WIRELESS COMMUNIC ATION G ATE WAY

“Proudly Designed and Manufactured in

Australia”

SERVICE DETAILS SEAMLESS PSTN TO DIGITAL NETWORK SERVICE MIGRATION The Pixel Wireless Communication Gateway

Our Wireless Communication Gateway (EM-4GE2) provides a simplistic standalone solution in lieu of



(EM-4GE2) is specifically built for buildings in

arranging conventional phone lines and is specifically



nbn™ network areas or similar.

built to replace existing PSTN phone lines being

Complete standalone solution.

decommissioned in nbn™ network migration or similar network areas.

Compatible with all wireless mobile networks

This unique solution is provided complete with battery



backup, self-monitoring options and eliminates the need for engaging multiple contractors to deliver a compatible digital network phone service to your

Australia-Wide. Options to suit FTTP, FTTN, FTTB and VoIP



gateway connections Installation can be migrated without any

emergency phone.



interruption to your existing services. Configurable with the option of two mobile



network modules designed to constantly



monitor each other.



System status reporting of all faults, alarms

and the battery status via SMS notification.

“Proudly Designed and Manufactured in

Australia”

WIRELESS COMMUNICATION GATEWAY

www.pixeltechnologies.com.au

2 | EM-4GE2 - Wireless Communication Gateway

RESPONSIBLE SUPPLIER NUMBER: E5405

FEATURES WHY SHOULD YOU CHOOSE THE EM-4GE2?

Fail-safe battery backup supply in the event of a power failure Compatible with all wireless mobile networks in Australia Automatic fault notification options Compatible with self testing and reporting in accordance to EN: 81-28 Designed to operate LINE Powered Telephones Compatible with emFONE devices and all ACMA approved telephones Durable, self-contained wall cabinet Voice & SMS communication Remote management of the system by SMS

SPECIFICATIONS

Easy on site installation and maintenance 4 hours talk-time in the event of a power outage OPTO-Isolated input Fault relay contacts Tested to withstand 5000 volt transients on wiring connected to trailer cables Proudly designed & manufactured in Australia

3 | EM-4GE - Wireless Communication Gateway

EASE OF INSTALLATION INSTALLATION WITH ZERO INTERFERENCE TO THE EXISTING BUILDING INFRASTRUCTURE

Machine Room

The EM-4GE2 Wireless Communication Gateway is a cost effective and hassle free solution to replace existing PSTN lines in buildings effected by nbn™ migration. The installation process can be implemented without any change to the existing building infrastructure. The mobile network modules can be connected at ground level in the MDF Room and utilise the existing telephone cabling for connectivity to the machine room.

MDF Room

< 2KM LINE LENGTH

EM-3GX

ANALOGUE COMMUNICATION GATEWAY

WIRELESS COMMUNICATION GATEWAY

www.pixeltechnologies.com.au

www.pixeltechnologies.com.au

X X X

WIRELESS COMMUNICATION GATEWAY

www.pixeltechnologies.com.au

EM-4GE2 WIRELESS COMMUNICATION GATEWAY

KRONE

PSTN ST DISCONNECT

4

| EM-4GE2 - Wireless Communication Gateway

SYSTEM OPTIONS Fully Configurable Cabinet Design

two separate network service carriers. This ensures that if one network is down the secondary SIM Card will operate in its place.

Antenna-1

FXS-To Auto Dialling Telephone

Network Cards. Each SIM Card must be provided by

Antenna-2

The EM-4GE2 is configured with Dual Wireless Mobile OPTO-Isolated INPUT + N/C C

Magnetic Base Antenna’s

N/O

3 meter cable

The priority for which network carrier you wish to utilise can be set by the user. If the system detects a

Cable Clamp

STATUS LED External I/O

network failure the secondary SIM Card will be selected

Power GOOD LED

+-E

ETHERNET

Cable Clamp

PTE-3G

used to back up the network carrier from one provider

Battery Charge LED

Battery +-

PTE-3G

3G Network, in this cabinet there are two SIM Cards

Cable Tie Loop

PTE-FXS

The PTE-3G is the card that connects the system to the

Hinged Door

to ensure a connection to the help line is attained.

to another - Telstra - Optus - Vodafone.

