APARTHOTELS ADAGIO® FEBRUARY 2016
Adagio Brussels Center
CONTENT 01 ADAGIO BACKGROUND & HISTORY 02 ADAGIO POSITIONING & BRANDS 03 ADAGIO PRODUCT DESCRIPTION 04 ADAGIO BUSINESS MODEL
05 ADAGIO EXPERTISE
Entrance Adagio Vienna City APARTHOTELS ADAGIO® l Your ideal partner for medium & long stays l
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01 ADAGIO BACKGROUND & HISTORY
Lobby Adagio Caen Centre APARTHOTELS ADAGIO® l Your ideal partner for medium & long stays l
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APARTHOTELS ADAGIO®
LEVERAGE THE EXPERTISE OF TWO HOSPITALITY WORLD LEADERS
GROUP PIERRE & VACANCES – CENTERPARCS European market leader in local tourism
2007
ACCOR HOTELS The world’s leading hotel operator and market leader in Europe
50%
50%
APARTHOTELS ADAGIO® l Your ideal partner for medium & long stays l
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ACCORHOTELS
1ST HOTEL OPERATOR WORLDWIDE
INTERNATIONAL BRANDS
N°1
CORE BRANDS
EXTENDED STAY
Operator worldwide
(units owned, leased or operated under management contract)
N°1
LIFESTYLE / BOUTIQUE
LOCAL BRANDS
LUXURY
hotel employer
worldwide
180,000 Over
on
3,900
92
employees
UPSCALE
hotels
countries MIDSCALE
510,000
rooms
+25 million
ECONOMY
members of “Le Club loyalty program” LOWCOST
APARTHOTELS ADAGIO® l Your ideal partner for medium & long stays l
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APARTHOTELS ADAGIO®
NETWORK
2015
97
EDINBURGH
UNITED KINGDOM
aparthotels
BREMEN
LIVERPOOL
10 532 apartments
BELGIUM BERLIN
BIRMINGHAM
GERMANY
LONDON 1 1
countries
LE HAVRE 15 CAEN
1
FRANKFURT 20
NANCY
PARIS - IDF RENNES 1
NANTES
1
POITIERS
1 1
ST-ÉTIENNE
2
STGENIS
Number of Adagio & Adagio access in the city
VIENNA
MUNICH
AUSTRIA
BASEL
SWITZERLAND GENEVA ANNECY GRENOBLE
BORDEAUX
AVIGNON AIX-EN-PROVENCE 2 2 NÎMES 1 TOULOUSE MONACO 2 2 2 2 MONTPELLIER NICE MARSEILLE PERPIGNAN
Opening soon
1 1
ST-LOUIS
DIJON
FRANCE
1
STRASBOURG
ORLÉANS TOURS
COLOGNE
BRUSSELS
LILLE
11
1
ITALY
ROME
ADAGIO ACCESS Economy product ADAGIO Midscale product ADAGIO PREMIUM Upscale product
QATAR
BRAZIL SALVADOR DI BAHIA GOIÂNIA
1
1
MOSCOW
JUNDIAÍ ALPHAVILLE
SAUDI ARABIA
4
RIO DE JANEIRO
DOHA
RUSSIA RIYADH
SÃO PAULO CURITIBA
1 1
MADINAH
DUBA I
FUJAIRAH
ABU DHABI
JEDDAH
PORTO ALEGRE
UAE
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APARTHOTELS ADAGIO®
2014 & 2015
13 OPENINGS
2014
2
in Europe
Munich
Paris Reuilly Fujairah Abu Dhabi Rio Ipanema
6 in France Courbevoie
Doha
4
Munich
in Middle East
DubaI
2015 Courbevoie Puteaux Massy Nancy Dijon
1 in Brazil Rio Ipanema
Birmingham Dubai Al Barsha
APARTHOTELS ADAGIO® l Your ideal partner for medium & long stays l
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APARTHOTELS ADAGIO®
2016
OPENINGS
1
in Germany
Frankfurt
Colombes
Salvador di Bahia Jundiai Alphaville Sao Paulo Olga Jeddah
1 in Russia
1 in France
Moscow
Colombes
1
Frankfurt
in Saudi Arabia
Jeddah
Moscow
4 in Brazil
APARTHOTELS ADAGIO® l Your ideal partner for medium & long stays l
