CHICAGO COOK WORKFORCE PARTNERSHIP LOCAL WORKFORCE INNOVATION AREA #7

REQUEST FOR PROPOSALS FOR

ONE-STOP WORKFORCE CENTERS

FUNDING PERIOD: JULY 1, 2016 – JUNE 30, 2017 CHICAGO COOK WORKFORCE PARTNERSHIP 69 W. WASHINGTON – SUITE 2860 CHICAGO, IL 60602 RESPONSES DUE: Friday April 29, 2016

Bidders Conference: Thursday, April 7, 2016 1:30 P.M -3:30 P.M (CST) Michael Bilandic Building 5th Floor Auditorium 160 North LaSalle Street Chicago, Illinois ** Attendance is not mandatory, but is highly encouraged **

Karin M. Norington-Reaves, CEO Chicago Cook Workforce Partnership

George Wright, Co-Chair Dr. Kenneth Ender, Co-Chair Chicago Cook Workforce Development Board

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TABLE OF CONTENTS SECTION I.

PURPOSE, FUNDING AND SCHEDULE…………………….…………3

SECTION II. BACKGROUND AND GOVERNANCE …...............................................6 SECTION III. WIOA ONE-STOP CENTER VISION AND CHARACTERISTICS…9 SECTION IV. ONE-STOP ROLE AND RESPONSIBILITIES…...…………......……12 SECTION V. JOB SEEKER SERVICE DELIVERY AND CUSTOMER FLOW…...14 SECTION VI. EMPLOYER SERVICE DELIVERY…………………………….…….24 SECTION VII. PERFORMANCE OUTCOMES, REPORTING AND TRACKING..25 SECTION VIII. SOLICITATION, PROCESS AND TERMS……………………..…28 SECTION IX. SUBMISSION PROCESS AND INSTRUCTIONS……..…………….32 SECTION X. FINANCIAL INFORMATION AND BUDGETS….…………………...38 SECTION XI. ATTACHMENTS AND FORMS……………………..………………..43 A. DEFINITIONS………………………………………………………………...43 B. ASSURANCES AND CERTIFICATIONS…………………………………..46 C. STATEMENT OF COMPLIANCE……………………………………….….53 D. INFORMATION FORM…...……………………..………………………….54 E. PROPOSED OUTCOME PLAN…………………………………………......55 F. WIOA YOUTH 14 SERVICE ELEMENTS FORM (IF APPLICABLE)…56 G. FISCAL QUESTIONNAIRE……………………………………………...….57 G. ONE-STOP CHECK LIST.......................................................................……..58

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SECTION I. PURPOSE, FUNDING AND SCHEDULE A. Purpose of Request for Proposal The Chicago Cook Workforce Partnership (“The Partnership”) and the Chicago Cook Workforce Development Board (WDB) announce the release of Workforce Innovation and Opportunity Act (WIOA) funding to organizations providing innovative workforce development services for businesses and job seekers within Cook County. The purpose of this solicitation is to identify qualified respondents to assist The Partnership in facilitating One-Stop operations and to provide career and training services under WIOA at each of the existing 10 One-Stops listed below. The Partnership seeks innovative service delivery proposals that meet the specifications outlined in this RFP that are characterized by customer service, collaboration, integration, accountability, continuous improvement and outcomes. One-Stop Workforce Centers (One-Stops) are high-capacity centers serving the general job-seeking population, as well as, businesses. One-Stops must serve both Adult and Dislocated Workers (Youth optional). Additionally, Comprehensive Centers must have active participation from the other mandated WIOA Core Partners: Adult Education (Title II), Wagner-Peyser (Title III), and Vocational Rehabilitation (Title IV). One-Stop Workforce Center North Side Garfield Pilsen Mid-South (includes satellite center) Southwest Arlington Heights (includes satellite center) Chicago Heights

Address 5060 N. Broadway Suite #690 Chicago 10 S. Kedzie Avenue Chicago 1700 W. 18th Street Chicago 4314 S. Cottage Grove Avenue, Chicago & 1515 E.71st Street, Chicago Richard J. Daley College 7500 S. Pulaski Road, Building 100, Chicago 723 West Algonquin Rd Arlington Heights & 6704 Barrington Road Hanover Park Prairie State College ATOC Bldg., 1st floor 202 S. Halsted St. Chicago Heights

Community Area Location

Comprehensive Designation

Uptown, Edgewater, North side Chicago

X

Garfield Park, Lawndale, West side Chicago Pilsen, Bridgeport Near South Chicago

X

Oakland, Kenwood, Mid-South Chicago

X

X

Ford City, Marquette Park, Southwest Chicago

X

Chicago Heights, Park Forest, Flossmoor, South Suburban

X

1701 S. First Avenue, Suite 10, Maywood

Oak Forest

15900 South Cicero Avenue, B Building Oak Forest

Maywood, Brookfield, Melrose Park, Broadview Western Suburbs Oak Forest, Midlothian, Country Club Hills Southwest Suburban,

*Cicero (The Partnership does not have site control)

2138 South 61st Court, 3rd Floor, Cicero

Cicero, Berwyn West Suburban

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X X

Arlington Heights, Mount Prospect, Elk Grove Village North Suburban

Maywood

Current WIOA Youth Provider

X

X

X X X

These existing One-Stop locations are subject to change, and selected respondents must be willing to re-locate to a site, as determined by The Partnership and the WDB. The Partnership currently has site control and/or pays facility costs at all of the One-Stop Centers with the exception of Cicero where the current provider is the lease holder. If proposing a different location for a One-Stop Center to replace Cicero or any other location, respondents should do significant research and preparation regarding the workforce needs of the community, appropriateness of the location, accessibility, relationships with other community agencies, relationships with WIOA system partners and other aspects of operating a quality One-Stop. Respondents must submit a proposal for each desired One-Stop Center (maximum of 10). If applying for a One-Stop Center that currently provides out-of-school youth services, respondents must provide youth services and must demonstrate an ability to serve out-ofschool youth within their proposal. The Partnership identified six sites to receive comprehensive designation status. Under WIOA, Comprehensive One-Stop centers must have substantive representation from the three other mandated Core Partners: Adult Education (Title II), Wagner-Peyser (Title III), and Vocational Rehabilitation (Title IV). Each Comprehensive One-Stop must meet physical and programmatic accessibility criteria prescribed by the Illinois Workforce Innovation Board to be certified. The Partnership will lead the effort to arrange the co-location of WIOA Core Partners; this is NOT the responsibility of the One Stop Workforce Center provider. This RFP describes the specific services The Partnership seeks and sets forth application requirements for eligible One-Stop providers. The Partnership will evaluate all proposals submitted by the deadline and will competitively award contracts to bidders whose submissions are most responsive to the need for services described herein. B. Available Funding and Performance Period The Partnership will award WIOA funds to entities that demonstrate an ability to effectively deliver and manage services as described herein. It is the expectation of The Partnership that respondents will become proficient in their understanding of the WIOA services and subsequent regulations. The Partnership will provide technical assistance and training on WIOA regulations and policies. All proposals must be comprehensive and address the full scope of services or demonstrate a relationship with other entities that together will deliver the full scope of services identified within this RFP. The Partnership anticipates funding grant agreements effective July 1, 2016 through June 30, 2017. The Partnership reserves the right to renew grant agreements for up to four additional one-year periods based on achievement of benchmarks, funding availability, ability to leverage funds, compliance with WIOA and the renewal’s conformity with The Partnership’s vision for the Chicago Cook Workforce System. WIOA funding for this solicitation is categorized by the three job seeking customer populations: Adult, Dislocated Worker and Out-of–School Youth. Current One-Stop grant agreements range from the following:

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WIOA Title I Adult Dislocated Worker Youth

PY 15 One Stop Funding Range $305,054 to $703,846 $217,155 to $876,220 $177,250 to $579,880

Program Year (PY) 2016 agreements are expected to fall at or below the ranges listed above. At the time of the issuance, The Partnership has not been informed of the WIOA funding allocation for PY 2016. Based on previous funding, The Partnership anticipates dedicating no more than the total funding amount listed below for services among the 10 One-Stops:

One-Stop Funds:

Adult $4,500,000

Dislocated Worker $4,900,000

Out of School Youth $2,400,000

Supportive services such as funds for transportation, uniforms or certifications are an allowable expense but SHOULDNOT be included in the respondent’s proposed WIOA budget. Respondents must possess the capacity to successfully administer supportive service funds. Additional funds received by The Partnership may be disbursed by expanding existing programs or by consideration of proposals not initially funded under this RFP. These decisions shall be made at the discretion of the Chicago Cook Workforce Development Board upon recommendation of The Partnership. C. Sunset and Closeout Consideration The Partnership may have limited funds during Program Year (PY) 2016, as it “closes out” delegate agencies that received funding in the current year but are not selected for WIOA services in PY 2016. Consequently, selected One-Stop providers may be asked to take on customers already registered into WIOA by a delegate agency that is discontinuing services. D. Contract Type Contracts executed as a result of this RFP process will be paid through cost reimbursement unless otherwise specified. Final contracts will also be subject to any changes in legislation, regulations or policies promulgated by the funding sources. The Partnership reserves the right to vary or change the terms of any contract executed as a result of this RFP, including funding levels, scope of services, performance standards, referral sources and contract term, as it deems necessary. E. Tentative Schedule of Events RFP Release Bidders Conference Proposal Deadline Service Delivery Committee Review Chicago Cook Workforce Development Board Review Anticipated contract commencement

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March 31, 2016 April 7, 2016 April 29, 2016 June 3, 2016 June 9, 2016 July 1, 2016

F. Eligible Respondents Any governmental, not-for-profit, educational institution or for-profit entity properly operating in accordance with Federal, State and local law, and in business for at least three years, may submit a proposal for consideration. Minority-owned and women-owned businesses are encouraged to apply. Additionally, respondents must be eligible to do business with the City of Chicago, Cook County and the State of Illinois. Further, to receive consideration for a One-Stop Workforce Center, respondents must have prior experience implementing workforce services under Title I of WIA or WIOA (regardless of location). Respondents may submit proposals in which subcontractors are identified to provide program components. Respondents may also identify organizations with which they will collaborate to enhance the project design. However, any proposal submissions from a collaboration of two or more entities should clearly provide the following information in the narrative portions of the proposal: Identify the lead agency for the collaborative partnership State the roles and responsibilities of each collaborator Include an organizational chart for each organization and for the collaborative Describe how funds will flow within the collaborative Identify the percentage of each partner’s fiscal responsibility Identify the qualified fiscal agent for the collaborative partnership Entities are ineligible if they: 1) are currently barred, suspended, proposed for debarment, declared ineligible or voluntarily excluded from participation in this transaction by a Federal or State department/agency; 2) have existing grants with any State, County or City agency that are suspended or otherwise not in good standing; or 3) are not in compliance with the Illinois Department of Revenue or the Federal Internal Revenue Service requirements.

SECTION II. BACKGROUND AND GOVERNANCE A. Workforce Innovation and Opportunity Act Overview On July 22, 2014, President Barack Obama signed the Workforce Innovation and Opportunity Act (“WIOA”) into law. WIOA provides new authorizing legislation for programs previously authorized under the Workforce Investment Act (WIA). At the time of the issuance of this RFP, The U.S. Department of Labor has issued temporary guidance in the form of both Training and Employment Guidance Letters (TEGLs) and multiple Notices of Proposed Rulemaking (NPRM). Formal regulations are expected to be approved in June of 2016. Programs funded under this RFP must be prepared to make adjustments in programming to comply with future regulations. WIOA is a federal program funded through the U.S. Department of Labor and administered by the State of Illinois Department of Commerce. WIOA is designed to help job seekers access employment, education, training, and support services to succeed in the labor market and to match employers with the skilled workers they need to compete in the global Page 6 of 58

economy. WIOA is the main source of federal funds for workforce development activities throughout the nation. WIOA funding, which is distributed to states and, subsequently, local workforce development boards (WDBs), is used to serve two primary customers— businesses and job seekers. Services are managed and provided by local agents, which must meet performance goals set by DOL and the respective state oversight agency. B. Overview of The Partnership The Chicago Cook Workforce Partnership is a non-profit administrative agency formed in July 2012 under the joint leadership of Chicago Mayor Rahm Emanuel and Cook County Board President Toni Preckwinkle. The Partnership has programmatic and administrative responsibility for all WIOA services provided in Local Workforce Innovation Area (LWIA 7), which serves the entirety of Cook County inclusive of the City of Chicago. The WDB which oversees The Partnership, has statutory responsibility for the local implementation of WIOA and provides a forum for business, labor, education, government, community-based organizations and other stakeholders to work together to develop strategies that can address the supply and demand challenges confronting the local workforce. The WDB, together with The Partnership, provides leadership, strategic planning, policy direction and oversight for WIOA services in LWIA 7. The Business Relations and Economic Development (BRED) unit of The Partnership supports the regional business community’s growth and stability by utilizing economic and workforce development strategies and resources. This team engages the City and County economic development departments, regional chambers of commerce, and other regional workforce and economic development partners to identify opportunities to provide high quality, innovative, and integrated services to regional employers. The One-Stops will work closely with this unit in responding to business needs. This unit will also lead cohorts of WIOA Business Services Teams to create a system-wide approach for continuity in the delivery of public workforce system services to regional business customers. The Chicago Cook Workforce System is comprised of six types of organizations: One-Stop Workforce Centers are high-capacity sites serving the general job-seeking population as well as businesses. One-Stops must serve both Adult and Dislocated Workers (Youth optional) and must have active participation from the core WIOA partners. Delegate Agencies provide services to job seekers and businesses, differing from One-Stops in that they are smaller and may serve a smaller geographic area or special population. Youth Delegate Agencies provide services to assist youth ages 16-24 in achieving academic and employment success. Sector Centers are business service hubs concentrating on business and job seeker services related to a specific industry sector and are responsible for educating the other WIOA delegate agencies on aspects of the given sector. Business Intermediary An entity that provides business services and activities to regional business customers and job seekers by working with The Partnership and partner agencies to enhance business services and develop training initiatives in response to current demand and growing trends to better meet employers’ needs. Page 7 of 58

