#YSnext. Young. Scot. Strategic. Plan 2016-

#YSnext Young Scot c i g e t Stra 2016Plan 2019 Foreword 2 s t n e t Con Where we've come from 4 Our vision 6 Developing a Strategy for youn...
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#YSnext

Young

Scot

c i g e t Stra 2016Plan 2019

Foreword 2

s t n e t Con

Where we've come from

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Our vision 6 Developing a Strategy for young people

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What people said was important

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We are ambitious for Scotland's young people 12 The big picture 14 Our Strategic fit 16 Activate 20 Connect 22 Empower 24 Localities 26 Our theory of change 28 Our approach is inclusive

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Our people 32 Support services 34 Our partners 36

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g n u Yo are

e l p peomazing a

From all of the work we do we know young people are passionate, positive, active, creative and innovative. They are also compassionate, caring deeply about their families, friends and communities. We believe that young people are not Scotland’s future, they are powerful and positive assets to our communities here and now.

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Foreword We share the Scottish Government’s ambition of Scotland being the best place in the world to grow up.



We want to see young people learn and grow, work and achieve, but also live and thrive; have fun, following their interests, aspirations and dreams. At Young Scot, we want to be alongside young people on their journey, supporting them to make informed decisions, having access to relevant services and opportunities and influencing policy and decision-making. Over the past few years we have worked closely with a wide range of visionary crosssector partners to evolve their engagement with young people from consultation to approaches based on the principles of coproduction and co-design. Involving young people earlier in the process of strategy and service development, in greater depth and seeing them as equal partners in the process, has been transformative. Partners have been enthused by the insight, energy and creativity they have brought to the process. We walk the co-design talk at Young Scot and everything we do is developed with young people, not just for them. The process of creating this strategy has been no different. We’ve engaged thousands of young people online and offline to explore what contribution we can make to their lives. We’ve spoken to stakeholders across the country to identify how we could support the achievement of their outcomes. We’ve commissioned independent research to identify where we could enhance our impact, particularly in terms of tackling inequalities. We’ve reviewed all the insights into young people’s experiences we’ve gathered over the past three years. We’ve used all this to develop an ambitious strategy for the next three years, and to test and refine it before creating this publication.

We cannot deliver this strategy alone. Everything we do at Young Scot is in partnership and we will continue to work closely with colleagues across the public, private and third sector who share our ambition for young people. As a national organisation, we recognise the importance of connecting locally, and our investment in a new localities approach will ensure we work closer with a wider range of local partners.

Involving young people earlier in the process of strategy and service development, in greater depth and seeing them as equal partners in the process, has been transformative. We also see significant potential to use cutting edge technology more, building on our strong foundations, to help tackle inequalities. There are significant opportunities to use the Young Scot National Entitlement Smartcard and our digital platforms to target support, in a nonstigmatising way, with those who need it most. We’re excited about what the future holds for young people in Scotland. We’re particularly looking forward to what we can achieve with partners in the lead up to and the delivery of the Year of Young People in 2018. This provides a once in a generation opportunity to shine a spotlight on the amazing achievements of young people, galvanising the nation to recognise, celebrate and value our young citizens. Dame Sue Bruce, Chair

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e v ' e w e r e Wh come from Young Scot is the national youth information and citizenship charity for Scotland.

For over 30 years we have been providing young people aged 11–26 with information, ideas and access to opportunities to help them make the most of their lives, particularly at times of transition. Our services have always developed to keep pace with the ever-changing needs of young people. Our information provision makes best use of a wide range of digital tools to engage young people where they are, being responsive to what they are talking about and current trends. Discounts, proof of age and access to local services remain crucial elements of the Young Scot National Entitlement Smartcard, with the innovative Young Scot Rewards platform bringing together information and opportunities for young people in new ways. Our co-design

service has enabled young people to shape legislation, strategy and policy, from climate change to culture to community safety. Our reach has never been greater, with over 620,000 cardholders and 2 million page requests per year for digital content. We are a universal service, with equality and inclusion at the core of what we do, and our user profile demonstrates that we reach all of Scotland’s young people. For example, 46% of Young Scot Rewards users come from the two most deprived quintiles of the Scottish Index of Multiple Deprivation. We’ve engaged young people and stakeholders extensively using a co-design approach to identify how we can build on this success and this strategy sets out our plans to grow our impact over the next three years, from 2016 to 2019.

