WHAT S HAPPENING IN BENELUX FOOD RETAIL

WHAT’S HAPPENING IN BENELUX FOOD RETAIL BENELUX FOODRETAIL CONGRES Roberto van Taunay 13th of September 2016 Copyright ©2015 The Nielsen Company. C...
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WHAT’S HAPPENING IN BENELUX FOOD RETAIL BENELUX FOODRETAIL CONGRES

Roberto van Taunay 13th of September 2016

Copyright ©2015 The Nielsen Company. Confidential and proprietary.

€61B 2015

€25,3B €35,3B 2

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+1,9%

2015 vs. 2014

127

Index vs. 2006

130

Index vs. 2006

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OV E R T H E PA ST 1 0 Y EA RS W E S E E D I M I N I S H I N G G ROW T H R AT ES 6.7

4.6 4.6

5.1

4.7 3.5

3.1

4.4

1.8

1.9

2.4

2007

2008

2009

2010

The Netherlands

2.2

3.2 1.8

1.1 2006

2.9 2.3 0.8

2011

2012

2.4

2013

2014

1.2 2015

Belgium 4

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O N AV E R AG E G ROW T H H A S B E E N L A RG E R LY D R I V E N BY P R I C E

72%

79%

contribution of price on the growth of the past 10 years

contribution of price on the growth of the past 10 years

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SHOPPER LOYALTY I S I M P ROV I N G

% of shoppers that go to only one store Belgium

Netherlands

17

15

+4

+4

2016 versus 2011 Still 4 out of 5 shoppers go to 2 or more grocery banners (average ~3) 6

B U T W H AT I S D R I V I N G STO R E C H O I C E ?

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To p 3 att r i b u te s fo r sto re c h o i c e i n B e l g i u m

Always have what I want in stock

Everything I need in one shop

A place where its easy to quickly find what I need

In The Netherlands attributes linked to shopper experience are ranked 1 and 2. Above attributes are ranked #7, #4 and #3 8

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BELGIUM: # OF SKU’S PER STORE: HARD DISCOUNT ~2000 SKU’s SUPERMARKETS ~15.000 SKU’s HYPERMARKETS ~35.000 SKU’s

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NETHERLANDS: # OF SKU’S PER STORE: HARD DISCOUNT ~2500 SKU’s SUPERMARKETS ~10.000 SKU’s HYPERMARKETS ~18.000 SKU’s

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BELGIUM ACTIVE NUMBER OF SKU’S: ~120.000 SKU’s NETHERLANDS ACTIVE NUMBER OF SKU’S: ~65.000 SKU’s

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FEWER THAN HALF (45%)

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O F R E S P O N D E N T S W H O S AY T H E Y H AV E A F O O D S E N S I T I V I T Y O R L I M I TAT I O N S AY T H E I R

NEEDS ARE BEING FULLY MET BY CURRENT PRODUCT OFFERINGS

Source: The Nielsen Global Health and Ingredient- Sentiment Survey, Q3 2016

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LOW FAT

SUGAR CONSCIOUS

20% 20% 20%

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ENLIGHTENED EATING: INDULGING SMARTER PERCENTAGE WHO SAY THEY FOLLOW A SPECIAL DIET THAT LIMITS OR RESTRICTS SPECIFIED FOODS OR INGREDIENTS

73%

80%

LOW SODIUM 8% 11% 22%

EUROPE BELGIUM THE NETHERLANDS

Source: The Nielsen Global Health and Ingredient-Sentiment Survey, Q1 2016 *Primarily vegetarian, but occasionally eat meat, poultry or seafood

22% 25% 27%

LOW CARBOHYDRATE 11% 7% 11%

LOW

LOW

78% SODIUM

89% CARB

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DIETARY DIVERSITY: THE INGREDIENTS WE AVOID PERCENTAGE WHO SAY THEY TRY TO AVOID SPECIFIED INGREDIENT OR ATTRIBUTE

EUROPE BELGIUM THE NETHERLANDS

Source: The Nielsen Global Health and Ingredient-Sentiment Survey, Q1 2016

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T WO - T H I R D S O F G LO BA L R ES P O N D E N T S ( 6 8 % ) SAY T H E Y ’ R E W I L L I N G TO PAY M O R E FO R FO O D S A N D D R I N KS T H AT D O N ’ T CO N TA I N U N D ES I R A B L E INGREDIENTS. 15

PRICE ELASTICITY IN BENELUX? Based on the average from >800 observations in Benelux in a period of 3 years

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Belgium

Netherlands

Elasticity varies per category and within each category per brand/SKU. Understanding elasticity levels can help drive growth 16

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SOME EXAMPLES ACROSS BENELUX

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S U C C E S S S T R AT E G I E S

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H E A LT H A N D W E L L N E S S M AT T E R S ACROSS THE STORE Carry an array of healthful options and services to drive sales of related products. 55% of consumers can’t find a satisfying choice in stores and 80% goes to 2 or more stores DON’T IGNORE INDULGENCE C AT E G O R I E S Look beyond traditionally healthy to make indulgences less sinful.

KEEP IT SIMPLE Remove or replace undesirable ingredients, especially those seen as objectionable.

D R I V I N G VA LU E G R OW T H 68% of people are willing to pay a premium for food that doesn’t contain undesirable ingredients. Since volume growth is limited in BLX, value growth can be achieved by understanding price elasticities

S H O P P E R S FA C E A L O T O F C H O I C E Even though there are today already ten thousands of products in store, only 45% of consumers are fully satisfied with the choice in store. Optimizing portfolios by understanding incrementality can also help drive growth and satisfy consumers.

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FOR MORE INFO: ROBERTO VAN TAUNAY

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