Classroom expectations for students

Department of Hospitality Management Date Course Title Pre-requisite (s) Hours 2015.9.14-2016.1.15 Hospitality English N/A 36 hours Credits 2 credi...
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Department of Hospitality Management

Date Course Title Pre-requisite (s) Hours

2015.9.14-2016.1.15 Hospitality English N/A 36 hours

Credits 2 credits Course Number 2411042 / A Co-requisite (s) No Out Of Class 0 Work Hours

Place and Time of Class Meeting

Dr. Chang,Yun-Hsi Room 30A Monday 15:00am -17:00 Name and Contact Information of Instructor

Dr. Chang, YunHsi Office: Student activity center, Room 509 Office Tel: (04)887-6660 ext: 7815 Email: [email protected] Book required

Essential Hospitality English Tourism, Hotels. & Restaurants (2013) Yen Yen Chan, Yen Yu Chen, Frank Levin & Peg Tinsley Cosmos Culture Ltd. 9789863180364

Classroom expectations for students Attendance Policy

Students are expected to attend all scheduled Institution classes for the courses that they are registered for and to achieve the goals set forth by each class instructor. Attendance is taken daily. Enrolled students are permitted no more than 1 “free” absence in one semester. Students missing up to 3 classes over the course of the semester will receive a one-letter grade deduction from their final course grade; missing more than 3 classes will result in failure of the course regardless of grade average. It is the student's responsibility to arrange to make up work missed because of an absence. Student Tardiness Policy

A student is considered tardy/late if he/she comes to class 15 minutes late. With three tardiness the student accumulates one full absence. If the student misses half of the class period, it is a full absence. When a student has more than 3 tardiness, the instructor will contact the Institution Coordinator of Student Affairs and the Academic 1|Page

Department of Hospitality Management Department, and request an intervention session with the student. The goal of the intervention session is to develop and implement an intervention program to help students learn new ways to save and manage time. NOTE: Plagiarism is defined as the use, without proper acknowledgment, of the ideas, phrases, sentences, or larger units of discourse from another writer or speaker. Plagiarism includes the unauthorized copying of software and the violation of copyright laws. Students who commit plagiarism will obtain a grade of “Failure” on their exam or assignment. Course Description (must correspond exactly to Catalog description)

Course content includes: Hotel and restaurant important English words and dialogue. Through the course description, so that students understand the hospitality industry commonly used English words, phrases and dialogue, and applied to future career practitioners engaged in the hotel and catering industry. In addition to learning the necessary English conversation, words, phrases and sentences, such as practical, extended learning in a more real with many foreign real photos or vivid illustrations, so learning English is no longer only imagined, uninteresting recite vocabulary; experiment immersive, real-life learning English essential. Learning Objectives

Nurture students with the hotel and catering industry expertise English ability Cultivate students' English sentence and essay writing skills Equip students with: Hospitality industry knowledge and practical operation ability, problem-solving ability. At the end of this course students will be able to: 1. Demonstrate an understanding of Hospitality English 2. Learn Waiting for a Table 3. Demonstrate an understanding of Ordering 4. Apply House specialty 5. Recognize Waiting to be served 6. Apply Check, please 7. Recognize Paying 8. Practice My Treat! 9. Demonstrate an understanding of Hotel Reservations 10. Learn Check-in 11. Demonstrate an understanding of Wake-up call 12. Apply Room Service 13. Recognize Asking for Help 2|Page

Department of Hospitality Management 14. Apply Laundry 15. Demonstrate Check-out Topical Outline and Schedule

DATE SPECIFIC OBJECTIVES

WEEK 1 Introduction of Hospitality English By the end of this week, students should be able to: 0-1 Describe the requirement of this course. 0-2 Explain brief contents of Hospitality English course 0-3 Define Understanding of the English pronunciation 0-4 understand Humanities enhance English conservation 0-5 Develop an international perspective of Hospitality English 0-6 Identify the digital learning network for this course.