Our reach has never been greater, with over 620,000 cardholders and 2 million page requests per year for digital content.

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Check out the stats...

620K

Young Scot cardholders

30 Years

of providing young people with information

2M+

page requests per year for digital content

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vision

Our

is that Scotland is the best place in the world to grow up, where all young people thrive, achieve and are given opportunities to be the best they can be.

Responsive

Passionate

We have a strong customer focus; we get the job done, committed to providing reliable quality at all times and ensuring young people are at the heart of everything we do.

We are positive and ambitious for young people and for our organisation. We have a “can do” and “will do” attitude, and demonstrate leadership in our thoughts and actions.

Our

mission... is to support young people to make meaning of their lives through informed decisions, and having access to and the ability to shape services, opportunities and decision-making.

values

Our Supportive

Innovative

We value everyone and we work as one flexible team. We nurture talent and celebrate success. We deliver everything that we do with integrity and we are proud of our organisation and the work we do.

We embrace and welcome change; enjoy meeting new challenges and opportunities head-on, we work hard to meet the continually evolving needs of young people and fully recognise the value of working in partnership.

Inspirational We are enthusiastic in our actions, welcoming of people and new opportunities. We communicate effectively with each other and with stakeholders, sharing our passion and integrity. 8

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Our approach to developing this strategy has been to engage as many people – young people and

Developing a

Strategy foryoung people At Young Scot, participation and co-design with young people is at the heart of what we do.

stakeholders – as possible to help us understand the direction we should be heading in over the next three years and the needs we should meet.

We involved people through: Young people’s survey Stakeholder / partner survey National discussion days Local discussion days for young people and partners Staff & Board engagement sessions Independent market research Independent health inequalities evaluation

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What people said was

important

The insight from our extensive strategy engagement activity flagged a number of important issues faced by young people that stakeholders think we should take into account when planning our services:

Education and an appropriate curriculum

A little help

Money issues

Respondents also gave us clear messages about where they think Young Scot can provide focus and support and what we should prioritise:

Where to start?

• Information and support around employability (particularly help on searching for and securing jobs) • Helping young people locate and provide a platform for influence on important issues • Information and support on education and training, health and wellbeing and financial capability/money management • Encouraging a more useful curriculum in school (e.g. teaching young people about moneyrelated issues, how to search for jobs) • Promoting physical activities and healthy eating – especially for those who face greater disadvantage

Jobs, employment (lack of quality opportunities) and poverty 12

• More direct engagement with schools (e.g. talks, workshops)

Our response over the next three years will be to: • Provide practical support for young people on the issues identified • Provide universal information and services, with targeted and bespoke offers to tackle disadvantage and exclusion • Provide opportunities, spaces and models for young people to advocate for positive change • Create an even more localised, personalised Young Scot offer for young people aged 11–26

Health issues (particularly drugs/alcohol/ mental/physical health)

• The importance of promoting sports and arts as pathways 13

ee ambitious w ar for

s ' d n a l t Sycooung e l p o pe

We want to...

Connect

Activate

Empower

young people aged 11-26 for learning and growing living and thriving working and achieving in order to support them in making meaning of their lives as they grow up and face transitions. 14

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Over the next three years, our strategic aims are to…

The

Big pic

Activate

Connect

Create pathways for young people to navigate positively through times of transition

Support young people to grow, develop and achieve by connecting them to services and opportunities

Enable young people to participate and influence change locally, nationally and globally

In order to achieve our outcomes…

Young people develop skills through learning and work and are supported to raise their attainment and achievement

Young people are connected to services and opportunities to realise their ambitions in learning, life and work

Young people make informed decisions and choices that support them to grow, thrive and achieve

Young people develop skills through learning and work and are supported to raise their attainment and achievements Improved public perception of young people, leading to less stigma and more respect

We will create Impact Hubs to deliver our services, which will include…

Impact Hub 1 Cross-platform digital Digital information platform, social media & content Digital Academy, incorporating digital literacy and skills, cyber resilience, digital rights and Modern Apprentice Programme

Impact Hub 4 16

Empower

Impact Hub 2 Smart-tech to tackle inequalities Scotland’s Youth Smartcard, incorporating rewards, discounts, proof of age and smart-technology

Impact Hub 3 Participation Co-design Participation/Leadership Insight services YS Awards Year of Young People

