Wounded Healer to Worthy Helper™ Personal and Professional Development for behavioral health staff, teams and programs September 21, 2016 By Maeve O’Neill, MEd, LCDC, LPC-S, CDWF Life Healing Center Santa Fe, NM
Greg Potestio, MPA Manager of Programs and Technology NAADAC, the Association for Addiction Professionals www.naadac.org
[email protected]
Produced By NAADAC, the Association for Addiction Professionals www.naadac.org/webinars
www.naadac.org/webinars
www.naadac.org/healertohelper
CE Certificate Cost to Watch: Free CE Hours Available: 1 CEs CE Certificate for NAADAC Members: Free CE Certificate for Non-members: $15
To obtain a CE Certificate for the time you spent watching this webinar: 1.
Watch and listen to this entire webinar.
2.
Pass the online CE quiz, which is posted at www.naadac.org/healertohelper
3.
If applicable, submit payment for CE certificate or join NAADAC.
4.
A CE certificate will be emailed to you within 21 days of submitting the quiz.
Using GoToWebinar – (Live Participants Only)
Control Panel
Asking Questions
Audio (phone preferred)
Polling Questions
Webinar Presenter Maeve O’Neill, MEd, LCDC, LPC-S, CDWF
[email protected]
Your Life Healing Center
Santa Fe, NM
Webinar Learning Objectives
1 Recognize need for vulnerability and authenticity in behavioral health work
2 Demonstrate understanding of the guideposts to wholehearted living
3 Apply concepts and make plan of action
Our legacy as BH professionals “You can’t take people professionally where you’re not willing to go personally” - Brene Brown
Welcome and Intros
Agenda
Mindset-Language Behavioral Health PROFESSIONALS, TEAMS, ORGANIZATIONS •
WAR-Willing, Able, Ready
•
HOW-Honest, Open, Willing
•
Culture-Talk, Trust, Feel
The Daring Way™ CONCEPTS •
Courage-Compassion-Connection
•
Show Up-Be Seen Live Brave
•
Guideposts to Wholehearted Living
Rising Strong™ PROCESS •
Reckoning
•
Rumble
•
Revolution
BHForce-Behavioral Health workforce •
Workplace
Manifesto of the Brave and Brokenhearted -Brene Brown’s Rising
Strong
What would YOU do? • Substance Use/Relapse • Sexual activity with clients • Sexual activity with staff • Sharing pornography • Possession of weapons • Destruction of property • Dishonesty, lying, stealing • Loved ones call about domestic violence concerns • Threats of harm to self and others • Name calling, disrespect, bullying, gossip
Polling Question #1 What would you do? A. Offer Treatment B. Discharge C. Personnel Action
William White “The Incestuous Workplace” Individuals become casualties in distressed organizations: -self destruct in the face of excessive demands for adaptation Organizations have power to do harm: -to themselves, to their leaders, to those who work in them and to the public
My Story, Your Story, Our Story
BH Professionals Willing Able Ready
Adverse Childhood Experiences Physical, emotional, sexual abuse Physical or emotional neglect Household mental illness Household substance use Incarcerated household member Domestic abuse Parental separation or divorce -University of Oxford's Department of Psychiatry Public Health Study
Polling Question #2 How many ACEs do you have? A. 0-3 B. 4-6 C. 7-10
You are loved and lovable Worthy of love and belonging Boundaries Rest and Play Accountability and Respect Joy and Gratitude Learn to be vulnerable Teach you to feel Laugh, sing, dance, create Always belong here Truly, deeply seeing you
My Story, Your Story, Our Story
BH Teams Honest Open Willing
Compassion Fatigue/Burnout
Uncertainty, Risk and Emotional Exposure
Authenticity Practice
BH Organizations Talk Trust Feel
How to Help L – Listen O - Observe V - Validate E - Educate E - Empower C - Consistency A - Accountability R - Respect E - Empathy E - Excitemen t
7C’s Didn’t CAUSE it Can’t CURE it Can’t CONTROL it Can take CARE of myself COMMUNICATE feelings Make healthy CHOICES By CELEBRATING myself, my job, my purpose
SAMHSA’s Definition of Recovery Guiding Principles
The Daring Way-Dr. Brene Brown
SHOW UP BE SEEN LIVE BRAVE
DARING WAY CONCEPTS • • • • • • • • •
Permission Slips Gratitude Trust and the Marble Jar Arena Armory Shame Shields Values Identities and Triggers Open Heart
ARENA ANTHEMS “Laughter, song, and dance create emotional and spiritual connection; they remind us of the one thing that truly matters when we are searching for comfort, celebration, inspiration, or healing; We are not alone” ~Brene Brown
Mantras and Manifestos MANIFESTO FOR HELPING PROFESSIONALS • • • • • • • • • •
The values that guide me to show up and be seen are... I stand for... I am most curious about... I am most passionate about... I have the courage to... I love... In my heart of hearts, I... I am on this planet to... I will love myself by... I will dare greatly by...