Classroom Training Programs are cohort-based, skills training programs that are demand driven within The Partnership’s focus industry sectors and may also include bridge programs designed to serve individuals with basic skills deficiency and/or limited English skills. These six types of organizations/programs and The Partnership staff will work together to create and maintain a comprehensive workforce development system that will effectively and efficiently serve job seekers and businesses throughout Cook County. This collaborative system includes multiple entry points for both businesses and job seekers to access the full range of workforce development services and benefits. Together these entities work collaboratively and seamlessly to assist The Partnership in achieving our vision, mission and values: Our Vision: “Every person has the opportunity to build a career; every business has the talent to grow and compete in a global economy.” Our Mission: “To create, promote, and effectively manage a network of workforce development organizations that: Designs innovative solutions to address business needs, and, Prepares individuals for, and connects them to, career opportunities.” Our Values: Collaboration: We strategically engage a variety of local, regional, state, and national partners in workforce and economic development to ensure program effectiveness. The breadth of these activities allows us to connect businesses and individuals to a wide array of resources. Innovation: We design and implement initiatives that result in dynamic outcomes for businesses and job seekers alike. We seek creative solutions to current and future workforce development challenges. Transparency: We clearly communicate our expectations, policies, and processes to stakeholders and partners. We openly and publicly share the results of our initiatives. Financial Responsibility and Stewardship: As stewards of public, private, and philanthropic funds, we ensure effective and efficient management of our resources to achieve the maximum returns on investment and greatest impact on the business or individual served. Quality: We commit to continuous improvement. We aspire to a standard of excellence that ensures the delivery of high caliber services for all stakeholders while identifying opportunities for further growth. Dignity of Work: We believe in the value of work and the mutually beneficial impact that it has on individuals and the companies that employ them. We support investment in human capital as a means of strengthening local communities and the regional economy. Page 8 of 58

SECTION III. WIOA ONE-STOP CENTER VISION AND CHARACTERISTICS: A. One-Stop Center Vision The US Department of Labor issued a Training and Employment Guidance Letter (TEGL) NO: 4-15 that describes the vision for the One-Stop delivery system. The creation of OneStop centers was a cornerstone of WIA when it passed in 1998. In the years between the passage of WIA and WIOA, the workforce system tested a variety of approaches to maximize the benefits of One-Stop centers to its direct customers and their communities. In the last 10 years, technological advancements have opened up new avenues of service delivery, and the increased availability of evidence-based models has strengthened the shared understanding of these approaches. A job-driven service delivery system is one that results in linking our nation’s diverse talent with employers and businesses. As a result of this work, One-Stop centers continue to be a valued community resource, known both locally and nationally as an important source of assistance for those looking for work or workers, and those looking for opportunities to grow their careers. WIOA recognizes the value of the One-Stop delivery system, and provides the workforce system with important tools to enhance the quality of its One-Stop centers. The law strengthens the ability of states, regions, and local areas to align investments in workforce, education, and economic development to regional in-demand jobs. It also places greater emphasis on achieving results for job seekers, workers, and businesses. Finally, it reinforces the partnerships and strategies necessary for One-Stop centers to provide job seekers and workers with the high-quality career services, education and training, and the supportive services they need to obtain good jobs and stay employed; as well as to help businesses find skilled workers and access other supports, including education and training for their current workforce. Vision for the One-Stops under WIOA: The publicly funded workforce system envisioned by WIOA is quality-focused, employer-driven, customer-centered, and tailored to meet the needs of regional economies. It is designed to increase access to, and opportunities for, the employment, education, training, and support services that individuals need to succeed in the labor market, particularly those with barriers to employment. It aligns workforce development, education, and economic development programs with regional economic development strategies to meet the needs of local and regional employers, and provide a comprehensive, accessible and high-quality workforce development system. This is accomplished by providing all customers access to high-quality One-Stop centers that connect them with the full range of services available in their communities, whether they are looking to find jobs, build basic educational or occupational skills, earn a postsecondary certificate or degree, or obtain guidance on how to make career choices, or are businesses and employers seeking skilled workers. Under WIOA, partner programs and entities that are jointly responsible for workforce and economic development, educational, and other human resource programs collaborate to create a seamless customer-focused One-Stop delivery system that integrates service delivery across all programs and enhances access to the programs' services. The One-Stop delivery system includes six Core Programs (Title I adult, dislocated worker, and youth programs; Title II adult education and literacy programs; Title III Wagner-Peyser Page 9 of 58

program; and Title IV vocational rehabilitation program), as well as, other required and optional partners identified in WIOA. Under WIOA, the One-Stop Centers and their partners: Provide job seekers with the skills and credentials necessary to secure and advance in employment with family-sustaining wages; Provide access and opportunities to all job seekers, including individuals with barriers to employment such as individuals with disabilities, to prepare for, obtain , retain and advance in high quality jobs and high demand careers; Enable businesses and employers to easily identify and hire skilled workers and access other supports, including education and training for their current workforce; Participate in rigorous evaluations that support continuous improvement of One-Stop centers by identifying which strategies work better for different population; ensure that high-quality integrated data inform decisions made by policy makers, employer and job seekers. B. Characteristics of a High-Quality One-Stop Center The characteristics identified below, consistent with the purpose and authorized scope of each of the programs, are designed to reflect elements that the “Departments” (DOL, HUD, HHS, and DOE) believe contribute to a high-quality One-Stop delivery system. They demonstrate the spirit and intent of WIOA, and the Departments believe they will strengthen the successful integration and implementation of partner programs in One-Stop centers. For clarity and readability the characteristics have been grouped into three functional categories: (1) Customer Service; (2) Innovation and Service Design; and (3) Systems Integration and High-Quality Staffing. 1. One-Stop Centers Should Provide Excellent Customer Service to Job Seekers, Workers and Businesses. One-Stop center space reflects a welcoming environment. One-Stop centers develop, offer, and deliver quality business services that assist specific businesses and industry sectors in overcoming the challenges of recruiting, retaining, and developing talent for the regional economy. One-Stop centers improve the skills of job seekers and worker customers. One-Stop centers create opportunities for individuals at all skill levels and levels of experience by providing customers, including those with disabilities, as much timely, labor market, job-driven information and, choice as possible related to education and training, careers, and service delivery options, while offering customers the opportunity to receive both skill-development and job placement services. One-Stop centers provide career services that motivate, support and empower customers, including individuals with disabilities and other barriers, to make informed decisions based on local and regional economic demand and effectively attain their personal employment and education goals. One-Stop centers value skill development by assessing and improving each individual’s basic, occupational, and employability skills.

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2. One-Stop Centers Reflect Innovative and Effective Service Design. • One-Stop centers use an integrated and expert intake process for all customers. The frontline staff is highly familiar with the functions and basic eligibility requirements of each program, and they appropriately assist customers and make knowledgeable referrals to partner programs, as needed and as appropriate given the authorized scope of the program. • One-Stop centers design and implement practices that actively engage industry sectors and use economic and labor market information, sector strategies, career pathways, Registered Apprenticeships, and competency models to help drive skillbased initiatives. • One-Stop centers balance traditional labor exchange services with strategic talent development within a regional economy. • One-Stop centers ensure meaningful access to all customers. • One-Stop centers include both virtual and center-based service delivery for job seekers, workers, and employers. • One-Stop centers incorporate innovative and evidence-based delivery models that improve the integration of education and training, create career pathways that lead to industry recognized credentials, encourage work-based learning, and use state-ofthe-art technology to accelerate learning and promote college and career success. 3. One-Stop Centers Operate with Integrated Management Systems and High-Quality Staffing. • One-Stop centers reflect the establishment of robust partnerships. • One-Stop centers organize and integrate services by function rather than by program. • One-Stop centers develop and maintain integrated case management systems that inform customer service throughout the customer’s interaction with the integrated system and allow information collected from customers at intake to be captured once. The customer’s information is properly secured in accordance with personally identifiable information guidelines, and facilitated as appropriate, with the necessary memoranda of understanding or other forms of confidentiality and data sharing agreements, consistent with federal and state privacy laws and regulations. • One-Stop centers develop and implement operational policies that reflect an integrated system of performance, communication, and case management, and use technology to achieve integration and expanded service offerings. • One-Stop centers use common performance indicators to ensure that federal investments in employment and training programs are evidence-based, labor market driven, and accountable to participants and taxpayers. • One-Stop centers train and equip staff in an ongoing learning process with the knowledge, skills, and motivation to provide superior service to job seekers, including those with disabilities, and businesses in an integrated, regionally focused framework of service delivery. Center staff are cross-trained, as appropriate, to increase staff capacity, expertise, and efficiency. • Staff members should include highly trained career counselors, skilled in advising jobseekers of their options, knowledgeable about local labor market dynamics, aware of available services inside and outside the One-Stop center, and skilled in developing customers’ skills for employment success. Page 11 of 58

SECTION IV. ONE-STOP ROLE AND RESPONSIBILITIES A. Relationship with Required Partners: The role of the One-Stop Provider is to work in collaboration with The Partnership to coordinate the service delivery among the various required partner agencies and service providers. The goal is to offer seamless services to job seekers and employers. WIOA brings together entities responsible for administering the following programs as required partners in the WIOA system: Programs under Title I of WIOA including Adults, Dislocated Workers, Youth, Job Corp, YouthBuild, Native American programs and Migrant and Seasonal Farmworker programs; Employment services under the Wagner Peyser Act; Adult education and literacy services under Title II of WIOA; Vocational Rehabilitation program authorized under Title I of the Rehabilitation Act of 1973; The Senior Community Service Employment Program authorized under Title V of the Older Americans Act of 1965; Career and Technical Education Programs at the post-secondary level authorized under the Carl Perkins Career and Technical Education Act of 2006; Trade Adjustment Assistance activities authorized under chapter 2 of Title II of the Trade Act of 1974; Jobs for Veterans State grant programs; Employment and training activities carried out under the Community Service Block Grant; Employment and training activities carried out by the Department of Housing and Urban Development; Programs authorized under State unemployment compensation laws; Programs under the Second Chance Act of 2007; Temporary Assistance for Needy Families (TANF) authorized under part A of the Social Security Act B. Relationship with the Community As the hub and most public face of Chicago and suburban Cook County’s workforce services, One-Stops must make efforts to promote services throughout their local community and ensure accessibility through a variety of means, including but not limited to the following: Hours: One-Stops must be prepared to offer services at hours beyond the traditional Monday thru Friday 8:30 a.m. to 5 p.m. timeframe, unless precluded by external factors. Recruiting: One-Stops must collaborate with community-based and faith-based organizations, libraries, other government services, and other entities throughout the area surrounding their site in order to recruit individuals and businesses that can benefit from WIOA services. Effort must be made to promote and direct job seekers to the orientation. Page 12 of 58