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ADAGIO ACCESS MÜNCHEN CITY OLYMPIAPARK GERMANY
Studio
Fitness
Entrance Adagio Access
München City Olympiapark Kitchen
APARTHOTELS ADAGIO® l Your ideal partner for medium & long stays l
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ADAGIO KÖLN CITY GERMANY
Studio
Lobby
Breakfast room Adagio Köln City Fitness
APARTHOTELS ADAGIO® l Your ideal partner for medium & long stays l
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ADAGIO BIRMINGHAM UK
1 Bedroom Apartment
Lobby
Lobby Adagio Birmingham Studio
APARTHOTELS ADAGIO® l Your ideal partner for medium & long stays l
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ADAGIO LIVERPOOL UK
1 Bedroom Apartment
Breakfast room
Studio
Lobby Adagio Liverpool APARTHOTELS ADAGIO® l Your ideal partner for medium & long stays l
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02 ADAGIO POSITIONNING & BRANDS
Apartment Adagio Vienna City APARTHOTELS ADAGIO® l Your ideal partner for medium & long stays l
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COMPETITION l INTERNATIONAL HOTEL BRANDS
APARTHOTELS ADAGIO®
INTERNATIONAL BRANDS
LUXURY
UPSCALE
MIDSCALE
ECONOMY
LOWCOST
APARTHOTELS ADAGIO® l Your ideal partner for medium & long stays l
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COMPETITION l LOCAL HOTEL BRANDS
APARTHOTELS ADAGIO®
INTERNATIONAL BRANDS
LOCAL BRANDS
LUXURY USA AUSTRALIA CHINA USA
UPSCALE
MIDSCALE USA
CHINA
USA
USA
EU
DE
ECONOMY
LOWCOST
APARTHOTELS ADAGIO® l Your ideal partner for medium & long stays l
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EU
UK
MODERN l URBAN l WELCOMING
PRIME LOCATIONS
UPPER-MIDSCALE APARTHOTELS
SECONDARY LOCATIONS
o Ready to live in apartments o At the heart of key cities o Modular, elegant and
SUBURBSAIRPORTS
contemporary apartments with fully equipped kitchen
o From studio to 2-bedroom apartments
SERVICES o Free WIFI
o 24/7 reception o Breakfast o Business corner o Fitness center o Weekly cleaning (according to length of stay)
o Laundry facilities
Studio Adagio La Défense Courbevoie
o Dry cleaning on demand APARTHOTELS ADAGIO® l Your ideal partner for medium & long stays l
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FUNCTIONAL l FRIENDLY l CASUAL
PRIME LOCATIONS
ECONOMY APARTHOTELS
SECONDARY LOCATIONS
o On cities’ doorstep o Modular, modern and cosy apartments
SUBURBSAIRPORTS
o Studio for 2 to 4 persons
SERVICES o Free WIFI o 24/7 or 12/7 reception
o Breakfast o Weekly cleaning (according to length of stay)
o Laundry facilities o Dry cleaning on demand
Apartment Adagio Access Paris Massy Gare APARTHOTELS ADAGIO® l Your ideal partner for medium & long stays l
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APARTHOTELS ADAGIO®
UPPER UPSCALE APARTHOTELS o In exceptional location
o Elegant, contemporary and
PRIME LOCATIONS
SECONDARY LOCATIONS
spacious apartments with fully equipped kitchen.
o Living rooms furnished with LCD TV and DVD player.
