cio IOO

The 2010 index ★ AON Asia

★ Bangkok Bank Public Company











SINGAPORE A provider of risk management services, insurance and reinsurance brokerage, human capital, management consulting. Project: Implemented reporting platform to analyse revenue, earnings, clients, products, budgets and receivables management across the organisation’s Asia offices. Key Technologies/providers: Oracle PL/SQL scripts and procedures; Knowledge Management Solutions Pte Ltd for Qlikview Keith Edmonds, broking and finance systems manager Bernard S.Y. Fung, chairman and CEO













SINGAPORE A Singapore-based bakery shop specialising in chocolate-flavoured products. Project: Awfully Chocolate adopted a new ERP and POS systems to gain real-time visibility and control over its sales, inventory and accounting processes. As a result, the company achieved savings in man hours of up to 40 per cent overall, and improved order consolidation time from three hours to half an hour daily. Key Technologies/providers: Solution Details for Konverge ERP and POS systems; IBM for Power servers and SurePOS John Yap, co-founder







INDIA A manufacturer of electrical lamps, street lights poles and transmission towers. Project: Simultaneous implementation of ERP, CRM, SCM and BI systems. Key Technologies/providers: Sun Microsystems for servers and storage; Oracle for E-business Suite ERP modules, Siebel CRM Software, sales and marketing, Demantra Demand Management Solution, Advanced Supply Chain Planning Solution, i-Supplier portal for Suppliers, Oracle Business Intelligence platform, Sales Analytics Ready BI application, DBI for financial and procurement areas. Pratap Shankar Gharge, vice president and CIO Shekhar Bajaj, executive director

CIO • VOLUME 2 2010

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THAILAND A Bangkok-based hospital group. Project: Implementation of Electronic Medical Records (EMR) to integrate and centralise all medical records under the hospital. Key Technologies/providers: Trakcare; IBM for pSeries, Cognos TM1 Veerasak Kritsanapraphan, chief information executive Dr. Chatree Duangnet, CEO

★ Bangkok Metropolitan

★ Bajaj Electricals

THAILAND Established in 1944, Bangkok Bank has about 16 million customers and is Thailand’s largest bank. It is also the fifth largest regional bank in Southeast Asia. Project: Bangkok Bank unveiled Thailand’s first debit card using global standard EMV chip technology. This enables greater security for ATM transactions and shopping, helping to prevent fraud arising from card skimming and cloning. Key Technologies/providers: ACI; Diebold; NCR Suteera Sripaibulya, CIO Chartsiri Sophonpanich, president

★ Bangkok Hospital Group

★ Awfully Chocolate

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Administration Office (BMAO)

THAILAND The Administration Office formulates and executes policies concerning the management of Bangkok. Project: The Bangkok government deployed a wireless technology-based video surveillance network operating 24 hours in the city’s Chinatown, expected to strengthen BMAO’s existing security apparatus and facilitate improved traffic management. Key Technologies/providers: Motorola for outdoor wireless mesh solution Sithidech Niljaroen, chief of information system Dr Samart Tantiariyakul, director

cio IOO ★ Bank Muamalat Malaysia Berhad



Malaysia A public-listed bank based in Malaysia. Project: Implementation of two projects which are the anti-virus with data leakage protection solution, as well as a full-blown and robust disaster recovery readiness test involving mainframe system and all mid-range applications. Key Technologies/providers: En. Mohd Shahrin Mohammad, senior vice president, head of IT Dato’ Haji Mohd Redza Shah Abdul Wahid, CEO

★ Bank of China International







Hong Kong A wholly-owned subsidiary of Bank of China, BOC International is a financial institution offering a wide range of investment banking services, including securities underwriting, mergers & acquisitions and financial advisory. Project: BOCI upgraded its securities trading system with an event-driven service-oriented architecture (SOA) infrastructure solution including a Sonic Enterprise Service Bus (ESB) that simplifies the integration and flexible reuse of business applications. New modular application components can be added to the platform easily. Key Technologies/providers: Progress Software for Sonic ESB, Data Xtend for Master Reference Data; Sun Micro/Open source for MySQL; Oracle for Coherence Robin Leung, MD, head of global IT Wang Yan, CEO

★ Bank of New Zealand





New Zealand A subsidiary of the National Australia Bank Group that offers customers a range of deposit and lending options. Project: Overhauling of the data centre to help achieve the corporate goal of becoming carbon neutral by 2010. Key Technologies/providers: Red Hat for Enterprise Linux 5, Red Hat Network (RHN) Satellite; Oracle for database; IBM for z10-EC mainframes, WebSphere Application Server, WebSphere Enterprise Service Bus, WebSphere Process Servr, Websphere Transformation Extender, Websphere Message Queue. Peter Yarrington, CIO Andrew Thorburn, managing director and CEO

★ Bank Simpanan Nasional (BSN)







Malaysia Headquartered in Kuala Lumpur, this financial institution operates under the Ministry of Finance, Malaysia. BSN has more than 5,000 employees and over 376 branch networks. Project: OImplementing value-added Internet banking services and offerings to BSN customers. The services include fund transfers, Premium Savings Certificates (SSP) purchase, PIN purchase, and online applications for deposits and credit cards. Key Technologies/providers: Cyber Village and IBM Malaysia for iBankStar, Websphere application server, DB2 technologies, and BladeCenter platform. Puan Jamaliah Ibrahim, head of IT Datuk Adinan Maning, CEO

★ Banyan Tree



Singapore A luxury hotel chain. Project: Banyan Tree was able to, for the first time, have a single platform to centrally manage human resource (HR) processes for over 10,000 employees worldwide. One of the key drivers for this exercise is that the platform allows the organisation to enhance its ability to identify, nurture and retain talent. Key Technologies/providers: SAP for ERP Human Capital Management; ObTech Asia Pacific for system integration Michael Lee, CIO Ariel Vera, group managing director, Banyan Tree Holdings Limited

★ Behringer





Singapore A designer and manufacturer of professional audio equipment, musical instruments and related products. Project: Setting up of BCP data centre and global shared service support centre Key Technologies/providers: Vmware for Vmware SRM; EMC for SAN Storage; NCS for systems integration; IBM for servers; Microsoft for OS; Salesforce for CRM; J&J for Avaya integration Subramaniam Radha, senior manager-IT Michael Deeb, CEO

