HISTORY
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1970 - 2010
Empowering People, Changing Lives
Hestia Housing and Support has grown from its small beginnings in 1970 meeting the needs of people living on the streets of central London. 1
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40 HISTORY
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Introduction
1970 - 2010 1
Hestia 40 Year History
Hestia Housing & Support was started in 1970 to bring food to the people living on the streets of central London. In the intervening 40 years it has developed into a dynamic and complex charity. We now work right across London but remain focussed on those in our communities who are vulnerable and socially excluded.
Hestia provides housing and support services to people with mental health needs; drugs and alcohol problems; HIV/AIDS; complex needs; ofenders; women leeing domestic violence; homeless people and those with physical disabilities. In addition to this, Hestia is also involved in wider community engagement as Host organisation for four Local Involvement Networks (LINks), service user involvement, Community Development and Befriending services.
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1. Jon Wilkinson 2. Harwood Terrace residents 3. David Franklin 4. Hazel Langan 5. Wendy Bayliss 6. Lakeside resident 7. Edgar Wright Court residents 8. Sara Ally
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9. Minaxi Chavda 10. Kadijah Cabia 11. Stuart Fraser 12. Melvin Romano 13. Resident & her art 14. Dudley Savill 15. Hestia Goddess
15* This History tracks the origins of the charity from its pioneering days as St. Mungo Community Trust, through various stages and developments. It’s a history of inding pathways to meet the everchanging needs and aspirations of vulnerable people in many diicult situations and engaging with communities to help them have a voice in the world of health and social care.
The hard work, professionalism and commitment of staf at all levels, senior management; trustees; partner stakeholders; supporters and service users themselves, plays a huge part in the continued success of the organisation. Enabling vulnerable people to achieve independence and take control of their lives is at the heart of what we do… ”Empowering People - Changing Lives”!
*Hestia is the welcoming goddess of hearth and home and her spirit animates the work of the organisation. The organisation has been characterised by many pioneers who have reached out into uncharted territories to ind those who need Hestia’s welcome.
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40 HISTORY
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Pioneers
1970 - 2010 3
Hestia 40 Year History
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Hestia’s origins are to be found at the grass roots of homelessness: with the soup run set up to help those living rough around old Covent Garden Market in 1970. Jim Horne, a man who knew about homelessness and its causes from both sides of the fence, founded the St Mungo Community Trust that year, organising volunteers to run soup kitchens
supplied with free bones and vegetables from Smithield and Covent Garden markets. He obtained the use of run-down houses at token rents from the Greater London Council and local authorities, and these sheltered the men and women who lived on the streets.
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Marmite Factory Jim Horne St Mungo’s transport Service user
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“I joined St Mungo’s as a volunteer Trustee after becoming aware of the large number of homeless people living rough around the Inns of Court. I was introduced to Jim Horne by a mutual friend and went on a soup run. That’s when I saw the real scale of the problem. I liked Jim Horne’s style. In the early days, huge contributions were made to homelessness with little more than one man and a dog.” John Cornwell, solicitor and early trustee, St Mungo’s Community Trust in 1970s.
Single homeless men received far less attention and support than any other group. For nearly a decade the Trust pioneered work in this area, running services from the old Marmite factory in Vauxhall, the old Charing Cross hospital and other properties to provide as many as 700-800 people a night with accommodation. It was the dedication of the members of the Trust and of those who supported them which kept the work going in conditions which would seem almost impossible today.
This early pioneering spirit has been like the yeast which has grown Hestia into the thriving wideranging charity which it is today. It branched out into specialist support services, and to avoid confusion with its sister organisation, St Mungo’s Housing Association, changed its name to Hestia Housing and Support in June 1998.
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*“St Mungo’s was essentially housing based with services added. What strikes me as important is the range of projects into which it has expanded, and the wide range of people from diferent types of background who have been involved in its work.” John Wylie, Ex-Chairman of St Mungo’s Community Trust. 20 years’ involvement, retired from Chairmanship in 1996.
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“An integral part of our work is to help our service users to become as independent as possible and to move on if appropriate.”