SUBURBSAIRPORTS
o From studio to 3-bedroom apartments
SERVICES o Free WIFI o 24/7 Reception o Breakfast o Room Service o Concierge o Fitness center o Business corner Room Adagio Premium
o Daily cleaning (+according to
Dubai Al Barsha
length of stay)
o Dry cleaning on demand
APARTHOTELS ADAGIO® l Your ideal partner for medium & long stays l
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03 ADAGIO PRODUCT DESCRIPTION
Apartment Adagio Sao Paulo Moema APARTHOTELS ADAGIO® l Your ideal partner for medium & long stays l
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APARTHOTELS ADAGIO® THE STUDIO APARTMENT 7,50 X 3,5 ~ 25SQM “Living Time”
o Wall folding bed o Storage space
o Fully equipped kitchen o Flat screen television 32’’
“Sleeping Time”
APARTHOTELS ADAGIO® l Your ideal partner for medium & long stays l
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APARTHOTELS ADAGIO® THE 1 BEDROOM APARTMENT
6,10 X 5,85 ~ 35SQM o 1 Bedroom with double bed o 1 living room with sofa bed o Modular table
“Sleeping Time”
o Storage space o Separated fully equipped kitchen o Flat screen television 32’’
“Living Time”
APARTHOTELS ADAGIO® l Your ideal partner for medium & long stays l
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APARTHOTELS ADAGIO® FULLY EQUIPPED KITCHEN IN EVERY APARTMENT o Ceramic cooking burners o Storage spaces
o Dishes & cutlery o Coffee machine o Microwave with grill o Dishwasher o Fridge + freezer
o Extracting Fan
Kitchen Adagio Liverpool City Centre APARTHOTELS ADAGIO® l Your ideal partner for medium & long stays l
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04 ADAGIO BUSINESS MODEL
Lobby Adagio Sao Paulo Moema APARTHOTELS ADAGIO® l Your ideal partner for medium & long stays l
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APARTHOTELS ADAGIO®
THE APARTHOTEL POSITIONING IN THE ACCOMMODATION LANDSCAPE
HOTEL
Full Services Reception, Restaurant, Spa Facilities...
1 – 3 NIGHTS
APARTHOTEL
Selected services Reception, Breakfast, cleaning…
4 – 90 NIGHTS 90 NIGHTS +
APARTHOTELS ADAGIO® l Your ideal partner for medium & long stays l
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THE APARTHOTEL INDUSTRY
WHAT DISTINQUISHES EXTENDED STAY
MAIN DIFFERENCES VS CLASSICAL HOTELS
Home-like accommodation (fully equipped kitchen) Tiered pricing from 4th nights Reduced housekeeping and limited F&B services
Longer average length of stay KEY ECONOMICS OF THE MODEL
ADR decreases but operating costs even more (housekeeping and staff)
GOP target of 60% thanks to low operational costs on longer stays
SALES & RM APPROACH
Emphasis on planning optimization instead of only ADR (higher OR) Local sales focus, targeting the extended stay bookers in addition to the “classical hotel” bookers within the companies Corporate guests for medium & long stays Leisure guests for short stays
APARTHOTELS ADAGIO® l Your ideal partner for medium & long stays l
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APARTHOTELS ADAGIO®
LONGER-STAYS ENABLES THE MAXIMIZATION OF OCCUPANCY, ESPECIALLY IN LOW-DEMAND PERIODS
TYPICAL HOTEL CAPACITY
APARTHOTEL CAPACITY
1-3 night stays 4-27 night stays 28+ night stays
J F M A M J J A S O N D
J F M A M J J A S O N D
Well-optimized aparthotels can reach
90%*
Hotel schedules tend to be polarized
average occupancy Gross margin
Longer-stay business is more stable throughout the year
100%
> 60%* 75%
TARGET A LENGHT-OFSTAY MIX WITH HIGH % OF LONER-STAY
50%
25%
0%
* Not contractual
TYPICAL HOTEL
ADAGIO APARTHOTEL
APARTHOTELS ADAGIO® l Your ideal partner for medium & long stays l
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APARTHOTELS ADAGIO®
ADAGIO USES A TIERED PRICING SCHEME WHICH LIMITS DISCOUNT LEVELS
PRICE POSITIONING
FOR THE SAME NIGHT AND THE SAME SALES CHANNELS, THERE ARE 5 DIFFERENT RATES BASED ON THE SAME LENGHT OF STAYS
1-3
Typical hotel price, depending on competition intensity. Follows the price of a midscale hotel of Accor with similar location.
