what is luxury ireland Luxury Ireland is a bespoke shopping experience aimed at international visitors to Ireland. Luxury Ireland is an online business for booking a bespoke suite of signature services that are delivered in-store, for an enhanced shopping experience. Luxury Ireland connects tourism to retail. We aim to work with incoming tour operators, ground handlers, Destination Management Companies (DMC’s) and Tourism Ireland offices overseas to attract people to shop while visiting Ireland.

WHO WE REPRESENT Department stores, shopping malls, jewellers, purveyors of fine foods and luxurious surroundings that commit to delivering Luxury Ireland’s bespoke 5 star Signature Services which include: Luxury Ireland Welcome Luxury Ireland Personal Shopping Luxury Ireland Concierge Services Luxury Ireland Delivery in Arnotts Brown Thomas Dundrum Town Centre

arnotts

Arnotts

Arnotts store located on Dublin’s Henry Street is Ireland’s largest and longest established department store. Arnotts is home to the world’s best in beauty, fashion for men and women, homewares, all the latest in technology and Ireland’s largest and loveliest shoe department, The Shoe Garden. New to Arnotts is their International Jewellery Hall which boasts International and Irish designer brands.There are several places to eat, including Clodagh’s Kitchen, in which everything is homemade by celebrity chef Clodagh McKenna. In other words, Arnotts is more than just shopping. It is an experience. For further information visit www.arnotts.ie

brown thomas

Brown Thomas

BROWN THOMAS is Ireland’s premier luxury department store and part of a global retail family, which includes Selfridges in the UK, Holt Renfrew in Canada and deBijenkorf in Holland. Celebrating creativity, luxury and service since 1849, Brown Thomas is home to the very best Irish and international brands in fashion, accessories, beauty and home. Featuring the world’s most prestigious luxury boutiques such as Tiffany & Co., Hermés, Chanel and Louis Vuitton, Brown Thomas Dublin has achieved preeminent status, a store that is listed among the best in the world, yet remains quintessentially Irish and unique. Our Irish Designers include the celebrated JW Anderson and Lucy Downes, who now sit alongside the more established Irish Designers in Brown Thomas such as Louise Kennedy, Orla Kiely and Paraic Sweeney. Our Irish Designer portfolio also includes Europe’s first shop-in-shop Waterford Crystal Boutique, Tipperary Crystal and an extensive collection of Irish Linen. Reserve your LUXURY IRELAND experience with us today and visit www.brownthomas.com for more details. Dundrum Town Centre

dundrum town centre Dundrum Town Centre is home to over 100 stores, from high street names to the more luxurious brands, over 40 restaurants and cafés,12 cinema screens, a bar, 2 nightclubs and a theatre. Dundrum Town Centre opened in March 2005 with many firsts to Ireland such as Harvey Nichols, House of Fraser, H&M and Massimo Dutti. International retailers have continued to choose Dundrum Town Centre as home to their flagship stores in Ireland including Hamleys, the finest toy store in the world, Gap, Gant and Hollister, we are also home to Ireland’s only Jamie’s Italian.Visit us at www.dundrum.ie.

Brown Thomas

LUXURY IRELANDS SIGNATURE SERVICES ARE ABOUT... making a positive emotional connection with the visitor to ensure they are made feel special. facilitating the visitor’s shopping needs, offering choice, value, comfort and ease of access. appreciating the business your visitor will bring to our stores - and if that means making an inordinate fuss, then we can do that! the visitor - they are our number one priority while visiting our stores.

LUXURY IRELAND WELCOME A Luxury Ireland welcome includes a personal welcome on arrival to the store for all our preregistered clients. Our store representatives value your clients custom and will be available to look after them throughout their visit. Just let the Luxury Ireland representative know your precise requirements on your online reservation.

Arnotts

If you would like your clients to avail of refreshments, personal service or assistance, all you have to do is let us know when booking your online reservation. We will then deliver a bespoke service in-store as requested, and ensure their time with us is a memorable experience, which they will want to repeat! Enjoyment of our bespoke experience is our priority - we look forward to welcoming your clients to a fun and stylish affair and our stores look forward to spoiling you! Brown Thomas

Dundrum Town Centre

HOW WE WORK Luxury Ireland work to support destination management companies, tour operator's, ground handlers and Tourism Ireland to attract the High Net Worth Individual (HNWI) and groups to Ireland who will shop during their stay here. Incoming tour operators, DMC’s and international agents feature Luxury Ireland as part of their itinerary and we ensure your clients have a memorable shopping experience during their stay in Ireland. Our role is to ensure their experience is so good, that they will want to repeat it! Luxury Hotel property partners also refer business to the Luxury Ireland stores as they can feel confident in the service their clients receive. In advance of becoming a partner, we offer a referral training programme to each of our hotel partners to ensure the philosophy of Luxury Ireland runs seamlessly through all our points of contact with the visitor. We supply hotels with referral collateral for their concierge and front of house staff. We provide all of our partners with a suite of Luxury Ireland promotional images to compliment your own proposals. In return, we promote your services through our website. From time to time we may organise joint promotions, PR campaigns or host familiarization and press trips. Luxury Ireland aims to build a link between retail and tourism and generate a real buzz about quality service in Ireland’s luxury retail stores, communicated through social media, the travel trade, press and tourism publicity channels.

Arnotts

LUXURY IRELAND PERSONAL SHOPPING With Luxury Ireland personal shopping we can offer a personal assistant who will guide your group for the duration of their visit to our stores. They are available to locate particular brands, advise on gift ideas or act as a personal shopper or stylist to your clients. Booking in advance is essential for this bespoke service. Brown Thomas

This complimentary service offers all your clients personal attention in a relaxed atmosphere. Maybe some of your clients need a little help putting together a new look for that special occasion or VIP event? Our highly trained store staff can offer advice on accessories, shoes and lingerie to complement their selected outfits, saving them time and giving them the option of a complete make-over! Luxury Ireland invites your clients to experience this unique service, which is completely complementary and carries no obligation to purchase.

Dundrum Town Centre

LUXURY IRELAND CONCIERGE For visitors who are short of time or on a quick stop-over, Luxury Ireland has a suite of concierge services which can help. Gifting: Luxury Ireland member stores can select a variety of gifts to bring to your clients’ hotel, where they can chose the gifts that best suit their needs. Simply book this service online from your most preferred or convenient Luxury Ireland store. Did some of your clients forget to pack something? Don’t worry, just email us and we can have our selected Luxury Ireland store representative drop a selection of items to your clients in their hotel. If your clients are unsure of what gift to purchase, Luxury Ireland trained staff can suggest and source almost anything for you!

Dundrum Town Centre

Arnotts

LUXURY IRELAND DELIVERY Shop and Drop: If your clients want the freedom to meet friends after shopping, we can have their bags delivered to their hotel. Check out which Luxury Ireland stores offer this Signature Service online at www.luxuryireland.ie Brown Thomas

Shop and Ship: If your clients would like their purchases sent home overseas - leave us their details and we will arrange everything for them (shipping fees apply). Hands-free shopping: Luxury Ireland stores have a secure location for where your clients can store their purchases while they continue shopping.

contact us for more information please contact Brid O Connell Managing Director Luxury Ireland LUXURY IRELAND Regus House Harcourt Centre Harcourt Road Dublin 2 T +353 1 846 1268 [email protected]

luxuryireland.ie