Your gateway to Royal Catering

INDEX 01 Who We Are 02 Contractual Catering Facilities Management Operation Segments

03 Commercial Catering Fine Dining & Private Events Public Catering for Concerts & International Sports Events Emirati Weddings  & Events

04 Creations Restaurant & Retail Concept Development Restaurant Management Direct Retail Catch / Rozanah / Cafe D›Alsace / Rosina Bellina / Nova / 82L8

05 The Team Overview The Management The Executive Team

06 Facilities Central Production Unit, Abu Dhabi Mobile Kitchens Central Production Unit, Western Region Central Laundry  - Western Region

07 Hygiene and Technology Axapta, Temptrak, Mename GPS Fleet Management, Certifications

Established in

2003

Catering to different segments:

Contractual Catering

Founded in 2003 by Rashed Al Mazroui and A.M. Simreen in Abu Dhabi, Royal Catering has grown into one of the leading catering and related support service companies in the UAE. Employing more than 2000 highly trained professionals across its commercial, contractual and creations services, Royal Catering is well-known in Abu Dhabi for operating international events such as the Formula 1 Etihad Airways Abu Dhabi Grand Prix. Furthermore, Royal Catering is the only company that provides facilities management operations in Abu Dhabi’s Western region.

01

Royal Catering was recently acquired by BRS Ventures and Holdings Ltd (BRS), which is owned by renowned businessman and philanthropist, Dr. B. R. Shetty. BRS is also the owner and operator of New Medical Center hospitals (NMC).

Who we are

Recently awarded the catering contract for ADNOC’s headquarters, Royal Catering has made significant investments in restaurants, equipment, technology and manpower to support its growth. And as the region’s expansion welcomes new trends and technologies, Royal Catering is wellplaced to meet the region’s growing needs. Our quality and premium client service has been recognized and Royal Catering is now one of the region’s preferred partners. We are privileged

Commercial Catering

Creations

and proud to work with Flash Entertainment for all concert catering on Yas Island, as well as Mubadala, GASCO, ADNOC, BOROUGE, and many more in our portfolio. We also own and operates a large portfolio of restaurants including Catch in Nation Riviera, Corniche - a specialty seafood restaurant; Rozanah in Yas Marina and Ruwais - a Lebanese restaurant; Cafe D’Alsace in Yas Marina – European cuisine with a contemporary twist; Rosina Bellina in Corniche – Italian cuisine and Nova in Corniche – international beach café. Royal Catering, has now launched its very own event space. Located in the heart of Abu Dhabi on Yas Island, The Venue offers a beautiful outside terrace with panoramic views of the Marina. The ideal setting for any event, from small business get-togethers to family lunches and large weddings. The Venue is an ideal location for meetings since its equipped with the latest equipment and technology, with the dedicated corporate sales team on hand to ensure everything runs smoothly, making The Venue the perfect location for MICE and other business events. The Venue also offers Lighting, Audio, Video and Rigging with an impeccable sound system, which has a high dispersion to accommodate even the outdoor mezzanine space. In line with our visionary thinking and strategic approach, Royal Catering continues to expand its services and has invested heavily in unique assets which support our pioneering vision. In fact, our central production unit (CPU) at 3,000 square-meters is the largest stand-alone kitchen facility in the region.

02 Contractual Catering Facilities Management / Operation Segments

Operation Segments Our clients include, but are not limited to Oil and Gas companies, such as  ADNOC, Borouge, GASCO, NMDC and Emirates Nuclear Energy Company in addition to other government authorities             Royal Catering operates within two segments Corporate catering Hotel staff catering Currently providing more than 10,000 meals daily   Client list includes: Technip Monte Carlo Beach Club Sofitel St Regis Hotel Mubadala Sky News Arabia

Facilities Management Royal Catering owns and operates: 2 senior residential complex 2 labor residential complex Currently providing services for 12,500 individuals daily  

Royal Catering provides soft services to client facilities Camp management Guest house management Head office management services Currently providing services for 8,000 individuals daily

Developing two new segments: Catering for the medical sector Catering for the educational sector Royal Catering services includes:          Catering Housekeeping & laundry Sport & recreational activities Office management services