TOPIC (S)

LEARNING ACTIVITIES

Discussion of syllabus The introduction of course and class requirements introduction of the Hospitality English Students will:  Invitation to course learning  Discussion of syllabus  Watch Tourism & Hospitality English related videos  Discuss in think-pair-share format for the topics  Learn topics related terminology

OUT OF CLASS Homework: 1. Review the syllabus WORK ASSIGNMENTS 2. Study plan 3. Preview —textbook chapter 1 DATE WEEK 2 SPECIFIC Waiting for a table OBJECTIVES By the end of this week, students should be able to: 1-1 Recognize the vocabulary of world famous gourmet food name 1-2 Interpret Waiting for a table textbook content 1-3 Explain the related vocabulary of Waiting for a table 1-4 Describe Make a reservation 1-5 Understand Eating out practical sentences. 1-6 Distinguish seats next to / by, seats in, seats on, seats at 1-7 Define Eating out related vocabulary TOPIC (S)

 

Describe world famous gourmet food in English. Interpret Waiting for a table the textbook content. 3|Page

    LEARNING ACTIVITIES

Department of Hospitality Management Recognize Eating out the practical conversation sentences. State Make a reservation Explain Seats next to / by, seats on, seats at, seats in .. Recognize related vocabulary

Students will:  Learn from the Instructor’s interpretation  Watch and listen Waiting for a table DVD and related videos  Follow in group practice format for the topics  List topics related terminology  Give small test in terminology

OUT OF CLASS Homework: WORK 1. Watch / Listen / Review the Ch. 1 DVD for this week, ASSIGNMENTS 2. Preview the Ch. 2 of textbook and DVD for the following week, 3. Practice and memorize the terminology DATE SPECIFIC OBJECTIVES

WEEK 3 Ordering By the end of this week, students should be able to: 2-1 Recognize the Western Menu food name 2-2 Interpret Ordering textbook content 2-3 Explain the related vocabulary of Ordering 2-4 Describe the name of Ordering Beef portion 2-5 Understand Ordering practical sentences. 2-6 Distinguish the term of How would you like your steak 2-7 Define Western Menu related vocabulary

TOPIC (S)

LEARNING ACTIVITIES

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Describe Western Menu in English. Interpret Ordering the textbook content. Recognize Ordering the practical conversation sentences. State Are you ready to order / May I take your order Explain the terms of Steak to be done Recognize related vocabulary of Western Menu

Students will:  Learn from the Instructor’s interpretation  Watch and listen Ordering DVD and related videos  Follow in group practice format for the topics  List topics related terminology  Give small test in terminology 4|Page

Department of Hospitality Management OUT OF CLASS Homework: WORK 1. Watch / Listen / Review the Ch. 2 DVD for this week, ASSIGNMENTS 2. Preview the Ch. 3 of textbook and DVD for the following week, 3. Practice and memorize the terminology DATE SPECIFIC OBJECTIVES

WEEK 4 House Specialty By the end of this week, students should be able to: 3-1 Recognize the vocabulary of Meat, Seafood, Vegetables name 3-2 Interpret House Specialty textbook content 3-3 Explain the related vocabulary of House Specialty 3-4 Describe What would you recommend 3-5 Understand House Specialty practical sentences. 3-6 Distinguish take (one’s) word 3-7 Define House Specialty related vocabulary

TOPIC (S)

LEARNING ACTIVITIES

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Describe Western Menu in English. Interpret House Specialty the textbook content. Recognize House Specialty practical conversation sentences. State What would you recommend Recognize related vocabulary of Meat, Seafood, Vegetables

Students will:  Learn from the Instructor’s interpretation  Watch and listen House Specialty DVD and related videos  Follow in group practice format for the topics  List topics related terminology  Give small test in terminology

OUT OF CLASS Homework: WORK 1. Watch / Listen / Review the Ch. 3 DVD for this week, ASSIGNMENTS 2. Preview the Ch. 4 of textbook and DVD for the following week, 3. Practice and memorize the terminology DATE SPECIFIC OBJECTIVES

WEEK 5 Waiting to be served By the end of this week, students should be able to: 4-1 Recognize the vocabulary of Western Cutlery 4-2 Interpret Waiting to be served textbook content 4-3 Explain the related vocabulary of Waiting to be served 4-4 Describe Take care of, right away, just a second 5|Page

