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MultiTech USB modem Installation in Windows Server 2008/Windows 7
ORIGINATED BY:
ENG: Harish Gopalan
BP/HB/AV (HTS) DATE: 24-03-2011
00 DATE: 24-03-2011
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REL DCN# 20911
DATE: 24-03-2011
TITLE: MultiTech USB Modem Installation in Windows Server 2008/ Windows 7 WHERE USED: 20911
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MultiTech USB Modem Installation in Windows Server 2008/Windows 7 Release: RAE R600 2/2011
Notices, Copyright, and Trademarks While this information is presented in good faith and believed to be accurate, Honeywell disclaims the implied warranties of merchantability and fitness for a particular purpose and makes no express warranties except as may be stated in its written agreements with and for its customers. In no event is Honeywell liable to anyone for any indirect, special or consequential damages. The information and specifications in this document are subject to change without notice. Copyright 1989 – 2003 by Honeywell Oy. No part of this publication may be reproduced or translated, stored in a database or retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Honeywell Oy. Experion PKSTM, Process Knowledge SystemTM, and Process Knowledge SolutionTM are trademarks of Honeywell International Inc. All other brand or product names mentioned in the document are trademarks of their respective owners.
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Contents 1.
About this document 1.1. 1.2.
2.
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To install Drivers for Systems with Windows Server 2008/Windows 7 .......................5
Installing Modem 3.1.
4.
Revision history......................................................................................................................4 Hardware Setup .....................................................................................................................4
Installing Drivers 2.1.
3.
4
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To install Modem for Systems with Windows Server 2008/Windows 7.....................11
Installing Global Wizard
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About this document The Manufacturing Notes provides instructions on installing MultiTech USB modem for Windows Server 2008/Windows 7. For more information on MultiTech modems, refer the respective MultiTech manuals in the following link: http://www.multitech.com/en_US/DOCUMENTS/Families/M ultiModemZBA/
1.1.
Revision history The following table provides details about the revisions of this document. Rev 00
1.2.
Description Release
Author Vidya
Hardware Setup
Figure 1-1 Hardware Setup
To setup modem connection. 1. Connect one end of the USB cable to the USB port of the computer and the other end to the modem USB port. 2. Connect one end of the phone line cable to the Line port in the modem and the other end to the main telephone line connection. Sheet 4 of 4
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Note! Avoid disconnecting or reconnecting the modem with the Server hardware and the operating system, as each time the connection is lost, you must restart the Server to establish the connection between the modem and the Server.
2. 2.1.
Installing Drivers To install Drivers for Systems with Windows Server 2008/Windows 7 To install the drivers for systems with Windows Server 2008/Windows 7 perform the following steps. 1. Connect the modem to the USB port of the PC. If you are prompted for automatic driver installation from Found New Hardware Wizard, click Cancel. 2. Right-click My Computer, and then click Manage. The Server Manager window appears. 3. Click Diagnostics in the left pane. 4. Select Device Manager. The list of Devices installed on your host machine appears in the right pane.
5. Expand Other Devices to view the drivers that are not installed. The drivers that need to be installed are displayed in the Other icon indicates that the driver is not installed. devices, and the 6. Right-click the TUSB3410 Serial Port and then select Update Driver Software… Sheet 5 of 5
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The qualified driver files are available in the Production DVD. Following is the path where you can locate the drivers :\Production DVD_124\Drivers\Optionals\MT9234ZBAUSB-Win2008-Win7\2008server-32 The Welcome to Hardware Update Wizard dialog box appears.
7. Select No, not this time to restrict the system from using Window Update to search for the software. 8. Click Next. The Update Driver Software - TUSB3410 Serial Port dialog box appears, prompting you to select the type of installation.
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9. Select Browse my computer for driver software. Browse for driver software on your computer dialog box appears.
10. Click Let me pick from a list of device drivers on my computer. Select your device’s type from the list below dialog box appears.
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11. Select Modems from the list. 12. Click Next. The Install New Modem dialog box appears.