INPUT : 100 - 240VAC 0.75A OUTPUT : 24V 1.3A

12Volt - 1.3AH LEAD ACID BATTERY

The PTE-FXS (Foreign eXchange Subscriber) interface card is the port that delivers the analogue line to the

DA3.15Amp FUSE

auto dialling telephone. In other words it is the “plug

240VAC Mains Lead

on the wall” that delivers a dial tone, battery current and ring voltage.

This configuration is equipped with two wireless modules with a FXS module wired to the machine room communications.

Meets & Exceeds The Fail-Safe Operational Standards

5 | EM-4GE2 - Wireless Communication Gateway

RELAY OUTPUT

POWERED BY THE PTE-MB4 HARDWARE AND FIRMWARE DESIGNED LOCALLY & INDEPENDENTLY

The MB4 Motherboard designed by Pixel Technologies for the elevator industry provides a gateway between the existing elevator telephones and UNI-V, FXO, FXS or 2wire PABX communications points. Powered by a 32-Bit

Microprocessor that has the

capability to manage four slots. Each slot can be arranged with the combination of FXS, FXO and mobile network modules. The provision of an Ethernet port with transfer speeds of up to 100Mbs adds further system expansion and programming facility.

The MB4 also comes equipped with a built-in, intelligent battery charger that is capable of testing and reporting its condition to the service department. The charger will charge the battery to full within 5 hours and provides up to 4 hours talk time in the event of a power outage. The OPTO-Isolated input has been provided to the system to identify failure. Relay contacts are included to inform the service controller that a communications failure has been detected.

6 | EM-4GE2 - Wireless Communication Gateway

Refer to glossary for terms & acronyms used.

PTE-3G ABOUT

4 X BLUE LEDS

FREQUENCY BANDS 800/850/900/1900/2100MHz@UMTS/WCDMA 850/900/1800/1900MHz@GSM ALL AUSTRALIAN CARRIERS SUPPORTED Telstra, Optus & Vodafone PROGRAMMING/REPORTING Easy, readable reporting and programming commands. ANTENNA 2dBi Antenna supplied as standard. Higher gain antennas available. AUDIO CLARIFICATION Echo cancellation, automatic gain control, noise reduction algorithms. SIGNAL LEDs Status and signal strength is shown on each PTE-3G based on the table to the right. SIM Card

STATE

LED BEHAVIOUR

Idle

Solid with signal strength shown. The right most LED indicates the best signal

N/A

Ring

Flash/Solid pattern while displaying signal strength

33Hz Flash Pattern (ms): 400 on, 200 off, 400 on, 2000 off

In Use

Flashing with signal strength shown

1Hz

Fault

A single LED flashes continuously

5Hz

SIM Card/s are not provided with the purchase of a EM-4GE2. Standard SIM Card size required. 25mm 15mm

7 | EM-4GE2 - Wireless Communication Gateway

FL ASH R ATE

PTE-FXS ABOUT

1 X RED LED

LINE Line Voltage: 48V Line Current: 30mA Standard. Range is 0 - 40mA Line current limit active to counteract short-circuit conditions. Line voltage is removed if there is no available call-out path. emFONE COMPATIBLE Card powers all emFONE line-powered units - no need to replace any phone installed in the field. REN = 3 TONES & RING SIGNAL Progress tones and ring signals as per Australian standard. Busy Tone: 425Hz. 375ms on, 375ms off Dial Tone: 425Hz Ring Signal: 64.5Vrms @ 25Hz. 400ms on, 200ms off, 400ms on, 2000ms off Adjustable gain control. LED SIGNALS Indicator LED behaviour as per table to the right.