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CIO • VOLUME 2 2010

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cio IOO ★ Bentoel





Indonesia A manufacturer and distributor of cigarettes. Project: Be-One War Map is a business intelligence system that displays a combination of data of different regions in a map using patterns and colours. The objective is to make it easy for marketing and sales teams to see demographics, potentials, product performance, competitive situations and other relevant information of certain regions in the map. Key Technologies/providers: Daffas for maps; Kontinum Era Artha for BOSNET and mobile application; Binareka Tata Mandiri for IBM x-series servers; Master System for Cisco router and switches; HP for IPAQ PDA; PT Telkom Indonesia, Excelcomindo Pratama and Icon+ for MPLS; Elektrodata System Integrasi for Alcatel PBX system; Microsoft for Server 2003 and SQL Server 2005; SAP for R/3, BW, HR and Outlook Soft Paul Ong, CIO Jeremy Pike, CEO

★ Bumrungrad Hospital



★ Cagamas



★ Bilcare







India A pharmaceutical manufacturing and services provider including packaging research and supplies, clinical trials supplies and services, as well as anti-counterfeiting technology solutions. Project: Bilcare virtualised its IT infrastructure on Red Hat’s virtualisation platform, providing on demand scalable SOA-based platform for business growth, reduced IT operating expenditure and increased operational efficiencies. Key Technologies/providers: IBM for Intel Xeon-based storage and servers, Websphere, DB2, services, ITS for Track & Trace and Product Authentication; Dell for servers; Red Hat for Enterprise Linux 5 and services; SAP for OER, Netweaver Stack; Microsoft for SQL Manoj Arora, Global CIO Mohan Bhandari, chairman and managing director









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Malaysia Malaysia’s largest owner and operator of offshore vessels in the oil and gas sector. Project: Consolidated 25 subsidiaries on a single, centralised enterprise management platform. And improved efficiency and business performance by providing consistent data across the enterprise. Key Technologies/providers: SAP for SAP ERP application,SAP Business Objects Planning and Consolidation application, SAP NetWeaver Business Warehouse component, SAP NetWeaver technology platform and Duet software Ashaari Salleh, general manager, IT Hasaan Basma, executive director

CIO • VOLUME 2 2010

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Malaysia A mortgage corporation and leading securitisation house, Cagmas is commited to providing home ownership in Malaysia. Project: The organisation adopted a human capital management (HCM) solution to enhance the development of human capital. The application’s subordinate-peer review capability gives the management team the added ability to identify and reward top performers; project the skill sets that are lacking or missing within the workforce, and suggest the needed development actions such as training programmes. Key Technologies/providers: Kompakar for FlexHR, The HCM solution. Tommy Tan Eng Keat, vice president, IT Steven Choy, CEO

★ Carnation Auto India





★ Bumi Armada

Thailand Publicly-held, 554-bed hospital based in Bangkok. Project: Implemented ePrescribing tools and automation via robotics for medication dispensing. Key Technologies/providers: Microsoft for Amalga Hospital Information System; Dell for workstations; Symbol for handheld devices; Motorola; Swisslog; First Databank Chang Foo, CTO Mack Banner, CEO





India Carnation provides a wide array of auto-related services ranging from regular mechanical servicing and accident repairs, car customisation, pre-owned cars, car exchange, workshop on wheels, financing and insurance requests. Project: Establish a centralised and scalable IT system that consolidates information across customers and multiple business verticals to support business growth across several locations across the country. Key Technologies/providers: HP for Proliant BL460c G6 servers; SAP for SAP BusinessSuite (DBM, BI, CRM, Financials, Sales and Distribution, Human Resource and Material Management; Red Hat for Enterprise Linux Desktop, Enterprise Linux Advanced Platform, Cluster Suite; Tata Consultancy Services for consultancy work Mohit Agarwal, vice president, IT Jagdish Khattar, CEO

cio IOO ★ Chung-Hsin Electric and



Machinery Manufacturing Corp

Taiwan A carpark operation and management provider. Project: Deployed an information capture system to help capture accurately the licence plate data along with the image of the vehicle, which complies with the mandatory guidelines for issuing parking tickets. Key Technologies/providers: Motorola for MC75 mobile computer Zhuang Jingshun, general manager Jiang Yifu, chairman

★ CIMB Group







Malaysia CIMB is Malaysia’s second largest financial services provider and one of Southeast Asia’s leading universal banking groups. Project: CIMB’s NASA or New Account Opening Services and Architecture, a set of initiatives aimed to improve the deposits account opening process, by ways of eliminating non-value-added activities in the total process chain. The design of NASA creates a formless account opening for the mass customers of CIMB while also taking into account all aspects of risks mitigation. Key Technologies/providers: Consolsys, e-Protea, CTOS and Raffcomm for the front end systems integration works and enhancements; IDS – Scheer for Target Operating Model design based on IDS-Scheers Aris platform; DMF Sagem for optical type biometrics MyKad reader; EDS for branch configurations; Metafi for Branch User Guides Iswaraan Suppiah, CIO Dato’ Sri Nazir Razak, CEO

★ Credit Suisse AG







★ Dah Sing Banking Group



★ CLP





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Hong Kong CLP is one of the leading power companies in the world with a portfolio of more than 30 generation assets, transmission and retail businesses in different countries in the Asia Pacific. Project: CLP’s Office Communicator (OC) is a real-time unified communication and collaboration platform, enabling employees to communicate with each other, as well as with external business partners, more directly. They can identify each other’s availability, and reduce the volume of e-mails, voice mail and phone calls and phone tagging. Frequent business travellers at different geographical offices are able to communicate with other colleagues in their base office at any time instantly. According to CLP, OC is the first of its kind implemented in the utilities industry across the Asia Pacific. Key Technologies/providers: Microsoft for Office Communication Server 2007 R2; HP for hardware Joe Locandro, director, group IT Andrew Brandler, CEO

CIO • VOLUME 2 2010

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Singapore Credit Suisse AG is one of the world’s leading financial services providers and is part of the Credit Suisse group of companies. As an integrated bank, Credit Suisse offers clients its combined expertise in the areas of private banking and investment banking. Project: Setup of a state-of-the-art regional infrastructure hub to support Credit Suisse’s businesses across the Asia Pacific as well as two of its global centres of excellence based in Singapore and India. Credit Suisse Centers of Excellence provide global support services, and is a key global initiative of the bank to leverage talent around the world in the most efficient and effective way. Key Technologies/providers: Lantro for cabling; Acopia for file virtualisation tools; Cisco for network equipment including MDS & SAN and switches; Sun and HP for servers; EMC, 3PAR, Quantum, F5, Netapp for storage; SJ Manufacturing for network storage; BT & BT Frontline for racks; IBM for network design/implementation; Eire Systems for server racking/stacking and project resources Divyesh Vithlani, CIO, Asia Pacific Kai Nargolwala, CEO, Asia Pacific