40 HISTORY
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Pathinders
1970 - 2010 5
Hestia 40 Year History
The Trust opened its irst bail hostel for 9 men in 1974. By 1998, the charity was providing services for men on probation, home leave and parole. In 2005 Hestia ran two hostels, combining awareness for public safety with programmes designed to help residents address their ofending behaviour and regain their self-esteem and encourage them to re-enter education, training or work. Between 2005 and 2010, Hestia’s work in this area continued to thrive and expand and now includes services to support ex ofenders in the community.
specialist services in this area. The Dame Gertrude Young House opened for 20 vulnerable homeless men in Ealing in 1984 and by 2010 Hestia was able to provide services for 445 service users with mental health support needs in eight London boroughs, with levels of support from self-contained lats or loating support to registered care homes with 24-hour staf cover. Villiers Road, Southall, opened in 1992, was the irst scheme in the UK to ofer accommodation speciically for Asian men and women with mental health needs.
Homelessness and mental health needs can often run in tandem and Hestia has a long history of providing
In 1987 Michael Keeling, Director of the Trust, opened his home, a Church of England vicarage, to provide
“The more people who join Ealing LINk, the more they will be able to inluence what happens across the whole borough from social care to helping disadvantaged people. Whatever age you are, there is a place for your particular interests. Local councillors listen to us.” Retired midwife Margaret Proctor, a governor on one of Ealing Hospital’s Advisory Boards and Ealing LINk member. Richard Wiseman became director in 1990 and steered the organisation through the challenges of the 1990’s, combining consolidation of management and services with steady growth until 2002.
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1. Richard Wiseman 2. Michael Keeling 3. Asian business men supporting the Villiers Road project
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supported accommodation for those living with HIV and AIDS, beginning the Trust’s work in this ield. By 2005 Hestia had merged with 2 other specialist HIV/AIDS housing support groups, (St John’s Housing Association Ltd and Strutton Housing,) and ofered over 400 housing places for people with HIV/AIDS and complex needs within 22 London boroughs. In 2002 Hestia continued to demonstrate its pioneering spirit by moving into the new area of domestic violence when a merger took place with North Kensington Women’s Aid. Hestia took
responsibility for 3 women’s refuges and outreach services for women living with abuse and needing home support. In 2003 Hestia opened ‘Bhavan’ (‘Safe Haven’ in Hindi) speciically for Asian women and children with similar needs. In 2007 Hestia merged with a further 4 refuges in Brent, Ealing, Harrow, and Hammersmith and Fulham and they continue to thrive as the latest members to Hestia’s newly formed Women’s Services department. Our Women’s Services not only ofer outreach support to many more women but also ofers activities and play schemes for their children.
More recently, Hestia has been able to expand their ethos of empowerment into local communities, via our Community Engagement group of services. In 2008 Hestia became the Host organisation for the Local Involvement Networks (LINk) in Kensington & Chelsea and Ealing and later in Brent and Hammersmith & Fulham. This has widened Hestia’s area of concern as an organisation into the entire ield of Health and Social Care services. Our commitment to listening and taking action has brought us into direct contact with commissioners and senior managers in the NHS and Local Authorities, as an advocate for local communities, leading to better services for thousands of people across London.