Department of Hospitality Management 4-5 Understand Waiting to be served practical sentences. 4-6 Define Waiting to be served related vocabulary TOPIC (S)

LEARNING ACTIVITIES

 Describe the set of Western Cutlery in English.  Interpret Waiting to be served the textbook content.  Recognize Waiting to be served conversation sentences.  State How to use the Western cutlery  Recognize related vocabulary of Western cutlery Students will:  Learn from the Instructor’s interpretation  Watch and listen Waiting to be served DVD and related videos  Follow in group practice format for the topics  List topics related terminology  Give small test in terminology

OUT OF CLASS Homework: 1. Watch / Listen / Review the Ch. 4 DVD for this week, WORK ASSIGNMENTS 2. Preview the Ch. 5 of textbook and DVD for the following week, 3. Practice and memorize the terminology DATE SPECIFIC OBJECTIVES

WEEK 6 Check, please By the end of this week, students should be able to: 5-1 Recognize the vocabulary of Western currency 5-2 Interpret Check, please textbook content 5-3 Explain the related vocabulary of Check, please 5-4 Describe keep the change, How much does it come to 5-5 Understand Check, please practical sentences. 5-6 Define Check, please related vocabulary

TOPIC (S)

LEARNING ACTIVITIES

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Describe the Money Currency in English. Interpret Check, please the textbook content. Recognize Check, please practical conversation sentences. State the situation How much does it come to Recognize related vocabulary of money change

Students will:  Learn from the Instructor’s interpretation  Watch and listen Check, please DVD and related videos  Follow in group practice format for the topics  List topics related terminology  Give small test in terminology 6|Page

Department of Hospitality Management OUT OF CLASS Homework: 1. Watch / Listen / Review the Ch. 5 DVD for this week, WORK ASSIGNMENTS 2. Preview the Ch. 6 of textbook and DVD for the following week, 3. Practice and memorize the terminology DATE SPECIFIC OBJECTIVES

WEEK 7 Paying By the end of this week, students should be able to: 6-1 Recognize the vocabulary expression of Western Unit 6-2 Interpret Paying textbook content 6-3 Explain the related vocabulary of Paying 6-4 Describe How much do I owe you, ring up 6-5 Understand Paying practical sentences. 6-6 Define Paying related vocabulary

TOPIC (S)

LEARNING ACTIVITIES

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Describe the expression of Western Unit Interpret Paying the textbook content. Recognize Paying practical conversation sentences. State the situation How much do I owe you, I’m sorry Recognize related vocabulary of Western Unit

Students will:  Learn from the Instructor’s interpretation  Watch and listen paying DVD and related videos  Follow in group practice format for the topics  List topics related terminology  Give small test in terminology

OUT OF CLASS Homework: WORK 1. Watch / Listen / Review the Ch. 6 DVD for this week, ASSIGNMENTS 2. Preview the Ch. 7 of textbook and DVD for the following week, 3. Practice and memorize the terminology DATE SPECIFIC OBJECTIVES

WEEK 8 My Treat! By the end of this week, students should be able to: 7-1 Recognize the vocabulary expression of Suggestion 7-2 Interpret My Treat! textbook content 7-3 Explain the related vocabulary of My Treat! 7-4 Describe go Dutch, the western culture differences 7-5 Understand My Treat! practical sentences. 7|Page

Department of Hospitality Management 7-6 Define My Treat! related vocabulary TOPIC (S)

LEARNING ACTIVITIES

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Describe the expression of Suggestion Interpret My Treat! the textbook content. Recognize My Treat! practical conversation sentences. State the situation go Dutch Western culture differences Recognize related vocabulary of Suggestion

Students will:  Learn from the Instructor’s interpretation  Watch and listen My Treat! DVD and related videos  Follow in group practice format for the topics  List topics related terminology  Give small test in terminology

OUT OF CLASS Homework: 1. Watch / Listen / Review from Ch. 1 to Ch. 7 DVD for this week, WORK ASSIGNMENTS 2. Practice and memorize the terminology DATE SPECIFIC OBJECTIVES