03 Commercial Catering

Fine Dining & Private Events / Public Catering for Concerts & International Sports Events / Emirati Weddings  & Events

Fine Dining & Private Events Offers exclusive Western, Asian and Arabic gastronomy

RC introduces new dimensions of catering as per international standards

Uses creative technology with Liquid Nitrogen cooking and Molecular Cuisine

Works with renowned venues in the city

Combines creative presentations with large selection of chinaware Tailor made service styles complimenting each event

Exclusive caterers to Arabian Nights village

Emirati Weddings  & Events

Public Catering for Concerts & International Sports Events RC mobilizes a fleet of mobile kitchens where required Provides flexible options of equipment set up for a large variety of food options Approved facilities as per ADFCA standards Independently manages the full scope of logistics

Caterer to Abu Dhabi Etihad Grand Prix F1 Provides public catering to 55,000 people daily Provides VIP catering for F1 management and international media

Exclusive caterer to Flash Entertainment Provide public catering for all concerts on YAS island, up to 40,000 people

Caterer for FIFA Club World Cup

Caterer to Mubadala’s World Tennis Championship

All events are maintained according to the highest international hygiene standards

Provides a large selection of silverware and chinaware for male and female local  and royal weddings Provides innovative set ups and design options while matching cultural traditions Benefits from a specialized local kitchen facility and a dedicated kitchen team Combines the highest food quality with the highest hygienic process Headed by a highly experienced team within royal and high-end local events Assists clients in overall organization of event by providing; Banquet halls reservation, wedding stages, table arrangements, flowers/center piece arrangements, Emirati entertainment, sound & light systems, Arabic coffee service & chocolates

04 Creations

Restaurant & Retail Concept Development / Restaurant Management / Direct Retail

Restaurant & Retail Concept Development Restaurant and retail concept development Kitchen layout design with specialized kitchen Auto-cad specialist MEP design and installation

Restaurant Management Cafe D Alsace in Yas Marina - fusion of French, German and Swiss cuisines Rozanah in Yas Marina, Ruwais Mall and Mussafah - Lebanese cuisine Catch - Sea food restaurant concept in St.Regis Hotel

Direct Retail In-house production of fine chocolates by French chocolatier

Manages Rosina Bellina -  Italian Cuisine

Hand-made production of Tunisian Sweets by in-house team of Tunisian ladies

Manages Nova Restaurant  - International cuisine

Hand-made oriental sweets by Middle-Eastern experts

Eight to Late (grab and go concept) in various high-end business offices

Available for private and commercial use

CONCEPT

Specialized in seafood from local, as well as international waters, Catch Restaurant and Lounge Abu Dhabi is the perfect place to relax and enjoy delicious meals and fabulous views. With its interior design inspired by Mother of Pearl, Catch embodies the strong maritime and pearl diving tradition of the region in a modern, swank and rich decor with an open kitchen allowing guests to interact with the chefs and watch as ingredients are transformed into delectable dishes.

FOOD & BEVERAGE CONCEPT

At Catch, fish is the star of the plate! We use only the freshest seasonal ingredients to bring out the best flavours, with Asian and Middle Eastern influences and a touch of innovative gourmet flair. For those preferring meat instead of seafood, we have some delicious dishes on offer to bring out the carnivore in guests! Serving up a selection of signature cocktails and mocktails our extensive beverage menu has something to whet everyones appetite. With specialist barmen on hand, we can find the perfect drink to accompany your meal. Catch Wine list sailed around the seven seas to find the best terroirs, aromas and traditions to create unique seafood pairing experiences. Feel free to visit our wine cellar with our wine associates and enter the journey of the Old World vs the New World, or ask our expert sommeliers for their advice.

BRAND CONCEPT

Rozanah is a contemporary Lebanese restaurant with authentic flavor that embodies Lebanon’s diverse heritage and its unique cultural historical blend which has influenced the gastronomy over the centuries and made the Lebanese cookery one of the most popular of all the cuisines. Its name, Rozanah derives from the legendary Middle Eastern song, genuinely chosen as when one enters its eatery, it radiates the blissful essence of the old familiar gastronomic journey in a modern contemporary setting. From traditional dishes with a creative lift, to gastronomic excellence with impeccable Lebanese hospitality, while sampling shisha al fresco.

