YOUR

CONTROL PANEL

Questions? Contact Frontpoint Support at:

877-602-5276

[email protected]

Frontpoint Support: 877-602-5276

The Control Panel: Home Screen THE HOME SCREEN The home screen is the primary screen shown on the Control Panel. It is divided into three sections: The header/status bar, the primary user interface and the footer/help bar. The home screen allows you to arm or disarm your system, monitor the overall status of your system and access other frequently used menus and applications.

EMERGENCY BUTTON

HOME BUTTON

Pressing the Home button brings you back to your home screen no matter what menu you are in.

Pressing the Emergency button allows you to quickly enable a panic alarm (details on Page 5).

STATUS TYPES AND COLOR CODES The header bar is color coded to show the date, time and current status The green header is labeled “System Ready – Disarmed” and indicates that all of the sensors are closed and the system is ready to be armed.

The yellow header is labeled “System Not Ready – Disarmed” and indicates that one or more of the sensors are open.

The red header is labeled “System Armed” and indicates the arming type (Stay or Away) Note: When armed, the Home button and Emergency button will glow red.

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The Control Panel: Arming and Disarming ARMING When this icon is green, the system is ready to be armed. Press this icon to select arming options.

Arm Stay

Arms only exterior Door and Window Sensors and Glass Break Sensors. Used when your home will be occupied.

Arm Away

Arms all of your sensors and is used when your home will be unoccupied.

Bypass

Bypass sensors easily by checking the box next to the sensor name on the right side of the screen. The panel shows you the status of each sensor.

Exit Sounds

The panel beeps as the arming timer counts down. You can silence these beeps by pressing this icon before you choose an arming type.

Entry Delay

You have 30 seconds to disarm when your armed system detects activity (door opening, motion detected, etc.). Disable this delay by pressing this icon.

Frontpoint Support: 877-602-5276

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The Control Panel: Arming and Disarming DISARMING When the system is armed and it detects activity (door opening, motion detected, etc.), the panel will start a 30–second countdown (unless previously turned off), allowing the user time to enter their code without triggering the alarm.

Quick Exit

When the system is armed, press the Quick Exit icon to begin a 120-second period where you can open doors without disarming the system. Stay mode only.

Disarm Photos

When you disarm the system from the panel, the built-in camera will automatically take a photograph and store it in your Camera menu, along with the date and time the panel was disarmed. (Note: If an invalid user code was attempted, the system will log this as well.)

Alarm Photo

If the system is not disarmed within the allotted time, the siren will sound and the panel’s camera will take a picture. This picture is stored in your Camera menu for later review.

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The Control Panel: Alarm Event ALARM EVENT When the alarm is triggered, the Control Panel will sound the siren and display a red alarm screen. The panel will automatically contact our monitoring station. To disarm, touch the screen and enter your 4-digit passcode.

WHO’S CALLING?

To ensure you know when we are calling you about an alarm event, we strongly suggest you program this number into your phone: 800-932-3822. We will ask you for your Frontpoint passcode so we can verify we are speaking with you.

TO CANCEL A FALSE ALARM Contact our monitoring station directly at 800-932-3822.

Frontpoint Support: 877-602-5276

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The Control Panel: Panic Alarms PANIC ALARMS In an emergency, press the Emergency button (the “+” button) which is located below the touch screen. When pressed, the panel will display the Emergency Services page, with access to police, fire and medical emergency alarms. Press the appropriate icon until the siren sounds.

Silence Siren

To silence the siren while you wait for the monitoring station to respond, press the Silence Siren icon.

Cancel Request/ False Alarm

Press the Cancel button to cancel an emergency request. You will need to enter your user code. Even if you press the Cancel button, you still need to call the monitoring station to cancel the alarm at 800-932-3822.

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The Control Panel: Weather WEATHER The Weather menu allows you to see both current conditions and a 4-day forecast. TODAY’S FORECAST Today’s forecast is displayed on the weather icon with a graphical representation of expected precipitation, as well as the high and low temperatures for the day. 4-DAY FORECAST Press the Weather icon to get a 4-day weather forecast.

Frontpoint Support: 877-602-5276

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The Control Panel: Camera CAMERA The Camera menu allows you to access both the panel’s camera as well as any connected Image Sensor(s).

Disarm Photos

The panel will automatically take a photo every time an attempt is made to disarm the panel. The 20 most recent images are saved in the camera app under “Disarm Photos” and also store the date, time, and whether the code used was valid.

Image Sensor

The panel can support up to 5 Image Sensors. When pictures are taken, they will be saved and can be viewed from this app.

Alarm Photo

If the system is not disarmed within the allotted time, the siren will sound and the panel’s camera will take a picture. These pictures are stored in this menu for review.

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The Control Panel: Status STATUS The Status menu is divided into four sections: Current Status, Alerts, Alarms and History.

Current Status

Status and settings for each sensor are shown in the list. Scroll with your finger to see additional sensors. To see the history for a specific sensor, press View.