4-9
Typical aparthotel price Weekly cleaning
NIGHTS
NIGHTS Source: average on 6 typical properties, g4 price position, most significant room type -> except on event dates, where discount w/r to 4-9 will be closer to 5%
10-27
Low aparthotel price Typically 15% less than 4-9 nights1
28-90
Related to rental price in destination Typically 10% higher than 91+
NIGHTS
NIGHTS
91+
NIGHTS
TYPICAL PRICE INDEX
Related to rental price in destination Typically 1.5 to 2x rental price in location
APARTHOTELS ADAGIO® l Your ideal partner for medium & long stays l
100
88
79
65
60
27
-12%
-21%
-35%
-40%
APARTHOTELS ADAGIO®
DECREASING VARIABLE COSTS WITH EXTENDED STAYS 100
INDEX 100= TOTAL REVENUE PER ROOM NIGHT FOR 1 TO 3 NIGHTS STAYS
16
27 80
56
Margin Commissions
100
60
M A R G I N 56%
Housekeeping/Laundry/ Front Desk
M A R G I N
36
68%
M A R G I N
M A R G I N 63%
70%
57
Energy, Payroll, Fix Costs, Bank Charges
46 40
45
8
22 20
14
C O S T S
4
6
9
7
5
14
14
14
27N+
AVERAGE
1-4 N
Illustration based on a simple Adagio properties
4-27 N
APARTHOTELS ADAGIO® l Your ideal partner for medium & long stays l
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APARTHOTELS ADAGIO®
THE APARTHOTEL BUSINESS MODEL VS THE HOTEL ONE (P&L COMPARISON)
4* APARTHOTEL
4* HOTEL
OCC. RATE
88%
80%
AVERAGE DAILY ROOM
135 £
145 £
119 £
116 £
93%
72%
£ 7.8 MILLION
£ 9.5 MILLION
63%
49%
£ 4.9 MILLION
£ 4.6 MILLION
53%
40%
£4.2 MILLION
£ 3.8 MILLION
£488
£442
REVPAR ROOM REVENUE TOTAL REVENUE
GOP
NOI PROFIT/SQM
Source: WATG Report – July 2015
APARTHOTELS ADAGIO® l Your ideal partner for medium & long stays l
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APARTHOTELS ADAGIO®
THE APARTHOTEL BUSINESS MODEL VS THE HOTEL ONE
4* APARTHOTEL
4* HOTEL
Site Acquisition Cost
£ 17.5 MILLION
£ 17.5 MILLION
Total Construction Cost
£ 27.2 MILLION
£ 28.2 MILLION
5%
5%
£ 93.1 MILLION
£ 82.3 MILLION
19.3%
16.2%
£ 18.7 MILLION
£ 11.9 MILLION
1:2.3
1:2.1
Exit Yield Terminal Value IRR (at 50/50 Debt to Equity) NPV at 10%
Money in/out
Source: WATG Report – July 2015
APARTHOTELS ADAGIO® l Your ideal partner for medium & long stays l
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APARTHOTELS ADAGIO® A HIGHLY PROFITABLE MODEL
OPERATIONAL PROFITABILITY
Very High Occupancy Optimized ARR Low operating costs
GOP > 60% RETURN ON INVESTMENT
Efficient space usage (FOF vs BOH)
Limited BOH areas Optimized construction costs (4* hotel -10%)
HIGH ROCE
Lobby Adagio Premium Dubai Al Barsha APARTHOTELS ADAGIO® l Your ideal partner for medium & long stays l
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05 ADAGIO & ACCORHOTELS EXPERTISE
Apartment Adagio Paris Opéra APARTHOTELS ADAGIO® l Your ideal partner for medium & long stays l
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ADAGIO DISTRIBUTION SOLUTIONS POWERED BY ACCORHOTELS A POWERFUL DISTRIBUTION BOOSTER
GDS 7% OLTAS 20%
TARS CONTRIBUTION
34%
59%
HOTEL PMS 37%
INDIRECT SALES WEB ACCOR 17%
GDS 5%
59 %
of adagio room revenue cames through AccorHotels reservation systems (% of hotels revenue
CALL & MAILS 18%
generated by tars)
25 %
direct
34 %
indirect
OLTAS 29% HOTEL PMS 41%
41%
reservations done on the web
WEB ACCOR 12% Split of hotels revenue per distribution channels as of December 2015 YTD (L/L)
CALL & MAILS 13%
25%
Lobby Adagio Berlin
DIRECT SALES APARTHOTELS ADAGIO® l Your ideal partner for medium & long stays l