13. Click Have Disk. Install from Disk dialog box appears. Sheet 8 of 8
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14. Click Browse to select the modem drivers file location. 15. Select usbuart3410.inf file. 16. Click Open. 17. Click OK in Install From Disk dialog box. The Install New Modem dialog box appears. 18. From Models, select MT9234ZBA-USB Multimodem.
19. Click Next. If the hardware for which you are installing the driver has not passed the Windows logo testing, the Hardware Installation warning message appears while the driver installation is in progress. Sheet 9 of 9
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20. Click Install this driver software anyway to continue with the driver installation. The Update Driver Software - TUSB3410 Serial Port dialog box appears, indicating the progress of driver software installation. The Windows has successfully updated your driver software dialog box appears.
21. Click Close. 22. Open the Device Manager window. Check that the system assigns a COM port in the Ports COM & LPT and a modem appears without a conflict.
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Note! If serial interfaces like Rocket port is already installed in the computer, then after installing the modem, the modem assigns the next available COM port. For example: If a 4-port serial interface is installed, which uses COM Ports from 3-7, the modem is then assigned to the next available COM Port that is COM Port 8.
3. 3.1.
Installing Modem To install Modem for Systems with Windows Server 2008/Windows 7 1. In Device Manager, expand Other Devices to view the drivers that are not installed. The drivers that need to be installed are displayed in the Other indicates that the driver is not installed. devices, and the icon 2. Right-click the MultiTech Systems MT9234ZBA-USB driver and then select Update Driver Software…
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The Welcome to Hardware Update Wizard dialog box appears.
3. Select No, not this time to restrict the system from using Window Update to search for software. 4. Click Next. The Update Driver Software – MultiTech Systems MT9234ZBAUSB dialog box appears, prompting you to select the type of installation.
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5. Select Browse my computer for driver software. Browse for driver software on your computer dialog box appears.
6. Click Let me pick from a list of device drivers on my computer. Select your device’s type from the list below dialog box appears.
7. Select Modems from the list. Sheet 13 of 13
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The Install New Modem dialog box appears.
8. Click Have Disk. Install from Disk dialog box appears.
9. Click Browse to select the modem drivers file location. 10. Select usbuart3410.inf file 11. Click Open. 12. Click OK in Install From Disk dialog box. The Install New Modem dialog box appears. 13. From Models, select MT9234ZBA-USB Multimodem.
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14. Click Next. If the hardware for which you are installing the driver has not passed the Windows logo testing, the Hardware Installation warning message appears while the driver installation is in progress.
15. Click Install this driver software anyway to continue with the driver installation. The Update Driver Software – MultiTech Systems MT9234ZBA-USB dialog box appears indicating the progress of driver software installation. The Windows has successfully updated your driver software dialog box appears.
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16. Click Close. 17. Open the Device Manager window. Expand the Modems node. You will see that modem name appearing without a conflict.
4.
Installing Global Wizard Global Wizard is a utility that is used for setting or changing country codes on global modems. You must configure the modem to match the default functionality requirements of the country where the Modem is being used. The Global Wizard configuration utility is recommended for computers with Windows Server 2008/Windows 7. 1.
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Insert the Production DVD into the CD/DVD-ROM drive. Rev 00
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Browse to the following location :\Production DVD_124\Drivers\Optionals\MT9234ZBA-USB-Win2008Win7.
3. Right-click Globalwizard3020.exe, and select Run as administrator. The User Account Control dialog box appears.
4. Click Yes. The Preparing Setup dialog box appears.
The Welcome to the InstallShield Wizard for Global Wizard dialog box appears.
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5. Click Next. The License Agreement dialog box appears.
6. Read through the license agreement and then click Yes. The Choose Destination Location dialog box appears, displaying the folder path where the setup files are installed.
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7. Click Next. The InstallShield Wizard Complete dialog box appears.
8. Click Finish. 9. Choose Start > All Programs > Global Wizard. The Global Wizard dialog box appears.
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10. Click Next. The Global Wizard searches and identifies the type of modem being used.
11. Click Next. 12. Select the country in which you are using the modem.
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13. Click Next. Review the name of the country you have chosen. If it is correct, then click Next to configure the modem. The Global wizard displays that the parameters have been set successfully.
14. Click Finish.
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