COURAGE • • • • •
Asking for what you need Speaking your truth Owning your story Setting boundaries Reaching out for support
COMPASSION
EMPATHY & SELF-COMPASSION
“We have to commit to practicing, screwing it up, and circling back.” Attributes of Empathy (Wiseman) -Perspective Taking -Stay out of Judgment -Recognize Emotion -Communicate Emotion -Mindfulness
Self-Compassion (Neff) -Self-Kindness -Common Humanity -Mindfulness
CONNECTION
DEFINITION OF SHAME Shame is the intensely painful feeling or experience of believing we are flawed and therefore unworthy of acceptance and belonging.
Shame Resilience • Recognizing Shame and Triggers • Practicing Critical Awareness • Reaching Out • Speaking Shame
ENGAGEMENT as HEALTHCARE PROFESSIONALS Setting Boundaries Clarifying Intentions Finding True Comfort Cultivating Spirit and Connection
ASPIRATIONAL VALUES Honesty and Integrity Respect and Accountability Gratitude and Respect Setting Limits
GUIDEPOSTS for WHOLEHEARTED LIVING Authenticity - Let go of what people think Self-Compassion - Let go of perfectionism Resilient Spirit - Let go of numbing and powerlessness Gratitude and Joy - Let go of scarcity and fear of the dark Intuition and Trusting – Let go of need for certainty Creativity – Let go of comparison Play and Rest – Let go of exhaustion as status symbol Calm and Stillness – Let go of anxiety as a lifestyle Meaningful Work – Let go of self-doubt Laughter, Song and Dance – Let go of being in control
WHOLEHEARTED for BH Staff W – Worthy H – Humor O - Open L - Limits E – Expectations H - Helpful E – Enjoyment A - Authentic R - Resilience T - Traditions E - Emotions D - Deliberate
BHForceBehavioral Health workFORCE Courageous Professionals Compassionate Teams Connected Organizations
Brave and Brokenhearted Reckon with EMOTIONS HEART Rumble with THOUGHTS HEAD Revolution is new BEHAVIOR HANDS
BRAVING Boundaries Reliability Accountability Vault Integrity Non-Judgement Generosity
BHForceBehavioral Health workFORCE Definition of FORCE: Strength or energy as an attribute of physical action or movement JOIN THE MOVEMENT!
CULTURE The set of behaviors, values, artifacts, reward systems, and rituals that make up your organization. You can “feel” culture when you visit a company, because it is often evident in people’s behavior, enthusiasm, and the space itself
Enviable Workplace Culture 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12.
People are waiting in line to join the team Turnover is low Top leaders are not insecure about other leaders succeeding Gossip isn’t tolerated Lateral leadership is outstanding Team members are energized by the mission It’s not just a job The team believes they are more important than the task People are smiling Fear is missing Communication is strong Change is welcome
Tim Stevens in Fast Company
Workplace Health Scarcity – “Never _____ Enough” Comparison, Guilt, Humiliation & Embarrassment
Rituals – Personal and Professional PRACTICE - 4x a day -Wake Up -Leave Home/Get to work -Leave work/Get Home -Bedtime WORKPLACE - DAILY
What is Your Plan?
BHForce-Membership Behavioral Health workFORCE For Individuals, Teams, Orgs Coaching calls Weekly email assignments Daily inspirational quotes Unlimited texts/email Access to social media (Facebook/LinkedIn pages)
Thanks for all you do! Delaney, Maeve and Aidan
Resources
By Brene Brown: • Daring Greatly • The Gifts of Imperfection • I thought it was just me (but it isn’t) • Rising Strong Additional Personal Development: • Super Soul Sunday on OWN channel • Paulo Coehlo-The Alchemist • don Miguel Ruiz-The Four Agreements
Thank you! Maeve O’Neill, MEd, LCDC, LPC-S, CDWF
[email protected]
Life Healing Center Santa Fe, NM
www.naadac.org/healertohelper
CE Certificate Cost to Watch: Free CE Hours Available: 1 CEs CE Certificate for NAADAC Members: Free CE Certificate for Non-members: $15
To obtain a CE Certificate for the time you spent watching this webinar: 1.
Watch and listen to this entire webinar.
2.
Pass the online CE quiz, which is posted at www.naadac.org/healertohelper
3.
If applicable, submit payment for CE certificate or join NAADAC.
4.
A CE certificate will be emailed to you within 21 days of submitting the quiz.
Upcoming Webinars October 5, 2016
November 2, 2016
Heroin is My Mother and Booze is My Father By Michael Bricker
Adolescent Development and Susceptibility of Teens Toward Addiction By Beth Donnellan
November 16, 2016
October 19, 2016 Effective Treatment of Addiction and Trauma for Older Men: A Clinical and Spiritual Perspective By Kenneth Chance
www.naadac.org/webinars
Beyond “Getting a Job”: Understanding and Addressing Employment and Career Development Issues By Anne-Marie Beck
www.naadac.org/webinars
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