Recruitment and orientations are essential to developing a pipeline of candidates for WIOA and maintain customer capacity expectations. Orientations: At a minimum, One-Stops must conduct two (2) orientations weekly that are open to the public and describe the services available at the center. Orientations are considered part of Basic Career Services under WIOA and are formal sessions, that must provide information on the full array of applicable and appropriate services available through the One-Stop and required partners, the Cook County workforce system and other community organizations. The Partnership will provide guidance on orientation content and may provide orientation materials. Orientation dates and times must be prominently posted at the site and on the provider’s website. Community Outreach: One-Stops must conduct regular outreach activities and develop recruitment strategies to inform the community of services available and ensure a steady pipeline of participants coming to the center. One-Stops are expected to network and outreach with local elected officials, community and faith based organizations, schools and other WIOA service providers and mandated partners. Additionally, The Partnership may require One-Stops to periodically staff booths at community resource fairs, elected official events and/or special events during the year. Language Capacity: All One-Stops must have sufficient Spanish-speaking staff to serve the Counties’ significant Spanish-speaking populations. Other language capacity appropriate to each One-Stop’s location and potential jobseeker customer population will also be required. Additionally, key materials must be provided in Spanish and other languages as appropriate to each One-Stop’s location. C. Relationship with Workforce System One-Stops serve as “hubs” within the Cook County workforce system. The “spokes” (delegate agencies and training programs) provide specialized services, while the One-Stops serve as the high volume central locations for the City’s workforce system. Sector Centers serve as the hubs for their targeted industries. This hub and spoke model relates to interactions with both types of WIOA customers. For job-seekers, the general public makes significant use of the Resource Rooms, the diverse pool of employer contacts, and the efficiency resulting from the presence of one or more WIOA system partner services colocated together. Businesses use the large sites for on-site recruiting and for consulting with experienced workforce staff about employer benefits such as tax credits, training programs, and accessing a large pool of job ready workers. As the hub and large scale workforce provider, the One-Stops must take lead roles in coordinating services for County job seekers and businesses; such service include the following: Special Projects: One-Stops must act as fast responders or lead facilitators in staffing special outreach and recruitment events as assigned by The Partnership. These may include job fairs, service fairs, large scale hiring events, developing customized training for employers, hosting tables at conferences or other public events, and participating in other County-sponsored projects and activities. Page 13 of 58

Coordinate System-wide Recruitment: One-Stops are expected to share job leads with the rest of the system and coordinate resume collection, screening, and eventual referral to the employer. This sharing of job leads is done with the goal of making the best possible fit between job opening and job candidate. This must be done in an honest and fair manner, without preference for the agency’s own candidates. All job orders should be posted on the Career Connect job portal system. One-Stops must also search their customer pool for qualified candidates for any system wide recruitment efforts. Collaborative Partnership: One-Stops must actively participate in work teams organized by The Partnership, Sector Centers and/or Business Service Intermediary. They must attend participate in Business Service Team meetings, as well as, center level meetings with colocated partners. These teams are designed to provide coordinated responses to businesses and job seekers and improve overall services to customers. Community Linkages and Collaborations: One-Stops are strongly encouraged to build relationships with valuable partners, including faith-based organizations, grantees from other government programs such as Community Development Block Grants and other community-based organizations; to learn about and utilize programs such as TIFWorks and various tax incentive programs provided by city, state, county or federal governments. Rapid Response Events: One-Stops will also be required to provide staffing and support to “Rapid Response” activities at businesses experiencing dislocation events (layoffs or reductions in force) in conjunction with The Partnership and State partners. These activities include staffing outreach events on-site at businesses experiencing layoffs (or at alternate sites as necessary) and providing subsequent services to job-seekers affected by these dislocation events.

SECTION V. WIOA DELIVERY:

CUSTOMER

FLOW

AND

JOB

SEEKER

SERVICE

A. Customer Flow The Partnership seeks to identify quality organizations to implement and manage WIOA services at its 10 One-Stops. Customer service and careful management of customers as they progress through WIOA services into employment is critical to an effective and high quality experience at a One-Stop. The Partnership requires that each One-Stop maintain a minimum active caseload at all times calculated of 80 customers per career coach. The following chart identifies the customer activity at the One-Stops during July 1 2014-June 30 2016.

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One-Stop Workforce Center

Estimated Square Footage

Estimated Resource Room Annual Visits

WIOA Adult Registrants Served

WIOA Dislocated Worker Registrants Served

WIOA Youth Registrants Served

North Side

6627

6500

265

271

N/A

Garfield

5275

9000

208

99

58

Pilsen

21,500

3500

187

263

N/A

Mid-South

6,700

18,300

483

280

169

South West

13,120

12,000

385

385

82

Arlington Heights

22,768

7500

267

585

110

Chicago Heights

2896

2900

187

263

N/A

Maywood

6108

4500

262

282

187

Oak Forest

13,140

1500

301

213

50

Cicero

12,350

2900

233

279

118

B. Basic Career Services: Under WIOA, the Department of Labor classifies Career Services into two categories: Basic Career Services and Individualized Career Services. All County residents are eligible to take advantage of WIOA Basic Career Services. Basic Career Services are general services assisting jobseekers in finding gainful employment, and orienting customers to WIOA services and procedures, as well as, providing information on the labor market and unemployment insurance. These services may be provided by one or a combination of staff from the mandated partners of WIOA. Under WIOA basic career services must be made available to all individuals seeking services through the entire workforce delivery system and include the following: 1. Determination of whether the individual is able to receive assistance from the adult, dislocated worker or youth programs; 2. Outreach, intake (including worker profiling), and orientation to information and other services available through the entire workforce delivery system; 3. Initial assessment of skill levels including literacy, numeracy and English language proficiency, as well as aptitudes, abilities (including skill gaps) and supportive service needs;

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4. Labor exchange services including a. Job search and placement assistance; and individual career counseling as needed, including; i. Provision of information on in demand sectors and occupations ii. Provision of information on non-traditional employment b. Appropriate recruitment and other business services on behalf of employers including information and referrals to specialized business services other than those traditionally offered through the entire workforce delivery system; 5. Provision of referrals to and coordination of activities with other programs and services including programs and services within the One-Stop delivery system and when appropriate, other workforce development or human services programs; 6. Provision of workforce and labor market employment statistics information, including the provision of accurate information relating to local regional and national labor market areas includinga. Job vacancy listings in labor market areas; b. Information on job skills necessary to obtain vacant jobs listed; and c. Information related to local occupations in demand and the earnings, skill requirements and opportunities for advancement for those jobs; 7. Provision of performance information and program cost information on eligible providers of training services by program and type of providers; 8. Provision of information about how the local area is performing on performance accountability measures, as well as any additional performance information relating to the entire workforce system and the One-Stop; 9. Provision of information relating to the availability of supportive services or assistance and appropriate referrals to those services including child care; child support; medical or child health assistance available through the State, SNAP benefits; assistance through earned income tax credits; and assistance under TANF including supportive services and transportation; 10. Assistance in establishing eligibility for programs of financial aid assistance for training and or education programs not provided under WIOA. 11. Provision of information regarding filing claims under UI programs, including meaningful assistance to individuals seeking to file a claim. a. “Meaningful assistance” means: i. Providing assistance on-site using staff who are trained in unemployment compensation claims filing and the rights and responsibilities of claimants; or

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ii.

Providing assistance by phone or technology as long as the assistance is provided by trained and available staff and within a reasonable time frame; b. The costs associated in providing meaningful assistance may be paid for by the Unemployment Insurance program, WIOA, Wagner Peyser or some combination of these funding sources. In addition to the minimum basic career services required under WIOA, The Partnership requires the following: Resource Rooms: One-Stops must maintain a publicly accessible resource area (including access for disabled persons) as part of their WIOA services. This public space and the resources available within it should include computers with Internet access; tutorials for career exploration, job searching and resume writing; job postings; periodicals, information on Unemployment Insurance eligibility, services and financial aid for local non-WIOA training, labor market reports, educational programs and information on partner programs. Individuals may receive self-service or informational activities without an eligibility determination. Self-service or informational activities include, but are not limited to, access to the Resource Room, on-line materials, reference documentation, workshops, employer screenings and job fairs. The resource area must be staffed with knowledgeable employees, partner employees and/or volunteers to assist with customer questions. Workshops: One-Stops and their partners must provide a wide range of informational workshops to job seekers as part of their career services offerings. These workshops focus on job search and soft skills, such as interviewing techniques, resume preparation, networking, effective communications skills, conflict resolution, computer literacy and job readiness training. One-Stops must post and follow a monthly schedule for all workshops. C. Eligibility Determination and Registration The eligibility determination process is considered a basic career services but is explained in detail in this section as it is a critical function of the One-Stop provider for Title I of WIOA. One-Stops are required to develop and implement a WIOA eligibility process that is timely and meets State and Partnership policy requirements without unnecessary delays in providing access to career services. Included in this process, the One-Stops must determine WIOA eligibility and collect information to support the determination of eligibility. Customers receiving individualized career services must be eligible and registered into WIOA. To be an eligible Adult participant, an individual must be 18 years of age or older and provide documentation of Social Security number, compliance with Selective Services requirements, and compliance with authorization to work within the United States requirements. To be an eligible dislocated worker participant, an individual must have been terminated or laid off, or have received a notice of termination or layoff, from employment; have been self- employed but be unemployed as a result of general economic conditions; or be a displaced homemaker.

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WIOA and the Illinois Workforce Innovation Board give priority of service to several populations including adult recipients of public assistance, other low-income individuals, individuals who are basic skills deficient, and veterans. Suitability for both Adult and Dislocated Worker services is determined by an assessment of the applicant’s skill level, education, aptitudes, abilities, work and wage history, supportive service needs, as well as their interests, goals and aspirations. If a customer is deemed inappropriate for WIOA services, he or she must be referred to the appropriate educational entity or social service agency for assistance. Respondents applying for a One-Stop serving out-of-school youth must be aware of the outof-school youth eligibility criteria. Under WIOA, to be an eligible out-of-school youth participant, an individual must be 16-24 years of age and provide documentation of Social Security number, compliance with Selective services requirements, and compliance with authorization to work requirements. The youth must not be attending school at the time of registration and must meet one or more of the following: A school dropout. A youth who is within the age of compulsory school attendance, but has not attended school for at least the most recent complete school year calendar quarter. A recipient of a secondary school diploma or its recognized equivalent who is a low-income individual and is: basic skills deficient (The definition of deficient in basic literacy skills is an individual who computes or solves problems, reads, writes, or speaks English at or below a grade level of 9.0.); or An English language learner. An individual who is subject to the juvenile or adult justice system. A homeless individual, a homeless child or youth, a runaway, in foster care or has aged out of the foster care system, a child eligible for assistance under the Social Security Act, or in an out-of-home placement. An individual who is pregnant or parenting. A youth who is an individual with a disability. A low-income individual who requires additional assistance to enter or complete an educational program or to secure or hold employment. D. Individualized Career Services Under WIOA individualized career services must be made available if determined to be appropriate, in order for an individual to obtain or retain employment. Individualized Career Services are more comprehensive, in-depth and individualized than Basic Career Services, and generally involves interaction with a career coach or an equivalent.

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These services include the following: 1. Comprehensive and specialized assessments of the skill levels and service needs of adults and dislocated workers, which may includea. Diagnostic testing and use of other assessment tools; and b. In-depth interviewing and evaluation to identify employment barriers and appropriate employment goals; One-Stops must complete objective, comprehensive and specialized assessments of the customer. These assessments involve a more thorough examination than the initial assessment and are conducted or coordinated by a career coach or equivalent. The role of the career coach is to ensure access to the full array of services and activities required and available under WIOA, and to provide professional support to jobseekers as they decide on employment and education plans and seek to improve their skills. Assessment tools and processes may be modified by The Partnership. 2. Development of an Individual Employment Plan (IEP), in order to identify the employment goals, appropriate achievement objectives and the appropriate combination of services for the participant to achieve his or her employment goals. One key role of the career coach is working with the customer to develop the IEP. The IEP should be considered an agreement between the career coach and the customer of the plan of action they will take together to overcome any barriers to employment and secure employment leading to self-sufficiency. The IEP should include short and long term goals and the steps and supports necessary to achieve those goals. Ideally, the IEP will focus on a career pathway that can provide a guide beyond initial employment, and must be updated regularly as a customer progresses. 3. All WIOA services provided to a customer must be identified and the need justified in the IEP. A hard copy case file must be maintained on each participant containing eligibility documents and pertinent case file information not recorded in the electronic case file. Customers are also to be provided with a signed copy of the IEP. The IEP is a living plan that should be updated as goals and milestones are met and routinely discussed with customers. In cases where needs and services change, the IEP must be updated. 4. Provision and coordination of Supportive Services: Supportive services address those life issues impacting the jobseeker’s ability to get or retain adequate employment. Depending on funding availability, The Partnership may award funds to assist with basic supportive services such as transportation, work equipment and uniforms, and child care services. In cases where customers must be referred, all referrals of WIOA customers should be tracked to ensure that the customer is receiving the service. If the service cannot be provided per that referral, it is the expectation that alternate plans for securing that service will be initiated. 5. Group counseling; Page 19 of 58

