Pirkan opiskelija-asunnot Oy / Kiinteistö Oy Opintanner
www.opintanner.fi/ Insinöörioppilastalo Oy
www.insinoorioppilastalo.fi/
Welcome to your new home!
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3 Sisällysluettelo Moving in ................................................................................................................................................. 4 1 Contractual Issues ................................................................................................................................ 5 1.1 The Security Deposit ..................................................................................................................... 5 1.2 Keys .............................................................................................................................................. 5 1.3 Paying rent .................................................................................................................................... 6 1.4 Kela payments ............................................................................................................................... 6 1.5 Maintenance company ................................................................................................................... 6 1.6 Cable TV ....................................................................................................................................... 6 1.7 Internet Connection ....................................................................................................................... 6 1.8 Parking spaces .............................................................................................................................. 7 1.9 Pets ............................................................................................................................................... 7 1.10 Neighbors .................................................................................................................................... 7 1.11 Home insurance........................................................................................................................... 7 1.12 Notices of defects ........................................................................................................................ 8 1.13 Termination.................................................................................................................................. 8 1.14 Internal change ............................................................................................................................ 8 1.15 Subleasing and re-renting ............................................................................................................ 8 1.16 Joining/removing a tenant to/from the rental agreement .............................................................. 9 2 Kodinportti ...........................................................................................................................................10 2.1 Kodinportti Touch Screen Interface...............................................................................................10 2.2 Kodinportti Function Buttons .........................................................................................................11 2.3 Kodinportti Web Interface .............................................................................................................12 3 eTolppa User Instructions ....................................................................................................................13 3.1 Registration ..................................................................................................................................13 3.2 Renting a Parking Place ...............................................................................................................13 3.3 Using the eTolppa via internet ......................................................................................................14 3.4 Using the eTolppa from Pole ........................................................................................................15 4 Rules and Regulations ........................................................................................................................16 5 Tenant’s Influencing Possibilities, Rights and Duties ...........................................................................17 6 Moving Around in the Shared Spaces..................................................................................................17 7 Condition of the Flat ............................................................................................................................18 7.1 Maintenance of the Flat ................................................................................................................18 7.2 Responsibility Division Table for Flat Maintenance .......................................................................19 7.3 Care instructions for Surfaces .......................................................................................................22 7.4 Cleaning Instructions for Floor Drains ...........................................................................................24 7.5 Care Instructions for the Sauna ....................................................................................................24 7.6 General Instructions for Fastening Objects ...................................................................................25 7.7 Repairs and Change Work............................................................................................................27 7.8 Heaters .........................................................................................................................................27 7.9 Ventilation .....................................................................................................................................28 7.10 Electrical Installations and Appliances ........................................................................................30 7.11 Automatic Fuses .........................................................................................................................31 7.13 Water Fixtures ............................................................................................................................32 7.14 Drains .........................................................................................................................................33 7.15 Information on Removal Cleaning and Flat Inspection when Moving Out ....................................34 7.16 Plugging the Dishwasher and Washing Machine ........................................................................35 8 Safety ..................................................................................................................................................36 8.1 Electrical Safety ............................................................................................................................36 8.2 Fire Alarm .....................................................................................................................................37 9 Energy Efficiency .................................................................................................................................38 9.1 Saving Energy Lowers Your Living Costs .....................................................................................38 9.2 Waste Sorting Guide.....................................................................................................................39 9.3 Water Consumption ......................................................................................................................41 9.4 Electricity Consumption in the Flat ................................................................................................41
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Moving in BEFORE THE MOVE Remember to…
Make sure that you have terminated electric etc. contracts of your old
Return the keys of your former apartment
Make and return a notice of removal to both the maintenance company and population register! The population register will send you a confirmation within 2–3 weeks stating to which parties the population register informs your new address.
Agree on change of address and forwarding of mail with the post office (Itella)
Check from the below list that you have informed all necessary places of your new address:
Newspapers and magazines
Insurances
Organizations or associations
Banks
Friends and relatives
Children’s schools and day cares
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1 Contractual Issues 1.1 The Security Deposit The security deposit depends on the type of the apartment. For shared apartments it’s 200 €, for studios and two bedroom apartments it’s 300 € and for three bedroom apartments it’s 450 €. The security deposit will be paid before the beginning of the tenancy to the bank account of the lessor. Receipt of the payment of the deposit has to be presented to the lessor at the latest in context with receiving the flat’s keys. If for instance social services or congregations participate in paying the deposit, an account of this must be given a week before collecting the keys. The security deposit will be handed over to the tenant as a confirmation of the fulfilment of all terms and conditions (rent, separate compensations, care obligation of the flat). Security deposit is not the same as forehand rent. Therefore, security deposit cannot be used to cover back rents during the term of the tenancy but the deposit is untouchable until the end of the tenancy. No interest is paid for the security deposit. The deposit shall be returned to the customer’s bank account within about three weeks from handing back the keys or when the flat becomes vacant after a possible repeat condition inspection if no deductions have to be made. The flat will be inspected when the agreement expires. If necessary, for instance the following can be deducted from the security: Debts for the lessor (rents, separate compensations, collection charges, legal expenses, penalty interests) Possible re-serialization of the lock and new keys + the office payment Repairing intentional damages in the flat Cleanings and repairs that the lessor has to have made due to the poor condition of the flat
1.2 Keys Keys are collected from the Housing Office on the day the rental agreement begins after 12:00 p.m. or during the next weekday, if the rental agreement begins during the weekend. You have to have a receipt of paying the security deposit with you, since keys are only handed over against the receipt. If someone else collects the keys for you, s/he has to have a receipt of paying the security deposit as well as a proxy with her/him. If needed, the tenant can ask extra key from the office. When the rental agreement expires, keys must be returned to the Housing Office at the latest the next weekday after the agreement ends by 12:00 p.m. If you lose your keys, notify the Housing Office of the matter immediately. The tenant must return the original keys. We not approve copied keys that have been made without our permission.
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1.3 Paying rent Rent must be paid by the due date. Use the given reference number. If you have temporary difficulties with payment, negotiate with rental supervision before the first demand note arrives. You can send inquiries related to payment of rent by e-mail or contact the rental supervision by telephone. Contact details you can find from our web sites. If you have common contract with somebody, please note that you are both liable for rents. Please note that the unpaid rents can be recovered through legal action, which may result in an entry in the credit report.
1.4 Kela payments Housing allowance for students will be paid directly to the student. General housing benefit will be paid directly to the owner of the property.
1.5 Maintenance company When you move into a new flat, you have to make a notice of removal to the building’s maintenance company. The maintenance company is responsible for changing your name to the door as well as to the notification board in the staircases. In this way, you will also be added to the house register. The Housing Office will give you all the necessary forms in context with signing the agreement. The notice of removal can also be submitted electronically via the web pages of most maintenance companies. Maintenance companies take care of general building maintenance tasks: e.g. service of electric and HPAC equipment, cleaning, heating saunas, yard work, changing light bulbs in the shared spaces of the building as well as door opening service (chargeable). Contact information of the maintenance company can be found on our or on the building’s front door.
1.6 Cable TV All targets have cable TV. (Tampereen Tietoverkko Oy, www.ttv.fi).
1.7 Internet Connection All contracts includes internet connection. The contract of internet connection has been concluded in the same time than you asign the rental agreement. The tenant only needs to connect his/her device to the Ethernet (RJ45) socket via Ethernet cable. If you don’t already have this cable, you have to purchase it by yourself. If you wish to connect more than one device at a time to the internet or form a wireless connection inside the flat, you have to purchase accessories. For more information on accessories, visit for instance the Opintanner.net page.