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Hestia Partners and Funders Many individuals and organisations have helped Hestia become what it is today through their partnership or inancial support. We cannot thank all of them here, but would especially like to mention some of the organisations who have worked with or supported us in recent years. Registered Social Landlords Central and Cecil Housing Trust Notting Hill Housing Trust One Housing Group Paragon Community Housing Group Ltd Richmond Fellowship Shepherd’s Bush Housing Association Stadium Housing Association Veridian Housing Local Authorities Brent Ealing Greenwich Hammersmith & Fulham Harrow Hounslow Kensington & Chelsea
Kingston Lambeth Lewisham Merton Newham Richmond Southwark Wandsworth Primary Care Trusts Ealing PCT Hammersmith & Fulham PCT Kingston PCT South West London & St George’s Mental Health Services NHS Trust Newham PCT Tower Hamlets PCT London Probation
Home Oice Charitable Trusts BBC Children in Need Besom Foundation Big Lottery Fund The Charities Aid Foundation City Bridge Trust The Clothworker’s Foundation Comic Relief Coutts & Co Dr Edward’s and Bishop King’s Fulham Charity The Fitton Trust The Friday Charitable Trust The Gordon Family Foundation The Edward Harvist Trust (Brent and Harrow) The Albert Hunt Trust John Lewis Partnership
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John Lyon’s Charity Leonard Matcham Fund Ltd The Mercer’s Company JP Morgan A & H Pilkington Trust Porticus UK Sainsburys plc Santander Foundation Henry Smith’s Charity RK Stirrup Charitable Trust Streetsmart The Swan Trust Trusthouse Charitable Foundation Waitrose plc Garield Weston Foundation
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Partners and Participants
1970 - 2010 7
Hestia 40 Year History
Hestia’s work could not have been done without the ethos of participation and partnership that has existed throughout our history. From the very irst, the charity has found friends in every walk of life and work: from the original support of the GLC to the work done through 40 years with many London Boroughs, and building partnerships with registered social landlords, primary care trusts and probationary bodies, as well as the eforts of all those who have given their time as staf, volunteers and Trustees.
This ethos of participation extends throughout Hestia, involving both staf and service users in decision-making at all levels. Hestia has an impressive track record of empowering and involving its service users in a meaningful way and in 1996 Hestia set up a Resident and Tenant Forum to enable a genuine dialogue between service users and the organisation with the appointment of a Quality and Participation Oicer to further the development of consultation between users and providers of its services.
“Developing new services to the highest standards with our community partners.” 2
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1. Resident & Tennant Forum 2. Prior to completion of Farnells 3. & 4. 25th Anniversary boat trip
“I have always believed in making tenant participation a real thing within organisations. At Hestia it was meaningful even before it was encouraged politically. The Resident and Tenant Forum constitution gave every individual resident and tenant the right to attend meetings and vote and inluence policy through the Forum. At Hestia, there is support for the idea of tenant participation from the very top of the organisation. It is a serious matter which genuinely afects decision-making.” Dudley Savill, Quality and Participation Oicer, Hestia (1991 – 2007) This dialogue has been growing and expanding ever since. In 2006 the Resident and Tenants Forum changed its name to relect the wider range of service users we represent. Today our Better Lives Forum is a vibrant user led body within Hestia, ofering many opportunities to inluence Hestia as an organisation, as well as regular meetings, training, opportunities to volunteer and creative activities. Our wider volunteer programme not only supports our service users to gain meaningful skills, but also reaches out to people in the community to encourage them to ofer up their valuable expertise.
“Service user involvement is a core value in Hestia’s commitment to empower the people using our services that is shared at all levels in the organisation. Hestia service users are involved in all aspects of the running of the organisation, from participating in Trustee meetings and inluencing to date over half of our policies and procedures, to deciding on all local activities and creative events and editing and producing our newsletters.” Elvis Langley – Service User Involvement Co-ordinator
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“No organisation or individual is perfect and of course there is always room for improvement. Hestia has good tenant participation and commitment to empowering tenants and improving their lives.” 7
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40 HISTORY
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People
1970 - 2010 9
Hestia 40 Year History
Hestia invests in its people and places great importance on development and training opportunities for staf at all levels. Staf induction is provided both locally and centrally and there is a comprehensive training programme. Staf are encouraged to study and become NVQ qualiied in Care and to become NVQ assessors. Hestia was irst accredited as an Investor in People organisation in 2000 and was reaccredited in 2004 and again in 2009. The Professional Development Fund sponsors staf in their professional development studies and qualiications.