6. Individual counseling; 7. Career planning; 8. Short term pre-vocational services including; the development of learning skills, communications skills, interview skills, punctuality, personal maintenance skills, and professional conduct to prepare individuals for unsubsidized employment or training; 9. Internships and work experiences that are linked to careers; 10. Workforce preparation activities; 11. Financial literacy services; (such as financial aid applications, income tax credits and counseling) 12. Out of area job search assistance and relocation assistance; and 13. English Language acquisition and integrated education and training programs. E. Training Services: (included in individualized career services) WIOA clarifies that there is no sequence of service requirement in order to receive training. Training may be made available to individuals if after an interview, assessment or evaluation and career planning it is determined that the individual: Is unlikely or unable to obtain or retain employment that leads to selfsufficiency or comparable wages to or higher than wages from previous employment; Is in need of training services to obtain or retain employment that leads to economic self-sufficiency or wages comparable to or higher wages from previous employment through career services alone; and Have the skills and qualifications to successfully participate in the selected program of training services. The following items explain the different training options available to participants. The selection of training services should be conducted in a manner that maximizes customer choice and is linked to in-demand occupations. Career Advisors must ensure that job seekers explore other funding options and research performance of relevant training providers. Individual Training Accounts (ITAs): ITAs are tuition vouchers to be redeemed at one of the many eligible training providers. Training services are not usually provided directly by the One-Stop, but, rather, the One Stops facilitates the ITA application and selection process with the jobseeker. The actually training is conducted by an approved training provider listed on the Illinois Workforce Development System (IWDS) certified training provider list. One Stop career advisors are expected to assist job seekers with researching and selecting training programs that align with the job seeker’s IEP. The Partnership has contracted with a third-party entity, referred to as the Training Assessment and Referral Agency (or TARA) to process Individual Training Accounts. The TARA analyzes patterns and trends and provides a system of checks and balances to ensure Page 20 of 58

participants receive equitable services and to minimize conflicts of interest among grant recipients. Respondents SHOULD NOT identify ITA dollars in their proposed budget. Internships/Work Experience: Work experience is a planned, structured learning experience that takes place in a work environment for a limited period of time. Work experience may be paid or unpaid, as appropriate. A work experience may take place in the private for-profit sector, the non-profit sector, or the public sector. Fair Labor standards apply in any work experience where an employee/employer relationship exists, as defined by the Fair Labor Standards Act or applicable State law. Pre-Apprentice Training: Pre-apprenticeship programs provide training to increase math, literacy, and other vocational skills needed to gain entry into a registered apprenticeship program. A pre-apprenticeship program funded with an ITA must have at least one registered partner; such pre-apprenticeship programs must possess or develop a strong record of enrolling its graduates into a registered apprenticeship program. On-the-Job Training: OJT services typically involve “hands on” training in occupational skills for a specific occupation. Training is provided by a private, nonprofit, or public sector employer for an individual who needs additional skill training for a specific job. The participant is an employee of the company and in order to offset the cost of the training, the employer can be reimbursed up to 50% of wages, based on criteria provided by The Partnership, during the training period. One-Stops are required to develop OJT agreements with employers and are required to have staff knowledgeable of the OJT forms and procedures. Respondents SHOULD NOT identify OJT dollars in their proposed budget. Customized Training: Customized training is industry and occupation specific skills training delivered through a curriculum designed collaboratively by a One-Stop, any partners and an identified employer(s). Customized training is intended to provide job seekers with specific skill sets identified as necessary for an industry, occupation or particular position within a company. The employer must pay for a significant share of the cost of the training. All Customized Training agreements must be approved by The Partnership prior to implementation. F. Career Pathways WIOA places a strong emphasis on Career Pathways. One-Stops should apply a career pathway approach throughout their service delivery. Career Pathways are defined as, a combination of rigorous and high quality education, training and other services that: Align with the skill needs of industries in the state or regional economy; Prepare an individual to be successful in any of a full range of secondary or postsecondary education options; Include counseling to support an individual in achieving the individual’s education and career goals; Include, as appropriate, education offered concurrently with and in the same context as workforce preparation activities and training for a specific occupation or occupational cluster; Page 21 of 58

Organize education, training and other services to meet particular needs of an individual in a manner that accelerates the educational and career advancement of the individual to the extent practicable; Enable an individual to attain secondary school diploma or its recognized equivalent, and at least one recognized postsecondary credential; and Help an individual enter or advance within a specific occupation or occupational cluster. G. Follow-up Services: One-Stops must communicate with, and monitor the progress of, customers throughout enrollment in the program. In addition, follow-up activities must be provided as appropriate, to individuals who have exited from the program for up to one year. Follow-up services tend to be of two major types: retention and advancement services for employed customers; and reemployment services for customers who lose their jobs. Retention/Advancement Services Additional career planning and counseling Working with the customer to identify emerging problems Helping the customer gain job/educational coping skills Peer support groups Information about additional educational opportunities Helping the customer to access needed support services Re-Employment Services Counseling with the customer about reasons for his/her job loss Career services and supportive services to address reasons for job loss and implement appropriate solutions to secure re-employment H. Out-of-School Youth Services Section 129 (c)(1) of the Workforce Innovation and Opportunity Act, states that funds allocated to youth service providers shall be used for the following program design: 1. Provide an objective assessment of the academic level, skill levels, and service needs of each participant, which assessment shall include a review of basic skills, occupational skills, prior work experience, employability, interests, aptitudes, supportive service needs, and development needs of such participant. 2. Develop service strategies for each participant that shall identify career pathways that include education and employment goals, appropriate achievement objectives, and appropriate services for the participant taking into account the assessment conducted. 3. Provide: Activities leading to the attainment of a secondary school diploma or its recognized equivalent or a recognized postsecondary credential; Preparation of postsecondary educational and training opportunities; Page 22 of 58

Strong linkages between academic learning and occupational learning; Preparation for unsubsidized employment opportunities; and Effective connections to intermediaries with strong links to the job market and local, regional employers. The following is a list of fourteen (14) required services local programs must, at a minimum, provide to youth per Section 129 (c) (2) of the Act. If a provider does not directly provide the services listed, it must demonstrate the ability to make seamless referrals to appropriate providers of such services. The grantee will have primary responsibility for ensuring that each participant receives the full continuum of services. 1.

Tutoring, study skills training, and evidence based dropout prevention strategies that lead to completion of a secondary school diploma or its recognized equivalent or for a recognized postsecondary credential;

2.

Alternative secondary school offerings;

3.

Summer employment opportunities directly linked to academic and occupational learning;

4.

Paid and unpaid work experiences, including summer employment opportunities, internships, pre-apprenticeship programs, job shadowing and on the job training opportunities;

5.

Occupational skill training, which shall include priority consideration for training programs that lead to recognized postsecondary credentials that are aligned with in demand industry sectors or occupations;

6.

Leadership development opportunities, which may include such activities as positive social behavior and soft skills, decision making, team work, and other activities;

7.

Supportive services;

8.

Adult mentoring for a duration of at least twelve (12) months, that may occur both during and after program participation;

9.

Follow-up services for a minimum 12-month period;

10. Comprehensive guidance and counseling, including drug and alcohol abuse counseling, mental health counseling, as well as referrals to counseling, as appropriate to the needs of the individual youth; 11. Financial literacy education; 12. Entrepreneurial skills training;

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13. Services that provide labor market and employment information about in-demand industry sectors and occupations; 14. Activities that help youth prepare for and transition to post-secondary education and training. SECTION VI. EMPLOYER SERVICE DELIVERY Business Services are a critical component of WIOA service delivery, providing direct value to employers, employer associations or other such organizations. Customized business services may include the following services and activities: A.

Customized Recruiting and Screening Services 1. Advertise Job Openings: Provide employers with the opportunity to post employment opportunities throughout the Workforce system. One-Stop staff must post job orders through the Career Connect job order portal. 2. Provide Access to Space: Provide or secure space for businesses to interview candidates, hold recruiting events, conduct informational meetings, etc. 3. Customized Recruitments: Provide employers with an in-person opportunity to inform job seekers (screened and/or unscreened) about available job openings within their organization. 4. Customized Screening of Applicants: Thoroughly screen job seekers (based on employer skill requirements) and prepare them for interviews, saving businesses time and increasing the likelihood that business will return for more candidates in the future. 5. Conduct Job Fairs: Offer multiple employers the opportunity to meet WIOA enrolled and non-enrolled job seekers. The Partnership may assign One-Stops to participate in The Partnership-led job fairs and or hiring activities.

One-Stops must have timely and focused response to recruiting events requested by The Partnership’s Business Relations and Economic Development unit (BRED,) Sector Centers or other Partnership sponsored initiatives. One-Stops must have a point person designated to alert their case management staff of opportunities and to follow-up with the referring entity on those screened candidates who meet the referral criteria. Each referred candidate must have a professionally prepared resume. B.

Information and Technical Assistance 1. Provide Workforce Education: Educate businesses about services available through Chicago Cook Workforce agencies, and how to access these services. In particular, this includes providing businesses in relevant industries with information from and linkages to services at the Sector Centers. 2. Advise on Workforce Issues: Providing informational services to businesses on a variety of workforce topics, including workforce-related and economic development tax incentives; unemployment insurance; labor market statistics; and other workforce-related information identified as providing value to businesses. 3. Provide Layoff Aversion, Downsizing Services and Outplacement: Work with employers making layoffs, and with employees being laid-off, to create rePage 24 of 58

employment plans. Dislocated Worker delegate agencies will provide these services directly. Rapid response services are coordinated and conducted by The Partnership, which may engage any Dislocated Worker agency to participate in employer on-site layoff workshops. 4. Provide Human Resource Consultation: Assistance with writing and/or review job descriptions, orientations for new workers, analyzing employee turnover and customized labor market data. C.

Employer Development Services 1. Educate businesses on various training models available throughout the County. 2. Develop and deliver incumbent worker training programs to up-skill existing employees. 3. Provide retention services; working with employers to design strategies and provide support that helps employees stay on the job or advance after placement.

SECTION VII. PERFORMANCE OUTCOMES, REPORTING AND TRACKING A. WIOA Performance Requirements WIOA established a comprehensive performance accountability system in order to optimize the return on investment of federal funds and to assess the effectiveness of local areas. Selected respondents will be required to meet performance measures based on the new WIOA rates that The Partnership negotiates with Illinois Department of Commerce (DOC) each year. WIOA Performance Measure

Definition

Adult Goal

Entered Employment

The percentage of participants who are in unsubsidized employment during the second quarter after exit The percentage of participants who are in unsubsidized employment in the fourth quarter after exit The median earnings of participants who are in the second quarter after exit The percentage of participants who obtain a recognized post-secondary credential or secondary school diploma/GED within 1 year after exit from the program The percentage of participants enrolled in a training or education program who show documented skills gains during a program year Effectiveness of servicing business (TBD) by USDOL

TBD

Dislocated Worker Goal TBD

TBD

TBD

TBD

TBD

TBD

TBD

TBD

TBD

TBD

TBD

Employment Retention Median Earnings Credentials

Skills Gains

Business Services

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The current program year’s negotiated goals are as follows: WIA Performance Measures Entered Employment Rate Employment Retention Rate Average Earnings

Definition Percentage of customers employed during the first quarter after exit Percentage of customers in the entered employment rate employed during the second and third quarters after exit Average earnings of customers showing earnings in the second and third quarter after exit

Adult Goal 72%

Dislocated Worker Goal 80%

82%

87%

$13,200

$18,000

Because many of the WIA/WIOA performance measures are based on exits from the program, The Partnership developed other key point in time benchmarks that will provide the most accurate picture possible of how One-Stops are attaining The Partnership’s workforce goals. Selected respondents will enter into a “loading plan with The Partnership that will outline at minimum the following benchmarks: Number of enrollments Number of total served Number of active cases per month (capacity/utilization) Number of individuals receiving ITAs Number or credentials earned Number of OJTs Number of individuals placed Number of shared placements Number of businesses served Number of job orders posted/filled Customer satisfaction rates (job seekers/businesses) The Partnership reserves the right to set and change benchmarks, add new benchmarks and adjust rates based on final WIOA regulations and negotiated performance. Selected One-Stops will be continually evaluated based on their achievement of all the DOL measures and The Partnership benchmarks. Grant agreement renewals will be largely based on achievement of benchmarks. The Partnership reserves the right to impose additional conditions and/or restrictions on the grant award, implement probationary periods, undertake any other corrective action, reduce funding or end grant agreements based on poor performance on any of the benchmarks. B. Data and Customer Tracking Systems Starting in program year 2016, The Partnership will implement a new customer tracking system, Career Connect, which will automatically link to the State of Illinois tracking system, IWDS. All selected respondents will be required Career Connect training and will be required to utilize the system for all customer and business services provision. In addition Page 26 of 58

to reporting and tracking customers through Career Connect, selected providers must submit monthly reports that document outcomes on agreed upon key benchmarks. C. File Records, Retention and Ownership Selected respondents must retain, secure and ensure the accuracy of all program files and records, whether related to businesses or WIOA registered job seekers, in compliance with Federal and State WIOA requirements, and The Partnership’s record retention policies. Case files must contain a variety of documentation including, but not limited to: program eligibility, suitability, assessment data; Individual Employment Plans; regular updates (minimally every 30 days); progress reports, time and attendance sheets (training services); and case notes. Selected respondents must allow local, state, and federal representatives access to all Workforce Innovation and Opportunity Act records, program materials, staff, and participants. D. Oversight, Evaluation and Planning The Partnership will monitor and evaluate selected respondents to determine if employer and job seeker clients are receiving the most comprehensive, high caliber services. Monitoring is also used to ensure program compliance and evaluate the quality and effectiveness of the service strategies. External monitoring and evaluation may also be conducted periodically by the U.S. Department of Labor, Illinois Department of Commerce and any other agency that provides funds used by The Partnership to contract for services in the area’s workforce system. E. Accessibility and Equal Opportunity The Partnership is committed to equal programmatic and physical access to services for all customers. All awardees must ensure equal opportunity to all individuals. No individual in The Partnership’s regional area shall be excluded from participation in, denied the benefits of, or subjected to discrimination under any Workforce Innovation and Opportunity Act funded program or activity because of race, color, religion, sex, national origin, age, disability, English proficiency, sexual orientation, political affiliation or belief. All successful bidders are expected to demonstrate full compliance with the Americans with Disabilities Act Amendments Act of 2008 (ADAAA) and all other equal opportunity laws. This involves ensuring that staff receives accessibility training, and may involve developing accessibility plans. All respondents must ensure all written materials and communications include the statement: “Reasonable accommodations and auxiliary equipment and services are available upon request.”

