Airport Control Centers of the Future Dr. Christoph Meier, Steve Batt Airport IT&T conference 10th – 11th of October 2012, Munich

Overview

Today’s Control Centers at Airport Total Airport Management improving Operations Intelligent & integrated security/safety solutions Outlook to future

Page 2

10.10.2012

Christoph Meier, Steve Batt

SIEMENS_Airport_Control_Centers_of_the_future_20121010.ppt © Siemens AG, Infrastructure & Cities, 2012

How a command and control center looks like …

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10.10.2012

Christoph Meier, Steve Batt

SIEMENS_Airport_Control_Centers_of_the_future_20121010.ppt © Siemens AG, Infrastructure & Cities, 2012

Multiple Control Centers at Airports

Airline Hub Control

Road Traffic Operations

Technical

Ground Handling

Railway

Security

Air Traffic Control

Page 4

Crisis

Airport

Metro

Christoph Meier, Steve Batt SIEMENS_Airport_Control_Centers_of_the_future_20121010.ppt 10.10.2012 On-time, smooth, efficient, safe, secure, green airport operations and processes © Siemens AG, Infrastructure & Cities, 2012

How can we do even better in the future?

Areas of Improvements  Support cognitive Functions  Technology and Workspaces  Integration and Collaboration Page 5

10.10.2012

Christoph Meier, Steve Batt

SIEMENS_Airport_Control_Centers_of_the_future_20121010.ppt © Siemens AG, Infrastructure & Cities, 2012

Operational processes

Management processes

Command and control center processes

Operational and support organization

Emergency call taking Automatic alarms

Overview of live situation

Development of standards and strategy

Define actions

Start actions

Set targets and verification

Control operations

Keep records

Support processes

Other requests

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Information material and knowledge management

10.10.2012

Risk management / emergency phone

Christoph Meier, Steve Batt

Data analysis

SIEMENS_Airport_Control_Centers_of_the_future_20121010.ppt © Siemens AG, Infrastructure & Cities, 2012

Situation Assessment: What can be improved?  John Naisbitt: We are drowning in information but starved for knowledge  Aggregate: Signals – Data – Information – Knowledge – Wisdom  Embedding information into the right context  Presentation of information considering human factors aspects  Prediction capability, anticipating risks instead of reacting to problems  Diagnosis support, understanding the reason why  Automatic Monitoring & Alarming, transferring boring tasks to IT Page 7

10.10.2012

Christoph Meier, Steve Batt

SIEMENS_Airport_Control_Centers_of_the_future_20121010.ppt © Siemens AG, Infrastructure & Cities, 2012

Planning: What can be improved?  What-If Scenarios to analyze decision consequences beforehand  Linking decisions to overall (performance) goals  Automatic Assistant Systems

Today’s Driver Assistance in Cars Page 8

10.10.2012

Christoph Meier, Steve Batt

Available Operator Assistance (ATC) SIEMENS_Airport_Control_Centers_of_the_future_20121010.ppt © Siemens AG, Infrastructure & Cities, 2012

Coord. & Communication: What can be improved?

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10.10.2012

Christoph Meier, Steve Batt

SIEMENS_Airport_Control_Centers_of_the_future_20121010.ppt © Siemens AG, Infrastructure & Cities, 2012

Overview

Today’s Control Centers at Airport Total Airport Management improving Operations Intelligent & integrated security/safety solutions Outlook to future

Page 10

10.10.2012

Christoph Meier, Steve Batt

SIEMENS_Airport_Control_Centers_of_the_future_20121010.ppt © Siemens AG, Infrastructure & Cities, 2012

Multiple Control Centers at Airports

Airline Hub Control

Road Traffic Operations

Technical

Ground Handling

Railway

Security

Air Traffic Control

Page 11

Crisis

Airport

Metro

Christoph Meier, Steve Batt SIEMENS_Airport_Control_Centers_of_the_future_20121010.ppt 10.10.2012 On-time, smooth, efficient, safe, secure, green airport operations and processes © Siemens AG, Infrastructure & Cities, 2012

From Airport CDM towards Total Airport Management (TAM)

Today‘s Standard

Concept Elements:  Information Sharing Platform  Milestone-Approach  Variable Taxi Time Calculation  Collaborative Flight Updates  Pre-Departure Sequencing  CDM in adverse conditions Page 12

10.10.2012

Christoph Meier, Steve Batt

Tomorrows‘s Standard

Additional Concept Elements:  Airport Operations Plan (AOP)  Seamless Planning  Integration of Airside and Landside  Integration of Airport into the Network  Airport Operations Control Center (APOC)