Alerts

Alerts are messages about your system and sensors. The total number of unacknowledged Alerts messages appears in the red bubble counter on this tab. You can view and delete alerts collectively or one at a time by acknowledging the alert on the panel.

Alarms

Alarms lists all unacknowledged messages about alarm events.

History

See a complete history of your panel and sensor activity. The most recent 100 items are displayed.

Frontpoint Support: 877-602-5276

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The Control Panel: Home Control HOME CONTROL The Home Control menu gives you access to a menu featuring home automation and control features. Usage of these devices requires Frontpoint’s Interactive or Ultimate Monitoring plans.

Home Control Status

See the current status of all your home automation devices connected to your Control Panel.

Thermostat

See and adjust the current temperature or change the HVAC type.

Smart Socket

(Not Currently Supported)

See the status of each device, turn devices on or off, and view details about energy usage.

Door Locks

See the status of each lock and send a “lock” or “unlock” signal.

Lights

Turn any connected lights on or off directly from this menu.

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The Control Panel: Applications A

APPS The Apps menu allows you access to a menu of useful applications. Because the panel runs off of an Android operating system, you’ll be able to download and use a variety of apps, as they are developed.

Clean Screen

Pressing this will completely deactivate the touchscreen for 30 seconds, giving you time to clean it. Press the home button to reactivate the screen.

Safety Sensors

Learn sensors into non-alarm locations such as pool gates, cleaning supply, interior doors and other items that pose a safety hazard to family members. Contact Frontpoint Support to set up safety sensors.

History

See a complete history of your panel and sensor activity. The most recent 100 items are displayed.

Alerts

Alerts are messages about your system and sensors. You can view and delete alerts collectively or one at a time by acknowledging the alert on the panel.

Frontpoint Support: 877-602-5276

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The Control Panel: Applications A

APPS

Photo Frame

Turn your panel’s screen into a digital photo frame when it’s not being used. When you open the Photo Frame app, you will see thumbnails of the images saved in the panel, as well as buttons to play slideshow now, edit your settings and load new images. Pressing the Settings icon will allow you to access settings to customize your photo frame experience with preferences like duration and effects. To preview a photo, touch the picture from the photo frame app. It will expand to full screen. To exit, touch the “Back” icon. To load new images from your SD card, follow the steps below:

1) Load your photos onto an SD Card a. Save images inside a folder named “Photos” or “DCIM” b. Images with a resolution higher that 800 x 480 are not supported. 2) Insert the SD card into the panel. 3) Press “Replace All Photos” to delete all existing photos and save the new ones, or press “Add New Photos” to add new photos to the existing phtos already stored on the panel. 4) Wait about 1 minute for the images to load completely before removing the SD card from the panel.

Sound

Adjust the sound settings for every aspect of your Touchscreen panel.

Espanol

Pressing this icon will change the language of the entire control panel to Spanish.

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The Control Panel: Settings SETTINGS The first icon in the footer/help section is the “Settings” menu. Inside settings you’ll access a variety of options to customize the panel’s interface and abilities to your location and situation. You will need your master code to access this part of the system.

System Settings

WIRELESS SETTINGS

View your current network or connect to a new one. Connecting to a local Wi-Fi network will allow you to receive system updates over the air. You may be required to enter your network password.

SOUND

Adjust the sound settings for your panel.

BRIGHTNESS

Change the panel’s brightness.

SD CARD

Shows available space of an SD Card inserted into your Control Panel.

DATE & TIME

Change the date and time on your panel. This is automatically set by Frontpoint once the panel establishes a cellular connection.

Frontpoint Support: 877-602-5276

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The Control Panel: Settings User Managment Add, delete or edit the names, access level and individual access codes for those who access your system. You can create users in the following categories: MASTER: Access panel functions as well as system settings. USER: Access panel functions, but NOT system settings. GUEST: Used to give access to those users who will only use the panel on a temporary basis. When you make a change to a user, it will automatically update the information on your MyFrontpoint account. When you make a change to a user on your MyFrontpoint account, it will automatically update the information on your panel.

System Tests WI-FI TEST

Test your Wi-Fi connection.

SENSOR TEST

Test your sensors regularly to verify sensors are communicating with your panel.

CELLULAR TEST

Test the Cellular connection of your control panel with Frontpoint.

Edit Sensor Use this menu to Edit sensors sensor name and chime type and turn voice prompts on or off. CUSTOM DESCRIPTION

The panel can read almost any name and speak it when the sensor is opened. Customize your system with specific names like “Megan’s Upstairs Bedroom Window” by selecting “Custom Description” under “Sensor Name.”

Panel Reboot Restart the control panel without having to unplug the AC Power. When you press the icon, there will be a screen prompting you to confirm you want to restart your control panel.

Power Down Pressing this icon will completely shut down your panel. This feature should only be used when you will not be using your system for an extended period of time, such as moving.

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Customer Support (EST) Mon - Fri: 8am - 11pm • Sat - Sun: 10am - 6pm

877-602-5276