BMC Automation User Group Meeting Nashville

BMC & Matrix42 – A Cooperative Agreement BMC sought out potential partners Matrix42 emerged as clear leader • Complementary functionality • Willingness to partner • Alignment of business plans

Comprehensive Matrix42 Portfolio Analysis Fills current gaps Primary focus on client management space Evolutionary product capabilities • Non-disruptively to BBCA customers • Delivered as BBCA extensions

Establishment of partnership with Matrix42 Sharing technology between BBCA and Matrix42 Add-on opportunities for complementary function Eventual “blending” of technologies

Introduction to Matrix42 Matrix42: •BMC Forward-Go-to-Market Solution •Joint Development Partner •Integration to BSM Platform •Provisioning •Remote Control •SW Distribution •Patching •Inventory •Virtual Desktop Support •Mobility Support •Windows7 Support

Incident Management

Knowledge Management

Service Request Management

Problem Management

Demand & Resource Management

Identity Management Asset Management

Supplier Management

Change & Release Management

App Automation

Service Level Management

Service Catalog

Server Automation

Financial Planning

Service Cost Management

Network Automation

CMDB Dashboards & Analytics

Atrium Discovery & Dependency

IT Controls & Policy Management

Client Automation Event & Impact Management

Mainframe Automation

Capacity Management

Enterprise Scheduling & Workload Automation

Storage Management Data Management

Application Problem Resolution Performance & Availability Management

Mobility

BMC Client Automation Core Competencies

Complete Lifecycle Management of the Physical Asset

VDI Lifecycle Management for Citrix XenDesktop 5 Machine Creation Support (MCS), Snapshot Management for virtual machines, random and static desktop pools, Hyper-V Support

Macintosh Software Management Support for MAC OS X Leopard, Snow Leopard Software Deployment and Inventory

Windows7 Migrations ongoing Provisioning and Application Assessment and Remediation

Mobile Device Management

© Copyright 6/7/11 BMC Software, Inc

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How do we Define Client Automation?

SaaS & WebApps

Home & Office PCs

Workplace Management

Legacy Desktop

Tablets & Smartphones

Mobility | Flexibility | Self-Service

Laptops & Netbooks Consumerization & BYOD

Virtual Desktop Infrastructure (XenApp & XenDesktop)

© Copyright 06/16/11 BMC Software, Inc

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OS Provisioning/Migrations • Business Challenge • Windows 7 migration projects • EOL Windows XP • Application compatibility • Data / Personality move • Break-fix scenarios • Hardware failures • OS failures (BSOD) • Image Management • Hardware Independent Provisioning • Images have to be updated and sent to vendor • Vendor lays down image on new PC’s • Application Conflicts • Applications created to run on XP • Business Objectives • Decrease spend on 3rd party images pre-installed • Increase productivity • Low migration costs • Standardization © Copyright 6/7/11 BMC Software, Inc

OS-Template

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BMC Limitless Workplace Management Citrix XenDesktop: Simplified, Automated, Managed

Infrastructure Automation Create, update and extend Citrix XenApp, XenDesktop and XenClient

Change Management of Master Image(s) Revision Management for VHD Images

Shopping and provisioning of virtual desktops

Technology Business

End-user self-service for Virtual Desktops

License- and Asset Management in VDI Transparency of licenses and assets in Citrix XenDesktop environments

© Copyright 6/7/11 BMC Software, Inc

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Desktop Transformation with Matrix42 and Citrix Strong Partnership for the new Workplace

Citrix is the leading vendor in Desktop Virtualization Technology and Infrastructure

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Matrix42 is the leading vendor in workplace management. From infrastructure automation to business services (ITIL, License Management etc.) Whether the Workplace is physical or virtual.

= Compliance, secure and well managed Workplaces

Desktop Transformation with Matrix42 and Citrix How we do it 1. Assessment

2. Migration

3. Operation

analyze Hardware

build hosting infrastructure (hypervisor agnostic)

Add or reduce capacity on-demand

analyze Software usage / licenses

repackage or virtualize Applications

simplify and automate master image updates

analyze Software

Service Design: built virtual desktop service

change from provisioning services to creation services

segment users and analyze profiles

P2V, P2P and profile migration

deliver new workplace service per users request

create Citrix XenDesktop and Citrix XenApp concept

build Desktop Pools and create assignments

Enable break&fix via Service Desk

build or migrate Citrix XenApp Farm

manage license compliance for physical and virtual manage lifecycle for physical and virtual

Desktop Transformation with Matrix42 and Citrix How we do it

Desktop Transformation with Matrix42 and Citrix Gartner about Matrix42

Empirum's management functionality for Citrix XenDesktop is a visionary capability addressing a major challenge cited by the Magic Quadrant references: managing physical and virtual desktop environments together.

Magic Quadrant 2011

Mobile Device Management Manage Apple iOS, Android, BlackBerry, Symbian, and Windows Devices Over-the-Air Enrollment Quickly and securely activate devices, authenticate users and complete MDM enrollment over the air.

Restrictions Enforcement Restrict use of Safari, YouTube, camera, iTunes and more to ensure devices are compliant and corporate users are productive.

Asset Management Capture real-time device and network information, including UDID, serial number, carrier, applications installed and more.

Device and Data Security Establish device security policies to ensure corporate data is protected and encrypted, and if necessary remotely lock or wipe a compromised device.

Over-the-Air Configuration Create and deploy signed, encrypted and locked configuration profiles containing device settings and passcode policies.

Enterprise App Distribution Distribute internal applications wirelessly across your enterprise and manage secure user access.

Accounts and Services Integration Configure Microsoft Exchange Active Sync, Email, Wi-Fi, VPN settings and keep users connected to enterprise accounts and services.

Policy Enforcement Enforce the highest standards of enterprise security through strong passcode policies, device lock settings and the ability to remotely clear passcodes.

Thank You!