Frontline stakeholder relationship management / Locality insight gathering & reporting Local promotion & engagement / Insight services / YS Awards / Year of Young People 17

Ourstrategic fit

Empower We enable young people to participate and influence change locally, nationally and globally, particularly supporting the ambitions of… • Year of Young People 2018 • Community Empowerment Act • Scotland’s Biodiversity – A Route Map to 2020 • Community Planning • Public Service Reform • Participation & Co-production • 2020/2050 Climate Change • Our Natural Health Service • Police Scotland Children & Young People’s Strategy • Giving Young People a Sporting Chance

Through our work with young people and our partners, our services contribute towards the achievement of a range of national policies, strategies and agendas. Below we set out some of the key connections.

Activate By creating pathways for young people to navigate positively through times of transition we connect into… • Curriculum for Excellence • Raising Attainment

Cross-cutting themes

• Developing the Young Workforce • Financial Capability Strategy • Cyber Resilience

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Connect

Across all our activities, we activate, connect and empower young people, contributing to:

By supporting young people to grow, develop and achieve by connecting them to services and opportunities we connect into…

UNCRC & Children & Young People’s Act/ GIRFEC

Youth Work Strategy

Health & Social Care Integration

• • • • •

National Improvement Framework

Healthier Scotland

Greener Scotland

Safer Communities

Fairer Scotland

Time to Shine

Active Scotland Outcomes Framework National Transport Strategy Smart Cities Libraries Strategy Digital Public Services

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Ourstrategic fit

The Wellbeing Wheel

Our work over the next three years will make a contribution to addressing the key priorities of the National Improvement Framework, namely:

b

le

Improving attainment

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Closing the attainment gap

Improving young people’s health

Protected from abuse, neglect or harm at home, school and in the community

cit ize ns

Having help to overcome social, educational, physical and economic inequalities and being accepted as part of the community in which they live and learn

rs

Our vision is of Scotland being the best place in the world to grow up, where all young people thrive, achieve and are given opportunities to be the best they can be. This vision is shared in the Scottish Government’s National Improvement Framework.

Having opportunities and encouragement to play active and responsible roles in their schools and communities and, where necessary, having appropriate guidance and supervision

t ri bu to

We will support young people to gain skills, knowledge, qualifications and achievements to allow them to succeed.

Having the highest attainable standards of physical and mental health, access to suitable healthcare, and support in learning to make healthy and safe choices

i ns po Res

We will use the GIRFEC wellbeing indicators (see right) to underpin this approach when working with young people.

BEST START IN LIFE: READY TO SUCCEED

Having the opportunity, along with carers, to be heard and involved in decisions which affect them

co n

Over the next three years we will ensure the principles of Getting It Right For Every Child (GIRFEC) are embedded in our approach – using a young person-focused approach, having a holistic approach of wellbeing, and using a preventative, joined-up approach.

Being supoprted and guided in their learning and in the development of their skills, confidence and self-esteem at home, at school and in the community

Having opportunities to take part in activities such as play, recreation and sport which contribute to healthy growth and development, both at home and in the community

en t

uals

It is essential that Young Scot looks at ways of providing support to young people to help them navigate the challenges they face; particularly during adolescence and times of transition, and especially where those challenges may contribute to poorer health and wellbeing.

Su c ce ss

f

Having a nurturing place to live, in a family setting with additional help if needed or, where this is not possible in a suitable care setting

fid

vid di in

u

e l l

Con

rs e n ar

e v i t c Effe

Improving skills

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Why is this important?

activate

Create pathways for young people to positively navigate through times of transition.

Through their devices, young people have a vast amount of information available instantly at their fingertips. Young Scot needs to provide quality assured, trusted and locally relevant information both reactively, in response to what young people search for, and pro-actively, raising awareness and understanding on issues ranging from culture to health to rights. Building their skills and literacy in both assessing information and using digital tools for learning, life and work is crucial in enabling them to navigate through times of transition.

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Impact Hub 1 – cross-platform digital In May 2015, Young Scot launched young.scot –  not just a new platform, but a whole new ‘online us’ – consolidating our online presence to provide young people with relevant, responsive and shareable content to support them in making informed decisions and choices. The platform is device-driven and embeds social media throughout, with ‘near me’ functionality providing information and things to do based on location.