Staf share their views regarding the management of the organisation through the elected Staf forum that meets regularly with senior management. Hestia is aware that its reputation for delivering quality services is earned through the hard work of its committed people working for the organisation and service users. In 2009, Hestia began to work with Universities to ofer placements for Social Work students across all of our client groups. Students receive hands on practical experience and professional supervision from specially trained members of staf. The scheme’s success has shown Hestia’s commitment to developing the
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1. Andrew Lewis 2. Joanna MarkRichards 3. John Starmer 4. Sadiyah Muhammad & Lesley Thomson 5. Greg Solomon 6. Carla Julien 7. Aidan LintonSmith 8. Sarah Beresford 9. Andrew Berthier
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10. Katherine Beavis 11. Jo Langan 12. Mary Stratton 13. Service user with his art 14. Morris Williams 15. Barbara Henderson 16. Daniel EgyinHagan 17. Janice Tekcan, Richard Coulson & Martino Smits
10 workforce of tomorrow in this challenging but hugely rewarding career path. In addition to its work with Social Work students, Hestia continued to build on its reputation as a learning organisation and developed an Apprentice and Trainee programme later the same year. The programme gives people the opportunity to earn as they learn while also addressing skills shortages and increasing productivity within the charity. In order to remain resilient and to meet the challenges in an increasingly competitive and rapidly changing
environment, a new internationally recognised Leadership and Management training programme was initiated in 2010. This gave managers the opportunity to relect on their individual management styles, build their conidence and to enhance their management and leadership skills which are essential for delivering high quality services across all Hestia projects.
“There has always been excellent commitment from Hestia to people’s training. The Professional Development Fund has helped a lot – giving me a chance to study in an area related to my work.”
Another group of people whose commitment and voluntary contribution provide focus, sound governance and steer the direction of Hestia are the Trustees. Their expertise and generosity with their time is invaluable to the success of the organisation.
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HISTORY
YEAR
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1970 - 2010 11
Hestia 40 Year History
1970 - 2010
1970 - 2010 12
HISTORY
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1970 - 2010
The St Mungo Community Trust is founded by Glaswegian Jim Horne, named after Glasgow’s patron saint. Initially a soup run in London’s old Covent Garden Market, mainly for single homeless men. Later takes on ‘short-life’ properties from GLC and boroughs to ofer a more settled way of life.
GLC provides disused Marmite factory for use as a homeless shelter.
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1973
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Hestia 40 Year History
St Mungo’s opens Bail Hostel for 9 men.
The organisation takes over Old Charing Cross Hospital as homeless shelter housing 250 single working men in Central London.
Jim Horne leaves St Mungo Community Trust. It splits into three organisations: St Mungo’s Community Housing Association (Old Charing Cross Hospital); Bondway (Marmite Nightshelter); and the St Mungo Community Trust (Soup Run).
St Mungo Community Trust in partnership with Shepherds Bush Housing Association, the London Borough of Hammersmith and Fulham and the DHSS opens Harwood Road, Fulham, 3 adjacent houses providing accommodation for 33 men needing long-term support.
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The Trust opens the Richmond Project on shortterm basis as temporary night shelter accommodation.
Timeline key Ofender Services Mental Health, Drug & Alcohol Services HIV & Complex Needs Women’s Services Community Engagement & Service User Involvement
The Trust opens 41-43 Talgarth Road, W14 in partnership with Shepherds Bush Housing Association & DHSS. This is a high-care registered residential home for 10 men with mental health needs.
Michael Keeling becomes Director of St Mungo’s Community Trust. The Soup Run is handed over to Bondway to run.
A report on homelessness, ‘Down and Out in West London’, is published by the Trust together with Church of England parishes in the area.
The interest generated by the report led to Ealing Housing Department handing over Dame Gertrude Young House to the Trust to be used for temporary accommodation, assessment and support for 20 homeless men with mental health needs.
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With Church of England support, Michael Keeling opens his home, a Fulham Vicarage, as supportive guest house-type accommodation for 3 people with HIV/AIDS. This is the beginning of the Trust’s work in this new ield. A small group home/ life skills house is opened in Harwood Terrace, Fulham, in partnership with Shepherds Bush Housing Association, to house 5 homeless men.
The Hounslow Project, a 6-bed scheme for homeless men and women with mental health problems, opens in partnership with Shepherds Bush Housing Association and funded by DHSS.