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SECTION VIII. SOLICTIATION, PROCESS AND TERMS A. Period of Solicitation This RFP will be released on March 31, 2016. The deadline to submit a response(s) to the RFP is Friday, April 29, 2016 no later than 4:00 p.m. (CST). B. RFP Inquires, Questions and Answers The primary mode of communication between The Partnership and potential bidders will occur via www.workforceboard.org. All questions pertaining to the RFP must be received in writing via email at [email protected] by 4:00 pm (CDST) Tuesday, April 12, 2016. The Partnership anticipates posting answers to all questions by Monday, April 18, 2016. A Question and Answer page will be posted on The Partnership website www.workforceboard.org. It is the bidder’s responsibility to check the website page frequently to stay apprised throughout the process. Only those questions directed to the above email or received at the Bidders Conference will be answered. Questions will not be answered over the phone or in person. Questions received after April 12, 2016 will not receive a response. C. Bidders Conference The Partnership will host a Bidders Conference for all prospective respondents to this RFP. At this session The Partnership staff will review program information, key proposal requirements, contract terms and conditions and respond to questions. Attendance is highly recommended. Other than during the Bidders Conference, staff members are unable to provide technical assistance during the application process. www.workforceboard.org. Please do NOT contact staff directly with any questions. All questions should be directed to [email protected]. The Information Session will be held: Thursday, April 7, 2016 from 1:30 p.m.- 3:30 p.m. Michael Bilandic Building 5th Floor Auditorium 160 North LaSalle Street Chicago, Illinois You must provide identification and pass security to enter the building. Please allow enough time for a prompt start at 1:30 pm. A brief period will be reserved at the Bidders Conference for additional questions to be submitted in writing. Every effort will be made at the conference to answer questions submitted that day; however, all questions will be answered and posted on the website. No answers are final until posted on the website.

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D. Proposal Review and Evaluation Process: Applications will be evaluated by a team of reviewers, which may include WDB members, outside experts and staff. An entity’s failure to submit a complete proposal or to respond in whole or in part to RFP requirements may cause The Partnership to deem the proposal nonresponsive and thus ineligible for review. Fiscal Review: The Partnership will also conduct a fiscal review of all qualified proposals including, budgets, agency audits, leveraged funds and responses to questions related to fiscal operations. The Partnership reserves the right to review and request further information regarding the respondent’s financial situation, if not sufficiently outlined in the submitted. The Partnership reserves the right to assess the risk posed by any recent, current or potential litigation, court action, investigation, audit, bankruptcy, receivership, financial insolvency, merger, acquisition, or other event that might affect an organization’s ability to operate the requested program. Program Narrative Review: Members of the review team will conduct an in-depth assessment of the program narrative section for each proposal. A scoring instrument will be used based on the evaluation criteria listed in the RFP. Past Performance Review: Through this process, The Partnership will review a respondent’s performance on any previous and/or existing Partnership grant agreement(s) as well as check references submitted from other grantors. Achievement of grant agreement outcomes (i.e., number of enrollments, job placements and retention of enrollees), along with compliance with programmatic and fiscal guidelines and timelines will be evaluated. The review team will perform an in-depth evaluation of all responsive proposals based upon the criteria herein. Prior to its final funding decision, The Partnership may also: 1) meet with representatives of the responding entity to discuss the proposed program and budget; 2) identify and/or negotiate program or budget changes the responding entity must make as a condition of funding; and 3) identify other documentation the entity must provide as a condition of funding. After analyzing all of the above data, including the geographic distribution of the programs to ensure community access for Cook County residents as well as coverage of special populations, The Partnership will select respondents for recommendation to the Service Committee of the WDB and full WDB for approval. Once approved by the WDB, The Partnership may award grant agreements to successful respondents. Entities that fail to meet the evaluation criteria specified herein, or proposals that do not meet the service needs will not receive further consideration for funding. Failure to meet evaluation criteria can include, but is not limited to, non-responsive language in the submission, failure to clearly address all areas in the project narrative as required, lack of required documentation, and proposing programs, which do not address the specific needs of the population(s) being targeted.

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E. Evaluation Criteria Proposals evaluated with a score below 70 (out of a possible 100 points) will not be considered. Proposals that do not meet minimum standards will be considered nonresponsive. The Partnership is not required to contract with the entity receiving the highest score as a result of the proposal review process. Factors such as population served and geographic need may carry significant weight. All proposals will be scored according to the evaluation criteria set forth below and rank ordered from highest to lowest score. A recommended funding level will be determined based on a number of factors including overall ranking of proposal rating scores, the availability of funds, the number of applications submitted, geographic factors, reasonable unit cost as determined by The Partnership, the need for the proposed services, and past performance. Criteria Organizational Structure and Capacity Staffing Plan Program Description Past Performance and Planned Outcomes Financial Structure and Fiscal Plan Total Points Available

Point Value 15 15 40 15 15 100

F. Limitations The Partnership shall not pay for any costs incurred by the applicant agencies in the completion of this RFP. Submission of an RFP does not, in any way, obligate The Partnership to award a contract. The Partnership reserves the right to accept or reject any applications, to negotiate with all qualified sources, or to cancel in part or in its entirety this RFP, if it is in the best interest of The Partnership to do so. The Partnership may require successful applicants to participate in contract negotiations prior to contract finalization. The Partnership shall reserve the right to terminate, with or without cause, any contract entered into as a result of this RFP process. G. Disclaimers All contract awards by The Partnership, pursuant to this RFP, are contingent upon the availability of funds. Respondents are liable for any and all costs incurred prior to final authorization by the WDB and the execution of a contract with The Partnership. The Partnership also reserves the right to: Rescind an award and/or reallocate the funding to another applicant should the successful respondent fail to execute its grant agreement in a timely fashion; Increase funding levels for any or all delegate agencies selected pursuant to this RFP, if additional funds become available, based on delegate agency performance, effectiveness and other details; Change and amend as necessary its policies or procedures governing the delivery or scope of services described herein; Page 30 of 58

Perform an assessment of the risk that any recent, current, or potential litigation, court action, investigation, audit, bankruptcy, receivership, financial insolvency, merger, acquisition, or other event might have on an organization’s ability to operate a proposed program. H. Notice of Award All respondents will be notified by mail as to their award status. Unsuccessful respondents who wish to obtain information on the evaluation of their proposal should submit a written request to this effect to The Partnership’s Chief Administrative Officer/General Counsel at [email protected]. Unsuccessful respondents are encouraged to re-apply in subsequent funding cycles. I. Protest Procedures to Resolve Procurement Disputes Any applicant desiring to protest a determination concerning this RFP must file a protest with The Partnership no later than five (5) calendar days following notification of the WDB vote. All protests shall be submitted in writing to [email protected] must specify in detail the grounds of the protest, the facts and evidence in support thereof, and the remedy sought. The Partnership shall resolve any protest based upon the written protest and any oral and written response thereto provided by The Partnership staff, in conjunction with the Board’s consideration of the application and the staff recommendation. Resolution of the protest shall be by WDB vote and shall be deemed final. In the absence of a timely and properly submitted written protest, no party responding to this RFP shall be eligible for any remedy. J. Disallowed Costs and Cancellations Successful bidders must accept liability for all aspects of any Workforce Innovation and Opportunity Act program conducted under contract with The Partnership. Successful bidders will be liable for any disallowed costs or illegal expenditures of funds or program operations conducted. The Partnership reserves the right to cancel an award immediately if new state or federal regulations or policy makes it necessary to change the program purpose or content substantially, or to prohibit such a program. K. Contracting The contract award will not be final until The Partnership and the bidder have executed a mutually satisfactory contractual agreement. The Partnership reserves the right to make an award without further discussion of the proposal submitted. No program activity may begin prior to the WDB approval of the award and execution of an award letter and/or contractual agreement between the successful bidder and The Partnership. Reductions in the funding level of any contract resulting from this solicitation process may be considered during the contract period when a bidder fails to meet expenditure, participant, and/or outcome goals specified in the contract or when anticipated funding is not forthcoming from federal or state governments. The Partnership reserves the right to determine both the number and the funding levels of contracts finally awarded. Such determination will depend upon overall fund availability and other factors arising during the proposal review process. Page 31 of 58

L. Cost and Negotiations The Partnership reserves the right to reject any or all proposals received and to negotiate with any and all offers on modifications to proposals. Bids submitted which are over the maximum amount of funds specified for this RFP will be rejected. The proposal warrants that the costs quoted for services in response to the RFP are not in excess of those that would be charged any other individual for the same services performed by the bidder. M. Modification of Contracts Any contract awarded pursuant to this RFP may be unilaterally modified by The Partnership upon written notice to the contractor under the following circumstances: a. Contractor fails to meet performance and service expectations set forth in the contract, or b. The federal or state government increases, reduces or withdraws funds allocated to The Partnership, which impact services solicited under this RFP, or c. There is a change in federal or state legislation and/or their regulations, local laws, or applicable policies and procedures. SECTION IX. SUBMISSION REQUIREMENTS AND INSTRUCTIONS A. Submittal Procedure To be considered for funding, applicants must submit one (1) paper original and four (4) legible paper copies of the completed response to this RFP. All proposals must be submitted in both electronic and paper form, according to the following rules. ONE ORIGINAL AND FOUR COPIES must be submitted for each proposal. The original copy must contain original signatures in blue ink signed by the President, CEO or equivalent person with legal signature authority of the organization and marked “Original.” Program Response Narrative maximum of 30 pages excluding the Executive Summary and Attachments (resumes, job descriptions, flow charts, required forms) Financial Response Narrative and budget forms 8 1/2 x 11 letter size paper Single-sided printing Numbered pages One inch margins Double-spaced 12-point font Bind on the left side with a 2 hole punch and a sliding clasp. Proposals must be submitted on a USB flash drive with Executive Summary and question responses saved as a MS Word file with the fiscal and budget documents saved as a MS Excel file. The outside of each envelope or package should be labeled according to the following guide:

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Proposal for WIOA One-Stop Workforce Center Date of Submission: Name of Respondent: Package ___ of ___ Delivered to: Illona Sheffey-Rawlings, CAO/General Counsel C/o The Chicago Cook Workforce Partnership 69 W. Washington, Suite 2860 Chicago, IL 60602 Completed RFP responses must be submitted by Friday, April 29, 2016 at 4:00 p.m. (CDST). PROPOSALS RECEIVED AFTER THIS DATE AND TIME ARE LATE AND WILL NOT BE ACCEPTED.

B.

Submission Format All proposals must be organized and assembled as described in this Section. Copies of all required forms as identified in the descriptions below are included in the Attachments to this RFP and are not counted toward your 30 page program response limit. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19.

Respondent Information Form Executive Summary Program Narrative Response Memorandum of Understanding (MOU) with partners (if applicable) Job Titles and Descriptions Resumes Organized by Job Title Planned Outcome Form Youth 14 Service Element Form (if applicable) Fiscal Narrative Response Budget Budget Narrative Fiscal Questionnaire IRS W-9 Request for Taxpayer Identification Number and Certifications Certificate of Good Standing or Tax Exemption Certificate Copy of most recent financial audit Cost Allocation Plan List of Board Members Signed Statement of Assurance Signed Statement of Compliance

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C. Executive Summary The Executive Summary (2 pages only) must be submitted on the organization’s letterhead and must provide: 1. An overview of the organization’s qualifications, including the number of years it has successfully provided services with the types of customers and communities served; 2. If submitting as a formal partnership or collaboration, please identify all key partners and the lead entity. 3. A concise description of the proposed program, that identifies the industry sector and includes the number of customers (businesses and job seekers) to be served (explain how this number was determined), and; 3. The amount of WIOA funding requested per funding stream. D.