Hong Kong The Dah Sing Group is a leading financial services group in Hong Kong, active in the banking, insurance, financial and other related services in Hong Kong, Macau and the People’s Republic of China. Project: Dah Sing Banking Group deployed a state-ofthe-art Branch Platform with Service-Oriented Architecture integrating with various backend banking systems and leveraging on the CRM Data Warehouse to provide an efficient and flexible branch channel to serve the everincreasing demand of customers and compete in this highly competitive banking sector. Key Technologies/providers: TechnoSolve for TechnoSolve International Banking System; Oracle for 10g Enterprise Edition, WebLogic 8.1.5; HP Integrity & ProLiant servers; Philips for Mifare contactless smart card reader/writer; Nantian for PR9 passbook printer; Hitachi for automatic passbook update machine Thomas Ng, general manager, IT Derek Wong, CEO

cio IOO ★ Druk Holdings and Investments



(DHI)

Bhutan A government company committed to managing commercial companies and making new investments. Project: Implemented the SAP solution to enhance the management efficiency of Bhutan’s hydropower capacity. This solution steers DHI towards determined targets and provision of electricity for all in Bhutan by 2013. Key Technologies/providers: SAP Sonam Lhundrup, company secretary and general counsel





Thailand Thailand-based telecommunications provider. Project: A collaboration between Thai bank Kasikornbank and dtac, ATM SIM is a mobile banking application that enables customers of both organisations to make financial transactions via dtac’s network. Users can check their bank balances, transfer money, receive notifications, pay utilities and credit card bills, products, services, phone fees, and insurance premiums and refill call credits via their mobile phones anywhere. Key Technologies/providers: - Pakorn Pannachet, senior vice president, Value Added Service Division Thana Thienachariya, chief commercial officer













Malaysia A government agency handling national social security. Project: Implemented an integrated disaster recovery platform. Key Technologies/providers: Vision Solution for Mimix; F5 for load balancer; Symantec for e-mail archiving Pakorn Pannachet, senior vice president, Value Added Service Division Thana Thienachariya, chief commercial officer

★ Excelsior Medical





Taiwan An integrated end-to-end provider in the healthcare and medical industry. Project: Excelsior Medical’s Renal Center Integrated Decision System is a quality control analysis platform for 105 dialysis centres which monitors the quality of patientcare, anomalies and cost control of consumables. Key Technologies/providers: QlikTech for QlikView Sovia Wong, vice president, human resource and IT departments David Wang, CEO

CIO • VOLUME 2 2010

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India Fullerton India Credit Company’s main line of business is credit lending and disbursements. The company is one of India’s largest non-banking finance companies. It provides financial services through loans and insurance products to self-employed and salaried individuals. Project: Fullerton India addressed the challenges of application management and optimised bandwidth utilisation by implementing a system with application from Citrix and Microsoft. Key Technologies/providers: Citrix for XenApp; HP for BL 460C Balde servers and laptops; Dell for PowerEdge M600 servers and PowerEdge 1955 servers; Tulip for MPLS RF links; Reliance Communications for MPLS leased line links and WDVPN data cards; HCL for desktops Ajay Vernekar, director, technology infrastructure Ruben De La Mora, CEO and managing director

★ Genpact

★ Employee Provident Fund

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★ dtac

★ Fullerton India Credit Company

India A business process management and services provider. Project: Genpact implemented LeanDesk, a centralised computing based on Citrix’s XenDesktop technology for end-users providing the highest level of information security to its customers along with reducing IT management, risk and cost. It claims it is the first ITO/BPO organisation in India to do so. Key Technologies/providers: Citrix for XenDesktop; Microsoft for Windows Server 2003 and 2008, Terminal Services, VECD, SQL Server 2005 Cluster; HP for hardware/ servers with built-in Cisco switches; Netapp for centralised storage; Wyse for thin clients KNK Venkataraman, CIO Pramod Bhasin, CEO

★ GlaxoSmithKline (GSK)





ASIA This global pharmaceutical giant produces and leads research on medicines and vaccines. GSK is headquartered in the UK with worldwide operations, employing more than 100,000 people. Project: GSK brought onboard IT services provider HCL AXON to provide systems integration, SAP implementation and IT consulting services worldwide. The first project is a large SAP-enabled business transformation programme where HCL will offer systems integration. Key Technologies/providers: HCL AXON for SAP application Janet Chew, area IT director Francis Del-Val, managing director

cio IOO ★ Global Blue







Singapore A privately-held international corporation specialising in financial services to merchants and travellers. Project: MATRIX is a portfolio of projects designed to create an effective IT organisation, a global corporate IT infrastructure, and the systems necessary to move the company from batch paper processing to real-time online transactions. Key Technologies/providers: Dell for Poweredge; EMC for CX3-80; Cisco for Catalyst 6000 and 4000; Blackbox for RM4200A-GR; Interxion for housing services; Interoute for MPLS; Checkpoint for firewall software; Microsoft for BizTalk Server, Exchange, SQL Server, Office Sharepoint Server; Primavera for Enterprise Project Management; VMware for Enterprise Infrastructure V3 Waleed Hanafi, senior vice president-CIO Per Setterberg, CEO

★ Goodyear



Singapore One of the world’s largest tyre companies. Project: Implemented a demand planning system to reduce time taken to generate demand report for the region and obtain a more accurate sales forecast. Key Technologies/providers: SAP ERP, SAP Advanced Planning & Optimization component Yeo Teck Guan, IT director, Asia Pacific Pierre Cohade, CEO

★ Government Savings Bank



Thailand Thailand’s largest retail bank with 18 milion deposit accounts. Project: The bank’s project entails the transformation of its core banking systems from its 18-year old legacy system. Key Technologies/providers: Fidelity for Profile Core Banking Systems; IBM for System-p; TN Information Systems for system integration Boonson Jenchaimahakoon, executive vice president, technology group Lersuk Chuladesa, president and CEO

★ Guinness Anchor





★ Hai-O Marketing













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(GDRCU)

China A rural financial institution based in the province of Guangdong in China. Project: GDRCU embarked on an IT development project that automates the organisation’s core banking services across several channels—from its 6,686 service branches, call centre, mobile banking and the Internet. Key Technologies/providers: TCS Financial Solutions for TCS BaNCS Core Banking Zhang Xuejun, general manager of IT Consolidation Office