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In 2016–19 we will focus on: Digital platform Further enhancing and evolving the digital platform, social media and content to ensure we are meeting the information needs of young people. This includes maximising opportunities for content to be more personalised to the location and interests of the user, while remaining accessible to all young people.

The Young Scot Digital Academy supports young people to develop digital skills and digital literacy, building their capacity to be responsible online citizens and develop vital skills for the future through our Digital Creative Modern Apprenticeship programme and associated projects.

Initiating opportunities for young people to co-create content, and develop a new volunteering programme for young content creators. Working towards ensuring young.scot becomes THE gateway for digital services for young people in Scotland.

Working towards ensuring young.scot becomes THE gateway for digital services for young people in Scotland.

Digital academy Building the Digital Academy by doubling the number of young people taking part in our Digital Creative Modern Apprenticeship Programme and developing key partnerships to provide young people with opportunities to develop their digital literacy and skills and build their capacity to realise their digital rights.

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2.

Outcomes

Young people make informed decisions and choices that support them to grow, thrive and achieve.

Young people develop skills through learning and work and are supported to raise their attainment and achievement.

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Why is this important?

connect

There are a wide range of opportunities available to young people across Scotland which can contribute to reducing inequalities and improving health and well-being, as well as the development of skills and experience for life and work. We also cannot forget the importance of activities that bring people together for fun and friendship. Through our tools, Young Scot can support young people to access these opportunities for growth, development, achievement and fun!

Support young people to grow, develop and achieve by connecting them to services and opportunities.

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Impact Hub 2 – smart-tech to tackle inequalities If we are to realise our vision of a Scotland where young people thrive, achieve and are given opportunities to be the best they can be, then we need to ensure all young people have equal opportunity to succeed. Our work in this Hub will explore how we can remove the barriers to digital participation, tackle inequalities and help young people to engage effectively with online services.

Scotland's Youth Smartcard Over 620,000 young people already have Scotland’s Youth Smartcard: the Young Scot National Entitlement Card. They use this to access a range of services provided by Young Scot (including discounts, proof of age, rewards and e-voting), by local authorities (school meals, leisure and library services) and by the Scottish Government (concessionary travel). It is a shared public service to be proud of – but one which can deliver so much more for young people, especially those most at risk of exclusion.

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In 2016–19 we will focus on: Continuing to grow the number of cardholders, supporting access to the card during the P7 to S1 transition while targeting greater uptake amongst those who have left school (aged 16–26), particularly through online card applications and renewal. Trebling the number of Young Scot Rewards users, incentivising participation in positive activities and providing access to unique discounts, offers and experiences in return. As a priority, we will look at using the Young Scot platform to “level the playing field” in a non-stigmatising way for those who face greater disadvantage and tackling key behaviour change issues, such as the environment and sustainability.

Outcomes

Young people are connected to services and opportunities to realise their ambitions in learning, life and work.

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Maximise the potential of the card and new technology to support young people. This will include working with partners to explore simplifying travel / mobility through smart ticketing and exploring emerging mobile technology and wearable devices to record and reward participation. 25

Why is this important?

empower

Young people have told us that they want to have a bigger say in the decisions, made locally and globally, that affect their lives. Participation is also high on the public sector reform agenda and public service providers are seeking to try new ways of engaging communities. Through our co-design approach we want to support young people to engage as early as possible in the decision making process; sharing their knowledge and power, and working in partnership to develop new ideas and solutions to current challenges. Young people are assets to their communities, and are advocates for positive change. We want to give them a voice to share their experiences and insights.

Enable young people to participate and influence change locally, nationally and globally.

Impact Hub 3 – participation + co-design Our co-design service has directly engaged thousands of diverse young people to work collaboratively with a range of organisations across the public, private and voluntary sectors to design, deliver and implement new services, policies and strategies.

Empowerment / leadership

We have established a number of Youth Advisory Teams to support organisations to work more effectively with young people and involve them in the governance of public sector bodies. These initiatives often lead to young people taking on leadership roles within their new area of expertise, joining organisations' boards and establishing new services themselves, such as social enterprises.

Insight services

In 2016-19 we will focus on: Co-design

Growing the range and diversity of partnerships and opportunities for young people to co-design, co-produce and co-deliver services, policy and decision-making.

Participation

Working with more organisations to build their capacity to have a greater depth of engagement with young people at a strategic level and in the highest levels of leadership and governance of organisations. Exploring and identifying opportunities for young people to be involved in participatory budgeting.