8 | EM-4GE2 - Wireless Communication Gateway

STATE Idle In Use Fault

LED BEHAVIOUR

FL ASH R ATE

Solid

N/A

Flashing

1Hz

Flashes Continuously

5Hz

SYSTEM PROGRAMMING USER FRIENDLY SMS PROGRAMMING MAKES CHANGING SETTINGS EASY The intuitive EM-4GE2 settings are easily programmable by SMS messages compatible with any mobile device available. Simple terminology is used to interpret each feature and function, making programming the EM-4GE2 extremely user friendly. The EM-4GE2 will also report via SMS if anything requires your attention, giving you the full physical location and status of your cabinet. Please refer to the following pages for SMS commands on all programmable features and reporting.

9 | EM-4GE2 - Wireless Communication Gateway

SMS PROGRAMMING SMS To System

ALL COMMANDS ARE CASE SENSITIVE AND MUST BE ENTERED EXACTLY AS SHOWN

Response From System

Change System PIN

Unlock Settings

The default factory PIN code is set to 123. The PIN may be any combination of 0-9, a-z, A-Z and up to 16 characters. Please follow the steps below:

The user must unlock the cabinet with the PIN before changing or viewing all settings. When the PIN is matched with the cabinet, it will return one of the messages below:

Change PIN to

Unlock to me

The pin has now been changed to . I’d suggest deleting these messages to keep the pin safe.

PIN Accepted: You can now program the settings. I’ll lock myself after 15 minutes or if you send “Lock” to me. I’d suggest deleting your message to keep the pin safe.

PIN Rejected: The pin was incorrect, I will prevent unlock attempts for 5 minutes after more attempts.

PIN Rejected after 5 attempts: There has been too many attempts to unlock the device, I’m locking myself for 5 minutes.

Locked out: I’m locked out currently. I’ve reset my lockout time to 5 minutes again.

Lock Settings

Add Your Site Address

This allows the cabinet to be Locked from any un-authorised changes. The unit will lock itself automatically after 15 minutes. Please see below:

The physical address will be stored within the cabinet memory. When the unit reports, the user will receive an SMS which includes the address. Please refer to reporting on page 19.

Lock

Site is

The settings cannot be modified until I get another unlock message.

Ok, I’m located at .

10 | EM-4GE2 - Wireless Communication Gateway

SMS PROGRAMMING SMS To System

ALL COMMANDS ARE CASE SENSITIVE AND MUST BE ENTERED EXACTLY AS SHOWN

Response From System

Add SMS Reporting Number

Report To No One

When the unit detects a reportable condition, this is the phone number that will receive the SMS notification. Please refer to reporting on page 19.

This prevents the unit from sending SMS reports.

Report to

Report to no one

Ok, I’ll report to .

Ok, I’ll stop reporting.

Change System Audio Settings

Change System Audio Settings to Factory Default

To match the previous PSTN lines’ cable distance and to make sure the loud speaker volume remains the same; the transmit and receive levels can be adjusted to ensure clear communication between parties. Levels between 0 (minimum) and 9 (maximum) are valid for both parameters.

To revert the audio settings back to default, Please see below:

Set audio TX RX Ok, I’ve set the audio level to TX , RX

11 | EM-4GE2 - Wireless Communication Gateway

Set audio levels to default Ok, I’ve set the audio level to TX 6,RX 6

SMS PROGRAMMING SMS To System

ALL COMMANDS ARE CASE SENSITIVE AND MUST BE ENTERED EXACTLY AS SHOWN

Response From System

Hotline

Disable Hotline Feature

This feature in the product will set the wireless module to only dial to a dedicated telephone number for assistance when the FXS line is looped.

Disable the function to dial to a dedicated telephone number. Please see below.

Hotline to

Hotline to no one

Ok, I’ll automatically dial when detecting a unit off-hook.

Ok, I’ll disable hotline

Whitelist This is a feature to stop unauthorised persons calling back into the unit. The system is capable of storing up to 10 phone numbers in its memory to match before ringing the FXS line. Whitelist add

Whitelist remove

Ok, I’ve added to the Whitelist.

Ok, I’ve removed from the Whitelist.

12 | EM-4GE2 - Wireless Communication Gateway

Whitelist clear

Whitelist show

Ok, I’ve cleared the Whitelist. Anyone can call into the unit now.