St Mungo’s Bail Hostel is closed for refurbishment and re-opens 6 months later together with rented houses to form a ‘core-and-cluster’ scheme for more bailees.
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1970 - 2010 Opening of 61 Goldsmith Avenue, a residential care home in partnership with Notting Hill Housing Trust for 8 men and women with mental health needs. 4 self-contained lats in Hammersmith and Fulham leased by the Trust from local charity for supported accommodation for people with HIV/AIDS.
The Patrick House, Hammersmith is opened as a residential home for 4 people with HIV-related brain impairment, the irst scheme of its kind in Europe. It is oicially opened by Princess Diana of Wales. The Trust arranges the irst residents’ holiday abroad with a visit to Spain.
Michael Keeling resigns as Trust Director to manage and develop FLAGS, the Trust’s HIV/AIDS section.
Harwood Terrace is re-organised to provide a group home for 4 homeless women, most of whom are African refugees.
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1991
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Hestia 40 Year History
The Villiers Road Project is opened in Southall as an 8-bed group home for Asian men and women with mental health needs, the irst such scheme speciically for Asian people in the UK. It is a partnership with Ealing Family Housing Association. 2 shared schemes in Wandsworth ofer supported housing to 6 people with HIV/AIDS.
A scheme of 13 selfcontained lats for people with a range of disabilities is opened in Fulham, some with facilities for carers. Another SBHA partnership opened by Jimmy Hill.
Women residents move into Talgarth Road.
Introduction of selfmedicating residents at the Goldsmith Avenue scheme.
The Trust’s Bail Hostel now provides for men on probation, home leave and parole as well as on bail.
The Trust trains staf to become NVQ Assessors in Care and provide staf opportunities to gain NVQ qualiications.
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Timeline key Ofender Services Mental Health, Drug & Alcohol Services HIV & Complex Needs Women’s Services Community Engagement & Service User Involvement
To avoid confusion with St Mungo’s Housing Association, with which it is no longer operationally connected, the Trust changes its name to Hestia Housing and Support and moves its Head Oice, while also merging with Broadway Housing, which specialises in housing those with mental health needs. Dudley Savill, ex-Director of Broadway, is appointed Quality and Participation Oicer to encourage greater tenant participation throughout the organisation. Inception of Resident and Tenant Forum to encourage participation of users in the development of services provided. Hestia builds on its experience of working with ofenders and takes on the 25-bed St Edmund’s Bail and Probation Hostel in South East London.
40 Keswick Road, Wandsworth opens as registered care home with 7 self-contained lats for people with mental health problems. A partnership with Richmond upon Thames Churches Housing Trust.
New care home opens at Lynton Terrace, Acton for 10 people with mental health needs funded by Local and Health Authorities and Community Fund.
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1997
4 lats for people with mental health needs open in Ealing, and 2 for residents with HIV/AIDS in Wandsworth.
Mill Place, a registered care home for people with mental health needs opens in Kingston, ofering an 18-month rehabilitation programme to help residents return to independent living. Another partnership with Richmond upon Thames Churches Housing Trust.
Hestia reviews and develops its staf training policy, including sponsorship for 2 staf to take the Open University Diploma in Social Work. Tenant participation continues to increase.
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1999
Hestia opens the Farnells project, 12 self-contained lats for people with mental health needs converted from an old almshouse site. A partnership involving local and health authorities, Notting Hill Housing Trust and Isleworth and Hounslow Charity. Patrick House closes in December after 6 years because of a change in health authority policy. The ive residents are re-accommodated.
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Hestia launches a Young Parents’ loating support scheme ofering help to 10 parents aged between 16 and 25 who are not resident within a housing scheme. Visiting people in their own homes – ‘loating support’ is a lexible new model of service and may be extended to people with other needs.
1970 - 2010 Hestia raises £1 million funding for improvements to its residential accommodation, refurbishing Leigham Court Road, Lambeth bail and probation hostel and remodelling Harwood Road care home, Fulham. 6 self-contained lats in Ealing for people with mental health support needs are taken into management by Hestia, a partnership with Notting Hill Housing Trust.