SIEMENS_Airport_Control_Centers_of_the_future_20121010.ppt © Siemens AG, Infrastructure & Cities, 2012

TAMS Overall Solution Approach

TAMS

prel tactica

r lle ro nt Co

m tran an sp a o ce gem rt nt re ent s

on a ti er re Op ent C C AT

actors

s

Pi lo

ts

Operati on Centre

Di sp sta atch ff

baggage management

Airport

rit cu se

inal term ment e g a n ma

cargo etc…

Operation Centre

Ground Handler

… retailer etc…

Pa x

p m s Ra ent Ag

A IR S ID E

resource planning

t en em g a an ym

in g u fo r id ma an ti ce on

terminal allocation n O Ce per a Ai ntr tio rli e ne s n

rities autho

l ina term vision er su p

en ss Pa

rity cu se taff s

rs ge

E D I S D N LA

check-in staff

s bu

ta x i

APOC

i ra

…

l

GR AC O CEUN SS D

l tactica

+

c ad-ho

ic strateg

m c ar an p ag ar k em en t

f detail level o

Picture provided by DLR in TAMS project

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10.10.2012

Christoph Meier, Steve Batt

SIEMENS_Airport_Control_Centers_of_the_future_20121010.ppt © Siemens AG, Infrastructure & Cities, 2012

SIAMOS APM Airport Performance Manager

 Features:

Performance (e.g. punctuality)

 Holistic situation awareness with full transparency of processes  Airside and landside KPIs

Taffic flow (e.g. departure-queue)

 Consistency of layered Views  Functions:

Main processes (e.g. landing)

Anflug

Check-In

TaxiIn

SicherheitsKontrolle

Turn Around

Push Back

TaxiOut

PassKontrolle

Remote Enteisung

TaxiOut

PassKontrolle

Abflug

Gepäck Ausgabe

 Process & Performance Forecast

Zoll

 Deviation monitoring and alerts Detail processes (e.g. boarding)

 Manifold presentation means

Catering

Fueling

Gepäck Entladung

Gepäck Handling Ankunft

Deboarding

PAX Transport Ankunft

Enteisung

Gepäck Handling Abflug Cleaning

PAX Transport Abflug

Beladung

 Flexible reporting possibilities

Boarding

 Best A-CDM support

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10.10.2012

Christoph Meier, Steve Batt

SIEMENS_Airport_Control_Centers_of_the_future_20121010.ppt © Siemens AG, Infrastructure & Cities, 2012

SIAMOS APM contextual situation awareness on video wall

-1h

now +1h

+2h

+3h +6h

Wx Cap.

40:40

36:42

31:28

30:30

32:26

Strat.

27M 27M 27M

09S 09S

09S

16:05:28 UTC

27L 27R 17kt 210°

19:05:28 local

KPI

34:46

15:56 15:58 16:00 16:05 16:08 16:20 16:50

Arr

Air

Dep D-Ice TR

Sec1

T1

Sec2

Threat in T2 security area 1 detected Information Chain triggered PAX evacuated PAX routed to T1 security area 1 and 2 Impact on Departure Schedule published 4 add. Security Gates at T1 area 1 and 2 re-open T2 security area 1 expected

Pass

Sec1

T2

Sec2 Pass

Gnd

Arr Dep

...T2 Security Closure until 16:50 UTC...

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10.10.2012

Christoph Meier, Steve Batt

…Sandstorm expected from 18:00 UTC…

SIEMENS_Airport_Control_Centers_of_the_future_20121010.ppt © Siemens AG, Infrastructure & Cities, 2012

Int.-Platform

TAMS R&D project, SIAMOS backbone

Seas. Flight Ops. Flight Resource Management Management Mgmt.

AMAN

SMAN

A-CDM Web Portal

TMAN

Performance Management

SMAN

Workflow Mgmt.

DMAN

© 2012 Total Airport Management Suite Barco – DLR – Inform – Siemens – Stuttgart Airport / associate ATRiCS www.tams.aero

Dashboard Reports

PaxMAN

Results Departure Punctuality TAMS reduces the number of delayed departures significantly.

• •

47% decrease in number of flights delayed for more than 15 min χ²(1) = 6.90, p = 0.01

TAMS reduces departure delay significantly.

• •

Mean delay for each flight: 563 sec (baseline) vs. 417 sec (TAMS) 26% delay reduction with TAMS 800

F(1, 28) = 5.30 p = 0.01 η² = 0.16

600 Mean Departure 400 Delay [sec] 200



0 Baseline System

07.12.2012

TAMS

© 2012 Total Airport Management Suite Barco – DLR – Inform – Siemens –Stuttgart Airport / associated ATRiCS www.tams.aero

17

Results Passenger Missing Rate Percentage of passengers left behind TAMS reduces the percentage of passengers left behind significantly without increasing resource costs.