WEEK 9 In this Midterm Exam, students should be prepared to: 1-1 Recognize the vocabulary of world famous gourmet food name 1-2 Interpret Waiting for a table textbook content 1-3 Explain the related vocabulary of Waiting for a table 1-7 Define Eating out related vocabulary 2-1 2-3 2-4 2-6 2-7

Recognize the Western Menu food name Explain the related vocabulary of Ordering Describe the name of Ordering Beef portion Distinguish the term of How would you like your steak Define Western Menu related vocabulary

3-1 3-2 3-3 3-5 3-1

Recognize the vocabulary of Meat, Seafood, Vegetables name Interpret House Specialty textbook content Explain the related vocabulary of House Specialty Understand House Specialty practical sentences. Define House Specialty related vocabulary

4-1 Recognize the vocabulary of Western Cutlery 4-2 Interpret Waiting to be served textbook content 4-3 Explain the related vocabulary of Waiting to be served 4-6 Define Waiting to be served related vocabulary 8|Page

Department of Hospitality Management 5-1 Recognize the vocabulary of Western currency 5-2 Interpret Check, please textbook content 5-3 Explain the related vocabulary of Check, please 5-6 Define Check, please related vocabulary 6-1 Recognize the vocabulary expression of Western Unit 6-2 Interpret Paying textbook content 6-3 Explain the related vocabulary of Paying 6-6 Define Paying related vocabulary 7-1 Recognize the vocabulary expression of Suggestion 7-2 Interpret My Treat! textbook content 7-3 Explain the related vocabulary of My Treat! 7-6 Define My Treat! related vocabulary TOPIC (S) LEARNING ACTIVITIES

Midterm Examination Students will:  Learn from the Instructor’s interpretation  Mid-term assessment  Write down right answers in terminology  Check the score on each assignment and participation record  Submit course feedback to instructor for improvement

OUT OF CLASS Homework: 1. Preview the Ch. 8 of textbook and DVD for the following week, WORK ASSIGNMENTS 2. Practice and memorize the terminology DATE SPECIFIC OBJECTIVES

WEEK 10 Hotel Reservation By the end of this week, students should be able to: 8-1 Recognize the vocabulary of Tourism lodging terminology. 8-2 Interpret Hotel Reservation textbook content 8-3 Explain the related vocabulary of Hotel Reservation 8-4 Describe Room types, How long do you plan to stay? 8-5 Understand Hotel Reservation practical sentences. 8-6 Define Hotel Reservation related vocabulary

TOPIC (S)

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Describe the expression of Tourism lodging terms Interpret Hotel Reservation the textbook content. Recognize Hotel Reservation practical conversation sentences. State the situation How long do you plan to stay, room types Recognize related vocabulary of Hotel Reservation 9|Page

Department of Hospitality Management LEARNING ACTIVITIES

Students will:  Learn from the Instructor’s interpretation  Watch and listen Hotel Reservation DVD and related videos  Follow in group practice format for the topics  List topics related terminology  Give small test in terminology

OUT OF CLASS Homework: WORK 1. Watch / Listen / Review the Ch. 8 DVD for this week, ASSIGNMENTS 2. Preview the Ch. 9 of textbook and DVD for the following week, 3. Practice and memorize the terminology DATE SPECIFIC OBJECTIVES

WEEK 11 Check-in By the end of this week, students should be able to: 9-1 Recognize the vocabulary / expression in Hotel Lobby 9-2 Interpret Check-in textbook content 9-3 Explain the related vocabulary of Check-in 9-4 Describe Hotel check-in practical sentences. 9-5 Understand Check-in practical sentences. 9-6 Define Check-in related vocabulary

TOPIC (S)

LEARNING ACTIVITIES

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Describe the expression of Tourism lodging terms Interpret Check-in the textbook content. Recognize Check-in practical conversation sentences. State the situation Have a pleasant stay, ring for (someone) Recognize related vocabulary of Check-in