SMS PROGRAMMING SMS To System

ALL COMMANDS ARE CASE SENSITIVE AND MUST BE ENTERED EXACTLY AS SHOWN

Verify Settings This feature will send back all the programmed parameters for verification. Note: The unit must be unlocked for this command to be accepted. Show your settings

Location: Report #: Audio: TX, RX Hotline #: Whitelist:

13 | EM-4GE2 - Wireless Communication Gateway

Response From System

SMS REPORTING The system is capable of alerting the person monitoring about Power Failure, Power Restored, Battery Low, Battery Recharging and Alarm Calls. Messages will be sent to your nominated reporting number. The main power in the EM-4GE cabinet at , has been restored.

Power is now present in the cabinet. The battery in the EM-4GE cabinet at , has returned to normal.

Battery is now recharging or has been plugged back in. An alarm call is being made from the EM-4GE cabinet at .

A call is being made on one of the EM-4GEs. The main power in the EM-4GE cabinet at , has entered a fault state.

Power has been removed from the cabinet. The battery in the EM-4GE cabinet at , has low battery.

Battery has been discharged and the system will turn off soon if power is not restored.

14 | EM-4GE2 - Wireless Communication Gateway

PIXEL NBN READY PHONES

NBN Ready Phones

EXTERNALLY POWERED WITH BUILT IN BATTERY Internal Speaker & Microphone

EM-C8X3

EM-1

External Speaker & Microphone

EM-C83

EM-1/SM

TELEPHONE LINE POWERED Internal Speaker & Microphone

EM-706

EM-2

External Speaker & Microphone

EM-706X

EM-2/SM

COMPLETE PHONE SYSTEMS

LX-8 LX-1MD

GLOSSARY OF TERMS COMMON TERMS & ACRONYMS FOUND IN THIS BROCHURE EM-4GE2 - Wireless mobile network communication gateway.

NBN - Australian government-owned corporation tasked to

FTTB - A high speed broadband and voice service that is

design, build and operate Australia’s National Broadband

delivered using fibre optic equipment that has been installed

Network.

in the basement of multi-dwelling buildings.

PSTN - Public Switched Telephone Network

FTTN - Fibre To The Node OR Neighbourhood, sometimes

PABX - A private automatic branch exchange (PABX) is an

identified with and sometimes distinguished from fibre to

automatic telephone switching system within a private

the cabinet (FTTC), is a telecommunication architecture

enterprise.

based on fiber-optic cables that run to a cabinet serving a

RSP - Retail Service Provider

neighbourhood.

UNI-V - UNI-V takes advantage of the inbuilt phone port on

FTTP - Fibre To The Premises is a form of fibre-optic

your Network Termination Device (NTD) provided by NBN.

communication delivery, in which an optical fibre is run in

It also takes advantage of the NBN Backup Battery power

an optical distribution network from the central office all the

supply unit (PSU) remaining active for up to 6 hours during an

way to the premises occupied by the subscriber.

extended blackout.

FXO - The Foreign eXchange Office interface is the port that

UMTS / WCDMA - The ‘3G’ Global System for Mobile

receives the analogue line. It is the plug on the phone or fax

Communications.

machine, or the plug(s) on your analogue phone system. It delivers an on-hook/off-hook indication (loop closure). FXS - The Foreign eXchange Subscriber interface is the port that delivers the analogue line to the subscriber. In other words it is the “plug on the wall” that delivers a dial tone, battery current and ring voltage.

16 | EM-4GE2 - Wireless Communication Gateway

VoIP - VOIP is an acronym for Voice Over Internet Protocol, or in more common terms phone service over the Internet. 2Wire (POTS) - 2 Wire Plain Old Telephone Service interface is intended to provide a Similar performance to the original PSTN Line.

“Proudly Designed and Manufactured in

Australia”

Contact Us +61 (03) 8787 2888 Bases in Melbourne, Brisbane, Sydney & Singapore. www.pixeltechnologies.com.au [email protected]

REVISION - 19.10.2016