Amalia Triantafillidou, Ph D Adjunct Lecturer Technological Education Institute of Western Macedonia Department of Digital Media and Communication

Personal Information Name: Amalia Triantafillidou Date of Birth: January, 16th 1984 Address: Foteini-Kastorias, Kastoria, Zip Code: 52056 Tel: +30 2467074774, +30 6974614168 Email Address: [email protected], [email protected] Education February 2016 - Present

Athens University of Economics and Business Department of Business Administration Post-Doctoral Research

Post-Doctoral Research Title: Social Media Consumption Experience: Investigating its Impact on Consumers’ Social Media Engagement. Research Funding Program at AUEB for Excellence and Extroversion. Action 2: Support for Postdoctoral Researchers with a View to Promote Research.

2008-2013

Athens University of Economics and Business Department of Business Administration Ph D Marketing

Doctoral Thesis Title: The impact of Consumption Experience on Word-of-Mouth Communication. Research Funding Program: Heracleitus II. Investing in Knowledge Society through the European Social Fund. Supervisor: Professor George Siomkos. 2006-2008

Athens University of Economics and Business Department of Business Administration MA Services Management Specialty: Communication - Advertising - Public Relations Degree: 9.10/10

Dissertation Title: Strategic Public Relations: An Empirical Investigation of Greek Companies 2001-2005

Athens University of Economics and Business Department of Business Administration BA Business Administration Specialization in Accounting and Finance Degree: 7.49/10

Work Experience September 2008 - June 2012

Talanton SA, Business Consulting and Marketing Services SA Management Consultant

Work with clients to provide help and advice about management, marketing and public relations issues. March 2008 - August 2008

IOS Consulting Single Membered Company Limited Management Consultant

Work with clients to provide help and advice about management and marketing issues.

Teaching Experience October 2009 - Present

Technological Education Institute of Western Macedonia Department of Digital Media and Communication Adjunct Lecturer

Courses: Media Marketing, Strategic Public Relations, Communication Planning, Corporate Identity and Image, Public Opinions Polls, Senior Seminar, Integrated Communications Strategy, Corporate Identity and Brand Management, Consumer Behavior and Online User

Research Projects June 2012 - June 2015

Research for the Subproject entitled “Computer-Mediated Public Participation” of the Action “Archimedes III - Support of Research Teams of Technological Education Institute of Western Macedonia” of Operational Program "Education and Lifelong Learning" of the National Strategic Reference Framework (NSRF). Investing in knowledge society through the European Social Fund.

July 2011 - February 2012

Research for the Subproject entitled “Establishment and Operation of Innovation and Entrepreneurship Unit” of Action “Innovation and Entepreneuship Unit” of Operational Project “Education and Lifelong Learning”, Athens University of Economics and Business.

Refereed Journal Articles 1. Triantafillidou, A. and Petala, Z. (forthcoming), “The Role of Sea-Based Adventure Experiences in Tourists’ Satisfaction and Behavioral Intentions”, Journal of Travel and Tourism Marketing. (Impact Factor: 0.736). 2. Triantafillidou, A. and Siomkos, G. (2014), “Consumption Experience Outcomes: Satisfaction, Nostalgia Intensity, Word-of-Mouth Communication, and Behavioural

Intentions”, Journal of Consumer Marketing, Vol. 31, No. 6/7, pp. 526-540 (ABS 2015 Listed, Rank: 1) 3. Triantafillidou, A. and Yannas, P. (2014), “How public relations agencies in Greece respond to digital trends”, Public Relations Review, Vol. 40, No. 5, pp. 815-817 (Impact Factor: 0.755). 4. Triantafillidou, A. and Siomkos, G. (2014), “Extraordinary Experience-Based Segmentation: The Case of Greek Summer Campers”, Journal of Hospitality Marketing & Management, Vol. 23, No. 2, pp. 122-156 (ABS 2015 Listed, Rank: 1) 5. Triantafillidou, A. and Siomkos, G. (2013), "Summer Camping: An Extraordinary, Nostalgic, and Interpersonal Experience", Journal of Vacation Marketing, Vol. 19, No. 3, pp. 197-208. (ABS 2015 Listed, Rank: 1) 6. Vassilikopoulou, A., Chatzipanagiotou, K., Siomkos, G. and Triantafillidou, A. (2011), “The Role of Consumer Ethical Beliefs in Product-Harm Crises”, Journal of Consumer Behaviour, Vol. 10, No. 5, pp. 279-289. (Impact Factor: 0.851) 7. Siomkos, G., Triantafillidou, A., Vassilikopoulou, A., and Tsiamis, I. (2010), “Opportunities and Threats for Competitors in Product-Harm Crises”, Marketing Intelligence and Planning, Vol. 28, No: 6, pp. 770-791. (ABS 2015 Listed, Rank: 1). 8. Triantafillidou, A., Koritos, C., Chatzipanagiotou, K., and Vassilikopoulou, A. (2010), “Pilgrimages: The Promised Land for Travel Agent”, International Journal of Contemporary Hospitality Management, Vol. 22, No. 3, pp. 382-398. (Impact Factor: 1.623). 9. Vassilikopoulou, A., Siomkos, G., Chatzipanagiotou, K., Triantafillidou, A. (2009), “Hotels on Fire: Investigating Consumers’ Responses and Perceptions”, International Journal of Contemporary Hospitality Management, Vol. 21, No. 7, pp. 791-815. (Impact Factor: 1.623). Conference Proceedings 1. Triantafillidou, A., Yannas, P., Lappas, G., and Kleftodimos, A. (2015), “A Comparison of the Effects of Face-to-Face and Online Deliberation on Young Students’ Attitudes about Public Opinion Polls, 6th International Conference on e-Democracy 2015, Athens, Greece, December 10-11. 2. Lappas, G., Triantafillidou, A., Yannas, P., and Kleftodimos, A. (2015), “Local EGovernment and E-Democracy: An Evaluation of Greek Municipalities”, 6th International Conference on e-Democracy 2015, Athens, Greece, December 10-11. 3. Lappas, G., Yannas, P., Triantafillidou, A., Kleftodimos, A., & Vasileiadou, O. (2015), “An Integrative Framework for Local E-Government Evaluation”, 12th International Conference on E-Activities (E-Activities 15), Seoul, Korea, September 5-7. 4. Lappas, G., Triantafillidou, A., Yannas, P., Kavada, A., Kleftodimos, A., and Vasileiadou, O. (2015), “The Role of Facebook in the 2014 Greek Municipal Elections”, 2nd