FOOD & BEVERAGE CONCEPT

Designed for the discerning diners, Rozanah’s authentic menu of Lebanese and Middle Eastern cuisine goes far beyond traditional fare. Determined to impress the sophisticated palate of the UAE market. Using only superior fresh ingredients to guarantee the highest quality of their classic salads (taboulleh, fatoush, bakleh), authentic mezzah (moutable, homemade pumpkin kibbe, mixed Fatayar) and grilled-to-perfection fish & meat palters. All food is served; in a thoroughly contemporary style and sumptuous elegance.

BRaND CONCEPT A culinary adventure, savouring the flavours of Alsace with a flare of exotic blends at Café D’Alsace. It brings to life the true flavors of the Alsace region, a mesmerising fusion of French, German and Swiss influences. Immerse yourself with the allure of the ambience in a menu of inspired creations and a variety of over 30 home-baked special breads that can be enjoyed in situ or perfectly packaged to offer a taste of the region to-go. Enthused by the character of Alsace a region, taking the best of Germany›s hearty fare , fused with the elegance of French cuisine and Swiss charm while focusing on quality, food and service in a stylish European bistro ambience.

FOOD & BEVERaGE CONCEPT Home to some of the freshest and delectable aperitifs, cold and warm starters, complemented by exquisit mix of classic dishes such as Flammkuchen (French Answer to pizza) also known as Tarte Flambe, Fondu & Raclette (delicately flavoured melted cheese, served with freshly baked bread). Clients can indulge in carefully selected variety of over thirty home baked special breads by our master baker. Waves of mouthwatering cheeses, charcuterie items, pastries. As well as extensive drinks menu includes freshly squeezed fruit juices, signature cocktails, innovative coffee cocktails and freshly brewed hot beverages from ILLY - an extraordinary blend of 100% Arabica coffee. (Menu with alcohol and pork products optional) For the busy customer, Café D’Alsace offers perfectly packaged food to go as well as setting new standards as a gourmand’s heaven, providing a selection of gourmet products with an amazing array of luxury jams, curds, vinegars ad chutneys.

Brand Concept A casual yet refined concept that incorporates typical Italian cuisine with the simplicity of everyday life. The trademark thin crust pizza, the home-baked bread and the ingredient combinations leave the frequent client looking forward to the next meal. The concept aspires to satisfy varying degrees of hunger, while maintaining a touch of authenticity throughout. The brand aims to position itself as an ‘everyday Italian’ restaurant, that surprises the customer with an unarguably authentic touch to all its dishes, and its predominantly healthy variety.

CONCEPT NOTE Nova café is a celebration of flavors from the world. With a menu mix specializing in influential cuisines from the Americas, Asia and the Middle East, guests can enjoy a truly international dining experience. Extending its concept of multinational cuisines, the brand is a journey of travelers who searched around the world for the best recipes and ingredients.

CONCEPT Sustaining Your Active Lifestyle The rhythm of our daily lives is ever increasing, and so too is the flexibility we need to live a dynamic, healthy, on-the-go lifestyle. Though we lead fast-paced lives, the need for high-quality, fresh, and nutritious food is continuously on the rise. With customer needs being our unwavering priority, Royal Catering (RC) is excited to introduce 8 To Late (82L8). This new, contemporary and innovative grab-andgo food & beverage concept offers a diverse assortment of fresh, high-quality and healthy on-the-go food to help sustain an active lifestyle.

FOOD CONCEPT Extensive Choices and Uncompromised Quality, On-The-Go Boasting over 60 mouthwatering items, including crisp salads and fresh sandwiches, 82L8 also provides comforting hot meals, inspired by both international and regional cuisines, indulgent desserts, premium snacks, and refreshing hot and cold drinks – making 82L8 your ideal destination for breakfast, lunch, dinner, and everything in between. We searched the market to select world-class suppliers, ensuring that 82L8 products are made only with the finest ingredients available to provide consistently highquality, fresh, and nutritious meals.