Re-opening of Harwood Road Fulham with tenants having their own selfcontained units within a registered care home. Some residents moved to a shared house, ofering daytime support with catering and medication but no overnight cover. Key documents in use throughout the organisation are translated into relevant community languages.
Tenant participation grows, with residents involved among other things in recruiting staf and giving feedback to senior managers as part of project review process.
Hestia’s Resident and Tenant Forum inluences changes in the policies on conidentiality and participation, including better access to records and an opportunity to comment on annual budgets.
2000
2001
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Hestia 40 Year History
The new Supporting People and Care Standards initiatives deine the diference between ‘care’ and ‘support’. Supporting People regime introduced huge changes in the sector by separating support from housing. In response to creation of National Care Standards Commission, Hestia considers how best to provide for needs of individual residents and relinquishes registration of 4 residential care homes, one of which becomes in due course a niche, short-stay supported housing service for younger men with complex needs. Resident and Tenant Forum develop a lealet explaining Forum’s aims, ways of working and activities which was circulated to all tenants and residents.
2002
A number of Hestia staf work towards NVQs, diplomas and degrees with the help of a professional development fund set up by the organisation. Hestia begins a merger process with North Kensington Women’s Aid and takes on 3 refuges for women and children experiencing domestic violence and outreach services for women experiencing domestic violence who wish to remain at home safely. Newlyn House Projects, Kingston opens, a partnership with Patchwork ofering 12 lats in 3 houses with staf cover during the day and emergency on call services. Hestia’s employs its irst Quality and Monitoring oicer to monitor and report on quality and standards. The updating of existing IT infrastructure begins providing intranet and IT training for all staf. The Hestia Staf Council is set up. The Resident and Tenant Forum produce a residents’ newsletter. Residents are involved in writing handbooks for each Hestia project.
Timeline key Bhavan (‘Safe Haven’ in Hindi) is opened speciically for Asian women and children with similar needs in partnership with Central and Cecil Housing Association. 3 new loating support schemes are opened, 2 in Hounslow for 20 people with mental health support needs and one in Kingston for 10 people with mental health needs including drug and alcohol problems. Goldsmith Avenue is remodelled to provide life-skills and preparation for move-on for 6 men from Dame Gertrude Young House, Ealing. After assessment, 5 Ealing residents needing personal care moved to a new shared home in Lynton Road, Acton.
Merger with St John’s Housing Association increases the scope of Hestia’s HIV services as does additional units in Wandsworth. Cologne Road bail hostel is upgraded with funding from National Probation Directorate. Hestia’s Resident and Tenant Forum oicers are involved in preparation of the Disabled Tenants’ Charter launched by the National Housing Federation. The Forum also achieved a 100% increase in funding of its budget. Facilities at Kingston women’s refuge were improved and the garden at the Kensington refuge was refurbished by volunteers. The children’s service continues to provide activities and opportunities including a summer play scheme. Refurbishment took place at 4 Hestia schemes with contributions from several funders. Hestia restructured models of support to service users to increase their choices and hours that services are available.
Ofender Services Mental Health, Drug & Alcohol Services HIV & Complex Needs Women’s Services Community Engagement & Service User Involvement
Hestia started working with ex ofenders in the community in Wandsworth and Merton when services were transferred from Riverhaven, a new partner. This is an exciting area of work combining the skills of bail and probation work and supported housing. Merger with Strutton Housing, an experienced provider of HIV/AIDS supported housing, increases Hestia’s capacity to provide accommodation and support in this area and to increasingly provide for those with complex needs. Transfer of all Richmond upon Thames Churches Housing Trust directly managed mental health services in Richmond and Kingston to Hestia. Total number of services users increase to over 900, staf over 200 and number of boroughs to over 20.
The Villiers Road Project celebrates its 10th anniversary.
The irst Hestia Staf Forum is elected and ensures staf are involved in all aspects of Hestia organisation.
Hestia celebrates its 35th Anniversary with a reception at the House of Lords hosted by the Lord Dubbs.