CIO • VOLUME 2 2010

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Malaysia A multi-level marketing specialist. Project: Implemented web-based online stockist/ distribution system which provides marketing and management support for distributors in the region. Key Technologies/providers: Dataage for customised web-based MLM Online System, Juniper Networks NetScreen-50, Astaro Security Gateway 120 Appliance; IBM for Series 260 and 226 Server; Microsoft for Server Standard 2003, SQL Server 2005, Windows Server External Connector 2003, .NET technology; P1 Network Malaysia for 4Mbps wireless Internet leased line Jackson Cheah, MIS manager Tan Kai Hee, managing director

★ Hariyali Kisaan Bazaar

★ Guangdong Rural Credit Union

Malaysia A Malaysian brewer headquartered in Selangor, producing brands such as , Guinness, Heineken and Anchor. GAB is the leader in Malaysia’s beer and stout market with a 57 per cent market share. Project: Implemented a business intelligence platform to reduce its financial planning cycle and boost productivity. This solution also helps improve its decision-making process through establishing an efficient process of informing employees of missioncritical information. Key Technologies/providers: IBM for business intelligence solution Tee Puat Beng, head of IT Charles Ireland, managing director





India Hariyali Kisaan Bazaar provides customised solutions to farmers for good quality agricultural inputs and consumer goods, access to fair finance, as well as access to new markets and buyers for farmers’ produce. Project: Hariyali integrated its PoS application and physical inventory count system using the Motorola MC1000 handheld terminals and an application developed by Barcode India to get accurate stock file figures by doing Physical Stock Reconciliation at its 300-plus outlets. Key Technologies/providers: Symbol Technologies for MC1000 handheld terminals; Barcode India for middleware application developed in Microsoft .Net framework; Polaris Retail India for RXL Point of Sales application Pankaj Bhargava, Jt. vice president, supply chain, food, grocery and IT Rajesh Gupta, president

cio IOO ★ HDB







Singapore Singapore’s Housing Development Board is a statutory body that provides public housing for Singapore’s citizens. Project: HDB’s project calls for the use of strategic ITenabled solution and mobile technology to remove physical and operational barriers to achieve real-time interaction with customers, employees and partners. This has transformed HDB into a borderless enterprise to provide high quality building maintenance services for business excellence. Key Technologies/providers: IBM for WebSphere Portal Server, Application Server, Content Manager, Cisco; Radiance Communications for Avaya; StarHub for HTC mobile on Windows Mobile 6.1 Professional Leong Chin Yew, CIO Tay Kim Poh, CEO









★ HDFC Bank

★ Hong Kong Aircraft Engineering

India HDFC Bank is the second largest private bank in India. Project: Creation of an enterprise-wide deduplication solution that caters to requirements of all business units within the bank. Key Technologies/providers: SAS for Data Quality, Anti Money Laundering Solution, consulting services Munish Mittal, executive vice president, IT Aditya Puri, managing director





Singapore A hard disk storage manufacturer. Project: Deployed a high availability, high performance power protection system with scalable power and runtime to protect the new servers from any disruptions that might impact the 24x7 operation of the company’s server room. Key Technologies/providers: APC for Symmetra PX 60kW (scalable to 80kW N+1, 400V), Symmetra PX 10kW Power Module (400V) Derek Yoh, senior IT manager, Hitachi Global Storage Technologies











CIO • VOLUME 2 2010

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Malaysia A Malaysian financial services provider which comprises conventional, Islamic and investment banks and an insurance company. Project: New network switching infrastructure enables IT to cut the network down to two layers, which offers capital expenditure benefits and is easier to manage. The organisation adds that having a single network operating system running across switching infrastructure makes a big difference in operational costs. Key Technologies/providers: Juniper Networks for EX Series Ethernet Switches and Junos OS Hong Kean Yong, CIO Raymond Choong, CEO

★ HSBC India



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Hong Kong The group provides comprehensive aeronautical engineering services to airlines and operators. HAECO is the only full service provider at the Hong Kong International Airport offering extensive heavy maintenance packages including aircraft component overhaul support and aircraft recovery services. Project: HAECO installed a 10 gigabit ethernet (GE) data network backbone to quickly access applications, manuals and engineering drawings. The company can also leverage the power over ethernet (PoE) ready hardware to plug-in and power additional devices directly from the LAN. Key Technologies/providers: H3C FOR ethernet (GE) solution Benny Tse, MIS manager Chan Ping Kit, deputy chairman and CEO

★ Hong Leong Financial Group

★ Hitachi Global Storage Technologies

Company (HAECO)

India Based in Mumbai, the company operates retail and commercial banking, insurance and investment businesses, and provides services to other members of the global HSBC group. Project: Decoupled workloads from underlying server hardware out of more than 300 servers in an in-house data centre and streamed them to new physical servers or virtual hosts across a local or wide area network connection. Key Technologies/providers: Novell for PlateSpin Migrate Rishi Gupta, vice president of data centre and server services Stuart Davis, CEO

cio IOO ★ ICICI Group

India India’s second largest bank. Project: Set up a Web-based report resource for the organisation’s some 8,000 users. Key Technologies/providers: SAS for Enterprise Intelligence Platform, Data Integration Pravir Vohra, CTO Chanda D. Kochhar, managing director and CEO

★ ISM Insurance Services Malaysia





Malaysia Headquartered In Kuala Lumpur, ISM Insurance Services Malaysia is a financial services shared services provider with MSC (Multimedia Supercorridor) Malaysia status. Project: ISM Insurance Services rolled out its Automotive Business Intelligence System (ISM-ABI) that helps insurance companies generate renewal notices with the current year sum insured with the corresponding premium to be paid. Key Technologies/providers: ISM-ABI Carl Rajendram, CEO

★ JK Tyre and Industries



★ JTC



★ ITC





India One of India’s leading private sector companies with diversified presence in businesses. ITC ranks as among one of India’s most valuable companies and Asia’s 50 best performing companies. Project: ITC’S Lifestyle Retailing Business Division implemented a specialised planning tool for a proactive planning system. The tool provides this apparel and textile business with heightened visibility into the status of all orders being planned, and allows users quick and easy access to changes in plans. It aids management to prioritise work and identify problems well in advance. Key Technologies/providers: Fast React Systems for ‘Fastreact Evolution’ Subhashis Sarkar, divisional CIO (LRBD)