• •

Mean rate per flight: 8.37% (baseline) vs. 3.10% (TAMS) Reduction of 63%

10 8 Passenger 6 Missing Rate 4 2 0

F(1, 37) = 12.39 p = 0.00 η² = 0.25



Baseline System

07.12.2012

TAMS

© 2012 Total Airport Management Suite Barco – DLR – Inform – Siemens –Stuttgart Airport / associated ATRiCS www.tams.aero

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Overview

Today’s Control Centers at Airport Total Airport Management improving Operations Intelligent & integrated security/safety solutions Outlook to future

Page 19

10.10.2012

Christoph Meier, Steve Batt

SIEMENS_Airport_Control_Centers_of_the_future_20121010.ppt © Siemens AG, Infrastructure & Cities, 2012

Multiple Control Centers at Airports

Airline Hub Control

Road Traffic Operations

Technical

Ground Handling

Railway

Security

Air Traffic Control

Page 20

Crisis

Airport

Metro

Christoph Meier, Steve Batt SIEMENS_Airport_Control_Centers_of_the_future_20121010.ppt 10.10.2012 On-time, smooth, efficient, safe, secure, green airport operations and processes © Siemens AG, Infrastructure & Cities, 2012

Airport Security and Safety Solutions

 Airports need comprehensive and integrated security solutions  Intelligent devices and secure networks  Interoperable solutions  Protecting people, processes and assets  Safety solutions based on Intelligent prevention, detection, response and recovery Page 21

10.10.2012

Christoph Meier, Steve Batt

SIEMENS_Airport_Control_Centers_of_the_future_20121010.ppt © Siemens AG, Infrastructure & Cities, 2012

Three main Elements of command and control for security/safety Intervention Forces Telephony

Real-time Location

Alarm Systems

GIS

Policies & Scenarios

Wide area Surveillance

Airborne Surveillance

Traffic information

Resource status Radio / TETRA / GSM / P25 Communication Networks

§ § § Decision Support Resource Dispatch, Operations Control

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10.10.2012

Christoph Meier, Steve Batt

SIEMENS_Airport_Control_Centers_of_the_future_20121010.ppt © Siemens AG, Infrastructure & Cities, 2012

Command Mobile

Resource Mgmt

TETRA

Authorities

Crisis Mgmt.

Archive

Video Analytics

Object Detection

Subsystems

Emergency calls

Communication

SDK

Internet

Video Surveillance

2D GIS

3D GIS

Site Plan

Video Wall Control

Roster

Reporting

Knowledge Base

Workflow Engine

Reports

Configuration

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10.10.2012

Christoph Meier, Steve Batt

Engineered Solution

Engineered security and safety solution control room modules

SIEMENS_Airport_Control_Centers_of_the_future_20121010.ppt © Siemens AG, Infrastructure & Cities, 2012

Wide area security management platform Live viewing and intelligent perimeter security control

Integrated World View

Reduced Camera Count

Intuitive Graphical Interface

Proactive Threat Response

True 24x7 Coverage

Consistent Policy Enforcement

Object Detection, Classification & Tracking

Scalable System

Live video Adjustable

Early Detection of Threats

Page 24

alert levels

10.10.2012

Christoph Meier, Steve Batt

Adjustable Alert Levels

SIEMENS_Airport_Control_Centers_of_the_future_20121010.ppt © Siemens AG, Infrastructure & Cities, 2012

Overview

Today’s Control Centers at Airport Total Airport Management improving Operations Intelligent & integrated security/safety solutions Outlook to future

Page 25

10.10.2012

Christoph Meier, Steve Batt

SIEMENS_Airport_Control_Centers_of_the_future_20121010.ppt © Siemens AG, Infrastructure & Cities, 2012

New Working Environment Concepts

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10.10.2012

Christoph Meier, Steve Batt

SIEMENS_Airport_Control_Centers_of_the_future_20121010.ppt © Siemens AG, Infrastructure & Cities, 2012

New Human-Machine-Interaction

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10.10.2012

Christoph Meier, Steve Batt

SIEMENS_Airport_Control_Centers_of_the_future_20121010.ppt © Siemens AG, Infrastructure & Cities, 2012

Thank you for your attention

[email protected] [email protected] Page 28

10.10.2012

Christoph Meier, Steve Batt

SIEMENS_Airport_Control_Centers_of_the_future_20121010.ppt © Siemens AG, Infrastructure & Cities, 2012