UNIVERSITY OF AMSTERDAM Informatiseringscentrum
Windows XP and UvA wireless manual for end-users
Attention: The IC advises you to update your wlan driver before installing SecureW2. That driver is often outdated and therefore not fit for use with SecureW2. It's also important to not use any wlan manager besides SecureW2.
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UvAdraadloos-XP.doc 0.6 11-08-2010
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Gertjan Scharloo
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UNIVERSITY OF AMSTERDAM Informatiseringscentrum Introduction Eduroam is available at many locations around the UvA. Eduroam is a wireless connection to the UvA-net which allows you to surf the Internet on your laptop, read your e-mails and access other UvA-net functions. Eduroam is available to UvA staff and students, as well as guests from other educational institutes. This manual will explain how to connect to eduroam. Laptop requirements Your laptop must have the correct hardware and software in order to be able to connect to eduroam. The requirements are a modern wireless network card, the proper Windows XP updates and the Secure W2 program. Wireless network card The majority of modern laptops include a wireless network card. The Informatiseringscentrum always supplies laptops with the correct wireless network card installed. If you wish to purchase your own wireless network card, make sure it is WiFi compatible and that it supports the IEEE 802.1x and WPA2 / AES standards. Make sure you discuss these requirements with your supplier if you buy your own card. This website: http://www.cisco.com/download/ lists the wireless network cards that meet our system’s requirements. If you are unsure, you can always contact the Informatiseringscentrum. Eduroam will only function correctly if you have installed the latest drivers for your card. For further information, go to our website or talk directly to the company you bought your card from. Windows updates Windows XP must be equipped with a minimum of Service Pack 2 and update kb893357. If you have Service Pack 3 installed, you do not need to install update kb893357. To check which service pack you have installed, go to your desktop and right-click My Computer. A menu will appear. Choose the bottommost option – Properties.
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UvAdraadloos-XP.doc 0.6 11-08-2010
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Gertjan Scharloo
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UNIVERSITY OF AMSTERDAM Informatiseringscentrum
This will open a window that displays which service pack has been installed. Click on the General tab.
If this window displays Service Pack 3, you do not have to install any further updates. If the window displays Service Pack 2, then you must install the update below:
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UvAdraadloos-XP.doc 0.6 11-08-2010
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Gertjan Scharloo
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UNIVERSITY OF AMSTERDAM Informatiseringscentrum Dutch: http://www.microsoft.com/downloads/ English http://www.microsoft.com/downloads/ Check network settings You must have a wireless connection installed to automatically receive network data from the UvA-net. To turn this option on go to Control Panel via the start menu by clicking on settings and then on control panel. If you’re using a modern version of the start menu, the control panel may already be listed in the initial menu.
If the text Switch to classic view can be seen to the left of the control panel, click on that. If it says Switch to category view you don’t have to change anything.
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UvAdraadloos-XP.doc 0.6 11-08-2010
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Gertjan Scharloo
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UNIVERSITY OF AMSTERDAM Informatiseringscentrum Double click on Network Connections icon in the control panel.
Right click on Wireless Network Connection and then select properties.
This will open a new window. Ensure that the Show icon in notification area when connected option is checked. After that select the Internet Protocol (TCP/IP) option and click on Properties.
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UvAdraadloos-XP.doc 0.6 11-08-2010
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Gertjan Scharloo
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UNIVERSITY OF AMSTERDAM Informatiseringscentrum This will open a new window. Make sure the options Obtain an IP address automatically and Obtain DNS server address automatically are activated.
Then click on OK. You are now ready to check your network settings.
Installing UvA-SecureW2 SecureW2 is special software that is needed in order to connect to eduroam. Download the software at http://eduroam.uva.nl under the Handleidingen en software link. Save the installation file and double click on it to start the installation. Do not change any of the default settings in any of the windows until you reach the username and password window.
Fill in your UvA-net ID in the Username field and your password in the Password field and then click on OK. File name Version Date
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UvAdraadloos-XP.doc 0.6 11-08-2010
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Gertjan Scharloo
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UNIVERSITY OF AMSTERDAM Informatiseringscentrum
The installation program will ask you if you want to restart your computer. Close all programs you have open and save any files you are working on. Select the Reboot Now option and click on Finish.