★ Jewellery Design & Management





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CIO • VOLUME 2 2010

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Singapore A statutory board that has developed some 6,600 ha of industrial land and 4.4 million sq m of ready-built facilities for more than 7,000 local and multinational companies. Project: JTC’s Service-Oriented Architecture Program (SOAP) aims to transform the organisation’s IT from the traditional application-based model to a service-based approach. The objectives of SOAP include reducing integration and development cost, improving business agility and supporting product and service innovation. Key Technologies/providers: Oracle for Service Bus 10gR3, Enterprise Repository, Weblogic 10gR3, iWay SAP Adapter; ST Electronics for implementation of enterprise service bus; HP for Proliant BL, DL and SAN; Vmware for Vmware Server; Microsoft for Windows Server 08 and SQL Server 05 for ESB; Emerio Globesoft for system integration for CASA Lawrence Ang, CIO Manohar Khiatani, CEO

★ Keppel Land

International School (JDMIS)

Singapore The school conducts academic programmes and professional skills training for jewellery designers. Project: The school upgraded its legacy hardware systems to a set of HP-based equipment that has since been able to support its resource-intensive CAD-based jewellery design software. Key Technologies/providers: HP for HP ProLiant ML150 Server, HP xw4550 Workstations, HP rp3000 Point of Sale (POS) System; SoftPro for system integration; Microsoft for Windows Small Business Server 2008 Premium Edition Alexander Zupancich, director Tanja Sadow, founder and dean

India A tyre manufacturer. Project: Integration of the entire supply chain, including four plants and 160 plus sales offices across India, using SAP. Key Technologies/providers: SAP for mySAP core modules; HP for servers, SAN storage and tape libraries, implementation partner for data centre; Reliance Communications and SIFY Communications for MPLS VPN connectivity, IBM for implementation of SAP S S Sharma, Ch. general manager, IT AK Bajoria, president



Singapore A real estate and property developer. Project: K2Portal-SSO is a self-service online knowledge management platform for dissemination of information, document management, collaboration of activities, communications, exchanging of ideas as well as a knowledge base for best practices and training portal for business processes. Key Technologies/providers: Microsoft for Microsoft Office Sharepoint Server 2007 Kevin Chua, head of IT Kevin Wong, group CEO

cio IOO ★ Krung Thai Bank (KTB)





Thailand Operating a network of more than 800 branches nationwide, KTB is Thailand’s second-largest commercial bank. Project: Deployed a video-based collaboration solution that aims to reduce employee travel within the country for staff training and meetings. Key Technologies/providers: Cisco for Cisco Unified MeetingPlace Narathorn Wongvises, managing director, IT Apisak Tantivorawong, managing director

★ Lembaga Hasil Dalam



Negeri Malaysia

Malaysia A government body administering tax revenue collection. Project: Setting up a disaster recovery centre that also serves as a shadow IT development centre. Key Technologies/providers: IBM for zSeries, DS8300 enterprise storage, TS3500 auomated tape library, IBM GDPS licence and professional services, IBM systems, networking and integration services; CNN Systems for systems integration; Fibercomm for network. Puan Mariam bt Mohd, CIO Dato’ Hasmah bt Abdullah, CEO

★ Lion Group



Malaysia A diversified group with businesses in steel manufacturing, property development and retail. Project: Consolidation of some 15,000 mobile phones to one operator to save costs. Key Technologies/providers: Celcom Axiata Vincent Lim Siong Lin, general manager, MIS Tan Sri Albert Cheng, group executive director

★ M1







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Macau A multi-disciplinary institute, established as a modern and fully equipped teaching and research facility. Project: Macau Polytechnic has adopted Citrix’s dynamic end-to-end virtualisation solution across its 22 computer labs with 1,500 computers. The new virtualised environment is expected to streamline application delivery and lower server usage by 67 per cent. Key Technologies/providers: Ctrix Systems for virtualisation solution Jose Chan, head of IT

★ Mahindra Finance







India A financing major which offers personal, vehicular and housing loans, insurance and mutual fund products to rural and semi-urban customers of the country. Project: Setting up a networked mobile workforce initiative that helps cuts down time taken for data gathering between the consumer and employee. Key Technologies/providers: Wi-fi and GPRS enabled VisionTek handhelds, running Linux as an operating system Suresh Shanmugam, head of business IT solutions (BITS) and CIO Ramesh Iyer, managing director

★ Malaysia Airlines





Singapore A Singapore-based telecommunications service provider. Project: M1’s project focuses on customer segmentation, churn prediction, and campaign optimisation, to gain the competitive edge in customer retention. Data mining is used to predict and target the right customer at the right time with the appropriate campaign offers. Key Technologies/providers: SAS for Enterprise Miner, Enterprise Guide, Information Delivery Portal, Marketing Optimisation; IBM for InforSphere DataStage Lina Lee, CIO Karen Kooi, CEO

CIO • VOLUME 2 2010

★ Macau Polytechnic



Malaysia This airline service that operates flights from Kuala Lumpur flies nearly 50,000 passengers daily to some 100 destinations worldwide. Project: Malaysia Airlines launched electronic ticketing in Myanmar with an electronic transitional automated platform (eTAT) from Abacus International. This allows authorised Myanmar travel agents to issue electronic tickets directly from their terminals. Key Technologies/providers: Abacus International for eTAT Puan Faridah Binte Abdul Rahman, general manager, group IT Datuk Seri Idris Jala, CEO and managing director

cio IOO ★ Malaysian Administrative





Modernisation and Management Planning Unit (MAMPU)

Malaysia The agency handles administrative modernisation and human resources planning for Malaysia’s government. Project: The Putrajaya Campus Network (PCN) is an integrated and managed network infrastructure for government agencies within the Federal Government Administrative Centre in Putrajaya, Malaysia. PCN was established in 1999 serving more than 36,000 users from 85 government agencies. Key Technologies/providers: Sapura Holdings for PCN Comprehensive Maintenance services;TT dotCom for supplying and installing network equipment; 3Com as product principal; and Telekom Malaysia for Metro-E services Dr. Nor Aliah Mohd Zahri, deputy director general (ICT) Datuk Normah Md Yusof, director general

★ Max NY Life India



★ Maxis



★ Mandarin Oriental Kuala Lumpur





Malaysia One of the Mandarin Oriental Group’s acclaimed collection of luxury hotels, offereing spa and leisure facilities in the city centre of Kuala Lumpur. Project: Provided highly secure high-speed wireless Internet access throughout its premises offering guests access to enhanced end-user experience through data, voice and video capabilities. Key Technologies/providers: Cisco for Wireless-N Lim Keh Leong, IT manager Jonas Schuermen, general manager