Kurfurstendamm 33
LE CLUB ACCORHOTELS ACCORHOTELS WORLDWILDE LOYALTY PROGRAM
25 million (+40% vs. 2014)
of members as of december 2015 (launch in sept. 2008) A Worldwide program: 14 brands 2,700 hotels
22% of revenue generated by card holders
Free enrollment 100% Web based program More than 10,000 new members every day The Club AccorHotels represents 25% of AccorHotels revenue Partnerships with large Airlines loyalty program: Skyteam, One World, Star Alliance…
16
nights average length of stay
960 € average revenue spent
16,1% of revenue generated by card holders
7,1
nights average length of stay
446 € average revenue spent
Dedicated Le Club AccorHotels priority desks at hotels 75% of LCAH members use exclusively direct channels
x2 Members Spend
APARTHOTELS ADAGIO® l Your ideal partner for medium & long stays l
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Non members spend
APARTHOTELS ADAGIO® 2015 BRAND QUALITY PERFORMANCES
Adagio : 3,7/5
80%
of Adagio guests are either satisfied or very satisfied
Guest satisfaction survey 2015
84%
of our guests would recommend Adagio®
Guest satisfaction survey 2015
Lobby Adagio Paris Bercy APARTHOTELS ADAGIO® l Your ideal partner for medium & long stays l
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WEB DIRECT A STRONGER ONLINE PRESENCE
ADAGIO-CITY.COM THE ONLINE REFERENCE FOR EXTENDED STAY
ACCORHOTELS.COM AVAILABLE IN 33 VERSIONS & 18 LANGUAGES Dedicated corner for Aparthotels Adagio to target extended stay customers
APARTHOTELS ADAGIO® l Your ideal partner for medium & long stays l
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STRONG SALES CHANNELS TARGETING EXTENDED STAY EFFICIENT SALES & DISTRIBUTION An interfaced CRS system with the PMS
Online booking through adagio-city.com & AccorHotels.com Best in class booking engine for long stays (+ 27 nights) A global sales force with 34 offices around the world Experience with corporate accounts from various industries (high-tech, bank, embassies) 9 multilingual call centers Automated interfaces with all major online travel agencies
APARTHOTELS ADAGIO® l Your ideal partner for medium & long stays l
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DISTRIBUTION ON MAJOR OLTAs & INTERFACED WHOLESALERS EFFICIENT SALES & DISTRIBUTION
Adagio is included in all major AccorHotels global deals with major OTAs Interfaced with TARS
Direct contract with a specialist of aparthotels: Citizenbooking Rate tiger connectivity (in progress)
Adagio is included in the Hanatour & Destination of The World deals
APARTHOTELS ADAGIO® l Your ideal partner for medium & long stays l
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BRAND AWARENESS THROUGH SOCIAL NETWORKS
Dedicated Brand Page on FACEBOOK “Aparthotels Adagio”
Dedicated Company Account in TWITTER
Dedicated Company Profile
in LINKEDIN
APARTHOTELS ADAGIO® l Your ideal partner for medium & long stays l
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BRAND COMMUNICATION TV SPONSORING 2013/2014/2015
No1 in global notoriety (30%) and on high social class (40%) (FRANCE)
LOCAL ADVERTISING CAMPAIGNS 2014/2015
APARTHOTELS ADAGIO® l Your ideal partner for medium & long stays l
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Contact :
[email protected] APARTHOTELS ADAGIO® l Your ideal partner for medium & long stays l
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