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Increasing our support to young people to become future leaders and provide a space for young people to develop and grow their ideas – locally, nationally and internationally.

Producing valuable insights into the lives and needs of young people in Scotland from the wide range of valuable data we gather across our services.

International opportunities

We will maximise opportunities for young people to live, learn and work abroad as well as influencing change on a global scale through our partnerships with EYCA, ERYICA and the British Council.

Impact Hub 3 (continued) – the Young Scot Awards & the Year of Young People 2018 Over the last 10 years Young Scot has worked in partnership with organisations such as the Sunday Mail and the Co-operative Foundation to challenge the negative perceptions of young people held by the public and the media and promote a positive image of young people under the banner of “Truth About Youth”. The Young Scot Awards have been instrumental in helping to achieve that ambition.

In 2016-19 we will focus on: Young Scot Awards

Continuing to challenge negative perceptions of young people through the annual Young Scot Awards, growing the number and range of nominations, and maximising positive stories shared across local and national media, online platforms and decision-makers.

#iWill

Developing our partnership with #iWill to celebrate the contribution young volunteers make to communities across Scotland and sharing more stories of positive social action led by young people.

Year of Young People 2018

Work to support the Scottish Government and partners to plan and deliver a youth-led Year of Young People in 2018, creating a world-class celebration of young people’s contribution to communities locally, nationally and globally.

Outcomes

1.

2.

Young people have more opportunities to create, design, produce and influence policy and services. Improved public perception of young people. 27

activanten,ect, co power & em

Young people engage most with services in their local communities. As a national organisation we therefore must work closely with local partners to ensure we remain relevant and accessible to all young people, while reaching those who may face particular barriers or inequalities in access to opportunities.

Working to ensure our services remain locally connected to young people and contribute to shared local priorities.

Impact Hub 4 - localities Partnerships, particularly with Local Authorities, have been crucial in ensuring our services remain accessible and relevant to young people across Scotland in their communities and we are proud to have maintained strong partnerships with all 32 Local Authorities and their Community Planning Partners. In the next three years, we aim to broaden and deepen those relationships at a local level even further, recognising the significant potential of Young Scot to contribute towards wider cross-cutting outcomes for young people set by Community Planning Partnerships, Third Sector Interfaces and Joint Integration Boards, amongst others.

To do this, we will invest in a Localities Model which will strengthen our ability to support the regeneration of communities, using a co-design /co-production approach, personalise our services for young people, respond effectively to local needs and help spark new ideas on how our services can be further developed to support young people and meet local priority outcomes. Locality Co-ordinators, based around Scotland, will help develop our networks, knowledge and intelligence about local priorities, ensuring the effective adaptation of our services to local circumstances and needs.

We are proud to have maintained strong partnerships with all 32 Local Authorities and their Community Planning Partners. 28

Outcomes 1. 2.

Young people have increased access to personalised and localised services. Young people have increased opportunities to sensitise local services relevant to them. 29

Our theory of change Situation/Need Young people need trusted, relevant, localised and young-people friendly services and opportunities for learning and growing, for living and thriving and for working and achieving.

Our Activities Digital information platform, social media & content

Digital Academy, incorporating digital literacy and skills, digital rights, cyber resilience and MA Programme

Scotland’s Youth Smartcard, incorporating rewards, discounts, proof of age and smart-technology

Co-design, Participation, Leadership, Insight services, International  opportunities

Young ScotAwards, #iWill, Year of Young People

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Our Strategic Outcomes

Our Aims

Young people make informed decisions and choices that support them to grow, thrive and achieve

Young people develop skills through learning and work and are supported to raise their attainment and achievement

Activate Create pathways for young people to positively navigate through times of transition

National Outcomes

We realise our full economic potential with more and better employment opportunities for our people

Our young people are successful learners, confident individuals, effective contributors and responsible citizens

Young people are connected to services and opportunities to realise their ambitions in learning, life and work

Connect Support young people to grow, develop and achieve by connecting them to services and opportunities

We live longer and healthier lives

We have tackled the significant inequalities in Scottish society

Young people have more opportunities to create, design, produce and influence policy and services

Improved public perception of young people

Empower Enable young people to participate and influence change locally, nationally and globally

We have strong, resilient and supportive communities where people take responsibility for their own actions and how they affect others

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Our approach is

In delivering the outcomes set out in this strategy, our approach will be guided by the following key principles:

inclusive UNIVERSAL

A new model of universal entitlement for Young Scots TARGETED

BESPOKE

• Ensuring equalities and inclusion are at the heart of what we do, removing barriers to access and participation and giving a voice to those who face greater disadvantage; not only in accessing Young Scot services but also in the delivery of quality public services in Scotland. • Delivering services within the framework of a new model of universal entitlement, at three levels:

1 2 3

Universal services available to all Scotland’s young people;

Targeted work to remove barriers and make those services relevant to particular groups; and...