★ Manila Doctors College







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Philippines A tertiary education provider in the field of nursing and healthcare. Project: Implemented a system that handles the entire enrolment flow for the students from admission to graduation including accounting and inquiry features. Key Technologies/providers: PLDT for Snap Solution and installation of network facilities; Microsoft for Windows Server 08, SQL 08, Visual Studio, Visual Basic, Office; McAfee for virus scan; Cisco for routers; Gyxel for switch hub Dr. Ronaldo Alumno Tan, CIO Theresita O. Turla, president

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India An insurance provider. Project: Setting up a centralised repository of customer data for a single view. Key Technologies/providers: SAS for Business Analytical suite; Satyam for system implmentation and project management Hitesh Arora, executive vice president and head IT Rajesh Sud, CEO



Malaysia The Maxis Group operates in three key Asian markets— Malaysia, India and Indonesia—with a 5,000 strong workforce, serving more than 24 million customers. Project: Maxis Malaysia signed an IT services contract with IBM Malaysia to support Maxis’ transformation of key business processes over the next five years, including customer relationship management, service delivery platform to support value-added and data services, business intelligence and dealer management. Key Technologies/providers: IBM for Mangement Development Solutions Chua Seok Theng, vice president and CIO Sandip Das, group CEO

★ Melco Crown Entertainment







Macau A developer, owner and operator of casino gaming and entertainment facilities. Project: Deployment of converged network including 30,000 network ports, 10,000 IP phones and 5,000 IP cameras. Key Technologies/providers: Cisco Advisory Services for design review, technical assurance, technical assurance on network integration with programme management; IBM Global Services for operate and transfer from construction to IT operations; Cisco Systems for VoIP, data networking infrastructure; Microsoft for Dynamix ERP; IBM for servers; EMC for SAN Roger Seshadri, senior vice president and CIO Lawrence Ho, CEO

cio IOO ★ Ministry of Education







Singapore The MOE directs the formulation and implementation of education policies. It has control of the development and administration of government and government-aided schools and also registers private schools. Project: The Ministry of Education’s new Internet e-mail system for schools aims to enhance collaboration among teachers and students within or across schools by providing them with a fully integrated e-mail and collaboration suites of services on a Web 2.0 platform and deployed on the cloud computing environment. Key Technologies/providers: CiNCS/Google Singapore Google Apps for Education Service Chan Tee Miang, CIO Tan Ching Yee, permanent secretary

★ Ministry of Manpower









Singapore The ministry directs the formulation and implementation of policies related to manpower in Singapore. Project: Employed fingerprint biometric identification platform for the ministry’s new employment pass services centre. Key Technologies/providers: NEC for fingerprint biometric identification solutions, automated arrival system, business processing outsourcing services Ang Mui Kim, director, IS technology department Loh Khum Yean, permanent secretary

★ Molex





★ MTR





★ ModusLink Corporation





Singapore An end-to-end global supply chain management provider, the public-listed company boasts more than 20 years of supply chain expertise, with 35 facilities in 13 countries and more than 3,000 staff members. Project: ModusLink’s replacement notebooks are able to extend wireless coverage with significant communication cost savings, while the devices’ green features enabled the organisation to save more energy. Key Technologies/providers: Lenovo for ThinkPad T400 and X200 Chow Teng Mun, IT director, Asia Pacific Bill Mclennan, president, international business







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Hong Kong MTR Corporation is a Hong Kong-based transport services provider. Project: MTR’s Materials Testing System (MTS) revolutionises construction materials testing processes and supports the new HK railway construction projects. It enhances the integrity of testing results, makes report generation and dissemination efficient. MTS is the first in Hong Kong to integrate RFID, information technologies and laboratory equipment into the conventional testing practice seamlessly. Key Technologies/providers: HP ProLiant BL480c servers; Microsoft for Windows Server, Visual Studio, SQL Server and Reporting Services, Internet Explorer; Vmware for VMWare ESX; Philips Electronics for RFID Pegoda Reader; FEIG Electronic Gmbh for RFID USB Handheld Reader, RFID Bluetooth Handheld Reader; Cathexis Innovations for Bluetooth pen-shaped RFID reader; MillionTECH for RFID tag; Advantech for PCI Comm Card, I/O card, DB-37 cable assembly Daniel Lai, head of IT Chow Chung Kong, CEO

★ Nanyang Technological University



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Singapore A global supplier of electronic, electrical and fibre optic interconnect products, as well as switches and application toolings. Project: Installed an MPLS network that enables the organisation to proritise business critical traffic over network, and better manage the use of new highbandwidth shared applications Key Technologies/providers: Reliance Globalcom for Hybrid Virtual Network Operator Kwan Weng Mun, VP global IS service centres Jim Fleischhacker, division president

Singapore A tertiary education provider. Project: Single platform that consolidates and captures all information regarding partnerships and collaborations wth overseas universities and industry partners. Key Technologies/providers: HP for Proliant Blade Server (AMD Opteron); Microsoft for .Net 3.0 platform, Visual Studio 2008, Office SharePoint Server 2007, Visual C#, Server 2003 IIS 6.0, Server 2004; Oracle for Oracle 10g; Knowledge Management Solutions for Qlikview 9 Lau Kai Cheong, CIO Dr Su Guaning, president

cio IOO ★ Narayana Nethralaya Postgraduate



Institute of Ophthalmology

India Headquartered in Bangalore, Narayana Nethralaya commits to providing service in eye care. Project: The Indian eye hospital is piloting software that will push to doctors’ iPhones retinal images collected from patients in remote locations.This system improves its reach in rural and semi-urban areas and enables doctors to reach more patients in villages. Key Technologies/providers: i2i TeleSolutions Anand Vinekar, project coordinator and pediatric retinal surgeon

★ National Electronics and Computer





Technology Center (Nectec)

Thailand Nectec is a statutory government organisation under the National Science and Technology Development Agency. Nectec is responsible for the development of IT in Thailand. Project: Nectec, in collaboration with the National Telecommunications Commission (NTC), set up the Telecommunication Relay Service Centre, providing translation services for people with hearing or speech disabilities. Key Technologies/providers: NTC for Telecommunication Relay Wantanee Phantachat, programme director, Assistive Technology Center

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cio IOO ★ National Stock Exchange of India (NSE)





India NSE is the largest stock exchange in India and it allows for trading in equity, derivatives, currency derivatives and interest rate futures. The exchange currently handles a volume of more than 10 million transactions per day. NSETECH is a wholly owned subsidiary of NSE. Project: NSE developed automated ingenious models for surveillance and fraud detection in these markets using highly sophisticated statistical tools and techniques. Key Technologies/providers: SAS for data mining, consulting services N. Muralidaran, CEO, NSETECH Ravi Narain, managing director