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1.8 Parking spaces Motor vehicles may be parked only in places intended for them. For example, standing in front of the door and rescue road vehicles is strictly prohibited. Reserved car parking places are not repositories of car wrecks or otherwise unused vehicles. The targets have parking spaces with heating posts for some of the tenants. A parking space, if there are any available, can be leased in context with leasing a flat. If there are no parking spaces available, the tenant can be put on the waiting list. You can also inquire after free parking spaces during your residency, if you need one later on. There is eParking system in parto of our targets Those car places must be reserved via eParking system. More information you can find from chapter 3.
1.9 Pets Pets are not allowed in shared apartments.
1.10 Neighbors Tenants must follow general rules and regulations. If your neighbour causes disturbances, please notify the House Manager of the matter. We can’t do anything, if you don’t fill in the Disturbance Notification form via our web sites. If neighbors causes a disturbance, we recommend you first to discuss about it with the neighbour who causes the problems. Please note, however, that sending of anonymous threats and insults are strictly prohibited. If the neighboring disturbing nightlife interferes, and you do not want or dare to go himself to ask them to be quiet, we recommend to contact directly to the police.
1.11 Home insurance Property insurance does not cover your flat’s movables. In the case of for example fire, the property insurance only covers building structures and fixed furnishings. The tenants’ own furnishings are covered by the tenants’ own home insurance. In addition, property insurance does not cover water damage caused by the tenants’ movables. Damages resulting for instance from the breaking of a fish tank, washing machine or something similar can only be reimbursed from the tenants’ own home insurance. When you move to a new apartment, make sure that you have a valid home insurance!
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1.12 Notices of defects When necessary, report a defect immediately. Negligence may lead to liability. A notice of defects can be made to the maintenance company. Be sure to inform if the maintenance man can use a master key. If this is not convenient, let the maintenance man know when you will be present. It is also recommendable to inform of possible pets. Urgent cases must be reported by telephone to the maintenance company’s round-the-clock telephone service.
1.13 Termination Termination of the rental agreement must be done in writing. You can either print out the notice of termination on our webpage or fill out the form at our office. You can also send the signed notice of termination by mail or attach in the e-mail. It is not sufficient to inform of the termination by telephone. The period of notice of the flat is according to the Act on Residential Leases (1 calendar month). The period of notice will be calculated as from the last day of the calendar month during which the termination has been done, i.e. if you discontinue your agreement for instance during January, your rental agreement will be terminated at the end of February. Upon termination, a preliminary inspection time will be booked for the flat. This inspection will be carried out by a House Inspector. In context with termination, you will receive information related to removal cleaning and the preliminary inspection.
1.14 Internal change If you are interested in changing flats inside Kiinteistö Oy Opintanner, Pirkan Opiskelija-asunnot Oy and Insinöörioppilastalo, you need to deliver a new flat application to us. The flat application can be filled out at our office or sent electronically via our website. The internal applications are valid 3 months. After that it’s possible to renew it. We will charge office payment when w edo contracts for our tenant. Need and urgency of the flat are taken into consideration in selecting tenants also in exchange cases. Tenants cannot agree on changing flats amongst themselves; all tenant choices and contractual matters are always managed at the Housing Office. Tenants have no right to market a flat that is becoming available themselves. In the case of internal change, moving schedules can be agreed on flexibly and the security deposit of the current flat can be transferred to the new flat. Security received from social services cannot be transferred; commitment of expenditure of the social services is flat-specific.
1.15 Subleasing and re-renting With subleasing (alivuokraus in Finnish) we mean the situation when you are renting part of your apartment for someone else (you take someone to live with you). Without land lords permission, the main tenant can sublease a half of the apartment. We still recommend that you always inform to our office, if you take someone live with you. It’s good to know that the maintenance cannot open the doors for subtenant, if it’s not in our knowledge that he/she is living in the apartment. It’s main tenant’s responsibility to take care that subtenant won’t cause any problems. It’s not allowed to sublease room in shared apartment. You can do sublease agreement only in family apartments.
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With Re-renting we mean the situation when you rent your apartment for someone else (and not living yourself in the apartment in same time). If you want to re-rent your whole apartment, you have the right to re-renting your apartment for fixed term period, but not longer time than two year. It’s allowed to rent studio for one person, and room in shared apartment for oneperson with same gender. Please always bring subtenant’s study certificate or other needed attachments to our office before the re-renting starts. Before you sublease or re-rent, be sure to read along with the Act on Residential Leases, where you can find more detailed information. Make a written contract and provide a copy to the Housing Office. The main tenant should give to the terms of the agreement for subtenant, because the same conditions apply to them. Please note that you are the landlord of your subtenant, and you have still to answer the necessary lease issues (eg. Payment of rent, use and condition of the apartment). Please note that the main tenant can ask only the same rent for the subtenant that he/she pay for landlord. If there is main tenant’s furniture, it’s possible to take a little extra cost because those. Main tenant have to pay the rent to us and subtenant will pay his/her part for main tenant. The Housing Office is not responsible for making subtenancy agreements and does not search for temporary tenants to the flats. Parking space agreement can only be made with a tenant who has a tenancy with Kiinteistö Oy Opintanner, Pirkan Opiskelija-asunnot Oy or Insinöörioppilastalo Oy.
1.16 Joining/removing a tenant to/from the rental agreement If, during your tenancy, another person moves into your flat in addition to you, s/he must deliver a flat application to us clarifying the exact address where the person is moving to and the day of the removal. New rental agreements cannot be made to begin retrospectively. If the application is delivered electronically via out website, please inform the office by telephone or by email of the arriving application. New rental agreements will be sent by mail to be signed. The second copy of the rental agreement must be returned to the Housing Office together with the appendices of the application. If you wish to discontinue your own portion of the rental agreement, you can do this at the Housing Office or send the termination by mail to the Housing Office. The period of notice is according to the Act on Residential Leases (1 calendar month). The period of notice will be calculated as from the last day of the calendar month during which the termination has been done, i.e. if you cancel your share of the agreement for instance during January, your rental agreement will be terminated at the end of February. After this, the rental agreement will remain in the name of the other tenant whose name was in the original rental agreement. According to the price list, we will charge about adding new tenant to the contract as well as eliminating somebody of the contract.
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2 Kodinportti NOTE! Relate to those buildings where is Kodinportti.
GUIDE TO RESIDENTS Kodinportti is a digital, Touch Screen based, system made to replace traditional resident list, notification board and reservation lists for shared spaces like laundry rooms and saunas. There are two ways to interact with Kodinportti: A Touch Screen that’s located in the building’s staircases or a remote Web-interface that can be accessed with a Web-browser from home.
2.1 Kodinportti Touch Screen Interface With the Kodinportti touch Screen, that’s located in the staircases of your building, you can view your building’s resident list and notification board. To access the functionalities that require user identification (like reservations to laundry room etc.), you need a personal PIN code. You can access these functionalities by touching the Login button, selecting your apartment and inserting your own PIN code.
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2.2 Kodinportti Function Buttons Some functionalities, like personal reservations, require user identification. Those functionalities become available when you touch the Login button and insert your personal PIN code. You can log out by touching the button again. Always remember to log out after use! If you happen to forget to log out, the system automatically logs you out after a short time.
By touching the Open menu button you get a list of all the available spaces in your building into which you can make personal reservations. When you touch a particular space you get a calendar view of the reservations made to that space. A new reservation can be made by touching a particular date.
The language of the touch screen interface can be changed by touching either the Finnish or the British flag from the top of the screen.