Bespoke products and services needed to improve outcomes and tackle significant inequalities for young people.

• Implementing new partnership opportunities and approaches to ensure our products and services are accessible and reaching all young people in Scotland and that our ways of working meet the diverse needs of young people in Scotland. • Building and strengthening our connections with schools across Scotland and exploring how we can maximise the use of Glow to inform and connect young people to our services.

• Sharing learning with our partners and stakeholders and enhancing our monitoring and impact systems to refine and expand on data collection on equality and diversity. • Seeking opportunities to make the best use of cutting edge and emerging technology as a key route to tackling inequalities –using new tools and techniques to engage young people, ensuring we remain relevant in an ever changing digital world and are “future ready”. • Working to ensure that as a national service we remain locally connected to young people and contribute towards the achievement of the shared local outcomes set by Community Planning Partnerships. • Working in partnership across all our work, as only through collaboration and shared vision can we continue to grow our impact on young people.

Using new tools and techniques to engage young people, ensuring we remain relevant in an ever changing digital world and are “future ready”.

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Our people

To achieve the best outcomes for young people across Scotland, we must inspire and empower our staff, giving them the right support and tools they need to deliver the best possible services to the highest quality. Our investment in our staff is widely recognised. In the past three years we have achieved Investors in People Gold, Investors in Young People Gold, Healthy Working Lives Gold, Investors in Volunteers and Scottish Living Wage Accreditation.

Providing opportunities for staff to develop and enhance their own skills as well as their contribution to Young Scot and young people.

Being externally recognised as a highly regarded employer of choice.

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A refreshed people strategy will sit alongside this Strategic Plan, ensuring we meet our aims of:

Having the right staff, in the right place, at the right time, with appropriate support and capacitybuilding, to deliver the outcomes set out in this Strategic Plan.

Setting a high standard of reward and recognition to staff to be an example of best practice within our sector, including maintaining our Living Wage Accreditation and Investors in People Investors in Young People Gold Accreditation, Investing in Volunteers and Healthy Working Lives.

Providing opportunities for staff to develop and enhance their own skills as well as their contribution to Young Scot and young people.

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Our support services

To achieve this strategy, we will continue to invest in developing our internal support services:

Young people are assets to their communities, and are advocates for positive change. We want to give them a voice to share their experiences and insights.

Communications

HR

Supporting effective engagement of young people and our stakeholders

Developing and implementing our People Strategy

Finance

Customer Excellence

Continuing excellent financial governance, demonstrating value for money

Through high performing administration and engagement, and co-designing our services with young people

Governance

To achieve this strategy, good governance will be key: Young Scot has a highly praised Board and Advisory Forum model, and has always sought to ensure that we meet the highest standards of charity Board and corporate governance set by OSCR, Audit Scotland and Companies House.

During 2016-19 we will: Continue to invest in Board development and capacity-building through annual Board Self-Assessment and appraisal Further invest in effective financial management and accountability systems

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Further develop our Risk Maturity model Strive to meet the ambitions of 50/50 by 2020, whilst sustaining our focus on a diverse Board which includes young people as full Board members.

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Our partners...

All 32 Local Authorities and their Community Planning Partners

getin touch

Visit us on the web at www.youngscot.net Call us on 0131 313 2488

Email us at [email protected] Tweet us @youngscot Like us at www.facebook/YoungScot Follow us on Snapchat at youngscotsnaps Follow us on Instagram at youngscot

Or pop in for a cuppa and a hobnob… Credit Union

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We are happy to consider requests for this document in other languages or formats.

Young Scot Enterprise is a Scottish registered charity (SC029757) and is a company limited by guarantee (202687) with its registered office at: Rosebery House, 9 Haymarket Terrace, Edinburgh, EH12 5EZ