★ National Library Board (NLB)





Singapore A statutory board of the Singapore government, the National Library Board (NLB) provides an accessible and globally-connected library and information service through the National Library and a network of libraries. Project: With NewspaperSG, users can search the digital archive of newspapers published between the years 1831 to 2006 or find information on over 200 newspaper titles in NLB’s microfilm collection. The NLB is one of the few libraries in the world to have secured the rights to digitise all past issues of major newspapers in a particular country. Key Technologies/providers: DL Consulting for Greenstone Digital Library Software Web services Chan Ping Wah, assistant CEO and CIO Dr N. Varaprasad, CEO

★ Neptune Orient Lines (NOL)







★ Omni Industries Holdings













Singapore The National University of Singapore (NUS) offers a global approach to education and research, with a focus on Asian perspectives and expertise. Project: Transforming education by emulating a real-life classroom setting in 3D virtual world Second Life where the students carry out presentations, interact with the instructors, and move around freely, forming groups of acquaintances and collaborating among them online. Key Technologies/providers: Linden Lab for Second Life; DreamAxis for system integration Tommy Hor, director, Computer Centre Professor Tan Chorh Chuan, president



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Australia Based in North Sydney, Optus provides integrated telecommunication services in Australia. The company delivers communications, information technology, and entertainment services. Project: Partnered with HP to improve the performance and quality levels of its key application and support services. With the standardised tools and processes of HP, the transfer of services between delivery centres around the world is expedited. Key Technologies/providers: HP for Best Shore delivery network Lawrie Turner, CIO Paul O’Sullivan, CEO

★ Philippine Cut Flower Corporation (PCFC)





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Singapore A manufacturer of precision tooling and plastic components. Project: The challenge to better manage its internal IT landscape saw Omni taking the chance to adopt a SaaS-based asset tracking and control platform. Key Technologies/providers: Triactive Paul Sharp, vice president, IT and supply chain

★ Optus

★ National University of Singapore (NUS)

Singapore Neptune Orient Lines (NOL) is a global container shipping, terminals and logistics company. Project: ‘10+2’ is an integrated system captures, maintains and submits information mandated by US Customs and at the same time provides NOL’s customers with the capability of end-to-end monitoring of their filing and reporting activities. Key Technologies/providers: IBM for WebSphere Business Monitor, Application Server, MQ Client, CICS Gateway, z/OS, COBOL, DSTX, Datastage; Stirling Commerce for GenTran; AXWAY for Cyclone; Orange for MPLS network; CA for IDMS; Oracle for Oracle 10g Wu Choy Peng, CIO Ronald D. Widdows, president and CEO

Philippines A florist. Project: Strategic use of IT for its business including an e-commerce platform that is able to sell nearly two million stems a year. Key Technologies/providers: Not available Dustin Andaya, vice president and marketing director

cio IOO ★ Prince of Songkla University

Thailand A university based in southern Thailand. Project: VoIP-based communications network that connects 30,000 students and 8,000 employees. Key Technologies/providers: 3Com for VCX SIP servers, Switch 7700, switch 5500G, Switch 4500 PWR Asst Prof Dr Sakchai Prechaverakul, director, Computer Center Assoc Prof Dr Boonsom Siribumrungsukha, president

★ Ranbaxy

India One of India’s largest pharmaceutical companies. Project: Upgraded the organisation’s ERP without engaging external consultants. Key Technologies/providers: SAP for ECC6 David Briskman, VP and CIO Atul Sobti, CEO

★ REHAU





Singapore A polymer manufacturer. Project: The High Availability Virtualization Project helps ensure that important systems have an uptime of at least 99 per cent. The project also helps reduce energy consumption costs due to the virtualisation of several physical servers into fewer servers that are more energy-efficient. Key Technologies/providers: EMC for AutoStart/ Legato Cluster software; Vmware for Vmware Server Software; HP for HP Open View, Fujitsu-Siemens for Primergy Servers Raul Paolo Miranda, CIO Asia/Australia Joachim Plate, CEO Asia/Australia

★ Reliance Infrastructure





India An infrastructure specialist focusing on generation, transmission, distribution and trading of electricity as well as construction and development of urban infrastructure, metros, highways, power plants and speciality real estate. Project: Network management system for operation and maintenance of electricity grid. Key Technologies/providers: Microtechnologies for equipment monitoring system; ABB for distribution management system; Reliance Communication as service provider Dr. Prashun Dutta, senior executive vice president, IT Lalit Jalan, director

★ RS Components



Singapore A distributor of electronic, electrical and industrial components. Project: Business intelligence platform to obtain a comprehensive view of sales and business operations. Key Technologies/providers: Oracle for JDE; CDC for Pivotal; QlikTech for QlikView Glen Francis, head of IS Ian Mason, CEO

★ Saigon Bank for Industry and Trade



(Saigonbank)

Vietnam Vietnam’s first and one of its largest joint-stock banks. Project: Introduced online retail banking. The new services include account inquiry, funds transfers, bill payment, checkbook request and stop payment orders. Key Technologies/providers: SunGard for Ambit Online Banking Tran Thi Viet Anh, director general

★ SAP

Singapore One of the world’s largest enterprise software vendors. Project: Effected region and enterprise wide CRM system upgrade. Key Technologies/providers: SAP for SAP CRM 7 Tay Beng Hang, CIO, SAP Asia Pacific Japan Stephen Watts, president

★ Sheela Foam





INDIA Largest manufacturer of flexible polyurethane foam in India and Australia. Project: A cost-effective ERP system on Red Hat Linux. Key Technologies/providers: Intel Xeon processorbased Dell 2950 PowerEdge server; Red Hat Enterprise Linux 5 Pertisth Mankotia, head, IT Rahul Gautam, managing director

★ Sheng Siong





Singapore A supermarket chain with 22 outlets islandwide. It had an annual turnover of S$667 million (US$475 million) in 2008. Project: Updated its ERP system to automate its finance, procurement, warehouse and inventory processes. It streamlined workflow processes by up to 66 per cent. Key Technologies/providers: IBM for Power System servers (System i 515); eC-LINK.com for ERP software Lim Hock Chee, managing director

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cio IOO ★ Singapore Polytechnic

★ SPRING









Singapore A tertiary education provider. Project: Development of streamlined and centralised event management system. Key Technologies/providers: In-house development using Lotus Domino 6.5.6 Chang Boon Hai, CIO and director, CIS Tan Hang Cheong, principal