Students will:  Learn from the Instructor’s interpretation  Watch and listen Check-in DVD and related videos  Follow in group practice format for the topics  List topics related terminology  Give small test in terminology

OUT OF CLASS Homework: WORK 1. Watch / Listen / Review the Ch. 9 DVD for this week, ASSIGNMENTS 2. Preview the Ch. 10 of textbook and DVD for the following week, 3. Practice and memorize the terminology DATE

WEEK 12 10 | P a g e

SPECIFIC OBJECTIVES

Department of Hospitality Management Wake-up call By the end of this week, students should be able to: 10-1 Recognize the vocabulary / expression in Hotel services 10-2 Interpret Wake-up call textbook content 10-3 Explain the related vocabulary of Wake-up call 10-4 Describe Hotel Wake-up call practical sentences. 10-5 Understand Wake-up call either .. or .. practical sentences. 10-6 Define Wake-up call related vocabulary

TOPIC (S)

LEARNING ACTIVITIES

    

Describe the expression of Hotel services terms Interpret Wake-up call the textbook content. Recognize Wake-up call practical conversation sentences. State the situation either .. or .. Recognize related vocabulary of Wake-up call

Students will:  Learn from the Instructor’s interpretation  Watch and listen Wake-up call DVD and related videos  Follow in group practice format for the topics  List topics related terminology  Give small test in terminology

OUT OF CLASS Homework: WORK 1. Watch / Listen / Review the Ch. 10 DVD for this week, ASSIGNMENTS 2. Preview the Ch. 11 of textbook and DVD for the following week, 3. Practice and memorize the terminology DATE SPECIFIC OBJECTIVES

WEEK 13 Room Service By the end of this week, students should be able to: 11-1 Recognize the vocabulary / expression in Hotel Room Service 11-2 Interpret Room Service textbook content 11-3 Explain the related vocabulary of Room Service 11-4 Describe Hotel Room Service practical sentences. 11-5 Understand Room Service pick up sentences. 11-6 Define Room Service related vocabulary

TOPIC (S)

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Describe the expression of Hotel Room Service terms Interpret Room Service the textbook content. Recognize Room Service practical conversation sentences. State the situation launder, pick up 11 | P a g e

 LEARNING ACTIVITIES

Department of Hospitality Management Recognize related vocabulary of Room Service

Students will:  Learn from the Instructor’s interpretation  Watch and listen Room Service DVD and related videos  Follow in group practice format for the topics  List topics related terminology  Give small test in terminology

OUT OF CLASS Homework: WORK 1. Watch / Listen / Review the Ch. 11 DVD for this week, ASSIGNMENTS 2. Preview the Ch. 12 of textbook and DVD for the following week, 3. Practice and memorize the terminology WEEK 14 DATE Laundry SPECIFIC OBJECTIVES By the end of this week, students should be able to: 12-1 Recognize the vocabulary / expression in Laundry 12-2 Interpret Laundry textbook content 12-3 Explain the related vocabulary of Laundry 12-4 Describe Laundry practical sentences. 12-5 Understand do (one’s) laundry expression 12-6 Define Laundry shop related vocabulary TOPIC (S)

LEARNING ACTIVITIES

 Describe the expression of Laundry terms  Interpret Laundry the textbook content.  Recognize Laundry practical conversation sentences.  State the situation do (one’s) launder sentence  Recognize related vocabulary of Laundry Shop Students will:  Learn from the Instructor’s interpretation  Watch and listen Laundry DVD and related videos  Follow in group practice format for the topics  List topics related terminology  Give small test in terminology

OUT OF CLASS Homework: WORK 1. Watch / Listen / Review the Ch. 12 DVD for this week, ASSIGNMENTS 2. Preview the Ch. 13 of textbook and DVD for the following week, 3. Practice and memorize the terminology DATE WEEK 15 SPECIFIC Asking for help OBJECTIVES 12 | P a g e

Department of Hospitality Management By the end of this week, students should be able to: 13-1 Recognize the vocabulary / expression in Asking for help 13-2 Interpret Asking for help textbook content 13-3 Explain the related vocabulary of Asking for help 13-4 Describe Asking for help practical sentences. 13-5 Understand lock out, duplicate key expression 13-6 Define Asking for help Hotel facilities related vocabulary TOPIC (S)