Reservations can be made by selecting the time when the reservation should start. The duration of the reservations are always fixed length in a particular reservable space. Regular time slots cannot be created from Kodinportti touch screen interface whether or not the space has regular time slots enabled. Regular time slots can be created using the Kodinportaali.fi web interface. You can, however, confirm your own regular time slots and create reservations. You can remove your own reservation by touching the date that the reservation is on. Your personal reservations that are on the selected date will show up in the left side of the window that opens. You can remove a particular reservation by touching the Trash can button. You can open a notification from the notification list by touching the Read more button of the notification.
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2.3 Kodinportti Web Interface Kodinportti remote interface is located at http://www.kodinportaali.fi. In order to fully access the system you need a personal username and password which you can get from your housing company.
From Kodinportaali.fi remote interface you can:
Read notifications Make reservations to your building’s shared spaces like saunas and laundry rooms Read your building’s guides and contact information Modify your own contact information Change your own password or PIN code. We recommend only using passwords that are hard to guess and preferably contain both numbers and letters. Change the language of the interface
Regular time slots are time periods that recur every week. The person who has a regular time slot in a given time has the prerogative to make a reservation in that particular time. Regular time slots are not available in all shared spaces. If regular time slots are enabled, it is important to note that you must always confirm a time slot at a given time before the time slot begins. By confirming the time slot you make a reservation to that particular time slot. If you do not confirm a time slot in time, it becomes available to other residents too. By pressing the “Give user Feedback” button that’s located at the bottom of the site, you can contact us with Kodinportti related matters. We ask you to contact us if you encounter any problems in using Kodinportti or if you have any questions regarding the Kodinportti system. Please contact us by email (
[email protected]) or by using the web interface’s feedback functionality if you encounter any problems in using the Kodinportti touch screen.
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3 eTolppa User Instructions NOTE! Relate to those buildings where is eTolppa Your parking place has started to use a management tool eParking. In addition the parking place is installed with eTolppa, intelligent remotely controllable heating and electric vehicle charging poles. eParking system is controlled via the internet / mobile service and requires a registration. Registration and use of the service is free but you might be charged to rent a parking place. Welcome to use eTolppa and eParking!
3.1 Registration
Go to www.eparking.fi and register your account by pressing the register button. The form ask you the follo-wing questions: Name Address Email (Company) Parking area Every user will be checked whether one has the right to use the software. Registration takes 1-2 working days. You will get an email when your account is activated.
3.2 Renting a Parking Place After your right to use the software has been approved, you will be notified via email. Sign in with your credentials at eparking.fi. On the left you will see a map where the available parking places are located. The same info on a list and also your already rented parking places can be seen on the right side. Choose an area by clicking the map or the list and choose a suitable parking place. On the right you will see new reservation button and the price of the selected place. If the area is full you can set yourself to queue to the area selected. After you press Reserve, the system reserves the selected parking place/permit, and asks you to add your info at least email and registration plate number. You can choose whether you want the place now or starting from next month. You can also choose a billing interval and the properties of eTolppa whether your place includes one. After this you need to accept the terms and conditions and pay you parking place with selected payment method. Follow the instruction the page gives you.
14 After the place has been reserved it can be seen on the right side of starting page. You can select the permit and change registration place details and pay the bills. On timers page you can set a timer to the eTolppa. An eParking parking place can be resigned from the right side of Parkings page. Select the permit you want to resign and choose Terminate. The software tells you when the parking place is no longer available.
3.3 Using the eTolppa via internet You can control the eTolppa from the page Timers. The page looks like this:
Timers page as numbered: 1. Choose your pole. Most users only have one pole, but you could also control many poles with one account. Named places already have a pole number inside the system. If you have an unnamed place you need to give the system the pole number you are controlling. 2. Once or a weekly timer. If you choose weekly, you need to select the week days you want. 3. Set the time you want your car to be ready. If you have chosen weekly the date cannot be set. 4. Choose Eco or manual timer. At eParking you might have chosen what properties your eTolppa has. In this case this option might be disabled. If you choose manual timer you can choose the time you want the eTolppa to give electricity. If you choose eco mode the pole sets on automatically based on outside temperature to save electricity. 5. Press Save. The timer is seen on 6 and 7. 6. You can move the timer with mouse. 7. Here you can see all the timers saved. By selecting a timer here you can modify it. You can delete a timer by selecting it and pressing delete. 8. Here you can see the current state of the pole (On/Off). If the pole is on you can see the power it is consuming, the max power, energy used and the time it has been on. 9. Statitics page shows you the energy consumption per day. 10. Feedback page shows you the FAQ and you can give feedback or give a failure ticket. 11. User page lets you change password, language or sign out.
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3.4 Using the eTolppa from Pole eTolppa has two arrows. The right controls the right socket and the left controls the left socket. Pressing the arrow a time is shown The time gives a timer when you want your car to be ready. By holding the button on the timer is moved by 15 minutes. Display markings:
zero on lower corner. No timer on. one on top corner. Timer on. Display shows time (non- blinking). It is the current time. Display shows time (blinking). The time the timer is ending. Shows numbers. They are shown either in minutes (1-99) or hours (2h)…(24h) depending how much time is left. Shows LOCK: the buttons are locked. In this case the eTolppa can only be controlled via internet. The timer set manually is seen via internet and can be modified. The display gets current time from internet. Summer and winter times are on automatically. OBS. You always set the time you want the timer to end, and want to leave with the car.
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4 Rules and Regulations 1. The maintenance company must immediately be notified of any tenants moving in to or out of the building, so they can be recorded in the resident list. 2. Activities that disturb the peace of the tenants in the flat, the shared spaces and the yard areas are forbidden, especially between 10:00 p.m. – 07:00 a.m., when silence must be obeyed. Any complaints must be done in writing and handed over to the House Manager. 3. Noises that cause structure-borne noises, are only allowed on weekdays btw 08:00 a.m. – 08:00 p.m. 4. Dusting carpets and bedclothes etc. is allowed on the carpet rack on weekdays between 08:00 a.m. – 08:00 p.m. as well as on Saturdays and eves at 08:00 a.m. – 05:00 p.m. The rack should not be held reserved longer than it takes to clean the carpet or other piece of cloth. 5. All kind of dusting is forbidden on balconies and staircases. Drying laundry and storing goods on balconies is allowed only below the rail level. 6. Airing flats to the staircases is forbidden. 7. Trash, waste and papers must be taken to containers reserved for them. Lids of the containers must be kept closed. Tenants are responsible for taking any items unsuitable for the waste container to a rubbish dump. 8. Cleanliness and order must be followed in the shared spaces and the equipment and movables in them must be handled appropriately. When exiting the shared spaces, lights must be turned off and doors closed. 9. Storing goods in the staircases and basement corridors is forbidden. 10. Only sports equipment that is being used can be stored in the sports equipment storage. Everyone has to make sure that bicycles, skis and other corresponding equipment are in an appropriate order. 11. Smoking, unauthorized stay and playing in the staircases and other shared spaces is forbidden. Playing is not allowed in the parking area. 12. Parking cars in the yard area of the building is forbidden. Only necessary maintenance drive to the building plot is allowed. Cars must be kept in the parking area. Washing vehicles on the plot and the parking area is forbidden. Car idling is forbidden. 13. A tenant who is responsible for damaging building property is obligated to report this to the House Manager and maintenance man as well as to compensate for the caused damage. 14. Different kinds of leaks in wires and toilet appliances as well as other problems with them must be reported to the maintenance man immediately. Damages to electricity, water, sewer, and heating equipment caused by the tenant’s negligence must be compensated by the tenant. 15. Use of open fire as well as storing flammable and explosive substances in the shared spaces and movable storages is forbidden. Barbecue with a gas grill on the balconies is forbidden. Gas grill can only be used in such apartments which has their own backyard. Electric grill can be used on the balconies. 16. If a tenant asks the maintenance man to open a door to the staircases or the flat, s/he must pay the amount decreed by the maintenance company. If asked, the tenant must show an identification card. 17. If the tenants own pets, they must make sure that the pets do not dirty the building’s shared spaces or yard and do not bother the other residents of the building. 18. Mounting plates etc. on the walls or door as well as installing antennas etc. is allowed only with the House Manager’s permission. 19. In addition to the above rules, tenants must follow general laws, degrees, rules and regulations of the city as well as decisions made in the Tenants’ Meeting.