International Multidisciplinary Social Networks Conference, Dogo, Matsuyama, Ehime, Japan, September 1-3. 5. Lappas, G., Yannas, P., Triantafillidou, A., & Kleftodimos, A. (2015), “Evaluation Framework of Local E-Government and E-Democracy: A Citizens’ Perspective”, 2015 IEEE Conference on E-Learning, E-Management, and E-Services (IC3e), Melaka, Malaysia, 24-26 August. 6. Triantafillidou, A., Lappas, G., Yannas, P., and Kleftodimos, A. (2015), “The Role of Online Deliberation on Citizens’ Attitudes”, 17th International Conference on eDemocracy, e-Government, and e-Society (ICDGS 2015), Amsterdam, The Netherlands, August 6-7. 7. Triantafillidou, A., Lappas, G., Yannas, P., and Kleftodimos, A. (2015), “Facebook Engagement and Greek Local Municipal Governments”, International Conference for eDemocracy and Open Government 2015 (CeDEM15), Danube University Krems, Krems, Austria, 20-22 May. 8. Triantafillidou, A., Yannas, P., and Lappas, G. (2014), “Antecedents and Consequences of Online Campaign Engagement of Greek College Students”, 16th International Conference on Human-Computer Interaction, Heraclion, Greece, June 22-27. 9. Triantafillidou, A., Yannas, P., and Lappas, G. (2014), “Connected Greek Young Citizens: A Segmentation Analysis", 2nd International Conference on Contemporary Marketing Issues (ICCMI), June 18-20, Athens, Greece. 10. Triantafillidou, A. and Siomkos, G. (2013), “Delving Inside the Multidimensional Nature of Experience across Different Consumption Activities”, 42nd EMAC 2013 Conference, Istanbul, Turkey, June 4-6. 11. Yannas, P., Lappas, G. and Triantafillidou, A. (2013), Development and Validation of a Scale to Measure Online Election Campaign Engagement of Greek Young Voters using Structural Equation Modeling”, 3rd International Conference: Quantitative and Qualitative Methodologies in the Economic and Administrative Sciences, 23-24 May, Athens, Greece. Conference Presentations without Proceedings 1. Triantafillidou, A., Deligiaouri, A., Yannas, P., Lappas, G., Alvanos, R., Papadopoulou, D., Venieris, S., and Kleftodimos, A. (2015), Because Political Knowledge Matters - The Impact of Deliberation in Citizens’ Opinion, IPSA RC34, RC22, RC10 "Communication, Democracy and Digital Technology", Rovinj, Croatia, October 2-3. 2. Triantafillidou, A., Papafilippaki, E., and Siomkos, G. (2014), “The Impact of Store Characteristics on Customer Experience: An Empirical Investigation”, 47th Academy of Marketing Conference, Bournemouth, United Kingdom, July 7-10. 3. Triantafillidou, A., Papafilippaki, E., and Siomkos G. (2014), “Young Consumers’ Attitudes Towards Social Media Marketing Practices In Greece”, 11th Student Conference on Management Science and Technology, Athens, Greece, May 13.

4. Triantafillidou, A., Yannas, P., and Lappas, G. (2013), “Young Voters’ Usage of Traditional and Digital Media in the 2012 Greek Parliamentary Elections”, New Media and Participation Conference, Istanbul, Turkey, November 22-23. 5. Lappas, G., Yannas, P., and Triantafillidou, A. (2013), “The Impact of Facebook on Candidate Election in the May 2012 Greek Parliamentary Elections”, Cyberspace 2013, 11th International Conference, Brno, Czech Republic, November 22-23.

6. Triantafillidou, A. and Siomkos, G. (2012), “Summer Camping: An Extraordinary, Nostalgic and Interpersonal Experience”, 19th International Conference on Recent Advances in Retailing and Consumer Services Science, 9-12 July, Vienna, Austria.

Book Chapters in Edited Volumes

1. Triantafillidou, A., Lappas, G., Yannas, P., & Kleftodimos, A. (2016), Greek Local EGovernment 2.0: Drivers and Outcomes of Social Media Adoption, in Sobaci, Z. (Eds.) Social Media and Local Governments (pp. 153-170), Public Administration, Information Tech. Series, Vol. 15, Springer International Publishing, Switzerland. 2. Lappas, G., Yannas, P., Triantafillidou, A., & Kleftodimos, A. (2013). Online Political Marketing: The use of Facebook in the 2010 Greek Municipal Election, in Solo (eds), Political Campaigning in the Information Age, IGI Global. Other Publications 1. Study of the Technological Education Institute: What are the Expectations of Tomorrow’s Public Relations Professionals, Marketing Week, Vol. 1440, June 2014, pp. 26-28.