LEARNING ACTIVITIES

 Describe the expression of Asking for help terms  Interpret Asking for help the textbook content.  Recognize Asking for help practical conversation sentences.  State the lock out, duplicate key sentence  Describe the vocabulary of Hotel facilities terminology  Recognize related vocabulary of Asking for help Students will:  Learn from the Instructor’s interpretation  Watch and listen Asking for help DVD and related videos  Follow in group practice format for the topics  List topics related terminology  Give small test in terminology

OUT OF CLASS Homework: 1. Watch / Listen / Review the Ch. 13 DVD for this week, WORK ASSIGNMENTS 2. Preview the Ch. 14 of textbook and DVD for the following week, 3. Practice and memorize the terminology DATE WEEK 16 Check-out SPECIFIC OBJECTIVES By the end of this week, students should be able to: 14-1 Recognize the vocabulary / expression in Check-out 14-2 Interpret Check-out textbook content 14-3 Explain the related vocabulary of Check-out 14-4 Describe Check-out practical sentences. 14-5 Understand check out, traveler’s check expression 14-6 Define Hotel Check-out related vocabulary TOPIC (S)

LEARNING

 Describe the expression of Check-out terms  Interpret Check-out the textbook content.  Recognize Check-out practical conversation sentences.  State the check out, traveler’s check sentence  Describe the expression of Hotel check out terminology  Recognize related vocabulary of Check-out Students will: 13 | P a g e

ACTIVITIES

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Department of Hospitality Management Learn from the Instructor’s interpretation Watch and listen Check-out DVD and related videos Follow in group practice format for the topics List topics related terminology Give small test in terminology

OUT OF CLASS Homework: WORK 1. Watch / Listen / Review from Ch. 8 to Ch. 14 DVD for this week, ASSIGNMENTS 2. Practice and memorize the terminology DATE SPECIFIC OBJECTIVES

WEEK 17 In this Preparation of Final Exam, students should be be able to: 8-1 Recognize the vocabulary of Tourism lodging terminology. 8-2 Interpret Hotel Reservation textbook content 8-5 Understand Hotel Reservation practical sentences. 8-6 Define Hotel Reservation related vocabulary 9-1 Recognize the vocabulary / expression in Hotel Lobby 9-2 Interpret Check-in textbook content 9-3 Explain the related vocabulary of Check-in 9-6 Define Check-in related vocabulary 10-1 Recognize the vocabulary / expression in Hotel services 10-2 Interpret Wake-up call textbook content 10-3 Explain the related vocabulary of Wake-up call 10-4 Describe Hotel Wake-up call practical sentences. 10-5 Understand Wake-up call either .. or .. practical sentences. 11-1 Recognize the vocabulary / expression in Hotel Room Service 11-2 Interpret Room Service textbook content 11-3 Explain the related vocabulary of Room Service 11-4 Describe Hotel Room Service practical sentences. 12-1 Recognize the vocabulary / expression in Laundry 12-2 Interpret Laundry textbook content 12-3 Explain the related vocabulary of Laundry 12-4 Describe Laundry practical sentences. 12-6 Define Laundry shop related vocabulary 13-1 Recognize the vocabulary / expression in Asking for help 13-2 Interpret Asking for help textbook content 13-4 Describe Asking for help practical sentences. 13-6 Define Asking for help Hotel facilities related vocabulary 14 | P a g e

Department of Hospitality Management 14-1 Recognize the vocabulary / expression in Check-out 14-2 Interpret Check-out textbook content 14-4 Describe Check-out practical sentences. 14-6 Define Hotel Check-out related vocabulary TOPIC (S)

LEARNING ACTIVITIES

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Explain the related vocabulary of Hotel Reservation Recognize the vocabulary / expression in Hotel Lobby Explain the related vocabulary of Check-in Recognize the vocabulary / expression in Hotel services Interpret the vocabulary / expression in Hotel Room Service Define Laundry shop related vocabulary Recognize the vocabulary / expression in Asking for help Describe the vocabulary / expression in Check-out