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5 Tenant’s Influencing Possibilities, Rights and Duties Tenant Committee together with the House Manager is responsible for internal governance of the building unit. Tenant Committee is chosen in a Tenants’ Meeting. Each resident of the house can participate in the Tenants’ Meeting. Tenant Committee decides on the building’s rules and regulations so that they are consistent with the Public Order Act. In addition, the committee makes decisions regarding the use of shared spaces as well as common events and voluntary work parties. When paying rent/charge for use, the tenant has full right to enjoy living in the building. This right also includes duties. The needs of other people living in the same building must be taken into consideration too. Management expenses included in rents/charges for use of the flats are directly determined by the actual costs of the building. With their own behaviour, each tenant can influence the amount of rents. Consumption of energy and water is directly reflected in the amount of the rent. Similarly, repair measures caused by the tenants can be seen directly in the maintenance and repair costs of the building. Tenants have the best prerequisites to notice mistakes, damages and vandalism in the building. The costs of damages can be minimized by reporting these matters to the House Manager or the maintenance company at an early stage. Keep in mind that neglecting the care of your own flat can damage the whole building!
6 Moving Around in the Shared Spaces
Good usability of the shared spaces is important for all tenants. A sufficient temperature in the shared spaces is 17–18 C. The maintenance company must be immediately informed of leaking water fixtures, burnt light bulbs, broken sockets, etc. Front doors must be closed properly. Windows must be kept closed during the winter to prevent equipment from freezing. Washing machines, equipment in the drying rooms etc. must be used in such a way as to save energy and water. Exhaust air valves must not be blocked. Replacement air valves must always be kept open. Lights must be switched off when exiting the premises. Shared spaces are not playing areas and unnecessary noises must be avoided when spending time in them!
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7 Condition of the Flat 7.1 Maintenance of the Flat Keep an eye on your flat; thus, it will stay in good condition longer. If tenants notice damages in the structures of their flat, the owner of the property must be immediately informed! Report to the housing organization’s representative/maintenance company immediately if: -
floorings change colour paint peels of the walls or ceiling indoor air smells stuffy or mouldy indoor spaces have visible mould growth if you suspect that the weatherstrips / door gaskets are in poor condition or the windows fog up if you notice that there are bugs or cockroach (etc) in your apartment
Observe: -
that the bathroom floor and seams of the wall surfaces are undamaged that there are no cracks in the tiling that feed throughs are intact and sealed
Protect the balcony: -
keep water outlets open observe the condition of the surface structures of the balcony’s floor sweep off snow and slush do not cover the balcony floor surface! Carpets etc. keep the surface of the tile moist and prevent it from drying
If damages are not fixed early: -
the damage develops fast and becomes more extensive repair costs grow tenants have to face more inconveniences health risks grow
The tenant must give the maintenance man a possibility to come into the flat to inspect and service structures and equipment that are included in the property’s maintenance responsibility.
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7.2 Responsibility Division Table for Flat Maintenance Table legend Prof Work may only be carried out by a professional or a specialist company Ten Tenant is responsible App Must be pre-approved by the house manager Man Contact the house manager Lve Device must be left in flat with no compensation when moving out Cse Determined on a per-case basis Cmp Company or lessor is responsible
The table applies to cases that can be attributed to normal living, wear and ageing. Damage caused intentionally or due to negligence is decided on a per-case basis. Location, task
Keys, locks - service of original lock - purchasing additional keys - rekeying outside door lock - installation and service of safety lock - installation and service of safety chain - key to parking place Flat's outer doors - lubrication of hinges and original lock - repair and renovation of seals - repair of door and original accessories - installation and service of peep hole - cleaning area in front of door - cleaning snow from in front of the door - preventing slippiness in the area in front of the door Windows - repair and renovation of seals - repair of mounts and other equipment - renovation of window glasses - painting window frames - repairing window frames - repairing balcony windows - venetian blinds Doors inside flat - lubrication of hinges and locks - repair of doors and original accessories - painting doors and frames Wall, ceiling and floor surfaces - painting and papering walls - repair of wall surfaces in sanitary cabins - repair of panelling in the sauna - painting of ceiling surfaces - repair and renovation of floor covers - inspection of floors and walls in sanitary cabin - repair of surfaces on the balcony - cleaning balcony - cleaning of drain holes on the balcony
Performance responsibility Prof Ten X X X X X X
Cost responsibility Ten Cmp Cse X
X
X X X X X
X X X X
Man App App, Lve App, Lve
X X X
X X X
X X X X
App, Lve
X
X
X X X X X
Basic repair, company
X X X X X X
X
X
X
Lve
X X
X X X X X
Remarks
X X
X
X
App
X X X
App
X X X X
X
X X X
X X
20 Location, task
Fixed furniture and cupboards - painting of furniture - repair of furniture - repair of washing-up table - repair or renovation of seats in flat's own sauna. Heating - venting radiators - basic adjustment of radiators - repair and service of radiator valves - cleaning radiators - monitoring radiator valves for leaks Ventilation - cleaning of air vent valves - adjustment and repair of air vent valves - cleaning of ventilation ducts - cleaning of replacement air valves - cleaning or replacement of replacement air valve filters - purchasing new filters for replacement air valves - cleaning of hood grease filter - purchasing new grease filter for hood - hood repair - connection of clothes dryer - cleaning of hood grease filter - purchasing new grease filter for hood - hood repair - cleaning or replacement of flat ventilation machine filters - purchasing new filters for flat ventilation machine - service and repair of flat ventilation machine - using flat ventilation machine as necessary Water and drain equipment - cleaning of tap nozzles - basic adjustment of tap flow - replacement of shower hose and bidet shower - repair and renovation of taps - repair of toilet bowl - repair of washbowls - connection of washing machines - installation of tap for dishwasher - cleaning water traps - cleaning floor drains - repair of water traps and floor drains - unclogging drain - monitoring taps and toilet bowl for leaks - reading flat specific water meters Electrical appliances in flat's measurement - purchasing and replacing bulbs and fluorescent tubes - purchasing and replacing fluorescent light starters - repair of fixed lamps and their domes - purchasing and replacing fuses - repair of wall sockets and switches
Performance responsibility Prof Ten
Cost responsibility Ten Cmp Cse
X X X X
X X X X
X X X
X X X X X
X
X
X
X
X X
X X X X
X X
X X
X X
X X
X X X
X
X
X
X
X X
X
X X
X X X
X
X
X
X
X
X
X
X X X
X X X
X X X X
Porcelain part, tenant Porcelain parts, tenant
X X X X
X X
X X X X
X X
X X
X X
X
X
X X
X
X
X
X
Remarks
X
Broken, tenant X
Covers, tenant
21 Location, task
- installation of decorative lamps - purchasing and repairing antenna connection wire - installing additional telephone and communication wires Machines and equipment - purchasing and replacing light bulbs - purchasing and replacing indicator lamps - purchasing and replacing batteries - repair and service of the sauna stove - purchasing of stones for the sauna stove - replacement of stones in the sauna stove - cleaning of cooling equipment condensers - cleaning of melting water pipe in the refrigerator - purchasing and service of fire alarms - repair and service of stove and refrigerator Fireplaces, ovens - chimney sweeping - fireplace repair - removing ash from fireplace - purchasing and storing firewood Limited yard area of flat, in dedicated use - cleaning yard - caring for lawns and bushes Other yard areas avoiding littering the areas (for example, cigarrette butts, dog droppings) Other - insuring property in flat
Performance responsibility Prof Ten X X X X
X X X X X
Cost responsibility Ten Cmp Cse X X X
Remarks
App
X X X X
X X X X X
X X X X X
Required
X
X
X X
X X X X
X X
X X
X X
X
X
X
X
X
RECOMMENDATION
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7.3 Care instructions for Surfaces The following instructions are general, suggestive care instructions for the flat’s surfaces. Always check the care instructions of the surface material in question from the manufacturer or retailer if you are not sure of the suitability of the used cleaning agents.