2003
2004
2005
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Hestia expanded its ofender’s services group with a new contract in Brent supporting 28 ex-ofenders to develop the emotional and practical skills needed to manage and live their lives independently within the community.
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Hestia 40 Year History
Extended our work into local communities with NHS Hammersmith & Fulham, providing a Mental Health Community Development Service. Hestia merged with 3 Women’s Aid organisations in Harrow, Hammersmith and Brent. This was closely followed by our merger with Ealing Women’s Aid in July 2007. These developments enabled us to create a new division within Hestia dedicated to supporting women and children with experience of domestic violence.
Hestia became the Host organisation for the Local Involvement Networks (LINk) in Ealing and Kensington & Chelsea. The organisation sees considerable growth in services and staf and the head oice moves to new premises in Hounslow in order to provide much improved meeting spaces and training facilities for all staf.
New cross-borough loating support service in Lambeth, Lewisham and Southwark, supporting 100 people living with HIV/AIDS.
In partnership with Richmond Fellowship and the Royal Borough of Kensington & Chelsea, Hestia opens St. Charles Square; providing self-contained accommodation for 6 people with substance misuse support needs.
2007
2008
Hestia became the Host organisation for the LINks in Brent and Hammersmith & Fulham and also Host to the Disability and Older People’s Consultative forums in Hammersmith & Fulham. Hestia hosts its irst free networking conference to foster debate and share good practice amongst agencies involved in the implementation of Multi Agency Risk Assessment (MARACs) in London. This is the start of an ongoing programme of further conferences each focussing on a diferent client group within Hestia’s remit.
Timeline key
Ealing LINk is commissioned by the Care Quality Commission to carry out a piece of research on hygiene standards in hospitals – the only piece of work commissioned by the CQC from all the LINk submissions. In recognition of the progress made in developing the Ealing Local Involvement Network, Hestia is one of four agencies selected nationally to pilot an expanded remit of the LINk, beyond health & social care. Hestia develops a new service in Ealing to provide housing related support to 15 residents of the borough with a long term neurological condition or physical disability, in order for them to live independently in their own homes. Hestia merged with the Age Activity Centre, a vibrant facility ofering day opportunities for older people in the London Borough of Wandsworth. Hestia launched a new pan-London service supporting female ofenders to access accommodation in the capital.
2009
Ofender Services Mental Health, Drug & Alcohol Services HIV & Complex Needs Women’s Services Community Engagement & Service User Involvement Hestia includes the St. Stephen’s Road project in Hounslow to its list of new services; a scheme providing 24 hour support to young people at risk. University Social Work Students are provided with placements in our projects as part of their training and career development. Service users tell Hestia they would like volunteering opportunities within the organisation to help develop their skills and conidence. A volunteer programme is developed and implemented to include community volunteers and attracting 60 volunteers in the irst year, 19 of whom have moved into paid employment. With the help of charitable funding from Henry Smith’s Charity, Hestia is able to accept women without recourse to public funds into our domestic violence services.
Hestia launches the Newham Service User Involvement project; a user led group of mental health service users to feed back to the Mental Health Partnership Board on the design and delivery of services. Hestia develops a Befriending Service; providing 1-1 volunteer companionship to in-patients of the Tower Hamlets Centre for Mental Health. Hestia launches a new 38 bed accommodation based support service for ex-ofenders in Hammersmith & Fulham. Hestia celebrates 40 years of supporting vulnerable people in London with a reception hosted by the Lord Griiths of Bury Port at the House of Lords.
2010
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The Future Hestia is committed to meeting the needs and the aspirations of the vulnerable people for whom it provides services. In 40 years we have grown from a small group of volunteers operating a nightly soup run to a complex and respected organisation at the cutting edge of designing and delivering services. Though now working across London we have held onto our values and sense of commitment.
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Hestia 40 Year History
While our history has focused on the direct delivery of services we also work with local communities and statutory partners to shape services that will better meet the needs of the most vulnerable people in our community. The people of Hestia - staf, volunteers and service users; are what make it the successful organisation it is today.
