next” (18a) once you have configured these setting to proceed to the next step. *Learn more about the “Reset my schedules” setting here. **Learn more about inventory methods here.
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The configuration process is now complete, click “Finish” (19a) to exit the “Configuration Wizard.”
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Important Note: At this point, the core installation of ManagerPlus Desktop Client is complete. The following steps will address the initial login and program activation, which can be handled at a later time by a program administrator.
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Launch the ManagerPlus client. On the “Login” screen, enter “admin” as the User ID and leave the password blank. Click “Login” (20a).
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Enter a new password and save it for your records. Click “Ok” (21a) when you are done.
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Next, you will be asked to choose an activation method. An email with your serial number will be automatically sent to the primary contact listed for your company. Be sure to keep this number ready at hand as you proceed. Select the “Activate over the internet” option (22a) and proceed to the next step by clicking “Next” (22b). If for some reason you are unable to locate the activation email, contact ManagerPlus Technical Support.
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Enter the serial number from the activation email in the blank fields and click “Next” (23a).
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Your activation is now complete, click “Finish” (24a) to return to ManagerPlus.
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ManagerPlus Client installation is now complete.