Wall surfaces that can be washed In light cleaning, vacuuming or wiping the surface with a moist sponge is sufficient. Wash with a neutral or slightly alkaline detergent, rinse and dry. Surfaces painted with latex cannot be washed with water hotter than 60 C, in addition to which scrubbing must be avoided. If you use a sponge, moisten the wall with clean water from downwards to upwards. Then wash from upwards to downwards one sector at a time, rinse and dry. Start washing a new sector slightly on top of the previous sector. Thus, you avoid stripes forming in the wash. Plastic mats In light cleaning, vacuuming is sufficient. If the plastic mat is dirty, wash it with lukewarm water and synthetic detergent. You can also use detergents specifically meant for vinyl floors. Ceramic tiles Wash the tiles with a neutral or slightly alkaline detergent, rinse and dry. Also clean the seams of the tiles and, at the same time, check their condition. Ceilings Vacuuming with a soft nozzle is sufficient for cleaning the ceilings. Plaster surfaces must not be rubbed or moistened. Smooth ceilings can be softly wiped for instance with a towel wrapped around a brush. Wipe with long, even strokes away from the window and with overlapping movements. Thus, no stripes form while washing. Windows Wash the window glasses with mild a detergent and a sponge. Dry with a rubber window squeegee or a clean towel. Drag the window squeegee closely on the surface of the glass. Hold a clean towel on the other hand, so you can dry the squeegee between strokes. Clean the window frames for instance with a vacuum, after which they can be wiped with a moist cloth and dried. Doors Wipe the door surfaces, frames and sides of the door with a moist cloth and dry. Embedded dirt can be removed for instance with pine soap (“mäntysuopa”) or laundry soap. Rinse and dry. Electric stove and other stainless steel surfaces Clean with a soft brush or towel and synthetic detergent. Do not use abrasive detergents or tools. Oven Wash the oven for instance with slightly alkaline detergent containing ammoniac. Heat the oven for a moment to 50 C and let it cool down. After this, clean with a soft brush, rinse and dry. (Follow instructions given on the detergents!)
23 Food spilled in the oven must be wiped away immediately, so it won’t burn into the oven the next time it is used, in which case it is difficult to clean. Cooker hood Clean the grease filter of the cooker hood 1–2 times a month. Refrigerator Clean the refrigerator with a neutral detergent, rinse and dry. Avoid abrasive detergents and tools. Freezer Defrost the freezer when necessary. When the ice has melted, wipe the freezer clean with neutral detergent, rinse and dry. Use a soft sponge or cloth; do not use abrasive tools. Wooden surfaces of the sauna Wooden surfaces of the sauna can be washed with an appropriate detergent. Avoid unnecessarily watering the panels, so they will last many times longer. Air the sauna after use. Wash stand Clean the steel surface of the wash stand always in context with washing dishes, for instance with dishwashing liquid. Rinse the surface carefully to prevent spots and rinse immediately. Polish with a paper towel or a soft cloth. Do not clean silver or other objects on the wash stand, as strong detergents may corrode the steel surface and create spots on it. Sink and water faucets Clean the sink and water faucets with neutral and liquid detergents. Rinse and dry. Avoid the use of abrasive products and tools as well as strong alkaline detergents, as they damage the surface of the water fixtures. Shower To prevent lime accumulations, dry the walls and floor after taking a shower with a rubber squeegee or cloth. For cleaning the shower, use a mild detergent, e.g. dishwashing liquid or a special shower cleaning agent. Do not use abrasive cleaning products. Toilet For cleaning the sanitary porcelain in the toilet, use a toilet brush to avoid the creation of discolorations. Standard detergents with a PH value under 10 are recommended for cleaning the toilet. Do not use abrasive cleaning products. Strong chemicals, such as solvents, other poisons or paints should not be poured into the toilet bowl, because they damage the porcelain surface as well as the environment. Strongly acidic hydrochloric and sulphuric acids should not be used. In addition, do not use strongly alkaline, lye-based pipe cleaning agents. The mentioned substances cause a significant burden to the environment.
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7.4 Cleaning Instructions for Floor Drains The floor drains of wet areas must be cleaned once a month, because a dirty drain creates a bridge for drain bacteria into the indoor air of the apartment. In addition, an unwashed drain brings the smell of sewer into the indoor air. Use e.g. rubber protection gloves when cleaning the floor drain and water trap. The used cleaning tools should not be used for other cleaning. 1. Lift the grid off its place. 2. Remove hairs and other solid waste. 3. Clean the back of the drain at the end of the drainpipe if possible (the floor drain may have a plug, which can be opened to clean this area.) 4. Wash the drain and its parts with warm water, detergent and a brush and, finally, disinfect the drain. Rinse the detergent thoroughly.
7.5 Care Instructions for the Sauna -
Clean the sauna benches with water and, if necessary, with a detergent specifically meant for cleaning a sauna.
-
Do not water the wall surfaces, especially when the sauna is hot.
-
The heating radiator must be on or floor heating of the sauna must be used also during the summer.
-
Before putting the sauna stove on, check that there are no flammable materials in the sauna.
-
Take care of sufficient ventilation; do not block the air vents and fresh air ducts even in the winter!
-
Drying the sauna is important; leave the stove on for at least 30 minutes after using the sauna, so the structures dry and the sauna stays in good condition.
-
The sauna is not a drying room, as continuous moisture can damage the structures. Furthermore, drying laundry in the sauna is not allowed due to fire safety reasons.
-
Always use a cloth to sit on when using the sauna.
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7.6 General Instructions for Fastening Objects How to fasten objects: -
Find out the wall structures of the flat and use recommended fasteners and fastening ways. Beware of the electric wires and water pipes in the structures. Avoid fastening objects to doors and windows, since this will damage their surface. Select fasteners by taking the weight of the objects into consideration, in addition to the load created by the object. Do not make holes on areas susceptible to splash water. Do not attach anything to air flues
Attachments to wooden walls Nails, screws and hooks are best suited for wooden walls.