Your computer will now restart. Eduroam will be available for use once your computer has finished rebooting. Check settings Please check the following settings if your computer will not connect to eduroam. Click on the start menu and go to Settings - Network Connections. Right click on Wireless Network Connection and choose Properties.
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UvAdraadloos-XP.doc 0.6 11-08-2010
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Gertjan Scharloo
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UNIVERSITY OF AMSTERDAM Informatiseringscentrum
Check Show icon in notification area when connected. Next open the Wireless Networks tab.
Important: Pay careful attention to the check mark before Use Windows to configure my wireless network settings. In some cases your computer may be operating software supplied by the producer of your wireless network card (for example SiteCom Wireless Lan Utility). If this is the case, this option will not be checked. Windows must be able to control the wireless connection itself in order to access eduroam. Therefore, delete or deactivate the operating software your card producer supplied. Should you have any questions about this process, please contact the company that manufactured your wireless network card. As you can see in the window above, the networks uva and eduroam under Preferred networks are already visible. Select one of the networks and click on Properties. If UvA and eduroam are not listed, click on Add and, in the Association tab, fill in as Network name (SSID) : eduroam. Choose WPA2 in the Network Authentication field. Select AES at Data Encryption.
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UvAdraadloos-XP.doc 0.6 11-08-2010
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Gertjan Scharloo
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UNIVERSITY OF AMSTERDAM Informatiseringscentrum
After that, select the Authentication tab. At the option EAP type: select SecureW2 EAP-TTLS. Make sure that Enable IEEE 802.1x authentication for this network is checked.
The connection is now ready for use, although sometimes you may need to reboot. File name Version Date
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UvAdraadloos-XP.doc 0.6 11-08-2010
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Gertjan Scharloo
9/12
UNIVERSITY OF AMSTERDAM Informatiseringscentrum Frequently Asked Questions 1) How do I verify the status of the (Windows XP/SP2) connection? Start->settings->Network connections
If your status is not listed as Connected, your authentication may have failed because you entered an incorrect UvA-net ID. 2) How can I change my UvA-net ID details? Select: Start->All programs ->SecureW2 ->TTLS Manager
Click on Configure->User Account
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UvAdraadloos-XP.doc 0.6 11-08-2010
Author Type Project
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Gertjan Scharloo
10/12
UNIVERSITY OF AMSTERDAM Informatiseringscentrum
3) How can I verify the IP address? The IP address is automatically obtained via DHCP. Go to Start->run->open then type command and type ipconfig in the DOS box. The IP address should start with 145.18.x.x. If the IP address is incorrect, try one of the following suggestions: Check TCP/IP settings against the instructions above. Reboot your laptop or try ipconfig / renew (in command mode: StartRun) Install the most recent driver for the wireless network adapter (See manufacturer's website). Make sure your personal firewall permits DHCP traffic. If needed, adjust your personal firewall configuration. Perhaps you have found that the DHCP service is off. Go to the Control panel via Start->Settings->Control panel and double click on Administrative tools. Next, double click on Services. Make sure the status of the DHCP is ‘started’.
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UvAdraadloos-XP.doc 0.6 11-08-2010
Author Type Project
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Gertjan Scharloo
11/12
UNIVERSITY OF AMSTERDAM Informatiseringscentrum
Further information You will find a current overview of WiFi access points at the UvA on the University of Amsterdam website. The current overview is available at http://eduroam.uva.nl. If you have a question this manual did not address, please contact the Informatiseringscentrum (
[email protected] phone: 020 525 2200) or look on the HvA’s Institute for Computer Science forum (http://home.informatica.hva.nl/forum).
Security requirements Those who use the UvA-network must arrange for a certain level of security on their laptops. Every laptop must have:
The latest security patches and a firewall
An up-to-date virus scanner
http://www.surfkit.nl/instructions/home.html For further security information, go to: http://www.laatjenietpakken.nl
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UvAdraadloos-XP.doc 0.6 11-08-2010
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Gertjan Scharloo
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