Program Narrative Questions (Response maximum of 30 pages not including Attachments) Please respond to the following questions in detail using specific examples or evidence when possible and respond for all proposed job seeker customers (Adults, Dislocated Workers, Youth), as applicable. 1.

Organizational Structure and Capacity (15 points) a. Provide a concise description of your organization including the legal status of the organization, the governance structure, and mission and vision and goals along with the major programs currently offered. Explain how your mission aligns with this funding opportunity. b. Describe your organization’s experience in administering WIA/WIOA Adult, Dislocated Worker and Youth (if applicable) services and any other relevant experience within the past three years in providing workforce services as described in this RFP. Provide examples of how you were innovative, flexible and creative in service delivery. c. Describe your experience in working with special populations (i.e., persons with disabilities, ex-offenders, Limited English proficient, public housing residents, and veterans). d. If submitting as a partnership or collaborative, please identify all of the partners or subcontractors (if applicable) and briefly explain their services, roles provided, expertise and rationale for participation in the program model. Attach detailed MOUs for all partners. e. Describe your agency’s overall management structure and the extent to which this adequately supports program operations and goal attainment. f. Describe what makes your organization standout above others in its abilities to accomplish the goals of a One-Stop Workforce Center.

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g. Cicero Only- If proposing your own site, describe the physical facilities to be used to house all aspects of the program. Identify the address, total square footage of the site, accessibility to persons with disabilities and any and all equipment or resources (not previously described). Have the facilities in which your program is or will be housed undergone an ADA compliance/accessibility audit, if so, what were the findings? 2.

Staffing Plan (15 points) a. Please describe your proposed One Stop Center staffing plan for the One-Stop. It should specify staffing levels and position titles. Identify key staff members by name and specify the educational levels for each individual, their tenure in role and in general with the organization. It is anticipated that the proposal will include a position for a full time director who will oversee implementation of all services at the One-Stop. Attach an organizational chart for the center. b. Explain your process for training new staff members on the regulations of WIOA and program requirements. Identify any special skills or certifications of staff including fluency in other languages. Identify the annual staff turnover rate for the past three (3) years and address turnover among direct staff and key manager positions. c. What are the special skills and expertise required to be a career coach for your organization? How do you measure the success of your career coaches? Describe the indicator that that best measures the impact your career coaches have on their job seeker customers. d. How will you ensure that career coaches are aware and up to date with trends and needs of the high demand sectors? e. Discuss your agency’s overall staffing and management structure and the extent to which this adequately supports program operations and goal attainment. f. Attach resumes (not counted toward the 30 page program response limit) for proposed staff to be used on the project, including names, titles, job descriptions and whether the position is full or part-time. If you anticipate the creation of additional positions in response to this RFP, please provide job descriptions including qualifications sought and hiring criteria. Documentation of specific qualifications or credentials for specialty staff positions should also be included in your submission. NOTE: In accordance with our values, The Partnership seeks to provide high quality services to our customers. We believe in the increased professionalization of the workforce development field and strive to ensure that our system reflects the dignity of work. Consequently, The Partnership is requiring that all case managers/career advisor positions receive a minimum salary of $31,200 per year, the generally accepted living wage for Cook County.

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3. Program Description (40 points) (Please answer the questions to each customer base proposing to serve (Adult and Dislocated Worker and/or Out-of-School Youth) Job Seeker Services: a. Identify the targeted One-Stop location and describe the specific community’s workforce needs and available resources and relationships. b. Describe in detail your strategies for engaging, recruiting, enrolling and orienting job seekers to your program. Please identify any unique recruiting timelines and/or include strategies for maintaining an active caseload through the year. c. Describe how job seekers will be oriented to the center and assessed upon enrollment. Include a description of any tools, tests, or methods used to determine the following: levels of basic skills, work readiness, interests and aptitudes, occupational skills and supportive service needs. d. Explain your approach to providing customer-centered services. e. Describe the basic career services offered to job seeking customers including but not limited to workshops and job readiness training. Briefly describe these workshops and explain their value to the job seeker. Identify the frequency and availability of career services and any innovative features in your service offerings. f. Please describe the process for developing an individual employment plan (IEP). How do you set and manage customer expectations? g. What circumstances justify the use of ITA-funded occupational classroom training? h. Identify your ratio of career coaches to registrants. Explain how you have maximized that ratio without compromising the quality of your service and maintaining a highest level of customer satisfaction. i. What actions have you taken to ensure that your career coaches are equipped to serve customers with disabilities? j. Describe your follow-up strategies and how they will enhance job retention and career path growth. k. (Youth Only) If applying for youth funds please explain any unique youth service strategies not already explained. Complete the WIOA Youth 14 Service Element Form (Attachment F.)

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Business Services: a. List and describe your current and proposed business services. How will you incorporate a demand driven approach to service delivery? b. Identify key business partners, provide an example of three (3) current/past business engagements where you have identified and addressed a business need. Comprehensively explain both the process used and outcomes achieved. c. Describe your strategies for pursing new business relationships and securing job orders. Identify any tools, data or surveys used. How do you determine the level of engagement with new business partners? d. When presenting job seekers to employers, what is the most common reason an individual is not hired. What techniques or strategies do you use to maximize interview to hire ratios? e. What is your experience in brokering OJTs or customized training agreements with employers? Please elaborate on both successes and obstacles in developing OJT agreements. Identify any lessons learned for implementing an effective on-the-job (OJT) training component to employers? f. How will you market OJTs and customized training services to employers? Workforce Development System Coordination: a. Describe past success in developing effective working relationships with any WIOA partner organizations (Adult Education Providers, Wagner-Peyser, Vocational Rehabilitation, Temporary Assistance to Needy Families, Senior Community Service Employment Programs). b. Describe your strategies for developing and enhancing coordination with mandated partners. How will you work on site to achieve an integrated system where customer service and performance are high priorities? c. Describe any cross training of all One-Stop Center staff (including partner staff). Explain the impacts or desired results from cross training. d. Provide examples of prior collaborations with other partners and/or delegate agencies in meeting an employer’s hiring needs.

4. Past Performance and Planned Outcomes (15 points) a. Demonstrate your knowledge of WIOA performance measurements by describing how the programs will be managed to meet or exceed each of the applicable metrics. b. Explain your process for internally monitoring your on-going performance. How will you evaluate and assess both the effectiveness and quality of the program? Identify who will be responsible for data collection, analysis, reporting and general oversight. Page 37 of 58

c. Please describe your experience implementing WIA/WIOA programs over the past three years. Identify the performance measures results along with other key benchmarks and your outcomes such as: total served, total placements to plan, total OJTs, percent of positive exits. d. Please identify three (3) references (along with contact information) of funders or organizations (other than The Partnership) that can attest to your ability in serving the population, achieving grant deliverables, and meeting performance benchmarks. The Partnership reserves the right to consider any and all previous performance data from workforce development programs. Please ensure the accuracy of the contact information. The Partnership will not contact respondents for updated reference information. e. Describe the specific outcomes to be achieved by the proposed program and the measures that will be used to determine the degree to which outcomes are being accomplished. How will you ensure achievement of agreed upon goals. Please complete the attached Proposed Planned Outcomes Form. f. Identify your planned cost per customer served and placed for each funding stream and explain how your program is cost effective. Describe any leveraged services or added benefits to the customer not previously mentioned. g. Describe how customer feedback will be collected and used to make continuous improvements to services. Provide an example or a recent improvement or changed made resulting from customer feedback.

SECTION X. FINANCIAL STRUCTURE AND FISCAL PLAN (15 points) Please respond to the following questions and submit the requested documentation including requested budgets. A. Fiscal Narrative Questions 1. Describe the basis on which the requested amount was calculated. Identify an average unit cost per participant and provide an explanation to justify this unit cost. Identify the staff to participant ratio. If the entity is for-profit, identify the profit percentage built into the proposed budget, and describe the risk and other factors taken into consideration to arrive at this percentage. NOTE: The Partnership will separately negotiate the percentage of profit with each for-profit entity whose proposal is selected. 2. Describe leveraged funds that the agency or collaborators will bring to this project. This can include cash contributions, staff effort, space, fee-for-service or other revenue generation and in-kind contributions. In answering, list each source of leveraged resources, the dollar value, and the function of each leveraged resource, for example to spread operating costs or to broaden the scope of services. Note that Page 38 of 58

budgets must support this information with a breakdown of the funding from each source as it is utilized in the program. 3. Describe the agency’s fiscal capacity, including a description of any other current grants over $100,000 and provide the organization’s total annual budget. 4. Does the agency perform its own accounting? If not, indicate the name, address, contact person, phone number, and email address of accounting firm. If yes, describe the respondent’s accounting/financial procedures and system of oversight. Describe the type of accounting software being utilized by either the agency or by the contracted 3rd party. 5. Describe the agency’s payroll system including internal controls for accuracy and validity. What is the method for documenting employee time? Are time studies utilized? If so, how often are they prepared? 6. Describe how the agency will ensure that costs charged to the program are reasonable, allocable, allowable, and necessary. 7. If staff or other costs charged to this budget will be shared between one or more funding source, please detail the overall cost allocation plan for sharing costs, including the method of allocating shared costs. Please attach a copy of the current Cost Allocation Plan (CAP). For guidance on preparing a cost allocation plan, please refer to the Omni Circular. 8. Attach a copy of the agency’s most recent audited financial statements (including Single Audit if applicable), management letter, and federal and state tax returns (or 990/ AG990-IL informational returns). For agencies whose total public contributions (fund- raising activities) in a single year are below the State of Illinois threshold for an audit (See note below), please provide the organization’s most recent 2-year comparative financial statements (e.g., statements of financial position, statements of activities, statements of cash flows, and statements of functional expenses – if applicable). Note: Per (225 ILCS 460/4-Solicitaton for Charity Act), the audit threshold for charitable organizations is gross receipts of $300,000, or if the charity used a paid professional fund raiser and raised contributions in excess of $25,000. 9. For audits, indicate what action has been taken in regard to the following: Auditor’s opinions or recommendations regarding internal controls. Cost disallowances and any other changes the agency has undertaken in response to audits (if applicable). 10. Describe respondent’s resource development experience and capacity to access various sources of funding in order to operate high-quality programs.

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11. Describe your sustainability plan, in the event that funding that supports this project is reduced. What actions would be taken to provide continuity of services to clients? B. Tax Information, IRS Status and Certificates of Good Standing 1. All respondents MUST provide a completed IRS W-9 Request for Taxpayer Identification Number & Certification. This form can be emailed upon request or downloaded at www.irs.gov. 2. Non-governmental entities MUST also provide the following: 1) indicate the year the organization was legally established; 2) attach list of current Board Member names, business mailing addresses (other than responding agency’s address), occupation/affiliation, e-mail address and phone numbers; 3) if applicable, submit a current letter (within last three years) from the IRS verifying the organization is exempt from federal income tax under section 501(c)(3) of the Internal Revenue Code, IRS Department of the Treasury, (877) 829-5500; 4) submit a copy of the most recently filed IRS Form 990. 3. Documentation of Good Standing Status: Respondents must attach one of the following: Entities that are incorporated as a not-for-profit under the General Not For Profit Corporation Act of 1986 (805 ILCS 105/101.01 et seq.) are required to submit a certificate of good standing from the Illinois Secretary of State’s Office, Department of Business Services, (217) 782-6875 or (217) 782-6961 (TDD: (800) 252-2904). http://www.ilsos.gov/corporatellc/index.jsp Entities that are organized as a Charitable/Not-For-Profit entity, which includes any person, individual, group of individuals, association, not-for-profit corporation, or other legal entity under the Charitable Trust Act (760 ILCS 55/1 et seq.) are required to submit a letter of good standing from the Charitable Trust Bureau, Office of the Illinois Attorney General, 100 W. Randolph St, 11th floor, Chicago, IL 60601, (312) 814-2595 (TTY: (312) 814-3374). Entities that are neither of the above, but are exempt from paying sales/use tax under the Use Tax Act (35 ILCS 105/1 et seq.) are required to submit a copy of the tax exemption certificate issued by the Illinois Department of Revenue, Central Registration, PO Box 19030, Springfield, IL 62794-9030, (217) 785-3707 (TDD: (800) 544-5304).