Attachments to building boards (plasterboard, plywood, hardboard, fibreboard, chipboard)
For hollow structures, such as different kinds of walls made from building boards or suspended ceiling structures, use fasteners meant for hollow surfaces in addition to standard wood or sheet metal screws suitable for light objects. These include screw pin, rubber nut and wing screw. Light objects can also be hung on the wall with the help of a slide rail attached near the ceiling. Objects are hung on the slide with a thin, almost invisible nylon thread. Objects can be moved around easily and no marks are left on the wall from fasteners. (Picture hanging instructions on the next page)
Attachments to hard rock material surfaces (concrete, stone and brick wall)
Attachment hooks are attached to the wall surface usually with the help of nails, different filling compounds or plugs. If the attachment point is under heavy stress or is situated in the ceiling, the previously mentioned fastening methods are not strong enough. Light objects can be attached to e.g. a concrete wall with the help of X nails and X hooks as well as different kinds of plastic hooks. Heavy objects can be attached to concrete and brick wall with e.g. a plastic nut.
Making holes in the wet areas is strictly forbidden!
If you are unsure or have something big on the wall, such as a flat-screen TV's, we always recommend to ask for permission to mount from the inspector.
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HANGING INSTRUCTIONS – GYPROC (Fasteners similar to the ones in the picture are also available from other manufacturers.) Steel Gyproc 1 × 13mm board, 2 × 13mm board or 13mm board + tile
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7.7 Repairs and Change Work NB! If you are not sure what you should do, contact the House Inspector / House Manager. The matters below are indicative! If the tenant wishes to do repairs or change work, these must be beforehand agreed on with the House Inspector. The most common accessories not compensated for the tenant:
Venetian blinds, which the tenant must leave in place when moving, since holes have been made for the window frame. Safety locks, peepholes, door chains and hinge pins, which must be left in place. Attaching mirrors that consist of many pieces on the walls is usually not allowed. If mirrors are attached with consent from the House Manager, these mirrors must be left in the flat.
If your flat has a cupboard in the place of a dishwasher, this must be put back in place when moving out. If the apartment has a dishwasher reservation, tenant can install a dishwasher in a professional. The machine is in principle always be removed when moving off and any cabinetry is restored. This, however, with the exception that a new tenant want to keep the machine there. (this notified individually to the housing inspector). There are places on the ceiling for lamps with plugs. These covers must not be removed or changed.
7.8 Heaters Even if the radiator feels cool at times, the room temperature can still be appropriate and healthy. The temperature of the radiator follows the temperature outside; it is the hottest in cold weather and coolest in mild weather. If the room temperature is too high, the air feels stuffy even when clean and, according to studies, causes symptoms of sicknesses, e.g. irritation of the mucous membrane. General reference value for the temperature of living spaces is about 20–22 ºC. A rise of one degree in room temperature increases heating costs by five per cent. To avoid damages, it is recommended that the maintenance man carries out possible radiator bleedings.
Important:
Report radiator leaks immediately to the property representative. Purchase an exact room temperature thermometer. Place it in a living area, not on the outer wall. The radiator is supposed to be cool especially in mild weather, when the room is warm enough anyway.
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Adjust the heat from the radiator if it is too hot, do not ventilate the heat away from the window. If you ventilate during the cold weather, turn the thermostat for the duration of ventilation to the 0 position and a quick draft. Do not place furniture, curtains etc. in front of the radiator. If the radiator lets out a gurgling sound, it needs to be bled. Bathroom and sauna is equipped with a hot water radiator. The radiator is to keep the hot water line with a small continuous flow, so that the temperature remains high enough. It prevents the growth of bacteria. Batteries cannot be switched off, even if the bathroom is a pity heat during the summer months
7.9 Ventilation Replacement air valves should never be completely closed! Follow the use and care instructions of the flat’s ventilation equipment. Ventilation is an important factor; it controls the moisture and cleanliness of the air and has an influence on the comfort of living. Ventilation has been scaled to so called normal living. It is not sufficient for controlling oversized moisture and impurity amounts; these discharges have to be reduced.
Insufficient ventilation can cause the following problems: Windows fog up Air does not circulate enough in the bedroom Cooking smells spread around mould growth develops
Ventilation can easily be tested with a piece of kitchen paper: If you suspect that the ventilation does not work properly, you can test this by placing a piece of kitchen paper in front of the valve. Correct draught keeps the paper in place. If the paper drops, something is wrong or if the paper is sucked into the valve, the draught is too strong.
Ensure the correct functioning of ventilation: Keep the windows and possible balcony door in the kitchen closed during cooking; otherwise cooking smells spread to the rest of the flat. Clean the exhaust air valves regularly. Do not alter the position of the valve’s middle part and do not block the valve. See separate instructions on cleaning! Also clean the grease filter of the cooker hood 1–2 times a month. Wash the filter with dishwashing liquid or in a dishwasher. If you need extra ventilation, air quickly with cross draught. Airing in a room with an exhaust valve (e.g. bathroom) disturbs the ventilation of the whole flat, since the flat’s incoming air always comes through the easiest route, i.e. from an open window. In this case for instance ventilation in the bedroom does not function at all. The tenant must clean the valves two or three times a year.
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Cleaning Instructions for Ventilation Valves
CLEANING INSTRUCTIONS FOR THE EXHAUST AIR VALVE When cleaning the exhaust air valve, it is good to remember that... - the valve can be removed by turning the outer frame by hand - the position of the exhaust air valve’s middle part cannot be changed - the hole must not be blocked - the valve cannot be removed from its place except during cleaning - in a shared channel exhaust system the valve must not be connected to a cooker hood or the fan of a drying cabinet - in a natural ventilation system connections can be made if the air flues are tight. The tenant is responsible for inspections and costs. If tenants face problems while cleaning the valve, they should contact the Property Manager. The exhaust air valve get dirty faster in the kitchen. Instead, the supply air valve is usually fixed and stays clean. Flat specific ventilation takes individual needs into account! - Use ventilation as needed. - When you are away, turn the ventilation efficiency to a minimum. NB! Do not turn off ventilation completely! Follow the manufacturer’s use, maintenance and service instructions. Clean the exhaust air and supply air valves and change filters of the supply air device. Make sure that supply air temperature is appropriate, so you can avoid surprises in your electricity bill. Ventilation can easily be tested with a piece of kitchen paper. Exhaust air valves are situated in the kitchen, toilet, bathroom and walk-in closet. If you suspect that the exhaust air valve of ventilation is not working properly, you can test it with a piece of kitchen paper. If the airflow is appropriate, the kitchen paper will stay in place. If the airflow is too strong, the kitchen paper will be sucked into the valve. If the paper drops, there is clearly something wrong with the ventilation.
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7.10 Electrical Installations and Appliances With regard to electrical appliances, the tenant must keep in mind the following: Defective electrical appliances must be removed from use immediately or fixed by an authorized electrician. Sockets, switches and cables in visible places in the flat must be undamaged. Keep spare light bulbs in the flat. In the event of a blackout, you should have a battery operated hand-held lamp, candles and matches in the flat. What can you do yourself? The main principle is that fixed electrical installations can only be carried out by a professional electrician. Tenants are allowed to change light bulbs themselves. This must be done while the sockets and switches are dead (no voltage applied)! Tenants can connect lamps to lamp connectors, either with a plug or a “sugar cube”. Do not leave the lamp hanging just on the connectors, but always hang it on the ceiling hook. Carrying out actual electrical work is subject to licence and always requires professional competence. Remember that water conducts electricity well. Avoid using electrical appliances in places that have plenty of water nearby. Good to know: Some domestic appliances are connected to both the water system and the grid. If the apartment does not have the necessary connection points, consult an installation company and also beforehand make sure what installation method is approved of by the building. Many local power plants and electrical supply shops give advice on the consumption of electrical energy of domestic appliances and lamps. Read appliance specific use, maintenance and service instructions and follow them. If possible, use functions that save water and electricity. Leave a sufficient free space around a refrigeration machine for air circulation and clean dust accumulated in the condenser once a year. Do not place a refrigeration machine near a radiator, stove or other source of heat. Check the seals of the door or lid of a refrigeration device from time to time. Get a thermometer from which you can follow the inner temperature of the refrigeration machine.