Overview Royal Catering combines expertise from different segments to ensure a homogeneous combination of talents Royal Catering currently employs 1400 team members and is under constant recruitment to meet fast growing demands RC is classified as  category ‘A’ by the ministry of labor for ensuring a balance of nationalities within the work force Career development is supported by its internal training department, conducting in-house and outsourced training programs Each segment is managed by professionals in their field

05 The Team Overview

Central

Production Unit,

Abu Dhabi

Abu Dhabi/Dubai services operate from state of the art central kitchen Facility totals 3,000 SqM and has incorporated all the latest international standards of hygiene Separate kitchens where specialized teams operate within their area of expertise Kitchen has a capacity to produce 60,000 meals per day

06

Facilities Central Production Unit, Abu Dhabi / Mobile Kitchens / Central Production Unit, Western Region / Central Laundry  - Western Region

Central

Production Unit,

Western Region

Ruwais/Western Region services operate from brand new kitchen facility located on Gayathi road Total cooking facility of 552 sqm combined with 1050 sqm storage and cold room facility enabling both industrial and contractual catering Kitchen facility has the capacity to produce over 80,000 meals a day

Mobile Kitchens 11 mobile kitchens fully autonomous to support any remote catering requirements Meeting all ADFCA’s regulations Available as both gas or electrically operated Capacity of 5,000 clients per kitchen as a public catering setup Ability to be used in supporting fine-dining events

Kitchen facility provides on-site consumption and production capability to be distributed to other sites operated by Royal Catering

07 Hygiene and Technology

Axapta, Temptrak, Mename / GPS Fleet Management, Certifications

Central Laundry Western Region Newly built central laundry measuring a total of 1200 (855) sqm with a capacity of  5.52 tons a day Able to provide services from labor to senior categories Extension to commercial services by 2013

Axapta, Temptrak, Mename RC implemented Information Technology Management System in 2012 to support its fast growth and streamline for the next century Axapta Integrated management system including production, purchasing, stock management and delivery Enables the operation team to control and organize its activities Temptrak Each cold room and fridge is equipped with Temptrak temperature reading cells Enables live monitoring and recording of temperature Integrates an escalating module of emergency response via SMS and email Mename HR integrated system providing management of personal files, payroll and employee training

GPS Fleet Management Food transport is monitored via GPS to enable accurate tracing of vehicles System supports HACCP process by integrating temperature reading during transport Preventative maintenance of fleet is integrated and takes part in the ISO certification process Enabling the operation team to control and organize its activities

Certifications Royal Catering’s Western Region operation is already ISO 22000 certified for the 5th year Nominated by ADFCA’ EHS center for implementation of EHSMS which has been approved in September 2013. Implementing HACCP and volunteered with ADFCA to be one of the leading caterers to go for the new HACCP program audit Successfully implemented ISO 9001 and these standards/systems implemented & followed in the entire facilities and monitored by Hygiene and Quality officers and managers Approved by ADFCA for the EFST equivalency; All the EFST training of employees done in-house by RC trainers and the training department

Awards Royal Catering’s and its brands and people continue to receive industry recognition for exceptional food, service and the skills of our talented chefs. Catch, located at the St. Regis on Abu Dhabi’s Corniche, was recognized in Time Out Abu Dhabi as 2015 Best Seafood Restaurant, while Rozanah, which is located in Yas Marina, was named ‘Favourite Middle Eastern Restaurant’ at the 2015 What’s On Abu Dhabi magazine Awards. Recently, Royal Catering’s talented chefs were also awarded medals as part of the Gulfood carving competition – celebrating their carving excellence and creativity at the global food and hospitality event. Royal Catering was a recipient of the 2015 Excellence Award from the Abu Dhabi Food Authority and was also recognized in 2015 for WEQAYA Compliance, by the Health Authority of Abu Dhabi.

P.O.Box 73085 | Abu Dhabi, UAE T +971 2 496 3200 | F +971 2 550 7896 [email protected] www.royalcatering.ae