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C. Proposed Budget Please complete a proposed budget for your project using the forms and instructions posted on the website at http://www.workforceboard.org/news-and-announcements/onestoprfp Respondents must submit a budget for each funding stream that they are requesting funding: WIOA Adult (required) WIOA Dislocated Worker (required) WIOA Youth (optional) The Budget contains the following items: budget narrative, budget summary, budget summary form 1A, personnel budget, non-personnel summary budget, non-WIOA matching contribution which should be indicated on the “other” column of the first budget page. The budget forms must be submitted as a MS Excel spreadsheet file as part of the complete proposal. Private for-profit organizations should indicate anticipated program fixed fees over program costs in the space provided on Budget Form 3. Fixed Fees will be negotiated as a separate element of cost during the grant agreement negotiations. In negotiating fixed fees, the following factors will be considered: (1) the complexity of the work involved; (2) risk borne by the grant recipient; (3) the grant recipient’s investment; (4) the amount of subcontracting; (5) the quality of its past performance; and (6) the industry profit rates in the surrounding geographical area for similar work. Further, the fixed fee amount may not exceed 7% of the total other cost categories (less pass through). For more information see Chicago Cook Workforce Partnership Policy Letter, “Cost Plus Fixed Fee” http://www.workforceboard.org/Portals/0/Resources/PolicyLetters/CCWP_Policy_Cost_plu s Fixed_Fee_2012_09_17_FINAL.pdf. Please note, the policy on profit, stated profit levels, and procedures for determining and paying profit are all subject to change in keeping with Federal or State or Local regulations, or Chicago Cook Workforce Investment Board policy.

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The following forms are required as part of this proposal submission. All forms can be downloaded from our website at the following address: 1. Budget Narrative 2. Budget Summary Forms The Budget Forms are included as a separate set of attachments. 3. Fiscal Questionnaire – See Attached Form All budgets and fillable forms are posted on The Partnership’s website at the following address: http://www.workforceboard.org/news-and-announcements/onestoprfp

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SECTION XI. ATTACHMENTS AND FORMS A. Definitions Assessment: The process by which applicants are interviewed to determine their employability, motivation, aptitude, family situation, education and training, attitudes, transportation, support needs, abilities and interests in order to assist in developing an Individual Employment Plan for the attainment of the individual’s career goals. Testing and counseling are a part of the assessment process. Basic Skills Deficient: The label given an individual who computes or solves problems, reads, writes, or speaks English at or below the eighth grade level or is unable to speak English at a level necessary to function on the job or in society. Business Relations and Economic Development: The Business Relations and Economic Development (BRED) unit of The Partnership supports the regional business community’s growth and stability by leveraging economic and workforce development strategies and resources. This team engages the city and county economic development departments, regional chambers of commerce, and other regional workforce development partners to identify opportunities to provide innovative, quality and integrated services to regional employers. This unit also leads cohorts of Business Services Teams to create a system-wide approach for continuity in the delivery of public workforce system services to regional business customers. Career Connect: The Partnership’s integrated workforce data system that will be used to record and track all job seeker information including eligibility information, service plans and employer services including posting and filling job orders. Case Management: The provision of a participant‐centered approach in the delivery of services, which are designed to ensure and coordinate individual comprehensive employment plans, such as service strategies, for customers to ensure access to necessary Workforce Innovation and Opportunity funded activities and supportive services, using, where feasible, computer‐based technologies; and to provide job and career counseling during program participation and after job placement. Credential: An industry or state recognized degree or certificate or state/local recognized credential. These include, but are not limited to: high school diploma, GED, or other recognized equivalents, post‐secondary degrees/certificates, recognized skill standards, and licensure or industry‐recognized certificates designed to equip individuals to enter or re‐ enter employment, retain employment, or advance into better employment. (TEGL 17‐05) Customized Training: Training that is designed to meet the special requirements of an employer (including a group of employers); that is conducted with a commitment by the employer to hire an individual upon successful completion of the training; and for which the employer pays a significant portion of the cost of the training. Economically Disadvantaged: An individual who received an income, or is a member of a family that received a total family income that, in relation to family size, does not exceed the higher of the poverty line, or 70 percent of the Lower Living Standard Income Level (LLSIL).

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Eligible (Eligibility): Refers to an individual’s ability to receive services under the Workforce Innovation and Opportunity Act. Enrollment: Refers to the completed process by which an eligible participant has been referred for WIOA services and for whom required documents have been completed and entered into Career Connect or the State’s tracking system, Illinois Workforce Development System (IWDS). Illinois JobLink: Illinois JobLink is a website developed and maintained by the Illinois Department of Employment Security (IDES). Illinois JobLink is a resource that provides links and tools that the regional business community can use to access tax credit and labor market information, as well as post position vacancies and access a database of resumes. Illinois workNet™: Illinois workNet is a free resource that provides career, education and work support information for all Illinois residents and businesses. IllinoisworkNet.com connects individuals looking for employment with employers looking for workers through the convenience of a user-friendly website and onsite locations throughout the state. The program aims to cultivate a well-trained workforce by providing valuable resources for the state’s workforce, creating a solid foundation for a thriving 21st century economy. Individual Employment Plan (IEP): A plan developed for a job seeker identifying the participant's employment goals, the appropriate achievement objectives, and the appropriate combination of services required in order for the participant to achieve the employment goals. Individual Service Strategy (ISS): An agreement of aspirational skills and goals decided between a WIOA Youth participant and his/her career coach which establishes a plan for accomplishing goals. The ISS identifies age appropriate employment/career goal, and academic achievement goals, and a combination of services needed for the participant to reach these objectives. Incumbent Worker Training: Training designed to meet the special requirements of an employer (or group of employers) for a skilled workforce or to avert the need to lay off employees by assisting the workers in obtaining the skills necessary to retain employment. Training is conducted with a commitment by the employer to retain or avert the layoff of the incumbent worker. Job Retention: The period an individual remains in an unsubsidized job following placement. The period of required retention is determined in accordance with WIOA, or as dictated by the funder. Job Search Assistance: Training, which provides the customer with the instruction and necessary skills to obtain full time employment. These skills may include resume writing, interviewing skills, telephone techniques and networking. Job search assistance must be offered to all customers and may be delivered individually or in group settings. Job Development: The planned and organized effort by agency representatives to encourage employers or business organizations to make jobs available for WIOA customers.

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On-the-Job Training (OJT): Training by an employer that is provided to a paid participant while engaged in productive work in a job that: 1. Provides knowledge or skills essential to the full and adequate performance of job; 2. Provides reimbursement to the employer of up to 50 percent of the wage rate of the participant, for the extraordinary costs of providing the training and the additional supervision related to the training; and 3. Is limited in duration as appropriate to the occupation for which the participant is being trained; taking into account the content of the training, the prior work experience of the participant, and the service acquisition training outline (SATO). Qualified Apprenticeship: A program approved and recorded by the U.S. Department of Labor Employment and Training Administration Bureau of Apprenticeship and Training or by a recognized state apprenticeship agency or council. Approval is by certified registration or other appropriate written credential. Registered Participant: A person, who has been certified eligible, recorded in IWDS (or Career Connect) and has been provided at least one Career Service. Supportive Services: Services such as transportation, childcare, dependent care, housing, and needs‐related payments that are necessary to enable an individual to participate in activities authorized under WIOA.

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B. Assurances and Certifications The authorized representative agrees to comply with all applicable State and Federal laws and regulations governing the Workforce Innovation and Opportunity Act, Local Workforce Development Boards, and any other applicable laws and regulations. The authorized representative certifies that the proposing organization possesses legal authority to offer the attached proposal. A resolution, motion or similar action has been duly adopted or passed as an official act of the organization's governing body authorizing the submission of this proposal. In addition, the authorized representative assures, certifies and understands that: Workforce Innovation and Opportunity Act (WIOA) recipients are obligated to maintain the following assurance for the period during which WIOA Title I financial assistance is extended. Each request for proposal, proposal and application for financial assistance under WIOA Title I shall contain the following assurances. "As a condition to the award of financial assistance from the Department of Labor under Title I of WIOA, the recipient assures that it will comply fully with the nondiscrimination and equal opportunity provisions of the following laws: Section 188 of the WIOA, which prohibits discrimination against all individuals in the United States on the basis of race, color, religion, sex, national origin, age, disability, political affiliation or belief, and against beneficiaries on the basis of either citizenship/status as a lawfully admitted immigrant authorized to work in the United States or participation in any WIOA Title I financially assisted program or activity; Title VI of the Civil Rights Act of 1964, as amended, which prohibits discrimination on the bases of race, color or national origin; Section 504 of the Rehabilitation Act of 1973, as amended, which prohibits discrimination against qualified individuals with disabilities; the Age Discrimination Act of 1975, as amended, which prohibits discrimination on the bases of age; and Title IX of the Education Amendments of 1972, as amended, which prohibits discrimination on the basis of sex in educational programs." The recipient also assures that it will comply with WIOA implementing regulations and all other regulations implementing the laws listed above. This assurance applies to the recipients operation of the WIOA Title financially assisted program or activity, and to all agreements the recipient makes to carry out the WIOA Title I financially assisted program or activity. The recipient understands that the United States has the right to seek judicial enforcement of this assurance.

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Debarment, Suspension, and Other Responsibility Matters: This certification is required by the Federal Regulations, implementing Executive Order 12549, Government-wide Debarment and Suspension, for the Department of Agriculture (7 CFR Part 3017),Department of Labor (29 CFR Part 98), Department of Education (34 CFR Parts 85}, Department of Health and Human Services (45 CFR Part 76).

The undersigned applicant certifies that neither it nor its principals: (1) Are presently debarred, suspended, proposed for debarment, declared ineligible, or voluntarily excluded from participation in this transaction by any federal department or agency; (2) Have not within a three-year period preceding this application been convicted of or had a civil judgment rendered against them for commission of fraud or a criminal offense in connection with obtaining, attempting to obtain, or performing a public (Federal, State or Local) transaction or contract under a public transaction, violation of Federal or State antitrust statutes or commission of embezzlement, theft, forgery, bribery, falsification or destruction of records, making false statements, or receiving stolen property; (3) Are not presently indicted for or otherwise criminally or civilly charged by a governmental entity with commission of any of the offenses enumerated in Paragraph (2) of this section; and (4) Have not within a three-year period preceding this application had one or more public transactions terminated for cause or default. Nondiscrimination: The undersigned applicant certifies that it shall comply with the nondiscrimination provisions outlined in the WIOA of 2014 including Title I, Sec. 188. Conflict of Interest: The undersigned applicant certifies that: (1) No manager, employee or paid consultant of the Respondent is a member of the Board of Directors, or an employee of the Board; (2) No manager or paid consultant of the Respondent is married to a member of the Board of Directors, or an employee of the Board; (3) No member of the Board of Directors, or an employee of the Board, owns or has any control in the Respondent’s organization; (4) No spouse of a member of the Board of Directors, or employee of the Board receives compensation from Respondent for lobbying activities; (5) Respondent has disclosed within the proposal response any interest, fact or circumstance Page 47 of 58

which does or may present a potential conflict of interest; (6) Should Respondent fail to abide by the foregoing covenants and affirmations regarding conflict of interest, Respondent shall not be entitled to the recovery of any costs or expenses incurred in relations to any contract with the Board and shall immediately refund the Board any fees or expenses that may have been paid under the contract and shall further be liable for any other costs incurred or damages sustained by the Board relating to that contract. Lobbying: This certification is required by the Federal Regulations, Implementing Section 1352 of the Program Fraud and Civil Remedies Act, Title 31 U.S. Code for the Department of Agriculture (7 CFR Part 3018),Department of Labor (29 CFR Part 93),Department of Education (34 CFR Part 82),Department of Health and Human Services (45 CFR Part 93). The undersigned applicant certifies that: (1)

No Federal appropriated funds have been paid or will be paid, by or on behalf of the undersigned, to any person for influencing or attempting to influence any officer or employee of Congress, or an employee of a Member of Congress, or locally elected officials.

(2)

In connection with the awarding of any Federal grant, the making of any Federal loan, the entering into of any cooperative agreement, and the extension, continuation, renewal, amendment, or modification of any Federal contract, grant, loan or cooperative agreement.

(3)

If any funds, other than Federal appropriated funds, have been paid or will be paid to any person for influencing or attempting to influence an officer or employee of any agency, a Member of Congress, any officer or employee of Congress, an employee of a Member of Congress, or locally elected officials in connection with this Federal contract, grant, loan or cooperative agreement, the undersigned shall complete and submit "Disclosure Form to Report Lobbying'', in accordance with its instructions.

(4)

The undersigned shall require that the language of this certification be included in the award for all sub-awards at all tiers (including subcontracts, sub-grants, and contracts under grants, loans, and cooperative agreements) and that all sub- recipients shall certify and provide disclosure accordingly.