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7.11 Automatic Fuses The flats have been equipped with circuit breakers, which do not need to be changed like traditional fuses. The circuit breaker has a lever in the front that normally has to be in the position I (or ON) if some final circuit has been connected to the breaker (e.g. Lighting – living room). Lever of stand-by circuit breakers is in the position O (or OFF). For personal safety, the position of the levers of stand-by circuit breakers is insignificant.
ON
OFF
In fault situations or during overload, the lever of the breaker changes position to 0 (or OFF). In this case, “changing the fuse” occurs by turning the lever into position I (or ON). If the lever does not stay in the previously mentioned position, the unit has overload or a faulty device. In the case of overload, reduce the load and try again. If, despite reducing the load, the lever does not stay in position I (or ON), contact the Building Manager or a professional electrician.
Vikavirtasuojakytkin The flats have a residual current device, through which e.g. the sockets and lighting in the bathroom as well as an outdoor socket have been connected. Due to moisture or equipment failure or a similar fault, the leakage current can become greater than the triggering value of the residual current device, in which case electricity goes out in the areas of the above mentioned units. When the residual current device goes off, it can be adjusted to working condition by turning the lever from position O (or OFF) to position I (or ON). If the lever does not stay in the position I (or ON), find out what causes the triggering (device failure, too much moisture or some other fault). If necessary, contact the Building Manager or a professional electrician.
Testing the residual current device The residual current device has a testing button, which can be used to test the function of the device. The lever of the device must be in position I (or ON). Testing should be done at least once a year. Testing shouldn’t be done too often, however, since the device is an electromechanical device and includes parts that wear.
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7.13 Water Fixtures Water consumption is significantly influence by the tenants’ water consumption habits. Leaks must be reported to the property representative immediately. The tenant will not receive an invoice when a leak is fixed. Good to know: Immediately report leaks in faucets and toilet fixtures to the maintenance company. Even small leaks in the flushing devices of the toilet can be verified by placing a small piece of paper on the wall of the toilet bowl and by checking if the paper becomes wet. Pay attention to your use habits. When washing laundry and dishes, make sure to wash full loads or use different kinds of energy saving programs. When purchasing domestic appliances, compare the devices’ consumption of water and electricity in addition to the price. Choose water temperature sensibly. Follow the devices’ need for detergent; measure out detergents correctly. Do not rinse dishes with running water; only scrape the leftover foods away before wash. Clean the sieves of washing machines regularly; dirty water does not clean dishes or laundry. Do not run water when doing dishes by hand, washing your hair or brushing your teeth, etc. Make sure you clean the bubble sprayer. Close the tabs of the dishwasher and washing machine after each use. Warm water is nearly two times as expensive as cold water! Usually the washing machine is located in the bathroom. When making connections, follow the manufacturer’s instructions and use first-rate accessories in order to avoid water damages. A washing machine should never be placed anywhere else than in a bathroom with a floor drain. The washing machine may be installed only in homes with a washing machine connection ready. When installing a dishwasher, the tenant must always ensure (from the property representative) that the installation takes place in a way approved by the property owner. The tenant is responsible for possible damages.
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7.14 Drains Tenants must clean the water traps of the drains and floor drains in the bathroom. The sieve lid of the floor drain is removed before cleaning the water trap. Each drain location has a water trap that prevents the smell of the drainage system from entering the rooms. If the bathroom is not used for a long time (e.g. during a holiday), the water may evaporate from the water trap, in which case the smell spreads to the rooms. This can be prevented by e.g. putting a drop of cooking oil in the water trap; oil prevents water from evaporating from the water trap.
Do not put in the drain: The sewerage cannot transport waste that is unsuitable for it. Due to blocking and other damages the following objects cannot be put into drains (kitchen and hand basins, toilet bowls or floor drains):
Solid household waste (peels of potatoes, fruits, etc.) Coffee grounds Cigarette butts Wrapping paper and newspapers Textiles Sand Construction waste Grease, oil, gasoline, solvents, etc. Problem waste Toilet refresher stands, medicine packages, cotton swabs or other bathroom packages Diapers and sanitary towels
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7.15 Information on Removal Cleaning and Flat Inspection when Moving Out We will inspect the flat before you move out. The purpose of this inspection is to check the current condition of the flat. The tenant does not need to be present during the inspection. The flat must be cleaned when moving out and before handing over the keys. If the removal cleaning is neglected, the lessor has to right to charge the tenant for the amount charged by the performer of the cleaning work. Also warehouse space that belongs to the apartment must be empy of goods. During the removal cleaning, pay special attention to the following: Kitchen: Wash the stove and refrigerator/freezer/cooler from inside and outside and clean the backs, as well Clean the kitchen cupboards from inside and outside Clean the ventilation valves and the cooker hood Plug both pipes of the dishwasher’s connection as well as install the original cupboard and fixture door to the place where the dishwasher has been. (An exception to the situation, if agreed with the new tenant that the machinge will leave for them. In this case, the matter reported to the housing inspector!) Sauna, bathroom and toilet: Wash the toilet seat and hand basin Clean the floor drains Clean the ventilation valves Plug the washing machine connection Wash the sauna and the sauna benches All floor surfaces of the flat must be vacuumed and washed. Remove stains from door, cupboards and walls. Clean the balcony, as well. Windows and areas between the windows must be cleaned. Leave mirrors consisting of pieces and venetian blinds in place in the flat.. Leave objects that belongs to the flat in the flat: e.g. manuals of domestic appliances, window key and antenna connection wire. Usually the cleanliness inspection after a removal cleaning is carried out by the next tenant. In some cases it is carried out by a House Inspector. If repair work has to be made in the flat to improve the flat’s condition for the next tenant, the lessor deducts the amount of the repairs from the security deposit. Costs resulting from normal wear and tear will not be deducted from the security deposit Repair costs due to smoking inside the flat will also be deducted from the security deposit by the lessor. If the flat’s lock needs to be re-serialized due to missing keys, the serialization costs will be charged from the tenant. The aim of the flat inspections is to maintain good condition of the flats so that they are comfortable to live in.
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7.16 Plugging the Dishwasher and Washing Machine When a dishwasher / washing machine is removed from use, e.g. in context with moving out, it must also be plugged. Plugging helps to avoid possible water damages. The kitchen faucet / hand basin faucet has been equipped with a dishwasher / washing machine valve, from which water goes to the machine. In the example picture, neither the incoming water pipe nor the coupling unit of the discharge pipe on top of the water trap have been plugged. When the valve is open without plugging, water can reach e.g. the kitchen cupboards and cause possible water damage if the leak is not noticed in time. Water leakages are especially bad in the kitchen, where there are no floor drains.
For the plugging, use a 1/2" brass cap with a rubber seal inside. Parts can be obtained from the House Inspector. 1/2" brass cap + seal
Also the coupling unit of the discharge pipe on top of the water trap must be plugged. When filling up with hair and other debris, the surface level of the water trap’s water may rise. However, this rise goes unnoticed since the water does not reach the hand basin easily, because some of the water exists through an unplugged coupling unit of the discharge pipe. Long-term water leakage e.g. to a kitchen cupboard may cause damages to the kitchen cupboards and other structures. The coupling unit of the discharge pipe must be plugged with a shield plug; the plug can be obtained from the house inspector.