★ SMRT





Singapore A public transportation provider. Project: The integrated RFID Warehouse Management System allows SMRT to track and manage more than 20,000 line items, 24 hours every day, to ensure parts are always available. Key Technologies/providers: Motorola for Ruggedised Handheld RFID Scanner (MC9000), Touchscreen Desktop RFID Reader (MK500), RFID Gantry System (XR450); TCM RFiD Pte Ltd for Intelligence RFID Inventory Tracking System (I-RiTS) Warehouse Management Software, RFID Middleware Solution; Zebra for Zebra Printers; UPM Raflatac for UHF EPC Gen 2 RFID Tags Jason C.K. Chin, director, IT Saw Phaik Hwa, president and CEO

★ Southeast Insurance



Thailand An insurance and leasing specialist based in Bangkok. Project: Strategic IT project that includes consolidation and virtualisation of old servers as well as improvement of internal document tracking and retrieving. Key Technologies/providers: IBM for iSeries, xSeries, Websphere, Server Consolidation Service Lance Stanford, IT advisor Chotiphat Bijananda, chairman of executive board, president



★ Starwood Hotels







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India One of India’s largest low-cost air passenger carriers. Project: Implemented an automated online risk management solution to help Spice Jet automatically evaluate credit card transactions in real time. Key Technologies/providers: CyberSource’s Decision Manager Virender Pal, CTO Sanjay Aggarwal, CEO

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Asia Starwood Hotels is a fully integrated owner, operator and franchisor of hotels, resorts and residences. Starwood is one of the leading hotel and leisure companies in the world with 960 properties in 97 countries and 145,000 employees. Project: Starwood Hotels & Resorts Worldwide rolled out public TelePresence rooms worldwide with TATA Communications. It provides the group and guests virtual meetings with participants in rooms around the world. Key Technologies/providers: Tata Communications for public Cisco TelePresence Joseph Wong, managing director, IT Miguel Ko, president

★ Tan Chong International



★ Spice Jet

Singapore SPRING Singapore is the enterprise development agency for growing innovative companies and fostering a competitive SME sector. Project: IBEX (Integrated Business Excellence) system is a customer-friendly Web-based one-stop portal and application that transforms the way business excellence programme’s stakeholders interact with each other. IBEX enhances service delivery through an innovative approach that is customer-centric and enhances collaboration and sharing among stakeholders. Key Technologies/providers: Activants for systems integration of Microsoft .Net Chang Kim Joo, CIO Png Cheong Boon, CE



Singapore A Singapore-based car dealer and distributor for Nissan cars. Project: The company unveiled what it claims is the region’s first RFID-enabled automotive hub. Called the Tan Chong (TC) Nissan Hub, the four-storey facility takes up about 400,000 sq ft of space and has a storage space for up to 900 cars. The hub features an RFIDenabled inventory management system. Key Technologies/providers: Wavex Technologies for system integration Samuel Lee, general manager and director Joseph Ong, managing director

cio IOO ★ Tata Motors



India India’s largest automobile company. Project: A remote training network was utilised to deliver audio-video feeds for training, thus saving costs on network and bandwidth. The remote training solution included providing Web-based software and dedicated connectivity through a closed, user-based VSAT/VPN network. Key Technologies/providers: Not available Jagdish Belwal, CIO P. M. Telang, managing director, India operations

★ The Cocoa Trees







Singapore A chocolate and confectionary products distributor and retailer. Project: Implemented a real-time sales performance report can be made available for executives at the start of their day. At the department level, data analysis goes deep to the transaction/document level. The new platform overcame the limitations of the previous batch processingbased accounting system. Key Technologies/providers: QlikTech Partner Knowledge Management Solutions and IBIZ Consulting Services for the data source systems using MS Navision and MS SQL Wess Wong, director of finance and business development, Focus Network Agencies, owning company of The Cocoa Trees.

★ TMB



Thailand One of Thailand’s largest commercial banks. Project: The ‘Touchable Customer Convenience’ programme contains two key initiatives: ‘A/C Opening Optimization – streamlining A/C opening processes including customer risk control, services bundling and customer information retrieval with ID card reader technology’ and ‘Say and Sign – customers doing transaction without filling transaction slip but instead giving intention with minimum reference information only’. Key Technologies/providers: IBM for SOA and ESB (Websphere); ACR for ID card reader Simon Patrick Andrews, COO Boontuck Wungcharoen, CEO

★ Top Glove







Malaysia Top Glove is the world largest glove manufacturer which supplies 22 per cent of global market demand. It has 19 factories in Malaysia, Thailand and China and produces 31.5 billion gloves per year. Project: Top Glove’s eSupplier is an online platform which allows global suppliers to provide quotes for items within the manufacturer’s purchasing catalogue that are required by purchasers from Malaysia, Thailand and China. This system improves Top Glove’s global sourcing and procurement activities. Key Technologies/providers: DMF Technologies S/B for TG eSupplier development; Juniper and Checkpoint for firewall; IBM for IBM Web Server; P1 for telecommunications Puan Sri Tong Siew Bee, CIO Tan Sri Dr Lim Wee Chai, CEO

★ TRW Automotive





Malaysia A US-based automotive supplier. Project: The organisation consolidated the server infrastructure at its two data centres in US and Malaysia to reduce server footprint and power costs. Key Technologies/providers: Microsoft SQL Server 2005, IBM Cognos 8, Progress 9.1E, SAP NetWeaver 2004s, SAP ECC 6.0, MySQL MaxDB 7.6, Apache Web Server Chin Kar Wai, service delivery manager, TRW Global IS

★ YCH







Singapore YCH Group is an integrated logistics and end-to-end supply chain management company. Project: Cloud Hub provides a quicker and easier deployment model where software applications can be quickly provisioned, scaled up or torn down. This means they no longer have to own the infrastructure, software and services, but to pay based on usage and SLA level required. Key Technologies/providers: Open Source for Development Environment: Eclipse IDE; Red Hat for Application Server: JBoss EAP; Oracle for Database Server: Oracle Database; Open Source for Continuous Integration: Hudson CI Farm; HP Automatic Testing Tools: Mercury Quality Center, Silk Test; In-house Defect & Issue Tracking: Bugzero; In-house - Product Backlog: Turbo Charge; Dell for Servers, Storage/ Tape; Cisco for Network Equipment; Eucalyptus for Cloud Controller; Apache for Web Server; Red Hat for Satellite Patch Management James Loo Wai Kheong, CIO Robert Yap Chin Kok, CEO

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