Hestia will continue to adapt, to learn and to respond in order to realise its vision and to be it for the purpose of making a positive diference in the lives of those we work with. We will strive for high standards and we will work to ensure that our service users have a voice both within Hestia and within the wider community. Hestia will be bold in rising to meet future challenges and maintain its pioneering spirit in the 21st century.
On behalf of everyone at Hestia, Patrick Ryan, Chief Executive.
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1970 - 2010 All photographs in this booklet are of service users, staf and friends of Hestia over the years. Hestia Housing & Support 3rd Floor, Sovereign Court 15-21 Staines Road Hounslow TW3 3HR Tel: Email: Website:
020 8538 2940
[email protected] www.hestia.org
Registered Charity: Company number:
294555 2020165
Help us We rely on donations to provide the vital extra support that enables thousands of people each year to get back on their feet.
will buy toys and learning materials for children living in our domestic violence refuges.
£10 will provide a basic pack of toiletries and food for a person coming into one of our hostels or emergency refuges.
£25 would enable 5 of our service users to volunteer with Hestia today and would help them to improve their skills and independence.
£50 will buy equipment such as pots and pans and bedding for a person moving into a home of their own.
£100 will pay for a training course for one of our service users at a local college, enabling them to learn useful skills that will improve their employment prospects and boost their selfconidence.
40 HISTORY
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£5
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Your gift can make a signiicant diference to the lives of the children and adults in our services and these are just a few examples of how your donation will help:
1970 - 2010 All photographs in this booklet are of service users, staf and friends of Hestia over the years. Hestia Housing & Support 3rd Floor, Sovereign Court 15-21 Staines Road Hounslow TW3 3HR Tel: Email: Website:
020 8538 2940
[email protected] www.hestia.org
Registered Charity: Company number:
294555 2020165
Empowering People, Changing Lives
Flap size: 210x104mm
Hestia Housing and Support has grown from its small beginnings in 1970 meeting the needs of people living on the streets of central London. 1
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Hestia will continue to adapt, to learn and to respond in order to realise its vision and to be it for the purpose of making a positive diference in the lives of those we work with. We will strive for high standards and we will work to ensure that our service users have a voice both within Hestia and within the wider community.
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How you can help
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Make a donation online, or set up regular gift giving at: www.justgiving.co.uk/hestia Make a donation by post and send cheques payable to “Hestia Housing and Support” to the address below. Leaving a bequest in your will is one of the most signiicant ways you can make a diference. Nominate Hestia as a beneiciary of your company, group or charitable trust. Don’t want gifts on special occasions? Set up a fundraising page and ask people to make a donation to Hestia at: www.justgiving.co.uk/hestia
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Hestia will be bold in rising to meet future challenges and maintain its pioneering spirit in the 21st century.
Help us fundraise by planning an event or taking part in a sponsored walk or run. Set up your fundraising page at www.justgiving.co.uk/hestia Hestia is a registered charity (no 294555)
40 HISTORY
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Introduction
For more information about our work, please complete and return this slip to: The Fundraising Manager, Hestia Housing and Support, Sovereign Court, 15-21 Staines Road, Hounslow TW3 3HR
Hestia Housing & Support was started in 1970 to bring food to the people living on the streets of central London. In the intervening 40 years it has developed into a dynamic and complex charity. We now work right across London but remain focussed on those in our communities who are vulnerable and socially excluded.
Hestia provides housing and support services to people with mental health needs; drugs and alcohol problems; HIV/AIDS; complex needs; ofenders; women leeing domestic violence; homeless people and those with physical disabilities. In addition to this, Hestia is also involved in wider community engagement as Host organisation for four Local Involvement Networks (LINks), service user involvement, Community Development and Befriending services.
On behalf of everyone at Hestia, Patrick Ryan, Chief Executive.
Name: Address: Postcode: Email: Phone: Please contact me. I’d like to know more about: Making a donation Setting up a regular gift Leaving a bequest Nominating Hestia as a Helping Hestia to beneiciary raise more funds
1970 - 2010 1
Hestia 40 Year History
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