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8 Safety 8.1 Electrical Safety Do not leave high-power electrical appliances on when you exit the flat (e.g. electric stove, washing machine, smoothing iron). Electric radiators and other electric heaters must not be covered. In the bathroom, do not use any electric sockets when taking a bath or shower. All electric plugs of large and small electric appliances must be disconnected when taking a shower or bath. Splashing water may unwittingly cause an electric shock. When using a high-power electric appliance with an extension cord, do not roll up the extension cord in a tight roll; the cord may become hot and be damaged. When dealing with electrical equipment, always follow special caution: - in wet areas - in front of the sink - when touching water pipes or faucets - when standing on a stone floor or other wet surface that conducts electricity efficiently - outdoors For electric appliances situated outdoors, only use outdoor sockets. Electric appliances used outdoors must be suitable for being used outdoors. Before changing a light bulb, make sure the lamp is dead. Do not install a too efficient light bulb in a lamp. If you remove lids of switches or sockets during paint or wallpapering work, first make sure they are dead by disconnecting the fuse. In the event of blackouts, always keep a functioning, battery operated lamp, candles and matches in the flat. Guide and supervise children in matters related to electricity. Follow all safety instructions related to electric appliances.
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8.2 Fire Alarm FIRE ALARM IS A STATUTORY DOMESTIC SAFETY DEVICE Each flat must have a fire alarm. Rescue Act 29 §:
”The occupant of a flat is obligated to make sure that the flat is equipped with a fire alarm or similar device that detects a starting fire as early as possible and sounds an alarm for those in the flat.”
MAKEA A HABIT OF CHANGING THE BATTERY
MAKING SURE THAT THE FIRE ALARM AND THE BATTERY INSIDE IT ARE IN WORKING ORDER AS WELL AS PURCHASING A FIRE ALARM ARE THE TENANT’S RESPONSIBILITIES! (excluding fire alarms that have been connected to electricity network, see information below!)
Fire alarms that have been connected to electricity network Relate to Pirkka 6 and Ritakatu A-D-buildings
Housing company is responsible for the maintenance of fire alarms connected to the electricity network, as other building electrical systems. The resident is responsible for regular testing of smoke alarm condition by pressing the test button once a month and whenever there has been away from home for longer. Mains fire alarms may not under any circumstances attempt to remove or otherwise cause damage.
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9 Energy Efficiency 9.1 Saving Energy Lowers Your Living Costs A significant part of the costs of living are formed by the consumption of heat, water and electricity. Economical use of these commodities helps to keep the costs of living as low as possible. Heating
Get a thermometer to follow room temperature and attach it to a partition wall. A suitable room temperature is 20–22 C; let the Property Manager know if the temperature is too high. A rise of one degree in room temperature increases heating costs by five per cent. Adjust the temperature with the radiator valves; do not air out excess heat. Follow the condition of the seals and structures of windows and front doors and if you detect faults, report them to the property representative. Use warm water economically – it’s twice as expensive as cold water! Make sure that the doors of the staircases and basement close properly.
Domestic Water
Avoid washing or rinsing dishes in running water; this consumes many times more water as washing and rinsing in the sink. Keep the shower open only when you’re washing yourself; avoid unnecessarily running the water. Do not run water unnecessarily while brushing your teeth. When washing laundry, make sure to wash full loads. Observe the faucets and toilet equipment and report any leaks. Close taps carefully. Collect rain water to water possible yard plants.
Elecricity of the property
Do not connect your car to the heater if you do not intend to use the car. Turn off the lights when you exit shared spaces of the property. Familiarize yourself with the equipment in the laundry room before using them. Do not cool the sauna room of the property unnecessarily by keeping the door open or by spraying water into the sauna room. Close the door to the cold room carefully.
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9.2 Waste Sorting Guide This is a general guide for sorting waste. Always remember to check what container to put your waste into from the sticker on the side of the container. more information on sorting waste, go for example to www.pirkanmaanjatehuolto.fi/English/company Biowaste includes all decomposing waste (e.g. leftover food, eggshells and egg packages, kitchen paper, bones, etc.) In the paper waste container, you can put newspapers and magazines, white papers, phone books, etc. (DO NOT put e.g. cardboard, gift wrap, brown paper bags).
Take bottles and cans to bottle recycling in stores. Other glass items can be taken to glass recycling, e.g. in the parking plots of supermarkets. Put metal lids of glass containers in metal recycling containers. In the cardboard waste container, put e.g. all cardboards, milk/juice cartons, paper bags, and brown envelopes. All other household waste belongs to the dry waste container. Do not put problem waste in any of the above mentioned containers. Bring problem waste to recyclable waste centres and waste treatment centres. Problem waste includes e.g. medicine, thermometers containing mercury, some alkaline and lithium batteries, fluorescent lights, paints, varnishes, solvents, batteries, oils, etc
NB! We charge the tenants for waste that does not belong in these containers but is brought to the waste collection location! If the resident is not known, we charge all the inhabitants of the costs incurred.
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Recycle domestic appliances free of charge! Did you know that waste electric and electronic equipment (WEEE) can now be returned free of charge to the recyclable waste centres and waste treatment centres of the Tampere Regional Solid Waste Management? Let’s keep out forests and nature clean together!
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9.3 Water Consumption
LAUNDRY 20 LITRES
WATER CONSUMPTION
DISTRIBUTION OF WATER CONSUMPTION IN THE FLATS
KITCHEN 35 LITRES
TOILET 40 LITRES
20 LITRES
WASHING UP 60 LITRES
IN TOTAL 155 litres /tenant /day
During a year, leaks amount to many years of income – report leaks immediately! Leak during a year
Size of the leak location
Extra cost
30m3 /year
Dense drop leak
thread
WATER IS VALUABLE, CONTROL LEAKAGES!
300m3 /year
Weak water flow
needle
3000m3 /year
Continuous water flow in the toilet
match
30000m3 /year
Continuous water flow
pencil
Amount of leaking water, when water pressure is 500kPa and price of water €2.50.
If you detect water leakages, immediately report them to the housing company!
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9.4 Electricity Consumption in the Flat You can reduce your own electricity consumption by e.g. the following measures:
When buying new domestic appliances, compare the energy consumption of the appliances before making a decision. Read the manuals of domestic appliances carefully and follow the advice given on them. Do not adjust the thermostat of the sauna stove to an unnecessarily high temperature. Make sure that there is room for air to circulate between the sauna stones and resistors. Clean the condenser of the refrigerator and freezer (behind the device) at least a few times a year. Make sure that air circulates freely around the refrigerator’s or freezer’s condenser. Defrost the freezer or freezer compartment at the latest when there is 5–10mm of frost in the cooling surfaces. Make sure that no melting water reaches the floor. Do not place a refrigerator or freezer next to a stove, dishwasher or radiator. Do not keep the temperature of the refrigerator/freezer as unnecessarily cold. Buy a thermometer for your refrigerator and freezer. Do not put warm foods in the refrigerator/freezer. From time to time check the condition of the seals of the refrigerator and freezer. Use fluorescent lamps or so called savings lamps (compact fluorescent lamps) in places where the burning time of the lamps is long. Turn off appliances immediately after you stop using them (TV, computer, lamps, outdoor lights, etc.). Wash full loads. Use savings programs when possible. When cooking, utilize the after-heat of the oven and hot plates. When cooking food in a kettle, use a lid. Defrost frozen food in the refrigerator or in room temperature before using it in cooking. Use a small hot plate for a small kettle.
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