Students will:  Learn from the Instructor’s interpretation  Watch and listen from ch. 8 to ch. 14 DVD and related videos  Follow in group practice format for the topics  List topics related terminology  Give small test in terminology

OUT OF CLASS Homework: WORK 1. Prepare the Final Exam– review from ch.8 to ch. 14 ASSIGNMENTS 2. Practice and memorize the terminology DATE SPECIFIC OBJECTIVES

WEEK 18 In this examination, students should be prepared & be able to: 8-1 Recognize the vocabulary of Tourism lodging terminology. 8-2 Interpret Hotel Reservation textbook content 8-5 Understand Hotel Reservation practical sentences. 8-6 Define Hotel Reservation related vocabulary 9-1 Recognize the vocabulary / expression in Hotel Lobby 9-2 Interpret Check-in textbook content 9-3 Explain the related vocabulary of Check-in 9-6 Define Check-in related vocabulary 10-1 Recognize the vocabulary / expression in Hotel services 10-2 Interpret Wake-up call textbook content 10-3 Explain the related vocabulary of Wake-up call 10-4 Describe Hotel Wake-up call practical sentences. 10-5 Understand Wake-up call either .. or .. practical sentences. 15 | P a g e

Department of Hospitality Management 11-1 Recognize the vocabulary / expression in Hotel Room Service 11-2 Interpret Room Service textbook content 11-3 Explain the related vocabulary of Room Service 11-4 Describe Hotel Room Service practical sentences. 12-1 Recognize the vocabulary / expression in Laundry 12-2 Interpret Laundry textbook content 12-3 Explain the related vocabulary of Laundry 12-4 Describe Laundry practical sentences. 12-6 Define Laundry shop related vocabulary 13-1 Recognize the vocabulary / expression in Asking for help 13-2 Interpret Asking for help textbook content 13-4 Describe Asking for help practical sentences. 13-6 Define Asking for help Hotel facilities related vocabulary 14-1 Recognize the vocabulary / expression in Check-out 14-2 Interpret Check-out textbook content 14-4 Describe Check-out practical sentences. 14-6 Define Hotel Check-out related vocabulary TOPIC (S) LEARNING ACTIVITIES

Final Examination Students will:  Write down the right answers for a Final Examination  Recall all training materials inclusive instructor interpretation, book content, videos and other related information to answer the questions  Submit course feedback to instructor for improvement

OUT OF CLASS WORK ASSIGNMENTS Instructional Methods

In developing methodological strategies, it is best to discuss them between teachers and students in an environment of freedom and mutual agreement in order to ensure that the students make them their own and take responsibility for their execution and for attaining the goals of this course. The following tactics may be used in this class: 16 | P a g e

1. 2. 3. 4. 5. 6. 7. 8. 9.

Department of Hospitality Management Instructor’s interpretation Vocabulary explanation Review of textbook in DVD format Review the instructor’s added related video Group discussions Pair conversation Q and A sessions Written submissions and written feedback One-on-one oral examinations

Instructional Materials and References



:食衣住行英語通



管理英文字彙 Vocabularies in Management 作者: 陳維立、海藍、 出版社: 全華 ISBN: 9789866468070



Instructor-designed course material (PowerPoint) available for download from MingDao University’s e-Learning platform

Live your life in English (2013), 作者::LiveABC, 出版社: 希伯崙 ISBN: ::978-986-6406-30-0

Assessment Criteria and Methods of Evaluating Students

90 – 100%  A+ 85 – 89% A 80 – 84%  A77 – 79%  B+ 73 – 76% B 70 – 72%  B67 – 69%  C+ 63 – 66% C 60 – 62%  C< 59%  F (Fail) Incomplete  I Withdraw W Distribution of Grade Elements

Attendance Participation Small Test Midterm Exam Final Exam

20% 20% 10% 25% 25% 17 | P a g e

Total:

Department of Hospitality Management 100 % Date Syllabus Was Last Reviewed: 2015/02/28

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