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Drug-Free Workplace: This certification is required by the Federal Regulations, Implementing Section 5150-5160 of the Drug-Free Workplace Act, 41 U.S.C. 701; for the Department of Agriculture (7 CFR Part 3017),Department of Labor (29 CFR Part 98), Department of Education (34 CFR Part 85, 668 and 682), Department of Health and Human Services (45 CFR Part 76). The undersigned applicant certifies that it shall provide a drug-free workplace by: (a)

Publishing a policy statement notifying employees that the unlawful manufacture, distribution, dispensing, possession or use of a controlled substance is prohibited in the workplace and specifying the consequences of any such action by an employee;

(b)

Establishing an ongoing drug-free awareness program to inform employees of the dangers of drug abuse in the workplace, the Contractor's policy of maintaining a drug-free workplace, the availability of counseling, rehabilitation and employee assistance programs, and the penalties that may be imposed on employees for drug abuse violations in the workplace;

(c)

Providing each employee with a copy of the Contractor's policy statement;

(d)

Notifying the employees in the Contractor's policy statement that as a condition of employment under this contract, employees shall abide by the terms of the policy statement and notifying the Contractor in writing within five (5) days after any conviction for a violation by the employee of a criminal drug statute in the workplace;

(e)

Notifying the Commission within ten (10) days of Contractor's receipt of a notice of a conviction of an employee; and,

(f)

Taking appropriate personnel action against an employee of violating a criminal drug statue or require such employee to participate in drug abuse assistance or a rehabilitation program.

These certifications are material representations of fact upon which reliance was placed when this transaction was made or entered into. Submission of this certification is a prerequisite for making or entering into this transaction. WIOA Sec. 188 29 CFR Part 38 Discrimination Against Participants: If the Secretary determines that any recipient under WIOA Title I has discharged or in any other manner discriminated against a participant or against any individual in connection with the administration of the program involved, or against any individual because such individual has filed any complaint or instituted or caused to be instituted any proceeding under or related to WIOA Title I, or has testified or is about to testify in any such proceeding or investigation under or related to WIOA Title I, or otherwise unlawfully Page 49 of 58

denied to any individual a benefit to which that individual is entitled under the provision of WIOA Title I or the Secretary's regulations, the Secretary shall, within 30 days, take such action or order such corrective measures, as necessary, with respect to the recipient or the aggrieved individual, or both. WIOA Sec.188 (a): (1) Federal financial assistance. For the purpose of applying the prohibitions against discrimination on the basis of age under the Age Discrimination Act of 1975 (42 U.S.C. 6101et seq.),on the basis of disability under section 504 of the Rehabilitation Act of 1973 (29 U.S.C. 794), on the basis of sex under Title IX of the Education Amendments of 1972 {20 U.S.C. 1681et seq.),or on the basis of race, color or national origin under Title VI of the Civil Rights Act of 1964 (42 U.S.C. 2000d et seq.), programs and activities funded or otherwise financially assisted in whole or in part under this Act are considered to be programs and activities receiving Federal financial assistance. (2) Prohibition of discrimination regarding participation, benefits and employment. No individual shall be excluded from participation in, denied the benefits of, subjected to discrimination under, or denied employment in the administration of or in connection with, any such program or activity because of race, color, religion, sex (except as otherwise permitted under Title IX of the Education Amendments of 1972), national origin, age, disability, or political affiliation or belief. (3) Prohibition on assistance for facilities for sectarian instruction or religious worship. Participants shall not be employed under WIOA Title I to carry out the construction, operation, or maintenance of any part of any facility that is used or to be used for sectarian instruction or as a place for religious worship (except with respect to the maintenance of a facility that is not primarily or inherently devoted to sectarian instruction or religious worship, in a case in which the organization operating the facility is part of a program or activity providing service to participants). (4) Prohibition on discrimination on basis of participant status. No person may discriminate against an individual who is a participant in a program or activity that receives funds under WIOA Title I, with respect to the terms and conditions affecting, or rights provided to, the individual, solely because of the status of the individual as a participant. (5) Prohibition on discrimination against certain non-citizens. Participation in programs and activities or receiving funds under WIOA Title I shall be available to citizens and nationals of the United States, lawfully admitted permanent resident aliens, refugees, asylum seekers, and parolees, and other immigrants authorized by the Attorney General to work in the United States.

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Section 188 (3) WIOA Title I funds may not be spent on the employment or training of participation sectarian activities. Further, the undersigned applicant certifies that it shall comply with the provisions outlined by the U.S. Department of Health and Human Services (45 CFR 80 and 84). With regard to Section 504 of the Rehabilitation Act of 1973 (29 U.S.C. 794), the provider agrees to comply with the implementing regulations that require that each program of training services, when funded in all or in part with federal funds, shall be accessible to qualified individuals with disabilities. The provider further agrees to meet all applicable requirements regarding facility access. By signing, the applicant certifies that it will comply with all other regulations implementing the laws cited above. This assurance applies to the applicant's operation of the WIOA Title I financially assisted program or activity, and to all agreements, the applicant makes to carry out the WIOA Title I financially assisted program or activity. The applicant understands that the United States, Illinois Department of Commerce and Economic Opportunity, and the Board have the right to seek judicial enforcement of this assurance. NOTE: WIOA non-discrimination regulations to be published in spring of 2015. WIOA Section 188 and WIA Section 188 are identical. Documentation of Financial Stability: The undersigned applicant certifies that it shall comply w i t h t h e Il l i noi s D e p a r t m e n t o f C o m m e r c e and Economic Opportunity with regard to providing documentation of financial stability. As part of their local application requirements, the Board is t o s p e c i f y its l o c a l p r o t o c o l f o r d o c u m e n t a t i o n and submission requirements. Reporting Requirements: The undersigned applicant certifies that it shall comply with the provisions of Sec. 122 of the Workforce Innovation Act of 2014 and the reporting and procedural requirements issued by the Illinois Department of Commerce and Economic Opportunity. Where the prospective recipient of federal assistance funds is unable to certify to any of the statements in this certification, such prospective recipient shall attach an explanation to this certification. The undersigned Authorized Representative of the applicant herein certifies that the statements above pertaining to Debarment, Suspension and Other Responsibility Matters; Nondiscrimination; Conflict of Interest; Education Standards and Procedures; Documentation of Financial Stability and Reporting Requirements are true and correct as of the date of submission. This does not preclude the Board from requiring additional assurances as part of the local application requirements. Further, the Authorized Representative acknowledges that if the information given to the Board by the applicant causes harm to a third party, then applicant will be held liable for any Board action resulting from reliance on that information.

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The applicant must notify the Board in writing if the authorized signatory changes. Certified by:

Signature of Authorized Official

Title

Typed/Printed Name of Signatory

Name of Organization

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Date

C. Statement of Compliance Form As the authorized signatory official for: I hereby certify: •

That the above-named respondent is legally authorized to submit this application requesting funding under the Workforce Innovation and Opportunity Act;

•

That the above-named respondent does hereby agree to execute all work related to this application in accordance with the Workforce Innovation and Opportunity Act, U.S. Department of Labor, Illinois Department of Commerce and Economic Opportunity issuances, Local Workforce Development Board policies and guidelines, and other administrative requirements issued by the Governor of the State of Illinois. The vendor shall notify the WDB within 30 calendar days after issuance of any amended directives if it cannot so comply with the amendments; and

•

That the above named respondent will ensure special efforts to prevent fraud and other program abuses, such as but not limited to, deceitful practices, intentional misconduct, willful misrepresentation, and improper conduct which may or may not be fraudulent in nature; and

•

That the contents of the application are truthful and accurate and the above named respondent agrees to comply with the policies stated in this application and that this application represents a firm request subject only to mutually agreeable negotiations; and that the above named respondent is in agreement that the WDB reserves the right to accept or reject any proposal for funding; and that the above-named respondent has not been debarred or suspended from receiving federal grants, contracts, or assistance; and that the above-named respondent waives any right to claims against the members and staff of the Local Workforce Development Board and The Partnership.

_________________________________ Typed Name of Authorized Representative

______________________________ Title of Authorized Representative

_________________________________ Signature of Authorized Representative

______________________________ Date

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D. One-Stop Center Information Form Legal Name Of Applicant Agency Proposed One-Stop Center Number of Years In Business FEIN Number DUNS Number Educational Institution Minority Business Enterprise Female Business Enterprise Disadvantaged Business Enterprise

Type of Organization

Private for Profit Private Not-for–Profit Unit of Government

Address Address – Administrative Office

City, State ZIP Web Site URL

Address of Service Location – This is the location where the services Address described in this application will be provided. City, State ZIP Name Principal of Agency – CEO/Executive Title Director/President Email Address Phone Programmatic Contact Person

Name Title Email Address Phone Amount Requested

Total Served

Adult Funding

$

#

Dislocated Worker

$

#

Youth

$

#

Total Amount Requested

$

#

Amount of Leverage Funds Percentage of Leverage Funds

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Cost Per Served

E. Planned Outcome Form

ONE-STOP PROPOSED PLANNED OUTCOMES

Agency Name: Proposed Planned Numbers Benchmark

Adult

Proposed Number of Served Proposed Number of ITAs Proposed Number of OJTs Proposed Number of Placements Proposed Number of Business Served Proposed Planned Minimum Active Case Level Overall Cost Per Served (Requested amount/total served Overall Cost Per Minimum Active Case Level (Requested amount/ planned minimum active level) Overall Cost Per Placement (Requested amount/total placed)

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Dislocated Workers

Youth (optional)

F. WIOA Youth 14 Service Elements Delivery Plan (Youth Only) Check if your agency is directly providing this element.

Element

1. Tutoring, study skills training, and evidence based dropout prevention strategies that lead to completion of secondary school diploma or its recognized equivalent or for a recognized postsecondary credential. 2. Alternative Secondary school offerings. 3. Summer employment opportunities directly linked to academic and occupational learning. 4. Paid and unpaid work experiences, including summer employment opportunities, internships, preapprenticeship programs, job shadowing and on the job training opportunities. 5. Occupational skill training; which shall include priority consideration for training programs that lead to recognized postsecondary credentials that are aligned with in demand industry sectors or occupations. 6. Leadership development opportunities, which may include such activities as positive social behavior and soft skills, decision making, team work, and other activities. 7. Supportive services. 8. Adult mentoring for duration of at least twelve (12) months that may occur both during and after program participation. 9. Follow-up services for a minimum 12-month period. 10. Comprehensive guidance and counseling, including drug and alcohol abuse counseling, mental health counseling, as well as referrals to counseling, as appropriate to the needs of the individual youth. 11. Financial literacy education 12. Entrepreneurial skills training 13. Services that provide labor market and employment information about in-demand industry sectors and occupations 14. Activities that help youth prepare for and transition to post-secondary education and training.

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If your agency is NOT directly providing this element, identify who you will be partnering with to provide this required element.

Check if formal linkage agreement is in place.

G. Fiscal Questionnaire Is the agency a not-for-profit or a for-profit entity? Is the agency subject to the A-133 Single Audit requirement (Federal funding of $750,000 or more effective with fiscal years starting January 1, 2015 and forward)? Does the agency do its own accounting? If no, indicate the name and address of the accounting firm below. Name: Address: Contact Person: Phone Number: Does the agency have a current financial procedures manual? If yes, how often is it reviewed and updated? Does the agency have a written cost allocation plan? If yes, please submit If yes, what allocation methodology is used? Does the agency have an approved Indirect Cost Rate by a cognizant agency? If yes, please submit Does the agency have a conflict of interest policy? If yes, please submit Does the agency have the ability to issue paychecks and take out taxes? Does the agency have the ability to be an employer of record for work experience participants?

Not-forprofit

For Profit

Yes

No

Yes

No

Yes

No

Yes

No

Yes

No

Yes Yes

No No

Yes

No

How often is a trial balance prepared? Accounting System Disbursements/Reconciliation Are all disbursements made by check? Are all checks pre-numbered?

Yes Yes

Who is authorized to sign checks? Please indicate name and title(s). How often is the bank reconciliation prepared? Please provide the name, address and phone number of the agency’s auditing firm below. Name: Address: Contact Person: Phone Number: Length of Engagement:

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No No

Submit one (1) original and four (4) copies of this checklist along with its contents.

Original Copy ___ of 4

H. One- Stop Center Checklist

LOG #_________ (For Internal Use Only)

Agency: _____________________________ Service Location _____________________________ Please use the following checklist to confirm all the documents are included in your packet. Bind the document below using 2 inch Prong Fasteners. Respondent Information Form Memorandum of Understanding (MOU) with partners if applicable Executive Summary One- Stop Center Program Narrative Response Job Titles and Descriptions Resumes Organized by Job Title Customer Flow Chart Planned Outcomes Form Youth 14 Service Element Form (if applicable) Financial Narrative Response Budget Budget Narrative Fiscal Questionnaire IRS W-9 Request for Taxpayer Identification Number and Certifications Certificate of Good Standing or Tax Exemption Certificate Copy of most recent financial audit Cost Allocation Plan List of Board Members Signed Statement of Assurance Signed Statement of Compliance

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